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Care Homes Owned by Crystal Care Collection

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Crystal Care Collection
Crystal Care Collection has a trained team offering a welcoming home where care home residents feel valued, respected, and supported.

The care home operator offers residential, dementia and respite care.

Crystal Care provides a safe environment where residents can thrive and enjoy the highest standard of care.

Crystal Care Collection Locations (25)

 - Browse 25 Care Homes owned by Crystal Care Collection
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Dale Brook
Derby Road, Clay Cross, Chesterfield S45 9AG 
10 20 reviews
Dale Brook, Chesterfield, Derbyshire
"The staff at Dale Brook went out of their way to help me when emergency repairs needed doing in my mums bungalow. She went in for daycare…"   Read all 20 reviews
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Dale Brook Care Home sits on the outskirts of historic Chesterfield, offering the ideal blend of a vibrant market town atmosphere and the peaceful beauty of the Derbyshire countryside. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stowe Mount
Scotch Orchard, Lichfield WS13 6DE 
9.9 24 reviews
Stowe Mount, Lichfield, Staffordshire
"My wife and I were highly recommended to Stowe Mount from a close friend. We booked my mother in law here for 1 week whilst we took a short…"   Read all 24 reviews
  • from £1,545 / week
  • 66 Rooms
Location Type Care Home

Stowe Mount Care Home, in the heart of Lichfield, blends contemporary comfort with a warm, welcoming atmosphere. Purpose built with light filled spaces and thoughtfully designed interiors, it ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Copperfield Court
Northwood Road, Broadstairs CT10 2NH 
9.9 45 reviews
Copperfield Court, Broadstairs, Kent
"Very friendly and polite staff throughout the home. Willing to listen to your worries & very understanding & reassuring. If they…"   Read all 45 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Copperfield Court is a fantastic residential and dementia care home offering both exceptional care and a vibrant community experience in the heart of Broadstairs. The blend of modern amenities and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bradshaw Lodge
Shripney Road, Bognor Regis PO22 9PA 
9.9 16 reviews
Bradshaw Lodge, Bognor Regis, West Sussex
"My wife and I had the pleasure of visiting a close friend who has recently moved into Bradshaw Lodge. In past years, we have had…"   Read all 16 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Bradshaw Lodge in Bognor Regis is a care home created to offer comfort, connection, and exceptional quality of life. This 66-bed home combines professional care with the relaxed charm of the ... Read more

Older Person Care Respite Care
  • Residential Care
  • Dementia Residential Care
Potter House Care Home
103 Highfield Road, Yeovil BA21 4RJ 
9.9 19 reviews
Potter House Care Home, Yeovil, Somerset
"My parents moved here for respite as they were having a new boiler installed , so just for 4 weeks. But my father who had dementia loved…"   Read all 19 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Potter House Care Home has been designed to feel comfortable, safe, and welcoming, with a strong focus on person-centred care. Residents can choose from ensuite Deluxe bedrooms or Deluxe Premium ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rownhams Manor
Harrison Way, Rownhams, Southampton SO16 8NG 
9.9 23 reviews
Rownhams Manor, Southampton, Hampshire
"I visit my friend on regular, always without prior notice. I have found the greeting from staff always friendly and very helpful. I…"   Read all 23 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Rownhams Manor is a luxury 66 bedded residential care home situated in Rownhams Village, on the northwest outskirts of Southampton. While being close to local amenities and transport links, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Arplemere
Fortress Boulevard, Great Sankey, Warrington WA5 3ZH 
9.8 14 reviews
Arplemere, Warrington, Cheshire
"Visited a friend on Thursday. Very impressed with the building, decor and most of all the staff, they were all friendly, helpful, and kind.…"   Read all 14 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Arplemere Care Home, nestled on Fortress Boulevard, is a residential home, which opened in November 2025. Arplemere has 66 beautifully furnished ensuite bedrooms for privacy and relaxation and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Furze Field Manor
4 Dunnock Lane, Sayers Common, Hassocks BN6 9EQ 
9.8 39 reviews
Furze Field Manor, Hassocks, West Sussex
"Our sister/sister in law has been a resident at Furze Feild Manor since September 2025. We are exceptionally grateful to all at Furze…"   Read all 39 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lake View Lodge
Limeburners Drive, Halling, Rochester ME2 1FG 
9.8 14 reviews
Lake View Lodge, Rochester, Kent
"The upbeat attitude shown by the staff clearly impacts the residents who appear to respond in a positive way.…"   Read all 14 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Discover exceptional care at Lake View Lodge, a modern residential care home situated in the peaceful village of Halling, Kent. Dedicated to delivering outstanding care throughout Rochester and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Collington Park Lodge
Collington Lane East, Bexhill-on-Sea TN39 3RJ 
9.8 14 reviews
Collington Park Lodge, Bexhill-on-Sea, East Sussex
"My aunt has settled into her new surrounding, mainly due to the help and patience from all the staff who cannot be more halpfull, as a…"   Read all 14 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

This care home in Bexhill-on-Sea is designed to provide exceptional residential and dementia care. The home offers a warm, welcoming environment where residents can feel safe, comfortable, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Somer Valley House
Silver Street, Midsomer Norton, Radstock BA3 2UD 
9.8 18 reviews
Somer Valley House, Radstock, Bath & North East Somerset
"The care that our Aunt has received in the little over year that she has been with you is second to none. Nothing is ever too much trouble…"   Read all 18 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Middleshaw Hills
Whalley Road, Barrow, Clitheroe BB7 9GB 
9.8 14 reviews
Middleshaw Hills, Clitheroe, Lancashire
"Visited my aunt who has been in Middleshaw for nearly 2 weeks following time in hospital. The place is stunning, clean, and the staff are…"   Read all 14 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Middleshaw Hills Care Home in Clitheroe offers luxury residential, dementia, and respite care. Middleshaw Hills incorporates sustainable features such as eco-friendly technologies and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tudor House
Cleve Wood Road, Thornbury, Bristol BS35 2GA 
9.5 12 reviews
Tudor House, Bristol, South Gloucestershire
"Tudor House is the most welcoming care facility. Exceptional attention to every detail. All staff are happy to put residents and visitors…"   Read all 12 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

Tudor House is a brand-new residential care home, located in the charming market town of Thornbury, near Bristol. There’s no belief in add-ons or extras, just a commitment to doing things ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodland View Lodge
Dutchbarn Lane, Exeter EX2 7PW 
9.5 10 reviews
Woodland View Lodge, Exeter, Devon
"Woodland View Lodge is amazing. We were recommended it after mum had to go into hospital. As soon as we arrived we felt at home and really…"   Read all 10 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

A brand-new, purpose-built care home in Topsham opening in September 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Gillingham Grange
Furnham Road, Chard TA20 1BE 
9.2 8 reviews
Gillingham Grange, Chard, Somerset
"Very impressed with the home. Friendly staff, very clean and new and many things other homes charge extra for like hairdressing are…"   Read all 8 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Gillingham Grange, near to Chard, combines the tranquillity of the Somerset countryside with modern, personalised care in a beautifully designed setting. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ponbay Lodge
187 The Ridge, Hastings TN34 2AE 
9.1 8 reviews
Ponbay Lodge, Hastings, East Sussex
"A very prompt and welcoming response to an initial tour and application for my younger brother - quick assessment. Organised transport from…"   Read all 8 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Discover compassionate, all-inclusive care at Ponbay Lodge, a newly opened care home in the heart of St Helen’s, Hastings. Officially opened in August 2025, Ponbay Lodge combines expert residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bowesbury
89 Bowes Road, Boulton Moor, Derby DE24 5BZ 
9.0 6 reviews
Bowesbury, Derby, Derbyshire
"Bowesbury is easy to find with plentiful parking. There is a warm welcome at Reception and a relaxed, calm and homely atmosphere within the…"   Read all 6 reviews
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Bowesbury Care Home in Boulton Moor redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Estuary Gardens Care Home
Welsh Road, Sealand, Deeside CH5 2FN 
9.0 6 reviews
Estuary Gardens Care Home, Deeside, Flintshire
"I was there for respite whilst my sister could take a 2 week holiday. The experience was most enjoyable I would not hesitate to go there…"   Read all 6 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Estuary Gardens Care Home in Deeside offers exceptional residential, dementia, and respite care in a truly luxurious setting. Designed with both comfort and sustainability in mind, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Fairwood Fields
7 Wakefield Road, Pontefract WF8 4HW 
8.8 5 reviews
Fairwood Fields, Pontefract, West Yorkshire
"My mother stayed at Fairwood Fields for two weeks as respite care following a recent health problem. I was impressed with the facilities…"   Read all 5 reviews
  • from £1,325 / week
  • 66 Rooms
Location Type Care Home

Fairwood Fields Care Home, perched on the edge of historic Pontefract in West Yorkshire, redefines later life living with a perfect blend of luxury and thoughtful care. This brand new home from ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Merceode Lodge
Hythe Road, Marchwood, Southampton SO40 4WU 
8.2 2 reviews
Merceode Lodge, Southampton, Hampshire
"Amazing brand new care home with all usual extras included in a very fair cost. Exceptional staff and friendly approach to any requests.…"   Read all 2 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Merceode Lodge offers a modern approach to care, where every resident is recognised as an individual and supported to live life in a way that suits them best. Located on Hythe Road in Southampton, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maris View
Opening May 2026
1B Pacific Drive, Langney BN23 6DW 
Maris View, Langney, East Sussex
  • from £1,475 / week
  • 66 Rooms
Location Type Care Home

Opening in Spring 2026 - Maris View care home is in the coastal town of Eastbourne, just a short distance from Pevensey Bay. Set within a peaceful area, residents can enjoy the perfect balance of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tealwood Grange
Opening 2026
1 Adam Grove, Waddington, Lincoln LN5 9WQ 
Tealwood Grange, Lincoln, Lincolnshire
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Tealwood Grange, opening in 2026, is located in Lincoln, delivering high-quality residential, dementia, and short-term respite care in a thoughtfully designed setting. The home blends ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dovebourne
Spring 2026
Derby Road, Hatton, Burton-on-Trent DE65 5PT 
Dovebourne, Burton-on-Trent, Derbyshire
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Dovebourne Care Home in Hatton offers luxury residential, dementia, and respite care, and are now available for tours. The home is located in the peaceful village of Hatton, just outside Burton upon ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Archbridge Manor
Opening Spring
Marsh Meadow Way, Redhill, Telford TF2 9WP 
Archbridge Manor, Telford, Shropshire
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Archbridge Manor located on Marsh Meadow Road off Watling Street and just a stone’s throw away from the beautiful Granville Country Park, is a residential home, opening in 2026 with the home being ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kinglea Court
Sewardstone Road, Waltham Abbey E4 7RE 
Kinglea Court, Waltham Abbey, London
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Kinglea Court, a new care home in Chingford operated by Crystal Care Collection, is set to open in February 2026 and has been thoughtfully designed with sustainable living at its heart. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews (317)

9.5

Crystal Care Collection has a Group Review Score of 9.5 (9.532) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Bradshaw Lodge

from Leighton T (Friend of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I had the pleasure of visiting a close friend who has recently moved into Bradshaw Lodge. In past years, we have had considerable experience with care homes due to our elderly parents. We can honestly say, without doubt, that Bradshaw Lodge is the best establishment that we have ever visited.
Clearly, the aim is to build a warm community and close interaction between residents and staff, and the result is a relaxed, happy environment with absolutely superb facilities.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you so much for your feedback we truly appreciate your comments, we are all very proud of the home and love working here, we hope to se you again soon.
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Review of

Arplemere

from Barbara L (Friend of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited a friend on Thursday. Very impressed with the building, decor and most of all the staff, they were all friendly, helpful, and kind. Looking forward to my next visit.
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Review of

Somer Valley House

from G S (Nephew of Resident) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that our Aunt has received in the little over year that she has been with you is second to none. Nothing is ever too much trouble and we have complete peace of mind that she is definitely in the right place and so well cared for. We feel like Somer Valley is really a family and the amazing
staff treat her like one of their family members. We would not hesitate in recommending Somer Valley to anyone looking into care for their loved one.
Reply from Emma Curtain, Customer Relationship Manager at Somer Valley HouseThank you so much for taking the time to leave us such a lovely review. We are so proud that you have complete peace of mind with your Aunty being with us as that is exactly what we want to achieve here at Somer Valley House and thrive to ensure that not just our residents feel safe, secure and reassured but also their loving families. Somer Valley really is one big family and we are delighted that you have noticed this.
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Review of

Estuary Gardens Care Home

from G T (Respite Resident) assisted by family/friend published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was there for respite whilst my sister could take a 2 week holiday. The experience was most enjoyable I would not hesitate to go there again.
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Review of

Estuary Gardens Care Home

from D B (Sister of Resident) published on 30 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the whole process excellent, all the staff very helpful, and they could not do enough for myself and my brother, who was in their care for respite whilst I went on holiday. I felt I could go on holiday and have peace of mind that he would be well cared for.
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Review of

Stowe Mount

from Andrew P (Sister-in-law of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I were highly recommended to Stowe Mount from a close friend. We booked my mother in law here for 1 week whilst we took a short holiday. After caring for mother for the last 6 years, we were a little worried for her wellbeing. We had nothing to worry about whatsoever. Mother was treated
like a princess. The care home is beautiful, the staff are so welcoming and a tentative, food incredible and mother even joined in with the activities the care home puts on for all the residents. I can't recommend Stowe Mount highly enough. 10*......AMAZING. Thank you to every staff member.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home. We are thrilled your Mother enjoyed her stay. I will pass on your good wishes to the team.
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Review of

Bradshaw Lodge

from A A (Niece of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our first visit to aunt who has been there about 6 weeks we were welcomed warmly by staff and appreciated the hospitality too.
My aunt appreciates the care and being treated with dignity regarding the personal care she receives and has settled in well.
It's a new home and there was a family and residents
meeting going on. My aunt says the home is very receptive to feedback from the residents.
Reply from Chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you so much for your kind and thoughtful feedback.

We're delighted to hear that your aunt has settled in well and feels comfortable, respected, and supported by our team. Providing care with dignity and creating a warm, welcoming environment is at the heart of everything we do.

It's also wonderful to hear that you experienced a warm welcome on your visit and that our openness to feedback is being recognised - this is something we truly value as we continue to grow as a new home.
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Review of

Somer Valley House

from Joanna W (Daughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I never fail to be impressed at Somer Valley and rate it excellent in all areas. All the staff have been helpful and understanding. It is a pleasure to visit. The home is designed so that you can easily walk around it and therefore take exercise, even on a rainy day. There are plenty of places to sit
and have a coffee and a home made treat. It is great to see my mum being as independent as possible, with her own beautiful room, knowing that help is always at hand. The whole team are amazing.
Reply from Emma Curtain, Customer Relationship Manager at Somer Valley HouseDear Joanna, thank you so very much for such a wonderful review of Somer Valley House and our team. We are truly delighted to read your words as they have captured exactly what we all strive to provide every day for each and every one of our residents and their families. It is an absolute pleasure and privilege to take care of your Mum and we love the fact that you enjoy all the cosy area's to share a hot drink and a sweet treat when you come to visit.
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Review of

Bradshaw Lodge

from Mark P (Son of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked in we were treated with utmost friendliness and professionalism. This was our first visit to my mother in Bradshaw Lodge as she recovered from her hip replacement. The atmosphere was calm with friendly, very clean and tidy. Was really good to find my mother happy and relaxed.
She was especially pleased that she had had her hair and nails done. Overall a lovely place.
Reply from Chrissy Terry, Customer Relations Manager at Bradshaw LodgeThanks so much for your feedback we are so pleased that your mum enjoyed her time at Bradshaw Lodge, we hope to see her again soon
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Review of

Bradshaw Lodge

from David R (Son-in-law of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walk into Bradshaw Lodge you are greeted with a friendly staff member. You look around to see clean, tidy, everything in its place. My mother-in-law Vera loves the place, her room no 17 is lovely & food is fantastic. Plenty to get involved in. The management & staff are very friendly.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThanks so much for your feedback which we will share with the team and look forward to seeing you again soon.
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Review of

Bradshaw Lodge

from Sally C (Granddaughter of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bradshaw Lodge is a brand new care home which is like a 5 star hotel. The staff are all lovely and you are always offered cake and coffee when you arrive. My Nan was one of the first residents to move into the home, she has settled in very well and is enjoying being there. We have visited often and
have also stayed for lunch which was lovely. It is a relief to know my Nan is receiving great care. Thank you to all at Bradshaw Lodge.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you so much for your wonderful review, we are so pleased that your grand mother has settled in so well at Bradshaw Lodge and we hope to see you soon.
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Review of

Bradshaw Lodge

from Clive M (Friend of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was visiting a friend who is now living at Bradshaw Lodge. The visit was a delight - the welcome was extremely warm and we were treated to superb hospitality. My friend now at the Lodge commented on the excellent food, entertainment and living arrangements generally. The surroundings were bright and
spirit lifting, the care attentive. I was hugely impressed.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you for your review, we are so pleased that you felt we offered superb hospitality.
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Review of

Bradshaw Lodge

from P P (Friend of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were welcomed very warmly by all staff who provided a private space to chat with our friend & were given a beautiful tea with sandwiches & cake. The surroundings were new and clean & warm.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you for your review we truly appreciate your feedback and hope to see you again soon.
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Review of

Bradshaw Lodge

from Sylvia P (Daughter-in-law of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really there is no more to say as I repeat everything my husband has already said. A really lovely care home with a warm and friendly atmosphere. My mother-in-law was happy and relaxed.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you so much for your review we are no glad that your mother in law is so happy and relaxed, we look forward to seeing you again soon.
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Review of

Furze Field Manor

from Ronald W (Brother of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our sister/sister in law has been a resident at Furze Feild Manor since September 2025. We are exceptionally grateful to all at Furze Field. The managers and all the staff have been extremely kind, caring and helpful to our sister/sister-in-law at all times.
Many thanks.
Reply from Sara Heath, Customer Relations Manager at Furze Field ManorThank you so much for your kind and thoughtful words. It truly means a great deal to all of us here at Furze Field Manor.

We are delighted to hear that you are happy with the care and support your sister/sister-in-law has received since joining us in September 2025. Our team is deeply committed to providing compassionate, respectful, and person-centred care, and your feedback is a wonderful encouragement to everyone.

We will be sure to share your lovely comments with the whole team. Thank you again for your trust and supportit is a privilege to care for your loved one.
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Review of

Tudor House

from Jean W (Wife of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband very recently spent one week at Tudor House for respite care. He was warmly welcomed by the staff and soon settled in enjoying the company of others but most importantly he was well care for during his stay. From our very first visit to look around Tudor Home we could see that there was a
relaxed and warm environment that residents were experiencing. The general manager was attentive to both my husband's needs and to mind, so that the week's respite would benefit us both. I have no hesitation in my husband returning for a further respite period.
Reply from Amanda Hawley, General Manager at Tudor HouseThank you so much for your lovely review of Tudor House, we strive to provide a person centred approach to all our residents. Looking after your husband was a pleasure. We look forward to seeing you both again soon.
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Review of

Rownhams Manor

from Rebecca D (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely staff. Extremely friendly and caring.
Really nice care home. They do the best they can with the tools they have.
For improvement I'd suggest more staff to support the demand from patients. Dementia is extremely challenging and it puts strain on the residents as well as visitors.
More support
is needed for staff and visitors but otherwise it's lovely.
Feel more activities would be good.
And regular towels being provided in bedrooms which we asked for multiple times.
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Review of

Dale Brook

from Helen H (Daughter of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Dale Brook went out of their way to help me when emergency repairs needed doing in my mums bungalow. She went in for daycare and had a lovely day. Everyone was so kind and helpful to both her and me, and made a very stressful situation so much easier. She enjoyed her lunch and coffee and
cake! I cannot speak highly enough of Dale Brook. Since it opened last year, we've also enjoyed coffee mornings and community activities there on a regular basis
Reply from Donal McFadden, General Manager at Dale BrookMany thanks for your kind review Helen. We were very happy to help and hope to see you soon!
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Review of

Fairwood Fields

from Martin S (Son of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Fairwood Fields for two weeks as respite care following a recent health problem. I was impressed with the facilities and care provided all round, staff, food and general environment. As a retired GP I have visited many care homes over the years and I think it fair to say that I have
never been in one that provided a better level of service.
I was particularly impressed with small things such as providing a daily newspaper, obtaining my mother's preferred evening drink and offering a range of extra activities such as flower arranging and a cheese and wine evening. Keep up the good work!
Reply from Lynn Robinson, General Manager at Fairwood FieldsThank you for your kind words. We are very proud of our facilities and care that is provided at Fairwood Fields. It was a pleasure to be able to support your mother after her recent health issues. We are please that your mother enjoyed her stay and the activities that where provided in her 2 weeks that she was with us. We agree that some times it is the little things that make such a difference such as a preferred drink, newspapers and providing activities which our residents choose. We hope to meet your mother again.
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Review of

Ponbay Lodge

from M B (Brother of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very prompt and welcoming response to an initial tour and application for my younger brother - quick assessment. Organised transport from hospital and welcoming engagement and care plan. Already showing signs of mobility and interaction with staff and other residents. Promising to be a very good choice
and late life experience for my brother.
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Awards / Recognitions (0)

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Frequently Asked Questions about Crystal Care Collection

Costs for care homes owned by Crystal Care Collection

Average costs per week for care homes owned by Crystal Care Collection by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Crystal Care Collection, based on 25 out of 25 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,507
Residential Dementia Care £1,507
All Care Types £1,507
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Crystal Care Collection own?

Crystal Care Collection own 25 Care Homes.

Which Crystal Care Collection Care Homes have the highest review score?

Dale Brook, Stowe Mount & Copperfield Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crystal Care Collection to verify any information. View our terms and conditions. Crystal Care Collection has a Platinum Service – more info.