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Care Homes Owned by Care UK in Durham

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Care UK in Durham

Only the locations & reviews in Durham for Care UK are showing below.

View the details of all 182 locations (with 14138 reviews) owned by Care UK

Care UK Locations in Durham (4)

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4 Care Homes owned by Care UK in Durham
Church View

Church Lane, Murton, Seaham SR7 9PG 

9.9 68 reviews
"Well run care home. Management and staff excellent . My husband enjoyed his time and was very well looked after . All of the areas are…"   Read all 68 reviews
Location Type Care Home

Church View will transfer from Care UK Care Services Ltd to to Strong Life Care (Church View) Ltd on Friday 31st October, 2025. This decision has not been made lightly, and Care UK believe that this proposed transfer is a positive step in terms of… Read more about Church View

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • 42 Rooms
  • from £1,051 / week
Kings Court

14 Market Place, Barnard Castle DL12 8ND 

9.8 40 reviews
"Fantastic staff, so friendly and like having family members caring doe our loved one. It's nice to see the home getting updated and…"   Read all 40 reviews
Location Type Care Home

Kings Court care home provides residential and respite care for older people. The team in County Durham takes pride in the high quality care they offer. The lifestyle team organises activities, outings and events tailored to residents' needs and… Read more about Kings Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 37 Rooms
  • from £1,195 / week
Ventress Hall

22/28 Trinity Road, Darlington DL3 7AZ 

9.5 90 reviews
"Our mam needed End of Life care so we contacted Ventress Hall to enquire if they had any beds available. Thankfully they had a lovely room…"   Read all 90 reviews
Location Type Care Home

The team at Ventress Hall offers nursing, residential and dementia care, as well as respite care, designed to ensure that life is engaging and fulfilling for residents. Each bedrooms at Ventress Hall is unique; from high ceilings to direct access… Read more about Ventress Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • 106 Rooms
  • from £1,050 / week
Stanley Park

Wear Road, Stanley DH9 6AH 

9.2 40 reviews
"The manager Andrew is very welcoming the staff are lovely they go above and beyond to help The activities they do with the residents are…"   Read all 40 reviews
Location Type Care Home

Stanley Park is a bright, welcoming home, where the skilled and caring team delivers personalised care with dignity and compassion. This includes short-term and permanent residential, nursing and care for people who are living with dementia. Each… Read more about Stanley Park

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 71 Rooms
  • from £1,295 / week

Care UK Reviews in Durham (238)

9.7

Care UK has a Group Review Score of 9.7 (9.731) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.

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Review of

Stanley Park

from Teresa D (Daughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The chief had rang in the morning sick. The residents had pizzas and chips for lunch. There was general chaos as staff numbers were low. There weren't enough chips for Mam, and her pizza was cold by the time the staff were able to serve her in her room. I felt for the staff who, without a manager or
deputy, had to resolve the situation. They did well and were cheerful about this. However totally unacceptable for staff & residents.
Reply from Samantha Debenham, Reviews Team at Stanley Park

Thank you for taking the time to share your feedback regarding Stanley Park. We are very sorry to hear about the disruption to service during your visit and fully acknowledge that the experience you described was not acceptable.
On that day, the chef called in sick unexpectedly, and unfortunately, both the manager and deputy were also unavailable. This placed additional pressure on the team, and while they remained positive and did their best under challenging circumstances, we understand that delays and meal quality suffered as a result.

I would like to assure you we have now taken several steps to ensure this situation will not happen again. We now have a bank chef in place who is on call and available for any such eventualities, providing immediate cover when needed. In addition, we have sourced a supply of high-quality, pre-prepared meals that staff can use if needed, making our system more robust and responsive moving forward.

It’s also worth noting that, on the day in question, residents were asked and chose the meal option provided, which was pizza and chips. However, we recognise that not everyone received their food in a timely or satisfactory manner, and for that we sincerely apologise.
We appreciate your understanding and your recognition of the staff’s efforts. We remain committed to learning from these situations and ensuring high standards of care and service for all our residents.
Please don’t hesitate to contact us directly if you would like to discuss this further. Best wishes

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Review of

Kings Court

from D L (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mam really enjoyed her stay at The Kings Court, her first few nights were a bit hard but the staff were great with her really made her feel safe and at ease which is what she needed. Would have loved her to carry on staying there as she had made some lovely friends but sadly they had no availability
and we really needed it quite quickly.
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Review of

Kings Court

from A M (Friend of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic staff, so friendly and like having family members caring doe our loved one. It's nice to see the home getting updated and decorated however the lounge area could do with being regularly monitored i.e cleaned and tidied. Also if it is possible to have air fresheners dotted around the home as
some walk areas can be quite pointiont (around the office and near the lift/snug area).
Reply from Samantha Debenham, Reviews Team at Kings Court

Thank you for sharing your thoughts regarding Kings Court. Your kind words regarding our staff are greatly appreciated. Our Housekeeping Team always does their best to maintain cleanliness and comfort in all resident rooms and communal areas. We appreciate your feedback, and the team will always ensure they are cleaning the mentioned areas to a high standard.Please be assured that the Home Manager is happy to listen to any concerns you may have and will work hard to address them efficiently and effectively.Once again, thank you for sharing your feedback regarding Kings Court. Your input is invaluable to us.

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Review of

Stanley Park

from Dawn H (Daughter-in-law of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager Andrew is very welcoming the staff are lovely they go above and beyond to help The activities they do with the residents are amazing they love the singers coming in The home is immaculate rooms are decorated beautifully meals are good I would recommend Stanley park as I am happy that
my mother in law is happy in home gives me peace of mind xx
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Review of

Stanley Park

from Paul H (Son of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the son of a resident that is in Stanley Park. Mams transfer was done quickly. Staff are always polite and friendly. The home is amazing. Always have some entertainment on every week. We have no problems. I would highly recommend Stanley Park to anybody. My mam loves the home.
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Review of

Stanley Park

from C C (Granddaughter of Resident) published on 3 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are amazing there go above and beyond. The help and support is out standing. Very clean and tidy. Always things on for residents to do and join in and enjoy always having a dance. Residents are well looked after and fed
Reply from Hannah Story, Reviews Team at Stanley Park

Hi, thank you very much for taking the time to leave us feedback about your experience.


We’re so pleased to hear you’ve found the home clean, welcoming, and full of activities for residents to enjoy. Our team take great pride in going above and beyond to provide the best care and support, and it’s lovely to know this is reflected in your experience. At Stanley Park, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team

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Review of

Kings Court

from C B (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam went into Kings Court in May 25 initially for three weeks respite before going into hospital for an operation, the care mam ger there was excellent and mam settled straight away, with the staff even moving mam to a bigger room to meet her needs, after the opp it became obvious mam could not go
back to her own home to look after herself, the family didn't hesitate to see if mam could go back to Kings Court, when mam returned the staff made mam so welcome. Again, the day care mam gets there is second to none, and the staff and management there are so patient and understanding of mams needs and on 30th July the put on an amazing afternoon tea for mam's 92nd birthday inviting all her family to attend, there is plenty of activities for those who want to take part, Kings Court is a lovely place where. I would highly recommend to anyone needing 24/7 care.
Reply from Hannah Story, Reviews Team at Kings Court

Hi, thank you very much for taking the time to leave us feedback about your experience.


We’re delighted to hear how well she settled into Kings Court and that the team were able to support her both during respite and on her return after her operation. It’s wonderful to know she feels so well cared for, and we’re glad her 92nd birthday celebration was so special for her and your family. At Kings Court, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.


Many thanks the Care UK team

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Review of

Ventress Hall

from S S (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mam needed End of Life care so we contacted Ventress Hall to enquire if they had any beds available. Thankfully they had a lovely room where mam spent the last two weeks of her life. The nursing care mam received was wonderful & we are very thankful to all the nursing team. All staff from the first
person we had contact with to the last are a credit to Ventress Hall.
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Review of

Stanley Park

from David H (Son of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in this care home for over 8 years and I cannot think of a better place for her to have been looked after.
All the staff both past and present showed true professionalism irrespective of their tasks.
I always found the carehome to be very welcoming on all of my visits.
Reply from Holly Cole, Reviews Team at Stanley Park

Hi David, thank you very much for taking the time to leave us feedback about your experience.
At Stanley Park Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team

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Review of

Kings Court

from Joyce M (Sister of Resident) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I had been concerned about our brother's mental health when, twice in one week, he got lost so we knew we had to take action in finding him a place where he'd be safe and given the proper care which we were unable to offer.
After two recommendations from friends we got in touch and
were immediately welcomed. I was impressed with the decor and high level of cleanliness but also, during a meeting with the manageress, I was asked many relevant questions that showed the care he got would be very much personalised.


Walking around the home I noticed that not only the residents had a general air of being happy and content .. the staff were also smiling as they worked. We are simply delighted our brother is being cared for so very well and even more delighted the level of care is outstanding. And the food ... out of this world! We are able to visit any time we like and have told our brother it's so nice he might just find us living there too. Five Stars plus!

Reply from Hannah Story, Reviews Team at Kings Court

Hi Joyce, thank you very much for taking the time to leave us feedback about your experience.We're truly touched to hear how welcome you felt from the very beginning. It's wonderful to know that both the team and surroundings made such a positive impression, and we're thrilled your experience with us has brought your family peace of mind. At Kings Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.Many thanks the Care UK team

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Review of

Kings Court

from Y T (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The 3wks that my mam has been in for respite in Kings Court most of the time mam has been happy and the staff gave been good with her. Like everyone mam has good days and bad but the staff have tried to encourage her 2 join invite the activities she can do and also for going down to the restaurant.
Mam does sometimes likes to spend time on her own and if this what she wants at time the staff are ok with that. While we have visited her we have been made welcomed and offered tea,coffee etc with mam.
After mams operation mam might have to go into a home and if possible we would like her to go back in there.
Reply from Holly Cole, Reviews Team at Kings Court

Hi, thank you for taking the time to leave us feedback about your experience.


At Kings Court Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care.


Thank you for your time, and kind words.


Many thanks the Care UK team

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Review of

Church View

from L N (Daughter of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been in Church View for 10 months now. Her care has been outstanding in all aspects. The staff also provide the family with care and compassion which is much appreciated. I used to work as a community nurse, for people with dementia and this is one of the nicest care homes I have been in.
Reply from Hannah Story, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. We're delighted to hear that your mam is receiving outstanding care at Church View and that you and your family feel supported too. Coming from someone with experience in dementia care, your feedback means a great deal to us. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review of

Church View

from J D (Wife of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well run care home. Management and staff excellent . My husband enjoyed his time and was very well looked after . All of the areas are spotless and welcoming. Food appeared well presented and activities were well executed
Reply from Hannah Story, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. We're so pleased to hear that your husband enjoyed his time with us and felt well looked after. It's lovely to know you found the home spotless and welcoming. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review of

Church View

from A M (Husband of Resident) assisted by family/friend published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, staff very helpful.
Reply from Hannah Story, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks the Care UK team

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Review of

Kings Court

from Jilly S (Daughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A year ago I would have said that you couldn't improve on perfection. But fast forward 12 months and it has been wonderful to see how new management haven't let the grass grow under their feet and have constantly strived to find new ways of making KC a thriving hub of activity that includes and involves
everyone from residents to staff to family and community.
The Men's Den is a fantastic initiative for example. Also the new in home shop which is such a lovely thought to enable residents to feel able to buy things without going into town.
With the home at near full occupancy at the moment there is a lively buzz to the lounge area and the - sometimes maligned in other homes- set up of the circle of chairs works wonderfully with residents and famijy far more able and willing to socialise and see each other.
2 years into MILs residency and we still have that wonderful feeling of knowing everything is under control, she is safe, cared for and happy.
We couldn't ask for more.
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Review of

Church View

from M K (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a daughter, I found it very difficult to place Mam into a care home but as her condition deteriorated, Mam needed 24hr care. All staff welcomed Mam with kindness and compassion, which has continued to this present day. If I have any concerns or worries, they are dealt with immediately. This is very
reassuring. She is cared for with compassion and empathy at all times. All members of staff feel like an extended family to us. Church View is a well run care home by an efficient management team. Thanks to all of you.
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Review of

Church View

from T M (Friend of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff always helpful, home very clean and inviting, nothing is ever a problem, my friend was always happy and spoke highly of the staff.
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Review of

Church View

from John R (Husband of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The great aspect of home is the staff who are forever friendly, approachable, and the duties are carried out efficiently with empathy and alacrity.
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Review of

Church View

from A D (Husband of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with my wife's treatment and how well she is looked after.
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Review of

Church View

from Alison B (Daughter-in-law of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In appearance, Church View almost resembles a Travel Lodge style. It has well appointed rooms, is clean and tidy, with a mature garden area and plenty of space to park. The staff are very friendly and each resident receives a high level of care. Residents are listened to and treated with respect at
all times. There are always fun things to do. As well as holding fund raising fetes, there are many activities for the residents and their families, if they wish, to participate in. If crafts are your thing, or you like a bit of gardening, you can join in whenever you like. If you need a bit of exercise, then the armchair workouts to music are fun. Or if you want to do something less energetic, maybe bingo or fun quizzes are right up your street. If you just want to relax, you're welcome to rest in your room or sit in the spacious lounge. There is a variety of good quality food on offer too.
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Awards / Recognitions (132)

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