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Care Homes Owned by Care UK in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in East Sussex

Only the locations & reviews in East Sussex for Care UK are showing below.

View the details of all 253 locations (with 20449 reviews) owned by Care UK

Care UK Locations in East Sussex (5)

 - Browse 5 Care Homes owned by Care UK in East Sussex
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Claydon House
8 Wallands Crescent, Lewes BN7 2QT 
9.8 76 reviews
Claydon House, Lewes, East Sussex
"Claydon House has been very supportive to me, a grieving relative, as well as to my husband. The staff are warm, kind and professional and…"   Read all 76 reviews
  • from £1,750 / week
  • 49 Rooms
Location Type Care Home

Claydon House is located in a quiet residential area in Lewes and provides residential, dementia and nursing care for permanent and respite stays. The East Sussex care home has Victorian character ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Heffle Court
Station Road, Heathfield TN21 8DR 
9.8 67 reviews
Heffle Court, Heathfield, East Sussex
"Very happy with all aspects of the home. Staff are great, very friendly. Husband is well looked after. Food excellent. Always kept…"   Read all 67 reviews
  • from £1,625 / week
  • 41 Rooms
Location Type Care Home

Located in the charming market town of Heathfield in East Sussex, Heffle Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bowes House
25 Battle Road, Hailsham BN27 1DU 
9.8 194 reviews
Bowes House, Hailsham, East Sussex
"The staff are dedicated, caring, enthusiastic and professional. Residents have daily activities sessions published in advance for family…"   Read all 194 reviews
  • from £1,733 / week
  • 90 Rooms
Location Type Care Home

The skilled team at Bowes House provide permanent and short term nursing, residential and specialist dementia care. They also offer compassionate end of life care. Residents can enjoy newly ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Heather View
Beacon Road, Crowborough TN6 1AS 
9.7 146 reviews
Heather View, Crowborough, East Sussex
"I have lived here for 5 years. I am very happy here and this is my home. I generally spend my day visiting the cafe in the morning and…"   Read all 146 reviews
  • from £1,995 / week
  • 74 Rooms
Location Type Care Home

Heather View in Crowborough offers high-quality care in luxury surroundings. The dedicated team works hard to provide respite and permanent residential, nursing and dementia care for older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Southlands Place
33 Hastings Road, Bexhill-on-Sea TN40 2HJ 
9.7 93 reviews
Southlands Place, Bexhill-on-Sea, East Sussex
"My father celebrated his 100th birthday in March 2026. A small family party was arranged by Southlands Place staff throughout the process…"   Read all 93 reviews
  • from £1,595 / week
  • 72 Rooms
Location Type Care Home

Located in a quiet residential area in Bexhill-on-Sea, Southlands Place provides residential, dementia and nursing care on a permanent and respite basis. Residents at the East Sussex care home can ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Care UK Reviews in East Sussex (576)

9.7

Care UK has a Group Review Score of 9.7 (9.665) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Claydon House

from E F (Wife of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Claydon House has been very supportive to me, a grieving relative, as well as to my husband. The staff are warm, kind and professional and have made a big difference to our lives. They make a huge effort to know each resident, and to facilitate their individual needs and desires. My husband has choice
in all he does there and this has meant the world to him.
Reply from Stuart Lamacraft, Reviews Team at Claydon HouseThank you for your honest and heartfelt feedback. We're so pleased that the team at Claydon House has been able to support both you and your husband during such a difficult time. It means a great deal to hear that your husband feels valued, respected and able to make his own choices, and we truly appreciate your kind words about our team.
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Review of

Bowes House

from Liam M (Husband of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are dedicated, caring, enthusiastic and professional. Residents have daily activities sessions published in advance for family and friends to view. Very importantly anyone suffering from dementia are not shut away in their own area but free to mix with other residents, under supervision. There
is also a variety of meals cooked professionally.
Reply from Lisa Phillips, Reviews Team at Bowes HouseHi Liam,
Thank you so much for taking the time to share your experience with us. At Bowes House we hold ourselves to a high standard so we are thrilled to hear we have met this.
We appreciate your kind words and it is our pleasure and privilege to take care of your loved one.
Kind regards
Lisa
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Review of

Heffle Court

from Lesley T (Wife of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with all aspects of the home. Staff are great, very friendly. Husband is well looked after.
Food excellent.
Always kept updated with any problems. Best home - have nothing negative to say, as happy with everything.
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Review of

Heffle Court

from Rise A (Daughter of Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am truly overwhelmed by the care and love shown to my parents. They honestly go above and beyond their job. I visit every day and always see happy residents. I am so thrilled to have found Heffle Court - it's not just a nursing home - it's far more than I can express. I feel like family.
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Review of

Southlands Place

from S M (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father celebrated his 100th birthday in March 2026. A small family party was arranged by Southlands Place staff throughout the process from the initial enquiry to the event on the day, nothing was too much trouble. Management and reception staff were supportive and efficient, care staff were friendly,
caring and professional, and catering staff produced a buffet and cake of very good quality and suitable for the occasion. On the day the room was decorated brilliantly and arranged in such a way that conversations could be had and photographs taken. All in all a great day. Thank you Southlands.
Reply from Rhiannon Freeman-Gray, Review Team at Southlands PlaceWe really appreciate you taking the time to leave us this lovely review. It was a pleasure to help your father celebrate this very special milestone, and we're delighted to hear how much you enjoyed the birthday party. It's great that you and your family enjoyed the food and decorations. Thank you!
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Review of

Claydon House

from Robert F (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent three very happy years at Claydon House. The staff are fantastic, and hardly any turnover of staff. This is important that the same people provided her care. Communication with me was excellent. I would rate Claydon House as outstanding in every aspect.
Reply from Rhiannon Freeman-Gray, Review Team at Claydon HouseThank you so much for your kind words, which mean a lot to all of us. It's wonderful to hear how happy your mother was at Claydon House, and that you had such a good relationship with the team. If there's ever anything more we can do to support you, please don't hesitate to ask.
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Review of

Heffle Court

from Carol R (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Heffle Court because we felt comfortable there and knew that Dad would feel the same in a homely environment.
The care and proficiency are reassuring, together with genuine kindness, and Dad has calmed and clearly trusts everyone there.
The journey started last year to find a safe place for
Dad, and each time we visit, it confirms our choice was the correct one.
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Review of

Southlands Place

from Sheila R (Wife of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Southlands Place has all that you would expect from a very good care home facility, but in my short experience so much more: A welcoming, open atmosphere with plenty of light, airy space. Celebrating Christmas, Chinese New Year, Mothers Day etc with cheerful decorations and activities, bringing the
outside in. This is outstanding and unusual to find in my experience. Found resident/relative meetings for suggestions are a breath of fresh air. Good team work creates a calm atmosphere in often challenging times. Impressive attention to care and detail, involving family to resolve difficult issues at a sad and difficult time, is very welcome.
Reply from Stuart Lamacraft, Reviews Team at Southlands PlaceThank you for such thoughtful feedback. We're delighted to hear that the atmosphere, celebrations and family involvement at Southlands Place have made such a positive impression. Your kind words about the teamwork, care and support during difficult times mean a great deal to us all.
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Review of

Heffle Court

from Liz C (Wife of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home. The level of care Peter received was amazing. All of the carers responded very quickly and any help required, and did so kindly and gently. From our first meeting with the manager, who is extremely helpful, kind, and very efficient, we knew Heffle Court was a very special home.
We will certainly hope for Pete to return for more care at some time.
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Review of

Heffle Court

from Anna S (Daughter-in-law of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a positive experience with Heffle Court. The staff are kind, attentive, and always willing to help, creating a supportive and welcoming environment. The overall conditions are good, with a clean and comfortable setting that reflects proper care and attention to residents' needs.
I would also
like to highlight the manager, who does an excellent job. They are highly capable, professional, and clearly know how to lead and maintain a strong, well-organized team. Their leadership makes a noticeable difference in the quality of service provided.
Overall,Heffle Court offers a reliable and caring environment, and I would recommend it to others.
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Review of

Southlands Place

from Susan D (Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Souhlands Place for two weeks and have met with nothing but kindness from all the staff. The room is lovely and everywhere is spotlessly clean. The food is very good and although I have a liquid diet there is not much the chef doesn't manage to puree. All in all this is a very comfortable
place to be.
Reply from Stuart Lamacraft, Reviews Team at Southlands PlaceWelcome to Southlands! Thank you for sharing your first impressions of life within your new home, especially the kind welcome from the staff. We're very pleased that you find the home "spotlessly clean", the chef accommodates your dietary needs and you consider Southlands to be a comfortable place to live.
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Review of

Southlands Place

from L T (Resident) assisted by family/friend published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been at Southlands Place for just over two years. I find the staff very helpful and willing to assist when necessary. It is of great comfort to me that staff are on hand to assist 24 hours a day if I need them. My son and daughter were able to accompany me to a lovely mothers day lunch, which
we all enjoyed. There are lots of different activities laid on. I particularly enjoy the musical ones.
Reply from Stuart Lamacraft, Reviews Team at Southlands PlaceThank you for sharing your experience. We're so pleased to hear you feel supported by the team and enjoy the activities, especially the musical ones. It's lovely to know you and your family enjoyed the Mother's Day lunch together - your feedback means a great deal to us.
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Review of

Southlands Place

from Jenny M (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlands home is always warm and welcoming, and all the staff go above and beyond to make my mum feel comfortable and happy. We also had a wonderful mother's day lunch, which was delicious. Thank you for everything you do for my mum.
Reply from Stuart Lamacraft, Reviews Team at Southlands PlaceThank you for your kind words. We're delighted to hear your mum feels comfortable and happy at Southlands, and that you enjoyed the Mother's Day lunch together. Your appreciation means a great deal to the whole team.
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Review of

Claydon House

from Deborah W (Daughter of Resident) published on 18 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Claydon House for just over 2 months and we are all very pleased with the care she is receiving. All of the carers, nurses and support staff are so kind, they always take time to talk and reassure her. The managers are very efficient and information is shared well amongst the staff.
The food is good and plentiful but could be served a little hotter. There is a never ending supply of hot drinks, biscuits and cake. Regular activities are organised twice a day and are good fun. The whole house is tastefully decorated and clean. Laundry is done promptly and with care. I would certainly recommend Claydon House for your loved one.
Reply from Stuart Lamacraft, Reviews Team at Claydon HouseThank you for your thoughtful review. We're delighted to hear your mother has settled in well and that you're pleased with the care and support from our team. We appreciate your feedback regarding the temperature of the meals and will share this with our kitchen team. Your kind recommendation means a great deal to everyone at Claydon House.
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Review of

Heather View

from Terance C (Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have lived here for 5 years. I am very happy here and this is my home. I generally spend my day visiting the cafe in the morning and enjoying a coffee and maybe some cake, flapjacks being my favourite. I enjoy some of the entertainment and like the games especially darts. I attend the community
cafe monthly and the sporting memorabilia group, i love having the opportunity to get out.
I love the food here, freshly cooked. Mostly i love my breakfast and i really enjoy it. Its special when my family join me for lunch.
I have made some good friends being here. The environment is very clean and I've recently had a bedroom refurb which is great. I am very fond of the staff team and especially lifestyle team.
Its nice to see the Manager and we often have lovely conversations. I have no trouble at all, infact I'm very happy.
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Review of

Bowes House

from Ruth A (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Bowes for 3 years.
I do not think she would still be with us if it was not for the care she has received. She has made friends with other residents and they have a strong community spirit.
She is in the early stages of dementia but the activities that they have daily help maintain
her physically and mentally. The home is always clean and as it is constantly updated.
The staff are friendly and attentive.
The food is good and there are always tempting snakes and drinks offered so even the residents who do not have a big appetite are well catered for.
They take mum on trips and vary the days by celebrating events through the year .
Mum is always treated with respect, kindness and dignity.
I have never regretted placing here there.
Reply from Lisa Phillips, Reviews Team at Bowes HouseDear Ruth,
Thank you so much for taking the time to share your experience of Bowes House, we hold ourselves to a high account so it is great to hear we are meeting that in your experience.
It is a privilege to care for Mum and we very much enjoy having her here as part of the Bowes House family and supporting her to enjoy a fulfilling lifestyle.
Kind regards
Lisa
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Review of

Heffle Court

from Debbie S (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was placed at Heffle Court for her end of life days. The moment we walked in, we were given the best welcome. People could not do enough for Mum and also my family. Nothing was too much, we were never rushed, and when my mother passed, we were able to take our time to say our goodbyes to her.
Also, if we needed any help at any time, all we had to do was ask. Thank you so much.
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Review of

Claydon House

from R K (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Claydon House have been excellent in caring for Mum at short notice after her fall and need for respite care. From the start, they made everything easy, visiting her at home to assess her needs and ensure they could provide the right environment. They chose a room that suited her well and gave us confidence
in the care she would receive. Visiting is flexible, and we are always made to feel welcome and able to join activities and meals. The house is clean, well-appointed, and her en-suite room has a lovely view and good access to shared spaces. Staff helped her set up the room comfortably and encouraged her to bring familiar items from home. Mum has made good progress, is settling well, enjoys chatting with other residents, and is treated with kindness and dignity. She says she likes the home, and we can see she is regaining her mobility. The management and staff are friendly and work hard to make Claydon feel like a home while offering high-quality nursing care.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Claydon HouseThank you so much for this lovely review! We really appreciate you taking the time to share your thoughts. It's great to hear that your mum has settled in so well and that her mobility is improving. If there's ever anything more we can do to support you or her, please just ask!
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Review of

Bowes House

from Fran T (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Bowes House for 3 weeks respite/rehabilitation after a 2-week hospital stay. Lisa was very quick to organise the admission and ensure everything was in place. It is a lovely environment for the residents and all the staff are amazing. We would have no hesitation in booking Mum back
in should she need further rest bite care.
Reply from Lisa Phillips, Reviews Team at Bowes HouseDear Fran,

Thank you so much for taking the time to share your experience with us. We hold ourselves to a high account here at Bowes House so we are glad to hear that we met this standard in your experience. Thank you for choosing Bowes House, it was a privilege and a pleasure to care for Mum and we hope to welcome her back for another stay of respite care, or longer, in the future.

Thank you again for your time
Lisa Phillips
Customer Relations Manager
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Review of

Claydon House

from i r (Daughter-in-law of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been very kind and helpful in getting the move organised. it is a calm and light space and we are very pleased with the care so far. The room is well-equipped and comfortable and not at all clinical. Visitors are always welcome.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Claydon HouseThank you so much for your kind words! They mean so much to the whole team. We're delighted that you're pleased with the care so far, and if there's ever anything more we can do to support you, please don't hesitate to ask.
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Awards / Recognitions (148)

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