Care Homes Owned by HC-One - The Kind Care Company in Warwickshire

A huge thank you to everyone who worked tirelessly in all the heat to make us well enough to return home. You are all so special!

When you enter the home, it has a welcoming feeling, feels homely. The home is clean, beautiful decor, the residents look clean, well dressed and look comfortable and happy. Staff go above and beyond to ensure residents have all their care needs met. My mother has come on leaps and bounds since arriving at Haywood Lodge, as is happy and content. As a family, we viewed other homes, and this is far the best. Food is of excellent quality.

My husband spent 7 months in Haywood Lodge. He has dementia; he had the most wonderful care and kindness shown to him. Every member of staff, from the top down are really caring. We were sorry to have moved him, but this awful illness has taken its toll. I would say this home is one of the best.

The thoughtfulness experienced today is not unusual. We have received nothing but the very best in care, kindness and respect.

My uncle was treated with care and dignity at all times. By a team who put their clients first. I would not hesitate to recommend Haywood Lodge.

The care Mom has received from the home has been excellent. All the staff are very caring, and I feel able to approach any member of staff with any questions regarding my mom's care or health. She has come on so much since moving to the home; she participates in a lot of the activities provided by the home. The meals are fantastic, and mom has started eating and drinking regularly, whereas she was deteriorating before her move to the home. We as a family, are very pleased with her care.

Absolutely ideal.

I always found the staff to be open friendly, very helpful and considerate to all of the residents

I have attended my mother-in-law during some of the activities they hold which seem to go down very well.

I have no hesitation in recommending this as a really caring home.

I can't say how happy we are to find this care home for my dad who has vascular dementia. He's been there a couple of months now and it's taken a lot of stress off us and him. The team are so good there with everyone being so friendly and happy. The rooms are very nicely decorated as is the whole block. Everyone bends over backwards to help with anything from issues to information, from activities to days out. It takes a certain person to be able to work in these types of environments and Haywood lodge has these people in abundance. So pleased my dad is under their care and I couldn't recommend it enough. Very happy with everything, great service.

Very happy with the level of care and attention. Mum has been very happy at Haywood, and looks so much better now she is cared for there. Would recommend, staff are very pleasant and provide a high level of care, they treat the residents with respect.

Mom couldn't be in safer hands.

I do hope Mother decides to continue her stay here.

Initial meeting was welcoming and I felt they listened to my concerns. I chose a month's package so I could get respite for myself. They understood his needs and made me feel confident they would be able to manage his health issues. Every visit I made, they gave me information about his issues and behaviour, and supported me in a very friendly manner. I was very happy he was looked after so well.

My experience of Haywood Lodge has been amazing. The care given to my mum is second to none, everyone is so caring. Always making time to go chat, extra mile to make moms stay more comfortable. I can't recommend it enough.

Haywood Lodge has a real 'home from home' feel. It is beautifully decorated and well maintained. The staff are caring to my mum and myself showing kindness and compassion. The manager has been particularly understanding and has communicated and worked with me to provide the best care and pro-actively addressed a situation that was a concern and implemented a solution. Hayward Lodge overall has a welcoming environment and I am very grateful for the care and support provided here.

My Dad has had a number of visits for regular respite over the past 18 months and I cannot express how much easier the process is knowing he is going to Haywood Lodge. Rooms are beautifully decorated, light and airy, staff are caring and understanding and take time to understands his needs. They take into account his routine at home, and try to follow a similar routine. At every request, staff take time to try to accommodate requests to make Dad's stay is the best it can be. Food is of excellent quality, they appreciate that he is only visiting, and accommodate his eating patterns from home so that the transition in and out are as smooth as possible. Haywood Lodge is managed by a great team, led by the manager, who finds time to not only manage the home, but to ensure that residents and families are happy. She will always make time for you and goes above and beyond to make sure that at each visit Dad is listened to and encouraged to make the best of his time in respite.

I would not recommend this Carehome HAYWOOD LODGE to any families that are looking for a Carehome for their loved ones from the experience we had and the care our mother received. l recently found out they have received a CQC rating of Good which l find very hard to accept. We have since moved our mother to another Carehome in Solihull which is also rated Good there is no comparison it should be excellent. Our mother is a different person since we moved her and is getting the care that she deserves. When choosing a Carehome you need to really do your research.

The manager and her team have been truly amazing. My nan went to Haywood Lodge for a two week stay following a fall. She now doesn't want to go home. She said the food is gorgeous and the staff are very kind and caring. They have taken time to get to know her and really make her smile and laugh!

Staff welcoming and treated my brother-in-law and ensured he was comfortable and know were is room was. We were offered refreshments. I have enjoyed not having total responsibility for his care. He is settling in and enjoying life himself - no longer lonely. He enjoys excellent food and choice of menu. I have all questions answered. Care is excellent. I will recommend the home to people.

We left feeling very grateful that my friend is in a wonderful care home and would sincerely recommend Haywood Lodge.