Care UK in Warwickshire | 3 Care Homes

Review of
Priors House
from Martin C (Son of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

Mum has recently become a resident of Priors House and they couldn't have been more welcoming to her. She has settled in really well and is enjoying living there. From our first phone call to our first meeting with the customs relations manager she was so professional and reassuring that my mum would

be coming to the right place to live.

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Review of
Kenilworth Grange
from Pam W (Daughter-in-law of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

I am pleased with the way my mum-in-law is looked after. She is clean and tidy whenever I visit. Everyone is friendly. The food looks good and it is nice to have the selection of meals. She appears to be happy.

Reply from Jamie Goodman, Reviews Team at Kenilworth Grange

Hi Pam thank you very much for taking the time to leave us feedback about your experience.

At Kenilworth Grange we set a high standard for ourselves, so we are very pleased to hear that your…read more

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Review of
Kenilworth Grange
from M H (Friend of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Good

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Review of
Kenilworth Grange
from Beryl W (Wife of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Overall the care is very good. Meals are plentiful and varied. Activities are available for the able-bodied and help for those who aren't.

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Review of
Kenilworth Grange
from C H (Sister-in-law of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Staff and management are excellent. Sister-in-law loves it here. Everyone very welcoming.

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Review of
Kenilworth Grange
from Charles H (Sister of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with the staff and management. Would recommend. Thank you.

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Review of
Kenilworth Grange
from M B (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

My father is difficult but the staff managed his peculiarities with care.

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Review of
Priors House
from Sally C (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report

Overall Experience

Mum has just moved to Priors House this week. During our tours, Sarah did a fantastic job answering all of our questions and showing us all of the facilities to help inform and reassure us. Once we decided that this would be the perfect home for Mum, her assessment was booked in within 24 hours and

Mum was transferred within three days of this decision. Mum was not stressed on arrival and was greeted with positivity and a friendly smile. They had even provided a welcome basket of goodies for her,which was a lovely touch. Our Mum is genuinely excited to enjoy the facilities and all that Priors House has to offer

Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that your experience with Priors House has been so positive and that your mum's move went smoothly. It's…read more

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Review of
Kenilworth Grange
from D B (Son of Resident) published on 23 October 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident at Kenilworth Grange for about 10 years. The nursing care she has received has fully met her complex needs. Sadly, I cannot comment on the activities etc. offered by the home.
Kenilworth Grange has a new manager, and the changes being made by her are having a positive

impact.

Reply from Jamie Goodman, Reviews Team at Kenilworth Grange

Hi D B, thank you very much for taking the time to leave us feedback about your experience.

At Kenilworth Grange - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more

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Review of
Priors House
from Barry L (Brother-in-law of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

We were made to feel welcome and were very happy to have our relatives with you. The concerns we had were rapidly expelled by the individuals concerned.

Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you so much for your kind words. We're delighted to hear that you and your relatives felt welcome and well cared for. It's wonderful to know that any concerns were promptly addressed by our…read more

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Review of
Ambleside
from D F (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

This was the first time we had to use Respite care for my mum. When I first made enquiries, Ambleside was recommended to me, the information and support from the home was excellent!
It was very much a rollercoaster of emotions on the run up to mum staying with her saying she didn't want to go. However,

she was welcomed when she arrived and was immediately looked after.
After two weeks my mum loved her stay and said she would happily go there again and even live there if it came to it.
I cannot fault the care and support mum was given. Ambleside is excellent!
The one downside is that the communication while mum was there could be improved. I was told about the App which I didn't receive for updates. This is a minor issue and I would absolutely recommend Ambleside and will continue to use going forward.
Thank you to all your amazing staff for the excellent care you gave my mum.

Reply from Samantha Debenham, Reviews Team at Ambleside

Thank you so much for taking the time to share your experience. We’re truly honoured that you chose Ambleside for your mum’s first respite stay, and we're delighted to hear how well she settled in and…read more

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Review of
Kenilworth Grange
from G B (Son of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

As a family we have been very happy with the care and attention that my mum has received at Kenilworth Grange- we particularly like that my mum gets taken out into Kenilworth. Mum enjoys the regularity of the meals. As visitors we feel welcomed and comfortable when we visit mum.

Reply from Jamie Goodman, Reviews Team at Kenilworth Grange

Hi G B, thank you very much for taking the time to leave us feedback about your experience.

At Kenilworth Grange Care Home we set a high standard for ourselves, so we are very pleased to hear that…read more

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Review of
Priors House
from Andrew G (Son-in-law of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

Just moved my mum-in-law into Priors House today. We had high hopes, having had previous experience with the team here, and we were not disappointed. Everyone was super friendly and welcoming to mum, and efficiently professional with all the checking-in procedures and paperwork. Looking forward to watching

her settle in to her new home and enjoying the facilities, activities and most importantly the community of staff and residents.

Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you so much for taking the time to share your feedback and welcome to your mum-in-law!
We're so pleased to hear that your first day with us met your expectations, especially given your previous…read more

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Review of
Priors House
from C G (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

Priors did a fabulous job supporting us to transition mum from a care home in the East of England to near us in the Midlands. They communicated clearly, advised and then warmly welcomed mum. We look forward to building our relationship with Priors

Reply from Sarah Mitchell, Reviews Team at Priors House

Hi C G (daughter Of Resident) thank you for taking the time to leave us feedback about your experience.

At Priors House Care Home - Care UK we hold ourselves to a high standard and therefore we…read more

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Review of
Priors House
from Julie S (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report

Overall Experience

Dad has just moved into Priors House and the whole experience has been fantastic. The team there are so professional and caring and have made the transition so easy for him. From the initial show round all the way through to his assessment and moving in we have been very impressed. Now that he's been

there for 3 weeks we are even more impressed, Dad is loving the activity programme, he joins in with quiz's, singing, table tennis etc. The activity programme is very varied. We are very impressed with the nurses on the nursing unit who seem very knowledgeable and caring and understand Dads needs. The Management are equally impressive, we received a call last week to see if we are happy with everything and this apparently is done on a monthly basis to the relatives, it's fantastic that the management are checking in so they can understand that if there was an issue that they are aware of it. The ambience in the home is lovely and all the staff already know Dad by name. Really impressed!

Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you so much for your kind and thoughtful feedback. We're absolutely delighted to hear that your dad has settled in well at Priors House and is enjoying his new home. It means a great deal to us…read more

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Review of
Kenilworth Grange
from Jo P (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

I love Kenilworth Grange care home. ABSOLUTELY ALL staff who work with you are kind, considerate and very caring. I think the most important thing for me is the moment I enter through the front door I am always met with a smile and a 'hello'. Every single member of staff I pass looks up and acknowledges

me.
The care you provide for my mum is wonderful and I can't think of anything at all that is negative. It's ALL positive and I'm so pleased she is being cared for by the staff at Kenilworth Grange.
Thank you so very much

Reply from Jamie Goodman, Reviews Team at Kenilworth Grange

Thank you very much for taking the time to leave us feedback about your experience.
At Kenilworth Grange Care Home we set a high standard for ourselves, so we are very pleased to hear that your…read more

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Review of
Priors House
from Jim G (Husband of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

Excellent care is given at Priors House. The activities here are tailored to residents needs and delivered with fun and smiles and total inclusivity. All residents are treated as individuals and treated with respect. Their needs are assessed and met.

Reply from Sarah Mitchell, Reviews Team at Priors House

Hi Jim G

Thank you for sharing such a positive overview of the care provided at Priors House. It's wonderful to hear that activities are thoughtfully tailored to each resident's needs and…read more

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Review of
Priors House
from Aimee L (Next of Kin) published on 26 August 2025 Submitted via Website • Report

Overall Experience

We recently visited Priors House Care Home as we begin making arrangements for our mother, and we were shown around by the customer relations manager. From start to finish, she was absolutely wonderful - warm, knowledgeable, and incredibly reassuring.
We weren't rushed and felt she took the time to

understand our family's situation and guided us through the home with genuine care and professionalism. All our questions were answered with clarity, giving us a full picture of what life is like at Priors House. It was clear the staff truly cares about the residents and is passionate about the quality of care provided.

What really stood out was how everyone made us feel at ease during what is, for many families, a very emotional and difficult time. Her empathy, patience, and thoughtful approach made a real difference to us.

Reply from Sarah Mitchell, Reviews Team at Priors House

Thank you so much for your kind and thoughtful words. It truly means a great deal to us that you took the time to share your experience following your recent visit to Priors House.
We understand how…read more

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Review of
Priors House
from Coralie C (Friend of Resident) published on 12 August 2025 Submitted via Website • Report

Overall Experience

I have been helping a friend find and move into a suitable care home. The process of application and admission was handled with care and efficiency. My only complaint is the requirement to move in within a week of assessment - not enough time to get all personal items labelled. I do appreciate that

they were reserving a very nice room for her. The moving in day was very stressful, as the admissions process is very thorough, but I understand that they need a detailed knowledge of her current state of health, and her needs. The best praise I can give is that my friend looked ten years younger when I saw her the next day. She is not always easy to please, but the caring, friendly and efficient staff, and the excellent facilities, have enabled her to settle in.

Reply from Samantha Debenham, Reviews Team at Priors House

Thank you for sharing your experience and feedback regarding Priors House. We're pleased to hear that your friend has settled in well and that our caring and efficient staff have made a positive…read more

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Review of
Priors House
from Alistair K (Son of Resident) published on 6 August 2025 Submitted via Website • Report

Overall Experience

I've been very impressed with the service offered by Priors House, from the time taken at the initial tour and meeting, to my Dad been admitted. Communication has always been excellent and timely. I honestly think that my father is actually thriving in this environment, which is so wonderful to see

at this time in his life. The staff are wonderful and work so hard for all the residents.

Reply from Sarah Mitchell, Reviews Team at Priors House

Hi Alistair K (son Of Resident)

Thank you so much for your kind words. We are truly delighted to hear that your father is thriving at Priors House and that our team has been able to provide the…read more

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Care Homes Owned by Care UK in Warwickshire

Care UK Locations in Warwickshire (3)

Care UK Reviews in Warwickshire (319)

Priors House

Kenilworth Grange

Kenilworth Grange

Kenilworth Grange

Kenilworth Grange

Kenilworth Grange

Kenilworth Grange

Priors House

Kenilworth Grange

Priors House

Ambleside

Kenilworth Grange

Priors House

Priors House

Priors House

Kenilworth Grange

Priors House

Priors House

Priors House

Priors House

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