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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in West Midlands for HC-One are showing below.

View the details of all 279 locations (with 26871 reviews) owned by HC-One

HC-One Locations in West Midlands (15)

 - Browse 15 Care Homes owned by HC-One in West Midlands
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Waterside Care Home
Dudley Road, Tipton DY4 8EE 
9.8 148 reviews
Waterside Care Home, Tipton, West Midlands
"Our mum is currently a resident at Waterside and has been since November 25 The care here is wonderful we are kept up to date with mums…"   Read all 148 reviews
  • from £1,751 / week
  • 60 Rooms
Location Type Care Home

Waterside Care Home, situated in the village of Tipton, close to Dudley, provides personalised nursing care to older people. Each member of the professional care team is there to help you or your ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
The Orchards Care Home
164 Shard End Crescent, Shard End, Birmingham B34 7BP 
9.8 104 reviews
The Orchards Care Home, Birmingham, West Midlands
"Where do I start x This home is amazing, everyone treats you as part of a big family. The care and love, that they all show each resident…"   Read all 104 reviews
  • from £1,370 / week
  • 72 Rooms
Location Type Care Home

The Orchards Care Home, a purpose-built setting situated in the popular residential area of Shard End, east of Birmingham, provides personalised nursing and nursing dementia care to older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Lyndon Hall Care Home
Malvern Close, off All Saints Way, West Bromwich B71 1PP 
9.8 89 reviews
Lyndon Hall Care Home, West Bromwich, West Midlands
"I would like to say a massive 'thank you' to all of the members of staff and supportive manager, for the care and love given to my dad…"   Read all 89 reviews
  • from £1,224 / week
  • 80 Rooms
Location Type Care Home

Nestled within a tranquil residential area in West Bromwich, Lyndon Hall Care Home offers personalised nursing and dementia care to older people. A friendly, purpose-built care home, Lyndon Hall ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Hodge Hill Grange Care Home
150 Coleshill Road, Hodge Hill, Birmingham B36 8AD 
9.8 65 reviews
Hodge Hill Grange Care Home, Birmingham, West Midlands
"My auntie Shirley is well looked after at this home, we love coming to visit her and seeing her so happy, the staff are very polite and…"   Read all 65 reviews
  • from £906 / week
  • 53 Rooms
Location Type Care Home

Hodge Hill Grange Care Home is a welcoming and well-presented setting ideally located in the heart of a peaceful residential area of Birmingham. The team at the home provides residential, nursing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Dovedale Court Care Home
Hollyhead Road, Wednesbury WS10 7PZ 
9.7 131 reviews
Dovedale Court Care Home, Wednesbury, West Midlands
"Although my father was a resident for a short time, he was treated by all staff with kindness and respect. Whenever we visited we felt…"   Read all 131 reviews
  • from £1,428 / week
  • 76 Rooms
Location Type Care Home

Dovedale Court Care Home, located just outside the lovely market town of Wednesbury in the West Midlands, offers personalised nursing and residential dementia care in a friendly and welcoming ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
Herald Lodge
100 Canley Road, Canley, Coventry CV5 6AR 
9.7 79 reviews
Herald Lodge, Coventry, West Midlands
"My mother has been a resident in Herald Lodge for nearly six years due to dementia. Throughout her time there she has been treated with…"   Read all 79 reviews
  • from £1,450 / week
  • 42 Rooms
Location Type Care Home

Herald Lodge provides 24-hour residential and dementia care in a warm, welcoming environment designed to be a wonderful place to live. The team takes pride in making a genuine difference to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Victoria Mews Care Home
487/493 Binley Road, Binley, Coventry CV3 2DF 
9.7 73 reviews
Victoria Mews Care Home, Coventry, West Midlands
"My elderly dad was a resident at Victoria Mews for around 18 months, and throughout that time he was looked after brilliantly. The carers,…"   Read all 73 reviews
  • from £1,360 / week
  • 30 Rooms
Location Type Care Home

Victoria Mews Care Home, situated in a residential area of Coventry, provides personalised residential dementia care to older people. This small and friendly purpose-built home offers Residents a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Victoria Manor Care Home
31/33 Abbey Road, Whitley, Coventry CV3 4BJ 
9.6 73 reviews
Victoria Manor Care Home, Coventry, West Midlands
"The staff at Victoria Manor made my mother's wish come true. They had identified that she loved to watch The Trooping of the Colour on TV.…"   Read all 73 reviews
  • from £1,359 / week
  • 30 Rooms
Location Type Care Home

Victoria Manor Care Home, situated in the popular residential area of Whitley, sitting on the outskirts of Coventry, is a warm and welcoming setting offer high quality residential and residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Dingle Meadow Care Home
Goldencrest Drive, Oldbury B69 2DQ 
9.6 82 reviews
Dingle Meadow Care Home, Oldbury, West Midlands
"Dingle Meadow is a safe and comfortable environment. The staff are kind, patient and always take time to listen to residents. As a family…"   Read all 82 reviews
  • from £1,330 / week
  • 46 Rooms
Location Type Care Home

Dingle Meadow care home, situated in a peaceful residential area in Oldbury, in the heart of the Black Country, supports older people to lead their best lives with personalised residential and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ash Grange Care Home
80 Valley Road, Bloxwich, Walsall WS3 3ER 
9.4 108 reviews
Ash Grange Care Home, Walsall, West Midlands
"We the family of Daisy cannot thank Ash Grange and all the staff for all the care yo gave to her. We ar truly grateful. Thank you you're…"   Read all 108 reviews
  • from £996 / week
  • 42 Rooms
Location Type Care Home

Now welcoming new residents in Walsall, West Midlands. Rated ‘GOOD’ by the CQC (March 2021), Ash Grange care home offers high quality residential, dementia and nursing care for older people. Ash ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Roxburgh House Care Home
Reddal Hill Road, Cradley Heath B64 5JE 
9.4 113 reviews
Roxburgh House Care Home, Cradley Heath, West Midlands
"My review of Roxburgh House is that my uncle is very happy, and I am glad he is settled. I am pleased with the way he is being looked after…"   Read all 113 reviews
  • from £1,078 / week
  • 44 Rooms
Location Type Care Home

Nestled in the popular outskirts of Cradley Heath in the West Midlands, Roxburgh House Care Home offers personalised residential and residential dementia care to older people. Community is a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Perry Locks Care Home
398 Aldridge Road, Perry Barr, Birmingham B44 8BG 
9.4 142 reviews
Perry Locks Care Home, Birmingham, West Midlands
"Perrywell House is where my mother resided for 19 months. Leaving my mom in the care of the wonderful staff was the best decision I ever…"   Read all 142 reviews
  • from £1,152 / week
  • 128 Rooms
Location Type Care Home

Perry Locks Care Home offers personalised residential, nursing and dementia care to older people in a friendly and welcoming setting located in Perry Bar. With a wealth of experience and an ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Brandon House Care Home
140 Old Church Road, Bell Green, Coventry CV6 7ED 
9.4 120 reviews
Brandon House Care Home, Coventry, West Midlands
"My husband was a resident at Brandon House for over 4 years. The care he received whole he was there was excempalry the regular staff was…"   Read all 120 reviews
  • from £1,433 / week
  • 35 Rooms
Location Type Care Home

Brandon House Care Home, located in the attractive area of Bell Green, on the outskirts of Coventry, provides personalised nursing dementia care to older people. Residents can use a range of ... Read more

Older Person Care Permanent Care Respite Care
  • Dementia Nursing Care
Victoria Park Care Home
75/83 Brays Lane, Stoke, Coventry CV2 4DS 
8.9 65 reviews
Victoria Park Care Home, Coventry, West Midlands
"Mum has settled into Victoria Park well. The staff are absolutely lovely, always quick, and happy to help her. She loves the food and…"   Read all 65 reviews
  • from £1,360 / week
  • 34 Rooms
Location Type Care Home

Set in a leafy, residential area in Stoke, close to all local amenities, Victoria Park Care Home provides personalised residential care to older people. Purpose-built and carefully designed, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Victoria Gardens Care Home
328 Tile Hill Lane, Tile Hill, Coventry CV4 9DS 
8.5 58 reviews
Victoria Gardens Care Home, Coventry, West Midlands
"When my mum Mollie moved in the care home I can honestly say the staff have all been so caring and amazing looking after her. The…"   Read all 58 reviews
  • from £1,359 / week
  • 28 Rooms
Location Type Care Home

Victoria Gardens Care Home, situated in the peaceful residential area of Tile Hill, just outside of Coventry, provides person-centre residential, nursing and nursing dementia care to older people. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care

HC-One Reviews in West Midlands (1450)

9.5

HC-One has a Group Review Score of 9.5 (9.530) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience
  • 985
  • 407
  • 43
  • 8
  • 7
Date Published
  • 1450
  • 46
  • 106
  • 246
  • 1204
Reviewer Connection to HC-One
  • 514
  • 247
  • 142
  • 66
  • 64
  • 57
  • 53
  • 47
  • 42
  • 40
  • 28
  • 21
  • 20
  • 19
  • 19
  • 18
  • 16
  • 7
  • 7
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Dingle Meadow Care Home

from Maureen B (Relative of Resident) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dingle Meadow is a safe and comfortable environment. The staff are kind, patient and always take time to listen to residents. As a family member, it gives us great peace of mind knowing our loved one was happy and well looked after.
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Review of

Dovedale Court Care Home

from Fabia C (Daughter of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my father was a resident for a short time, he was treated by all staff with kindness and respect. Whenever we visited we felt welcome. The home had a lovely atmopshere which made the transition to the home easier for all of us. Thank you to all staff, who make Dovedale Court so special.
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Review of

Lyndon Hall Care Home

from V A (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say a massive 'thank you' to all of the members of staff and supportive manager, for the care and love given to my dad whilst he stayed there. Dad was always cleaned, the room was clean, dads medical needs was always attended to. From reception, straight to dads room, everyone was welcoming
very approachable manager, very pleasant. I highly recommend.
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Review of

The Orchards Care Home

from Aleisha M (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start x This home is amazing, everyone treats you as part of a big family.
The care and love, that they all show each resident is 12 out of 10.
The moment my Mom stepped through the door, they could not do enough for her, they made her room feel like home, made us feel welcome as her
children.
The nursing care is second to none, they got the Dr straight away when required, helping us to make the right decisions for her care. The carers , treated Mom with respect and kindness, always using her name , and chatting with her, when she was anxious.
The place is very very clean , and well looked after.
You could always get hold of staff , to have a conversation, via the phone ,very important as I live so far away.
It is with great sadness that Mom did not have longer at this home, but the staff, showed great respect , dignity and love , to her and to our family.
They looked after me mentally and physically in my Mom's last days
Highly recommended.
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Review of

The Orchards Care Home

from June K (Wife of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
you took care of my husband for only a few weeks but they were the best few weeks he loved all who took care of him the staff are so friendly and 100% committed to who they are caring for it felt at times that they were caring for me too i would definitely recommend this care home excellent!! excellent!!
excellent !!
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Review of

Brandon House Care Home

from M R (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited at New Year. Great entertainment provided getting all the residents involved. Everyone was enjoying themselves.
Food always looks lovely.
Negative only is many of mums ornaments are missing from her room.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Brandon House Care HomeThank you for taking the time to leave a review of our home. We are pleased to hear you enjoyed the New Year festivities. Regarding the missing items from your mums room, please do speak with us during your next visit so we can look into this for you.
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Review of

Brandon House Care Home

from A T (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have mixed reviews as some staff go above & beyond while others don't seem interested. Management are also tempermental as they seem very interested/make great entertainment choices however struggle with some family predicaments and ask for unrealistic expectations.
Overall care home is lovely.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Brandon House Care HomeThank you for your review, we value all feedback as this helps us to make improvements where required.
We appreciate your kind comments about our home and the dedication shown by many of our carers. We also take your concerns seriously and recognise the importance of consistency in care and adequate staffing levels. Your observations have been noted and will be reviewed by our management team as part of our ongoing commitment to improving the wellbeing and experience of all residents. If you would like to discuss this matter further, please do not hesitate to contact the home direct.
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Review of

Brandon House Care Home

from Lindsey M (Friend of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mixed views some of the staff have all the time in the world for residents where some can be rude.
Activities and entertainment is always 10/10 especially new year
Reply from Julie Caygill, Hospital Liaison Team Administrator at Brandon House Care HomeThank you for your review, we value all feedback as this helps us to make improvements where required. We appreciate your kind comments about our home and the dedication shown by many of our carers. We also take your concerns seriously and recognise the importance of consistency in care and adequate staffing levels. Your observations have been noted and will be reviewed by our management team as part of our ongoing commitment to improving the wellbeing and experience of all residents. If you would like to discuss this matter further, please do not hesitate to contact the home direct.
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Review of

Waterside Care Home

from Mandi D (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum is currently a resident at Waterside and has been since November 25
The care here is wonderful we are kept up to date with mums care plan and staff / nurses are always very attentive even when mum is at her most difficult.
Residents have weekly activities and staff go all out to make these
activies inclusive to everyone.
Mum and other residents are all treated with dignity and compassion .
Mum will be staying here for the forseeable future as she is happy and contented.
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Review of

Brandon House Care Home

from L T (Niece of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Brandon House carers are very supportive to the residents. The activities offered are varied & interesting - thanks to Simon. We live far from our aunt & it is so reassuring to know she is in goods hands. Dawn is always welcoming & the nurse team contact us whenever needed.
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Review of

Brandon House Care Home

from Denise M (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring staff who work to look after the residents
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Review of

Brandon House Care Home

from Hayley M (Granddaughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandad always looks happy when awake :)
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Review of

The Orchards Care Home

from Stuart W (Son of Resident) published on 19 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff, were absolutely brilliant with regards to looking after and caring for my mother, they really did everything to make sure she was comfortable in all her time spent here, nothing was too much trouble, they even looked after the visitors who came to see my mother. I could not of wished
for a better Nursing home for my mother to stay and spend her last days, 11 out of 10, the staff gave 110% effort and care..
I would like to take this opportunity to thank all the team for looking after mom, Stirling effort..
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Review of

Victoria Mews Care Home

from Melanie M (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly dad was a resident at Victoria Mews for around 18 months, and throughout that time he was looked after brilliantly. The carers, cleaners, activities staff and manager all clearly have the residents' best interests at heart, and they also build close, supportive relationships with relatives.
They always respected my dad's personality and understood that he didn't always want to join in with activities, while still gently encouraging him when it felt right. When my dad's time came, everything was handled with immense respect and compassion, and I can't thank them enough for making such a difficult situation easier.
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Review of

Herald Lodge

from Caroline W (Niece of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Herald Lodge are taking good care of my auntie. Lots of activities and some good carers. Emily on reception is always welcoming and friendly.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Caroline,
We would like to express our gratitude for your lovely review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review of

Brandon House Care Home

from Jeffrey C (Husband of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints, overall care is good, a very homeley atmosphere, everyone nice & friendly.
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Review of

Ash Grange Care Home

from Jayne L (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We the family of Daisy cannot thank Ash Grange and all the staff for all the care yo gave to her. We ar truly grateful. Thank you you're all angels. Mom love it here!
God bless you all.
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Review of

Herald Lodge

from Lesley A (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Herald Lodge for nearly six years due to dementia. Throughout her time there she has been treated with kindness, respect and compassion. The staff are outstanding in their caring, supportive attitude. The living areas are warm, modern and clean, and the catering is of
extremely high quality. The care my mother receives could not be better and we are very grateful to all the staff at Herald Lodge.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Lesley,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Herald Lodge

from Amanda B (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly welcoming care home which cares for the residents as if they were family members. Lots of activities for the residents and all residents are clean, dressed appropriately and eat really well. The rooms are clean, spacious and inviting and the on site facilities are excellent. The team working
there are dedicated and I hope there will be a space for me when I need care.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Amanda,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Herald Lodge

from Laura B (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Herald Lodge for nearly two years, the care she receives is excellent, ALL the staff are so friendly and caring and have taken their time to get to know Mum and her family and friends, it is like a home from home, nothing is too much trouble. The activities that are available are
brilliant, accessible to all residents and family and friends are welcome to join in and support their loved one and the home its self. The home is spotlessly clean and well looked after, with a good choice of meals and treats. I would recommend Herald Lodge in a heart beat.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Herald LodgeDear Laura,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Awards / Recognitions (7)

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