Care Home Owned by Care UK in Wiltshire

with her other hand due to broken fingers, so she needed a lot of help. The team were amazing throughout her 4-week stay, and the other residents were also a great source of companionship, boosting her morale. Highly recommend this care home.

he went in on the Friday was very poor and my mother in law had to settle him in herself. Over the weekend she went in to visit to make sure things were in order and they weren't. We made the Managers aware of the situation immediately and they sprang into action on Monday morning.
The remainder of his stay was great. He loved his room, the food and the activities. He also appreciated having other residents to converse and spend time with. My father in law is not someone who thrives in his own company.
Not everything can go right 100% of the time and the response from the team was brilliant and that is what matters. You need to be confident they are listening and they were!

enjoys her break in the safe knowledge that Mum is being taken well care of. As visitors we are also always made welcome and enjoy the tea/coffee and cakes which are always on offer!!

to join the activities that might suit him.
His room is very well kept and so are the communal areas.
I know I have chosen the right care home for my Dad.

thanks to everyone.

mum settled in. She has been a resident for a year now, she is happy and contented, and the family can't thank the care home enough.

which take place daily and are of good quality. The home is very clean and feels more like a good quality hotel than a care home.

safe hands.

care of. Where my mobility was compromised, meals were brought to my room. The food was nutritious and flavoursome. All the staff were professional and cheerful, encouraging when needed, and attentive at all times. I was provided with Therapeutic exercises to improve my mobility and my day activity was arranged to focus upon my recovery. They really cared for me! Minimising my anxiety by taking time to explain changes and the staff listened to my concerns regarding medications. There's time to socialise with others too! Salisbury Manor is a very well run beautiful Care Home! I would not hesitate to recommend the Quality Care provision at the Manor!

and suspected an infection, but were assured it was just the change of setting. We had to push for a GP visit. The next day we were told that our mum had started wandering at night and that her respite stay would not be extended - the wandering was a new thing for her and hadn't been raised with us before this nor mentioned to the GP. We were given two days in which to find a new care home, with zero compassion, flexibility or understanding by the manager of how difficult this was given neither I nor my sister live locally - the memory nurse was very shocked too. It felt like a case of profit over people, that our mum was viewed as a reprobate rather than an ill, frightened old lady.

the trips out in the minibus and specifically the New Forest and cinema outings. Thank you, everyone, for all that you do looking after Mum so well.

since. The home itself is well appointed and family-friendly, creating a welcoming and comfortable environment for both residents and visitors. The food is nutritious and thoughtfully prepared, and the activities are well planned. The staff are incredibly well-trained, professional, and kind. They truly go above and beyond to make sure each resident is cared for with dignity and respect.
Knowing that she is in such capable hands has been an enormous relief for all of us, especially her children and grandchildren. We can rest easy knowing that she is safe, comfortable, and well looked after every day. The management and care team deserve high praise for the excellent care they provide.

realised all Dad's needs, but also scooped us all up as a family and helped us rebuild after a really traumatic time The entire team have looked after Dad with such care and compassion, and through all their efforts they have completely restored him physically and rebuilt his confidence and given us our Husband/Dad and Grandad back! After a truly fabulous three-month stay at Salisbury Manor, Dad has been able to return home, but he will miss everyone so much, and it's reassuring to know, if he needs respite in the future, he can return, and he'd look forward to that. As a family we honestly can't thank you all enough, we've built some really special friendships.

her needs are met for what she needs now.

delicious! I would recommend Salisbury Manor.

be lovely for the summer. I would not hesitate to recommend this home to anyone.

than a nursing home. There is a tea/coffee (and cake) seating area at the entrance for residents and guests alike. The rooms were immaculate and did not smell (as other homes had) Lunch is a 3-course meal which every day smelt amazing and I could have joined Mum if I had wanted to (for a very small fee). I imagine the chefs work very hard to prepare different options every day. The manager and staff were friendly, checking if Mum and I were ok. I actually felt happy when I left as I felt she was in good hands. As a family we know that when the time comes for our Mum to need more than respite care this is the home we would choose.

efficient and organised. My sister and I are so relieved to have found such a fantastic place. Thank you so much for such amazing care.