Care UK in Oxfordshire | 5 Care Homes

Review of
Highmarket House
from Karen M (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report

Overall Experience

Highmarket House became a sanctuary of compassion and care for our Mother and us as a family .
All the staff were very kind and respectful and provided a high level of care throughout her short stay. Her End of Life care was very compassionate and the needs of my family always considered .
All

staff were very generous with their time and every one of them a credit to Care UK and to the Home Managers lead and to themselves.
Thankyou with all my heart.

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Review of
Charlton Lodge
from Nessa A (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report

Overall Experience

Dad moved in in November and we couldn't be happier with the care he receives. The carers and management are all so friendly, supportive and kind. Any issues are always quickly sorted, without any fuss. The care home always smells lovely and has a cheerful feel to it.
The food always looks delicious

and appetising and the cakes in the cafe are wonderful. It's lovely to be able to sit in there with dad and have a coffee and catch up.
The activities are varied and interesting - from falconry talks, to exercise classes, there's something for everyone. There had been some instances of activities being cancelled last minute, but this was often outside of CL's control. With the addition of the new activity coordinators this year, I have no doubt the programme of events will be well thought out and executed.

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Review of
Highmarket House
from V C (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report

Overall Experience

My mother was in need of some tlc. We contacted Highmarket House and were very impressed by their professional and friendly response. We were all made to feel welcome and were reassured by the staff and care team. My mother was very complimentary saying how lovely everybody was to her. The entertainment

team were very encouraging, trying to get mum engaged with activities and other residents. Thank you to all.

Reply from Michaela Jones, Reviews Team at Highmarket HouseThank you very much for taking the time to leave us feedback about your experience.

It was lovely to read that your experience was so great from arrival, and we look forward to shaing the feedback with teams.

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Review of
Cuttlebrook Hall
from Olive O (Wife of Resident) published on 19 February 2026 Submitted via Postal Card • Report

Overall Experience

Wonderful help and service with all staff.

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Review of
Cuttlebrook Hall
from M E (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report

Overall Experience

I am happy with the care of my mother. She is safe and comfortable. The staff have taken time to get to know her as an individual.

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Review of
Cuttlebrook Hall
from J E (Son-in-law of Resident) published on 19 February 2026 Submitted via Postal Card • Report

Overall Experience

My mother-in-law is well looked after by all the staff. She is settled in Cuttlebrook Hall.

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Review of
Cuttlebrook Hall
from Irene L (Resident) assisted by family/friend published on 18 February 2026 Submitted via Postal Card • Report

Overall Experience

I think it's quite good. I feel it's a very good place.

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Review of
Seccombe Court
from Ian O (Friend of Resident) published on 18 February 2026 Submitted via Website • Report

Overall Experience

A client/friend of mine has been a resident at Seccombe Court for about 2 1/2 years. When I have visited I have always been delighted with the conditions there and, the way in which the staff treat her. They care about the residents and do their best to ensure they are happy and cared for.

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Review of
Cuttlebrook Hall
from E D (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report

Overall Experience

It was my Mum's 97th birthday and I asked Cuttlebrook Hall if we could have a room to celebrate her birthday. We met with 20 of the family in the cinema room which they had decorated and laid on a small buffet and drinks. This meant such a lot to us as mum can't leave the home now. Excellent service

and thank them very much.

Reply from Zak Herring, Reviews Team at Cuttlebrook HallHi E D (daughter Of Resident) Thank you very much for taking the time to leave us feedback about your/your Mum's experience with us at Cuttlebrook Hall. We are so glad that Mum had a great 97th birthday - and are more than happy we was able to help you celebrate such a momentous birthday.

At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Charlton Lodge
from Steven P (Brother-in-law of Resident) published on 16 February 2026 Submitted via Postal Card • Report

Overall Experience

Overall experience very professional & attentive.

Reply from Mark Young, Reviews Team at Charlton LodgeHi Steven thank you for taking the time to leave us feedback on your brother-in-law and pleased he and his wife have both now joined us here on a permanent basis
At Charlton Lodge Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.

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Review of
Highmarket House
from G B (Husband of Resident) published on 11 February 2026 Submitted via Website • Report

Overall Experience

My wite entered Highmarket House for her first time for respite care. From the moment she arrived she was warmly welcomed by the staff. She had a lovely room and treated with care and compassion by the staff. My wife found the home and staff very supportive of her needs. She found the meals very good.

Her clothes were always clean and her personal hygiene was excellent I was veery impressed by the way the home operated, from its security, cleanliness and services provided to the residents,

Reply from Michaela Jones, Reviews Team at Highmarket HouseThank you very much for taking the time to leave us feedback about your experience.

It has been lovely to read and share this review, and we are so pleased we met your expectations and exceeded them, thank you again for your kind words.

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Review of
Cuttlebrook Hall
from Hannah P (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report

Overall Experience

Cuttlebrook Hall have helped us immensely in a difficult time of trying to find a care home for Mum, who has Dementia, and Dad, who has Parkinson's. They have very different needs but still want to be, and should be together. The staff, at all levels have been amazing in accommodating their care requirements,

in different wings, but also they are able to spend time and eat together as they wish.
From my first enquiry and initial visit, to Mum and Dad moving in, the whole process was professional and clearly explained. As soon as they arrived, they were treated with kindness and respect and I have been regularly updated on how they are settling in and their care plans. There are so many activities for them as a couple and as individuals, I am confident they can both get a lot out of their life at Cuttlebrook Hall. And the rooms are beautiful. Thank you!

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Review of
Cuttlebrook Hall
from Nicky H (Daughter of Resident) published on 9 February 2026 Submitted via Website • Report

Overall Experience

Cuttlebrook isn't just a care home, it is a community that cares.
The staff are dedicated, professional and infectiously positive. It is impossible not to smile when everyone is greeted personally and nothing appears too much trouble.
Mum has been welcomed into the Cuttlebrook community and her individual

needs met in the very best way possible, and after only a very short while feels safe, is eating better and joining in a variety of activities!

Reply from Zak Herring, Reviews Team at Cuttlebrook HallHi Nicky, thank you very much for taking the time to leave us feedback about both your experience, and Mum's experience at Cuttlebrook Hall. It's great to hear, and also see how well Mum is settling in to Cuttlebrook Hall!
At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Millers Grange
from L R (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report

Overall Experience

My parents have been resident for nearly 2 years.

I cannot fault the care staff, domiciliary and lifestyle teams are good.

There have been a few problems but without exception addressed and resolved promptly.

It has been testing time all round recently following a fall and serious injury. Now

that mum is back in the care home they are making efforts over and above my expectations to care and support her.

This is a good home and not just because the CQC say so!

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Review of
Cuttlebrook Hall
from K P (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Following a nasty infection, and worsening memory issues, my Dad moved to Cuttlebrook from hospital. The team couldn't have been more helpful, practical and kind. The overall atmosphere is very positive and the team work exceptionally hard for each resident.

Reply from Zak Herring, Reviews Team at Cuttlebrook HallThank you very much for taking the time to leave us feedback about your experience with us at Cuttlebrook Hall.
At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Charlton Lodge
from Barry S (Son of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

I can highly recommend this home, due to my fathers medical condition 2 days prior to Christmas I had to place him into urgent respite care which has now evolved into permanent care. Mark and his staff helped every step of the way during these difficult times and always giving us options on how best

to provide the necessary care my father needed. The staff in the home went over and above any expectation I had in caring for my father who at the time was in a lot of discomfort and needed constant reviewing of his pain relief.
On the day of admission I had spent all at the hospital awaiting for x-rays and doctors consultations and never knew at what time we would be allowed to leave or whether my father would be admitted to hospital. None of this was a problem with the home as they stated they offer 24 hour care and admissions as required.
I can only describe the home as a hotel that provides that provides the necessary care needed that are required.

Reply from Mark Young, Reviews Team at Charlton LodgeHi Barry S (son Of Resident) thank you very much for taking the time to leave us feedback about your experience and your wonderful review, it is always lovely for our team to hear great feedback from your lovely comments.
At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Seccombe Court
from R S (Wife of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

My husband has been a resident of Seccombe Court since March 2025. Someone more independent and reluctant to enter a care home would be hard to find, so it is remarkable how well he has settled in. Factors contributing to this include the purpose built premises in a pleasant location, with plenty of

natural light, and spacious rooms and corridors. Needless to say, of greater importance is the quality of care, and Seccombe Court has a delightful team, including frontline carers, nurses and those who organise the entertainment programme, ably supported by the receptionists, kitchen and hospitality teams and housekeeping staff, underpinned compassionately by members of the management team. I'm not the only relative who speaks so highly of the service here. I spend as much time as I can with my husband and feel very cared for myself as well.

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Review of
Highmarket House
from a v (Daughter of Resident) published on 18 December 2025 Submitted via Website • Report

Overall Experience

My Mum had deteriorated following a couple of infections and was no longer safe at home. We managed to arrange two weeks respite care for her at High Market house. It was all arranged very quickly and efficiently. Mum was hesitant at first and although the home was very clean and the food excellent

she felt very lonely. However this was soon rectified after talking with the activities coordinator. He took time to get to know Mum and purposefully included her in the activities he ran. He even tailored some activities specifically to her interests. Mum began to enjoy her stay and make new friends. She improved her strength over the two weeks so she is now well enough to function back at home with carers coming in. Out experience was very good and the staff at Higjmarket were all very friendly and helpful .

Reply from Michaela Jones, Reviews Team at Highmarket HouseGood afternoon, thank you very much for taking the time to leave us feedback about your experience.

At Highmarket House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

We are so pleased we were able to help to aid Mums rehabilitation, and that she felt welcome and made friends within Highmarket.

Thank you and Kind Regards

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Review of
Charlton Lodge
from M C (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

I have been very impressed with the friendliness, professionalism and standard of all the staff I have encountered when visiting my mother. Charlton Lodge has the look and feel of a homely hotel with a lively hum of activity yet is not too busy or noisy. I have experienced for myself lunch in the dining

room both for the friendly service and tasty food. My mother is thereby motivated to eat well and to socialise - it is so good for her. I am reassured that my mother is getting the care she needs and is part of a caring community. Please keep doing what you are doing!

Reply from Mark Young, Reviews Team at Charlton LodgeHi thank you very much for taking the time to leave us feedback about your experience and your kind comments.
At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review of
Charlton Lodge
from E W (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

I am so pleased we made the decision for Mum to have some respite care at Charlton Lodge. The care is excellent; I think the staff look after Mum as if she were family. They are kind and gentle, their care is tender and respectful. The Lodge itself has amazing facilities. Mum's favourite is the bath

with jacuzzi bubbles, she loves it when the lights are turned down and she can relax under the twinkling stars. The home is immaculate, clean and tidy but also homely and comfortable.
Medical care here is a high priority. Mum's medical needs have changed several times during her visit, her team leader is brilliant at keeping me informed and up to date at all times. He has also explained change in medication which has been very helpful and reassuring. I have the utmost confidence in their skills in looking after the elderly.
Family and friends are made to feel very welcome when visiting. Mum loves it so much I don't think she wants to go home!

Reply from Mark Young, Reviews Team at Charlton LodgeHi thank you very much for taking the time to leave us feedback about your experience and the lovely review and for sharing your observations of the Charlton Lodge.
At Charlton Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Care Homes Owned by Care UK in Oxfordshire

Care UK Locations in Oxfordshire (5)

Care UK Reviews in Oxfordshire (458)

Highmarket House

Charlton Lodge

Highmarket House

Cuttlebrook Hall

Cuttlebrook Hall

Cuttlebrook Hall

Cuttlebrook Hall

Seccombe Court

Cuttlebrook Hall

Charlton Lodge

Highmarket House

Cuttlebrook Hall

Cuttlebrook Hall

Millers Grange

Cuttlebrook Hall

Charlton Lodge

Seccombe Court

Highmarket House

Charlton Lodge

Charlton Lodge

Awards / Recognitions (141)

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