Care Home Owned by Care UK in Merseyside
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Merseyside for Care UK are showing below.
View the details of all 173 locations (with 13574 reviews) owned by Care UK
Care UK Locations in Merseyside (1)
Paisley Court
8.1
18 reviews
38 Gemini Drive, Dovecot, Liverpool L14 9LT
"I cannot praise the staff enough for the care they gave my wife for the 17 months she was on Jubilee Ward before she sadly passed away on…" Read all 18 reviews
Location Type Care Home
At Paisley Court Liverpudlians can find a 60-bed en suite care facilities that looks to offer exceptional care to dementia sufferers, supporting modern independent living techniques and looking to provide as much healthcare versatility as possible. Other… Read more about Paisley Court
- Care Provided
- Long Term/Permanent
- Older Person Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Acquired Brain Injury
- 60 Rooms from £1,510 / week
Care UK Reviews in Merseyside (18)
9.7
Care UK has a Group Review Score of 9.7 (9.742) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care UK must have a Review Score.
Review of
Paisley Court
from Ronnie C (Husband of Resident) published on 15 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot praise the staff enough for the care they gave my wife for the 17 months she was on Jubilee Ward before she sadly passed away on the 10th of July 2024, I would also like to thank the team leader at the time for all the help she gave me and my wife and all who made my wife's stay as comfortable
as possible, thanks to you all.
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Review of
Paisley Court
from Elizabeth M (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Lovely home, the staff are lovely. Safer environment for residents. Always keep me up to date on Dad's progress and health.
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Review of
Paisley Court
from Sue B (Daughter of Resident) published on 10 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad was in the home for four years and he received the very best of care from all the staff. They always went above and beyond for him, their kindness was always there and their compassion also. I could not fault them on anything, they were always there for our family's needs too. Thank you for everything
you did for him and us.
Reply from Caprice Geisha, Reviews Team at Paisley Court
Hi Sue, thank you very much for taking the time to leave us feedback about your experience. At Paisley Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review of
Paisley Court
from Mark W (Son of Resident) published on 4 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been visiting my dad for 3 and a half years at Paisley Court, the staff have been so helpful towards my family, he’s in the best place and couldn’t wish for a better place for him to be, I really get on well with management and staff.
Reply from Martha Piper, Reviews Team at Paisley Court
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Paisley Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team
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Review of
Paisley Court
from S S (Wife of Resident) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's a bit difficult to give a true review because of the pandemic as my husband only arrived at Paisley Court in February 2020. Then visiting stopped in March. From what I have been able to see, he has been looked after very well but it has been really hard not being able to see him until recently
as an essential carer, which I have been thankful for.
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Review of
Paisley Court
from Linda V (Wife of Resident) published on 9 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone has been very kind and very supportive. My husband is well looked after. The staff have all got a sense of humour. By staff I mean everyone. No complaints whatsoever.
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Review of
Paisley Court
from L B (Wife of Resident) published on 7 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Paisley Court is excellent, all staff and management go out of their way to help residents and their families. They give excellent care.
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Review of
Paisley Court
from P L (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am not concerned or worried about my relative. He is so very well looked after by all the staff. They are very professional and it's obvious that they are genuine carers.
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Review of
Paisley Court
from S J (Wife of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very caring and friendly. They have kept me up to date with everything going on during the pandemic. I have no problems with leaving him with the staff whom he loves and he is very well cared for.
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Review of
Paisley Court
from Tina R (Daughter of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Limited experience due to lockdown but very positive so far!
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Review of
Paisley Court
from C W (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my mum has received since joining Paisley Court is amazing. We have never seen mum smile this much in six months since her diagnosis with dementia. The support she is given and interaction is really unbelievably amazing. The staff are all so lovely. She was given an amazing welcome from the
minute she walked through the door.
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Review of
Paisley Court
from Sandy C (Wife of Resident) published on 9 November 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to say a big thank you to all staff at Paisley Court. My husband has been a resident for 12 months now and the care he's received is excellent. When he arrived from hospital he couldn't sit up, he couldn't walk and weighed about ten stone. With the care he received from his one to one helped
him gain his confidence and he put on weight.
All staff including the manager, cleaners, catering staff, office staff and also the maintenance men, have a good relationship with the residents, and also the relatives. It is like a home from home. You can add what you like in their rooms, including a tv, a small fridge, and your own curtains, photos on the wall etc. My husband was so poorly when he arrived and you wouldn't recognise him today.
The home is cleaned constantly and does not have a smell associated with care homes, I can't thank them enough.
The manager is trying her best to accomadate relatives with visits from the relatives, but she has to follow the guidance.
All staff including the manager, cleaners, catering staff, office staff and also the maintenance men, have a good relationship with the residents, and also the relatives. It is like a home from home. You can add what you like in their rooms, including a tv, a small fridge, and your own curtains, photos on the wall etc. My husband was so poorly when he arrived and you wouldn't recognise him today.
The home is cleaned constantly and does not have a smell associated with care homes, I can't thank them enough.
The manager is trying her best to accomadate relatives with visits from the relatives, but she has to follow the guidance.
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Review of
Paisley Court
from B W (Wife of Resident) published on 2 December 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find Paisley Court welcoming. The staff are very caring and supportive and I can't thank them enough.
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Review of
Paisley Court
from Pamela M (Wife of Resident) published on 24 April 2018 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been in Paisley Court for nearly two years now. He is well looked after, his comfort and dignity, as well as safety, are important to me and I cannot praise all the staff highly enough. I am kept informed of every detail however small regarding his care and routine.
Well done.
Well done.
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Review of
Paisley Court
from Ruth M (Daughter of Resident) published on 15 September 2016 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A home from home.
A bright friendly atmosphere.
Friendly and caring staff.
Peace of mind leaving our family member at Paisley Court.
It's good that he is never left alone.
Treated with respect.
Food and drink always available.
Regular day trips out.
A bright friendly atmosphere.
Friendly and caring staff.
Peace of mind leaving our family member at Paisley Court.
It's good that he is never left alone.
Treated with respect.
Food and drink always available.
Regular day trips out.
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Review of
Paisley Court
from J B C (Husband of Resident) published on 19 April 2016 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
At the onset of her vascular dementia after she was sectioned and spent some time in a local psychiatric hospital my wife was transferred to Paisley Court. To begin with I had misgivings about what to expect. We were greeted by the manager, who was kindness itself. She introduced us to the senior nurse
and two carers who took charge of my wife and treated like a friend. To begin with she was treated on a one-to-one basis until she settled in. Since then, the atmosphere in the home has been marvellous and I couldn't find any fault with treatment, care or friendly attitude of the entire staff both to my wife and myself. In Paisley Court you have created a truly friendly and caring home.
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Review of
Paisley Court
from Val M (Wife of Resident) published on 25 February 2016 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care provided to my husband is second to none. All staff from the management to kitchen staff do their utmost to accommodate my husbands needs. He always looks well groomed, which is attributed to the caring staff at Paisley Court.
Because my husband was in a different care home previously. I am
Because my husband was in a different care home previously. I am
in a position to compare the two, I can honestly say, I can arrive home each day after visiting with peace of mind knowing he is well looked after. Thank you Paisley Court.
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Review of
Paisley Court
from R G (Husband of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are wonderful and so consistent in their care of my wife and i'm delighted with the new manager. She has improved the running of the home so much its a pleasure to visit.
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Awards / Recognitions (129)
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