HC-One in Derbyshire | 6 Care Homes

Review of
Bankwood Care Home
from Tamasin H (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum was admitted for end of life care following a fall and long stay in hospital. The whole experience at the care home was first rate - from them agreeing to admit mum on Christmas Day to her final hours. The staff were friendly, happy and caring and every need was attended to swiftly and professionally.

We could not have wished for a more peaceful and dignified end for mum.

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Review of
Bankwood Care Home
from Richard H (Brother-in-law of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

Very pleased with everything done for David, staff very pleasant & helpful.

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Review of
Bankwood Care Home
from Dave C (Son of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

Bankwood Care Home have been magnificent during my Mum's last few months with us. She has been so well looked after. The staff are all friendly, courteous, helpful, kind and compassionate. I have also been looked after by them, during Mum's final days and subsequently. I could not have asked for better

care for Mum (who had late stage Parkinson's). A wonderful place, with a wonderful view, and with wonderful people at the heart of it.

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Review of
Cadley Hill View
from D F (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

Excellent facility really caring with the residents and informative to family
Food is excellent and variable
The staff really look after my mum ensuring she has everything she needs and keeping me well informed of her health issues.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewThank you so much for your wonderful feedback! Were delighted to hear that our team is providing excellent care and keeping you well informed. Its great to know your mum feels supported and enjoys the food. Your kind words mean a lot to us.

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Review of
Cadley Hill View
from Carol W (Friend of Resident) published on 8 January 2026 Submitted via Postal Card • Report

Overall Experience

The most beautiful home. Lovely staff and manager.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewDear Carol,
Thank you so much for sharing such lovely feedback! Were thrilled to hear you think so highly of the home and our team. It means a lot to us to know your friend feels well cared for.

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Review of
Cadley Hill View
from C W (Friend of Resident) published on 6 January 2026 Submitted via Website • Report

Overall Experience

I came to see my adopted grandma as I always do and I just want to say how beautiful the atmosphere was in the home. They had a local singer in and Dave the home manager was there getting involved with all the residents singing and dancing away. The smiles on all the residents faces was just priceless.

What a beautiful day for everyone. X

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewWe'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.

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Review of
Cadley Hill View
from Catherine H (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report

Overall Experience

What a fantastic care home this is. Staff and management always go out of their way to make everybody feel welcome. There's always something going on at Cadley Hill View, most recently the Christmas party which was such a lovely atmosphere. The food is amazing and beautifully presented. The Home Managers

door is always open if you have any concerns and he is very approachable. My Mum has settled really well and has made friends with others. She now classes Cadley Hill View as her home. As a family this gives us peace of mind knowing she is happy and well cared for.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewDear Catherine,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Cadley Hill View
from S S (Granddaughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Cadley have put on a really good Christmas party for the residents , they always make me feel welcome as soon as I come through the front door . My grandma has made lots of friends . She and all her friends say it's lovely at Cadley and all the staff including the manager are great . The home is

always clean tidy and the food always looks very nice and my grandma says it tastes lovely . She has improved since being at Cadley and even gained weight looks much happier could not imagine her being anywhere else.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Victoria Park Care Home
from Liam W (Son of Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

I couldn't be happier with the service that management and staff have given my father, more than happy we found them, very professional and understanding. I couldn't of wished for more. Many thanks, Liam.

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Review of
Aspen Court Care Home
from Richard S (Son of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

My Mother was a resident at Aspen Court from July 2024 until her passing in Dec 2025. Her condition was very challenging, but the care and affection shown to her (and us) was a great comfort.

Nothing is too much trouble for the Staff and Management, who are accommodating and responsive to any concerns

you may have.

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Review of
Aspen Court Care Home
from Ian W (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

Excellent. Five star service.

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Review of
Cadley Hill View
from P N (Friend of Resident) published on 12 December 2025 Submitted via Website • Report

Overall Experience

Sadly this is not the first time of submitting a review however after my most recent findings I did have to log a formal complaint about the home manager after information came to light about them. To then find out this isn't an isolated issue with other concerns raised about the deputy home manager.

Sadly not seen much improvement from the home in the time since my last review. With much of the same still being an issue food is just same thing every week with poor quality.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewThank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry to hear of your experience. We take all concerns raised seriously and as such, would like to invite you to a meeting to discuss this matter in more detail, with the aim of working towards a constructive resolution. Please do not hesitate to contact us to arrange a mutually convenient time, thank you.

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Review of
Bankwood Care Home
from N K (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

Thank you, just thank you to everyone who works at bankwood. These guys truly do their job everyday for the love of providing care, safety and love to the residents. My mum felt safe, secure and loved for her last couple of weeks of life. We as a family, visiting everyday at all times of day and night,

were cared for, valued and listened to when we were trying to find our way through loosing our mum/nana/sister and great nana. Thank you guys xx

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Review of
Bankwood Care Home
from Mili C (Granddaughter of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

We will be forever grateful for the experience our mum/nana/great nana/sister (Liz) had during her final weeks of life. The staff at this beautiful home made the whole transition effortless and cared for us as a family just as well as they did for Nana. The care she received was nothing short of amazing,

she was genuinely happy there and felt safe and looked after. Every single staff member from the nurses and care assistants, to the kitchen and laundry staff are angels. The genuine care and compassion they show whilst doing the toughest job is admirable. They gave Nana respect, dignity, autonomy, undivided time and a friendly smile at all times until she left their care. No amount of thanks will ever be enough for these amazing people.

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Review of
Bankwood Care Home
from Kate S (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

I don't know where to begin, but if your loved one needs care. Look no further than Bankwood, Duffield.
The care and support for our mum and ourselves have been nothing short of outstanding. We couldn't have had or wished for better care. Our mum was so happy there, we were cared for like a part of

their extended family.
Bankwood will always have a special place in my heart and words cannot convey exactly how much I thank them for the difference they made every single day.

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Review of
Bankwood Care Home
from Emma G (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report

Overall Experience

My mum came to bankwood for end of life care from hospital. I have never known such care and empathy not only towards my mum, but us as family were treated with. Every staff member from management, nurses, carers, kitchen staff were the kindest, professional, reassuring of people. My mum was treated

with love, respect, good humour and made to feel at home and heard from the moment she arrived. We will never be able to communicate effectively enough how much your home and staff have meant to us and my mum who told us herself 'I love it here'. Thank you x

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Review of
Bankwood Care Home
from Margaret W (Daughter-in-law of Resident) published on 1 December 2025 Submitted via Postal Card • Report

Overall Experience

My mother in law was resident at Bankwood from November 2024 until she died there on 2.11.25. The care she received was excellent. Staff at Bankwood work as a team and the home has a real family feel. Residents are treated with respect and dignity

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Review of
Aspen Court Care Home
from Catherine L (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Very friendly, home from home. All staff take care of resident and family and if any issues they act upon them straight away.

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Review of
Shelton Lock Care Home
from Steve W (Son of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

My father came into the home march for 3 weeks restbite but never left..
As soon as he arrived he was greeted by the excellent management team and the outstanding team of carers cooks and house keepers..
Even the maintenance man was a fantastic help..
A massive help was him interacting downstairs

with the other guests there and a special thank you to the games coordinator you know who you are and are a very special lady..
My father had his favourites who looked after him, he loved them all but he had those special ones again you know who you are and I thank you..
He was treated with compassion and dignity towards the end..
They made his last few days as comfortable as they could..
I would definitely recommend anyone who needs to be placed temporary or long term you would not go wrong here

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Review of
Cadley Hill View
from S L (Grandson of Resident) published on 9 October 2025 Submitted via Website • Report

Overall Experience

My Grandma has lived at Cadley for 2 years now and when she first moved in it was ok she settled in well but I have to say the past year has been excellent the care is exceptional and the home is such a safe and happy place just like one big family the food is excellent the activities and entertainment

is great she has more of social life than I do. The manager really does care about the residents and staff and you can see this and nothing is too much trouble for him. If you're looking for a home then choose Cadley Hill View.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Derbyshire (6)

HC-One Reviews in Derbyshire (616)

Bankwood Care Home

Bankwood Care Home

Bankwood Care Home

Cadley Hill View

Cadley Hill View

Cadley Hill View

Cadley Hill View

Cadley Hill View

Victoria Park Care Home

Aspen Court Care Home

Aspen Court Care Home

Cadley Hill View

Bankwood Care Home

Bankwood Care Home

Bankwood Care Home

Bankwood Care Home

Bankwood Care Home

Aspen Court Care Home

Shelton Lock Care Home

Cadley Hill View

Awards / Recognitions (6)

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