HC-One in Lincolnshire | 4 Care Homes

Review of
Altham Court Care Home
from J B (Sister of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

My brother has been in a few homes now, and this is by far the best one yet. It's all decorated nicely, the staff are fabulous and really approachable. My brother looks more relaxed than he has for a long time.
Thank you all so much for all your time and attention.

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Review of
Altham Court Care Home
from A D (Sister of Resident) published on 10 February 2026 Submitted via Postal Card • Report

Overall Experience

Our brother has stayed in several care homes over the last few years.
None has met his needs as well as Altham Court. He is settled, feels safe, and the staff are caring, cheerful and friendly.
Frequent medication is given in a timely manner, and we simply couldn't wish for better for him.

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Review of
Willow Court Care Home
from A G (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report

Overall Experience

Mum feels when she presses her call button it takes a long time for a response, sometimes the care staff are quick to dismiss her - maybe they dont understand what she is asking and don't take the time to find out.
Would like to see more proactivity rather than reactivity.

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Review of
Willow Court Care Home
from Tim B (Son of Resident) published on 4 February 2026 Submitted via Postal Card • Report

Overall Experience

My mothers impression of the home was not positive at first as some of the night staff were rather heavy handed, for example. Physically feeling her groin to see if she had wetted herself, cleaning away and losing a puzzle book, not being able to adjust the heat in the room. However the management has

listened to my info on these matters and things are a lot better.

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Review of
Willow Court Care Home
from Elliot C (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

The care my father receives is second to none. It is a pleasure ti visit him and see him happy and relaxed.
If there is ever a concern or a need, the management + staff contact me in good time. His room is decorated very nicely and is kept clean and tidy.
He couldn't be in a better place in my opinion,

Thank you.

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Review of
Elmwood House Care Home
from C S (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report

Overall Experience

My dad has been at Elmwood for a couple of years. He really enjoys the entertainment and the staff help get him get involved, they are very supportive and helpful.
I have piece of mind knowing he's looked after and they contact me if his illness/condition flares up so I can add additional support to

him.
He now classes the staff as his little family and he is very happy.
Downside is kitchen do not cater 100% for specific dietary requirements.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Elmwood House Care HomeDear Clare,
Thank you for the feedback about your dad's experience at Elmwood - it helps us identify areas for improvement. It's good to hear that he enjoys the activities and feels well supported by the staff. We do note your comments regarding catering for specific dietary requirements and are sorry that this has not been fully met. Please feel free to speak with us on your next visit so we can discuss your concerns further.

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Review of
Altham Court Care Home
from Hazel H (Friend of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

My friend spent around 4 weeks on end of life care in Altham Court. She had no family, so her friends visited her regularly, including myself.
They gave her a wonderful experience, all staff were friendly and cheerful and proud of their work environment. I was given a full tour of the facilities during

one visit, including where I could make a hot drink for us. The tea and coffee trolley was a highlight, with visitors being offered refreshment too. The staff were wonderful.

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Review of
Altham Court Care Home
from J B (Friend of Resident) published on 14 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff at Altham Court are friendly and efficient, taking time to get to know their residents. In the words of my friend living in the home, 'nothing is ever too much trouble'. The rooms are comfortable, and residents are encouraged to personalise them with their own possessions, photos, ornaments,

etc. The meals are varied and tasty, and residents (and their visitors) are well looked after with regular refreshments and treats. The staff at Altham Court helped make a difficult situation positive.

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Review of
Altham Court Care Home
from Paul T (Friend of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

My friend stayed at Altham Court due to her deteriorating health, and we found her treatment by all staff members to have been excellent/ All the staff we met showed a caring, considerate, kind and thoughtful attitude with excellent communication at all times. We have nothing but praise for this facility.

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Review of
Altham Court Care Home
from Sharon B (Friend of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

We visited our friend recently and were incredibly impressed with Altham Court. From the moment we stepped inside, we were treated with warmth and care. Staff are tremendous! Facilities looked clean and up to date. I know our friend was comfortable and felt really well cared for. I'll say it again,

your staff are a wonderful asset!
Thank you.

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Review of
The Gardens Care Home
from D P (Son of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Overall I have found the Carers and Management including service personal at The Gardens Care home very kind, caring, helpful and efficient in what they do. It was the Local Council, some 18 months ago, who placed Mum in this Care Home for her own safety whilst I was away which at first was hard for

me to accept but having visited the Care many times I am 100% satisfied that she is in the right place. I feel she is safe in a warm friendly environment and I know she is happy, and content, which means so very much to me and my family.

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Review of
Altham Court Care Home
from Julie G (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

My Mum has been in this home since January 2025, I am pleased to say I cannot fault anything about this home the staff are so caring and compassionate, the cleanliness of the home is brilliant and the Nursing care is very good. The Staff listen to what the family have to say and encourage us to speak

to them about all aspects of Mums needs including her dietary habits as they say we know her better than anyone so encourage communication.
So pleased we found this home.

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Review of
Elmwood House Care Home
from W B (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

My father has been in Elmwood for just over 3 years now and have found it to be one of the better care homes in the Boston area.
I have, over recent years visited other relatives in surrounding areas to which by far, Elmwood house excels itself in all areas.
Would highly recommend to anyone looking

to seek a clean, modern, caring home in a happy environment.

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Review of
Elmwood House Care Home
from Diane G (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

Elmwood House provides outstanding care. It is a very friendly and caring family orientated care home which provides excellent entertainment from craft workshops, gardening clubs, seated exercise classes, sing-a-long sessions plus musicians/singers performing live to the residents. This is such a special

place to be and each resident feels very special on their birthday as the chef bakes a homemade cake and banners and balloon set the scene, how nice is that. There is something for everyone including the residents family to enjoy. The staff are all amazing and highly trained in what they do.nothing is too much trouble. The residents regularly go outside and are taken round the gorgeous grounds, including the fishpond. The flowerbeds are beautiful and if you are lucky you will see the odd squirrel or duck. My mum is well looked after and you can see that in her smile. She always looks, clean and tidy. I wouldn't want mum anywhere else. Thank you team Elmwood for everything you do.

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Review of
Elmwood House Care Home
from M F (Daughter-in-law of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Elmwood House Care home is a lovely care home that puts the residents first. It is certainly a home from home.
The staff are all very friendly and care for each resident on an individual basis, getting to know their likes and dislikes.
As a relative the staff are very friendly towards us and are

always willing to listen to any concerns and will act on our concerns straight away.
The nurses are very proactive and conscientious which is really reassuring. They know each resident which I feel is very important to understand their health needs.
The manager will always make herself available discuss any concerns and respond positively.
It gives us peace of mind knowing my mother-in-law being so well looked after.

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Review of
Elmwood House Care Home
from J P (Daughter of Resident) published on 1 October 2025 Submitted via Website • Report

Overall Experience

Mum not yet moved in but will be shortly. On our two visits all staff, including maintenance teams have been friendly, polite , reassuring and helpful.
They have reassured me, as well as mum, that she will be well looked after and cared for.
There was a good feeling to the place as soon as we walked

in.
I feel.happy knowing that once mum has moved in I won't have to worry about ringing her, getting no answer and wondering what has gone wrong

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Review of
The Gardens Care Home
from J C (Granddaughter of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

We have been very happy with the care my Nana has received at The Gardens. Any queries are quickly answered. And things have gone smoothly with her settling in. She always says the carers are lovely and kind.
We was recommended this home and would happily recommend it to others.

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Review of
The Gardens Care Home
from J L (Daughter of Resident) published on 4 July 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been in the care of the staff of the Gardens for 2 1/2 years. Every member of staff, from management to house keeping show so much care and dedication to providing the support she needs. I cannot express my thanks to them enough. What was the most difficult decision we ever had to make was the

right one for mum.

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Review of
The Gardens Care Home
from M T (Daughter of Resident) published on 3 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for 2 1/2 years, I live abroad and visit 3 times a year. I see every time a change in her dementia, which is continually assessed and dealt with appropriately by staff. She is always clean and well looked after, she is happy and the staff have a good relationship with her

and know her needs. She responds to the staff well and enjoys various activities that are provided. Her physical health needs are dealt with promptly and appropriately and we are kept updated at the time. I am very happy with all aspects of the home and staff and thank them for their care.

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Review of
The Gardens Care Home
from John J (Brother of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

Excellent staff who are kind and always helpful to any request made. The atmosphere is good and the residents seem to be happy. Very clean and the meals are of a high quality. I would recommend The Gardens to anyone.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Lincolnshire (4)

HC-One Reviews in Lincolnshire (313)

Altham Court Care Home

Altham Court Care Home

Willow Court Care Home

Willow Court Care Home

Willow Court Care Home

Elmwood House Care Home

Altham Court Care Home

Altham Court Care Home

Altham Court Care Home

Altham Court Care Home

The Gardens Care Home

Altham Court Care Home

Elmwood House Care Home

Elmwood House Care Home

Elmwood House Care Home

Elmwood House Care Home

The Gardens Care Home

The Gardens Care Home

The Gardens Care Home

The Gardens Care Home

Awards / Recognitions (6)

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