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Care Homes Owned by Hartford Care Group Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming environment, where residents are supported by compassionate, enthusiastic and like-minded individuals. Hartford Care works closely with residents and their families to deliver personalised care plans that respect dignity, privacy and individuality, while promoting independence wherever possible.

With a strong family ethos and a commitment to making a positive difference, Hartford Care is proud of the care it delivers and the communities it nurtures — helping residents live life to the fullest every day.

Hartford Care Group Ltd Locations (45)

 - Browse 45 Care Homes owned by Hartford Care Group Ltd
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Hazeldene House
Romford Road, Pembury, Tunbridge Wells TN2 4AY 
9.9 73 reviews
Hazeldene House, Tunbridge Wells, Kent
"If I could give Hazeldene more stars I would. The care my nan received was absolutely amazing. Unfortunately she was not there long, but…"   Read all 73 reviews
  • from £2,125 / week
  • 75 Rooms
Location Type Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harlow Hall
1 Ordnance Road, Aldershot GU11 1TW 
9.9 64 reviews
Harlow Hall, Aldershot, Hampshire
"We are so grateful to have found Harlow Hall. What began as a short respite stay has now become a permanent home, which reflects the high…"   Read all 64 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Tree
Sprents Lane, Overton, Basingstoke RG25 3HX 
9.8 72 reviews
Beech Tree, Basingstoke, Hampshire
"Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful.…"   Read all 72 reviews
  • from £1,554 / week
  • 60 Rooms
Location Type Care Home

Discover the Heart of Care at Beech Tree Nursing and Residential Care Home Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bethel House
28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 
9.8 85 reviews
Bethel House, New Milton, Hampshire
"My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is…"   Read all 85 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home was refurbished in 2016 and has a number of comfortable communal ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Malden House
69 Sidford Road, Sidmouth EX10 9LR 
9.8 115 reviews
Malden House, Sidmouth, Devon
"Mum has been in Malden House for almost a year and she has settled in well. We looked at a number of homes before deciding which home…"   Read all 115 reviews
  • from £1,750 / week
  • 29 Rooms
Location Type Care Home

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cotswolds Rise Care Home
Upper Mill, Purton, Swindon SN5 4FL 
9.8 34 reviews
Cotswolds Rise Care Home, Swindon, Wiltshire
"I would like to thank the staff for the kindness and care they showed my mother when she recently celebrated her 90th Birthday while living…"   Read all 34 reviews
  • from £1,600 / week
  • 66 Rooms
Location Type Care Home

Cotswolds Rise Care Home is the latest addition to Hartford Care's portfolio of high-quality residential homes. Ideally located in a residential area of Swindon, it offers convenient access to a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Burnham Lodge
Parliament Lane, Burnham, Slough SL1 8NU 
9.7 100 reviews
Burnham Lodge, Slough, Buckinghamshire
"Since Aunty Val, has been in the home, it has been lovely to visit her and so different from visiting her at home when we had to do things…"   Read all 100 reviews
  • from £1,750 / week
  • 60 Rooms
Location Type Care Home

Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900. Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Boulters Lock Residential Home
56 Sheephouse Road, Maidenhead SL6 8HP 
9.7 95 reviews
Boulters Lock Residential Home, Maidenhead, Berkshire
"Dad has been in Boulters Lock care home for 6 months now. Couldn't be happier, he has settled in so well, much better then we had expected,…"   Read all 95 reviews
  • from £1,825 / week
  • 32 Rooms
Location Type Care Home

Boulters Lock is an impressive late Victorian family home filled with warmth and understanding. Elegant and welcoming, the spacious accommodation incorporates many of its original features to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodlands House
205 Woodlands Road, Woodlands, Southampton SO40 7GL 
9.7 111 reviews
Woodlands House, Southampton, Hampshire
"My Mother has been a resident of Woodlands House for nine years now and she continues to be very happy and settled in this very comfortable…"   Read all 111 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highfield Nursing Home
33 Queen's Road, Ryde PO33 3BG 
9.7 80 reviews
Highfield Nursing Home, Ryde, Isle of Wight
"Highfields a very happy place to be al, the staff do their very best to keep the residents as healthy and happy as possible considering why…"   Read all 80 reviews
  • from £1,525 / week
  • 46 Rooms
Location Type Care Home

Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
West Cliff Hall Care Home
West Street, Hythe, Southampton SO45 6AA 
9.7 118 reviews
West Cliff Hall Care Home, Southampton, Hampshire
"We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the…"   Read all 118 reviews
  • from £1,500 / week
  • 59 Rooms
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cornford House
Cornford Lane, Pembury, Tunbridge Wells TN2 4QS 
9.7 43 reviews
Cornford House, Tunbridge Wells, Kent
"When visiting my Dad it was always lovely to see how well he was looked after. Nothing was too much trouble for the staff and always…"   Read all 43 reviews
  • from £2,125 / week
  • 70 Rooms
Location Type Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Laurels & Pine Lodge
33/37 Foxholes Road, Oakdale, Poole BH15 3NA 
9.7 105 reviews
The Laurels & Pine Lodge, Poole, Dorset
"My sister and I have always experienced very good service from the staff. The home is very clean and welcoming. We feel our aunt is very…"   Read all 105 reviews
  • from £1,300 / week
  • 55 Rooms
Location Type Care Home

The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Belford House
Lymington Bottom, Four Marks, Alton GU34 5AH 
9.7 85 reviews
Belford House, Alton, Hampshire
"Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home.…"   Read all 85 reviews
  • from £1,650 / week
  • 42 Rooms
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Wantsum Lodge
32 St Mildred's Road, Ramsgate CT11 0EF 
9.7 13 reviews
Wantsum Lodge, Ramsgate, Kent
"Management and staff work extremely hard, giving amazing care to my mother and all the residents. Me and my family are very thankf…"   Read all 13 reviews
  • from £1,200 / week
  • 41 Rooms
Location Type Care Home

Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodchurch House
Brook Street, Woodchurch, Ashford TN26 3SN 
9.6 55 reviews
Woodchurch House, Ashford, Kent
"My husband has been a resident in the Dementia unit for a year and receives excellent care. Every member of the nursing and care team is…"   Read all 55 reviews
  • from £2,125 / week
  • 85 Rooms
Location Type Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hartford Court
Catherington Place, Portsmouth PO3 6GN 
9.6 86 reviews
Hartford Court, Portsmouth, Hampshire
"I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was…"   Read all 86 reviews
  • from £1,650 / week
  • 64 Rooms
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Newland House
50 Newland, Witney OX28 3JG 
9.5 57 reviews
Newland House, Witney, Oxfordshire
"Newland House was a perfect choice for my mother for her last 15 months. The staff were all extremely welcoming whenever we visited,…"   Read all 57 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House PAU
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 46 reviews
Hawkhurst House PAU, Cranbrook, Kent
"I'm currently a resident at Hawkhurst House Care Home. I'm here recovering for a fall and after two major operations. The facilities at…"   Read all 46 reviews
  • from £2,125 / week
  • 31 Rooms
Location Type Care Home

At Hawkhurst House PRU, residents live in personalisable Care Suites and can enjoy communal areas like lounges, dining spaces, a café, and garden. Each floor has a nurse and Care Companions who ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Tegfield House
24 Chilbolton Avenue, Winchester SO22 5HD 
9.5 100 reviews
Tegfield House, Winchester, Hampshire
"My mother took a while to settle in the home. But now she is much happier. The staff are all caring and understanding. They try to get mum…"   Read all 100 reviews
  • from £1,600 / week
  • 39 Rooms
Location Type Care Home

Tegfield House, located in Winchester, is an impressive family home filled with character, warmth and understanding. Elegant and comfortable, the homely accommodation has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 33 reviews
Hawkhurst House, Cranbrook, Kent
"I can honestly say that Hawkhurst House has made such a positive difference to my 91 year old mother's life. She is incredibly happy there,…"   Read all 33 reviews
  • from £2,125 / week
  • 54 Rooms
Location Type Care Home

Residents live in Care Suites which they are encouraged to personalise so they feel 'at home'. Residents also have access to the shared areas such as the communal lounges, kitchenettes, dining areas, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Elms Care Home
Swains Road, Bembridge PO35 5XS 
9.5 85 reviews
The Elms Care Home, Bembridge, Isle of Wight
"The Elms was chosen as a stepping stone between leaving hospital after nearly a month, and going home. I had to learn to live with a…"   Read all 85 reviews
  • from £1,475 / week
  • 48 Rooms
Location Type Care Home

The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Lodge
Hayfield Road, Chapel-en-le-Frith, High Peak SK23 0QH 
9.5 7 reviews
The Lodge, High Peak, Derbyshire
"Mum was in The Lodge nursing home for 5 weeks for end of life care. From the moment mum entered the home she was shown love, care and…"   Read all 7 reviews
  • from £1,042 / week
  • 36 Rooms
Location Type Care Home

In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Springfield Nursing Home
26 Arthur's Hill, Shanklin PO37 6EX 
9.5 185 reviews
Springfield Nursing Home, Shanklin, Isle of Wight
"Excellent sevice except they were a little time answering a call otherwise everything was satisfactory and enjoyed my six weeks stay…"   Read all 185 reviews
  • from £1,600 / week
  • 62 Rooms
Location Type Care Home

Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Stokeleigh
19 Stoke Hill, Stoke Bishop, Bristol BS9 1JN 
9.4 74 reviews
Stokeleigh, Bristol, Bristol
"My Mum stayed at Stokeleigh for respite care for a fortnight. All the staff were very professional, very friendly, helpful and nothing was…"   Read all 74 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Inver House
Foreland Road, Bembridge PO35 5UB 
9.4 18 reviews
Inver House, Bembridge, Isle of Wight
"Lovely nursing home, very clean and fantastically friendly carers, cannot fault them. They have all been so caring for my mum.…"   Read all 18 reviews
  • from £1,475 / week
  • 51 Rooms
Location Type Care Home

A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkinge House 2nd Floor Unit
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
9.3 20 reviews
Hawkinge House 2nd Floor Unit, Folkestone, Kent
"We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at…"   Read all 20 reviews
  • from £2,125 / week
  • 60 Rooms
Location Type Care Home

Hawkinge House in Hawkinge, in Folkestone, provides supported living in comfortable studio suites for older adults, with the option of 24-hour nursing care when needed. Couples are welcome, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Moorhill
Moorhill Road, West End, Southampton SO30 3AZ 
9.3 9 reviews
Moorhill, Southampton, Hampshire
"Since my aunt became a resident of Moorhill she has received excellent care. It was a difficult decision to make but the staff have made…"   Read all 9 reviews
  • from £1,650 / week
  • 70 Rooms
Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Primecare
62 Downs Grove, Vange, Basildon SS16 4QL 
9.3 17 reviews
Primecare, Basildon, Essex
"I have been coming to this care home to visit my aunt regularly and staff are lovely, always have time to chat or sort any requests. My…"   Read all 17 reviews
  • from £1,199 / week
  • 42 Rooms
Location Type Care Home

Primecare promotes both comfort and independence. The focus is always on understanding each resident as a person first - their history, their preferences and the routines that help them feel secure ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Ashley Grange Nursing Home
Lode Hill, Downton, Salisbury SP5 3PP 
9.3 39 reviews
Ashley Grange Nursing Home, Salisbury, Wiltshire
"My nans time at Ashley Grange was short but sweet, but our overall experience was excellent. They treated my Nan with dignity, respect and…"   Read all 39 reviews
  • from £1,450 / week
  • 55 Rooms
Location Type Care Home

Ashley Grange is a delightful character residential and nursing home, nestled in the beautiful Wiltshire countryside and on the stunning New Forest border. Located just outside of the beautiful ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Hartford Care Group Ltd Reviews (2186)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.304) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Hawkhurst House PAU

from Gerard C (Respite Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm currently a resident at Hawkhurst House Care Home. I'm here recovering for a fall and after two major operations.
The facilities at the home are fantastic. And the staff take great care of me daily. I am recieving daily physio
And the room I am staying in is fully self contained.


I cannot

thank both the carers and the physio staff enough. They've been brilliant in getting me back to health. A special thanks to Laura who organizes all the daily activities. Laura thank you for making my stay here a pleasant one
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for the wonderful review which I have just shared with the team. They are delighted that they were able to help you on your recovery journey and that they were able to make your stay enjoyable.
Best wishes
Gail and the Team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Harlow Hall

from Lynn W (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to have found Harlow Hall. What began as a short respite stay has now become a permanent home, which reflects the high level of care and kindness shown by everyone there.


From the beginning, the staff made mum feel welcome, safe, and respected. They took the time to understand

her needs and routines, making the transition much smoother than expected. It's clear she is not just being looked after, but genuinely cared for.


The team are approachable, compassionate, and professional, and communication has been excellent. It gives great peace of mind knowing she is in such capable hands.


Harlow Hall is clean, comfortable, and has a warm, friendly atmosphere. There has been a noticeable improvement in mums wellbeing, would highly recommended to others.


Massive thank you to all the team at Harlow Hall

Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your wonderful review. We're delighted to hear that your mum has settled so well at Harlow Hall and that the care, support, and communication from the team have given you peace of mind. It's especially rewarding to know you've seen such a positive improvement in her wellbeing and that she feels safe, comfortable, and genuinely cared for. Your kind words mean a great deal to everyone here, and we truly appreciate you taking the time to share your experience and recommend us.
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  • Care / Support
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  • Rooms
  • Value for Money
Review of

Newland House

from Nicola H (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Newland House was a perfect choice for my mother for her last 15 months. The staff were all extremely welcoming whenever we visited, offering refreshments and an update on how she was. Mum enjoyed taking part in the various activities offered. Each and every one of the staff were so caring and thoughtful.
It was a huge relief to know she was so well looked after by Sue and her team. Thank you so much.
Reply from Jenni Laffoley, Head of Marketing at Newland HouseThank you for your kind words and for trusting us with your mother's care at Newland House. We're really pleased to hear she enjoyed the activities and that you felt reassured by the care and support from Sue and the team. Your feedback means a great deal to everyone here, and we're grateful you took the time to share it.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
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  • Rooms
  • Value for Money
Review of

Alton Place

from J M (Wife of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The over all experience of this home is good.
However, I feel that more staff are needed now that there are more wheelchair users which need more assistance. More sit-to-stands are therefore needed to accommodate these people. Only on the ground floor is not sufficient.
Laundry is a continuing problem.
The
management team should be more evident during working hours.
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you for your feedback. We're pleased to hear that your overall experience of the home has been good. We also appreciate you raising your concerns, as we are always looking for ways to improve the care and support we provide. Staffing levels, equipment needs, laundry processes, and management visibility are all important areas, and your comments will be shared with the team for review. Thank you for taking the time to share your thoughts.
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  • Rooms
  • Value for Money
Review of

Alton Place

from Aaron C (Grandson of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing care and such a warm, homely environment. My granny is so happy there. I'd 100% recommend it to anyone looking for a truly lovely place. I appreciate everything you have done, cannot thank you enough!
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you so much for your lovely feedback. We're really pleased to hear your granny is happy and that you feel the home provides such a warm and caring environment. Your recommendation means a great deal to the team, and we value you taking the time to leave a review.
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  • Cleanliness
  • Treated with Dignity
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Review of

Cotswolds Rise Care Home

from Leigh W (Son of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, informative, caring. Nothing is a bother. Activities daily. Welfare at the forefront.
Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care HomeThank you for your kind feedback. We're really pleased to hear you've found our team friendly, caring, and supportive, and that our daily activities and focus on residents' wellbeing stand out. Your comments mean a great deal to us, and we truly appreciate you taking the time to share them.
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Review of

Aldergrove Manor Care Home

from C B (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a care home can't fault the care given, it is exceptional, nothing is too much trouble, always available to listen and help with any queries I may have, which is really good peace of mind and the rooms are kept clean and tidy and the choice of menus is really good.
Reply from Lilly Mcneill, Marketing Apprentice at Aldergrove Manor Care HomeThank you so much for your wonderful feedback. We are thrilled to hear that you feel our care is exceptional and that our team is always there to listen and support you. Providing peace of mind to our residents and their families is our top priority. We'll be sure to pass your kind words on to the team.
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Review of

Ashgrove

from Lisa W (Granddaughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home to be warm and welcoming to residents and families. My grandmother was a resident for 3 years until she died recently. The staff always appeared to be genuinely caring and helpful. They displayed warmth and empathy to her and were always interested how they could improve her well being.
I feel that they genuinely cared that made such a difference to her and to me. I have been in quite a few care homes with my work and not found any of their staff to be as caring as the ones in Ashgrove.
Reply from Lilly Mcneill, Marketing Apprentice at AshgroveThank you for such a touching review. We are so sorry for your loss, and we are deeply honored that you chose Ashgrove for your grandmother.
It means a great deal to hear that our team provided such genuine warmth and care and that our support made a real difference. We are truly grateful for your kind words and will be sure to share them with the entire team. Our thoughts are with you and your family.
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Review of

Woodlands House

from Jennie C (Daughter of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident of Woodlands House for nine years now and she continues to be very happy and settled in this very comfortable environment. Staff are always very responsive to her needs and support her very kindly. There are many activities offered here and Mum particularly enjoys the weekly
quizzes, art and craft activities, keep fit, music and games. In the summer it's good to be able to go out into the gardens and enjoy the flowers, trees and birdsong which Mum particularly likes. She says they're a friendly lot here and she feels she's among friends. She seems very happy. The environment is very warm and comfortable and is kept very clean and fresh. Mums room is welcoming with some of her furniture and possessions bought from her own home. The meals are all freshly cooked and usually served in the dining room which is sociable and bright. There are always food choices to suit everyone. She is very well looked after and I am always informed if there are any issues.
Reply from lilly mcneill, Marketing Apprentice at Woodlands HouseThank you for such a lovely review. We are delighted to hear that your mother has been so happy and settled at Woodlands House. It is wonderful to know she enjoys our activities and feels she is among friends, that sense of community is exactly what we strive for. We will be sure to share your kind comments with the entire team.
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Review of

Rhosyn Melyn

from Marcus R (Friend of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This review covers 2yrs and C's time with you and all our very regular visits to her in your care.
The outstanding care given to my very dear friend as been brilliant, I cannot find fault ANYWHERE with it. ALL care staff are so friendly and welcoming, each and everyone of them is a credit to the care
industry, and Rhosyn Melyn are incredibly lucky to have them, they truely are worth their weight in gold.
I cannot thank you enough especially for the long visits we have had over the last difficult week, your friendliness and hospitality with us as been phenominal.
An extra big thanks must especially go to the 2 night nurses who have worked this week upto 26.03.2026, they have been so compassionate and caring with our friend and us, it warms the heart.
Thank you all for helping to make the world a better place.
I wish you all the very best of good wishes, and every ounce of happiness that you deserve.
THANK YOU RHOSYN MELYN
Reply from Lilly Mcneill, Marketing Apprentice at Rhosyn MelynThank you so much for your moving review. We are honored to have cared for your dear friend and are so pleased we could provide support to you both. We will be sure to share your kind comments with the entire team, who will be incredibly touched by your feedback. Thank you for taking the time to share your experience.
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Review of

Victoria Lodge Care Home

from Sarah F (Sister of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have found Victoria Lodge Care Home to be warm, friendly, clean and welcoming. The managers and staff are very efficient, understanding & quick to ammend any issues. Despite this being a difficult change for our sister they have done everything within their power to ensure her care needs both physically
& mentally are met. The building is always very clean, the staff are always focused on residents Care, the building is quite modern, nice outside spaces, a good sized car park, the decor inside the home is more like a boutique hotel (which is fantastic for both residents & visitors) the laundry service is very efficient and we have notice the residents are regularly offered drinks food snacks ect.
Reply from lilly mcneill, Marketing Apprentice at Victoria Lodge Care HomeThank you so much for your wonderful feedback. We are delighted to hear that your sister has settled in so well and that you are happy with the care, our facilities, and our team. It is reassuring to know that we've made this transition easier for your family. We will be sure to share your kind words with the team at Victoria Lodge.
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Review of

The Elms Care Home

from M K (Respite Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Elms was chosen as a stepping stone between leaving hospital after nearly a month, and going home. I had to learn to live with a catheter and manage the regular changing of its components after the hospital doing it all without much advice. That's why my wife was with me most of the time at The
Elms. Everyone at The Elms worked together as a good team and their skills were comforting as their kindness to one and all. Accommodation was clean and bright and food more than adequate. In all a friendly caring place with I would think most happy occupants. Being a tempory, fleeting visitor I don't think my stay was typical.
Reply from Gill McLean, Deputy Manager at The Elms Care HomeThank you so much for taking the time to share your experience. Were really pleased to hear that your stay at The Elms provided a supportive stepping stone during your recovery after hospital.
Adjusting to something like managing a catheter can be challenging, so its good to know you felt supported during that time, and that your wifes presence was welcomed. Your kind words about our teams skills, teamwork, and compassion mean a great dealthey work hard to create a safe and reassuring environment for everyone in our care.
Were also glad you found the accommodation comfortable and the atmosphere friendly and caring. Even though your stay was temporary, its lovely to hear it made a positive difference during an important stage of your recovery.
We wish you all the very best as you continue at home, and thank you again for your thoughtful feedback.
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Review of

Cornford House

from A S (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting my Dad it was always lovely to see how well he was looked after. Nothing was too much trouble for the staff and always offering tea, coffee & biscuits to us. Such a lovely set up.
Reply from lilly mcneill, Marketing Apprentice at Cornford HouseThank you for your kind review. We are so pleased to hear that you feel your Dad is well looked after. Providing dedicated, attentive care is our top priority, and we are glad that our team's warmth and hospitality have made such a positive impression on you. We will be sure to share your kind comments with the entire team.
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Review of

Cornford House

from Patricia B (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the carers to be kind, helpful and always their when needed.
Reply from lilly mcneill, Marketing Apprentice at Cornford HouseThank you for your kind feedback. We are so pleased to hear that you found our carers to be kind, helpful, and always available when needed. We will be sure to share your lovely comments with the whole team.
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Review of

Hawkinge House Proactive Assessment Unit

from J W (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with Mum's stay at Hawkinge House. She had a lovely big room, the carers were very kind, and the PAU team were really helpful. The physio team were also very helpful and supportive.
Reply from Charlotte Muir, Manager at Hawkinge House Proactive Assessment UnitMany thanks for your feedback, we really appreciate it and are glad that your mum enjoyed her stay with us.
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Review of

Hawkhurst House PAU

from Julie G (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted to the PAU Unit at Hawkhurst House in March 2025 after suffering a broken hip. The staff are wonderful, kind, compassionate and caring, managed by the manager Gail. Her office door is always open, and nothing is too much trouble.
Mum has now been transferred to the ground as a permanent
resident - I cannot speak highly enough of Gail and her team.
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for taking time to complete a review. It was our pleasure to care for mum on PAU and meet all the family. Although mum has moved downstairs to long stay she comes up to see us most days and she is always very welcome.
Thanks again
Gail and the PAU Team
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Review of

The Elms Care Home

from Susan F (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Elms has such a welcoming feel with the attentive staff who are conscientious in their care. They listen carefully to requests and ensure their work is carried out professionally and with respect and gentle care. My parents love to come in for Day visits (and delicious meals) and always look forward
to spending time in such a genuinely happy home. Thank you to all the staff for ensuring their time at The Elms is always filled with joy.
Reply from Gill McLean, Deputy Manager at The Elms Care HomeThank you so much for your kind and thoughtful feedback.
We are delighted to hear that your parents enjoy their visits to The Elms and that they feel happy, welcomed, and well cared for. It means a great deal to our team to know that their efforts are appreciated and that the environment we strive to create is felt by both residents and their families.
Your comments will be shared with all the staff, who will be very pleased to know they are making such a positive difference.
We look forward to welcoming your parents again soon.
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Review of

Hartford Court

from E L (Friend of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was here to see and made sure I went to the right place. The home was immaculately clean and the staff were really helpful. My friend said she liked being at Hartford
Court as it was cheerful and she has made new friends. What she really likes is the fact that the staff treat her with dignity and respect. She has the options to join in activities as she wishes. This was a really nice visit and I look forward to returning. She also said that she enjoys the food - there is plenty of it and she always has a good choice. She told me that she had made the right choice when she chose Hartford Court.
Reply from Jenni Laffoley, Head of Marketing at Hartford CourtThank you for sharing such a lovely review following your visit to Hartford Court. We're delighted to hear that you felt welcomed and were impressed with the cleanliness of the home and the helpfulness of our team.

It's especially wonderful to know that your friend feels happy here, has made new friends, and enjoys the welcoming atmosphere. Treating our residents with dignity and respect is at the heart of everything we do, so your kind comments mean a great deal to us. We're also pleased to hear she enjoys the food and the choice of activities available. Thank you again for your feedback, and we look forward to welcoming you back again soon.
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Review of

Tegfield House

from J G (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother took a while to settle in the home. But now she is much happier. The staff are all caring and understanding. They try to get mum to join in activities which she does enjoy.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for your kind words. We understand that moving into a new home can take time to adjust to, so we're very pleased to hear that your mum is now much happier.
Our team works hard to provide caring and understanding support, and it's lovely to know they encourage your mum to take part in activities that she enjoys. Thank you for trusting us with her care.
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Review of

Woodlands House

from Russell P (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad went in for respite care on New Year's Eve 2025 / 26 and will now stay permanently.
The house and his room are lovely, the staff are very friendly and caring. I enjoy visiting Dad there and it has now started to feel like a second home for myself!
Dad is well looked after, he has good days and
bad days and often wants to go home but the staff are very patient and understanding with his mood swings.
I couldn't think of a better place for Dad to be, the house is lovely and well kept, and the location in the forest is gorgeous.
Unfortunately I have dropped one star as sometimes he cant reach his buzzer or phone when he is alone in his room.
Reply from Jenni Laffoley, Head of Marketing at Woodlands HouseThank you for your kind review. We're so pleased to hear that your dad feels settled with us and that you enjoy visiting - it's lovely to know Woodlands House is starting to feel like a second home for you too.

Our team works hard to provide compassionate care, especially on the more difficult days, so your kind words will mean a lot to them. We also appreciate you raising the point about the buzzer and phone, and we will certainly review this to help ensure they are always within easy reach.Thank you again for your feedback and for trusting us with your dad's care.
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Awards / Recognitions (9)

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Frequently Asked Questions about Hartford Care Group Ltd

Costs for care homes owned by Hartford Care Group Ltd

Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 45 out of 45 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,526
Residential Dementia Care £1,540
Nursing Care £1,741
Nursing Dementia Care £1,692
All Care Types £1,526
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hartford Care Group Ltd own?

Hartford Care Group Ltd own 45 Care Homes.

Which Hartford Care Group Ltd Care Homes have the highest review score?

Hazeldene House, Harlow Hall & Beech Tree have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.