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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Tyne & Wear for HC-One are showing below.

View the details of all 279 locations (with 26666 reviews) owned by HC-One

HC-One Locations in Tyne & Wear (14)

14 Care Homes owned by HC-One in Tyne & Wear
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Falstone Court Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ 

10 76 reviews
"I would highly recommend Falstone Court, we could not have picked a better place to care for our Mam. The staff are a fabulous team who…"   Read all 76 reviews
Location Type Care Home

Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Falstone Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,275 / week
Hawthorn Court Care Home

St Aloysius View, Hebburn NE31 1RH 

10 207 reviews
"When I visit the staff are all so friendly and the home has a lovely atmosphere. Communal areas always appear clean and John's room is…"   Read all 207 reviews
Location Type Care Home

Hawthorn Court care home, located in the centre of Hebburn, provides personalised residential and residential dementia care to older people. The lovely home offers many areas for residents to relax, socialise and unwind. The beautifully decorated… Read more about Hawthorn Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 62 Rooms
  • from £1,178 / week
Ashbourne Lodge Care Home

The Cedars, Ashbrooke, Sunderland SR2 7TW 

9.9 119 reviews
"My aunty loves her stay at Ashbourne lodge nothing is to much for them excellent management lovely homely environment my aunty has come on…"   Read all 119 reviews
Location Type Care Home

At Ashbourne Lodge Care Home, is a welcoming and friendly setting situated in the lovely area of Ashbrooke. The welcoming patio in the landscaped garden sets the tone for this lovely home, which offers a selection of places to relax, dine, exercise,… Read more about Ashbourne Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,193 / week
Ashton Grange Care Home

St Luke's Road, Pallion, Sunderland SR4 6QU 

9.9 86 reviews
"My friend moved in to Ashton grange in December the staff have been so welcoming and are so kind it feels like a proper home, she is…"   Read all 86 reviews
Location Type Care Home

Ashton Grange care home, located on the outskirts of Sunderland, provides bespoke and person-centred residential and residential dementia care. Each member of the professional care team is there to help you or your loved one settle into life at the… Read more about Ashton Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,012 / week
Eastbourne House Care Home

The Links, Whitley Bay NE26 1PG 

9.8 127 reviews
"Overall I am very happy with everything. Some staff are exceptional but others not so. At the moment things are a bit hectic with…"   Read all 127 reviews
Location Type Care Home

Located on the sea front of Whitley Bay, Eastbourne House Care Home offers personalised residential and residential dementia care to older people. The professional care team is on hand to help you or your loved one settle into life at Eastbourne… Read more about Eastbourne House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,287 / week
Falstone Manor Care Home

Cliffe Park, Whitburn Road, Roker, Sunderland SR6 9NQ 

9.7 103 reviews
"The kindness and understanding by all the staff has made the move of my father so easy, the care and attention has allowed him to settle…"   Read all 103 reviews
Location Type Care Home

Falstone Manor Care Home, located close to the seafront of Roker, provides personalised residential, nursing and dementia care to older people. Located just a short distance from the seafront, Falstone Manor offers residents a good choice of spots… Read more about Falstone Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 51 Rooms
  • from £1,230 / week
Springfield House Care Home

Durham Road, Low Fell, Gateshead NE9 5BW 

9.7 134 reviews
"They was a nice lady called Sharon she come to the hospital QE, when I was taken in my friend he calls me brother. Went into Springfield…"   Read all 134 reviews
Location Type Care Home

Located in the centre of Low Fell, Gateshead, Springfield House Care Home offers personalised residential and residential dementia care to older people. The modern and comfortable home offers lovely en-suite bedrooms, a hair salon, sensory room and… Read more about Springfield House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 73 Rooms
  • from £1,225 / week
Orchard Mews Care Home

Bentinck Road, Benwell, Newcastle upon Tyne NE4 6UX 

9.6 108 reviews
"My Dad was a resident at Orchard Mews from January 2024 until he passed away there in October 2025. As a family we are so grateful to all…"   Read all 108 reviews
Location Type Care Home

Orchard Mews Care Home, located in the popular area of Benwell, provides personalised residential, nursing and dementia care to older people. The friendly and comfortable home offers a place for residents to relax, unwind and socialise with friends… Read more about Orchard Mews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 39 Rooms
  • from £1,287 / week
Sutherland Court Care Home

Sutherland Avenue, Fenham, Newcastle upon Tyne NE4 9NS 

9.6 131 reviews
"What can I say about this Care Home, if you are considering sending your loved one here all I can say is do it you will not regret it, I…"   Read all 131 reviews
Location Type Care Home

Conveniently situated in the centre of Fenham near Newcastle-upon-Tyne, Sutherland Court Care Home offers personalised residential and residential dementia care to older people. The friendly and comfortable home offers lovely en-suite bedrooms, hair… Read more about Sutherland Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,287 / week
Needham Court Care Home

9 Stanhope Road, Low Simonside, Jarrow NE32 3UD 

9.5 85 reviews
"I have found all the staff very friendly and go out of the way to help mam the rooms are always clean and tidy we can confidently leave mam…"   Read all 85 reviews
Location Type Care Home

Needham Court Care Home, located in the historic shipbuilding town of Jarrow, provides personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Needham Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 57 Rooms
  • from £1,287 / week
Fleming Court Care Home

Burdon Terrace, Jesmond, Newcastle upon Tyne NE2 3AE 

9.4 102 reviews
"My father moved into Fleming Court, Jesmond, in Oct 2025. It had been a stressful time after a stay in hospital and an operation. The move…"   Read all 102 reviews
Location Type Care Home

Ideally situated in the heart of Jesmond, with superb transport links into Newcastle-upon-Tyne city centre, Fleming Court is a luxury, purpose-built care home offering residential and residential dementia care. Boasting a restaurant, cinema, café,… Read more about Fleming Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 69 Rooms
  • from £1,358 / week
Redesdale Court Care Home

Rake Lane, North Shields NE29 9QS 

9.3 72 reviews
"My mum moved to Redesdale court care home in December 2025. I was really worried in case she did not settle but I had nothing to worry…"   Read all 72 reviews
Location Type Care Home

Located just outside the historic seaside town of North Shields, Redesdale Court Care Home offers personalised residential and residential dementia care to older people. This friendly home offers many areas for residents to relax and socialise with… Read more about Redesdale Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms
  • from £1,167 / week
Kirkwood Court Care Home

Kirkwood Drive, Kenton, Newcastle upon Tyne NE3 3AX 

9.2 90 reviews
"My father became a resident at Kirkwood Court at the start of February 2025 and as a family we couldn't be any happier with the care he is…"   Read all 90 reviews
Location Type Care Home

Situated in the peaceful, residential area of Kenton, Kirkwood Court Care Home offers personalised residential and residential dementia care to older people. The friendly home offers beautiful en-suite bedrooms, comfortable communal areas and hair… Read more about Kirkwood Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,261 / week
Northview Lodge Care Home

Northview Road, Castletown, Sunderland SR5 3AF 

8.7 50 reviews
"Northview Lodge Care Home is outstanding. Excellent standard of care. The management team provide the best possible care to residents. The…"   Read all 50 reviews
Location Type Care Home

Northview Lodge Care Home, situated in the residential area of Castletown on the outskirts of Sunderland, provides personalised nursing and residential care to older people. This friendly home offers many areas and facilities for residents to relax… Read more about Northview Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 45 Rooms

HC-One Reviews in Tyne & Wear (1490)

9.5

HC-One has a Group Review Score of 9.5 (9.532) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience
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Date Published
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  • 1171
Reviewer Connection to HC-One
  • 549
  • 252
  • 141
  • 71
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  • 38
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  • 23
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  • 7
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Review of

Redesdale Court Care Home

from D C (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Redesdale court care home in December 2025. I was really worried in case she did not settle but I had nothing to worry about it is like home from home. The staff our lovely very helpful listens to what you are asking and very welcoming. I could not have chosen a more lovely warm welcoming
care home for mum to be looked after.
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  • Treated with Dignity
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Review of

Hawthorn Court Care Home

from David A (Son-in-law of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visit the staff are all so friendly and the home has a lovely atmosphere. Communal areas always appear clean and John's room is always clean and tidy. John enjoys the music activities when singers or musicians attend. Relatives are welcome to attend too and it's nice to see him smiling and tapping
his feet along with the music.
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Review of

Hawthorn Court Care Home

from P H (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Hawthorn Care Home for over 4 years and the kind care and attention she receives from all the staff is outstanding. The care home is spotless in all areas. The restaurant is bright and airy. I viewed many care homes before deciding Hawthorn Court was the best for my
mum. I know when I leave her, she is in excellent hands, so therefore I don't worry, and I know she is well looked after. All the staff go above and beyond, so I personally would give Hawthorn Court 5 stars all the way. Cannot thank you all enough for your hard work and dedication.
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Review of

Hawthorn Court Care Home

from David A (Partner of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sinclair has been in another home, by a long shot; this is the best; the attention to detail is very good. Have sampled lunches and tea, both very good. I am very proud of how the staff have looked after Sinclair as a ninety-two-year-old. If I have to go into care, I hope it's in here. David answers.
Room fabulous.
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Review of

Ashbourne Lodge Care Home

from Dawn L (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the moon with care for my mam. Amazing care home.
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Review of

Orchard Mews Care Home

from Neil P (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was a resident at Orchard Mews from January 2024 until he passed away there in October 2025. As a family we are so grateful to all the wonderful staff who looked after Dad so well, and who were also really supportive to the whole family. It isn't possible to put into words how important it is
to a family to know that your loved one is being properly looked after and describe the peace of mind it gives when you know they are in the best possible place. We got all that from Dad's time Orchard Mews and we will never forget how much they did for him. A wonderful caring home, who also responded with such professionalism at the times when he had acute medical needs.
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Review of

Sutherland Court Care Home

from Janet L (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say about this Care Home, if you are considering sending your loved one here all I can say is do it you will not regret it, I can't fault the care, consideration & love that the staff have for their residents.
They have cared for my mother as if she was a family member, they have laughed
with her, she in turn has kept them entertained & on their toes, her care until she slipped away was exemplary. I can't thank you all enough.
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Review of

Ashbourne Lodge Care Home

from Mollie B (Niece of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty loves her stay at Ashbourne lodge nothing is to much for them excellent management lovely homely environment my aunty has come on so well since being at Ashbourne lodge highly recommend home to anyone
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Review of

Ashbourne Lodge Care Home

from Valerie C (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, amazing management. We are always made to feel welcome, my mam loves being there. Their care is very much valued and appreciated.
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Review of

Ashbourne Lodge Care Home

from Karen C (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home, amazing carers and management. No concerns.
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Review of

Sutherland Court Care Home

from Sharon M (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A big thank you to all of the care team for their kindness and support given to my mam and dad throughout December and during the Christmas dinner. It was a lovely touch, inviting families along for the dinner which my mam said was delicious, many thanks, my dad is very well cared for here from lovely
staff.
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Review of

Hawthorn Court Care Home

from Valerie H (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hawthorn Court Care Home is a beautiful care home. The staff are all so kind and caring and treat all residents with respect and dignity. I would like to make a particular mention of Tessa. She was the first point of contact when I first viewed the home. She was so kind and friendly, and is an excellent
ambassador for Hawthorn Court. She greets everyone and always makes time to ask about us and tells me how my mam is doing.
A real credit to Hawthorn Court.
Well done Tessa - keep up your good work.
Thank you.
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Review of

Hawthorn Court Care Home

from I E (Daughter of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You always greet with a smile & very helpful. Nothing is a problem.
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Review of

Ashton Grange Care Home

from Sandra K (Friend of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Popped in for a Xmas visit with friend. Lovely home, very clean and my friend is clearly happy and well looked after. Her room was spotless. Staff very attentive and popping in to check on her And the food looked great too
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Review of

Ashton Grange Care Home

from Eamonn K (Nephew of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently visited a family member and once again impressed by this care home.
Continues to create a friendly and informal atmosphere whilst not losing sight of the important and necessary practicalities.
Would recommend to anyone looking for themselves or a relative.
Well done.
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Review of

Ashton Grange Care Home

from Marie M (Friend of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved in to Ashton grange in December the staff have been so welcoming and are so kind it feels like a proper home, she is involved in the home and the care given is incredible, we can visit any time not like the previous home I recommend this home and have no concerns she is so happy which
makes the family settled
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Review of

Springfield House Care Home

from J S (Next of Kin) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
They was a nice lady called Sharon she come to the hospital QE, when I was taken in my friend he calls me brother. Went into Springfield care. They was very good with him looked after him very well. So I didn't have to worry about him. Couldn't have been better with him thank you and god bless all the
staff. And a very merry Christmas and happy new year.


Thank you for everything


John and Keith

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Review of

Hawthorn Court Care Home

from Pauline H (Niece of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited my aunt who is now a permanent resident at Hawthorne Court.
Lovely atmosphere when I entered the home, feeling welcomed by all the staff. Her room is lovely and she told me about the dinner she had just had, which she enjoyed. We went into the lounge where a few of the residents were doing
very light physical activities. Christmas music was playing and we were all offered tea and cakes. My aunt is very happy here which made me happy too.
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Review of

Redesdale Court Care Home

from V R (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved in on 27.11.25 she seems to have settled really well. The home, mum's room is extremely clean, warm beautifully furnished and decorated. The staff are really caring and lovely nothing is a problem. This has been the most difficult + traumatic decision i have ever had to make, but due to
mom's deteriorating dementia mum was no longer safe at home, everyone at Redesdale Court have made the whole situation easier knowing mum is safe + well cared for. Regards Val
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Review of

Falstone Manor Care Home

from J H (Daughter of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A warm, atmosphere with kind staff who know my mother's needs and amazing nurses who care for her many needs, treat her with respect and involve family in her care needs and decision making. A great view too.
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Awards / Recognitions (6)

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