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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Merseyside for HC-One are showing below.

View the details of all 279 locations (with 27162 reviews) owned by HC-One

HC-One Locations in Merseyside (11)

 - Browse 11 Care Homes owned by HC-One in Merseyside
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Dale Park Care Home
221 Meols Cop Road, Southport PR8 6JU 
Top 20 carehome award certificate
10 81 reviews
Dale Park Care Home, Southport, Merseyside
Top 20 carehome award certificate
"I am a resident who's garden backs onto Dale Parks rear carpark, there was some overgrown ivy that had grown over my fence and onto my…"   Read all 81 reviews
  • from £1,108 / week
  • 54 Rooms
Location Type Care Home

Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care. The friendly and newly-refurbished home is comprised of ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
Fazakerley House Care Home
Park Road, Prescot L34 3LN 
9.9 98 reviews
Fazakerley House Care Home, Prescot, Merseyside
"From the moment my Mum entered the building she could not of been made more welcome the staff have gone above and beyond to make her feel…"   Read all 98 reviews
  • from £994 / week
  • 45 Rooms
Location Type Care Home

Offering bespoke residential and residential dementia care, Fazakerley House care home is situated in the peaceful residential area of Prescot, in Merseyside. There is much to love about this ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leighton Court Care Home
112 Manor Road, Wallasey CH45 7LX 
9.9 132 reviews
Leighton Court Care Home, Wallasey, Merseyside
"I have not experienced demencia care in a home setting and have been amazed and in awe of the staff and so much respect for them all for…"   Read all 132 reviews
  • from £1,181 / week
  • 48 Rooms
Location Type Care Home

Nestled within the attractive area of Wallasey, close to the River Mersey, Leighton Court care home offers personalised residential, nursing and nursing dementia care to older people. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Roby Lodge Care Home
Tarbock Road, Huyton, Liverpool L36 5XW 
9.8 99 reviews
Roby Lodge Care Home, Liverpool, Merseyside
"My mum has been staying at Roby Lodge for about a month now. We have found all of the staff very friendly and welcoming, and it's lovely to…"   Read all 99 reviews
  • from £1,038 / week
  • 40 Rooms
Location Type Care Home

Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people. Boasting a host of places in which to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kirkby House Care Home
James Holt Avenue, Westvale, Kirkby, Liverpool L32 5TD 
9.8 104 reviews
Kirkby House Care Home, Liverpool, Merseyside
"Found all the staff to be very friendly helpful and professional nothing is to much trouble for them the care they give is evident as you…"   Read all 104 reviews
  • from £1,050 / week
  • 44 Rooms
Location Type Care Home

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care. From Care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Moss View Care Home
77 Page Moss Lane, Huyton, Liverpool L14 0JJ 
9.6 96 reviews
Moss View Care Home, Liverpool, Merseyside
"Nan went in for respite for 2 weeks and ended up staying full time. She has said nothing but good things about Mossview and she can't fault…"   Read all 96 reviews
  • from £1,376 / week
  • 78 Rooms
Location Type Care Home

Moss View care home, located in the the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, offers personalised residential, nursing and residential dementia care to older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Roby House Care Centre
Tarbock Road, Huyton, Liverpool L36 5XW 
9.5 55 reviews
Roby House Care Centre, Liverpool, Merseyside
"My mum has been a resident for 3 years and the love and support she receives from all the care staff/house keepers is overwhelming!!! My…"   Read all 55 reviews
  • from £1,038 / week
  • 55 Rooms
Location Type Care Home

Roby House care home is conveniently located in the popular area of Huyton, just outside of Liverpool. The friendly and welcoming home has a variety of tastefully decorated en-suite bedrooms, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Ash Court Care Home
Brookside Avenue, Knotty Ash, Liverpool L14 7NB 
9.4 55 reviews
Ash Court Care Home, Liverpool, Merseyside
"My mum moved to Ash Court at the end of December. She has a lovely room. The home is spotlessly clean. Mum enjoys the food and seems…"   Read all 55 reviews
  • from £1,166 / week
  • 42 Rooms
Location Type Care Home

Ash Court care home, located in the popular area of Knotty Ash, in the eastern outskirts of Liverpool, provides personalised residential and residential dementia care in a warm and welcoming ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broadoak Manor Care Home
Mulcrow Close, Parr, St Helens WA9 1HB 
9.2 88 reviews
Broadoak Manor Care Home, St Helens, Merseyside
"Our mum, who recently passed away, was only a resident of Broadoak Manor care home for eight months, but during that time she received…"   Read all 88 reviews
  • from £1,419 / week
  • 120 Rooms
Location Type Care Home

Located in a peaceful residential area of St Helens, Broadoak Manor offers personalised nursing and dementia care for older people. The dedicated and professional care team at Broadoak Manor care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Mersey Parks Care Home
99 Mill Street, Toxteth, Liverpool L8 5XW 
9.0 84 reviews
Mersey Parks Care Home, Liverpool, Merseyside
"The care your team showed my cousin Anthony during his time with you but especially when he was dying was exemplary and went far beyond the…"   Read all 84 reviews
  • from £1,169 / week
  • 150 Rooms
Location Type Care Home

Nestled within a peaceful residential area of Toxteth, on the outskirts of Liverpool, Mersey Parks care home offers personalised residential, nursing and residential dementia care to older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Larkhill Hall
236 Muirhead Avenue East, West Derby, Liverpool L11 1ER 
9.0 67 reviews
Larkhill Hall, Liverpool, Merseyside
"Management, staff are very professional. There interaction with all service users is excellent, they go above and beyond, for all the…"   Read all 67 reviews
  • from £1,065 / week
  • 66 Rooms
Location Type Care Home

Larkhill Hall in Liverpool offers high-quality residential care as well as specialised dementia care and respite care. The home has 66 bedrooms with ensuite shower facilities and staff provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

HC-One Reviews in Merseyside (959)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience
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  • 100
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Review of

Kirkby House Care Home

from Harry D (Son-in-law of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found all the staff to be very friendly helpful and professional nothing is to much trouble for them the care they give is evident as you observe when visiting Thank You and well done and keep up the brilliant work
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Review of

Kirkby House Care Home

from Jade A (Granddaughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has been in Kirkby house for 2 years and I can honestly say we couldn't pick a better home for her. The staff, the atmosphere and just everything about it is outstanding. I know my nan is in the best care and she is so happy there. The place is always immaculate and the staff are on hand
with any needs of the residents. Residents are treated with dignity and respect every time I have ever visited the home. I would honestly recommend Kirkby house to everyone I ever meet. Our family will forever be grateful for what they do for my nan.
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Review of

Broadoak Manor Care Home

from J C (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum, who recently passed away, was only a resident of Broadoak Manor care home for eight months, but during that time she received wonderful care from the dedicated staff on the Stapley Unit. Her mental and physical health deteriorated quickly last year following hip surgery after a fall, and we
had to accept that she needed to move into a nursing home. We were never in doubt that we found the right one for her, and we are so grateful to all the staff for their patience and kindness.
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Review of

Kirkby House Care Home

from Gail B (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came for respite and I was concerned she would not settle as she has always been a private person. However Mum has settled and become permanent at the home. She is settled and seems happy. Mum loves the ducks and garden and seems very happy with the staff and is chatting to the other residents.
Thanks for looking after Mum.
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Review of

Kirkby House Care Home

from Donna H (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kirkby House is amazing, I never wanted Mum to get to a point of moving to care but unfortunately could not stay at home. Since moving to Kirkby House she is so happy, staff are amazing, I could not have asked for more for my mum. Mum is living her best life, she loves the activities, the singers, and
loves dancing. She loves Kirkby House so much. Thank you for looking after Mum!
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Review of

Dale Park Care Home

from Carl D (Friend of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am a resident who's garden backs onto Dale Parks rear carpark, there was some overgrown ivy that had grown over my fence and onto my shed, I mentioned it to the manageress who swiftly arranged for landscapers to cut it all down and remove the branches from my fence, the job was completed and all waste
removed to our satisfaction, Thanks again to the fantastic manageress and Dale Park itself for a great service
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Review of

Kirkby House Care Home

from Jean F (Daughter of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mother receives is excellent. She is safe and cared for. We as a family can relax knowing she is safe and well.
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Review of

Kirkby House Care Home

from Sharon C (Daughter of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Kirkby House in October 2025, at first was daunting for her but the staff are so caring and nothing is too much trouble that my mum and us daughters now call Kirkby House staff our 2nd family. We know our mum is so cared for and we can approach staff anytime. Our mum loves all the staff
so that makes a massive difference and helps us as a family too.
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Review of

Kirkby House Care Home

from Geraldine J (Sister of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks to all the staff at Kirkby House for welcoming my sister into your home from home. When I go to see her she is always happy. It's lovely to see her walking around with one of her many friends she has made. The staff are lovely, welcoming, and also happy, upbeat, and friendly atmosphere, not sad.
I would highly recommend Kirkby House.
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Review of

Fazakerley House Care Home

from Vanessa G (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my Mum entered the building she could not of been made more welcome the staff have gone above and beyond to make her feel safe and cared for.
She has a lovely room which is kept spotless.
I would have no hesitation at all recommending Fazackerly House to care for your loved one and
would like to thank each and every member of staff for helping her to settle in so well..
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Review of

Broadoak Manor Care Home

from Gaynor P (Daughter of Resident) published on 6 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and nursing staff were always friendly and welcoming, after an 8 month stay sadly we lost our mum, the care, dedication, patience and kindness shown to not only my mum but to us as her family were almost exceptional, residents should still be allowed freedom of choice at meal or snack times, hostess
and staff should not make the decisions, crash mats on frail, risk residents, should be a prioritised better, overall excellent experience. Thank you so much. Management needs to communicate with family far better than they do.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Broadoak Manor Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. We appreciate you sharing with us your thoughts about your late mothers stay at Broadoak Manor. Please accept our sincere condolences for your loss. It was so thoughtful of you to tell us of the care and nursing teams kindness, patience and compassion shown to your mother and family during such a difficult time; we will be sure to share this with our colleagues. We are sorry however that some aspects of your experience did not fully meet expectations your feedback will be used to develop these areas. Thank you for entrusting your mothers care to us.
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Review of

Roby Lodge Care Home

from J H (Daughter of Resident) published on 3 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My dad was admitted to Roby Lodge for respite care. He was treated with kindness, care and dignity. Unfortunately this was the wrong environment for someone with mild dementia, but I cannot fault the care given, especially to the residents with advanced dementia. Also unfortunately, a lot of his clothes
went missing, and his brand new T.V got broken. I do not think my dad was happy in this environment and started showing signs of low mood until we moved him.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Roby Lodge Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry that Roby Lodge was not the right setting for your father. We understand how important it is to find an environment which meets each persons needs and we regret this was not your experience. Regarding the television, we appreciate you bringing this to our attention; this was reported to our maintenance operative at the time and when checked, it was no longer in the room. We wish your father and you well.
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Review of

Moss View Care Home

from Zoe K (Granddaughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nan went in for respite for 2 weeks and ended up staying full time. She has said nothing but good things about Mossview and she can't fault the home in any way. The rest of the family agree that the home is clean, tidy and a pleasant place to be. On a number of occasions we have been visiting the home,
there has been activities going on and all of the elderly residents are eager to participate and they all seem very happy at Mossview. Nothing seems like any trouble to the staff here. Nan's room is very homely and always clean and tidy. Overall, Mossview is a great home and I would recommend to anyone seeking a high level of care for their loved ones.
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Review of

Mersey Parks Care Home

from Stephen H (Cousin of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care your team showed my cousin Anthony during his time with you but especially when he was dying was exemplary and went far beyond the call of duty or any remuneration they may receive. It displayed the highest levels of human love and decency.
Thank you on behalf of Anthony's family.
Stephen
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Review of

Roby House Care Centre

from L C (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 3 years and the love and support she receives from all the care staff/house keepers is overwhelming!!!
My mother absolutely loves all staff she enjoys the meals (says she needs to stop eating so much food but to good to waste).
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Review of

Roby Lodge Care Home

from Susan P (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been staying at Roby Lodge for about a month now. We have found all of the staff very friendly and welcoming, and it's lovely to see Mum interacting with all the staff. The accommodation is very clean and well equipped, and Mum is enjoying the food very much. Thank you for your kindness.
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Review of

Fazakerley House Care Home

from Jessica Kate B (Granddaughter of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Fazakerley House for over two years now and I couldn't praise the staff enough for the care they give to her and the kindness they have shown to me. The care that is given is second to none, the staff are all patient, understanding and kind. The home has a family feel to it and nothing
is too much to ask of the staff. The home is spotlessly clean and has a lot of activities for the residents as well as days out. All the staff at Fazakerley House are a credit to the home and the care industry and I hope their hard work doesn't go unrecognised.
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Review of

Fazakerley House Care Home

from Ellis C (Grandson of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Been to a number of care homes to visit elderly family over the years and none compare to this one. The staff are exceptional at their jobs, always treating the residents with kindness and dignity. Always a warm welcome when you visit and nothing is too much to ask. Would recommend to anyone looking
for a care home for their family member's.
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Review of

Roby House Care Centre

from Holly F (Niece of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home
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Review of

Roby Lodge Care Home

from L A (Next of Kin) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my family member moved into Roby lodge I have visited a few times and the staff have always been very welcoming they offer refreshments when the residents are having drinks and snacks which was nice to be offered the home is very clean and the bedroom is spacious, when visiting a few weeks ago
work was being completed to the lounge the residents were sitting in the communal area on the corridor the staff managed this well and kept everyone entertained
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Awards / Recognitions (7)

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