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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Derbyshire for HC-One are showing below.

View the details of all 279 locations (with 27162 reviews) owned by HC-One

HC-One Locations in Derbyshire (6)

 - Browse 6 Care Homes owned by HC-One in Derbyshire
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Bankwood Care Home
Duffield Bank, Duffield, Belper DE56 4BG 
9.8 204 reviews
Bankwood Care Home, Belper, Derbyshire
"We chose to bring my dad here for end of life care. Prior to choosing this place, my mum and I dropped in unannounced on a Sunday. They…"   Read all 204 reviews
  • from £1,335 / week
  • 40 Rooms
Location Type Care Home

Bankwood care home is a warm and welcoming environment offering residential and nursing care. Set in the scenic Amber Valley in Derbyshire, the home offers stunning valley views which can be enjoyed ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Cadley Hill View
121 Darklands Road, Swadlincote DE11 0PQ 
9.8 96 reviews
Cadley Hill View, Swadlincote, Derbyshire
"Excellent facility really caring with the residents and informative to family Food is excellent and variable The staff really look…"   Read all 96 reviews
  • from £1,726 / week
  • 66 Rooms
Location Type Care Home

Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support. Trained staff cater to residents' individual needs and interests. Residents can enjoy ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
April Park Care Home
Curlew Avenue, Eckington, Sheffield S21 4HR 
9.7 72 reviews
April Park Care Home, Sheffield, Derbyshire
"My Aunt has severe anxiety as well as mobility issues and falls. Resident in April Park for 6 months, during this time I cannot praise all…"   Read all 72 reviews
  • from £916 / week
  • 40 Rooms
Location Type Care Home

April Park Care Home is a small and welcoming home offering several places to relax, dine, exercise, socialise and to be creative. Situated in the popular town of Eckington on the Derbyshire and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Shelton Lock Care Home
61a Weston Park Avenue, Shelton Lock, Derby DE24 9ER 
9.4 106 reviews
Shelton Lock Care Home, Derby, Derbyshire
"My father came into the home march for 3 weeks restbite but never left.. As soon as he arrived he was greeted by the excellent management…"   Read all 106 reviews
  • from £1,118 / week
  • 40 Rooms
Location Type Care Home

Located in a peaceful residential community, three miles from Derby, Shelton Lock is a friendly 32-bed care home, offering residential, nursing and residential dementia care. The home has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Victoria Park Care Home
Manners Road, Ilkeston DE7 5HB 
9.3 92 reviews
Victoria Park Care Home, Ilkeston, Derbyshire
"I couldn't be happier with the service that management and staff have given my father, more than happy we found them, very professional and…"   Read all 92 reviews
  • from £1,360 / week
  • 39 Rooms
Location Type Care Home

Victoria Park Care Home, located in Ilkeston, Derbyshire, provides personalised residential and nursing care to older people in a caring and inclusive environment. The team support residents at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Aspen Court Care Home
Aspen Drive, Spondon, Derby DE21 7SG 
8.9 52 reviews
Aspen Court Care Home, Derby, Derbyshire
"My Mother was a resident at Aspen Court from July 2024 until her passing in Dec 2025. Her condition was very challenging, but the care and…"   Read all 52 reviews
  • from £1,217 / week
  • 40 Rooms
Location Type Care Home

Nestled in the peaceful residential community of Spondon near Derby, Aspen Court Care Home is a welcoming and comfortable setting offering residential and nursing care to older people. Led by a home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

HC-One Reviews in Derbyshire (622)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Aspen Court Care Home

from Vivian T (Daughter-in-law of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice clean home. I think generally all homes need more staff. Food could do with being made simpler and menu doesn't seem to be followed.
Need a dedicated activities person to do light seated exercise etc.
Outside staff for blood tests etc. should be chased to attend the home quicker!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Aspen Court Care HomeThank you for taking the time to share your feedback and for your kind comments regarding the cleanliness of the home.
We value all feedback as it helps us continuously improve the experience of people living within our service.
We appreciate your comments regarding staffing, activities and the dining experience. Staffing levels are regularly reviewed based on residents needs, and we recognise the importance of meaningful activities, including gentle exercise and social interaction.
Your comments regarding meals and menu choices have been shared with the kitchen team to ensure meals remain enjoyable and reflective of residents preferences.
Regarding external healthcare appointments, such as blood tests, the team will continue to follow up and escalate appointments appropriately to support residents healthcare needs.
Should you wish to discuss your feedback further, please speak with the Home Manager, who would be very happy to meet with you.
Thank you again for your feedback
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Review of

Bankwood Care Home

from Lucy W (Daughter of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose to bring my dad here for end of life care. Prior to choosing this place, my mum and I dropped in unannounced on a Sunday. They were absolutely wonderful and although we had other care homes to look at, we instantly knew we had found the best place for Dad. He sadly passed away after a short
time, but we couldn't have asked for a better nursing home. The staff are so, so kind, and they couldn't do enough for us. My mum, sister, brother and I were there a lot for Dad's last few days and the staff were so supportive and thoughtful. We simply could not recommend this place enough. It is also in a lovely setting and it's a shame Dad was too ill to see the beautiful views. All the staff are brilliant and we will be forever thankful for their kindness and the way they went above and beyond. I don't know how they do the job they do. They are all very special people and we are very grateful to them for looking after Dad with such care and compassion. Exceptional care home.
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Review of

Bankwood Care Home

from Z L (Daughter of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day our mum moved into Bankwood to the day she passed, our mother was treated and cared for with the utmost respect, care and dignity. The cleanliness and family atmosphere is amazing and attention to detail is first class. Despite her at times challenging behaviour, the staff were always dedicated,
cared and supported us throughout some difficult situations which were always handled with professionalism and kindness. We were always welcomed with a cheery smile and were made to feel welcome. Thank you to everyone at Bankwood for everything, it means the world to us.
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Review of

April Park Care Home

from Joy J (Niece of Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has severe anxiety as well as mobility issues and falls. Resident in April Park for 6 months, during this time I cannot praise all the staff enough for their continued care, dedication, professionalism and the welcoming atmosphere they create. They are approachable and informative.
The home
is clean, tidy and well presented. The food and variety look good. Hot and cold drinks, cakes are served regularly throughout the day.
There are organized activities, craft and music events throughout the week.
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Review of

Cadley Hill View

from Rob W (Son of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wouldn't want my mum to be anywhere else. It's her home now.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewDear Rob,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review of

April Park Care Home

from J B (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted from acute hospital , on arrival she and us (daughters) were made very welcome by all staff. My sister and myself had been to visit to look around the day before , staff were very welcoming and we had a tour of the home , we chose a room which we knew our mum would like . Since her
admission we visit most days and the staff are always friendly, professional and respectful to all residents and visitor's. The verity of meals is great, plenty of choice , the home is warm, clean and comfortable, I feel that the staff are all approachable and accommodating. We agree that this very difficult and emotional time has been made much easier by the support of the staff and this is a true reflection of our experience up to now.
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Review of

Bankwood Care Home

from Adelaide M (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bankwood care home looked after my mother. I would recomend this care home to anyone. The staff are atentive with all the residents. My mother was very pleased with her care. The home is clean, tidy and smells clean, with no unwanted smells. Mum enjoyed all her meals with drinks whenever she required
them.
The rooms are delightful throughout the home.
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Review of

Bankwood Care Home

from Tamasin H (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted for end of life care following a fall and long stay in hospital. The whole experience at the care home was first rate - from them agreeing to admit mum on Christmas Day to her final hours. The staff were friendly, happy and caring and every need was attended to swiftly and professionally.
We could not have wished for a more peaceful and dignified end for mum.
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Review of

Bankwood Care Home

from Richard H (Brother-in-law of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with everything done for David, staff very pleasant & helpful.
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Review of

Bankwood Care Home

from Dave C (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bankwood Care Home have been magnificent during my Mum's last few months with us. She has been so well looked after. The staff are all friendly, courteous, helpful, kind and compassionate. I have also been looked after by them, during Mum's final days and subsequently. I could not have asked for better
care for Mum (who had late stage Parkinson's). A wonderful place, with a wonderful view, and with wonderful people at the heart of it.
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Review of

Cadley Hill View

from D F (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facility really caring with the residents and informative to family
Food is excellent and variable
The staff really look after my mum ensuring she has everything she needs and keeping me well informed of her health issues.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewThank you so much for your wonderful feedback! Were delighted to hear that our team is providing excellent care and keeping you well informed. Its great to know your mum feels supported and enjoys the food. Your kind words mean a lot to us.
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Review of

Cadley Hill View

from Carol W (Friend of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most beautiful home. Lovely staff and manager.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewDear Carol,
Thank you so much for sharing such lovely feedback! Were thrilled to hear you think so highly of the home and our team. It means a lot to us to know your friend feels well cared for.
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Review of

Cadley Hill View

from C W (Friend of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I came to see my adopted grandma as I always do and I just want to say how beautiful the atmosphere was in the home. They had a local singer in and Dave the home manager was there getting involved with all the residents singing and dancing away. The smiles on all the residents faces was just priceless.
What a beautiful day for everyone. X
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewWe'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Cadley Hill View

from Catherine H (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic care home this is. Staff and management always go out of their way to make everybody feel welcome. There's always something going on at Cadley Hill View, most recently the Christmas party which was such a lovely atmosphere. The food is amazing and beautifully presented. The Home Managers
door is always open if you have any concerns and he is very approachable. My Mum has settled really well and has made friends with others. She now classes Cadley Hill View as her home. As a family this gives us peace of mind knowing she is happy and well cared for.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewDear Catherine,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Cadley Hill View

from S S (Granddaughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cadley have put on a really good Christmas party for the residents , they always make me feel welcome as soon as I come through the front door . My grandma has made lots of friends . She and all her friends say it's lovely at Cadley and all the staff including the manager are great . The home is
always clean tidy and the food always looks very nice and my grandma says it tastes lovely . She has improved since being at Cadley and even gained weight looks much happier could not imagine her being anywhere else.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Victoria Park Care Home

from Liam W (Son of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the service that management and staff have given my father, more than happy we found them, very professional and understanding. I couldn't of wished for more. Many thanks, Liam.
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Review of

Aspen Court Care Home

from Richard S (Son of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a resident at Aspen Court from July 2024 until her passing in Dec 2025. Her condition was very challenging, but the care and affection shown to her (and us) was a great comfort.


Nothing is too much trouble for the Staff and Management, who are accommodating and responsive to any concerns

you may have.
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Review of

Aspen Court Care Home

from Ian W (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Five star service.
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Review of

Cadley Hill View

from P N (Friend of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Sadly this is not the first time of submitting a review however after my most recent findings I did have to log a formal complaint about the home manager after information came to light about them. To then find out this isn't an isolated issue with other concerns raised about the deputy home manager.
Sadly not seen much improvement from the home in the time since my last review. With much of the same still being an issue food is just same thing every week with poor quality.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Cadley Hill ViewThank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry to hear of your experience. We take all concerns raised seriously and as such, would like to invite you to a meeting to discuss this matter in more detail, with the aim of working towards a constructive resolution. Please do not hesitate to contact us to arrange a mutually convenient time, thank you.
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Review of

Bankwood Care Home

from N K (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you, just thank you to everyone who works at bankwood. These guys truly do their job everyday for the love of providing care, safety and love to the residents. My mum felt safe, secure and loved for her last couple of weeks of life. We as a family, visiting everyday at all times of day and night,
were cared for, valued and listened to when we were trying to find our way through loosing our mum/nana/sister and great nana. Thank you guys xx
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Awards / Recognitions (7)

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