Care Homes Owned by Care UK in Kent

My Mum is happy and content at Weald Heights after more than 2 years of excellent care. She often points out how friendly all the staff are and tells me how good the food is. She enjoys the activities, especially the trips out, and the short walks the carers take her on. She loves stroking Lola, the Weald Heights dog, and meeting all the visiting pooches. The absolute highlight of her week is when musicians come in to entertain the residents. I visit her several times a week and the atmosphere is always calm and friendly, the staff are charming and the home is light, clean, sweet smelling and attractive. The small garden sitting area is full of colourful summer flowers, there are home made cakes and fruit with good coffee/tea in the cafe area and the home is decorated with vases and pots of pretty flowers. I know my Mum feels well cared for and safe. I usually find her happy, relaxed and busy which says it all. Thank you to everyone at Weald Heights.

We looked at many care homes before choosing Weald Heights. We realised their staff/client ratio was good, which means that whenever we visit, there are lots of happy people busy helping the residents. The staff really make it a warm and caring atmosphere, they seem to know all the residents by name and recognise the visiting family too. There are plenty of events organised to bring variety to Dad's days: music, exercise, games, cooking, art, visits to garden centers etc along with 2 of the local churches coming in every other Sunday to provide a church service. He's made many friends and regularly tells us how happy he is.

My mother has been in Weald Heights for two years. During this time the care has been exemplary. There are always staff available to help or to talk to and they are friendly and knowledgeable. The food is excellent and there is a good range of activities. Well done everyone.

My husband was hurriedly welcomed at Invicta Court care home several months ago when I was taken seriously ill. He was immediately made comfortable and his needs thoroughly assessed and acted upon. Now he is a permanent resident and has adapted well to the wonderful help and support from all the staff. Residents are helped and encouraged to take part in the many and various activities. We are so thankful and pleased with all aspects and respect that are shown to all residents and their families and friends.

Dad has been thriving since going to live at Invicta Court eight months ago. I've noticed how the staff genuinely care for the residents, treating them with dignity, warmth and kindness. Invicta Court truly feels like a home as the ambience is so lovely that you feel as if you are being enveloped in a big hug. There is a calm atmosphere, the home is spotlessly clean, and the décor and gardens are thoughtfully designed and well maintained. The people working at Invicta Court feel like our extended family as Dad is so very well looked after, and they've been incredibly supportive of our family while we've been navigating this new chapter in life of Dad living in care. I can see that Dad is safe, content and engaged at Invicta Court, and I couldn't be more grateful. The feeling of being able to trust a care home to truly care for your loved one is golden.

Sarah

I have given a poor ranking for value for money as I do not believe anyone should have their carefully accumulated life savings eaten up in end of life care. Bring on legalised assisted dying! I do not intend to end my life in such a home, however good the care!

Joan has settled well into Weald Heights. The staff (nursing, care assistance, catering and administration staff have been really kind and supportive of Joan. We live in a different country so every month my husband gets an update regarding Joan. All the staff are very pleasant and caring and go the extra mile.

I have been coming here since August 2022 when we brought my aunt into the Weald Heights Care Home. I have found the care and friendliness of the staff and management excellent. They have been very good. I have received updates monthly, and if there are any worries or things that need to be done, I have been emailed so I can reply as I live overseas. Many thanks.

My mother has been a resident at Weald Heights for nearly six years. Over time, her needs have changed, but have always been met by the wonderful care staff. It is a pleasure to visit and see how the home works to care so well for the residents, and to be greeted by familiar faces. I am very grateful that my mother has a home at Weald Heights.

We were offered a placement for our stepdad/grandfather at Kippingtons and it has not disappointed. He is very settled. The staff are so kind and friendly and nothing seems too difficult to sort out. He has all his needs met. They even accommodated one of his likes in more ways than one. True acceptance. The care the residents receive is very noticeable. Everyone seems happy. There is so much accommodation for the family and friends of the residents too.

The staff are fantastic. My mum has settled in so well and everyone has been so kind. I am so pleased that there are numerous activities for the residents and they are encouraged to participate rather than being left to sit inactive. The family quiz evenings are great fun and it is lovely to be invited to join in. Special mention to Jaime in the main office at Invicta Court and Jenny, Angela and Phoebe who are on the William Hazlitt Floor

My mother came to the home as she could no longer look after herself. Having always said she would hate to go into a home we were a bit concerned. The staff welcomed her and all of them have made her feel very comfortable, like a home from home. We are very happy with the home and all the kind caring staff that work there.

My father has been in Weald Heights Care Home for two years now and really couldn't be happier with the all-around care that he receives. The staff in particular are extremely attentive and patient and staff turnover seems to be almost non-existent which is usually a sign of a well run institution.

Wonderful, caring and kind people - I couldn't have wished for a better environment for my Dad's elder years. It's expensive but so worth it. We tried looking after him at his own home for a while, but moving him here was the best decision we could have made.

The receptionists are always kind, helpful and welcoming and the management and office staff have always been helpful and responsive. Weald Heights is first class.

From the moment we first toured Weald Heights, we were impressed, and our experience since then has only strengthened that view. I would highly recommend Weald Heights to anyone looking for a caring, supportive, and professional environment for someone they care about.

I am completely impressed with the quality of care and the amount of care given. Every aspect of the home is superior and I would not consider having my husband in another facility. The food is delicious with meaningful choices. The garden is inviting with beautiful and seasonal plantings.

We would like to express our heartfelt thanks to all the staff on Seashell and Pebble. The care our mother received throughout her time at Harrier Lodge was truly exemplary, and her recent passing was made more bearable by the kindness, compassion, and professionalism shown by all the wonderful carers.

Our family are deeply grateful for everything you did for her and for us.

He is now animated and engaging with staff and residents.