Care Homes Owned by HC-One - The Kind Care Company
Only the locations & reviews in Tyne & Wear for HC-One are showing below.
View the details of all 279 locations (with 25494 reviews) owned by HC-One
HC-One Locations in Tyne & Wear (14)
The Cedars, Ashbrooke, Sunderland SR2 7TW
"Since my mam came to the home, I have seen an improvement in my mam's health. She is happy and content, eating well. Staff are really…" Read all 111 reviews
At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise,… Read more about Ashbourne Lodge Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- 40 Rooms from £1,121 / week
Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ
"I would highly recommend Falstone Court, we could not have picked a better place to care for our Mam. The staff are a fabulous team who…" Read all 76 reviews
Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Falstone Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Palliative Care
- 40 Rooms from £1,198 / week
St Aloysius View, Hebburn NE31 1RH
"Admin team really polite and welcoming, always smiling and ready to help no matter what the problem, which makes the building feel more…" Read all 194 reviews
Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people. The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated… Read more about Hawthorn Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 62 Rooms from £1,106 / week
Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ
"Love this care home they have done wonders with my brother. He's happy and joins in whatever's going on. The staff are really lovely.…" Read all 101 reviews
Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people. Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots… Read more about Falstone Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- 51 Rooms from £1,155 / week
Bentinck Road, Benwell, Newcastle upon Tyne NE4 6UX
"I shall be deeply grateful to all the staff at Orchard Mews for the rest of my life. Quite simply they cared for my mother in a way that…" Read all 104 reviews
Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people. The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends… Read more about Orchard Mews Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Palliative Care
- 39 Rooms from £1,335 / week
The Links, Whitley Bay NE26 1PG
"I can't praise Eastbourne House highly enough! My father in law developed dementia quite suddenly and we needed to find care for him…" Read all 120 reviews
Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help you or your loved one settle into life at Eastbourne… Read more about Eastbourne House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 72 Rooms from £1,586 / week
Sutherland Avenue, Fenham, Newcastle upon Tyne NE4 9NS
"Lovely friendly environment. All staff helpful and friendly. Dad has settled in (really enjoys being here) Very happy for mam and dad to be…" Read all 129 reviews
Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people. The friendly and comfortable home offers lovely en-suite bedrooms, hair… Read more about Sutherland Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 74 Rooms from £1,208 / week
St Luke's Road, Pallion, Sunderland SR4 6QU
"Always professional, helpful and kind. They have continued to go the extra mile to make her time here as comfortable and homely as…" Read all 82 reviews
Ashton Grange care home, located on the outskirts of Sunderland, provides bespoke and person-centred residential and residential dementia care. Each member of the professional care team is there to help you or your loved one settle into life at the… Read more about Ashton Grange Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 40 Rooms from £950 / week
Rake Lane, North Shields NE29 9QS
"The home is amazing with brilliant caring staff are always so respectful and go the extra mile. We as a family have an excellent…" Read all 68 reviews
Located just outside the historic seaside town of North Shields, Redesdale Court Care Home offers personalised residential and residential dementia care to older people. This friendly home offers many areas for residents to relax and socialise with… Read more about Redesdale Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 76 Rooms from £1,208 / week
Durham Road, Low Fell, Gateshead NE9 5BW
"Since my mam was admitted to Springfield she has had nothing but excellent care and attention from all members of staff, her room is very…" Read all 130 reviews
Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people. The modern and comfortable home offers lovely en-suite bedrooms, a hair salon, sensory room and… Read more about Springfield House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 73 Rooms from £1,149 / week
Burdon Terrace, Jesmond, Newcastle upon Tyne NE2 3AE
"The care and quality of care is second to none. This is an absolutely beautiful care home of a 5* standard. Management and staff are…" Read all 98 reviews
Ideally situated in the heart of Jesmond, with superb transport links into Newcastle-upon-Tyne city centre, Fleming Court is a luxury, purpose-built care home offering residential and residential dementia care. Boasting a restaurant, cinema, café,… Read more about Fleming Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 69 Rooms from £1,275 / week
Kirkwood Drive, Kenton, Newcastle upon Tyne NE3 3AX
"My father became a resident at Kirkwood Court at the start of February 2025 and as a family we couldn't be any happier with the care he is…" Read all 90 reviews
Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people. The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair… Read more about Kirkwood Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 72 Rooms from £1,184 / week
9 Stanhope Road, Low Simonside, Jarrow NE32 3UD
"Needham Court & the staff are amazing. They have welcomed my mum into the Needham family making a hard time so much easier. It's not easy…" Read all 80 reviews
Needham Court Care Home, located in the historic shipbuilding town of Jarrow, provides personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Needham Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 57 Rooms from £1,208 / week
Northview Road, Castletown, Sunderland SR5 3AF
"Northview Lodge Care Home is outstanding. Excellent standard of care. The management team provide the best possible care to residents. The…" Read all 50 reviews
Northview Lodge Care Home, situated in the residential area of Castletown on the outskirts of Sunderland, provides personalised nursing and residential care to older people. This friendly home offers many areas and facilities for residents to relax… Read more about Northview Lodge Care Home
- Care Provided
- Long Term/Permanent
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- 45 Rooms
HC-One Reviews in Tyne & Wear (1433)
Ashton Grange Care Home
from Anna H (Granddaughter of Resident) published on 14 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Ashton Grange Care Home
from Lois G (Daughter of Resident) published on 13 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from Barry S (Grandson of Resident) published on 4 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Ashton Grange Care Home
from A M (Resident) published on 30 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ashton Grange Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. We have been listening closely to our residents' feedback; we always strive to make improvements to our meal offerings and aim to meet the nutritional needs enhancing enjoyment during residents mealtimes.
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Hawthorn Court Care Home
from Robert R (Brother of Resident) published on 29 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from Marcus M (Grandson of Resident) published on 29 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from Matthew M (Grandson of Resident) published on 28 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from R L (Nephew of Resident) published on 25 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
We would like to thank everyone for their help and hard work, and for keeping us well informed.
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Needham Court Care Home
from June A (Daughter-in-law of Resident) published on 24 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Needham Court Care Home
from Jeff A (Son of Resident) published on 24 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Eastbourne House Care Home
from Jane L (Daughter-in-law of Resident) published on 22 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
We visited quite a few homes but this one has a different feel the instant you enter the door. It is clean and tidy and smells lovely. The staff are always happy and cheerful and there's so much going on. It's made a really hard decision much easier and we know it's been the right one!
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Ashton Grange Care Home
from E R (Friend of Resident) published on 8 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Ashton Grange Care Home
from Margaret G (Niece of Resident) published on 7 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from Tony H (Son of Resident) published on 4 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Their help and support to the family in Mama's final weeks were nothing short of excellent.
We now regard these people not only as carers, but as family friends.
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Hawthorn Court Care Home
from J N (Daughter of Resident) published on 4 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from Andrew P (Son of Resident) published on 2 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Hawthorn Court Care Home
from J F (Daughter of Resident) published on 1 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
I would certainly recommend the care home to others.
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Hawthorn Court Care Home
from Mark B (Son of Resident) published on 1 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Needham Court Care Home
from Darren T (Son of Resident) published on 26 June 2025Submitted via Website • Report
Overall Experience
1.0 out of 5
Despite raising numerous concerns during her residency, none of these issues were documented or recorded by the staff. Furthermore, my mother was left alone in her room for days at a time, with no meaningful stimulation or engagement. Witnessing her treatment was heart-breaking and undignified. Even the staff expressed their own reservations, indicating they would not entrust their own family members to Needham Court. Please consider this care home carefully before making any decisions.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Needham Court Care Home
Thank you for taking the time to complete a review regarding Needham Court. At HC-One we pride ourselves on providing the kindest care to our residents and apologise if you feel your mother did not receive the quality of care during her stay. I can assure you that our infection control is robust and monthly audits of infection control are carried out with in the home. All our senior care assistants are fully trained in medication administration, and we sincerely apologise if you felt that at times your mother’s medication was not supervised at the medicine round. Our wellbeing team that helps to ensure our Residents have access to the activities on offer, even if this is a quiet chat in their room. We would like to reassure you that we take all concerns seriously. We value all feedback as this helps us to improve our service. Thank you for bringing this matter to our attention, as a concern of this nature helps us to improve our service. If you wish to discuss the matter further, please do not hesitate to make an appointment with the Home Manager.
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Sutherland Court Care Home
from L C (Daughter of Resident) published on 25 June 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Awards / Recognitions (6)
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