Care Homes Owned by HC-One - The Kind Care Company in West Lothian

More daily activities.

My sister is happy with the care she receives. Respect and dignity are maintained throughout.

My father has been living in Linlithgow Care Home for over 5 years. He is happy and settled, and supported to be as independent as possible. Staff are hard working and caring. Food is generally excellent, and the programme of activities is improving.

Every visit is friendly with all staff and residents and they keep me up to date with my mother's care. I know all aspects of her care are completely met, as she is totally dependent on everything being done for her.

I had been caring for my husband at home but due to his dementia I was struggling. I visited the care home and it was decided that my husband would come in for respite care. It took him a while to settle but the decision was made for him to come a permanent resident. He loves all the singing and dancing activities in the home. It is good to see him enjoying himself.

I find the staff very caring and seem to know my relative well. The food has improved in choice and there is plenty of it. The management are contactable and listen carefully to any feedback given from me and act upon it. The activitys co-ordinators are always devising new things to include all residents and are very inclusive helping everyone to join in.

We will always be deeply grateful for the outstanding care he received at the end of his life.

I am always pleased when I come to visit my dad. That all his needs are being consistently met is readily apparent. He is content, comfortable and never isolated. The staff genuinely care about the residents and I often see them going above and beyond. I know I can speak to care staff or management when required and communication is open and transparent, good job Redmill!

I cannot fault any level of the care that my mum has have at Redmill. The staff and management alike, are all very professional and take the care of all the residents as their highest priority. The home is kept spotless. The activities are inclusive and the overall care is first class.

Having visited my brother over a 2 year period we have seen a great improvement in the running and organisation of the home. He relates to all carers and staff involved in looking after him, which gives the family peace of mind knowing the family can relax knowing he is well looked after. Credit must be given to the manageress and all staff for the care given by them.

The care so far is very good well looked after and my father is eating again, as he refused to eat only 2 days in and a big change in him.

Dad's quality of life has very much improved. Many thanks to the staff; nothing is too much trouble, and you have given his family complete peace of mind.

Content with my aunt's care in Redmill.

Redmill Care Home is a truly exceptional facility. From the moment I first walked through the doors, I was met with genuine warmth and kindness, where every member of staff clearly takes pride in their work and contributes to creating a positive, supportive, and welcoming environment for the residents. This compassionate approach has made what could have been a very emotional and overwhelming experience so much easier for me and my family. The wonderful activities provided for the residents are meaningful and fun, and it is so heartwarming to see how much joy they bring. Music, in particular, creates special moments when musicians visit as the residents light up and the staff join in with such enthusiasm, encouraging everyone to take part. THANK YOU... from the bottom of my heart for the love, kindness, and joy you bring every day as it makes such a difference not just to the residents, but to families like mine who can rest easier knowing their loved ones are truly cherished

This is my first visit and I am blown away with the kindness and care of the wonderful staff. I am very content knowing my nana is well looked after and taken care of. The facilities are clean, fresh and lovely. The atmosphere is very welcoming and warm.

When we viewed Redmill Care Home for mum, as soon as we arrived it looked lovely inside, and mums room was just perfect. Everyone has been so helpful and mum has settle in amazingly well. We see a difference in mums health condition due to have a good care level and support.

My dad is a resident here and I am delighted with the care he receives. Everyone is so friendly from the staff to cleaners. There is so much to do loads of activities, always something going on! His room is always spotless its a 10 our of 10 for me.

My friend has settled well at Redmill. The staff are very attentive and caring.

My wife has been in Redmill Care Home for two years. I have had concerns when she was first admitted but now I have noticed a huge improvement in all the care home standards with care and staff moral.

My husband has been in Linlithgow Care Home for 4.5 years because of dementia. In this time he has deteriorated until he now has to have help with all functions. Since he entered the home he has been very well looked after both physically and mentally. All the staff are very caring and friendly both to the residents and their families. Any queries about my husbands care are always answered quickly and helpfully.