Care UK in West Sussex | 6 Care Homes

Review of
Darlington Court
from Alison P (Daughter of Resident) published on 13 August 2025

Submitted via Website • Report

Overall Experience

My mum has been a resident at Darlington Court since March 2023. We are extremely happy with the care she receives, all of the staff are friendly, patient & caring to mum & to us. All of mums needs are met and more. The lifestyle team make the home a happy & fun place to be, always lots going on and

the house keeping team keep everywhere lovely & clean. The food is good too! It's a huge relief to know mum is being so well cared for and I would highly recommend this lovely home.

Reply from Diane Tapp, Reviews Team at Darlington Court

Hi Alison P (daughter Of Resident) thank you very much for taking the time to leave Darlington such a lovely review. Its an absolute pleasure looking after your mum, I will pass your kind comments on to the team

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Review of
Darlington Court
from Ann F (Wife of Resident) published on 13 August 2025

Submitted via Website • Report

Overall Experience

I have to say that it was with great reluctance that I agreed to my husband becoming a resident of Darlington Court back in July 2024. We had managed at home but after continuous falls and stays in hospital I realised that my husband needed 24 hour nursing care to help with his advanced dementia and

progressing prostate cancer.
Darlington Court became home - not just for my husband but for me too. I was able to visit every day (at any time) and made to feel part of the family. Both of us were always treated with love and respect.
There is a special aura as soon as you walk through the front door of Darlington Court, of helpfulness, love and compassion. All the staff - even the 'backroom staff' - maintenance man, the chef and cleaners take a genuine interest in the residents. Sadly my husband passed away in June and my 'Darlington family' have dealt with everything in a professional and loving manner. And I am grateful that they continue to keep a watchful eye on me.

Reply from Diane Tapp, Reviews Team at Darlington Court

Hi Ann F (wife Of Resident) thank you very much for taking the time to leave us such lovely feedback. We aim as much as possible to create a home from home here at Darlington Court, I am glad this was your experience, I will pass your very kind words on to the team

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Review of
Martlet Manor
from L B (Resident) assisted by family/friend published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience

I had fractured my ankle and was in rehab in the hospital. I was receiving physio, but only 3 times per week and only for 10 minutes per session. My fitness was not impressive and was unlikely to improve anytime soon. My husband approached Martlet Manor, and they agreed I could move there and receive

intensive physiotherapy. Within 2 weeks, I was fit enough to return home. I would like to thank all at Martlet Manor and especially the physio.

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Review of
Ayton House
from L S (Wife of Resident) published on 30 July 2025

Submitted via Website • Report

Overall Experience

My husband has stayed here for 2 respite periods and we can't fault the home from arrival to leaving.
All the staff are lovely and can't do enough for him. The food is excellent. The rooms are 5 star.
There is always something going on to entertain the residents.
I always feel reassured when I

leave him there that he is going to be safe and well looked after.

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Review of
Darlington Court
from P B (Son of Resident) published on 17 July 2025

Submitted via Website • Report

Overall Experience

Both my parents have been residents at Darlington Court since April 2025. We have found all the staff and management to be very helpful, kind and caring and always seem to be in great spirits even though it is obviously an extremely demanding task. My mother has dementia and has responded exceptionally

well to, and joins in most of, the many daily activities on offer. It is of great comfort to my father and the rest of the family to see how involved and active she despite her deteriorating condition. They have both said the food is good and staff are flexible in meeting any specific requirements they may request from time to time. My dad struggles to eat full meals but enjoys the occasional chocolate eclair! Darlington Court has been a great choice for them when they were no longer able to cope at home.

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Review of
Chichester Grange
from L R (Sister of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

My sister has been in the Care home a few months now. She is a little forgetful, but otherwise likes to be active. She is full of praise for the staff, the food and general care, but she is restless and feels somewhat regimented: television, sitting about , and singalongs are not really her cup of tea.

Having been in a residential apartment before coming to you, she enjoyed taking a taxi into the city, where she would visit the cathedral and listen to the music or walk around the park. She could also make tea or have a snack in her room when she wanted.
She loves the theatre and concerts,and has taken part in many activities in her full life.
Do you run a choir, or have local musicians in to perform in any way? Is there an art class where skills can be improved?
Are there visits to local places of interest?
Keeping active and stimulated seems vital to keep going, with something to look forward to during the week.
This is not a complaint, merely food for thought.

Reply from Samantha Debenham, Reviews Team at Chichester Grange

Thank you for sharing your thoughts regarding Chichester Grange. We greatly appreciate your kind words regarding our staff and the care your sister has received.

In regard to activities, we always try our best to rotate our activity schedule and provide a wide array of varied activities to cater to all residents who wish to take part. Your input regarding activities is valued and extremely helpful in our process of developing this schedule.

We would like to inform you that we utilise an app which provides insight into all activities that residents take part in. We encourage all loved ones of residents to access this platform to receive regular updates.

We would like to assure you that the Home Manager would be receptive to your feedback and would be able to address this and any potential concerns efficiently and effectively.

Once again, thank you for sharing your feedback regarding Chichester Grange. Your feedback is invaluable to us and allows us the opportunity to develop and improve the standard of care we provide.

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Review of
Ayton House
from B E (Friend of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience

Such a warm welcome when you go in, all the staff are so caring and nothing is too much trouble.

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Review of
Darlington Court
from M B (Son of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

Excellent home. Very good communications before, during and after respite care.
Darlington Court was very clean and accommodating to all my families wishes.
The food was exceptional and the activities were fun and entertaining. My Mum was often singing or dancing or enjoying slower moments doing craft,

cooking or gardening.
All staff from cleaners,maintenance staff and carers were kind and very helpful .

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Review of
Ayton House
from John C (Husband of Resident) published on 1 July 2025

Submitted via Website • Report

Overall Experience

I was most impressed by the professionalism of all at Ayton House. My wife was cared for with warm care and sensitivity right up until the end. I also thought the physical characteristics of the home were excellent- fresh tasteful paintwork, a good room and bathroom, good dining room and good lounge.The

food was excellent.

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Review of
Darlington Court
from Denise W (Wife of Resident) published on 29 June 2025

Submitted via Website • Report

Overall Experience

My husband was a resident from Sept '24 until May '25 when he passed away. He was suffering from advanced dementia as well as other significant health problems and could, at times, be difficult to help. Yet all the carers showed him nothing but kindness, patience and understanding giving me and his

loved ones comfort and reassurance that he was in the very best place for his needs. The food was good and varied and the activities team did a brilliant job, devising original, thoughtful and fun entertainment and interesting tasks involving as many of the residents as possible. I am very grateful that I found this wonderful care home and would recommend it to anyone

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Review of
Ayton House
from Janet G (Respite Resident) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Ayton House is very much a feeling of "Home from Home "atmosphere . Charming decor and very pleasant caring team The food is outstanding and so well balanced and nutritious . Pleasant gatherings of barbecues and other social occasions . Altogether a very happy feeling .

Reply from Caroline Thomas, Reviews Team at Ayton House

Thank you very much for taking the time to leave us feedback about your experience. We work hard to ensure this is a happy home and we are pleased that you and your loved one is experiencing this with us. We look forward to many more happy occasions.

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Review of
Skylark House
from F S (Daughter of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

From the first interaction everyone was very friendly, polite & helpful. Dad is happy and well looked after. There are many different activities & events on offer. SEVEN days a week which really helps him fill his days. Any queries the family have had whilst settling him in have been answered promptly.

The food is great and the coffee shop is a lovely touch as Dad can have visitors and it feels normal for him.

Reply from Beverly Jordan, Reviews Team at Skylark House

Thank you very much for taking the time to leave us feedback about your experience.At Skylark House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.Many thanks from all the team at Skylark House.

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Review of
Ayton House
from Simon O (Son of Resident) published on 15 June 2025

Submitted via Website • Report

Overall Experience

My father has regular respite accommodation booked throughout the year, which comes as a great comfort for me and him.
The staff are always so welcoming and receive him with immense love and care.
As he has been attending regularly, he is now personally known to all the staff, who precisely understand

his needs from the moment he enters the house.
The pre-planning that goes into his visits is meticulously planned, which we thoroughly appreciate.
As the house is brand new, the cleanliness and attention to detail are incredible.
From the entrance cafe to the dining rooms and leisure areas, including the roof garden, they are delightful.
He always looks forward to his stay, and we know he is completely safe and cared for.
You honestly would find it hard to find fault.

Reply from Caroline Thomas, Reviews Team at Ayton House

Thank you very much for taking the time to leave us feedback about you and Dad's experience at Ayton House. We love having Dad stay with us for regular respite and we are pleased that he is happy here too.

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Review of
Martlet Manor
from C R (Respite Resident) published on 21 May 2025

Submitted via Postal Card • Report

Overall Experience

On excellent experience of respite care. All staff bent over backwards to be helpful. Kindness and flexibility were key.

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Review of
Martlet Manor
from Christine N (Daughter of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

Most days I visit my Mother at Marletts staff team are always welcoming.
They continuously assess the health,care needs of my Mother .
Lovely relaxed environment. They have a cafe which vistors, residents enjoy . Hairdressers
The residents rooms are all individual and all have a front

door which again feels like you are entering their home just not a room .
Management are always assessable .
Martletts have plenty of resources,activities and will encourage all to participate.
As a family we feel that we were very lucky to find Martletts and wish this resource was a available for all people who need a care service.

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Review of
Skylark House
from C H (Daughter of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

After a disastrous visit to another care home, we were so pleased with the way Skylark welcomed my father. The staff led by the manager are well trained and so caring of their elderly charges. They ensure that he lives a productive life and treat him with respect and kindness. I cannot praise them enough.

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Review of
Skylark House
from A H (Granddaughter of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

Amazing experience, my granddaughter is looked after so well and the staff are excellent. Very lovely rooms and everyone is so welcome.

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Review of
Skylark House
from T D (Relative of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

It does not feel like an old people's home. The resident is so happy there because it is not what he expected.

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Review of
Skylark House
from C W (Granddaughter of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

Exceptional service and care for my great-grandfather. The staff are exceptional and everyone makes it feel like home from home. I feel at ease knowing my grandad is being looked after and cared for in an amazing environment. Thank you to everyone.

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Review of
Skylark House
from I F (Granddaughter of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

Extremely satisfied with the care my grandad has received from this home.
All the staff are so kind and provide exceptional care to the residents. A very clean, warm and welcoming environment.

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Care Homes Owned by Care UK in West Sussex

Care UK Locations in West Sussex (6)

Care UK Reviews in West Sussex (417)

Darlington Court

Darlington Court

Martlet Manor

Ayton House

Darlington Court

Chichester Grange

Ayton House

Darlington Court

Ayton House

Darlington Court

Ayton House

Skylark House

Ayton House

Martlet Manor

Martlet Manor

Skylark House

Skylark House

Skylark House

Skylark House

Skylark House

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