1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Care UK
  4. Locations Owned by Care UK in East Sussex

Care Homes Owned by Care UK in East Sussex

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in East Sussex

Only the locations & reviews in East Sussex for Care UK are showing below.

View the details of all 222 locations (with 17645 reviews) owned by Care UK

Care UK Locations in East Sussex (3)

 - Browse 3 Care Homes owned by Care UK in East Sussex
List View
Map View
Sort By
Bowes House
25 Battle Road, Hailsham BN27 1DU 
9.8 193 reviews
Bowes House, Hailsham, East Sussex
"My mum has been at Bowes for 3 years. I do not think she would still be with us if it was not for the care she has received. She has made…"   Read all 193 reviews
  • from £1,733 / week
  • 90 Rooms
Location Type Care Home

The skilled team at Bowes House provide expert nursing, residential and specialist dementia care on a permanent and respite basis. They also offer compassionate end of life care. Residents can ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Heffle Court
Station Road, Heathfield TN21 8DR 
9.8 62 reviews
Heffle Court, Heathfield, East Sussex
"My mother was placed at Heffle Court for her end of life days. The moment we walked in, we were given the best welcome. People could not do…"   Read all 62 reviews
  • from £1,625 / week
  • 41 Rooms
Location Type Care Home

Located in the charming market town of Heathfield in East Sussex, Heffle Court provides round the clock residential, dementia and nursing care on a permanent and respite basis, as well as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Heather View
Beacon Road, Crowborough TN6 1AS 
9.7 145 reviews
Heather View, Crowborough, East Sussex
"Very pleased with the way my mother is looked after. Staff are very good and helpful. It is very clean and has a lovely atmosp…"   Read all 145 reviews
  • from £1,995 / week
  • 74 Rooms
Location Type Care Home

Heather View in Crowborough offers high-quality care in luxury surroundings. The dedicated team works hard to provide respite and permanent residential, nursing and dementia care for older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Care UK Reviews in East Sussex (400)

9.7

Care UK has a Group Review Score of 9.7 (9.710) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

Overall Experience
  • 310
  • 82
  • 5
  • 3
  • 0
Date Published
  • 400
  • 38
  • 57
  • 88
  • 311
Reviewer Connection to Care UK
  • 174
  • 66
  • 29
  • 23
  • 15
  • 14
  • 11
  • 10
  • 10
  • 9
  • 7
  • 5
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Bowes House

from Ruth A (Daughter of Resident) published on 9 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Bowes for 3 years.
I do not think she would still be with us if it was not for the care she has received. She has made friends with other residents and they have a strong community spirit.
She is in the early stages of dementia but the activities that they have daily help maintain
her physically and mentally. The home is always clean and as it is constantly updated.
The staff are friendly and attentive.
The food is good and there are always tempting snakes and drinks offered so even the residents who do not have a big appetite are well catered for.
They take mum on trips and vary the days by celebrating events through the year .
Mum is always treated with respect, kindness and dignity.
I have never regretted placing here there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heffle Court

from Debbie S (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was placed at Heffle Court for her end of life days. The moment we walked in, we were given the best welcome. People could not do enough for Mum and also my family. Nothing was too much, we were never rushed, and when my mother passed, we were able to take our time to say our goodbyes to her.
Also, if we needed any help at any time, all we had to do was ask. Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bowes House

from Fran T (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Bowes House for 3 weeks respite/rehabilitation after a 2-week hospital stay. Lisa was very quick to organise the admission and ensure everything was in place. It is a lovely environment for the residents and all the staff are amazing. We would have no hesitation in booking Mum back
in should she need further rest bite care.
Reply from Lisa Phillips, Reviews Team at Bowes HouseDear Fran,

Thank you so much for taking the time to share your experience with us. We hold ourselves to a high account here at Bowes House so we are glad to hear that we met this standard in your experience. Thank you for choosing Bowes House, it was a privilege and a pleasure to care for Mum and we hope to welcome her back for another stay of respite care, or longer, in the future.

Thank you again for your time
Lisa Phillips
Customer Relations Manager
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heffle Court

from J H (Wife of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, can't fault. Attentive 1st class. My husband is happy, and so am I, as I know he is being well cared for when I'm not there.
Reply from Rowen Campbell, on behalf of the team at Heffle CourtThank you for taking the time to write us a review - we do appreciate it. We're glad to hear that your husband is happy here with us, and if there is ever anything more we can do to support him, or you, please don't hesitate to ask.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bowes House

from Russell H (Power of Attorney of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I requested an urgent assessment for respite care for someone I have power of attorney for. The comprehensive assessment of needs was completed at home, by the clinical lead practitioner for Bowes House within 24 hours. Admission was arranged for the following day as the individual elderly gentleman
was struggling to manage at home, his self-care had deteriorated and he had recently had a couple of falls.
On admission we were greeted by friendly attentive staff and despite initial natural anxieties about being in a care provision, the resident soon settled into a routine and with assistance from the caring staff has requested to extend his period of respite care for a further two weeks.
Reply from Lisa Phillips, Reviews Team at Bowes HouseDear Russell,
Thank you for taking the time to share your experience with us, here at Bowes House we hold ourselves to a high account and are delighted to hear that we have met this.
We strive to provide a supportive settling in experience and work hard to try and help new residents to integrate and get the best out of their stay with us, so we are happy to hear that this gentleman has enjoyed his time here with us.
Thank you again for spending time to share your experience with us online, as it will assist other families who may be looking into care.
Kind regards
Lisa
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heffle Court

from C W (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident of Heffle Court for 11 months now. Since our first meeting, Dad has been treated and cared for with dignity, love and respect. We have been kept well informed of any issues concerning Dad's health and mental and physical well-being. The staff caring for Dad are truly wonderful
people, and Dad trusts them with his personal care. I really feel our family and the staff at Heffle are a team who want to make sure Dad has the very best care.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Heffle CourtThanks so much for taking the time to write us this lovely review! Your kind words mean so much to the whole team. It's a pleasure to care for your Dad, and great to hear you feel he's being looked after with dignity. If there's ever anything more we can do to support him or you, please don't hesitate to ask!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bowes House

from Sam G (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a challenging hospital stay, my mother was admitted to Bowes House for a six-week period of rehabilitation, which has since transitioned into long-term care. Her needs are complex and require specialist nursing support. Although the staff were initially unprepared for this level of care, they
actively sought specialist training to accommodate her requirements, thereby enabling her continued residence at Bowes House. Without such training, she would have required readmission to hospital.
The staff provide high-quality care and foster an inviting environment for families. Residents benefit from engaging activities, and family participation is encouraged. The coffee lounge offers visitors a comfortable space to enjoy refreshments.
I am deeply appreciative of the staff's commitment and professionalism throughout my mother's time at Bowes House.
Reply from Lisa Phillips, Reviews Team at Bowes HouseDear Sam,
Thank you so much for taking the time to leave us a review. Here at Bowes House we hold ourselves to a high account and we are very glad to hear that we have met this in your experience.
It is a privilege to look after Mum and we are so pleased we have been able to support Mum, and the family, with the transfer into long term care, which we know is not always an easy transition.
Kind regards
Lisa
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heffle Court

from Karen W (Niece of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been wonderful, caring, and so friendly. The staff are enthusiastic in all areas and the communication excellent.
Reply from Rowen Campbell, on behalf of the team at Heffle CourtWe're so pleased to hear that you're happy with everything so far. Please don't hesitate to ask if there is ever anything more we can do to support your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bowes House

from David C (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can only speak very positively of my Mum's experience of two-weeks respite at Bowes House. Having been diagnosed with several health issues, and the hospital not having any beds, my Mum required urgent nursing care. We thought respite would be the answer. Bowes House arranged an assessment and my
Mum was moved in within 24 hours. With the loving and professional care she received she has fully recovered and is returning home. Both my Mum and Dad have been fully supported. Staff are caring, professional and very friendly. Mum and Dad feel like they have made new friends and are looking forward to attending the activity sessions soon.
Reply from Lisa Phillips, Reviews Team at Bowes HouseDear David,
Thank you for taking the time to share your experience with us, here at Bowes House we do hold ourselves to a high standard and I am pleased to hear that your experience was a good one that met your expectations. Lovely to hear that Mum and dad have made new friendships and we look forward to welcoming them both back to some of our activities in the future.
Kind regards
Lisa
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from Amanda H (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always received in a friendly manner. Mum seems to be well looked after and is settled. The food is good and we are grateful to be included when we visit. It is always nice to bring out dogs and everyone is kind.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from Therese S (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the way my mother is looked after.
Staff are very good and helpful.
It is very clean and has a lovely atmosphere.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from Kathy F (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is always well cared for and treated with dignity and kindness, even when she is difficult. The home and facilities are beautifully kept, and I always feel relaxed and welcome. The food is lovely, and there are lots of activities and entertainment offered to the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from Emma L (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care of the father.
Lots of activities.
Staff are kind & caring.
Clean & tidy rooms - including communal areas.
Entertainment is great.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from Gary M (Nephew of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always receive a warm, friendly welcome and I have been made to feel part of the home's family! The staff are amazing, especially in the reception. The initial warm welcome is second to none.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from C B (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy that my father is well cared for and settled. He seems content, and that is also how visitors see him. Sometimes his personal items go missing, so we can't leave his food treats out for him - but then he doesn't see them. - This is a little bit sad.
It can be difficult to talk to him in
the common areas because the music is too loud.
Staff are always welcoming and helpful.
Reply from Samantha Debenham, Reviews Team at Heather ViewThank you very much for taking the time to share your feedback with us. We are pleased to hear that your father is settled, content, and well cared for, and that this is reflected in how he presents to visitors. His comfort and wellbeing are always our priority, so your reassurance means a great deal to our team.
We appreciate you raising the points about personal items and food treats. Unfortunately, within a dementia care environment, items can sometimes be moved or misplaced unintentionally, and we understand how sad it can feel when this affects your father’s enjoyment. We will reflect on this and continue to look for ways to support residents in safely accessing their personal items.
Thank you also for highlighting the concern regarding music volume in communal areas. We are sorry to hear that this has caused some communication difficulties. Music is often used therapeutically; however, we recognise the importance of ensuring it does not make communication difficult. We will share this feedback with the team and review how we manage sound levels to better support conversation and meaningful interaction. We have several other spaces that can be used if you prefer more private time to spend with your father.
Finally, we are delighted to hear your kind comments about our staff. Creating a welcoming, supportive atmosphere for residents and families is very important to us, and your words will be shared with the team.
Thank you again for your thoughtful feedback. Please do not hesitate to speak with us directly if there is ever anything you would like to discuss further.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from Ralph B (Son-in-law of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has received excellent care in his first year in Heather View. Mom died in June, and the staff have been consistently kind and supportive. They are extremely patient with Dad's repeated questions about Mum's absence.
I don't think we could have found a better place for him with his complex needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from Deborah F (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Heather View for just over a year. There have been some minor 'teething' issues, but generally everything has been very good. Minor interactions with cloths being lost, hearing aids not working, etc, but once raised, these have been addressed. Mum is very happy, even referring to it
as 'her lounge'. So generally, very happy with the care and attention she receives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from L W (Relative of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the experience of having a relative at Heather View to be very positive. The staff have been friendly and kind. I know that I can receive help and advice if I need it, and my relative has settled very quickly into an environment very different to their own home.
It is a comfort to know
that medical support is quickly available from the home as well as the local GPs.
The monthly meetings are useful and connect us to the management team who are keen to be available and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Heather View

from S E (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are friendly and very caring and make the whole family feel welcome and at home. Heatherview is a lovely home, it is always clean and the rooms are modern and very comfortable. Every effort is made to help the residents settle in and to enjoy their time there.
Reply from Amy Gullett, Reviews Team at Heather ViewThank you for your kind words and taking the time to share your experience. We are delighted to hear that you and your family feel welcome and at home at Heather View. Thank you very much again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bowes House

from L S (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been in Bowes House for nearly a month now. He suffers from Alzheimers and needs constant supervision.
When visiting him I have been greeted by friendly staff ready to inform me about his wellbeing. I can see that he is well cared for and looked after. The care staff are always
kind and reassuring to him.
The home looks clean, tidy and well maintained.
There seems to be lots of activities for the residents to participate in if they wish.
My father is enjoying the food offered and looks forward to meal times. I notice that he always has snacks and drinks when he wants them as well.
The management have been very helpful and informative with their advice to me.
Reply from Lisa Phillips, Reviews Team at Bowes HouseThank you so much for taking the time to share your positive experience with us online, we hold ourselves to a high account here at Bowes House, so we are really glad to hear we have met that, and that you have had such a positive experience.
Kind regards
Lisa
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (143)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Care UK to verify any information. View our terms and conditions. Care UK has a Platinum Service – more info.