Care Homes Owned by Care UK in Wiltshire

Well done all Ferfoot staff.

For my husband, Bill. The care and support given to my husband is very good in what is a sensitive and upsetting time for our family. He is treated with respect and humour and this helps him and our family. He has been in care for 10 months and it has been as good as it can be. All the staff are remarkable.

Erica being my mother's main carer is very helpful and very comforting, when dealing with mum when we visit. Overall we are very happy with the care my mother receives . All staff members have been very supportive as my father is now coming to visit in a wheelchair.

Mum and dad are wonderfully cared for here at Salisbury Manor. It was a very difficult decision to move them both into care but Salisbury Manor was absolutely the right choice. Staff are wonderful and know us by name, are attentive to mum and dad and always willing to chat with or assist them. It is a great comfort to the whole family to know they are in very safe hands.

As soon as I walked into Salisbury Manor. I know it was the home for my husband. The care he receives is excellent and importantly they are kind to him. The rooms are kept exceptionally clean and he really enjoys his food. I can go home knowing he is being well cared for.

The food is excellent and freshly prepared by the chef.

The senior staff are also very approachable, friendly and keep me up to date with any changes.

My mum needed emergency care to provide rest bite for my dad. Once admitted it became clear that mum 's needs were much more serious than we had realised. With support and care from Ferfoot we have been able to understand mum's requirements and more able to make the decision for longer term care.

The staff at Ferfoot have made us aware of mum's day to day needs and have allowed me to email, call and visit as often as I feel necessary to alleviate some of my worries. The manager has been very giving of her time and returned my many emails and calls to date.

I feel that mum is settling in well, and that we are adjusting as a family better than I'd hoped, this is in no small part due to the kindness of the staff at Ferfoot and how caring and compassionate they are.

The staff at Ferfoot Care Home are all very friendly and professional. The carers perform their duties without question and always with smiley faces. The staff keep me up to date with the care plan. When visiting they are always ready to have a friendly chat. The premises are kept clean and very homely looking. I cannot fault the care and attention Robin is getting.

The management and staff are a great bunch. They are kind, caring and helpful, always ready to answer questions you have. They have enormous patience with the client, and Miranda House has a happy atmosphere. There is a weekly activity sheet which has something for everyone. Music is played in the garden room for clients to sit and listen, and also watch the birds and an odd squirrel running around. I wish I had known about Miranda House when my husband first had to go into care.

Our uncle stayed at Salisbury Manor for just over two weeks for end-of-life care, and we are so grateful for the care and kindness shown to both him and our family during a difficult time.

From the start, it was clear the staff cared about him as a person. They decorated his room with family photos and favourite belongings so he felt at home when he arrived. The nurses and carers always spoke to him warmly and with respect, even when he could no longer respond, and went out of their way to keep him comfortable and well looked after. They asked us about his life and what he was like when he was younger, which meant a lot to us.

The staff were also very supportive of our family. No matter what time we visited, even late at night, we were always welcomed, offered drinks and checked on.

The home itself is lovely, calm and homely, and felt like the perfect place for our uncle. We will always be grateful for the care our uncle received and the support shown to our whole family.

I cannot thank the wonderful people of Salisbury Manor enough who cared so well for my Father in his final days. Particular thanks to Jennifer who was so helpful in arranging his care and taking so much organisational pressure off me. You may rest assured your loved ones will have the very best of attention during what is always a very difficult and emotional time.

My cousin stayed in Ferfoot for several weeks on 'end of life' care. Very frail and suffering from dementia, he was vulnerable. Ferfoot staff treated him with respect, care and dignity, and although very confused, he was content and appreciative of all their efforts. He loved the food and ate well. Visitors to him were always made welcome by the lovely, smiley, friendly staff. My family are & always will be extremely grateful to Ferfoot.

They are all cheerful and willing to help when I visit her each day and have made improvements to her care to make her more comfortable and minimise bed-sores. The food at Ferfoot is of above average standard, with plenty of variety and imaginative presentation. Overall, a well run and friendly care home. My thanks to all of you for looking after her so well.

I would recommend Ferfoot Care Home to everyone. They provide a wonderful family type living situation. They cater for all needs and deliver a fabulous service to residents & visitors.

Ferfoot has been fantastic for my mother-in-law. Very supportive in getting her settled in, trying various different ways to make the transition in to care easier for us all. MIL has dementia, with all the challenges that presents, alongside various other health issues but after a while residing in the care home some of those health issues have definitely improved. Very happy with Ferfoot, we know she is safe & cared for.

My sister moved to ferfoot in August as she required more nursing care. From the minute she moved in she has had wonderful care and understanding from all the staff. Thank you for looking after her so well .

My dad was only with you a short time but in that time he was treated well and with dignity. The staff I found to be caring, supportive and of a generally high caliber.

Overall I feel Miranda House is the best place for my mum to be.

As always all staff at Miranda (regardless of position) are respectful, pleasant and kind, not only to their residents but to visitors also. The care our mother receives is beyond reproach. We are always kept up to date on her care. We also have all our questions/concerns answered in a timely manor. For us Miranda House and it's entire staff, are like a second family and we could not and would not wish for a better home for our darling mother. We thank you all from the bottom of our hearts.