Care Homes Owned by HC-One - The Kind Care Company in Aberdeenshire

Thanks to all the staff that cared for my dad, Charles. You all did a wonderful job he was well looked after by the staff they were very friendly and kind it was sincerely appreciated thanks for everything you all did for him

My husband was a resident for only three months before he died. The staff were fantastic with him and myself I was kept informed about everything any concerns I had where dealt with I was able to become his wife again and we enjoyed what was to be his final months. You could see the trust he had with the staff even when he couldn't speak. His room was clean and well maintained we were able to personalise it with his favourite things. Plenty of lounges to use for tv or even to have peace and quiet also lots of activities so no matter how he was there was always someone or something to fit with his energy.

Amazing staff work so hard under staff shortages always have a smile for you and their clients.

Very good communication and we are kept updated well.

Only problem I find is the lack care given to patients clothing and mixing up male and female clothes and clothes that are clearly marked for other patients in wardrobe and drawers, underwear just stuffed into the drawers.

Overall Hamewith is a very well run care home with staff giving their all during very tough working conditions.

I can't praise this place high enough

Staff are available when I look for them, management team are approachable and open door policy is true

Everything is clean and spotless and that puts you at ease as it shows that everyone that works there cares ma very inviting place and wouldn't hesitate to recommend this care home

Extremely happy with my mum's care. The staff are fantastic, and my mum is happy and loved. She is so happy in the home. Food is excellent. The cooks are wonderful. I'd like to see a wee bit more activities and more in the garden.

Our Mum has been a resident at Hamewith Lodge since September 2023. Our Mum went from being a strong independent person to requiring 24 hour care overnight. For us as a family we found this extremely distressing and not what we were used to. The staff at Hamewith have helped us as a family with this transition. They are always professional, warm and caring even under the pressure of working within the care sector. We enjoy visiting the home and interact with the staff and residents, often having a wee sing song. We attended the recent open day and could see how much fun the residents and families had sitting out in the sunshine being entertained. The catering the home provided was exceptional. The recent care report published is not our experience of Hamewith and I was shocked by the contents as it is not what we have experienced. I work within the NHS and sing Hamewith's praises to my colleagues.

I find the care here is first class. Never had any problems. Staff are all easy to approach and very helpful, from kitchen staff to management. They do lots of activities with residents and have entertainment quite often.

My Mum has been at Hamewith lodge since September of 2023 and it's great to see that she's cared for, respected and loved by the carers that look after her on a daily basis. As a family, we've built up a relationship with the staff, are kept up to date with her needs and health - they often notice things that we haven't because they know her so well: My Mum can no longer talk in sentences, but you see that sparkle in her eyes that she's happy and if she is then we are. The poor report that is currently circulating isn't our families experience and I feel that everyone is low at the moment but they'll come back fighting because they are amazing at their job and love their Hamewith family. As it says in the corridor, "Our residents dont live in our workspace we work in their home." In my opinion there's never a truer word said.

The only reason I didn't give 5 stars to activities is because they can only do as much as their budget allows!

My aunt and uncle moved in just before Christmas 2024. Unfortunately my uncle passed away soon after. The care they receive has been fantastic. The staff are encouraging, thoughtful and caring. My aunt is still trying to settle due to new surroundings and the loss of her husband and I can't praise the staff enough for being there for her. The staff have also helped me in understanding how difficult it has been, nothing is too much trouble for them and they go out of their way to help.

For the short period of time my wife has been in the home, the management and staff have been excellent at helping her settle in, working round any mobility problems she has. They treat her as if she was one of their family and the home is clean and well organised with plenty staff all available as and when required.

Mum has been at Hamewith Lodge for more than two years and has a good rapport with the staff. The staff are kind, caring and very helpful. They are very prompt in dealing with any issues or requests. Nothing is too much trouble for them. We are very happy with the care Mum receives at Hamewith Lodge.

This is a very welcoming home with carers who clearly care for the residents. I personally think that my cousin really feels at home and feels that the carers are like friends rather than doing their job. It takes patient people to do this job and Hamewith has certainly struck luck with the staff they have.

Very helpful, and my brother gets well-fed.

My father-in-law's health and mental state have improved immensely since moving to Hamewith Lodge. He is happy, has regained the weight he has lost and is more engaged and alert than he has been for a long time. Staff are friendly and approachable They have taken time to get to know my father-in-law's likes, dislikes and sense of humour. They treat him with patience, kindness and dignity. We, as a family, thank them for caring for him and keeping him engaged and happy.

A great care home with great staff. Management always approachable, even the new guy, he always smiling.

My dearly loved husband had terminal Prostate Cancer and Parkinson's Disease with Lewy Body Dementia. He fought a 7.5 years battle. He went to Hamewith Lodge Nursing Home at the end of August 2023 after his health started to decline. He couldn't be looked after by us anymore as he needed 24/7 care. He stayed there until his death in January 2024, but happily managed to celebrate is 74th birthday and spent Christmas Day and night at home before he passed. He was continually assessed and his care plan changed to meet his needs as he declined. He had excellent care throughout his stay and his end-of-life care, after a one day stay in hospital, was exceptional. He was treated with so much dignity and respect that his death was made slightly easier knowing that his needs were being met. Myself, our daughter and his beloved dog, Bear, stayed with him until he passed. All of the staff always looked after us well, and I would like to offer them all a huge thank you for all they did for us.

My mum came to Hamewith Lodge in September 2023. Prior to this, she had been in two other care facilities and we wanted her to receive the best of care because she deserved it. We are so glad we chose Hamewith, from the time my sister and I walked in we knew that Mum would fit in. There was a short wait but we are glad she got a place. The staff treat Mum and the other residents like individuals. Mum's family and friends are also treated very well. Mum loves music so the staff ensure she attends all the events. Her clothes are always clean and the food is lovely. This care home is how they should all be.

My grandad has been here a little over a year and everyone here feels like family. It was daunting having to place him into a care home but the staff have been nothing short of incredible, they are so down to earth and have been amazing with him and us! Nothing is ever too much hassle for them.