Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in West Lothian for HC-One are showing below.

View the details of all 279 locations (with 25494 reviews) owned by HC-One

HC-One Locations in West Lothian (2)

 
2 Care Homes owned by HC-One in West Lothian
Redmill Care Home

Lady Court, East Whitburn, Bathgate EH47 0PN 

9.5 91 reviews
"My husband has recently moved into Redmill and has settled amazingly all the staff are very welcoming and helpful my husband is so much…"   Read all 91 reviews
Location Type Care Home

Redmill Care Home, in the picturesque town of East Whitburn in West Lothian, supports older people to lead their best lives with personalised nursing and nursing dementia care. The lovely home offers many facilities for residents to enjoy such as… Read more about Redmill Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 68 Rooms from £1,149 / week
Linlithgow Care Home

Linlithgow, EH49 7BW 

9.3 82 reviews
"My husband has been in Linlithgow Care Home for 4.5 years because of dementia. In this time he has deteriorated until he now has to have…"   Read all 82 reviews
Location Type Care Home

Linlithgow Care Home, situated in the beautiful countryside of Linlithgow, supports older people to lead their best lives with personalised nursing and nursing dementia care. The catering team at Linlithgow understands the nutritional needs of older… Read more about Linlithgow Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms from £1,500 / week

HC-One Reviews in West Lothian (173)

9.6
HC-One has a Group Review Score of 9.6 (9.621) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Linlithgow Care Home

from A D (Wife of Resident) published on 9 August 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Linlithgow Care Home for 4.5 years because of dementia. In this time he has deteriorated until he now has to have help with all functions. Since he entered the home he has been very well looked after both physically and mentally. All the staff are very caring and friendly both
to the residents and their families. Any queries about my husbands care are always answered quickly and helpfully.

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Review of

Linlithgow Care Home

from Brian M (Son of Resident) published on 7 August 2025
Overall Experience  Overall Experience 5.0 out of 5

Sadly, my mum passed away whilst in care at Linlithgow. My "Ma" spent her final months with supportive and caring people after Dementia took its toll.
The Nursing and Administrative staff took the time to look after my mum's needs and supported my family throughout. The staff were always willing to
take time out of their hectic day to keep us informed of any developments in her condition.
As my mum's life came to an end, caring staff were with her in her final moments. Even when the end came, the staff were there for us to answer any questions and help us with a reassuring smile.
I cannot thank them enough.

Reply from HC-One Limited, Administrator at Linlithgow Care Home

Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review

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Review of

Linlithgow Care Home

from C S (Daughter of Resident) published on 9 July 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum is becoming more sociable, spending time with the other residents and taking part in the organised activities. When I visited in May she proudly showed me her beautiful nails - she'd had a manicure! I've never seen her wearing nail polish and she was very happy with it. Of course I then had to admire
all her friend's nails as well.

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Review of

Redmill Care Home

from S J (Daughter of Resident) published on 23 June 2025
Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for around 3 years was not a very good experience for her or myself, but since new manager has took up the post I have saw vast improvement through out the home and with my mum in particular mum was always known for her lovely dress sense, she now looks well looked after.

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Review of

Redmill Care Home

from Isabel N (Wife of Resident) published on 20 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has recently moved into Redmill and has settled amazingly all the staff are very welcoming and helpful my husband is so much happier too the care home is always clean to a high standard, and have great family days that all the family enjoy. Redmill have gone above and beyond we all couldn't
be happier. Thank you Redmill.

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Review of

Redmill Care Home

from Janice L (Daughter of Resident) published on 18 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Staff do an amazing job, friendly, helpful and caring.

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Review of

Redmill Care Home

from C M (Daughter of Resident) published on 6 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Overall, very happy with the care and attention my mum receives at Redmill. I feel happy she is looked after well when I cannot be with her. She is healthy and happy, and that's all you can wish for.

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Review of

Redmill Care Home

from J M (Daughter of Resident) published on 2 June 2025
Overall Experience  Overall Experience 4.0 out of 5

Our experince so far has been positive, it has only been 2 days since my mother arrived. She is still not convinced but everyone has been helping to convince her to join in. I am unable to provide further information due to the short timescale.

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Review of

Redmill Care Home

from R S (Friend of Resident) published on 29 May 2025
Overall Experience  Overall Experience 5.0 out of 5

We feel the resident is well looked after by all the staff.

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Review of

Redmill Care Home

from J M (Son of Resident) published on 28 May 2025
Overall Experience  Overall Experience 5.0 out of 5

On my first visit to Redmill Care it reassured me and my wife that this was a good place for my mum to be looked after. All the staff have been very helpful and kind. Thank you for looking after my mum, much appreciated.

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Review of

Redmill Care Home

from C R (Daughter-in-law of Resident) published on 27 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband and I feel our Mum receives excellent care all her needs are being met. The staff always phone to inform us of any changes in her general health and wellbeing. Her room is always clean and tidy, her appearance is immaculate. We are very grateful to all the staff who look after our Mum.

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Review of

Redmill Care Home

from Thomas T (Friend of Resident) published on 8 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The most cheery and pleasant staff very caring. Plenty of activities for patients.

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Review of

Redmill Care Home

from Jean S (Niece of Resident) published on 8 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the home for almost a year now and out family have nothing but praise for everyone who works there. Staff are very attentive + sees to her every needs. Place is spotlessly clean, it's a joy to visit as everyone is so friendly.

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Review of

Redmill Care Home

from Gordon B (Son of Resident) published on 8 May 2025
Overall Experience  Overall Experience 5.0 out of 5

As a family we were naturally concerned about mum going into care but from our first visit we were made so welcome and at ease. Mum has settled in so well and made friends with staff and fellow patients. Mum us really happy now and it is very reassuring to see her like this. All the staff at Redmill
are very pleasant and are a credit to your company. Keep up the good work. Well done all.

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Review of

Redmill Care Home

from Lynne B (Daughter of Resident) published on 8 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum is looked after very well in Redmill and is cared for and nurtured by all of the staff.
I feel they treat her with respect and love and it makes me feel happy that she is looked after well.
I always feel at home when I visit and the carers are all happy to chat or answer any concerns/questions
I raise.
The home is continually improving and the cleanliness has improved a lot in the last few months. All in all, a good experience for both myself and mum.

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Review of

Redmill Care Home

from Davida H (Sister of Resident) published on 7 May 2025
Overall Experience  Overall Experience 4.0 out of 5

The staff at Redmill are excellent and they have lots of activities to keep the residents occupied and stimulated. There has been a great improvement its good to know my sister is being looked after well.

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Review of

Linlithgow Care Home

from J M (Wife of Resident) published on 1 May 2025
Overall Experience  Overall Experience 4.0 out of 5

The review was very good and enlightening. We were informed of all the treatment and help my husband has received. I could not be more pleased.

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Review of

Linlithgow Care Home

from A S (Son of Resident) published on 23 April 2025
Overall Experience  Overall Experience 4.0 out of 5

We have had some ups and downs since my mother was admitted to the care home in November 23.
With a history of oral thrush infections, reliant on regular & good mouth care, mum was admitted to hospital in the autumn of 24. There seems to be confusion between local GP & care home as to how to treat
this, resulting in hospitalisation. Fortunately, the issue has been resolved for the time being.
Missing clothes still seems to be an issue.
I would like to see plans on renovations of the rooms - mum's could do with a freshen up, including new window curtains, light fittings as well as better ventilation, it is often far too warm.

Reply from HC-One Limited, Administrator at Linlithgow Care Home

Thank you for your feedback. I am aware that you have spoken with the Home Manager to discuss your concerns and improvements to the decor of the home which are in progress. We are continuing to work closely with our laundry and care team, taking on board your feedback and making changes to improve the service.

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Review of

Redmill Care Home

from A S (Daughter of Resident) published on 4 April 2025
Overall Experience  Overall Experience 4.0 out of 5

Very caring staff. Helpful and supportive. Someone is always on hand if there is a question. Visitors are made welcome always. Staff always smile and say hello. Staff seem to know mum well and in a short space of time after admission. Mum is comfortable and cared for 24hrs/day

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Review of

Redmill Care Home

from W C (Father of Resident) published on 1 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My son was in hospital awaiting admission to a nursing home, I received word that an assessor from Redmill would be coming soon, I paid a visit to Redmill and was very impressed by what I saw, my son was admitted and is very happy here. His brother and I would like to thank all the kindness shown to
us by all the members of your staff.

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Awards / Recognitions (6)

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