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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in West Midlands for HC-One are showing below.

View the details of all 279 locations (with 26666 reviews) owned by HC-One

HC-One Locations in West Midlands (15)

15 Care Homes owned by HC-One in West Midlands
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Hodge Hill Grange Care Home

150 Coleshill Road, Hodge Hill, Birmingham B36 8AD 

9.8 65 reviews
"My auntie Shirley is well looked after at this home, we love coming to visit her and seeing her so happy, the staff are very polite and…"   Read all 65 reviews
Location Type Care Home

Hodge Hill Grange Care Home is a welcoming and well-presented setting ideally located in the heart of a peaceful residential area of Birmingham. The team at the home provides residential, nursing and residential dementia care to older people, with… Read more about Hodge Hill Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 53 Rooms
  • from £906 / week
Waterside Care Home

Dudley Road, Tipton DY4 8EE 

9.8 147 reviews
"My Aunt's is happy with her long term stay at Waterside. She feels she can approach staff with worries or concerns and is encouraged to do…"   Read all 147 reviews
Location Type Care Home

Waterside Care Home, situated in the village of Tipton, close to Dudley, provides personalised nursing care to older people. Each member of the professional care team is there to help you or your loved one settle into life at Waterside. With a wealth… Read more about Waterside Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,660 / week
Lyndon Hall Care Home

Malvern Close, off All Saints Way, West Bromwich B71 1PP 

9.8 88 reviews
"The care that was given to my nan during her time here was dignified, professional and just overall outstanding. Nan arrived on a…"   Read all 88 reviews
Location Type Care Home

Nestled within a tranquil residential area in West Bromwich, Lyndon Hall Care Home offers personalised nursing and dementia care to older people. A friendly, purpose-built care home, Lyndon Hall offers residents a homely setting where they are empowered… Read more about Lyndon Hall Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 80 Rooms
  • from £1,225 / week
The Orchards Care Home

164 Shard End Crescent, Shard End, Birmingham B34 7BP 

9.8 101 reviews
"My Nan was in this care home for a small stay. The staff here treated her with dignity and respect, asking my Mom if they didn't know…"   Read all 101 reviews
Location Type Care Home

The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people. With welcoming sitting rooms, spacious dining areas… Read more about The Orchards Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 72 Rooms
  • from £1,284 / week
Dovedale Court Care Home

Hollyhead Road, Wednesbury WS10 7PZ 

9.7 130 reviews
"My mother was extremely well looked after even given resident ambassador status. Well looked on as a personal friend by all staff and other…"   Read all 130 reviews
Location Type Care Home

Dovedale Court Care Home, located just outside the lovely market town of Wednesbury in the West Midlands, offers personalised nursing and residential dementia care in a friendly and welcoming setting. A real home-from-home, Dovedale Court boasts… Read more about Dovedale Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms
  • from £1,428 / week
Victoria Mews Care Home

487/493 Binley Road, Binley, Coventry CV3 2DF 

9.7 72 reviews
"My husband stayed at Victoria Mews for 9 days respite, and he thoroughly enjoyed his stay. All of the staff there were very friendly and…"   Read all 72 reviews
Location Type Care Home

Victoria Mews Care Home, situated in a residential area of Coventry, provides personalised residential dementia care to older people. This small and friendly purpose-built home offers Residents a good choice of places in which to relax, dine and socialise,… Read more about Victoria Mews Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 30 Rooms
  • from £1,360 / week
Herald Lodge

100 Canley Road, Canley, Coventry CV5 6AR 

9.7 79 reviews
"My mother has been a resident in Herald Lodge for nearly six years due to dementia. Throughout her time there she has been treated with…"   Read all 79 reviews
Location Type Care Home

Herald Lodge provides 24-hour residential and dementia care in a warm, welcoming environment designed to be a wonderful place to live. The team takes pride in making a genuine difference to residents’ lives, offering not just high-quality support but… Read more about Herald Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 42 Rooms
  • from £1,460 / week
Victoria Manor Care Home

31/33 Abbey Road, Whitley, Coventry CV3 4BJ 

9.6 73 reviews
"The staff at Victoria Manor made my mother's wish come true. They had identified that she loved to watch The Trooping of the Colour on TV.…"   Read all 73 reviews
Location Type Care Home

Victoria Manor Care Home, situated in the popular residential area of Whitley, sitting on the outskirts of Coventry, is a warm and welcoming setting offer high quality residential and residential dementia care. A small and welcoming purpose-built… Read more about Victoria Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 30 Rooms
  • from £1,360 / week
Dingle Meadow Care Home

Goldencrest Drive, Oldbury B69 2DQ 

9.6 82 reviews
"Having looked at a few care homes within this area, together with CQC inspection reports, it was decided between myself and brother that…"   Read all 82 reviews
Location Type Care Home

Dingle Meadow care home, situated in a peaceful residential area in Oldbury, in the heart of the Black Country, supports older people to lead their best lives with personalised residential and residential dementia care. The two sitting rooms and… Read more about Dingle Meadow Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 46 Rooms
  • from £1,330 / week
Roxburgh House Care Home

Reddal Hill Road, Cradley Heath B64 5JE 

9.6 113 reviews
"My review of Roxburgh House is that my uncle is very happy, and I am glad he is settled. I am pleased with the way he is being looked after…"   Read all 113 reviews
Location Type Care Home

Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people. Community is a fundamental part of life at Roxburgh House. The team understand… Read more about Roxburgh House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 44 Rooms
  • from £1,079 / week
Ash Grange Care Home

80 Valley Road, Bloxwich, Walsall WS3 3ER 

9.4 108 reviews
"We the family of Daisy cannot thank Ash Grange and all the staff for all the care yo gave to her. We ar truly grateful. Thank you you're…"   Read all 108 reviews
Location Type Care Home

Now welcoming new residents in Walsall, West Midlands. Rated ‘GOOD’ by the CQC (March 2021), Ash Grange care home offers high quality residential, dementia and nursing care for older people. Ash Grange care home is a welcoming and friendly 41-bed care… Read more about Ash Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 42 Rooms
  • from £996 / week
Perry Locks Care Home

398 Aldridge Road, Perry Barr, Birmingham B44 8BG 

9.4 142 reviews
"Perrywell House is where my mother resided for 19 months. Leaving my mom in the care of the wonderful staff was the best decision I ever…"   Read all 142 reviews
Location Type Care Home

Perry Locks Care Home offers personalised residential, nursing and dementia care to older people in a friendly and welcoming setting located in Perry Bar. With a wealth of experience and an understanding of what quality care entails, the home manager… Read more about Perry Locks Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 128 Rooms
  • from £1,152 / week
Brandon House Care Home

140 Old Church Road, Bell Green, Coventry CV6 7ED 

9.3 115 reviews
"My husband was a resident at Brandon House for over 4 years. The care he received whole he was there was excempalry the regular staff was…"   Read all 115 reviews
Location Type Care Home

Brandon House Care Home, located in the attractive area of Bell Green, on the outskirts of Coventry, provides personalised nursing dementia care to older people. Residents can use a range of facilities, including a hair salon, quiet room and Wi-Fi,… Read more about Brandon House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 35 Rooms
  • from £1,362 / week
Victoria Park Care Home

75/83 Brays Lane, Stoke, Coventry CV2 4DS 

8.9 65 reviews
"Mum has settled into Victoria Park well. The staff are absolutely lovely, always quick, and happy to help her. She loves the food and…"   Read all 65 reviews
Location Type Care Home

Set in a leafy, residential area in Stoke, close to all local amenities, Victoria Park Care Home provides personalised residential care to older people. Purpose-built and carefully designed, Victoria Park is a home-from-home setting complete with… Read more about Victoria Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Visual / Hearing Impairment
  • 34 Rooms
  • from £1,360 / week
Victoria Gardens Care Home

328 Tile Hill Lane, Tile Hill, Coventry CV4 9DS 

8.5 58 reviews
"When my mum Mollie moved in the care home I can honestly say the staff have all been so caring and amazing looking after her. The…"   Read all 58 reviews
Location Type Care Home

Victoria Gardens Care Home, situated in the peaceful residential area of Tile Hill, just outside of Coventry, provides person-centre residential, nursing and nursing dementia care to older people. A small and friendly home, Victoria Garden has a… Read more about Victoria Gardens Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Visual / Hearing Impairment
  • 28 Rooms
  • from £1,360 / week

HC-One Reviews in West Midlands (1438)

9.5

HC-One has a Group Review Score of 9.5 (9.532) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Herald Lodge

from Caroline W (Niece of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Herald Lodge are taking good care of my auntie. Lots of activities and some good carers. Emily on reception is always welcoming and friendly.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Caroline,
We would like to express our gratitude for your lovely review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review of

Brandon House Care Home

from A T (Daughter of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had mixed experiences while my mum has been in the home. Some carers go above and beyond to ensure the well being of the residents where as others want to get job done or will take time to do anything. I have observed this treatment to others not just my mum. Overall its a nice home I feel that
there needs to be more staff so they can be less stressed and more attentive without getting in trouble.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Brandon House Care HomeThank you for your review, we value all feedback as this helps us to make improvements where required. We appreciate your kind comments about our home and the dedication shown by many of our carers. We also take your concerns seriously and recognise the importance of consistency in care and adequate staffing levels. Your observations have been noted and will be reviewed by our management team as part of our ongoing commitment to improving the wellbeing and experience of all residents. If you would like to discuss this matter further, please do not hesitate to contact the home direct.
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Review of

Brandon House Care Home

from Jeffrey C (Husband of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints, overall care is good, a very homeley atmosphere, everyone nice & friendly.
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Review of

Ash Grange Care Home

from Jayne L (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We the family of Daisy cannot thank Ash Grange and all the staff for all the care yo gave to her. We ar truly grateful. Thank you you're all angels. Mom love it here!
God bless you all.
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Review of

Herald Lodge

from Lesley A (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Herald Lodge for nearly six years due to dementia. Throughout her time there she has been treated with kindness, respect and compassion. The staff are outstanding in their caring, supportive attitude. The living areas are warm, modern and clean, and the catering is of
extremely high quality. The care my mother receives could not be better and we are very grateful to all the staff at Herald Lodge.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Lesley,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Herald Lodge

from Amanda B (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly welcoming care home which cares for the residents as if they were family members. Lots of activities for the residents and all residents are clean, dressed appropriately and eat really well. The rooms are clean, spacious and inviting and the on site facilities are excellent. The team working
there are dedicated and I hope there will be a space for me when I need care.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Amanda,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Herald Lodge

from Laura B (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Herald Lodge for nearly two years, the care she receives is excellent, ALL the staff are so friendly and caring and have taken their time to get to know Mum and her family and friends, it is like a home from home, nothing is too much trouble. The activities that are available are
brilliant, accessible to all residents and family and friends are welcome to join in and support their loved one and the home its self. The home is spotlessly clean and well looked after, with a good choice of meals and treats. I would recommend Herald Lodge in a heart beat.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Laura,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Dingle Meadow Care Home

from Jeffrey P (Respite Resident) published on 18 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the staff,from the excellent management team,to everyone else employed here,to be conscientious,caring,extremely pleasant and companionable,and diligent in all matters.The standards of room,cleanliness,and comfort are high,the food of good quality,and the environment safe and secure. Responsibilities
for the residents are taken very seriously,as one might expect,and personally I've experienced nothing but a full commitment to the well being of the residents by all employed here.The management select their staff exceptionally well (and most seem content to remain for years,testimony to how well run Dingle Meadow is).
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Review of

Dovedale Court Care Home

from R B (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was extremely well looked after even given resident ambassador status. Well looked on as a personal friend by all staff and other residents.
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Review of

Dingle Meadow Care Home

from Catherine C (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having looked at a few care homes within this area, together with CQC inspection reports, it was decided between myself and brother that Dingle Meadow seemed a very friendly and homely care home you would want your relative to stay at.
Our dad has been a resident at Dingle Meadow since April 2025,
and is very happy and settled. From the moment dad moved, the staff were so welcoming, making him feel at home. Every member of staff are professional and deliver high standards of care. They are so supportive, caring and show empathy at sometimes very difficult times. They have entertainment in the day and evenings and encourage residents to get involved if they wish. I cannot thank the staff enough for what they do, I feel that dad is in very good hands and cared for.


I can highly recommend Dingle Meadow for anyone who is looking for a excellent care home.
Review from CC (Daughter of Resident/Service User)

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Review of

Ash Grange Care Home

from A J (Son-in-law of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
On Sunday 4th we was 20min outside trying to get in finely got in to see mom crying with her harm bleeding it took them at lest 30 min too come and see her this place is a JOKE the care is VERY Poor the staff are a joke all go on brake at the same time.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ash Grange Care HomeThank you for your review. We value all feedback as this helps us to make improvements where required. At HC-One, we strive to deliver kind care every day to our residents and their families. We are sorry to hear of your experience and are grateful to you for letting us know about your concerns. Please be assured that we have fully investigated this event and if you would like to discuss our findings further, please do not hesitate to contact the home directly.
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Review of

Hodge Hill Grange Care Home

from Courtney H (Niece of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie Shirley is well looked after at this home, we love coming to visit her and seeing her so happy, the staff are very polite and welcoming, very interactive with my son Arlo who adores them as much as they adore him.
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Review of

Hodge Hill Grange Care Home

from Kelly K (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are great. My Dad can be challenging even before his dementia, but the team at Hodge Hill have been great in brining him out of his shell so he has some motivation to keep him bright, while still respecting his desire for his own company sometimes.
The activities are fun and engaging, but
have also helped Dad regain and maintain his motor control, control over his own body, and keep in healthy and happy (when he feels like being happy!)
He had long standing medical problems (a bad leg) which they have very successfully stabilised for the first time in years.
They also helped me through the difficult transition to the home, and help with the fact that it is very difficult for me to visit in person because of the distance and my own disability. They accomodate me and keep me in touch with Dad, who I miss a great deal.
The food is amazing high quality too. Always lovely fresh looking meals.
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Review of

Herald Lodge

from Ian R (Son of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Made welcome by all the staff, and they did and are doing all they can to make my mother comfortable in a safe environment while monitoring her wellbeing. Always a smile and a warm welcome.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Ian,
We would like to express our gratitude for your lovely review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review of

Herald Lodge

from W H (Partner of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are good, with some being outstanding. High levels of dedication, good work ethics and obvious compassion and empathy.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear William,
We would like to express our gratitude for your lovely review & kind words. Your kind words mean a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.
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Review of

Dovedale Court Care Home

from Peter C (Husband of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not fault the care my wife recieved in the short time she was and the also given to me from all of the staff.
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Review of

Dovedale Court Care Home

from J A (Friend of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience over 12 mts was very good from management and all the staff very helpfull. The home as a warm and happy place to live. Tony my best friend always said I am not depresd which pleased me very much.
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Review of

Dovedale Court Care Home

from Philip S (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They looked after my father very well in his short time there, and were very good to us when we passed.
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Review of

The Orchards Care Home

from K H (Granddaughter of Resident) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan was in this care home for a small stay. The staff here treated her with dignity and respect, asking my Mom if they didn't know anything to make sure they gave Nan the best treatment. Nan was fed well, her clothes and bedding changed and looked after during her stay. I don't think we could have
asked for a better place for Nan to spend her final weeks. They showed us so much compassion in her final days and I could not thank them enough for this care.
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Review of

Victoria Mews Care Home

from Michelle C (Wife of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband stayed at Victoria Mews for 9 days respite, and he thoroughly enjoyed his stay. All of the staff there were very friendly and helpful and he integrated well with the staff and residents.
When we went to view homes walking through the doors of this wonderful home was a feeling of warmth,
caring and a very welcoming place for all who worked and resided there.
Nothing is too much trouble and they go above an beyond to ensure the care and the needs of the patient is 100% + Excellent.
I felt very happy and comfortable to leave my husband in there care and on collecting him he did not want to leave, he loved it at the home, which meant so much to me as when you leave your beloved in someone else's care it is very hard as you think no one can care for your beloved more than you do, but they do.
Overall a very loving care home rum by the Management, Carers and all of the staff and I just want to say a big thank you from the bottom of my heart x :-)
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Awards / Recognitions (6)

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