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Care Homes Owned by Hartford Care Group Ltd

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Hartford Care Group Ltd
Hartford Care is proud to create caring communities across its 29 care homes in the south of England.

Since 2003, Hartford Care has been dedicated to providing residential, dementia and nursing care of the highest quality. Guided by its values of Creating Caring Communities, Hartford Care ensures that every home is a place where residents feel safe, respected and truly at home.

Each care home is built around a warm and welcoming environment, where residents are supported by compassionate, enthusiastic and like-minded individuals. Hartford Care works closely with residents and their families to deliver personalised care plans that respect dignity, privacy and individuality, while promoting independence wherever possible.

With a strong family ethos and a commitment to making a positive difference, Hartford Care is proud of the care it delivers and the communities it nurtures — helping residents live life to the fullest every day.

Hartford Care Group Ltd Locations (45)

 - Browse 45 Care Homes owned by Hartford Care Group Ltd
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Hazeldene House
Romford Road, Pembury, Tunbridge Wells TN2 4AY 
9.9 74 reviews
Hazeldene House, Tunbridge Wells, Kent
"If I could give Hazeldene more stars I would. The care my nan received was absolutely amazing. Unfortunately she was not there long, but…"   Read all 74 reviews
  • from £2,125 / week
  • 75 Rooms
Location Type Care Home

Nestled in peaceful woodland on the outskirts of Pembury village near Tunbridge Wells, Hazeldene House is a purpose-built care home offering a comforting blend of skilled nursing, care experience, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Harlow Hall
1 Ordnance Road, Aldershot GU11 1TW 
9.9 64 reviews
Harlow Hall, Aldershot, Hampshire
"We are so grateful to have found Harlow Hall. What began as a short respite stay has now become a permanent home, which reflects the high…"   Read all 64 reviews
  • from £1,550 / week
  • 66 Rooms
Location Type Care Home

Harlow Hall is part of the Hartford Care portfolio which opened in 2023, centrally located in Aldershot, Hampshire. This purpose-built home features 66-ensuite bedrooms and is conveniently ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Tree
Sprents Lane, Overton, Basingstoke RG25 3HX 
9.8 72 reviews
Beech Tree, Basingstoke, Hampshire
"Manager and staff have been excellent all throughout the process of moving my sister into full time care. Extremely supportive and helpful.…"   Read all 72 reviews
  • from £1,554 / week
  • 60 Rooms
Location Type Care Home

Discover the Heart of Care at Beech Tree Nursing and Residential Care Home Nestled in the bustling rural village of Overton, Beech Tree Care Home is more than just a residence—it’s a vibrant ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bethel House
28 Beach Avenue, Barton-on-Sea, New Milton BH25 7EJ 
9.8 85 reviews
Bethel House, New Milton, Hampshire
"My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is…"   Read all 85 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home has a number of comfortable communal areas and bedrooms, giving the ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Malden House
69 Sidford Road, Sidmouth EX10 9LR 
9.8 116 reviews
Malden House, Sidmouth, Devon
"Mum has been in Malden House for almost a year and she has settled in well. We looked at a number of homes before deciding which home…"   Read all 116 reviews
  • from £1,750 / week
  • 29 Rooms
Location Type Care Home

Malden House is a truly elegant country residence that is steeped in period charm yet filled with warmth and understanding. The original house, which dates back to 1820, has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cotswolds Rise Care Home
Upper Mill, Purton, Swindon SN5 4FL 
9.8 34 reviews
Cotswolds Rise Care Home, Swindon, Wiltshire
"I would like to thank the staff for the kindness and care they showed my mother when she recently celebrated her 90th Birthday while living…"   Read all 34 reviews
  • from £1,600 / week
  • 66 Rooms
Location Type Care Home

Cotswolds Rise Care Home is ideally located in a residential area of Swindon, it offers convenient access to a range of amenities including shops, cinema and a library. At Cotswolds Rise, they ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Burnham Lodge
Parliament Lane, Burnham, Slough SL1 8NU 
9.7 100 reviews
Burnham Lodge, Slough, Buckinghamshire
"Since Aunty Val, has been in the home, it has been lovely to visit her and so different from visiting her at home when we had to do things…"   Read all 100 reviews
  • from £1,750 / week
  • 60 Rooms
Location Type Care Home

Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900. Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
West Cliff Hall Care Home
West Street, Hythe, Southampton SO45 6AA 
9.7 119 reviews
West Cliff Hall Care Home, Southampton, Hampshire
"We've been very happy with mum's care. The rooms, catering, facilities, services, events, cleanliness are all excellent, as are all the…"   Read all 119 reviews
  • from £1,500 / week
  • 59 Rooms
Location Type Care Home

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Boulters Lock Residential Home
56 Sheephouse Road, Maidenhead SL6 8HP 
9.7 95 reviews
Boulters Lock Residential Home, Maidenhead, Berkshire
"Dad has been in Boulters Lock care home for 6 months now. Couldn't be happier, he has settled in so well, much better then we had expected,…"   Read all 95 reviews
  • from £1,825 / week
  • 32 Rooms
Location Type Care Home

Boulters Lock is an impressive late Victorian family home filled with warmth and understanding. Elegant and welcoming, the spacious accommodation incorporates many of its original features to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodlands House
205 Woodlands Road, Woodlands, Southampton SO40 7GL 
9.7 111 reviews
Woodlands House, Southampton, Hampshire
"My Mother has been a resident of Woodlands House for nine years now and she continues to be very happy and settled in this very comfortable…"   Read all 111 reviews
  • from £1,650 / week
  • 40 Rooms
Location Type Care Home

Woodlands House is a truly elegant residential home set in its own extensive grounds and beautifully landscaped gardens, located in the rural village of Woodlands which nestles in the peace and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highfield Nursing Home
33 Queen's Road, Ryde PO33 3BG 
9.7 80 reviews
Highfield Nursing Home, Ryde, Isle of Wight
"Highfields a very happy place to be al, the staff do their very best to keep the residents as healthy and happy as possible considering why…"   Read all 80 reviews
  • from £1,525 / week
  • 46 Rooms
Location Type Care Home

Highfield Nursing Home is a beautiful converted Victorian Gentleman's Residence that is now fitted and fully-resourced for modern care requirements, with the addition of a purpose-built extension ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
Cornford House
Cornford Lane, Pembury, Tunbridge Wells TN2 4QS 
9.7 43 reviews
Cornford House, Tunbridge Wells, Kent
"When visiting my Dad it was always lovely to see how well he was looked after. Nothing was too much trouble for the staff and always…"   Read all 43 reviews
  • from £2,125 / week
  • 70 Rooms
Location Type Care Home

Cornford House Care Home is a leading residential and nursing care home in Pembury, Kent, close to Tunbridge Wells, set within six acres of landscaped gardens and peaceful countryside. Providing ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Laurels & Pine Lodge
33/37 Foxholes Road, Oakdale, Poole BH15 3NA 
9.7 105 reviews
The Laurels & Pine Lodge, Poole, Dorset
"My sister and I have always experienced very good service from the staff. The home is very clean and welcoming. We feel our aunt is very…"   Read all 105 reviews
  • from £1,300 / week
  • 55 Rooms
Location Type Care Home

The Laurels and Pine Lodge in Poole is a delightful character residence with a cosy, homely atmosphere. Originally known in the local area as ‘Stone Farm’, the cottages have been respectfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Belford House
Lymington Bottom, Four Marks, Alton GU34 5AH 
9.7 85 reviews
Belford House, Alton, Hampshire
"Everytime I visit my mum the satff are always very polite and considerate towards myself and my mum. The home feels like home from home.…"   Read all 85 reviews
  • from £1,650 / week
  • 42 Rooms
Location Type Care Home

Belford House is a stunning residential care home with a caring, warm and homely atmosphere. Set in nearly three acres of beautiful gardens, Belford House is furnished to a very high standard, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Wantsum Lodge
32 St Mildred's Road, Ramsgate CT11 0EF 
9.7 13 reviews
Wantsum Lodge, Ramsgate, Kent
"Management and staff work extremely hard, giving amazing care to my mother and all the residents. Me and my family are very thankf…"   Read all 13 reviews
  • from £1,200 / week
  • 41 Rooms
Location Type Care Home

Wantsum Lodge in Ramsgate offers residential care, dementia support and short-term respite in an environment where individuality and choice remain central to daily life. The team is committed to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Woodchurch House
Brook Street, Woodchurch, Ashford TN26 3SN 
9.6 56 reviews
Woodchurch House, Ashford, Kent
"Who knew what a tramatic experince it would be having to put your Dad in a home for Dementia . Woodchurch House helped make it as good as I…"   Read all 56 reviews
  • from £2,125 / week
  • 85 Rooms
Location Type Care Home

Nestled in the picturesque village of Woodchurch, Woodchurch House is a purpose-built, 60-bed, state-of-the-art care home thoughtfully designed to support a range of needs. Set within two acres of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hawkhurst House PAU
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.6 47 reviews
Hawkhurst House PAU, Cranbrook, Kent
"This is a beautiful place with absolutely lovely staff, that do everything possible to make the stay as nice and as fruitful as they can.…"   Read all 47 reviews
  • from £2,125 / week
  • 31 Rooms
Location Type Care Home

At Hawkhurst House PRU, residents live in personalisable Care Suites and can enjoy communal areas like lounges, dining spaces, a café, and garden. Each floor has a nurse and Care Companions who ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hartford Court
Catherington Place, Portsmouth PO3 6GN 
9.6 86 reviews
Hartford Court, Portsmouth, Hampshire
"I visited Hartford Court today for the first time and was really impressed. The home was welcoming and the administrator asked me who I was…"   Read all 86 reviews
  • from £1,650 / week
  • 64 Rooms
Location Type Care Home

Hartford Court is a purpose-built care home set right in the heart of Portsmouth within the Guardian’s Gate housing development adjacent to St Mary’s hospital and has a team of dedicated, caring and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Newland House
50 Newland, Witney OX28 3JG 
9.5 57 reviews
Newland House, Witney, Oxfordshire
"Newland House was a perfect choice for my mother for her last 15 months. The staff were all extremely welcoming whenever we visited,…"   Read all 57 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Tegfield House
24 Chilbolton Avenue, Winchester SO22 5HD 
9.5 100 reviews
Tegfield House, Winchester, Hampshire
"Fantastic care home with happy diligent staff. Food is always home cooked and tasty. The residents are always able to interact and there…"   Read all 100 reviews
  • from £1,600 / week
  • 39 Rooms
Location Type Care Home

Tegfield House, located in Winchester, is an impressive family home filled with character, warmth and understanding. Elegant and comfortable, the homely accommodation has been thoughtfully ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkhurst House
Cranbrook Road, Hawkhurst, Cranbrook TN18 5EF 
9.5 33 reviews
Hawkhurst House, Cranbrook, Kent
"I can honestly say that Hawkhurst House has made such a positive difference to my 91 year old mother's life. She is incredibly happy there,…"   Read all 33 reviews
  • from £2,125 / week
  • 54 Rooms
Location Type Care Home

Residents live in Care Suites which they are encouraged to personalise so they feel 'at home'. Residents also have access to the shared areas such as the communal lounges, kitchenettes, dining areas, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Moorhill
Moorhill Road, West End, Southampton SO30 3AZ 
9.5 11 reviews
Moorhill, Southampton, Hampshire
"Since my aunt became a resident of Moorhill she has received excellent care. It was a difficult decision to make but the staff have made…"   Read all 11 reviews
  • from £1,650 / week
  • 70 Rooms
Location Type Care Home

Moorhill is a purpose-built care home in the heart of West End, Southampton. Opened in July 2025, it offers residential, dementia, day, end-of-life, and respite care across 70 stylish en suite ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
The Elms Care Home
Swains Road, Bembridge PO35 5XS 
9.5 85 reviews
The Elms Care Home, Bembridge, Isle of Wight
"The Elms was chosen as a stepping stone between leaving hospital after nearly a month, and going home. I had to learn to live with a…"   Read all 85 reviews
  • from £1,475 / week
  • 48 Rooms
Location Type Care Home

The Elms is a delightful character residence located in the beautiful village of Bembridge on the most easterly point of the Isle of Wight. This wonderful Edwardian property was originally a hotel ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Lodge
Hayfield Road, Chapel-en-le-Frith, High Peak SK23 0QH 
9.5 7 reviews
The Lodge, High Peak, Derbyshire
"Mum was in The Lodge nursing home for 5 weeks for end of life care. From the moment mum entered the home she was shown love, care and…"   Read all 7 reviews
  • from £1,042 / week
  • 36 Rooms
Location Type Care Home

In High Peak, Chapel Lodge offers residential, nursing, dementia and short-term respite care within a friendly and supportive environment designed to promote comfort and independence. The approach ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Springfield Nursing Home
26 Arthur's Hill, Shanklin PO37 6EX 
9.5 185 reviews
Springfield Nursing Home, Shanklin, Isle of Wight
"Excellent sevice except they were a little time answering a call otherwise everything was satisfactory and enjoyed my six weeks stay…"   Read all 185 reviews
  • from £1,600 / week
  • 62 Rooms
Location Type Care Home

Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Stokeleigh
19 Stoke Hill, Stoke Bishop, Bristol BS9 1JN 
9.4 74 reviews
Stokeleigh, Bristol, Bristol
"My Mum stayed at Stokeleigh for respite care for a fortnight. All the staff were very professional, very friendly, helpful and nothing was…"   Read all 74 reviews
  • from £1,475 / week
  • 30 Rooms
Location Type Care Home

Stokeleigh is an attractive, late Victorian home that sits within its own secluded grounds, having been conscientiously extended to provide additional living space and a stylish conservatory. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Inver House
Foreland Road, Bembridge PO35 5UB 
9.4 18 reviews
Inver House, Bembridge, Isle of Wight
"Lovely nursing home, very clean and fantastically friendly carers, cannot fault them. They have all been so caring for my mum.…"   Read all 18 reviews
  • from £1,475 / week
  • 51 Rooms
Location Type Care Home

A thoughtfully converted Edwardian family house, Inver House is located in the small town of Bembridge on the Isle of Wight. Local amenities such as shops, banks, and the Post Office are only a short ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hawkinge House 2nd Floor Unit
Hurricane Way, Hawkinge, Folkestone CT18 7SS 
9.3 20 reviews
Hawkinge House 2nd Floor Unit, Folkestone, Kent
"We were made very welcome here. It wasnt anything like I thought. The place was clean and welcoming and Wendy was so lovely and put us at…"   Read all 20 reviews
  • from £2,125 / week
  • 60 Rooms
Location Type Care Home

Hawkinge House in Hawkinge, in Folkestone, provides supported living in comfortable studio suites for older adults, with the option of 24-hour nursing care when needed. Couples are welcome, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Primecare
62 Downs Grove, Vange, Basildon SS16 4QL 
9.3 17 reviews
Primecare, Basildon, Essex
"I have been coming to this care home to visit my aunt regularly and staff are lovely, always have time to chat or sort any requests. My…"   Read all 17 reviews
  • from £1,199 / week
  • 42 Rooms
Location Type Care Home

Primecare promotes both comfort and independence. The focus is always on understanding each resident as a person first - their history, their preferences and the routines that help them feel secure ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Alton Place
Winchester Road, Alton GU34 1UY 
9.2 9 reviews
Alton Place, Alton, Hampshire
"First class very top spec home Very caring and top class level of care from all staff they can't do enough for him they go above and beyond…"   Read all 9 reviews
  • from £1,650 / week
  • 67 Rooms
Location Type Care Home

Alton Place, a brand-new state-of-the-art care home, welcomed its first residents in July 2025. Offering expert-led care across residential, dementia, day care, end-of-life care, and respite breaks, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care

Hartford Care Group Ltd Reviews (2197)

9.3

Hartford Care Group Ltd has a Group Review Score of 9.3 (9.311) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hartford Care Group Ltd must have a Review Score.

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Review of

Hawkinge House

from Hope M (Sister of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hawkinge House Long Term Care has been a home away from home for my sister. The facility is spacious, clean and welcoming. Both the management team and staff are pleasant, caring and professional. During my visits I had opportunities to join in with planned activities, mealtimes or simply engage
in private time with my sister. I appreciate the excellent care offered by Hawkinge House Long Term Care.
Reply from Tara Peacock, Registered Manager at Hawkinge HouseThank you for your kind review. It is a pleasure to care for your sister and I will ensure the team are made aware of your feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Hazeldene House

from Tina B (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a short visit to Hazeldene House
But in the time we have been here I cannot praise the staff enough.
Thank you to each and everyone of you that looked after my mother so well.


This care home is run extremely well and communication is excellent.

Reply from Katie Wickison, New Resident Manager at Hazeldene HouseThank you for the lovely feedback Tina, we are so glad that you are pleased with your Mothers care and that the staff and the running of the home has stood out to you.
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  • Care / Support
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  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

Malden House

from V W (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Malden House for over a year. It is a fun sociable place. My mother is well looked after and she is very happy. She would tell me if there was anything she didn't like or if anything was making her unhappy and I only receive positive comments.
Reply from Jenni Laffoley, Head of Marketing at Malden HouseThank you for your kind review. We are delighted to hear that your mother is happy at Malden House and enjoying the social and welcoming atmosphere. It is wonderful to know she feels well cared for and content, and we really appreciate you taking the time to share your experience and trust in our team.
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Review of

Moorhill

from Stephen H (Partner of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the staff at Moorhill are committed to providing an excellent service to residents and their visitors. The carers always anticipate the needs of the residents and are totally happy to serve any requests I have to help my partner get ready to go for an outing and to assist her on our return.
The senior staff are always happy to report on my partners health and wellbeing and are providing great help to her daughter with funding requirements for ongoing care. The building is a superb purpose-built facility and has lots of communal areas, both inside and outside, for residents to get together and relax. I'm really happy that my partner is being so well cared-for in Moorhill and I know she is happy living there.
Reply from Jenni Laffoley, Head of Marketing at MoorhillThank you for your kind and thoughtful review. We are so pleased to hear that you feel your partner is happy and well cared for at Moorhill.
Your comments about our caring team, senior staff, and facilities are greatly appreciated, and we are delighted that the support provided to both your partner and family has made a positive difference. Thank you again for taking the time to share your experience and for your continued trust in us.
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  • Treated with Dignity
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Review of

West Cliff Hall Care Home

from J S (Friend of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend and was happy to see them relaxed and comfortable in a pleasant environment. The staff was attentive and supportive, and the home had a calm and welcoming atmosphere. It is lovely to know my friend is being looked after so well.
Reply from Repeka Taukei, Home Manager at West Cliff Hall Care HomeThank you so much for your kind words. We are delighted to hear that your friend feels relaxed and comfortable in our home. We endeavour to create a calm and welcoming environment at West Cliff Hall, where residents feel well cared for and supported.
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  • Treated with Dignity
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Review of

Moorhill

from Gill G (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally recommend Moorhill! We moved Mum to Moorhill (from home) in January this year. With no experience of care homes, I looked at many before choosing Moorhill and I have never regretted that decision. The care is outstanding and the friendliness and thoughtfulness of all staff always goes above
and beyond, treating every resident with respect and a ready smile. The social activities are excellent - Mum is never lonely or bored. Facilities are new and varied - it's like a little village! And best of all, Mum tells me every visit how she loves Moorhill and how happy she is! From a family perspective, we know that Mum is safe and cared for and that makes a massive difference to us all.
Reply from Jenni Laffoley, Head of Marketing at MoorhillThank you so much for your lovely review and recommendation. We are delighted to hear how happy and settled your mum is at Moorhill, knowing she feels safe, supported, and enjoys life with us means a great deal to our team.

Your kind comments about our team, activities, and facilities are truly appreciated, and we will be sure to share them with everyone. Thank you again for placing your trust in us and for taking the time to share your experience.
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Review of

Hawkhurst House PAU

from Kelly H (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a beautiful place with absolutely lovely staff, that do everything possible to make the stay as nice and as fruitful as they can. If you ask or have any particular requests, they will do whatever they can to fulfil these. My mum has been very comfortable and very well taken care of, and I've
felt extremely happy leaving her in their care and recommend them 100%.
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for your lovely review. It's our pleasure to look after your mum.
Best wishes
Gail and the PAU Team
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Review of

Alton Place

from A S (Grandson of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class very top spec home
Very caring and top class level of care from all staff they can't do enough for him they go above and beyond what they are paid for to make sure he is ok and feels at home
Grandad loves being here
Grandad is a totally transformed man after moving in
Reply from Lilly Mcneill, Marketing Apprentice at Alton PlaceThank you so much for your wonderful review. We're delighted to hear how happy your grandad is at Woodchurch House and that he feels so at home with us. Your kind words about our team mean a great deal, it's especially lovely to hear that your grandad has had such a positive transformation since moving in. Thank you again for taking the time to share your experience.
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Review of

Woodchurch House

from Dionne R (Daughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Who knew what a tramatic experince it would be having to put your Dad in a home for Dementia . Woodchurch House helped make it as good as I guess it could be . For those out there who are going to have make that decison I wouldnt hesitate to reccommend them . The staff there are extremley kind .
Reply from Lilly Mcneill, Marketing Apprentice at Woodchurch HouseThank you so much for sharing your review. We know how incredibly difficult it is to make the decision to move a loved one into care and we're truly glad that Woodchurch House was able to support you and your dad during such a challenging time and help make the experience a little easier. Your kind words about our team will mean a great deal to them. Thank you again for taking the time to share your experience.
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Review of

Springfield Park Care Home

from Roy F (Son of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care home staff on the whole are very good and any issues are dealt with accordingly. Activities arranged during the summer are very good but during the darker nights not as much. Any discrepancies are acted on by the manager and dealt with accordingly. I do have an issue with medication and communication
between the the home GP and the staff at the home. Was waiting 3 months for some medication which I find to long and then most recently medication from Dec 25 not being issued.
Reply from lilly mcneill, Marketing Apprentice at Springfield Park Care HomeThank you for your feedback. We're pleased to hear that you've had positive experiences with our team and the activities we provide, and that any issues raised have been addressed promptly. We're sorry to hear about your concerns regarding medication and communication with the GP. We would really value the opportunity to look into this further and ensure any issues are resolved.
Please feel free to speak with the Home Manager, so we can discuss this in more detail. Thank you again for bringing this to our attention.
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Review of

Island Court Care Home

from R F (Husband of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My main problem with the home. Not enough staff are visiting my wife on a daily basis. I sit and observe the situation. A big problem I have witnessed is patients falling out of their chairs, and I have personally had to raise the alarm for carers. Staff should put away clothes properly. Some just throw
into the wardrobe. (As I check every day). There are many things that can be improved, and this is down to management.
Reply from Lilly Mcneill, Marketing Apprentice at Island Court Care HomeThank you for your feedback. We're very sorry to hear about your concerns and take them seriously. We'd really appreciate the opportunity to discuss this with you directly so we can look into these matters fully. Please feel free to speak with the Home Manager at any time. Thank you again for bringing this to our attention.
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Review of

Tegfield House

from S H (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home with happy diligent staff. Food is always home cooked and tasty. The residents are always able to interact and there are plenty of activities for all the participate in. Staff are always cheerful and engage with residence at every opportunity. There is always a cleaner on duty keeping
the home clean and tidy for all to enjoy. Thanks.
Reply from lilly mcneill, Marketing Apprentice at Tegfield HouseThank you so much for your kind words. We're delighted to hear that you've had such a positive experience with our home.
It's wonderful to know that our team, activities, and home cooked meals have made such a difference, and your comments about the staff and cleanliness will mean a great deal to everyone here. Thank you again for taking the time to share your feedback.
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Review of

Hawkhurst House PAU

from Gerard C (Respite Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm currently a resident at Hawkhurst House Care Home. I'm here recovering for a fall and after two major operations.
The facilities at the home are fantastic. And the staff take great care of me daily. I am recieving daily physio
And the room I am staying in is fully self contained.


I cannot

thank both the carers and the physio staff enough. They've been brilliant in getting me back to health. A special thanks to Laura who organizes all the daily activities. Laura thank you for making my stay here a pleasant one
Reply from Gail Watkins, Registered Manager at Hawkhurst House PAUThank you for the wonderful review which I have just shared with the team. They are delighted that they were able to help you on your recovery journey and that they were able to make your stay enjoyable.
Best wishes
Gail and the Team
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Review of

Harlow Hall

from Lynn W (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so grateful to have found Harlow Hall. What began as a short respite stay has now become a permanent home, which reflects the high level of care and kindness shown by everyone there.


From the beginning, the staff made mum feel welcome, safe, and respected. They took the time to understand

her needs and routines, making the transition much smoother than expected. It's clear she is not just being looked after, but genuinely cared for.


The team are approachable, compassionate, and professional, and communication has been excellent. It gives great peace of mind knowing she is in such capable hands.


Harlow Hall is clean, comfortable, and has a warm, friendly atmosphere. There has been a noticeable improvement in mums wellbeing, would highly recommended to others.


Massive thank you to all the team at Harlow Hall

Reply from Jenni Laffoley, Head of Marketing at Harlow HallThank you so much for your wonderful review. We're delighted to hear that your mum has settled so well at Harlow Hall and that the care, support, and communication from the team have given you peace of mind. It's especially rewarding to know you've seen such a positive improvement in her wellbeing and that she feels safe, comfortable, and genuinely cared for. Your kind words mean a great deal to everyone here, and we truly appreciate you taking the time to share your experience and recommend us.
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Review of

Newland House

from Nicola H (Daughter of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Newland House was a perfect choice for my mother for her last 15 months. The staff were all extremely welcoming whenever we visited, offering refreshments and an update on how she was. Mum enjoyed taking part in the various activities offered. Each and every one of the staff were so caring and thoughtful.
It was a huge relief to know she was so well looked after by Sue and her team. Thank you so much.
Reply from Jenni Laffoley, Head of Marketing at Newland HouseThank you for your kind words and for trusting us with your mother's care at Newland House. We're really pleased to hear she enjoyed the activities and that you felt reassured by the care and support from Sue and the team. Your feedback means a great deal to everyone here, and we're grateful you took the time to share it.
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Review of

Alton Place

from J M (Wife of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The over all experience of this home is good.
However, I feel that more staff are needed now that there are more wheelchair users which need more assistance. More sit-to-stands are therefore needed to accommodate these people. Only on the ground floor is not sufficient.
Laundry is a continuing problem.
The
management team should be more evident during working hours.
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you for your feedback. We're pleased to hear that your overall experience of the home has been good. We also appreciate you raising your concerns, as we are always looking for ways to improve the care and support we provide. Staffing levels, equipment needs, laundry processes, and management visibility are all important areas, and your comments will be shared with the team for review. Thank you for taking the time to share your thoughts.
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Review of

Alton Place

from Aaron C (Grandson of Resident) published on 27 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing care and such a warm, homely environment. My granny is so happy there. I'd 100% recommend it to anyone looking for a truly lovely place. I appreciate everything you have done, cannot thank you enough!
Reply from Jenni Laffoley, Head of Marketing at Alton PlaceThank you so much for your lovely feedback. We're really pleased to hear your granny is happy and that you feel the home provides such a warm and caring environment. Your recommendation means a great deal to the team, and we value you taking the time to leave a review.
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Review of

Cotswolds Rise Care Home

from Leigh W (Son of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, informative, caring. Nothing is a bother. Activities daily. Welfare at the forefront.
Reply from Jenni Laffoley, Head of Marketing at Cotswolds Rise Care HomeThank you for your kind feedback. We're really pleased to hear you've found our team friendly, caring, and supportive, and that our daily activities and focus on residents' wellbeing stand out. Your comments mean a great deal to us, and we truly appreciate you taking the time to share them.
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Review of

Aldergrove Manor Care Home

from C B (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a care home can't fault the care given, it is exceptional, nothing is too much trouble, always available to listen and help with any queries I may have, which is really good peace of mind and the rooms are kept clean and tidy and the choice of menus is really good.
Reply from Lilly Mcneill, Marketing Apprentice at Aldergrove Manor Care HomeThank you so much for your wonderful feedback. We are thrilled to hear that you feel our care is exceptional and that our team is always there to listen and support you. Providing peace of mind to our residents and their families is our top priority. We'll be sure to pass your kind words on to the team.
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Review of

Ashgrove

from Lisa W (Granddaughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home to be warm and welcoming to residents and families. My grandmother was a resident for 3 years until she died recently. The staff always appeared to be genuinely caring and helpful. They displayed warmth and empathy to her and were always interested how they could improve her well being.
I feel that they genuinely cared that made such a difference to her and to me. I have been in quite a few care homes with my work and not found any of their staff to be as caring as the ones in Ashgrove.
Reply from Lilly Mcneill, Marketing Apprentice at AshgroveThank you for such a touching review. We are so sorry for your loss, and we are deeply honored that you chose Ashgrove for your grandmother.
It means a great deal to hear that our team provided such genuine warmth and care and that our support made a real difference. We are truly grateful for your kind words and will be sure to share them with the entire team. Our thoughts are with you and your family.
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Awards / Recognitions (9)

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Frequently Asked Questions about Hartford Care Group Ltd

Costs for care homes owned by Hartford Care Group Ltd

Average costs per week for care homes owned by Hartford Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Hartford Care Group Ltd, based on 45 out of 45 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,526
Residential Dementia Care £1,540
Nursing Care £1,741
Nursing Dementia Care £1,692
All Care Types £1,526
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Hartford Care Group Ltd own?

Hartford Care Group Ltd own 45 Care Homes.

Which Hartford Care Group Ltd Care Homes have the highest review score?

Hazeldene House, Harlow Hall & Beech Tree have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartford Care Group Ltd to verify any information. View our terms and conditions. Hartford Care Group Ltd has a Platinum Service – more info.