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Care Homes Owned by Crystal Care Collection

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Crystal Care Collection
Crystal Care Collection has a trained team offering a welcoming home where care home residents feel valued, respected, and supported.

The care home operator offers residential, dementia and respite care.

Crystal Care provides a safe environment where residents can thrive and enjoy the highest standard of care.

Crystal Care Collection Locations (29)

 - Browse 29 Care Homes owned by Crystal Care Collection
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Dale Brook
Derby Road, Clay Cross, Chesterfield S45 9AG 
10 21 reviews
Dale Brook, Chesterfield, Derbyshire
"Mum went to stay in Dale Brook for 2 weeks respite while I went away. So impressed with everything. Mum enjoyed her stay and will be back…"   Read all 21 reviews
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Dale Brook Care Home sits on the outskirts of historic Chesterfield, offering the ideal blend of a vibrant market town atmosphere and the peaceful beauty of the Derbyshire countryside. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bradshaw Lodge
Shripney Road, Bognor Regis PO22 9PA 
10 25 reviews
Bradshaw Lodge, Bognor Regis, West Sussex
"I have visited a few times and every time the staff have been friendly and polite. I am offered tea on arrival. I stayed for lunch and…"   Read all 25 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Bradshaw Lodge in Bognor Regis is a care home created to offer comfort, connection, and exceptional quality of life. This 66-bed home combines professional care with the relaxed charm of the ... Read more

Older Person Care Respite Care
  • Residential Care
  • Dementia Residential Care
Copperfield Court
Northwood Road, Broadstairs CT10 2NH 
9.9 49 reviews
Copperfield Court, Broadstairs, Kent
"My dad was slowly dying in a hospital, Northampton. I spent every day I was off work travelling to see him and sitting by his bed side. He…"   Read all 49 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Copperfield Court is a fantastic residential and dementia care home offering both exceptional care and a vibrant community experience in the heart of Broadstairs. The blend of modern amenities and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stowe Mount
Scotch Orchard, Lichfield WS13 6DE 
9.9 33 reviews
Stowe Mount, Lichfield, Staffordshire
"After pervious experiences, it was so reassuring to see my husband looking clean, smart, relaxed and calm. Calm aura in whole building.…"   Read all 33 reviews
  • from £1,545 / week
  • 66 Rooms
Location Type Care Home

Stowe Mount Care Home, in the heart of Lichfield, blends contemporary comfort with a warm, welcoming atmosphere. Purpose built with light filled spaces and thoughtfully designed interiors, it ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rownhams Manor
Harrison Way, Rownhams, Southampton SO16 8NG 
9.9 34 reviews
Rownhams Manor, Southampton, Hampshire
"The home is such a lovely place, it's very nice to come and visit my mum. All the staff are so caring and considerate. It is so clean and…"   Read all 34 reviews
  • from £1,595 / week
  • 66 Rooms
Location Type Care Home

Rownhams Manor is a luxury 66 bedded residential care home situated in Rownhams Village, on the northwest outskirts of Southampton. While being close to local amenities and transport links, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Potter House Care Home
103 Highfield Road, Yeovil BA21 4RJ 
9.9 22 reviews
Potter House Care Home, Yeovil, Somerset
"I cannot recommend this care home highly enough. From the moment you walk through the doors, there's a genuine sense of warmth, dignity,…"   Read all 22 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Potter House Care Home has been designed to feel comfortable, safe, and welcoming, with a strong focus on person-centred care. Residents can choose from ensuite Deluxe bedrooms or Deluxe Premium ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Somer Valley House
Silver Street, Midsomer Norton, Radstock BA3 2UD 
9.9 27 reviews
Somer Valley House, Radstock, Bath & North East Somerset
"The team at Somer Valley have provided excellent care for my mum since she arrived there in March. She has been made very welcome since the…"   Read all 27 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

Somer Valley House is in Midsomer Norton, a vibrant historic town in Somerset. It offers residential and dementia care for up to 66 people. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Arplemere
Fortress Boulevard, Great Sankey, Warrington WA5 3ZH 
9.9 15 reviews
Arplemere, Warrington, Cheshire
"From the minute you walk in the doors you feel you've walked into a five star hotel especially with the beautiful and warm greeting from…"   Read all 15 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Arplemere Care Home, nestled on Fortress Boulevard, is a residential home, which opened in November 2025. Arplemere has 66 beautifully furnished ensuite bedrooms for privacy and relaxation and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lake View Lodge
Limeburners Drive, Halling, Rochester ME2 1FG 
9.9 16 reviews
Lake View Lodge, Rochester, Kent
"I cannot praise highly enough the very high standard of every aspect of this establishment. Clearly, the staff are selected with enormous…"   Read all 16 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Discover exceptional care at Lake View Lodge, a modern residential care home situated in the peaceful village of Halling, Kent. Dedicated to delivering outstanding care throughout Rochester and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Collington Park Lodge
Collington Lane East, Bexhill-on-Sea TN39 3RJ 
9.8 15 reviews
Collington Park Lodge, Bexhill-on-Sea, East Sussex
"Everyone at the Collington park lodge in Bexhill have been amazing, welcoming and so friendly. It's been a really hard decision to put my…"   Read all 15 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

This care home in Bexhill-on-Sea is designed to provide exceptional residential and dementia care. The home offers a warm, welcoming environment where residents can feel safe, comfortable, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Furze Field Manor
4 Dunnock Lane, Sayers Common, Hassocks BN6 9EQ 
9.8 48 reviews
Furze Field Manor, Hassocks, West Sussex
"The care home has been a wonderfully welcoming new home. A lot of care was given to every aspect of my mother's needs and i have been…"   Read all 48 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

For those seeking high quality residential and dementia care, Furze Field Manor offers this in a serene and picturesque environment. The combination of personalised care, modern amenities, and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodland View Lodge
Dutchbarn Lane, Exeter EX2 7PW 
9.8 13 reviews
Woodland View Lodge, Exeter, Devon
"Since moving in to Woodlan View Lodge Dad has been so happy. All the staff are excellent carers. It feels like a very welcoming home from…"   Read all 13 reviews
  • from £1,650 / week
  • 66 Rooms
Location Type Care Home

A brand-new, purpose-built care home in Topsham opening in September 2025. Designed to provide exceptional residential and dementia care, the home offers a warm, welcoming environment where residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Middleshaw Hills
Whalley Road, Barrow, Clitheroe BB7 9GB 
9.8 16 reviews
Middleshaw Hills, Clitheroe, Lancashire
"I spent 2 weeks in respite care after a replacement hip operation. Both the day and night time staff were first class and gave me excellent…"   Read all 16 reviews
  • from £1,495 / week
  • 66 Rooms
Location Type Care Home

Middleshaw Hills Care Home in Clitheroe offers luxury residential, dementia, and respite care. Middleshaw Hills incorporates sustainable features such as eco-friendly technologies and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ponbay Lodge
187 The Ridge, Hastings TN34 2AE 
9.7 13 reviews
Ponbay Lodge, Hastings, East Sussex
"My mother is a resident of Ponbay Lodge and, despite her reservations at moving to a care home, she had settled very well. This is largely…"   Read all 13 reviews
  • from £1,575 / week
  • 66 Rooms
Location Type Care Home

Discover compassionate, all-inclusive care at Ponbay Lodge, a newly opened care home in the heart of St Helen’s, Hastings. Officially opened in August 2025, Ponbay Lodge combines expert residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tudor House
Cleve Wood Road, Thornbury, Bristol BS35 2GA 
9.7 13 reviews
Tudor House, Bristol, South Gloucestershire
"My grandmother has recently been a resident of Tudor Lodge for respite. I have been blown away by the standard of care she has received…"   Read all 13 reviews
  • from £1,625 / week
  • 66 Rooms
Location Type Care Home

Tudor House is a brand-new residential care home, located in the charming market town of Thornbury, near Bristol. There’s no belief in add-ons or extras, just a commitment to doing things ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Gillingham Grange
Furnham Road, Chard TA20 1BE 
9.6 12 reviews
Gillingham Grange, Chard, Somerset
"This lovely home has been designed for the safety and comfort of the residents - outside pathways and carpets easy to walk and push frames…"   Read all 12 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Gillingham Grange, near to Chard, combines the tranquillity of the Somerset countryside with modern, personalised care in a beautifully designed setting. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Estuary Gardens Care Home
Welsh Road, Sealand, Deeside CH5 2FN 
9.4 9 reviews
Estuary Gardens Care Home, Deeside, Flintshire
"We couldn't be happier with the care my mum receives at Estuary Garden. From the moment she arrived, the team made her feel welcome, safe,…"   Read all 9 reviews
  • from £1,425 / week
  • 66 Rooms
Location Type Care Home

Estuary Gardens Care Home in Deeside offers exceptional residential, dementia, and respite care in a truly luxurious setting. Estuary Gardens has been reviewed by Care Inspectorate Wales (CIW) and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bowesbury
89 Bowes Road, Boulton Moor, Derby DE24 5BZ 
9.4 9 reviews
Bowesbury, Derby, Derbyshire
"My dad became a resident at Bowesbury Care Home, Boulton Moor, Derby. The carers, the managers, the housekeeping staff & chiefs! Have been…"   Read all 9 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Bowesbury Care Home in Boulton Moor redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Merceode Lodge
Hythe Road, Marchwood, Southampton SO40 4WU 
9.3 9 reviews
Merceode Lodge, Southampton, Hampshire
"My mother now having been with you for a month, is very happy with all the facilities and staff. I know not more I need to say, except that…"   Read all 9 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Merceode Lodge offers a modern approach to care, where every resident is recognised as an individual and supported to live life in a way that suits them best. Located on Hythe Road in Southampton, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Fairwood Fields
7 Wakefield Road, Pontefract WF8 4HW 
9.3 9 reviews
Fairwood Fields, Pontefract, West Yorkshire
"I cannot speak highly enough of Fairwod Fields Care Home. It is clean and well decorated throughout with lots of extras - cinema rooms,…"   Read all 9 reviews
  • from £1,325 / week
  • 66 Rooms
Location Type Care Home

Fairwood Fields Care Home, perched on the edge of historic Pontefract in West Yorkshire, redefines later life living with a perfect blend of luxury and thoughtful care. This brand new home from ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kinglea Court
Sewardstone Road, Waltham Abbey E4 7RE 
8.9 5 reviews
Kinglea Court, Waltham Abbey, London
"I have a friend who resided at Kinglea Court, first impressions is that it looks a feels like a luxury hotel, my friend is honestly having…"   Read all 5 reviews
  • from £1,695 / week
  • 66 Rooms
Location Type Care Home

Kinglea Court, a new care home in Chingford operated by Crystal Care Collection and has been thoughtfully designed with sustainable living at its heart. The home offers high-quality residential, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maris View
1B Pacific Drive, Langney BN23 6DW 
Maris View, Langney, East Sussex
  • from £1,475 / week
  • 66 Rooms
Location Type Care Home

Maris View care home is in the coastal town of Eastbourne, just a short distance from Pevensey Bay. Set within a peaceful area, residents can enjoy the perfect balance of suburban life and easy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sherwell Manor
Opening Aug 2026
Cutliffe Road, Taunton TA1 3GA 
Sherwell Manor, Taunton, Somerset
  • from £1,485 / week
  • 66 Rooms
Location Type Care Home

Opening in August 2026, Sherwell Manor is a new care home that has been purpose built with residents in mind, located in Taunton. Offering some of the highest quality residential, dementia, and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Baysfield Gardens
Opening Aug 2026
Eden Way, Wymondham, Wymondham NR18 9JB 
Baysfield Gardens, Wymondham, Norfolk
  • 66 Rooms
Location Type Care Home

Baysfield Gardens Care Home in Wymondham offers luxury residential, dementia, and respite care. Baysfield Gardens incorporates sustainable features such as eco-friendly technologies and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Willowmere Lodge
Opening Jul 2026
Lloyd Drive, Ellesmere Port, Chester CH65 9HQ 
Willowmere Lodge, Chester, Cheshire
  • 66 Rooms
Location Type Care Home

Willowmere Lodge in Ellesmere Port redefines later life living with a perfect blend of luxury and thoughtful care. The care home provides 66 spacious, fully furnished ensuite bedrooms, stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Penrose Croft
Opening Aug 2026
Rowes Lane, Helston TR13 0FP 
Penrose Croft, Helston, Cornwall
  • from £1,525 / week
  • 66 Rooms
Location Type Care Home

Penrose Croft is a new, purpose-built care home in Helston, Cornwall opening in August 2026. Providing high-quality residential, dementia, and respite care for up to 66 people, the home blends ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tealwood Grange
Opening May 2026
1 Adam Grove, Waddington, Lincoln LN5 9WQ 
Tealwood Grange, Lincoln, Lincolnshire
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Tealwood Grange is located in Lincoln, delivering high-quality residential, dementia, and short-term respite care in a thoughtfully designed setting. The home blends sustainability with style, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dovebourne
Derby Road, Hatton, Burton-on-Trent DE65 5PT 
Dovebourne, Burton-on-Trent, Derbyshire
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Dovebourne Care Home in Hatton offers luxury residential, dementia, and respite care. The home is located in the peaceful village of Hatton, just outside Burton upon Trent. Dovebourne incorporates ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Archbridge Manor
Marsh Meadow Way, Redhill, Telford TF2 9WP 
Archbridge Manor, Telford, Shropshire
  • from £1,395 / week
  • 66 Rooms
Location Type Care Home

Archbridge Manor located on Marsh Meadow Road off Watling Street and just a stone’s throw away from the beautiful Granville Country Park. Archbridge Manor offers an exceptional living experience that ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Crystal Care Collection Reviews (413)

9.7

Crystal Care Collection has a Group Review Score of 9.7 (9.696) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Crystal Care Collection must have a Review Score.

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Review of

Rownhams Manor

from Sharon F (Niece of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I took my 90 year old uncle to view the home knowing that we might book a respite stay for him. This was depending on what our first impressions were!! Well let's just say we were not disappointed, we were greeted by all the staff and had a lovely tour round by Treasa. We had coffee and beautiful
home made cakes in the care home gardens.
Treasa made us feel very welcome and my uncle was ready to book his stay right away.
The rooms are beautiful and he chose his room instantly. Even other residents spoke to us and said how lovely it was there and he would not be disappointed..
Thanks to all the staff especially Treasa .
Reply from Treasa Commins, Customer Relations Manager at Rownhams ManorThank you so much for your lovely words and for taking the time to share your experience with us. It was an absolute pleasure to welcome you and your uncle to our home. We are delighted to hear that you both enjoyed the visit, especially the tour, gardens, coffee, and homemade cakes!

Treasa and the whole team will be so pleased to know they helped make your uncle feel comfortable and at ease from the moment you arrived. It means a great deal to us that he felt ready to book his stay straight away and that he found a room he loved so quickly.

Were also glad you had the chance to meet some of our wonderful residents and hear first-hand about life in our home. Creating a warm, welcoming, and happy environment is something we truly pride ourselves on.

Thank you again for your kind comments and we are delighted your uncle is now settling in well. Hope to see you soon.
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Review of

Kinglea Court

from Kim M (Daughter of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has settled in really quickly and without any problems due to the lovely warm and welcoming staff.


All my contact with the home has been informative and reassuring
-nothing is too much for them.


He is now safe, happy, eating well and relaxed. I can at last be his daughter again.


Thankyou

to all the staff at kingslea
Reply from Jade Tomlin, Front of House Manager at Kinglea CourtThank you so much for your lovely review.
It really means a lot to hear that you feel reassured and supported by the team. We're so pleased to know he's settled, happy, and doing well, that's exactly what we hope for.
And we especially appreciate what you said about being able to just be his daughter again. That means everything to us.
We'll be sure to share your kind words with the team.
Thank you again
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Review of

Kinglea Court

from Ann L (Friend of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a friend who resided at Kinglea Court, first impressions is that it looks a feels like a luxury hotel, my friend is honestly having the time of her life. She has only ever told me great things and she's excited to meet new residents as they come in. Lisa and Jade were especially helpful to her
when she first arrived and made her feel safe, settled and welcomed. I would highly recommend for anyone looking for a care home.
Reply from Jade Tomlin, Front of House Manager at Kinglea CourtThank you so much for your lovely review.
It's wonderful to hear that your friend has settled in so well and is enjoying her time with us, that really means a lot. Creating a warm, welcoming place where people can feel happy and at home is exactly what we aim for.
We're especially glad Lisa and myself made such a positive difference when she first arrived. We'll be sure to pass your kind words on.
Thank you again for your recommendation
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Review of

Stowe Mount

from Lyn C (Wife of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After pervious experiences, it was so reassuring to see my husband looking clean, smart, relaxed and calm.
Calm aura in whole building. Staff very approachable, friendly and reassuring. Hygiene good, he showered daily and had clean clothes. All clothing clean on discharge as on admission. Not aware
of activities available or partaken in. Facilities seen not aware used. Dining room - excellent tables, cutlery, etc., all clean and pleasure to visit.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to complete a review of our care home.
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Review of

Lake View Lodge

from Robert H (Brother of Resident) published on 16 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise highly enough the very high standard of every aspect of this establishment. Clearly, the staff are selected with enormous care and demonstrate outstanding courtesy and respect, combined with professionalism and great kindness. Nothing is too much trouble! My sister is in full possession
of her mental faculties and appreciates the very high standards she sees throughout the day (and night). She says she is very happy and content here.
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Review of

Somer Valley House

from Graham M (Son of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Somer Valley have provided excellent care for my mum since she arrived there in March. She has been made very welcome since the moment she arrived. The staff have all been very patient and caring when they have dealt with her, showing a genuine understanding of her needs, and demonstrating
their ability to care properly for the elderly. All the staff that I have met are very conscientious and have shown they really care for the residents.


I live outside the Midsomer area and when visiting my mum since she moved to Somer Valley I have noticed a continual improvement in her wellbeing and mood, and she is much more relaxed than she was in the last care home where she was resident. Her relationship with her carers is very much better than it was at her last care home, and it is clear that she trusts the carers who care for her at Somer Valley. We are very pleased to have been able to move her here and feel confident the team will continue to meet her needs.

Reply from Emma Curtain, Customer Relationship Manager at Somer Valley HouseThank you so much for taking the time to leave us such a lovely review, it has been our absolute pleasure to be given the privilege of caring for your Mum and we are delighted at how well she has settled with us at Somer Valley House and that we can see her confidence, wellbeing and mood improving on a daily basis. Our Care Team have the biggest hearts and will be so happy to read your review. Thank you again.
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Review of

Ponbay Lodge

from S M (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a resident of Ponbay Lodge and, despite her reservations at moving to a care home, she had settled very well. This is largely down to the attentive and caring staff who will always go the extra mile to ensure comfort. When I arrive at Ponbay, I am always welcomed with a smile and kind
ords.
The food is varied and of excellent quality, and families are welcome to join their loved ones for lunch or dinner.
Two activities are planned for each day and are designed to encourage mobility, sociability and fun.
The environment is always clean and furnishings are tasteful and good quality.
Reply from Gailynne Peters, Front of House Manager at Ponbay LodgeThank you for your wonderful review and for taking the time to share your experience of Ponbay Lodge. We are delighted to hear that your mother has settled in so well, especially after understandably having reservations about moving into a care home.
Your kind comments about our attentive and caring team mean a great deal to us. Thank you again for your support and recommendation. It is a privilege to care for your mother and to welcome your family to Ponbay Lodge.
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Review of

Merceode Lodge

from Alison L (Daughter-in-law of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Merceode Care home highly enough. We had to find urgent respite care for my father in law. The moment we walked in for a look around and were welcomed so warmly by Helen we knew it was the right place. The home is managed with love and compassion by Helen and Conor. They and the whole
team are friendly, warm, caring and go out of their way to overcome obstacles and to provide individualized care. The atmosphere is calm, the decor is attractive, the food is amazing. We as a whole family were treated with immense kindness in what was a very difficult time. Our family member passed away there after a short stay. We are so grateful he was there and experienced such wonderful care. I would not hesitate to recommend this exceptional home.
Reply from Helen Chapman, General Manager at Merceode LodgeThank you Ali for your kind words. It was a huge privilege to care for and support Dad and you as a family. You are all welcome back to visit whenever you feel the need.
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Review of

Merceode Lodge

from Richard C (Son of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother now having been with you for a month, is very happy with all the facilities and staff. I know not more I need to say, except that putting together 200 words, can not embellish a good facility more.
Reply from Helen Chapman, General Manager at Merceode LodgeThank you Richard for taking the time and your positive feedback!
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Review of

Bradshaw Lodge

from A S (Friend of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of Bradshaw Lodge is limited as I have only visited once, but the overall impression was one of warmth from the staff, including the receptionist and kitchen staff. The decor was attractive, using warm colour very carefully and with taste. My friend seems to have settled in very happily,
joining in with the activities provided. I thought that the ensuite facility in her room was rather large in what was a comparatively small room.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you for your feedback, we hope to see you soon
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Review of

Bradshaw Lodge

from D S (Friend of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited a few times and every time the staff have been friendly and polite. I am offered tea on arrival. I stayed for lunch and although I am a fussy eater I was well looked after. The building is very clean and spacious.
Reply from chrissy terry, Customer Relations Manager at Bradshaw LodgeThank you for your feedback we appreciate all your comments and hope to see you soon.
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Review of

Fairwood Fields

from Karen F (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Fairwod Fields Care Home. It is clean and well decorated throughout with lots of extras - cinema rooms, beauty salon, garden room and library.
The staff are wonderful and have gone above and beyond in helping Mum settle and join in with the many activities. They have
even taken her on trips out to the market, garden centre and even a day at the races.
Reply from Amy Watkiss, Customer Relationship Manager at Fairwood FieldsThank you so much for your kind words and lovely feedback. We are delighted to hear that your mum has settled in so well and is enjoying both the activities and outings with us. We love that our activities provide a range of opportunities and fun and create such a strong community in and out of the home.

We will be sure to share your comments with the whole team - they will be thrilled to hear them. Thank you again for taking the time to leave such a wonderful review.
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Review of

Furze Field Manor

from Sarah H (Friend of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since there's been a new chef and more supportive kitchen staff there has been improvement on the food.. in the main, which better caters to elderly residents taste.
Niw that the home is almost full, I get the impression the laundry and cleaning staff could do with more help.. But that's only hearsay!
Reply from Sara Heath, Customer Relations Manager at Furze Field ManorThank you for taking the time to share your feedback. We are very pleased to hear that you have noticed the improvements in the food since our new chef and additional kitchen support joined the team. Providing meals that are both enjoyable and suited to our residents tastes is very important to us.

We also appreciate your comments regarding the housekeeping and laundry teams. As the home becomes busier, we continually review staffing levels and support across all departments to ensure we maintain the high standards of care and service our residents deserve.

Thank you again for your valued feedback and support.
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Review of

Copperfield Court

from Sonj B (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was slowly dying in a hospital, Northampton. I spent every day I was off work travelling to see him and sitting by his bed side. He could barely talk, couldn't walk, had no memory whatsoever. Copperfield helped me rescue him, against all the wishes of the hospital and Northampton systems that
were leaving him to slowly die.. Every step of the way , they stood behind me backing me up and fighting for him too, although they only had my word for the funny cheeky gentle true gentleman he is and I knew would be again given the chance. He arrived immobile, grumpy, confused, sad with not more than 30 seconds of memory. They have nurtured him 24/7. He is his old self once more and it is down to them entirely. The staff are so magnificent I simply do not have the words. Kind. Funny. Talented. Warm and truly work as a team. Have fun with each other and the residents. Nothing is too much trouble. AMAZING! I can't thank u all enough. You saved him. And me. Grateful beyond belief. Thank you
Reply from Nicola Howard, CRM at Copperfield CourtWe truly cannot thank you enough for your beautiful comments and kind words. Reading this means more to us than we can say.
It has been an honour and a privilege to care for your dad and to see him regain his spirit, humour and personality again. Your love, dedication and determination for him have been incredible every step of the way.
We will be sharing your message with all of the staff, as it will mean the world to every single member of the team. Thank you for taking the time to write such heartfelt words - they remind us why we do what we do.
We are so happy that your dad is back to being the funny, cheeky gentleman you always knew was still there.
With our heartfelt thanks and very best wishes to you both.
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Review of

Copperfield Court

from G E (Granddaughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended the care home to visit my grandma. It was a lovely atmosphere and it was nice to see so many other residents enjoying the sunshine.
I was greeted at the entrance by Nicola who instantly made me feel welcome and she was honestly very friendly. She came across very approachable, professional
and it was evident that she valued all of the residents.
It was clear to see that every staff member took pride in their jobs and looked after not only my grandma but also the other residents with comfort and empathy.
I left the care home knowing that my grandma was in safe hands and that she would be looked after which gave me a sense of relief and reassurance.
Reply from Nicola Howard, CRM at Copperfield CourtThank you for your kind words, I will pass this on to all of our staff members here at Copperfield Court.
We are delighted to hear that you know that your grandma is happy and very well looked after by our amazing team.
Thank you again, for such wonderful feedback.
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Review of

Estuary Gardens Care Home

from Sarah F (Daughter of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with the care my mum receives at Estuary Garden. From the moment she arrived, the team made her feel welcome, safe, and truly at home.


The staff are exceptional - kind, patient, and always treating residents with dignity and respect. It's clear they genuinely care, not just

about day-to-day needs but about each person as an individual. That makes such a difference to families like ours.


The home itself is always clean, comfortable, and thoughtfully run. There's a lovely atmosphere, with activities and little touches (like events and gatherings) that bring real joy to the residents.


Knowing my mum is so well looked after gives us enormous peace of mind. We're incredibly grateful to everyone at Estuary Garden for the compassion and dedication they show every single day.

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Review of

Bowesbury

from Annie B (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad became a resident at Bowesbury Care Home, Boulton Moor, Derby.
The carers, the managers, the housekeeping staff & chiefs! Have been nothing but welcoming, the food is very well liked by my dad. He has settled in very well only after a couple of weeks.
Everyone works as a team & are supportive
to me as well as my dad.
I can thoroughly recommend this home to everyone who is thinking of going into one!
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Review of

Woodland View Lodge

from Alex J (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving in to Woodlan View Lodge Dad has been so happy. All the staff are excellent carers. It feels like a very welcoming home from home, nothing is too much trouble.
All staff are helpful and sincere in what they do.
Reply from Selina Sapsford, Customer Relationship Manager at Woodland View LodgeThank you so much for such wonderful feedback, it is a real pleasure to be looking after your dad and thank you for trusting us with his care!!
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Review of

Lake View Lodge

from Kaye B (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father needed respite care. Lakeview was our first experience of using a care home facility and it was incredible. They looked after my dad incredibly well and he really enjoyed his time there. Visitors were allowed, and there were lots of activities every day if you wanted to take part, equally peace
and tranquility overlooking the beautiful lake too. A sunny location, lovely views and because its brand new, everything is 5 star.
Every one of the staff from the admin team to the nurses and catering team were all fabulous.
Should my dad need a permanent home or more respite, we shall return!
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Review of

Stowe Mount

from Rachel F (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and settled and in a good routine. Staff are all friendly and know her. They all look after her and have genuine affection for her.
Reply from Rebecca Bristow, Care Home Manager at Stowe MountThank you for taking the time to review our care home.
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Awards / Recognitions (0)

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Frequently Asked Questions about Crystal Care Collection

Costs for care homes owned by Crystal Care Collection

Average costs per week for care homes owned by Crystal Care Collection by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Crystal Care Collection, based on 27 out of 29 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,513
Residential Dementia Care £1,513
All Care Types £1,513
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Crystal Care Collection own?

Crystal Care Collection own 29 Care Homes.

Which Crystal Care Collection Care Homes have the highest review score?

Dale Brook, Bradshaw Lodge & Copperfield Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crystal Care Collection to verify any information. View our terms and conditions. Crystal Care Collection has a Platinum Service – more info.