Care UK in West Sussex | 6 Care Homes

Review of
Ayton House
from Sheila S (Respite Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

I have never been treated with such care and friendliness. I loved being there from the moment I arrived until I left. I'm happy to go back any time and will certainly do so for some of the activities. Everyone was marvellous. I was a bit nervous about having to go there permanently, but now I'm looking

forward to it.

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Review of
Ayton House
from Pauline S (Partner of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My partner moved into this fantastic care home a month ago. The family and I couldn't be more delighted with the care he is receiving. It is so beautifully appointed that you could truly believe you are in a five star hotel. The staff are wonderful, so friendly and helpful, and nothing is too much trouble

for them. The food is first class and there are activities every day to keep the residents occupied. One couldn't ask for anything more.

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Review of
Ayton House
from Nick T (Son of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

My father was in Ayton House for a period of 4 weeks to recover after a long hospital stay. He really enjoyed his stay and rest at Ayton House. He got to know many new people and the staff who looked after him well. Everyone was so kind and friendly and took the time to check on him and cater for his

needs. It was so nice being in a place where people said hello and checked on him, even if they were not directly caring for him; they took the time to greet him in the corridors and communal areas. He joined in some of the social activities and spent time in the lounges and café area. One highlight was the ability to watch some films in the cinema room in their pub! The whole facility is very new, modern and tastefully decorated, certainly comfortable to stay in. We would highly recommend Ayton House for short and long-term stays. Thanks to the entire team!

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Review of
Martlet Manor
from Emma S (Daughter of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

We found MM after my mum had a terrible fall and had to have a long stay in hospital which resulted in her not being able to stay at home.It was a traumatic time for us but the team at MM were a huge support to us all constantly.I can't explain how amazing everyone was, we became so close with them

and mum in a short time. They kept in touch constantly with any issues with mum,we visited every day and many times I just cried and they sat and talked to me.The food and the cleanliness were first class and the laundry worked well.There was a cafe downstairs when we needed a break, everything was thought of, it is quite a new building so nothing looked tired, it was decorated beautifully. My mum passed away there in May after 7 months she was 96.The team at MM were outstanding in every area, they had unending empathy under very difficult circumstances.Being in mums room quietly with her towards the end knowing they were outside the door to for support meant everything and always will.

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Review of
Skylark House
from D L (Partner of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

Gillian arrived at Skylark 24th April 2025 went into room with garden views and door access to garden, the staff were exemplary. Everything was done for her comfort and well being. She was included in all activities and sang to the songs. Sadly in August with no appetite and very low liquid intake it

took its toll until on 30th August at 1143 she took her last breath with me holding her hand.

Reply from Beverly Jordan, Reviews Team at Skylark House

Dear D L, Thank you for your review, it was a pleasure to care for Gillian and we will miss your visits.

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Review of
Chichester Grange
from Susan R (Sister of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

We are thrilled with the care and kindness shown to our sister who has been a resident for 3 months. The staff really care, and take time to get to know residents, deploying their considerable skills and knowledge with, in our case, dementia.
Chichester Grange is beautifully kept, the grounds make

for wonderful garden walks in the fresh air, the cafe, for tea and cakes where residents and staff enjoy time together. It is all spotlessly clean with laundry delivered back to rooms, folded or hung ready for another day. Almost 2 activities, something for everyone, each day and films in the cinema. Our sister has settled really well after being on her own for 30 years. She would never eat at home, being too unsettled, but now loves the food offered and enjoys eating with others.
Our sister is loved, cared for, is safe and has never looked so well, free from the worries that beset her, on a daily basis, living on her own at home. We can't everyone at Chichester Grange enough.

Reply from Samantha Chandler, Reviews Team at Chichester Grange

Thank you so much for your wonderful review.
We're truly touched by your kind words and so happy to hear how well your sister is doing at Chichester Grange. It's lovely to know she's enjoying the…read more

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Review of
Ayton House
from C M (Respite Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

I recently booked 2 weeks respite package at Ayton House and went there following surgery. I was immediately impressed by the level of care that was offered. My carers were attentive, kind and professional. Never once did I see a miserable face on them or hear a disparaging word. My room was spotlessly

clean, adequately furnished with a comfortable bed and an ensuite wet room. There was a private patio, where I could sit in the sun. Added bonuses were the balanced menu offering the choice of tasty, freshly cooked meals and a prompt and efficient laundry service. Activities were on offer, including trips in the minibus. Would I return? The answer is a resounding YES.

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Review of
Martlet Manor
from Geoffrey A (Son of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother stayed ar Martlet Manor for two weeks respite care. All the staff who cared for her are excellent in every respect - kind, considerate, attentive and professional. Her room was spacious and well furnished with a fully equipped en-suite toilet and shower. I knew that my mother was in safe,

well-caring hands.

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Review of
Martlet Manor
from Edith C (Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

Lovely home with caring and very friendly staff. Meals good and rooms so clean and good size. Been treated with dignity and care.

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Review of
Darlington Court
from J F (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

I cannot rate the care for my father enough as it has been amazing. A big thank to all the staff who have gone above and beyond for Dad. They also make the family feel so welcome and part of their extended family. We have been kept well informed of how Dad is doing and also supported us through the

tricky times. I can't thank them enough, it's not an easy job but they make it look effortless with their level of care and attention. Thank you.

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Review of
Ayton House
from Jaqueline F (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

We moved the mother to Ayton House at the beginning of June 2025. She suffers from dementia, and we were worried she would not settle in this new home, but we have been so pleased that she has not mentioned her previous home at all. The staff and care she receives are marvelous, she seems to love them

all, especially the cuddles they give her. It's a very happy family atmosphere.

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Review of
Darlington Court
from P W (Wife of Resident) published on 9 September 2025 Submitted via Website • Report

Overall Experience

It took my husband a good week to settle in but the carers were friendly and compassionate from day one. When I phoned (which was often) I was always given a truthful and comprehensive rundown of how he had been each day. This was the first time my husband or I had experienced him being away from me

so it took me a while to stop worrying about him but I was always reassured to just trust in the system and be assured that he was fine, and he was ! I would definitely use Darlington court again.

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Review of
Darlington Court
from Jan N (Friend of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

A dear friend was admitted to Darlington Court, as he felt he could no longer cope at home after a couple of falls, & as his wife spent her last few months there after having a stroke it was his wish to spend his last days there too,
He found the care & attention his wife received would be the same

for him. We as friends visited him regularly & found he could not have been in a better place, the staff went out of their way to attend to his every need whether it be medical, or a friendly chat about his travels,
he was very fortunate not to suffer mentally & could hold a fascinating conversation of interest to many, sadly he grew very tired & was ready to join his wife.
The staff made his last days as comfortable as possible & we were kept informed regularly on his state of health & were able to sit with him almost to the very end. So we would like to thank all of Darlington Court for everything they did for them.

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Review of
Chichester Grange
from Chiew L (Friend of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff has good soft skills dealing with customers ie holding the hands of customers and giving them assuring looks and making them feel at home. The staff also take initiatives to wheel bed ridden customers into dining lounges for social interactions.

Reply from Samantha Chandler, Reviews Team at Chichester Grange

We really appreciate you highlighting the way our team interacts with our residents. It's important to us that everyone feels comfortable and supported, and we're glad to hear that came through in…read more

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Review of
Darlington Court
from Mark F (Nephew of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

I can honestly say that the care and compassion shown by all the staff at Darlington Court was brilliant from the moment my aunt moved in during May 2025. The ease of registration and getting her settled in was painless and they were excellent at communicating with me on her activities and well being.

They

treated her with great dignity and care.

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Review of
Ayton House
from Jennifer V (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report

Overall Experience

My Mum has been resident at Ayton House since January. She has settled very well and has made some friends. The home is tastefully decorated in soft relaxing colours and is spotlessly clean. Her room is spacious and light, well furnished for her needs with a good en-suite. She has her own rocking

chair and other familiar items from home. Each floor is very homely with a separate lounge and a dining room laid ready for each meal, and there is a coffee lounge behind reception for residents and guests. The food served is excellent and residents have a good choice. Activities are arranged most days, and residents are encouraged but not forced to participate. Regular outings by mini bus are also a feature. Staff are friendly, proactive, cheerful and very professional, treating both residents and visitors with kindness and respect. Nothing is too much trouble, and the level of care provided is superb. I have no concerns leaving my lovely Mum in their kind and very capable hands.

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Review of
Ayton House
from Paul C (Son of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

Mum has dementia so caring for her can be challenging. She doesn't remember things so this review is from our perspective. She came to Ayton House in June having fallen at her previous care home and broken her hip. Unfortunately they didn't have a suitable room so we were glad to find Ayton House.

The home itself is lovely, stylish and modern with excellent facilities. Her room is spacious and comfortable with a full en suite and a terrace. The garden is lovely. From our perspective the staff are friendly, caring and above all patient. Having cared for mum ourselves, we know it isn't always easy so we could not ask for more. Mum is kept fully occupied with varied activities and has company whenever she wants it, she was lonely, unhappy and isolated at home and found it difficult to cope although she doesn't always remember that. The food appears to be good and she eats well. She seems happy in the moment and mixes well. We hope she will eventually completely settle.

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Review of
Darlington Court
from Alison P (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Darlington Court since March 2023. We are extremely happy with the care she receives, all of the staff are friendly, patient & caring to mum & to us. All of mums needs are met and more. The lifestyle team make the home a happy & fun place to be, always lots going on and

the house keeping team keep everywhere lovely & clean. The food is good too! It's a huge relief to know mum is being so well cared for and I would highly recommend this lovely home.

Reply from Diane Tapp, Reviews Team at Darlington Court

Hi Alison P (daughter Of Resident) thank you very much for taking the time to leave Darlington such a lovely review. Its an absolute pleasure looking after your mum, I will pass your kind comments on…read more

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Review of
Darlington Court
from Ann F (Wife of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

I have to say that it was with great reluctance that I agreed to my husband becoming a resident of Darlington Court back in July 2024. We had managed at home but after continuous falls and stays in hospital I realised that my husband needed 24 hour nursing care to help with his advanced dementia and

progressing prostate cancer.
Darlington Court became home - not just for my husband but for me too. I was able to visit every day (at any time) and made to feel part of the family. Both of us were always treated with love and respect.
There is a special aura as soon as you walk through the front door of Darlington Court, of helpfulness, love and compassion. All the staff - even the 'backroom staff' - maintenance man, the chef and cleaners take a genuine interest in the residents. Sadly my husband passed away in June and my 'Darlington family' have dealt with everything in a professional and loving manner. And I am grateful that they continue to keep a watchful eye on me.

Reply from Diane Tapp, Reviews Team at Darlington Court

Hi Ann F (wife Of Resident) thank you very much for taking the time to leave us such lovely feedback. We aim as much as possible to create a home from home here at Darlington Court, I am glad this…read more

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Review of
Martlet Manor
from L B (Resident) assisted by family/friend published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

I had fractured my ankle and was in rehab in the hospital. I was receiving physio, but only 3 times per week and only for 10 minutes per session. My fitness was not impressive and was unlikely to improve anytime soon. My husband approached Martlet Manor, and they agreed I could move there and receive

intensive physiotherapy. Within 2 weeks, I was fit enough to return home. I would like to thank all at Martlet Manor and especially the physio.

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Care Homes Owned by Care UK in West Sussex

Care UK Locations in West Sussex (6)

Care UK Reviews in West Sussex (434)

Ayton House

Ayton House

Ayton House

Martlet Manor

Skylark House

Chichester Grange

Ayton House

Martlet Manor

Martlet Manor

Darlington Court

Ayton House

Darlington Court

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Chichester Grange

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