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Care Homes Owned by HC-One - The Kind Care Company

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Tyne & Wear for HC-One are showing below.

View the details of all 279 locations (with 26203 reviews) owned by HC-One

HC-One Locations in Tyne & Wear (14)

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14 Care Homes owned by HC-One in Tyne & Wear
Ashbourne Lodge Care Home

The Cedars, Ashbrooke, Sunderland SR2 7TW 

10 116 reviews
"My great grandmother was living at Ashbourne lodge they met all her needs even when she declined in health they met all of her wishes she…"   Read all 116 reviews
Location Type Care Home

At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise,… Read more about Ashbourne Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,121 / week
Falstone Court Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ 

10 76 reviews
"I would highly recommend Falstone Court, we could not have picked a better place to care for our Mam. The staff are a fabulous team who…"   Read all 76 reviews
Location Type Care Home

Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Falstone Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,198 / week
Hawthorn Court Care Home

St Aloysius View, Hebburn NE31 1RH 

10 203 reviews
"We are always welcomed with a smile from both workers and residents. They love to catch up with the goss. Visit friends Mary and Jo…"   Read all 203 reviews
Location Type Care Home

Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people. The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated… Read more about Hawthorn Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 62 Rooms
  • from £1,106 / week
Eastbourne House Care Home

The Links, Whitley Bay NE26 1PG 

9.8 127 reviews
"Overall I am very happy with everything. Some staff are exceptional but others not so. At the moment things are a bit hectic with…"   Read all 127 reviews
Location Type Care Home

Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help you or your loved one settle into life at Eastbourne… Read more about Eastbourne House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,586 / week
Falstone Manor Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ 

9.8 101 reviews
"Love this care home they have done wonders with my brother. He's happy and joins in whatever's going on. The staff are really lovely.…"   Read all 101 reviews
Location Type Care Home

Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people. Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots… Read more about Falstone Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 51 Rooms
  • from £1,155 / week
Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne NE4 9NS 

9.8 130 reviews
"I look forward to eating these high quality meals every day. I love chicken for Sunday lunch and they do lovely pasta here. I eat…"   Read all 130 reviews
Location Type Care Home

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people. The friendly and comfortable home offers lovely en-suite bedrooms, hair… Read more about Sutherland Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,208 / week
Orchard Mews Care Home

Bentinck Road, Benwell, Newcastle upon Tyne NE4 6UX 

9.8 107 reviews
"I can't believe how supportive the staff have been, it has been a very stressful time choosing the right place for my Dad but I know I have…"   Read all 107 reviews
Location Type Care Home

Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people. The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends… Read more about Orchard Mews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 39 Rooms
  • from £1,335 / week
Ashton Grange Care Home

St Luke's Road, Pallion, Sunderland SR4 6QU 

9.8 85 reviews
"The most homely, welcoming place! All staff are lovely, professional and kind. They even helped organise a birthday party for my nana and…"   Read all 85 reviews
Location Type Care Home

Ashton Grange care home, located on the outskirts of Sunderland, provides bespoke and person-centred residential and residential dementia care. Each member of the professional care team is there to help you or your loved one settle into life at the… Read more about Ashton Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £950 / week
Springfield House Care Home

Durham Road, Low Fell, Gateshead NE9 5BW 

9.7 133 reviews
"I am confident that my mum is well looked after in Springfield House. The carers are friendly, kind and good humoured, and if she is…"   Read all 133 reviews
Location Type Care Home

Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people. The modern and comfortable home offers lovely en-suite bedrooms, a hair salon, sensory room and… Read more about Springfield House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 73 Rooms
  • from £1,149 / week
Fleming Court Care Home

Burdon Terrace, Jesmond, Newcastle upon Tyne NE2 3AE 

9.7 101 reviews
"My father moved into Fleming Court, Jesmond, in Oct 2025. It had been a stressful time after a stay in hospital and an operation. The move…"   Read all 101 reviews
Location Type Care Home

Ideally situated in the heart of Jesmond, with superb transport links into Newcastle-upon-Tyne city centre, Fleming Court is a luxury, purpose-built care home offering residential and residential dementia care. Boasting a restaurant, cinema, café,… Read more about Fleming Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 69 Rooms
  • from £1,275 / week
Needham Court Care Home

9 Stanhope Road, Low Simonside, Jarrow NE32 3UD 

9.6 86 reviews
"I have found all the staff very friendly and go out of the way to help mam the rooms are always clean and tidy we can confidently leave mam…"   Read all 86 reviews
Location Type Care Home

Needham Court Care Home, located in the historic shipbuilding town of Jarrow, provides personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Needham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,208 / week
Kirkwood Court Care Home

Kirkwood Drive, Kenton, Newcastle upon Tyne NE3 3AX 

9.5 90 reviews
"My father became a resident at Kirkwood Court at the start of February 2025 and as a family we couldn't be any happier with the care he is…"   Read all 90 reviews
Location Type Care Home

Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people. The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair… Read more about Kirkwood Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,184 / week
Redesdale Court Care Home

Rake Lane, North Shields NE29 9QS 

9.4 69 reviews
"The home is amazing with brilliant caring staff are always so respectful and go the extra mile. We as a family have an excellent…"   Read all 69 reviews
Location Type Care Home

Located just outside the historic seaside town of North Shields, Redesdale Court Care Home offers personalised residential and residential dementia care to older people. This friendly home offers many areas for residents to relax and socialise with… Read more about Redesdale Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms
  • from £1,208 / week
Northview Lodge Care Home

Northview Road, Castletown, Sunderland SR5 3AF 

8.8 50 reviews
"Northview Lodge Care Home is outstanding. Excellent standard of care. The management team provide the best possible care to residents. The…"   Read all 50 reviews
Location Type Care Home

Northview Lodge Care Home, situated in the residential area of Castletown on the outskirts of Sunderland, provides personalised nursing and residential care to older people. This friendly home offers many areas and facilities for residents to relax… Read more about Northview Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 45 Rooms

HC-One Reviews in Tyne & Wear (1474)

9.6

HC-One has a Group Review Score of 9.6 (9.616) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Orchard Mews Care Home

from A B (Nephew of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are lovely. My auntie can't move/isn't mobile enough to take part in all the activities but Orchard Mews do all they can to include her in everything. Her sister visits regularly and the staff always make us more than welcome.
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Review of

Orchard Mews Care Home

from Karen G (Daughter of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't believe how supportive the staff have been, it has been a very stressful time choosing the right place for my Dad but I know I have now chosen the right care home.
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Review of

Ashbourne Lodge Care Home

from A D (Ex Family Member) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great grandmother was living at Ashbourne lodge they met all her needs even when she declined in health they met all of her wishes she required.she was well looked after and always supported one to one activity was provided ensuring her well being.highly recommend this home
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Review of

Ashbourne Lodge Care Home

from B S (Daughter-in-law of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with my mother in law care at ashbourne lodge .All the girls are lovely and kind.
Plenty events going on all the time.
I enjoyed my visit to mother in law.
It's nice to be seen her happy here.
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Review of

Fleming Court Care Home

from A M (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father moved into Fleming Court, Jesmond, in Oct 2025. It had been a stressful time after a stay in hospital and an operation. The move was made as easy as possible by all the management supervisors, carers and housekeeping staff. The room and building in general are clean and pleasantly decorated.
It is of a high standard. However, it really is the staff who are the jewel in the crown. Well trained, professional and personable, which you would expect, but extremely warm, friendly and kind. Not just to my father but to my mum and the rest of the family
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Review of

Ashbourne Lodge Care Home

from G O (Son of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first few days have gone very well. The staff have welcomed my mam and all the family members. Everything has been explained to us and the environment is pleasant and clean.
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Review of

Fleming Court Care Home

from N H (Daughter of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and genuine kindness. My mum is very content with all services delivered. Wide range of activities, and regular entertainment and themed events.
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Review of

Fleming Court Care Home

from Margaret T (Wife of Resident) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel so much happier knowing Peter is getting the care & kindness he deserves. Long may it continue.
The staff (all of them) are wonderful, and I never feel I have to come in all day, like I did in my last place.
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Review of

Springfield House Care Home

from Peter G (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a Springfield House for more than 3 years. The care home staff members have been wonderful throughout this period and the level of personal support given to my mum has been exceptional - and delivered with sensitivity, professionalism and a warm smile. Not once has my mum expressed
any dissatisfaction with any aspect of her care.
The nursing staff members are excellent and keep me updated with any changes in mum's medications. Furthermore, they arrange meetings with the visiting doctor, as needed, to coincide with my frequent visits to the UK.
Springfield's facilities are generally excellent although I would like to see more frequent cleaning of the carpets in residents' rooms. I appreciate that the staff are often thinly stretched so can understand why some tasks aren't addressed as often as I'd hope.
Overall, I'm very happy that mum is in the care of a highly professional and caring staff at Springfield.
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Review of

Springfield House Care Home

from S L (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am confident that my mum is well looked after in Springfield House. The carers are friendly, kind and good humoured, and if she is unwell, the senior carers do an excellent job following up any medical needs and keep me fully informed.
The food is plentiful, and the environment is clean and really
nice. It's lovely to see the smile on the faces of the residents at some of the activities and parties.
All the other staff are really friendly and approachable & the admin staff are very efficient. There have been times when it has been necessary to use agency staff, but I understand that more staff have now been recruited. Overall, I'm happy with the care my mum receives. Thankyou.
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Review of

Hawthorn Court Care Home

from Cilla M (Friend of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always welcomed with a smile from both workers and residents.
They love to catch up with the goss.
Visit friends Mary and John.
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Review of

Sutherland Court Care Home

from Martin A (Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I look forward to eating these high quality meals every day. I love chicken for Sunday lunch and they do lovely pasta here. I eat everything I'm given. I would love more of the tasty chocolate cake please.
Thank you very much.
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Review of

Hawthorn Court Care Home

from Ramona R (Granddaughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the care and support you provide for my grandma.
Hawthorn Court cares for her so professionally with care and respect.
The staff are all so friendly and the admin team are excellent in all aspects of their communication.
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Review of

Ashbourne Lodge Care Home

from Irene J (Friend of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit maybe three times a week. Staff always pleasant. My friend is very happy here.
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Review of

Ashbourne Lodge Care Home

from K A (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with everything.
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Review of

Hawthorn Court Care Home

from D R (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hawthorn is an amazing home, having been a volunteer there for almost 2 years, I had no hesitation when I was able to secure a room there for my mother. Staff are so friendly and caring. Good communication between the staff and family is very reassuring when you worry now your relative is. Plenty of
activities for those who want to take part.
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Review of

Hawthorn Court Care Home

from Garry B (Son of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was made very welcome when she arrived at the home after a bad experience at another home. All staff make you feel at home when you arrive for a visit and do everything to make my mam's stay as comfortable as possible.
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Review of

Ashton Grange Care Home

from L W (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful, kind, interested in family as well as the residents.
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Review of

Needham Court Care Home

from Sheila T (Niece of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous, love everything about the care Nancy receives.
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Review of

Needham Court Care Home

from Susan M (Niece of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with care my auntie gets at home.
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Awards / Recognitions (6)

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