Care UK in South Yorkshire | 2 Care Homes

Review of
Sid Bailey
from Elaine L (Daughter of Resident) published on 3 February 2026 Submitted via Website • Report

Overall Experience

My family and myself arranged a few visits to local care homes in the rotherham area sid bailey been one of them, to be completely honest there was no comparison, it was like walking into a hotel. The staff were eager to show us round and we were more than presently surprised. The rooms were beautiful,

the staff were so friendly and couldn't do enough for us. My dad has dementia so it was really important to us that we found a place that would with time feel like home, and that is what we found, friendly, smiley staff that made dad feel like he belonged. Dad enjoys company of people his own age, enjoys the cinema room, love the singers they have, there is always something to enjoy, food is amazing, what's not to love.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sid Bailey
from P T (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

Sid Bailey what a beautiful place this is. My dad started here in respite care back in August but now it is his forever home. The staff do an absolute amazing job, tending to my dads needs every day. Nothing is too much for them they all give 110% . I can honestly say I would never choose anywhere else,

its like 1 big family. Thank you to you all for everything you do you're such an amazing team!!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from J B (Niece of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

My relative has been in the care home for just under 2 months and her care has been wonderful. All the staff are warm, friendly and dedicated. Thank you Montague Hall.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you so much for taking the time to share your kind feedback. We're delighted to hear that your relative has received such wonderful care during her time at Montague Hall. Our team strives to create a warm, friendly, and supportive environment for every resident, so your words mean a great deal to us.

We truly appreciate your recognition of the staff's dedication, and we will be sure to pass your thanks on to the whole team. Thank you again for your trust and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sid Bailey
from J T (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother was a resident from July 2024-Dec 2024 when she was asked to leave due to her challenging dementia behaviour. The home is lovely and clean but they cannot say that they are dementia friendly. They called me constantly complaining about my mum and called the ambulance numerous times as my mum

was so wound up she had panic attacks. My mum has moved and is like a new woman where she is now. So much happier, no anxiety and they never call me complaining. Sid Bailey is a lovely care home but they cannot treat dementia patients with the patience and respect they deserve.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sid Bailey
from S B (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Dad had a lovely time, it was nice to see him join in various activities.
I was happy the staff came up instantly to give him a 'welcome back' hug.
Our requests for a room with a busy view have always been managed. (Dad doesn't see many people/outside from his bungalow window).

Reply from Amy Batchelor, Customer Relations Manager at Sid BaileyThank you for your wonderful review, We're so pleased to hear that your dad had a great time and enjoyed taking part in the activities. It's always wonderful to see him getting involved. Our team were delighted to welcome him back with a hug, he's very much part of the family here. We're also glad we could accommodate the room with a busy view. We will look forward to seeing you both again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Sue H (Wife of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband moved into Montagu Hall when I was unable to manage his care at home. It's a beautiful place, kept spotless and with staff who genuinely care for, even love, the residents. I feel that they could not have given him any better care if he'd been their own grandad. The end of his life was handled

with great skill and compassion for him, me and the family. No one could have done more.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you so much for your moving and thoughtful words. We are deeply honoured to have been able to care for your husband at Montagu Hall, especially during such a significant and emotional time. It means the world to us to know that you felt supported, and that our team's compassion and dedication brought comfort to both him and your family. Your kind words about the staff and the care they provided truly reflect what we strive for every day.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Alison A (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

A wonderful place!

Mum was not looking forward to her stay here for 2 weeks for respite care. She has absolutely loved it and she loves the staff, she said it's like a 5* hotel you want for nothing and are spoilt rotten, nothing is too much trouble.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you so much for your wonderful review. I am so pleased your mum enjoyed her respite stay with us at Montagu Hall. We hope to see mum again in the future. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sid Bailey
from Lynn B (Daughter-in-law of Resident) published on 20 August 2025 Submitted via Postal Card • Report

Overall Experience

Everyone in the Sid Bailey have been excellent, from the receptionist, who was so welcoming and helpful to every carer that we came into contact with. They not only cared for our relative with respect and the utmost sympathy, and they also looked after all our relatives and us when we visited, offering

drinks and anything we might need. They also kept us informed of our relatives condition.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Marina T (Sister of Resident) published on 31 July 2025 Submitted via Postal Card • Report

Overall Experience

I visited the home and it was lovely and clean all the staff were very social and very helpful. They go out of their way to help people and show you a lot of respect.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Phillip L (Stepson of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

My step mother has been a resident at Montagu Hall since May 2024. During that time she has been happy and more settled with excellent respectful care given throughout by very dedicated staff. She has liked the food her room, and has joined most of the events put on by the staff and external entertainers.

From late June until her passing on 06/07/2025 the staff have gone 'above and beyond' in the close, attentive and thoughtful care given to my step mother, and also looked after myself, my wife and my niece whilst visiting her in her final days. We are very grateful and would recommend Montagu Hall to everyone!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Sharon B (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report

Overall Experience

What a lovely place to live. I love to visit my mum, who seems to be enjoying her stay with you. The place is beautiful and clean the staff are amazing. Great activities every day. My mum is enjoying her food too. The lady on reception is always happy and willing to help and gives plenty of advice.

The Events Assistance Manager is so good with the people who stay there, always making them laugh. I love it.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you so much for your kind words! We're truly delighted to hear how much your mum is enjoying her stay with us; it means the world to know that she feels happy, well-cared-for, and engaged. Our team works hard to create a welcoming and joyful environment, so your appreciation of the staff, activities, and cleanliness really means a lot. We'll be sure to pass on your lovely comments to our receptionist and our Lifestyle team. They'll be thrilled to hear they're making a difference. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Janet H (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report

Overall Experience

The reception area, as you walk in, is impressive. Everybody we encountered had a smile. I knew immediately that people enjoy working here. The room my mother will live in is to a high standard. The staff just wanted to help. The visitors' toilet was immaculate enjoyed a cup of tea and relaxed with

everyone.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you so much for your kind words and thoughtful feedback. We're delighted to hear that you had such a positive experience from the moment you walked into our reception area. Creating a welcoming and supportive environment is very important to us, and we're so pleased that it came through in your visit.We're especially glad that your mother's room met your expectations and that our team made you feel comfortable and cared for. It's also lovely to hear that you enjoyed a cup of tea and some relaxation with us.We look forward to welcoming your mother into our community and supporting her in every way we can.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from R O (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

This is my dad's 3rd respite stay at Montagu Hall. Dad kept telling me that he was very well looked after. The staff are always smiling and interact with the residents. Touches such as a glass of wine with lunch make a massive difference. I feel relaxed knowing my dad is well cared for which is massive

for me as I'm a worrier. Calls are always answered promptly and when I called on one occasion to ask the staff to charge dads mobile it was done promptly. I can't thank staff enough for treating my dad with respect, dignity and as a person not just someone with Dementia.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you so much for your wonderful review.I'm so pleased to hear that your dad has enjoyed his 3 respite stays at Montagu Hall. Your kind words about the team truly mean a lot. They take great pride in providing outstanding care and creating a warm, welcoming environment for all residents and visitors. Your feedback is greatly appreciated and will be shared with the whole team-We will look forward to seeing you and dad again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Carol D (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

Montagu Hall have provided a safe haven for my dad, he enjoys his life here now knowing there is always someone on hand to help him. The staff and senior staff are all brilliant with him and they have so much banter between them. I feel safe knowing dad has 24 hr care and I dont have to keep expecting

calls through the night anymore.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you so much for your wonderful review.I'm so pleased to hear that your dad has settled so well at Montagu Hall and has built strong relationships with the fantastic team. I am happy you are so reassured knowing dad is safe and well cared for at Montagu Hall. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from P C (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

The biggest asses is the staff and since recent management changes the biggest weakness is being addressed - communication. I see things improving and a bright future at a wonderful building keep up the good work always listen.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you for your wonderful review, i am so pleased you are happy with the changes. The whole team at Montagu Hall pride themselves on delivering outstanding care and your review confirms the fantastic work they all do. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from M C (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

Since management changes communication is improving - long may it continue.

Reply from Amy Batchelor, Customer Relations Manager at Montagu HallThank you for your review, i am so pleased to read you are happy with the improvements at Montagu Hall.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sid Bailey
from T W (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

We took my mother- in -law here for some respite care in June 2025 . She has clearly enjoyed the time she has spent saying she would return any time as the staff have treated her like a family member . Everyone of them have been so kind, friendly and thoroughly cared for her the entire time she stayed.

The meals have been delicious and well presented. Her words were it's felt like being at home . The facilities are like a five star hotel and have been designed well for comfort and an homely feel.We cannot thank the staff and the residents enough for making her feel so welcome.

Reply from Amy Batchelor, Customer Relations Manager at Sid BaileyThank you for your wonderful review, i am so pleased your mother-in-law enjoyed her respite stay with us and would be happy to return. The whole team at Sid Bailey pride themselves on delivering outstanding care and your review confirms the fantastic work they do. Please do not hesitate to contact us if we can be of any help in the future. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Montagu Hall
from Philip P (Son of Resident) published on 13 June 2025 Submitted via Website • Report

Overall Experience

Mum has been at Montagu Hall for almost 2 weeks for a Respite stay
She is thoroughly enjoying her stay and praises the staff on their thoughtfulness, caring and ability to deal with her day to day needs
Everyone is treated with respect and everyone I've had contact with has had a positive attitude

to care and everything has been dealt with professionally
I would thoroughly recommend MH to anyone looking for this type of facility

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sid Bailey
from Anne S (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report

Overall Experience

Mom stayed at Sid Bailey for two weeks, respite and was well looked after. Made quite a few friends, staff included, and is coming back to stay in September while myself and my husband go on holiday knowing mum will be safe and looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sid Bailey
from R D (Nephew of Resident) published on 9 May 2025 Submitted via Postal Card • Report

Overall Experience

My aunt has been here at Sid Bailey now for 8 weeks. The change in her is remarkable in health, mental and attitude etc.
We're so pleased with everyone and everything here. I cannot praise everyone enough, just a huge thank you to everyone, even the atmosphere is so relaxing.

Reply from Amy Batchelor, Customer Relations Manager at Sid BaileyThank you for your wonderful review, i am so pleased your Aunt has settled in so well at Sid Bailey and as a family you have seen such an improvement. I will ensure your wonderful feedback is shared with the whole team thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Care UK in South Yorkshire

Care UK Locations in South Yorkshire (2)

Care UK Reviews in South Yorkshire (84)

Sid Bailey

Sid Bailey

Montagu Hall

Sid Bailey

Sid Bailey

Montagu Hall

Montagu Hall

Sid Bailey

Montagu Hall

Montagu Hall

Montagu Hall

Montagu Hall

Montagu Hall

Montagu Hall

Montagu Hall

Montagu Hall

Sid Bailey

Montagu Hall

Sid Bailey

Sid Bailey

Awards / Recognitions (141)

Loading

Loading

Loading

Care Seekers

Job Seekers