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Care Homes Owned by Hartford Care Group Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming environment, where residents are supported by compassionate, enthusiastic and like-minded individuals. Hartford Care works closely with residents and their families to deliver personalised care plans that respect dignity, privacy and individuality, while promoting independence wherever possible.

With a strong family ethos and a commitment to making a positive difference, Hartford Care is proud of the care it delivers and the communities it nurtures — helping residents live life to the fullest every day.

Hartford Care Group Ltd Locations (45)

 - Browse 45 Care Homes owned by Hartford Care Group Ltd
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Hazeldene House
Romford Road, Pembury, Tunbridge Wells TN2 4AY 
9.9 73 reviews
Hazeldene House, Tunbridge Wells, Kent
"If I could give Hazeldene more stars I would. The care my nan received was absolutely amazing. Unfortunately she was not there long, but…"   Read all 73 reviews
  • from £2,125 / week
  • 75 Rooms
Location Type Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harlow Hall
1 Ordnance Road, Aldershot GU11 1TW 
9.9 63 reviews
Harlow Hall, Aldershot, Hampshire
"I can't speak highly enough of Harlow Hall Care Home. My father is currently staying there, and the level of care, compassion, and…"   Read all 63 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Tree
Sprents Lane, Overton, Basingstoke RG25 3HX 
9.8 72 reviews
Beech Tree, Basingstoke, Hampshire
"Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful.…"   Read all 72 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

Discover the Heart of Care at Beech Tree Nursing and Residential Care Home Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bethel House
28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 
9.8 85 reviews
Bethel House, New Milton, Hampshire
"My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is…"   Read all 85 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home was refurbished in 2016 and has a number of comfortable communal ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Malden House
69 Sidford Road, Sidmouth EX10 9LR 
9.8 115 reviews
Malden House, Sidmouth, Devon
"Mum has been in Malden House for almost a year and she has settled in well. We looked at a number of homes before deciding which home…"   Read all 115 reviews
  • from £1,750 / week
  • 29 Rooms
Location Type Care Home

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Laurels & Pine Lodge
33/37 Foxholes Road, Oakdale, Poole BH15 3NA 
9.8 105 reviews
The Laurels & Pine Lodge, Poole, Dorset
"My sister and I have always experienced very good service from the staff. The home is very clean and welcoming. We feel our aunt is very…"   Read all 105 reviews
  • from £1,300 / week
  • 55 Rooms
Location Type Care Home

The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Belford House
Lymington Bottom, Four Marks, Alton GU34 5AH 
9.8 85 reviews
Belford House, Alton, Hampshire
"Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home.…"   Read all 85 reviews
  • from £1,650 / week
  • 42 Rooms
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Cotswolds Rise Care Home
Upper Mill, Purton, Swindon SN5 4FL 
9.7 33 reviews
Cotswolds Rise Care Home, Swindon, Wiltshire
"I would like to thank the staff for the kindness and care they showed my mother when she recently celebrated her 90th Birthday while living…"   Read all 33 reviews
  • from £1,675 / week
  • 66 Rooms
Location Type Care Home

Cotswolds Rise Care Home is the latest addition to Hartford Care's portfolio of high-quality residential homes. Ideally located in a residential area of Swindon, it offers convenient access to a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Woodlands House
205 Woodlands Road, Woodlands, Southampton SO40 7GL 
9.7 111 reviews
Woodlands House, Southampton, Hampshire
"Mum initially went into Woodlands House for 2 weeks respite, but settled so well that we decided she would be best served remaining there.…"   Read all 111 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Burnham Lodge
Parliament Lane, Burnham, Slough SL1 8NU 
9.7 100 reviews
Burnham Lodge, Slough, Buckinghamshire
"Since Aunty Val, has been in the home, it has been lovely to visit her and so different from visiting her at home when we had to do things…"   Read all 100 reviews
  • from £1,750 / week
  • 60 Rooms
Location Type Care Home

Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900. Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Boulters Lock Residential Home
56 Sheephouse Road, Maidenhead SL6 8HP 
9.7 95 reviews
Boulters Lock Residential Home, Maidenhead, Berkshire
"Dad has been in Boulters Lock care home for 6 months now. Couldn't be happier, he has settled in so well, much better then we had expected,…"   Read all 95 reviews
  • from £1,825 / week
  • 32 Rooms
Location Type Care Home

Boulters Lock is an impressive late Victorian family home filled with warmth and understanding. Elegant and welcoming, the spacious accommodation incorporates many of its original features to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
West Cliff Hall Care Home
West Street, Hythe, Southampton SO45 6AA 
9.7 118 reviews
West Cliff Hall Care Home, Southampton, Hampshire
"We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the…"   Read all 118 reviews
  • from £1,500 / week
  • 59 Rooms
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highfield Nursing Home
33 Queen's Road, Ryde PO33 3BG 
9.7 80 reviews
Highfield Nursing Home, Ryde, Isle of Wight
"Highfields a very happy place to be al, the staff do their very best to keep the residents as healthy and happy as possible considering why…"   Read all 80 reviews
  • from £1,525 / week
  • 46 Rooms
Location Type Care Home

Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cornford House
Cornford Lane, Pembury, Tunbridge Wells TN2 4QS 
9.7 42 reviews
Cornford House, Tunbridge Wells, Kent
"Everyone has been exceptionally friendly we have been here before and its great that it has not changed so pleased to know my father will…"   Read all 42 reviews
  • from £2,125 / week
  • 70 Rooms
Location Type Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Woodchurch House
Brook Street, Woodchurch, Ashford TN26 3SN 
9.7 55 reviews
Woodchurch House, Ashford, Kent
"My husband has been a resident in the Dementia unit for a year and receives excellent care. Every member of the nursing and care team is…"   Read all 55 reviews
  • from £2,125 / week
  • 85 Rooms
Location Type Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Wantsum Lodge
32 St Mildred's Road, Ramsgate CT11 0EF 
9.7 13 reviews
Wantsum Lodge, Ramsgate, Kent
"Management and staff work extremely hard, giving amazing care to my mother and all the residents. Me and my family are very thankf…"   Read all 13 reviews
  • from £1,200 / week
  • 41 Rooms
Location Type Care Home

Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hartford Court
Catherington Place, Portsmouth PO3 6GN 
9.6 86 reviews
Hartford Court, Portsmouth, Hampshire
"I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was…"   Read all 86 reviews
  • from £1,650 / week
  • 64 Rooms
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tegfield House
24 Chilbolton Avenue, Winchester SO22 5HD 
9.5 100 reviews
Tegfield House, Winchester, Hampshire
"My mother took a while to settle in the home. But now she is much happier. The staff are all caring and understanding. They try to get mum…"   Read all 100 reviews
  • from £1,600 / week
  • 39 Rooms
Location Type Care Home

Tegfield House, located in Winchester, is an impressive family home filled with character, warmth and understanding. Elegant and comfortable, the homely accommodation has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 33 reviews
Hawkhurst House, Cranbrook, Kent
"I can honestly say that Hawkhurst House has made such a positive difference to my 91 year old mother's life. She is incredibly happy there,…"   Read all 33 reviews
  • from £2,125 / week
  • 54 Rooms
Location Type Care Home

Residents live in Care Suites which they are encouraged to personalise so they feel 'at home'. Residents also have access to the shared areas such as the communal lounges, kitchenettes, dining areas, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Newland House
50 Newland, Witney OX28 3JG 
9.5 56 reviews
Newland House, Witney, Oxfordshire
"We were very pleased with the care the staff provided for Auntie Stella during a three-week period of respite over Christmas and New Year.…"   Read all 56 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Stokeleigh
19 Stoke Hill, Stoke Bishop, Bristol BS9 1JN 
9.5 74 reviews
Stokeleigh, Bristol, Bristol
"My Mum stayed at Stokeleigh for respite care for a fortnight. All the staff were very professional, very friendly, helpful and nothing was…"   Read all 74 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Springfield Nursing Home
26 Arthur's Hill, Shanklin PO37 6EX 
9.5 185 reviews
Springfield Nursing Home, Shanklin, Isle of Wight
"Excellent sevice except they were a little time answering a call otherwise everything was satisfactory and enjoyed my six weeks stay…"   Read all 185 reviews
  • from £1,600 / week
  • 62 Rooms
Location Type Care Home

Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hawkhurst House PAU
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 45 reviews
Hawkhurst House PAU, Cranbrook, Kent
"My mum was admitted to the PAU Unit at Hawkhurst House in March 2025 after suffering a broken hip. The staff are wonderful, kind,…"   Read all 45 reviews
  • from £2,125 / week
  • 31 Rooms
Location Type Care Home

At Hawkhurst House PRU, residents live in personalisable Care Suites and can enjoy communal areas like lounges, dining spaces, a café, and garden. Each floor has a nurse and Care Companions who ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Lodge
Hayfield Road, Chapel-en-le-Frith, High Peak SK23 0QH 
9.5 7 reviews
The Lodge, High Peak, Derbyshire
"Mum was in The Lodge nursing home for 5 weeks for end of life care. From the moment mum entered the home she was shown love, care and…"   Read all 7 reviews
  • from £1,042 / week
  • 36 Rooms
Location Type Care Home

In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Elms Care Home
Swains Road, Bembridge PO35 5XS 
9.4 84 reviews
The Elms Care Home, Bembridge, Isle of Wight
"The Elms has such a welcoming feel with the attentive staff who are conscientious in their care. They listen carefully to requests and…"   Read all 84 reviews
  • from £1,475 / week
  • 48 Rooms
Location Type Care Home

The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Inver House
Foreland Road, Bembridge PO35 5UB 
9.4 18 reviews
Inver House, Bembridge, Isle of Wight
"Lovely nursing home, very clean and fantastically friendly carers, cannot fault them. They have all been so caring for my mum.…"   Read all 18 reviews
  • from £1,475 / week
  • 51 Rooms
Location Type Care Home

A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkinge House 2nd Floor Unit
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
9.3 20 reviews
Hawkinge House 2nd Floor Unit, Folkestone, Kent
"We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at…"   Read all 20 reviews
  • from £2,125 / week
  • 60 Rooms
Location Type Care Home

Hawkinge House in Hawkinge, in Folkestone, provides supported living in comfortable studio suites for older adults, with the option of 24-hour nursing care when needed. Couples are welcome, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Moorhill
Moorhill Road, West End, Southampton SO30 3AZ 
9.3 9 reviews
Moorhill, Southampton, Hampshire
"Since my aunt became a resident of Moorhill she has received excellent care. It was a difficult decision to make but the staff have made…"   Read all 9 reviews
  • from £1,650 / week
  • 70 Rooms
Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Primecare
62 Downs Grove, Vange, Basildon SS16 4QL 
9.3 17 reviews
Primecare, Basildon, Essex
"I have been coming to this care home to visit my aunt regularly and staff are lovely, always have time to chat or sort any requests. My…"   Read all 17 reviews
  • from £1,200 / week
  • 42 Rooms
Location Type Care Home

Primecare promotes both comfort and independence. The focus is always on understanding each resident as a person first - their history, their preferences and the routines that help them feel secure ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashley Grange Nursing Home
Lode Hill, Downton, Salisbury SP5 3PP 
9.3 39 reviews
Ashley Grange Nursing Home, Salisbury, Wiltshire
"My nans time at Ashley Grange was short but sweet, but our overall experience was excellent. They treated my Nan with dignity, respect and…"   Read all 39 reviews
  • from £1,450 / week
  • 55 Rooms
Location Type Care Home

Ashley Grange is a delightful character residential and nursing home, nestled in the beautiful Wiltshire countryside and on the stunning New Forest border. Located just outside of the beautiful ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Hartford Care Group Ltd Reviews (2174)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.289) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Hawkinge House Proactive Assessment Unit

from J W (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with Mum's stay at Hawkinge House. She had a lovely big room, the carers were very kind, and the PAU team were really helpful. The physio team were also very helpful and supportive.
Reply from Charlotte Muir, Manager at Hawkinge House Proactive Assessment UnitMany thanks for your feedback, we really appreciate it and are glad that your mum enjoyed her stay with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hawkhurst House PAU

from Julie G (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted to the PAU Unit at Hawkhurst House in March 2025 after suffering a broken hip. The staff are wonderful, kind, compassionate and caring, managed by the manager Gail. Her office door is always open, and nothing is too much trouble.
Mum has now been transferred to the ground as a permanent
resident - I cannot speak highly enough of Gail and her team.
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for taking time to complete a review. It was our pleasure to care for mum on PAU and meet all the family. Although mum has moved downstairs to long stay she comes up to see us most days and she is always very welcome.
Thanks again
Gail and the PAU Team
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

The Elms Care Home

from Susan F (Daughter of Resident) published on 14 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Elms has such a welcoming feel with the attentive staff who are conscientious in their care. They listen carefully to requests and ensure their work is carried out professionally and with respect and gentle care. My parents love to come in for Day visits (and delicious meals) and always look forward
to spending time in such a genuinely happy home. Thank you to all the staff for ensuring their time at The Elms is always filled with joy.
Reply from Gill McLean, Deputy Manager at The Elms Care HomeThank you so much for your kind and thoughtful feedback.
We are delighted to hear that your parents enjoy their visits to The Elms and that they feel happy, welcomed, and well cared for. It means a great deal to our team to know that their efforts are appreciated and that the environment we strive to create is felt by both residents and their families.
Your comments will be shared with all the staff, who will be very pleased to know they are making such a positive difference.
We look forward to welcoming your parents again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hartford Court

from E L (Friend of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was here to see and made sure I went to the right place. The home was immaculately clean and the staff were really helpful. My friend said she liked being at Hartford
Court as it was cheerful and she has made new friends. What she really likes is the fact that the staff treat her with dignity and respect. She has the options to join in activities as she wishes. This was a really nice visit and I look forward to returning. She also said that she enjoys the food - there is plenty of it and she always has a good choice. She told me that she had made the right choice when she chose Hartford Court.
Reply from Jenni Laffoley, Head of Marketing at Hartford CourtThank you for sharing such a lovely review following your visit to Hartford Court. We're delighted to hear that you felt welcomed and were impressed with the cleanliness of the home and the helpfulness of our team.

It's especially wonderful to know that your friend feels happy here, has made new friends, and enjoys the welcoming atmosphere. Treating our residents with dignity and respect is at the heart of everything we do, so your kind comments mean a great deal to us. We're also pleased to hear she enjoys the food and the choice of activities available. Thank you again for your feedback, and we look forward to welcoming you back again soon.
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  • Treated with Dignity
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  • Activities
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Tegfield House

from J G (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother took a while to settle in the home. But now she is much happier. The staff are all caring and understanding. They try to get mum to join in activities which she does enjoy.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for your kind words. We understand that moving into a new home can take time to adjust to, so we're very pleased to hear that your mum is now much happier.
Our team works hard to provide caring and understanding support, and it's lovely to know they encourage your mum to take part in activities that she enjoys. Thank you for trusting us with her care.
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  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

Woodlands House

from Russell P (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad went in for respite care on New Year's Eve 2025 / 26 and will now stay permanently.
The house and his room are lovely, the staff are very friendly and caring. I enjoy visiting Dad there and it has now started to feel like a second home for myself!
Dad is well looked after, he has good days and
bad days and often wants to go home but the staff are very patient and understanding with his mood swings.
I couldn't think of a better place for Dad to be, the house is lovely and well kept, and the location in the forest is gorgeous.
Unfortunately I have dropped one star as sometimes he cant reach his buzzer or phone when he is alone in his room.
Reply from Jenni Laffoley, Head of Marketing at Woodlands HouseThank you for your kind review. We're so pleased to hear that your dad feels settled with us and that you enjoy visiting - it's lovely to know Woodlands House is starting to feel like a second home for you too.

Our team works hard to provide compassionate care, especially on the more difficult days, so your kind words will mean a lot to them. We also appreciate you raising the point about the buzzer and phone, and we will certainly review this to help ensure they are always within easy reach.Thank you again for your feedback and for trusting us with your dad's care.
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Review of

Harlow Hall

from Jake C (Son of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of Harlow Hall Care Home. My father is currently staying there, and the level of care, compassion, and professionalism from every member of staff has been truly outstanding.
From the very beginning, the team made both my father and our whole family feel welcomed, supported,
and reassured.
The environment is warm and clean, and there's always a positive, friendly atmosphere. Communication with families is excellent too, which gives us real peace of mind.
Knowing my father is in such caring hands has made a world of difference during what could otherwise be a very stressful time.
I'm incredibly grateful to everyone at Harlow Hall, they are simply brilliant.
Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your wonderful feedback. We're delighted to hear that your father has been so well supported and that our team has helped both him and your family feel welcomed and reassured.

Providing compassionate care in a warm and positive environment is very important to us, so your kind words will mean a great deal to everyone at Harlow Hall. We're also pleased that our communication with families has helped give you peace of mind.
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Review of

Aldergrove Manor Care Home

from Michelle W (Granddaughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to say a big thank you to all staff and management at aldergrove for looking after my 99 year old nan, she recieved the best care, and was always happy, staff were always attentive to her as she had dry macular dementia and could be very hard work at times. But the patience and care she recieved
was outstanding. Do thank you once again.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for your kind words. It means a great deal to our team to hear that your nan was happy and well cared for during her time with us at Aldergrove House.

Providing compassionate care is very important to us, and we're pleased that our team were able to support her so well. Your feedback will be shared with the team, who will truly appreciate your thanks.
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Review of

Ashgrove

from G O (Daughter of Resident) published on 7 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been at Ashgrove for 4years. She settled in well with staff who welcomed her and made her feel safe and comfortable.
The manager is always available and hands on. He clearly shows strong leadership skills and supports all staff very well.
Mums needs are met in comfortable and homely surroundings.

The home is very clean and well maintained. It has a warm and comfortable feel when you arrive and everywhere is beautifully decorated.
All of the staff are friendly and approachable, they are always on hand to assist and support.
Mum enjoys her meals and routines. There is a huge variety of entertainment to suit everyone's wants and needs.
We are thankful that our mum is well cared for by friendly and efficient staff and the management for their hard work ensuring the smooth running of Ashgrove.
Reply from Jenni Laffoley, Head of Marketing at AshgroveThank you for taking the time to share your lovely feedback. We're so pleased to hear that your mum settled in well and feels safe and comfortable at Ashgrove Manor.

Your kind comments about our manager and team mean a great deal to us. We're proud of our team members who work hard to provide a warm, welcoming environment and high-quality care for all our residents.

It's wonderful to know your mum enjoys the meals, routines, and activities. Thank you for trusting us with her care and for your continued support.
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Review of

Springfield Park Care Home

from T W (Daughter of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum got admitted into Springfield Park Care Home at very short notice. The family went and had a look round and it the family was very impressed. The manager came and done a home visit and said they could accommodate her needs and she was in the home within a few weeks lovely. Staff very polite and
nothing is too much you ask for someone and they're there.
Reply from Jenni Laffoley, Head of Marketing at Springfield Park Care HomeThank you for your kind words. We're delighted that your mum was able to settle in quickly and that the family felt confident and welcomed during the process. Our team takes pride in being attentive, polite, and responsive to every need, and it's wonderful to hear that this made a positive difference for your mum and your family.
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Review of

Wantsum Lodge

from J M (Son of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff work extremely hard, giving amazing care to my mother and all the residents. Me and my family are very thankful.
Reply from Jenni Laffoley, Head of Marketing at Wantsum LodgeThank you so much for your kind words. We're so pleased to hear that your mother feels well cared for, and your appreciation means a great deal to our entire team. It's always our goal to provide compassionate, attentive care to every resident, and we're glad this has made a difference for your family.
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Review of

Primecare

from J K (Niece of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasure to visit my aunt. The staff are always obliging and friendly. We are able to sit in the lounge upstairs (if available) or in the dining room so as not to be in the way of others. The best thing to us is having a member of staff entertaining the residents all day. Brilliant, have visited many
homes but not seen that before. A big plus in my view.
Reply from Jenni Laffoley, Head of Marketing at PrimecareThank you for your lovely review. We're delighted that visiting your aunt is a positive experience and that our team's friendliness and attentiveness make a difference. It's wonderful to hear that you enjoy the activities and entertainment we provide-keeping residents engaged and happy is very important to us.
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Review of

Harlow Hall

from Heather T (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my mums first time at a care home having suffered a stroke, Harlow Hall is a friendly and welcoming place, it is like a Boutique Hotel .


The staff are amazing and quickly ascertained mum's quirky ways


There are plenty of Activities and entertainment such as cinema beauty salon, crafts

a sky bar ,garden room & tribute bands .


Sadly, my mum can't join in with some of these activities as she is bedridden and blind, but she can hear what's going on, which she really enjoys listening to

Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you for your lovely review. We're delighted that your mum feels welcome at Harlow Hall and that she enjoys being part of the lively atmosphere, even when she can't participate directly in some activities. Our team takes great care to understand each resident's needs and ensure they feel included, valued, and comfortable. Your kind words mean a lot to all of us.
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Review of

Ashgrove

from B B (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Ashgrove nearly 7 years. Myself and the family are very happy with the service. Management, carers, cleaners, kitchen staff, activities and laundry they are all very friendly. Its always spotlessly clean, and my mum says the food is very good too, and its lovely to see all the residents
singing, dancing when they have entertainment they really enjoy themselves. Thank you to each and everyone at Ashgrove for all their hard work and dedication.
Reply from Jenni Laffoley, Head of Marketing at AshgroveThank you so much for your wonderful feedback. We're thrilled to hear that your mum has enjoyed her time at Ashgrove over the years and that the care, food, and activities have made a positive impact. Our whole team works hard to create a friendly, clean, and engaging home, and your kind words mean a lot to us. Thank you for taking the time to share your experience.
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Review of

Aldergrove Manor Care Home

from Arthur B (Son of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom currently resides at Aldergrove Manor, I could not ask for better care. They have made her feel welcome from the moment she arrived as well as myself, having never had to deal with care homes before we were both very nervous. Our nerves were put at ease immediately by the Home Manager and Unit
Manager, they were friendly, kind and informative. This is then felt throughout the home, the staff are very friendly and caring, they show compassion and genuine care. The home is clean, well decorated and has a lot of space, there are a lot of rooms available for when more family visit as well as some quieter areas for more secluded visits. The home goes above and beyond to provide that extra bit of care, thank you for everything you do.
Reply from Jenni Laffoley, Head of Marketing at Aldergrove Manor Care HomeThank you so much for your kind words. We're delighted that your mom feels so welcome at Aldergrove Manor and that both of you felt supported from the very beginning. It's wonderful to hear that our team's care, compassion, and attention to detail have made a positive difference. Creating a warm, comfortable, and well-equipped environment for residents and their families is very important to us, and your feedback truly means a lot.
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Review of

Hawkhurst House

from D C (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can honestly say that Hawkhurst House has made such a positive difference to my 91 year old mother's life. She is incredibly happy there, having made new friends, joining in the many varied activities, and really enjoying both the food and the care she receives. She seems not only happier but also
much more confident.
The staff are friendly and consistently show genuine care and attention in everything they do. It's clear they truly care about the residents.
The rooms are spacious and well equipped, with a TV, a comfortable sitting area, a kitchenette with a fridge (which is very useful), and an en-suite shower room. Mum's room also has patio doors that open onto the garden, which is absolutely lovely.
The management have an open-door policy and are always approachable, which gives great reassurance to families.
I'm so pleased we chose this care home for Mum-it has truly been the making of her..
Reply from Chris Walton-Turner, Manager at Hawkhurst HouseThank you so much for such lovely feedback. We are so pleased your mum has settled in and become a valued and active member of the Hawkhurst House family. We hope the weather begins to improve so she can actually open that patio door, use the garden and keep an eye on our guinea pigs, budgies and finches.
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Review of

Broughton Hall

from David L (Brother of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All experiences are very good.
Reply from Jenni Laffoley, Head of Marketing at Broughton HallThank you for your feedback. We're so glad to hear that your experiences with us have been positive. Your kind words mean a lot to our team.
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Review of

Tegfield House

from M C (Daughter-in-law of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A nice, well cared for home which my mother-in-law seems to feel at home in. The facilities are fine, and there are plenty of quality activities. Our dog is always made welcome. My only complaint is that only the staff can open any external doors, so we are left standing in the cold and rain until they
appear. On busy days this can be a good few minutes.
Reply from Jenni Laffoley, Head of Marketing at Tegfield HouseThank you for your review. We're pleased to hear that your mother-in-law feels at home and that you enjoy our facilities and activities-plus it's always lovely to welcome your dog! We also appreciate your constructive note regarding external doors and will review ways to improve the experience for visitors, especially on busy days. Your feedback helps us continue to make the home welcoming and comfortable for everyone.
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Review of

The Lodge

from Martin H (Son of Resident) published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was in The Lodge nursing home for 5 weeks for end of life care. From the moment mum entered the home she was shown love, care and compassion, also ourselves from every member of staff, nothing was ever too much trouble and always done with a smile. The care was exceptional. Mum was shown the utmost
dignity from entering the home until leaving with the staff forming a guard of honour for her final journey.
Reply from Jenni Laffoley, Head of Marketing at The LodgeThank you for sharing your experience. We are deeply touched by your kind words and feel honored to have been able to care for your mum during such an important time. Providing compassionate, dignified care is at the heart of everything we do, and it means so much to hear that this made a difference for both your mum and your family.
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Review of

Hawkinge House Proactive Assessment Unit

from J T (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience in Hawkinge house could not be any better. Everything is perfect. There's so welcoming. The staff are very friendly and helpful. I couldn't fault it. The food is perfect. Very lovely place, also they make visitors very welcome which is lovely in a difficult time
Reply from Charlotte Muir, Manager at Hawkinge House Proactive Assessment UnitMany thanks for your review. We are very happy that you have had a positive experience at the PAU.
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Awards / Recognitions (9)

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Frequently Asked Questions about Hartford Care Group Ltd

Costs for care homes owned by Hartford Care Group Ltd

Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 45 out of 45 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,560
Residential Dementia Care £1,580
Nursing Care £1,726
Nursing Dementia Care £1,726
All Care Types £1,552
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hartford Care Group Ltd own?

Hartford Care Group Ltd own 45 Care Homes.

Which Hartford Care Group Ltd Care Homes have the highest review score?

Hazeldene House, Harlow Hall & Beech Tree have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.