Care Homes Owned by HC-One - The Kind Care Company

been there at varying times of the day, including meal times. I've always found that the staff have been very attentive and caring about the food that the residence eat.. I found that the quality of food has always been a good standard and I take notice of the menus that they offer daily. I think there's been a good variety of food on offer and all the meals that I have seen have been very acceptable and if a good standard..
The overall ambience of the place is good From the greeting from the receptionist to the conversations with the manageress
I have no hesitation in recommending this as a really caring home.

Everyone bends over backwards to help with anything from issues to information, from activities to days out. It takes a certain person to be able to work in these types of environments and Haywood lodge has these people in abundance. So pleased my dad is under their care and I couldn't recommend it enough. Very happy with everything, great service.

for me to convalesce. The entire team lead by Georgia the superb manager were all so professional caring, considerate and in particularly respectful of my husbands dignity which helped us both feel quite relaxed and comfortable. I was particularly anxious about how my 92 yr old husband would settle in a care environment. My worries were dispelled quickly when I saw how gentle and caring the staff were with him and other challenging residents. In early 2026 we hope Haywood can offer the same package when I have another new knee.

hands.

days.
I am always met by smiling faces from both staff and residents.
I do hope Mother decides to continue her stay here.

and supported me in a very friendly manner. I was very happy he was looked after so well.

addressed a situation that was a concern and implemented a solution. Hayward Lodge overall has a welcoming environment and I am very grateful for the care and support provided here.

into account his routine at home, and try to follow a similar routine. At every request, staff take time to try to accommodate requests to make Dad's stay is the best it can be. Food is of excellent quality, they appreciate that he is only visiting, and accommodate his eating patterns from home so that the transition in and out are as smooth as possible. Haywood Lodge is managed by a great team, led by the manager, who finds time to not only manage the home, but to ensure that residents and families are happy. She will always make time for you and goes above and beyond to make sure that at each visit Dad is listened to and encouraged to make the best of his time in respite.

to another Carehome in Solihull which is also rated Good there is no comparison it should be excellent. Our mother is a different person since we moved her and is getting the care that she deserves. When choosing a Carehome you need to really do your research.

I have all questions answered. Care is excellent. I will recommend the home to people.

thereafter who we came into contact with.
We found the whole place to be very clean, warm and comforting. My friend, who would obviously rather be back at home, has no complaints regarding any of the staff, facilities, entertainment meals or activities available to residents.
We left feeling very grateful that my friend is in a wonderful care home and would sincerely recommend Haywood Lodge.

throughout. He was given love and respect by the team and we will be forever grateful to them.

causing me any concerns.
From the moment I checked in I was cared for by all the staff in an exemplary way and whether I needed the red button to call upon them or not, they would show up regularly with smiling faces to check on me and see if they could be of any help. This made me feel so good, allowing me to gain confidence.
Food was excellent and extremely varied and there was not one occasion when I was not satisfied with the quality of cooking or service.
I have now been home for a week progressing well, but I know that without the care and attention at Haywood Lodge, my recovery would not be so far forward.
The manager and her staff cannot be faulted and I sincerely thank them.

effortless for her. She is warm, well-fed, comfortable and happier than we could ever imagine and can be as involved or independent as she wants to be but the knowledge that there is always someone there at the push of a button if needed, is so reassuring to all of us. Everyone is so kind, and friendly and nothing is ever too much trouble plus the regular hair-dressing and chiropodist appointments are a great addition to the normal care you expect to receive in a residential home. Thank you to all of the lovely people at Haywood Lodge for such a smooth and easy transition with the care that is second to none

and immaculate. The rooms are lovely and the lounges are homely and residents mix freely with each other. The cinema and hairdressing salon are used regularly. The quality of the food is fully appreciated. The staff are friendly and knowledgeable and the communication between the team is excellent. They are responsive to individual needs and engage with residents with respect dignity and kindness. The activities are regular and varied. The local community is engaged which stimulates the residents. The management is exemplary and well-respected by staff, residents and family members. It is a home away from home. Mum and Dad are safe, well cared for and happy. Thank you.