Care Homes Owned by Care UK in Oxfordshire

from home.
Each member of staff explained who they were and advised her of what they could do for her. This ranged from from the Mangers right down to the handyman, receptionist, etc which put my wife at ease from day one.
Such a lovely greeting.
The home is so well placed for easy access and certainly meets with the family approval. The whole home is very pleasantly designed and decorated extremely well, and best of all it is kept spotlessly clean and tidy.
My wife's room is very spacious and fully equipped for her requirements.
The staff are all very caring and meal times are excellent. Choice of food is the best we have seen in comparison to other homes.

about her safety and well being.

welcomed her warmly making her short stay a pleasant experience for both of us. She loved her room and thought she was in a hotel and not a nursing home! I was impressed with the whole set up and layout in the home, from security, laundry care, cleanliness, nursing care, personal care, meals, activities and managers all friendly yet professional. Most of all my mother was happy.

who works there is caring, thoughtful and prepared to go the extra mile to make residents feel safe and happy.

caring team who really do care . I couldn't recommend Charlton Lodge enough. Oh and the lunches are great too ! Richard

my mum in order to tailor her care and her likes and dislikes. The facilities and food are excellent as are the activities. It's a pleasure to visit her there knowing that she is in the best hands.

while she stayed. She liked the food. I'd be very happy for her to go again.

a strict puréed food regimen, every effort was made to ensure she was offered enticing nutrient dense meals.
All in all a comfortable and most enjoyable 'holiday'.

a wide range daily activities on offer, which have enriched her life and raised her sense of well being. The food and facilities are exceptional. I would highly recommend Cuttlebrook Hall.

that is a bonus.

All the staff are very caring & understanding towards my sister who has dementia. It's really nice to see all the different activities that are provided for the residents to take part in as well as the lovely coffee shop.

the management team serves to illustrate the ethos I experienced at Cuttlebrook Hall, one that places the needs of each individual resident firmly at the centre of the thoughtful care on offer whilst respecting the choice to decline it. It was obvious to me that all members of staff, whatever their function within this community, knew their residents, not just their names but also their individual personalities and needs. Staff interaction with each resident was warm and kindly whatever the need. From my experience, the interaction of staff with each other was cooperative and supportive. I can honestly say that during my time in Cuttlebrook Hall I did not hear or overhear a cross word. I believe that positive interpersonal relationships are the foundation stones of any thriving community. The responsibility for establishing and sustaining such a community lies with the management team. It was obvious to me that the team at Cuttlebrook Hall was one of like-minded people with shared standards and a clear vision of what person-centred care delivered with warmth, reassurance and professionalism looks like. They are to be congratulated. Yes, undoubtedly, the beautiful environment at Cuttlebrook Hall has a substantial effect on the quality of life of the residents. However, buildings and interiors are impersonal and grow tired with time. Funding is needed for their upkeep. In contrast, the ongoing positive interpersonal relationships that form this community are longstanding. Sustaining such a community requires insight, flexibility, hard work and co-operation while keeping holistic person-centred care at its heart. What Cuttlebrook management team offers in this regard is priceless. Would I be happy to entrust Cuttlebrook Hall with the care of a vulnerable relative? Speaking from my own experience and observation of this homely community as it is at present, the answer is a resounding 'Yes'!

the move was unsettling as everything was strange and new but I trust that he will have the continued excellent care there as he gets used to his new surroundings!

friends already and whereas life had become a bit of a struggle she is now more relaxed and content.
Many thanks

and being able to get her hair cut or just washed and blow-dried.
The rooms are kept in good condition and clean and Mum enjoys being wheeled around the garden areas which are well maintained.
Generally an enquiry at reception gets a helpful response and I'm impressed with the knowledge the Carers have of Mum and endeavouring to meet her needs in the best way for her.
It was a difficult decision to take, but I believe Mum is in the best place for her now and I can relax knowing she has 24 hour care.