Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Falkirk for HC-One are showing below.

View the details of all 279 locations (with 25494 reviews) owned by HC-One

HC-One Locations in Falkirk (2)

 
2 Care Homes owned by HC-One in Falkirk
Barleystone Court Care Home

Westquarter Avenue, Westquarter, Falkirk FK2 9RY 

9.9 68 reviews
"My husband has been in Barleystone Court for nearly 5 weeks and previously went there for respite. I find the manager & staff very…"   Read all 68 reviews
Location Type Care Home

Located on the outskirts of Falkirk, in a peaceful residential setting, Barleystone is a purpose-built care home offering nursing and nursing dementia care. The extensively trained team will deliver all the specialist care and support services that… Read more about Barleystone Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • 60 Rooms from £1,477 / week
Kinnaird Manor Care Home

Brown Street, Camelon, Falkirk FK1 4QF 

9.6 95 reviews
"We went for a walk round Kinnaird Manor as we had the dreaded 3 care homes to visit for a relative who will be needing care very soon, this…"   Read all 95 reviews
Location Type Care Home

Kinnaird Manor care home, situated in the in the quite residential town of Camelon in Falkirk, supports older people to lead their best lives with personalised nursing dementia care. The lovely garden, which includes a special sensory area, is a… Read more about Kinnaird Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 57 Rooms from £1,008 / week

HC-One Reviews in Falkirk (163)

9.6
HC-One has a Group Review Score of 9.6 (9.621) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Kinnaird Manor Care Home

from Scott W (Son-in-law of Resident) published on 4 August 2025
Overall Experience  Overall Experience 5.0 out of 5

We went for a walk round Kinnaird Manor as we had the dreaded 3 care homes to visit for a relative who will be needing care very soon, this one was by far the best, from the welcome you received when you first walked in to the atmosphere and the friendliness of all the staff, it was first class. We
had a long walk round all the floors, rooms and garden areas and everything was explained in fine detail, we met the activities coordinator and it just seems like everything is spot on in Kinnaird Manor, it was very clean and tidy and some upgrades had taken place with furniture, decor etc and there are more in the pipeline, all in all this place just had a great feeling about it seemed like a home from home, this will definitely be our choice in the very near future.

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Review of

Kinnaird Manor Care Home

from Stuart W (Son of Resident) published on 3 July 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming when I attend, they interact with my mother very well and have worked really hard to ensure my mother settled into the home. I have been impressed with the professionalism of the staff and all request by me and my sisters have been carried out. Fantastic team.

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Review of

Kinnaird Manor Care Home

from Jean D (Relative of Resident) published on 27 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband and I attended our cousin's birthday party. It was obvious all the residents are treated with great care and dignity.

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Review of

Kinnaird Manor Care Home

from T J (Husband of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

No cause for concern. First class overall service and care.

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Review of

Barleystone Court Care Home

from Evelyn M (Wife of Resident) published on 20 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Barleystone Court for nearly 5 weeks and previously went there for respite. I find the manager & staff very approachable and so helpful. I struggled when he first went in, but everyone was so understanding. Going by my experience in Barleystone, I know my husband is in good hands
and is being well cared for.

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Review of

Kinnaird Manor Care Home

from Lorraine L (Daughter of Resident) published on 13 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Kinnaird Manor for respite (but is now a permanent resident). From the day she arrived we have been treated with kindness and compassion from every member of staff we have encountered. My mum took a long time to settle but the staff have all been great with her and very patient.
I am very pleased my mum has settled and find Kinnaird a great place the staff are all so helpful and friendly.

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Review of

Kinnaird Manor Care Home

from M S (Daughter of Resident) published on 5 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Great afternoon with all the residents family + staff participating. Everyone enjoyed the entertainment, BBQ and as the weather was warm we were able to stay out all afternoon.

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Review of

Kinnaird Manor Care Home

from Caroline M (Daughter of Resident) published on 5 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Barbecue with residents. Once again one staff member in particular and the team have pulled it off. Food, drink and entertainment all fabulous. Staff interaction with residents and family was superb. Please do this more often.

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Review of

Kinnaird Manor Care Home

from J M (Daughter-in-law of Resident) published on 5 June 2025
Overall Experience  Overall Experience 5.0 out of 5

We came to visit when they were having a bbq + open (fun day) we were pleased to see it was well attended with residents family, friends and staff. Everyone enjoyed the afternoon with lots of people participating dancing + singing along with the entertainment. Great afternoon.

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Review of

Kinnaird Manor Care Home

from Robert P (Husband of Resident) published on 5 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My wife is very settled here and seems happy. The staff all look after so well I couldn't be more pleased. Well done!

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Review of

Barleystone Court Care Home

from F C (Granddaughter of Resident) published on 29 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My gran lives at Barleystone and appears to be thriving!
She enjoys all the activities and fun with staff.
Gran likes the food and the gardens.
Staff are very friendly and approachable.
Most importantly she is very happy in a safe place.

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Review of

Barleystone Court Care Home

from Mary H (Niece of Resident) published on 12 May 2025
Overall Experience  Overall Experience 5.0 out of 5

The care for my aunt has been great all staff are very pleasant any queries they take them on board as she struggled to settle but is now looking great we have no worries about her safety, we can visit any time it suits us which is great

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Review of

Kinnaird Manor Care Home

from K M (Daughter of Resident) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Our experience of Kinnaird is excellent - the staff are very interested in the residents. The entertainment staff works tirelessly to offer a varied activity program with family inclusive activities. The care staff are always amenable and very respectful with the residents. The admin staff are very
approachable, as are the nursing staff. I couldn't recommend the home highly enough - 5 *****

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Review of

Barleystone Court Care Home

from Alan K (Husband of Resident) published on 16 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I find the care my wife receives is very good. Attentive oh yes caring yes. It would be very remiss of me not to mention people who should deserve a special mention namely the manager, a staff member on reception and 3 of the carers.

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Review of

Kinnaird Manor Care Home

from L M (Daughter of Resident) published on 24 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My Mum was in KM, for a number of years. Recently, she was taken very unwell and sadly passed away at KM.
Through her years at KM, we found the staff to be very helpful and caring. We did not always agree, with staff on all aspects of my Mum's care, but there was always time for discussions around
the best care option to take and we were always able to come to a mutually agreeable solution.
During Covid, it was very difficult to see our Mum, and although the staff were very restricted at times to setting procedures, as were all care homes, I do not doubt they gave her the best care, under very difficult
circumstances.
All of the staff were very supportive, helpful, and caring when she passed away, making an awful time, a little bit better, and for that, we Thank them very much.
For my Mum KM was a comfortable, caring, and supportive place to stay with good activities and importantly to her, good food.
KM provides a good level of care and I would not hesitate to place my relative there.

Reply from Clare Sheehan, Careline Advisor at Kinnaird Manor Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. we are pleased to hear you were very happy with the quality of care your mum received at Kinnaird Manor Care Home, kindness is at the heart of everything we do. Kind words like these are a testament to the hard work of our colleagues. Thank you for taking the time to leave such a positive review of our home, please accept our sincere condolences to you and your family.

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Review of

Barleystone Court Care Home

from Michael Anthony D (Son of Resident) published on 15 January 2025
Overall Experience  Overall Experience 5.0 out of 5

Thanks to your staff, really pleased to see my Dad in a place where the staff obviously care. Myself and my Brothers are really comfortable with him residing at Barleystone Court Care Home. Thank you, staff were so welcoming, we were offered a coffee and my old Uncle even got a free lunch!! Actually
looking forward to visiting my dad there, I live in Aviemore, so cannot visit every week. Your staff are managing the home very professionally, giving me great peace of mind.

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Review of

Barleystone Court Care Home

from F G (Daughter of Resident) published on 8 October 2024
Overall Experience  Overall Experience 5.0 out of 5

My dad has been in a couple of care homes in the past and this one has been the best, by far. The staff were very caring and accommodating to his individual needs. We've only used this care home on an emergency placement but I am now looking at using this care home for respite in the future.

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Review of

Kinnaird Manor Care Home

from L M (Daughter of Resident) published on 12 June 2024
Overall Experience  Overall Experience 5.0 out of 5

I'm really happy with my dad being here. Everyone is lovely and my dad seems happy and really settled. All the staff are lovely and friendly. The home is very well-run and clean. I've not had any issues or problems. I hope my dad can stay here.

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Review of

Kinnaird Manor Care Home

from D M (Daughter of Resident) published on 12 April 2024
Overall Experience  Overall Experience 1.0 out of 5

Very disappointed in the poor management and lack of stimulation at Kinnaird Manor.
My dad was assessed (by HC-1) and they were given a crystal clear picture of his behaviours.
The manager asked the family, by telephone, to decide which area we would prefer. This should have been a management decision
based on needs, not a family decision.
He was admitted to medium dependency and within 2 weeks, we were told of a number of issues and they wanted him moved him to high dependency.
At the routine 6 week assessment (brought forward at their request to week 5) with two members of staff, we were advised that they couldn’t manage him and we would need to look for another care home.
At no point did the care home manager show her face, or introduce herself, even though her decision-making, or lack thereof, had caused this situation. Her poor management had caused my dad to have two unnecessary care home moves, created additional stress and trauma to my dad and my mum.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Kinnaird Manor Care Home

Thank you for taking the time to leave us your feedback. I am very sorry that you feel the Manager and her team were not supportive during your father's assessment period at Kinnaird Manor. We would be very grateful if you can contact the Manager directly who would welcome the opportunity to meet with you in person to discuss your concerns.

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Review of

Barleystone Court Care Home

from R G (Son of Resident) published on 3 April 2024
Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the level of care and support provided to Mum since she came into the care home.
The staff are so good with Mum and really do provide a huge lifeline to us in the care they provide. Mum is much safer here and we can breathe a little knowing she is under regular care and supervision. The
care home manager is and has been exceptional.

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Awards / Recognitions (6)

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