HC-One in Caerphilly | 4 Care Homes

Review of
Parklands Care Home
from H C (Granddaughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

My relative is in Parklands. The care and respect they receive from the staff is so beautiful. They are well cared for here. Walking in to visit, all the staff are so welcoming, even when they are busy nothig is too much. As a family we are so grateful.

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Review of
Trafalgar Park Care Home
from Catherine N (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card • Report

Overall Experience

I felt mum was in good care once she came here. Straight away the nursing staff addressed mums preasure sores and have been working proffesonally to get them healed. I notice staff check on her regularly and mum does seem more allert most of the time.

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Review of
Parklands Care Home
from Karenann C (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report

Overall Experience

I'm very happy with parklands care home they r very accommodating and they also try their best to do what you ask of them mam is happier now they do lots of activities and they are very caring so more than happy with the home and
all the staff are lovely

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Review of
Abermill Care Home
from G B (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mam has settled really well. I as a daughter am more than happy with my mams care. The staff are all so professional and caring. I love to get involved myself with the activities. Movement to music was a great way to exercise. Christmas time was magical for the residents I myself dressed up as an

elf ( naughty one) and the residents loved it. Keep up the good work Abermill, need to book my room .

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Review of
Abermill Care Home
from E W (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report

Overall Experience

My mum has been a resident at abermill for 4 years now and the care she receives go above and beyond.
They have lots of activities for my mum to take part in and the Christmas party was amazing
Thank you all at Abermill

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Review of
Parklands Care Home
from S M (Daughter-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Such a lovely care home. Very good activities. Staff friendly and helpful. Meals are also very good. My mum in law very happy there. Thank you.

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Review of
Parklands Care Home
from Alun W (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Amazing, amazing, amazing all round; staff, care, cleanliness and great activities.

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Review of
Parklands Care Home
from N B (Relative of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

I must say that from day one I noticed the good care and kind heart of all the staff in the way they look after my mum.
Carry on with your noble mission in such a loving and caring home care.

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Review of
Parklands Care Home
from Kay W (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report

Overall Experience

I was looking for a nursing home for my mum, who sadly had deteriorated in her health and needed 24 hour care. Mam moved into parklands nursing home on 25/12/2025. When my partner and myself when to view the home, it was amazing the care for the residents of the carers. The home was inviting to family

and Marie the activities coordinator, is a special lady. She goes above and beyond for the residents. My granddaughter Eliza who's 5 loved visiting mam, mam went poorly on the 4/01/2026 and sadly passed 06/01 /2026. The comfort and compassion they gave me and my family up until the day mam passed was very much appreciated. Everyone at parklands nursing home what ever their job, will welcome u with a friendly smile and chat. As a family we are gutted that mam wasn't there long but we were so glad that mam was looked after so well and we will be forever grateful to each and everyone of them xx

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Review of
Abermill Care Home
from L H (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

My mam bev has been in abermill at least 3 years. She's very settled and always happy. There's always activities going on and theme days. The home is very inviting with staff and friendly. My mam always looks smart and tidy. She always tells me she's happy and says this is my home and family too.

They have helped my mam with her confidence and health is much better.

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Review of
Church View Care Home
from S B (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

What a fantastic care home, my dad was well looked after while he stayed there. All the staff were absolutely fantastic with him, they went above and beyond for him. The staff we absolutely fantastic with us as a family. Thank you all so much from the bottom of our hearts. God bless you all x

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Review of
Abermill Care Home
from Hilary W (Sister-in-law of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

Really nice atmosphere in home. All staff are friendly and supportive. Present when an activity was taking place - seated movement to music, residents were supported and encouraged to take part. Brother-in-Law is always well dressed, clean and well groomed. The home is clean and nicely decorated, and

all furniture is in good order. Regular social events are planned, and residents engage in crafts and cookery activities. Very happy with care provided.

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Review of
Abermill Care Home
from Avery V (Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

It is a happy place to be at the end of one's life. Care is very good. Day staff care for the residents as if they were family. Activities and entertainment are well thought out. I have been here 11 months and am well satisfied.

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Review of
Abermill Care Home
from Amy P (Granddaughter of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

I visit my nan every week, and she is always clean and tidy, there is loads of different activities she can do, and they change every week, which is great also, its nice to see she can have her hair and nails done.

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Review of
Abermill Care Home
from Suzanne W (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report

Overall Experience

Overall, I think the care given by the staff is amazing!! My only bug bare is that sometimes when I visit my mum, she has someone else's clothes on, I put her name in her clothes, so I don't understand how this happens.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Abermill Care HomeDear Suzanne,
Thank you for taking the time to leave a review. I'd like to sincerely apologise for the issues you've experienced regarding your mum's laundry.
We've recently discussed these concerns and agreed on a plan to help resolve the matter. Please don't hesitate to reach out if you need any further support-we're here to help.

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Review of
Abermill Care Home
from Glynis D (Friend of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

All the day staff are excellent. Cleaners and kitchen staff. It's always very clean and smells nice. Night staff are not so good.

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Review of
Abermill Care Home
from J M (Wife of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

I cannot thank the staff and management enough for the care they give to my husband. They're are always smiling faces whenever I visit.

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Review of
Abermill Care Home
from Josephine H (Friend of Resident) published on 13 November 2025 Submitted via Postal Card • Report

Overall Experience

I recently attended a cancer function at my friends home. staff were amazing and the food very welcoming. The icing in the cake was when a person received an award for her help on a daily basis. We were all very proud and her daughter was in tears with pride. Thank you all to who organised. Thank you

for everything you do for the residents.

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Review of
Abermill Care Home
from Louise W (Granddaughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Our whole experience of Abermill has been absolutely incredible. Both my grandparents have settled in very quickly. I can only put this down to the amazing staff at Abermill. Who are all genuine, approachable and friendly whilst maintaining professionalism. The home itself has a positive, warm, welcoming

energy. Staff and residents are like one big family. You can see staff take pride in what they do, as this most definitely shines in the residents. As far as I'm concerned, and as far as care is concerned, Abermill is a jewel, and I feel very fortunate my grandparents are residents here.

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Review of
Parklands Care Home
from Joanne W (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff cannot do enough for the residents and there's plenty of activities going on to keep them engaged. My mother loves being in the communal lounge and is doing really well since coming here.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Caerphilly (4)

HC-One Reviews in Caerphilly (535)

Parklands Care Home

Trafalgar Park Care Home

Parklands Care Home

Abermill Care Home

Abermill Care Home

Parklands Care Home

Parklands Care Home

Parklands Care Home

Parklands Care Home

Abermill Care Home

Church View Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Parklands Care Home

Awards / Recognitions (6)

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