Care Homes Owned by HC-One - The Kind Care Company
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Lothian for HC-One are showing below.
View the details of all 279 locations (with 25809 reviews) owned by HC-One
HC-One Locations in West Lothian (2)
Redmill Care Home
9.5
97 reviews
Lady Court, East Whitburn, Bathgate EH47 0PN
"Redmill Care Home is a truly exceptional facility. From the moment I first walked through the doors, I was met with genuine warmth and…" Read all 97 reviews
Location Type Care Home
Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care. The lovely home offers many facilities for residents to enjoy such as… Read more about Redmill Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Palliative Care
- 68 Rooms
- from £1,149 / week
Linlithgow Care Home
9.1
82 reviews
Linlithgow, EH49 7BW
"My husband has been in Linlithgow Care Home for 4.5 years because of dementia. In this time he has deteriorated until he now has to have…" Read all 82 reviews
Location Type Care Home
Linlithgow Care Home, situated in the beautiful countryside of Linlithgow, supports older people to lead their best lives with personalised nursing and nursing dementia care. The catering team at Linlithgow understands the nutritional needs of older… Read more about Linlithgow Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Palliative Care
- 80 Rooms
- from £1,500 / week
HC-One Reviews in West Lothian (179)
9.6
HC-One has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.
Review of
Redmill Care Home
from Jan B (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Redmill Care Home is a truly exceptional facility. From the moment I first walked through the doors, I was met with genuine warmth and kindness, where every member of staff clearly takes pride in their work and contributes to creating a positive, supportive, and welcoming environment for the residents.
This compassionate approach has made what could have been a very emotional and overwhelming experience so much easier for me and my family. The wonderful activities provided for the residents are meaningful and fun, and it is so heartwarming to see how much joy they bring. Music, in particular, creates special moments when musicians visit as the residents light up and the staff join in with such enthusiasm, encouraging everyone to take part. THANK YOU... from the bottom of my heart for the love, kindness, and joy you bring every day as it makes such a difference not just to the residents, but to families like mine who can rest easier knowing their loved ones are truly cherished
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Review of
Linlithgow Care Home
from P M (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been well cared for over the last 2 years since she became a resident. She has no mobility so is totally dependent on the staff for all her needs. The staff are kind, patient and understand what's required for her care. The new telephone system is not as good as the last one so it can
be difficult to reach her wing. They keep me informed of any changes to her wellbeing.
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Review of
Redmill Care Home
from E B (Granddaughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is my first visit and I am blown away with the kindness and care of the wonderful staff. I am very content knowing my nana is well looked after and taken care of. The facilities are clean, fresh and lovely. The atmosphere is very welcoming and warm.
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Review of
Redmill Care Home
from S D (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When we viewed Redmill Care Home for mum, as soon as we arrived it looked lovely inside, and mums room was just perfect. Everyone has been so helpful and mum has settle in amazingly well. We see a difference in mums health condition due to have a good care level and support.
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Review of
Redmill Care Home
from Janice M (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad is a resident here and I am delighted with the care he receives. Everyone is so friendly from the staff to cleaners. There is so much to do loads of activities, always something going on! His room is always spotless its a 10 our of 10 for me.
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Review of
Redmill Care Home
from Marie I (Friend of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend has settled well at Redmill. The staff are very attentive and caring.
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Review of
Redmill Care Home
from Derek S (Husband of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has been in Redmill Care Home for two years. I have had concerns when she was first admitted but now I have noticed a huge improvement in all the care home standards with care and staff moral.
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Review of
Linlithgow Care Home
from A D (Wife of Resident) published on 9 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has been in Linlithgow Care Home for 4.5 years because of dementia. In this time he has deteriorated until he now has to have help with all functions. Since he entered the home he has been very well looked after both physically and mentally. All the staff are very caring and friendly both
to the residents and their families. Any queries about my husbands care are always answered quickly and helpfully.
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Review of
Linlithgow Care Home
from Brian M (Son of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Sadly, my mum passed away whilst in care at Linlithgow. My "Ma" spent her final months with supportive and caring people after Dementia took its toll.
The Nursing and Administrative staff took the time to look after my mum's needs and supported my family throughout. The staff were always willing to
The Nursing and Administrative staff took the time to look after my mum's needs and supported my family throughout. The staff were always willing to
take time out of their hectic day to keep us informed of any developments in her condition.
As my mum's life came to an end, caring staff were with her in her final moments. Even when the end came, the staff were there for us to answer any questions and help us with a reassuring smile.
I cannot thank them enough.
As my mum's life came to an end, caring staff were with her in her final moments. Even when the end came, the staff were there for us to answer any questions and help us with a reassuring smile.
I cannot thank them enough.
Reply from HC-One Limited, Administrator at Linlithgow Care Home
Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review
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Review of
Linlithgow Care Home
from C S (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum is becoming more sociable, spending time with the other residents and taking part in the organised activities. When I visited in May she proudly showed me her beautiful nails - she'd had a manicure! I've never seen her wearing nail polish and she was very happy with it. Of course I then had to admire
all her friend's nails as well.
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Review of
Redmill Care Home
from S J (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum has been a resident for around 3 years was not a very good experience for her or myself, but since new manager has took up the post I have saw vast improvement through out the home and with my mum in particular mum was always known for her lovely dress sense, she now looks well looked after.
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Review of
Redmill Care Home
from Isabel N (Wife of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has recently moved into Redmill and has settled amazingly all the staff are very welcoming and helpful my husband is so much happier too the care home is always clean to a high standard, and have great family days that all the family enjoy. Redmill have gone above and beyond we all couldn't
be happier. Thank you Redmill.
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Review of
Redmill Care Home
from Janice L (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff do an amazing job, friendly, helpful and caring.
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Review of
Redmill Care Home
from C M (Daughter of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall, very happy with the care and attention my mum receives at Redmill. I feel happy she is looked after well when I cannot be with her. She is healthy and happy, and that's all you can wish for.
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Review of
Redmill Care Home
from J M (Daughter of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Our experince so far has been positive, it has only been 2 days since my mother arrived. She is still not convinced but everyone has been helping to convince her to join in. I am unable to provide further information due to the short timescale.
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Review of
Redmill Care Home
from R S (Friend of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We feel the resident is well looked after by all the staff.
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Review of
Redmill Care Home
from J M (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On my first visit to Redmill Care it reassured me and my wife that this was a good place for my mum to be looked after. All the staff have been very helpful and kind. Thank you for looking after my mum, much appreciated.
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Review of
Redmill Care Home
from C R (Daughter-in-law of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband and I feel our Mum receives excellent care all her needs are being met. The staff always phone to inform us of any changes in her general health and wellbeing. Her room is always clean and tidy, her appearance is immaculate. We are very grateful to all the staff who look after our Mum.
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Review of
Redmill Care Home
from Thomas T (Friend of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The most cheery and pleasant staff very caring. Plenty of activities for patients.
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Review of
Redmill Care Home
from Jean S (Niece of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt has been in the home for almost a year now and out family have nothing but praise for everyone who works there. Staff are very attentive + sees to her every needs. Place is spotlessly clean, it's a joy to visit as everyone is so friendly.
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Awards / Recognitions (6)
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