Care UK in City of Edinburgh | 3 Care Homes

Review of
Cairdean House
from Jennifer B (Daughter of Resident) published on 26 August 2025

Submitted via Website • Report

Overall Experience

Needed to send my mum for respite care while I went on holiday. I Googled and read reviews, visited only 2 and Cairdean stood out by a mile. The initial meeting was great, really informative but in a relaxed way.
The staff were compassionate, professional, and genuinely cared for her well-being.

It gave me a much-needed break, allowing me to recharge and come back to caregiving with renewed energy and patience. The peace of mind knowing she's was in good hands was invaluable. I highly recommend their respite services to anyone in need of support.
My mum really didn't want to leave!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cairdean House
from L H (Wife of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

I recently had to start the process of looking for permanent residential care for my husband.
I visited a number of care homes around the Edinburgh area before selecting Cairdean House. It was easily my first choice.
The 'feeling' that I had from the various visits I made prior to making the decision

to move my husband into the home, went a long way to giving me comfort that I had made the right decision.
All of the staff that I have encountered both during the initial visits and since my husband became a resident have been extremely professional and friendly. A particular member of staff made the whole process streamless and easy, and was always available to answer any questions that I had from the outset.
My husband has settled in so well, and the way that he has adapted to his new home is comforting to us as a family.
I can't recommend Cairdean House enough.

Reply from Leona Thomson, Reviews Team at Cairdean House

Thank you very much for taking the time to leave us feedback about your experience and we really appreciate you taking the time to leave such a positive review. It has been a pleasure welcoming your husband and family to Cairdean House.
Kind regards
Customer Relations Manager

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Murrayside
from P G (Nephew of Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

From the very start of visiting this home for my relative, we were treated with top professional service, we were listened to and nothing was too much trouble. The move in was faultless. I now visit regularly and am always greeted with a smile and they use my first name. The medical staff are very

vigilant and take their responsibilities very seriously. Communication to me, very important for me, is always spot on. The carers are always very helpful and have made my relative feel very safe and at home. The Management run a first class home. Thank you

Reply from Hannah Story, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience.We're so pleased to hear that your experience from the very first visit has been such a positive one. It means a great deal to know that the team have helped your relative feel safe and at home, and that communication and care have been consistently reassuring for you. At Murrayside, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Murrayside
from Ellen S (Wife of Resident) assisted by family/friend published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience

My husband is very comfortable at Murrayside and is well looked after. The staff are welcoming and friendly. The carers seems happy at their work which creates a good several atmosphere. I feel I could not have chosen a better care home for my husband.

Reply from Hannah Story, Reviews Team at Murrayside

Hi, thank you very much for taking the time to leave us feedback about your experience.We're so pleased to hear that your husband is comfortable at Murrayside. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from J I (Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

Please remember that my review covers my first five weeks at Launder Lodge and also my first five weeks in a care home. My experience is entirely positive. All staff whether carers, nursing, admin or cleaning etc, work wonderfully together with the aim of making life as good as possible for the residents

and patients. They actively seek out opportunities to help and work as a well-drilled yet informed team. I have felt welcome and an integral part of Lauder Lodge since first arriving here. Thanks to all of you who have supported me in the early days.

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.At Lauder Lodge Care Home - Care UK, we strive for excellence in every aspect of our care and services. It brings us great joy to learn that your experience with us has been a positive one. We work diligently to create a supportive and nurturing environment for all our residents, and your kind words affirm that we are on the right track. Thank you once again for sharing your thoughts with us. We look forward to continuing to meet and exceed your expectations.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from Lindsay I (Daughter of Resident) published on 20 May 2025

Submitted via Website • Report

Overall Experience

My dad has been a resident at Lauder Lodge for a couple of months now and has settled in incredibly well, largely due to the consistently kind, thoughtful and very person-centred care provided by all the staff. He is loving trying out a range of activities and thoroughly enjoying the catering. The staff

manage to be incredibly professional whilst also creating a welcoming, friendly and home-like atmosphere. We couldn't be happier with our experience so far!

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Thank you so much for sharing your feedback. At Lauder Lodge Care Home - Care UK, we strive to maintain high standards of care because we truly care about the well-being of our residents and their families. We understand how challenging it can be for families to make such an important decision, so we are very pleased to hear that your experience with us has been positive. Best Wishes, The Lauder Lodge team - Care UK.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cairdean House
from Margaret T (Daughter of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

A thank you to the full team Cairdean (activities, nurses, carers, catering, facilities, management) who put on the VE day party yesterday - everything was thought off and it was clearly appreciated by all who took part, which is also timely with regard to the very appropriate staff appreciation notices

and events last week.

Reply from Leona Thomson, Reviews Team at Cairdean House

Thank you very much for taking the time to share your experience and views on our latest event. We really love to see our residents, families and visitors enjoy the events. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cairdean House
from L S (Daughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

I viewed a number of private care homes in south edinburgh and Cairdean was my first choice for my dad. He has only been living there for 2 weeks and already he is happy, as if he has lived there forever. The entire emotionally exhausting experience was made so much easier by the staff who made my

dad and myself feel welcome and supported. From our initial show around to now, the staff have been brilliant. Smiling, empathetic, happy and above all else....kind.
Cairdean is such a happy environment.
I feel confident and immense relief that dad is happy and safe there.

Reply from Leona Thomson, Reviews Team at Cairdean House

Thank you very much for taking the time to leave us feedback about your experience. Your dad is settling in so well and we feel he has been with us for a long time too! Thank you for the lovely comments and we really are so happy he is enjoying his stay. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cairdean House
from Mark P (Regular Volunteer) published on 7 May 2025

Submitted via Website • Report

Overall Experience

What visiting cairdean nursing home? I have received amazing Help from the business administrator and all of the nursing reception management staff nothing is a bother and they can't do enough to assist me. Thank you to everybody for making me feel so welcome today and my small assistance, animal whilst

I was on site today I look forward greatly to coming back to seeing the team cairdean

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cairdean House
from J R (Friend of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience

Our friend and neighbour moved to Cairdean House last July. The property looked lovely and the staff we met were very friendly and explained everything to us about life in CH. Our friend moved in and since the first day her life has improved immeasurably. The staff are wonderful, not just one or two,

every member of staff is friendly, helpful and always prepared to answer any questions we have. We visit our friend twice a week and we know so many staff by their first names. The weekly activity programme is excellent. The quality of the food is of a high standard, and the menu changes every day. The ratio of staff to residents is very good, and the place is always spotlessly clean.
Since our friend moved to CH last July, we have not found one thing to criticise. I would recommend CH to anyone. We no longer have to worry about her, as we know she is in a safe environment and being looked after by caring staff.

Reply from Leona Thomson, Reviews Team at Cairdean House

Thank you very much for taking the time to leave us feedback about your experience. We really do appreciate such lovely feedback and to know your friend is very settled is excellent. At Cairdean House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from P S (Regular Volunteer) published on 6 May 2025

Submitted via Website • Report

Overall Experience

I've been visiting Lauder Lodge with my therapy dog, Bonnie for the past year or so. We have visited other care homes before but this is by far the best.

When I visit I am able to observe staff interacting with residents and they are always so kind, supportive and professional, whether they are

admin, nursing, care, activity organisers or domestic staff.

Physically the Home is bright, well maintained and very comfortable with a range of activities provided for everyone, geared to their capabilities.

There's always a warm welcome from staff and residents when Bonnie and I visit. If I need to go into a home when the time comes I'd be very happy for it to be Lauder Lodge.

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been positive. Best wishes, the team at Lauder Lodge!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cairdean House
from Margaret T (Friend of Resident) published on 1 May 2025

Submitted via Website • Report

Overall Experience

I moved my friend to Cairdean House six months ago. Having reviewed many care homes Cairdean House was my choice. The friendly staff and the wonderful activity provided made it the obvious choice. In the six months that my friend has spent in Cairdean I am happy to say that she has settled in very happily.

Reply from Leona Thomson, Reviews Team at Cairdean House

Thank you very much for taking the time to share your thoughts on the home and how well your friend has settled in. At Cairdean House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from D P (Daughter of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

My mum has settled in well in Lauder Lodge and likes the activities they have.
The staff are very caring and look after Mum well.

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been positive.Thank you for your time, and we look forward to hearing from you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Cairdean House
from Shona P (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience

Mum moved into Cairdean at the end of January & is still settling in, no fault of the staff but it is a very difficult time for her.
A family lunch in the fine dining was beautifully catered for & enjoyed by all.
Admission went well & the lady was very helpful allowing us to put things in her room

before she arrived from hospital.
A wide range of activities are available, which Mum enjoys & the hair salon is a plus.
We are given weekly schedules which allow us to plan when to visit.

Reply from Leona Thomson, Reviews Team at Cairdean House

Thank you very much for taking the time to leave us feedback about your experience. At Cairdean House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from Jeannette M (Friend of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Helpful and caring staff who try their very best both for residents and visitors.
A lovely place, homely and well maintained.
Plenty of exciting things going on for the residents
- very creative activities timetable!

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been positive. Best wishes!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from F B (Wife of Resident) published on 19 April 2025

Submitted via Postal Card • Report

Overall Experience

My husband became a resident in Lauder Lodge in Feb 2025 and although it's early days, so far so good. The food is lovely - varied and tasty and the staff are kind, caring and compassionate. I am kept well informed about my husbands care. There's a good and varied activities prog. The cafe is fab. I

looked at many care homes and L.L is streets ahead. I have already recommended L.L to a friend and she is hoping her father will become a resident soon.

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Hi thank you very much for taking the time to leave us feedback about your experience.At Lauder Lodge Care Home, a part of Care UK, we are committed to maintaining the highest standards of care and service for all our residents. We are pleased to hear that your experience with us has been positive. Best wishes, The Lauder Lodge Team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from Gill W (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Reluctantly we moved my mother into Lauder Lodge care home in January 2025. We had identified Lauder Lodge very quickly as our preferred option and have no regrets. My mother has Alzheimer's and her care has so far been second to none. She smiles, loves the staff and is very much engaged in her new

home. Mum does different activities every day and is encouraged to participate. The staff feel like family and they genuinely care about my mum. When there have been minor issues the staff have immediately dealt with these. Knowing my mum is being cared for so well is a great comfort.

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Thank you so much for sharing your feedback about your experience with us. At Lauder Lodge Care Home - Care UK, we strive to maintain high standards of care because we truly care about the well-being of our residents and their families. We understand how challenging it can be for families to make such an important decision, so we are very pleased to hear that your experience with us has been positive. Best Wishes, The Lauder Lodge team - Care UK.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from Sandra R (Niece of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My Aunt has settled well into Lauder Lodge. Her room is bright and looks out onto the secure garden where she likes to watch the birds & see the flowers come to life. All the staff are very helpful, caring, and very friendly both to my Aunt and her visitors. The staff keep in contact if she has had

a fall, had an appointment with the dentist or seen the nurse. There are a variety of activities planned each day which the residents can pick to join in. The music activities always seem to be very popular.
The only comment that my Aunt has is that the menu could be more varied. Recently the dinner menu was either curry or spicy bean burger but no plain option, for anyone who isn't good with spicy food.

Reply from Samantha Debenham, Reviews Team at Lauder Lodge

Thank you so much for your kind words and for taking the time to share your feedback regarding Lauder Lodge. We're thrilled to hear that your aunt has settled in well and is enjoying the view from her room, along with the activities and the care of our dedicated staff. It's also wonderful to hear that she enjoys the music activities and that we're staying in touch with you regarding her well-being. We truly appreciate your comment regarding the menu. We understand how important it is for all residents to have a variety of meal options. Thank you for bringing this to our attention, we are committed to continually improving the dining experience for all residents. If you have any future concerns, please do not hesitate to reach out to the Home Manager directly who is always happy to listen to and address any concerns directly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from Malcolm D (Son of Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I have been extremely happy with the staff and conditions and how my mother is being looked after.

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

Thank you very much for taking the time to leave us feedback about your experience.At Lauder Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Lauder Lodge
from M P (Resident) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I came to Lauder Lodge in the middle of January this year 2025. During the two months, I have found all the staff, including the carers and domestics staff always ready to help and so willing. The standards here are very high. The laundry is washed promptly and well ironed. The rooms are well maintained

and the menu offer a great variety. There is a real atmosphere of friendliness and loveliness. Those who visit me are also struck by the friendliness of the carers they meet at Lauder Lodge.

Reply from Chelsea Smith, Reviews Team at Lauder Lodge

We sincerely appreciate you taking the time to share your thoughts about your experience at Lauder Lodge Care Home - Care UK. We strive to maintain the highest standards of care and service, and it's truly rewarding to know that we met your expectations. Your positive feedback not only motivates our dedicated staff but also helps us continue to improve and provide exceptional care to all our residents. Thank you once again for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Care UK in City of Edinburgh

Care UK Locations in City of Edinburgh (3)

Care UK Reviews in City of Edinburgh (279)

Cairdean House

Cairdean House

Murrayside

Murrayside

Lauder Lodge

Lauder Lodge

Cairdean House

Cairdean House

Cairdean House

Cairdean House

Lauder Lodge

Cairdean House

Lauder Lodge

Cairdean House

Lauder Lodge

Lauder Lodge

Lauder Lodge

Lauder Lodge

Lauder Lodge

Lauder Lodge

Awards / Recognitions (124)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers