HC-One in Caerphilly | 4 Care Homes

Review of
Trafalgar Park Care Home
from Karen C (Daughter of Resident) published on 22 August 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been here 2 weeks and looks so much better already. The home is lovely and the staff even lovlier. I can now sleep at night knowing she is safe and happy.

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Review of
Abermill Care Home
from Josephine H (Friend of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience

Since my friend arrived at the care home, I have seen a big difference in her appetite, her cleanliness and her fitness. The staff have done a fantastic job in the short time she has been there.

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Review of
Abermill Care Home
from Gail B (Daughter of Resident) published on 1 August 2025

Submitted via Postal Card • Report

Overall Experience

My mam has only been in for a short time, but is settling in great. The staff are amazing. I am so glad this home became available for Mam's needs.

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Review of
Trafalgar Park Care Home
from D L (Resident) published on 10 July 2025

Submitted via Postal Card • Report

Overall Experience

Excellent all round.

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Review of
Trafalgar Park Care Home
from Nikki P (Daughter of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience

Absolutely excellent, fabulous, friendly staff, lovely residents.

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Review of
Trafalgar Park Care Home
from C P (Son-in-law of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

The home is clean, well presented. The staff are attentive and responsive. They are very person centered, always respectful and ensuring dignity is afforded to the people living in the home. We are always welcomed, the team go out of their way to support my mother in law and all the people in the home.

Really recommend this home.

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Review of
Trafalgar Park Care Home
from Amanda J (Daughter of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

Dad has been at Trafalgar Park for 6 years during this time he has recieved the best care. The staff are excellent and are always happy to help with any queries about dads care. Dad is very happy to stay here which is very comforting for us as a family. Very happy. Dad has moved a rooms a few times

and this has always been done with no stress to dad. The home always look clean and well kept. Dad also loves the food. Compliments to the chef.

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Review of
Parklands Care Home
from Wendy L (Regular Volunteer) published on 20 May 2025

Submitted via Website • Report

Overall Experience

Parklands is at the heart of the community in Bedwas, and the enthusiasm and loving care given by staff is exceptional as they encourage residents to take part in music sessions and reminiscence. It was very moving to see how people responded as the staff took residents to visit Bedwas Workmens Hall

for the first time in many years; they remembered with such joy the dances, cinema and social events of their youth.

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Review of
Parklands Care Home
from J B (Daughter of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience

Parklands is a warm and caring home, the staff are friendly and always happy to listen to family's concerns and help where they can. The home also has a fantastic entertainment officer who provides great events for the residents- the effect on their mental and emotional well-being is fantastic, it's

a very real benefit that cannot be underestimated.

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Review of
Parklands Care Home
from J B (Daughter of Resident) published on 13 May 2025

Submitted via Postal Card • Report

Overall Experience

My father has been a resident at Parklands for two years. Previous to that another care home. For us as a family HCL provides the care, nursing and trust for caring for all my dad's needs. My dad seems very happy at Parklands and thoroughly enjoys his time spent with the staff and the activities coordinator.

He joins in and loves the music and singing, also any entertainment days provided. My mind is very satisfied with Parklands.

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Review of
Abermill Care Home
from Nichola D (Daughter-in-law of Resident) published on 12 May 2025

Submitted via Website • Report

Overall Experience

Amazing staff that go above and beyond for the residents. They have their best interests at heart and make it a special place to live. Very professional and feel safe that my mother-in-law is well cared for.

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Review of
Parklands Care Home
from T W (Great-Niece of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience

Enjoyed playing bingo, great atmosphere. A particular staff member interacts with all the residents.

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Review of
Abermill Care Home
from Sue P (Daughter of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience

Honestly, I have never seen my mother so happy and looked after by all the amazing staff at AberMill. My mother lived alone for many years and she became a recluse - she went from being a social butterfly to not wanting to see anyone, sleeping the days away and not wanting any interaction from anyone.

She has been in AberMill for a few years now and what a difference in her - she's back to living her best life and loving every minute at this wonderful Care Home. Words can not express how grateful and how at ease I am now, knowing she's entertained, taken care of but most importantly, loved. Thank you to each member of this amazing Team. Absolutely wonderful.

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Review of
Abermill Care Home
from Rebecca P (Granddaughter of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience

I love coming to visit my Nan and seeing how happy she is. They constantly put entertainment on for the residents and my Nan loves being part of it all. She is always laughing and joking with all the staff there and they love her. The staff are fantastic there and my Nan is back to smiling and laughing

and we love it. My Nan speaks about all the staff there like they are family. Thank you so much for looking after her x

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Review of
Abermill Care Home
from L P (Daughter of Resident) published on 28 April 2025

Submitted via Postal Card • Report

Overall Experience

I cannot thank the staff at Abermill Care Home enough for the care they provide to my Dad. It was a difficult decision to hand over care but we know he is in safe hands. Special mention to one carer who spotted a medication error made by the hospital, my dad would have been seriously ill otherwise.

There have been really good activities and parties that have been organised well. Christmas was particularly good. Huge thanks to all the staff, too many to mention who have made my Dad's stay so great. Thank you.

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Review of
Abermill Care Home
from Jill M (Wife of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

I cannot fault the home in any way from the staff to the cleanliness of the home.

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Review of
Parklands Care Home
from J R (Wife of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Lunch times are always a pleasure today the care home manager put on some music which always lifts the atmosphere. The entertainment lady usually does this and it helps create a happy relaxed lunch time. The staff are always helpful and will assist with any reasonable request. They are friendly and

hard working. My husband is very happy here.

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Review of
Parklands Care Home
from K C (Niece of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Since my uncle has come here to live, the support and care is fantastic I cannot fault any of staff. I noticed how well in his looks he is looking. Been here for company and now feels secure also staff.

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Review of
Parklands Care Home
from Mary D (Wife of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

This might seem like an odd review as it's about nothing in particular.
I am in Parklands most days at lunch time to assist my husband and today was just an ordinary day. This afternoon it will probably get lively with St Patrick's Day celebrations.
Whilst sitting at the back of the lounge, people

watching, if you like, I was struck by the friendly family type atmosphere. The room was full of chatting and laughing.
All dining room tables were occupied and staff were busy serving, assisting and generally joining in.
In the midst were residents' visitors also assisting and looking quite comfortable and at home themselves.
This is something that Parklands does well - there is no segregation. Residents chose themselves where they wish to be and visitors just fit in.
Visitors are now friends with other visitors because of this relaxed atmosphere, it's lovely.
This a difficult time for families but Parklands is 100% "home".

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Review of
Abermill Care Home
from E W (Daughter of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Our experience as always is first class. The staff are brilliant. My mum is always looked after with the greatest car and attention.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Caerphilly (4)

HC-One Reviews in Caerphilly (523)

Trafalgar Park Care Home

Abermill Care Home

Abermill Care Home

Trafalgar Park Care Home

Trafalgar Park Care Home

Trafalgar Park Care Home

Trafalgar Park Care Home

Parklands Care Home

Parklands Care Home

Parklands Care Home

Abermill Care Home

Parklands Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Abermill Care Home

Parklands Care Home

Parklands Care Home

Parklands Care Home

Abermill Care Home

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