1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Care UK
  4. Locations Owned by Care UK in Gloucestershire

Care Homes Owned by Care UK in Gloucestershire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Gloucestershire

Only the locations & reviews in Gloucestershire for Care UK are showing below.

View the details of all 171 locations (with 13285 reviews) owned by Care UK

Care UK Locations in Gloucestershire (2)

 
Map View
Sort By
2 Care Homes owned by Care UK in Gloucestershire
Sandfields

St Georges Road, Cheltenham GL50 3EL 

9.8 145 reviews
"Thank you to the whole team at Sandfields for providing excellent care during my mum's respite stay. She has been safe, happy and healthy…"   Read all 145 reviews
Location Type Care Home

Located in Cheltenham, Sandfields is a purpose-built care home providing quality residential, respite, nursing and dementia care. Built over three floors, Sandfields is the epitome of comfortable living. The floors are divided into two suites, each… Read more about Sandfields

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 90 Rooms from £1,824 / week
Scarlet House

123 Westward Road, Ebley, Stroud GL5 4SP 

9.7 154 reviews
"Our Dad was at Scarlet House for around 8 months before his recent passing. From the start, the staff were unfailingly patient and kind,…"   Read all 154 reviews
Location Type Care Home

Scarlet House is an ultra-modern care home providing round the clock residential, nursing and dementia care, on a respite or permanent basis. Situated in the heart of Stroud, the care home provides the ultimate in comfort and luxury, with excellent… Read more about Scarlet House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 86 Rooms from £1,627 / week

Care UK Reviews in Gloucestershire (299)

9.7
Care UK has a Group Review Score of 9.7 (9.740) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

Overall Experience

  • 16
  • 2
  • 0
  • 0
  • 2

Date Published

299
12
41
99
200
Review of

Sandfields

from Rachel W (Daughter of Resident) published on 5 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the whole team at Sandfields for providing excellent care during my mum's respite stay. She has been safe, happy and healthy during her time with you.
On her return home, she had nothing but the highest praise for the meals, company and kindness of all the Sandfields staff without exception.
She was also able to maintain her independence whilst she was with you, using the garden and cafe when she chose to.
We look forward to keeping in touch with you in the future.

Reply from Virginia Peachey, Reviews Team at Sandfields

Thank you very much for the review you have sent. We are delighted to read your positive comments and hear that your mum had a good experience with us. We will definitely be keeping in touch in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sandfields

from Cheryl P (Daughter of Resident) published on 28 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional Care and Compassion.
Our family is incredibly grateful for the outstanding care our mother received during her final week at Sandfields Care Home.
From the moment she arrived, the team showed genuine warmth, professionalism and respect; not only to our mother, but to us as a family. It
made an extremely difficult time more bearable, knowing she was in such capable and compassionate hands.
One member of staff, in particular, stood out - our mother's primary nurse. Her empathy, gentleness and constant support were far beyond anything we could have hoped for. She treated our mother with true dignity and provided comfort and reassurance to our entire family. Her approach clearly inspired those around her, as the same level of care was evident across the team.
We also want to acknowledge a senior team member whose thoughtful words during a particularly challenging moment brought great peace of mind.
We will always be thankful for the kindness we received.

Reply from Virginia Peachey, Reviews Team at Sandfields

Thank you for your wonderful feedback on behalf of you and your family at such a difficult time. We appreciate your heartfelt words regarding our team here at Sandfields. We will certainly be passing along your feedback to all those involved.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from J V (Resident) published on 26 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful in every way!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from D M (Resident) published on 7 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care.
Fantastic place.
Fantastic people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sandfields

from Angela A (Friend of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had been visiting a former client of mine whom I attended in support in the community they moved into Sandfields where I would still come in and visit and found all staff very welcoming and friendly and also very caring meeting individuals care needs the home is also very clean no stale odours always
fresh moving on another one of my clients needed to move into a home and felt confident in recommending Sandfields that the family as well as my client would be happy to live here so they moved in and every time I visit they tell me they are happy and the food is good and again all staff are friendly and helpful and they love their room which is equipped well and was able to bring a few items from home laundry wise items do get lost but asked if I could look in lost property and items found today I've noticed the activities are well planned for everyone to attend and understand the mini bus is up and running for small trips happy residents happy families would continue to recommend

Reply from Virginia Peachey, Reviews Team at Sandfields

Thank you so much for taking the time to leave a review for Sandfields and also for your very kind comments, they are much appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from R J (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad was at Scarlet House for around 8 months before his recent passing. From the start, the staff were unfailingly patient and kind, and dealt with his dementia expertly. His passing was so gentle and dignified and we will be forever grateful to them. Lovely people!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from Claire J (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Scarlet House in August last year, and died this weekend. For the entire time he lived there, he was treated with the most incredible compassion and care by every member of staff. He had dementia so couldn't remember very much, but he always remembered how nice the food is and how
lovely the staff are! Through this last week when he entered his final days, I have been overwhelmed by the dignity that he has been treated with. He has had the most dignified death I could possibly have imagined or wished for. My family are so grateful that we found Scarlet House. It has exceeded all my expectations of residential care. Thank you everyone!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sandfields

from Carol A (Niece of Resident) published on 1 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I began my search for a Care Home for my aunt, I really didn't know where to begin as I lived a long way from Cheltenham and did not know the area. A friend of my aunt had recommended Sandfields so I began my search there. I didn't need to look any further. I was shown around by a very professional
lady who explained everything during my tour of the Home.
Having decided on the Home, a couple of staff visited my aunt with a brochure before she moved there to explain everything and reassure her. The transition went very smoothly and my aunt was extremely happy there for the final 2 years of her life.
The care she received was superb and the staff often went above and beyond. Unfortunately she was bed-bound for most of her stay so could not take full advantage of the activities, visits and outings that the home offered. The food was always amazing.
The quality of the food was excellent and the staff would often prepare special meals for her as she struggled to eat some food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from B F (Grandson of Resident) published on 1 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad came to Scarlet House at the beginning of the month and he loves it! And on my last visit, he was having a cuppa with the manageress. Would recommend 100% Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Sandfields

from W H (Niece of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

I have become extremely concerned about the lack of staff, non-existing activities (especially at Weekends) and lack of communication. I have reported this to management but have received no response. There appears to be great unhappiness in all care sectors and with the high fees charged and increase
in April, the issue is unacceptable.

Reply from Samantha Debenham, Reviews Team at Sandfields

Thank you for reaching out to express your concerns. I am genuinely sorry to hear about your dissatisfaction regarding staffing levels, activities, and communication at Sandfields. We understand how important these aspects are for resident wellbeing, and I deeply regret that we have not met your expectations. Please know that your feedback is extremely valuable to us. I am particularly concerned to hear that you feel there has been a lack of responsiveness from the management team regarding your concerns. I understand that you have already liaised with both the Deputy Home Manager and the Home Manager separately regarding these concerns. I would appreciate the opportunity to discuss your concerns in more detail so that we can address these matters promptly. If you feel comfortable, we would implore you to contact us via complimentsandcomplaints@careuk.com so we can investigate your concerns in more detail.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from W H (Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing that struck me when I began to live in this home was the friendly nature of all the staff. That has continued throughout my stay. Nothing is too much trouble. From the manager to the latest recruit, their sole aim is to please the client. It was not my choice to be a full-time resident
before, circumstances changed that decision and this was definitely the right one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from J W (Friend of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Scarlet House is a lovely clean care home, bright and airy. The coffee hub is a great asset in getting residents gathering and chatting with visitors. This area nearly always has a great vibe. On the odd occasion it's empty, guess there's been other activities on as there are quite a lot of these. Rooms
are comfortable and adequate Especially with so many places to go. There's a cinema with a bar, quiet rooms, lounges, a garden and clean dining rooms. Overall a great place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from M L (Daughter of Resident) published on 6 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother suddenly lost her sight in June 2024 and was admitted into Scarlet House urgently. Her care has been mostly neglectful until my brother and I contacted the CEO and adult social care having complained to manager, deputy manager and care team, with none or little change. It was only after my
mother fell in her bathroom and broke both hips and was hospitalised that things improved and a safe guarding inspection was carried out. I am much happier with her care now but it has been a long fight to improve it.

Reply from Samantha Debenham, Reviews Team at Scarlet House

Thank you for taking the time to leave feedback for Scarlet House and sharing your experience. I would like to take this opportunity to deeply apologise for the distressing situation you and your mother have gone through. We truly regret that your mother's care did not meet the high standards we strive to provide. We are grateful for you providing feedback and bringing your concerns to our attention. I would like to assure you that all feedback is welcomed, and the Home Manager will always welcome all feedback whether that be positive or constructive. You can alternatively contact the Compliments and Complaints Team on complimentsandcomplaints@careuk.com. We will always be committed to making improvements where required and to prevent such situations in the future. I am pleased to read you are now happier with the care being received for your mother. Thank you once again. Best wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from A D (Daughter of Resident) published on 29 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care, nothing is too much trouble, staff are always friendly and helpful. Would recommend Scarlet House highly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from Heidi O (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Scarlet House for two years. The staff are kind and professional. I can see that they know my dad very well and treat him with love and dignity.
There is a well orgainsed, proactive vibe in all operational areas of the home and staff strive to meet high standards in the running
of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from L M (Niece of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt and uncle entered Scarlet House almost a year ago. During this time they have been well looked after by caring and attentive staff. Every time we entered the premises it is clean as well as their rooms. Well tended and the surroundings very pleasant indeed.
I have every confidence in the safely
at the residents at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from Shaun M (Son of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and attention the team pay to Mum. The home helps keep her independence , which is very important to us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from T C (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm and lovely place for Dad to live in and for us to visit him, all the staff are so very friendly and nothing is too much trouble. They are all so kind and thoughtful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from Kay J (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living in the home since March 2024, she has adapted well and she is content and relaxed. Also she has had less medical problems since she has been at the home. We have had a rough year but the staff have supported us as well as taking good care of our mum. The home was hit with a D&V
virus in November and quickly got their system in place to deal with it and with the nursing and care the residences received prevented a lot of them going to hospital. We have enjoyed the events through the year and feel part of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Scarlet House

from K J (Son of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum seems to have settled into Scarlet House as well as can be expected.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (123)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Care UK in Bath & North East Somerset Care UK in Berkshire Care UK in Bristol Care UK in Buckinghamshire Care UK in Cambridgeshire Care UK in Cheshire Care UK in Cleveland & Teesside Care UK in Dorset Care UK in Durham Care UK in East Riding of Yorkshire Care UK in East Sussex Care UK in Essex Care UK in Gloucestershire Care UK in Greater Manchester Care UK in Hampshire Care UK in Hertfordshire Care UK in Kent Care UK in Leicestershire Care UK in London Care UK in Merseyside Care UK in Norfolk Care UK in North Yorkshire Care UK in Northumberland Care UK in Oxfordshire Care UK in Shropshire Care UK in Somerset Care UK in South Gloucestershire Care UK in Staffordshire Care UK in Suffolk Care UK in Surrey Care UK in Tyne & Wear Care UK in Warwickshire Care UK in West Midlands Care UK in West Sussex Care UK in West Yorkshire Care UK in Wiltshire Care UK in Worcestershire Care UK in Aberdeenshire Care UK in City of Edinburgh Care UK in Falkirk Care UK in Lanarkshire Care UK in Cardiff

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Care UK to verify any information. View our terms and conditions. Care UK has a Platinum Service – more info.