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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Merseyside for HC-One are showing below.

View the details of all 279 locations (with 26872 reviews) owned by HC-One

HC-One Locations in Merseyside (11)

 - Browse 11 Care Homes owned by HC-One in Merseyside
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Dale Park Care Home
221 Meols Cop Road, Southport PR8 6JU 
Top 20 carehome award certificate
10 80 reviews
Dale Park Care Home, Southport, Merseyside
Top 20 carehome award certificate
"Mum has lived in the Dale Park community since April 2024, both residential and nursing. The respective teams do a wonderful job,…"   Read all 80 reviews
  • from £1,108 / week
  • 54 Rooms
Location Type Care Home

Dale Park care home, situated in Southport, Merseyside supports older people to lead their best lives with personalised dementia care. The friendly and newly-refurbished home is comprised of ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Residential Care
  • Dementia Nursing Care
Fazakerley House Care Home
Park Road, Prescot L34 3LN 
9.9 97 reviews
Fazakerley House Care Home, Prescot, Merseyside
"Been to a number of care homes to visit elderly family over the years and none compare to this one. The staff are exceptional at their…"   Read all 97 reviews
  • from £994 / week
  • 45 Rooms
Location Type Care Home

Offering bespoke residential and residential dementia care, Fazakerley House care home is situated in the peaceful residential area of Prescot, in Merseyside. There is much to love about this ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leighton Court Care Home
112 Manor Road, Wallasey CH45 7LX 
9.9 132 reviews
Leighton Court Care Home, Wallasey, Merseyside
"I have not experienced demencia care in a home setting and have been amazed and in awe of the staff and so much respect for them all for…"   Read all 132 reviews
  • from £1,181 / week
  • 48 Rooms
Location Type Care Home

Nestled within the attractive area of Wallasey, close to the River Mersey, Leighton Court care home offers personalised residential, nursing and nursing dementia care to older people. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
Roby Lodge Care Home
Tarbock Road, Huyton, Liverpool L36 5XW 
9.9 98 reviews
Roby Lodge Care Home, Liverpool, Merseyside
"My mum has been staying at Roby Lodge for about a month now. We have found all of the staff very friendly and welcoming, and it's lovely to…"   Read all 98 reviews
  • from £1,038 / week
  • 40 Rooms
Location Type Care Home

Nestled within the popular area of Huyton, on the outskirts of Liverpool, Roby Lodge Care Home offers personalised residential dementia care to older people. Boasting a host of places in which to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kirkby House Care Home
James Holt Avenue, Westvale, Kirkby, Liverpool L32 5TD 
9.7 98 reviews
Kirkby House Care Home, Liverpool, Merseyside
"The staff are so good with my Mum. Especially Chloe and Daniel. She loves the activities and she is treated like she's part of their…"   Read all 98 reviews
  • from £1,050 / week
  • 44 Rooms
Location Type Care Home

At Kirkby House care home, situated close to the centre of Kirkby in Liverpool, the team supports older people to lead their best lives with personalised residential dementia care. From Care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Moss View Care Home
77 Page Moss Lane, Huyton, Liverpool L14 0JJ 
9.6 96 reviews
Moss View Care Home, Liverpool, Merseyside
"Amazing care home with people who genuinely care about the residents' best interests. Everyone is so friendly and jolly. Richard, Katie,…"   Read all 96 reviews
  • from £1,376 / week
  • 78 Rooms
Location Type Care Home

Moss View care home, located in the the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, offers personalised residential, nursing and residential dementia care to older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Roby House Care Centre
Tarbock Road, Huyton, Liverpool L36 5XW 
9.5 55 reviews
Roby House Care Centre, Liverpool, Merseyside
"My mum has been a resident for 3 years and the love and support she receives from all the care staff/house keepers is overwhelming!!! My…"   Read all 55 reviews
  • from £1,038 / week
  • 55 Rooms
Location Type Care Home

Roby House care home is conveniently located in the popular area of Huyton, just outside of Liverpool. The friendly and welcoming home has a variety of tastefully decorated en-suite bedrooms, as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Ash Court Care Home
Brookside Avenue, Knotty Ash, Liverpool L14 7NB 
9.4 55 reviews
Ash Court Care Home, Liverpool, Merseyside
"My mum moved to Ash Court at the end of December. She has a lovely room. The home is spotlessly clean. Mum enjoys the food and seems…"   Read all 55 reviews
  • from £1,166 / week
  • 42 Rooms
Location Type Care Home

Ash Court care home, located in the popular area of Knotty Ash, in the eastern outskirts of Liverpool, provides personalised residential and residential dementia care in a warm and welcoming ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broadoak Manor Care Home
Mulcrow Close, Parr, St Helens WA9 1HB 
9.2 86 reviews
Broadoak Manor Care Home, St Helens, Merseyside
"Broadoak Manor give me piece of mind knowing that my mum was getting looked after so well. The staff made me mum feel special and they…"   Read all 86 reviews
  • from £1,419 / week
  • 120 Rooms
Location Type Care Home

Located in a peaceful residential area of St Helens, Broadoak Manor offers personalised nursing and dementia care for older people. The dedicated and professional care team at Broadoak Manor care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Larkhill Hall
236 Muirhead Avenue East, West Derby, Liverpool L11 1ER 
9.2 67 reviews
Larkhill Hall, Liverpool, Merseyside
"Management, staff are very professional. There interaction with all service users is excellent, they go above and beyond, for all the…"   Read all 67 reviews
  • from £1,065 / week
  • 66 Rooms
Location Type Care Home

Larkhill Hall in Liverpool offers high-quality residential care as well as specialised dementia care and respite care. The home has 66 bedrooms with ensuite shower facilities and staff provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mersey Parks Care Home
99 Mill Street, Toxteth, Liverpool L8 5XW 
9.0 84 reviews
Mersey Parks Care Home, Liverpool, Merseyside
"The care your team showed my cousin Anthony during his time with you but especially when he was dying was exemplary and went far beyond the…"   Read all 84 reviews
  • from £1,169 / week
  • 150 Rooms
Location Type Care Home

Nestled within a peaceful residential area of Toxteth, on the outskirts of Liverpool, Mersey Parks care home offers personalised residential, nursing and residential dementia care to older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

HC-One Reviews in Merseyside (948)

9.5

HC-One has a Group Review Score of 9.5 (9.531) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Moss View Care Home

from Zoe K (Granddaughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nan went in for respite for 2 weeks and ended up staying full time. She has said nothing but good things about Mossview and she can't fault the home in any way. The rest of the family agree that the home is clean, tidy and a pleasant place to be. On a number of occasions we have been visiting the home,
there has been activities going on and all of the elderly residents are eager to participate and they all seem very happy at Mossview. Nothing seems like any trouble to the staff here. Nan's room is very homely and always clean and tidy. Overall, Mossview is a great home and I would recommend to anyone seeking a high level of care for their loved ones.
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Review of

Mersey Parks Care Home

from Stephen H (Cousin of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care your team showed my cousin Anthony during his time with you but especially when he was dying was exemplary and went far beyond the call of duty or any remuneration they may receive. It displayed the highest levels of human love and decency.
Thank you on behalf of Anthony's family.
Stephen
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Review of

Roby House Care Centre

from L C (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for 3 years and the love and support she receives from all the care staff/house keepers is overwhelming!!!
My mother absolutely loves all staff she enjoys the meals (says she needs to stop eating so much food but to good to waste).
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Review of

Roby Lodge Care Home

from Susan P (Daughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been staying at Roby Lodge for about a month now. We have found all of the staff very friendly and welcoming, and it's lovely to see Mum interacting with all the staff. The accommodation is very clean and well equipped, and Mum is enjoying the food very much. Thank you for your kindness.
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Review of

Fazakerley House Care Home

from Jessica Kate B (Granddaughter of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at Fazakerley House for over two years now and I couldn't praise the staff enough for the care they give to her and the kindness they have shown to me. The care that is given is second to none, the staff are all patient, understanding and kind. The home has a family feel to it and nothing
is too much to ask of the staff. The home is spotlessly clean and has a lot of activities for the residents as well as days out. All the staff at Fazakerley House are a credit to the home and the care industry and I hope their hard work doesn't go unrecognised.
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Review of

Fazakerley House Care Home

from Ellis C (Grandson of Resident) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Been to a number of care homes to visit elderly family over the years and none compare to this one. The staff are exceptional at their jobs, always treating the residents with kindness and dignity. Always a warm welcome when you visit and nothing is too much to ask. Would recommend to anyone looking
for a care home for their family member's.
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Review of

Roby House Care Centre

from Holly F (Niece of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home
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Review of

Roby Lodge Care Home

from L A (Next of Kin) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my family member moved into Roby lodge I have visited a few times and the staff have always been very welcoming they offer refreshments when the residents are having drinks and snacks which was nice to be offered the home is very clean and the bedroom is spacious, when visiting a few weeks ago
work was being completed to the lounge the residents were sitting in the communal area on the corridor the staff managed this well and kept everyone entertained
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Review of

Broadoak Manor Care Home

from S C (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very welcoming place to stay. Bright and airy with a lovely communal lounge area. Staff are very attentive and deal with questions etc. promptly. Well-being team provide activities and trips out
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Review of

Roby House Care Centre

from J F (Niece of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home.
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Review of

Roby House Care Centre

from Ronald D (Son of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went it to roby house in November 25 ,she was unsettled at first and not to happy. we told the staff and they helped her through the early stages and spoke to mum and made her more relaxed. I found all the staff helpful and friendly. The room was very clean and tidy, the food always looked nice.
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Review of

Roby Lodge Care Home

from Julie M (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arrived at Roby Lodge at around 11:00, to find mum sitting in a communal room with 2 ladies who also live here, mum was quite anxious and shouting, but to be fair a lovely carer who has mum today was so lovely with her such a gentle young lady.
I passed on my thanks to nurse in charge today also acted
quickly to me thinking mum had thrush. Started on some ointment, chest rechecked seems better than we thought; thank you for caring so much.
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Review of

Roby Lodge Care Home

from K K (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very settled. Staff are all so lovely. Room is kept so clean and tidy. Manager is always there for you, any time you need to talk. As a family you are always made welcome by all of the staff, whenever you visit. Couldn't ask fir more. Many thanks.
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Review of

Roby Lodge Care Home

from Eileen J (Wife of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled into Roby Lodge very well. All staff are lovely and supportive. He is treated with dignity at all times. Rooms are spacious and clean. Activities brilliant, especially the singers.
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Review of

Fazakerley House Care Home

from J P (Daughter of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall very please with the care my mother is receiving all the staff are very nice and nothing too much trouble for them .they are very helpful and kind with the my mother and always there for any concerns I may have about her care .
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Review of

Fazakerley House Care Home

from Paul R (Son of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum has been at Fazakerley House the staff have spent the time and effort in small
Personal ways that in time have allowed mum to gain trust and friendship from both other residents and the staff.
It is hard and was a lot more for the first 3-4 months and very upsetting for mum and myself.
After this period the effort and dedication in conjunction with honest and respectful care the facility has now become - what mum calls home. This means more to me than just a care rating or monotonous care schedules.
I thank them and wish them continued recognition for the level of commitment and friendliness coupled with the professional care they provide.
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Review of

Dale Park Care Home

from S N (Son of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has lived in the Dale Park community since April 2024, both residential and nursing.


The respective teams do a wonderful job, communication is superb, care is excellent and delivered with patience and love.


I would thoroughly recommend.

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Review of

Fazakerley House Care Home

from L C (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding manager and leader working with an equally outstanding team. Care is exceptionally good and of a high standard at all times.
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Review of

Mersey Parks Care Home

from Peter M (Son of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Generally care staff are friendly, helpful, and caring. Clothes care - often lost, misplaced, disappeared, staff too hurried to put things back in right place.
Food - roast dinners are good, other meals are less than 'inviting'. When food arrives, often warm/cool, i.e. chips cover left open till the
last person served - cold.
Corners of the room need more attention - cleaning.
Can staff announce themselves to residents with poor sight/hearing, i.e. hello x its x name', it helps with name retention.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Mersey Parks Care HomeThank you for your review, we value all feedback as this helps us to make improvements where required. We take all feedback seriously and are committed to addressing the issues you have raised. Please be assured that we will review this matter promptly and take any necessary actions to ensure the highest standards of care and service is provided. If you would like to discuss this further, please contact the Home Manager directly.
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Review of

Roby House Care Centre

from S C (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum joined roby house in November on the nursing unit and we found her care to be very good .The place is very clean and bright. The meals looked very tasty and mum said they were too.The staff were excellent, friendly and caring .Saddly we lost mum in January so she was only there for a short time
but the nursing staff were so good right till the end with mum and towards us as a family .
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Awards / Recognitions (7)

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