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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Devon for HC-One are showing below.

View the details of all 279 locations (with 27162 reviews) owned by HC-One

HC-One Locations in Devon (1)

 - Browse 1 Care Home owned by HC-One in Devon
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Gittisham Hill House Care Home
Sidmouth Road, Honiton EX14 3TY 
9.4 59 reviews
Gittisham Hill House Care Home, Honiton, Devon
"My father was in Gittisham Care Home for only three weeks. His health and mobility were not good when he arrived. The staff and management…"   Read all 59 reviews
  • from £1,172 / week
  • 39 Rooms
Location Type Care Home

Gittisham Hill House is a charming converted manor house set within its own 12 acre parkland, in an area of outstanding natural beauty, providing personalised residential, nursing and dementia care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

HC-One Reviews in Devon (59)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Gittisham Hill House Care Home

from Simon C (Son of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Gittisham Care Home for only three weeks. His health and mobility were not good when he arrived.
The staff and management had nothing but patience, kindness and empathy for Dad and his family.
They responded to daily queries and calls with utmost professionalism and understanding.
I can honestly say they did their absolute best for Dad in difficult circumstances and even though it was a sad experience, I know I could not have chosen a better place for Dad to spend his final days.
When Dad passed the staff were compassionate and respectful. When we attended the home to pick up Dads effects many members of staff took time to offer their condolences.
When we visited Dad we generally went straight to his room. However, we also observed the staff and their interaction with other residents. They were always energetic, caring and engaging.
I liaised frequently with the Managers and admin staff who were always available and incredibly helpful.
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Review of

Gittisham Hill House Care Home

from Lily C (Daughter-in-law of Resident) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over a years stay at the above. Staff are exceptionally good. Good management skill is evident. Really treat her with good communication.
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Review of

Gittisham Hill House Care Home

from G T (Son of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is receiving excellent care at Gittisham Hill House. The staff popping in when walking by her room just to say hi. She has her hair done once a fortnight which cheers her up. She loves her weekly baths. The food always looks good and varied, she tells us how wonderful it is.
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Review of

Gittisham Hill House Care Home

from Lynn H (Daughter of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been living in the home for several months and is settling in well. The staff are fantastic, very caring and responsive to his needs.
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Review of

Gittisham Hill House Care Home

from Marie F (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been with you now for about 4 months and throughout has been treated really well. She is blind and deaf but still has her marbles. Unfortunately not able to walk. I visit at least twice a week and find her relaxed & contented each time the staff are wonderful & so caring. Many go above &
beyond. The food is marvellous & mum says she hasn't had a bad meal. She regrets not being able to eat more. Her medical needs are addressed really well. For her 100th birthday we had a lovely party in great surroundings. What more could we ask. I am so happy she was placed with you, I have peace of mind, I think she feels at home.
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Review of

Gittisham Hill House Care Home

from T A (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Gittisham for 22 months. The care, kindness & respectfulness of all the staff was exceptional. They all became her extended family and nothing was too much trouble. I was always made to feel very welcome & included in all decisions regarding her care. My heartfelt thanks go
to everyone.
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Review of

Gittisham Hill House Care Home

from Sandra C (Niece of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative strongly resisted moving into the care home and having to stay there. There was no other option as it was in her best interest and for her safety. Many of the carers 'won her over' and she soon realised she was in a safe place. She was always treated with care & dignity & despite some negative
outbursts on my aunt's behalf, it never affected her treatment. Thank you.
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Review of

Gittisham Hill House Care Home

from M K (Stepdaughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness shown to my stepfather in his last few weeks was fantastic. He was safe, secure, well looked after and took pleasure is many things. The 24 hour access policy and communication with staff was very good and we felt happy knowing how good the staff were. We were always welcomed into
the home and felt very at ease.
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Review of

Gittisham Hill House Care Home

from Maggie S (Daughter of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted after a fall, to rest and recover for 6 weeks. From my first contact with Gittisham Hill House Care Home, they could not be more welcoming, helpful and kind. The care staff are wonderful and treat Mum with such care and gentleness. I would recommend anyone with care needs to stay
here!
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Review of

Gittisham Hill House Care Home

from A W (Son of Resident) published on 31 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to leave a note to say that I am so pleased my mum is staying at Gittisham. I do not have extensive experience with care homes, though based on what experience I have this is a great one. My mum is more settled than she was previously, I can see the staff take care in ensuring no one is
isolated, there is always something going on and there are always plenty of staff available. I never have an issue visiting my mum and it's such a relief knowing she is well cared for.
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Review of

Gittisham Hill House Care Home

from Janice D (Daughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is very content at Gittisham. He loves the staff, and they love him. They are all, without exception, kind and caring, encouraging and supportive. There is a wide range of activities available, to which he is encouraged. Having recently purchased a minibus, trips out are also available. Alternatively,
quiet time is available if desired, with one-to-one chats with members of staff.
The food is wonderful, with a choice, and plenty of it. Dad's room is very comfortable with lots of his own belongings and pictures on the wall. The resident's garden is being re-landscaped, which is where he loves to sit in warm weather. The residents are also encouraged to choose and look after plants.
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Review of

Gittisham Hill House Care Home

from Kate G (Daughter of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Gittisham Hill Care Home Honiton for 3 years. The care and love Mum receives is wonderful. I'm always made to feel welcome and I love to join in with the activities. I would like to thank all members of staff for the continuing love and support Mum receives. Yes, I would recommend
Gittisham Hill House.
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Review of

Gittisham Hill House Care Home

from J B (Relative of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relation has been in Gittisham Hill House for six years and I am completely pleased with all aspects of her care. Her general health has improved enormously and she is treated with care and dignity. She is very happy.
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Review of

Gittisham Hill House Care Home

from David R (Brother of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Personally I think my sister has settled down and is being well cared for. All the staff are very friendly and helpful to us and my sister.
Dementia is a horrible thing to have so we personally thank all the team at Gittisham Hill House Care Home in Honiton.
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Review of

Gittisham Hill House Care Home

from Anita W (Daughter of Resident) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Gittisham Hill House Care Home for nearly 12 months.
During that time Mum was treated with dignity and was very well looked after by the kind and caring staff. Whenever we visited Mum she appeared settled and content which was a huge comfort to my brother and me.
We shall
always be grateful to the manager and staff for making Mum's last 12 months the very best that they could be. We will also never forget the kindness and compassion shown to us upon Mum's passing. It made a difficult time a little easier to bear.
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Review of

Gittisham Hill House Care Home

from E B (Wife of Resident) published on 25 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been well cared for. All the staff are friendly, caring and welcoming to visitors. The manager is very helpful and understanding of his needs and mine.
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Review of

Gittisham Hill House Care Home

from Julia S (Stepdaughter of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the manager and her team at Gittisham Hills House for their support in looking after Dad. I always felt he was as happy as he could be, and I was always made to feel welcome when visiting, with plenty of updates on Dad.
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Review of

Gittisham Hill House Care Home

from B H (Daughter of Resident) published on 20 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care of my mum as she died. Highly professional, very caring and gave huge comfort to my mum and us as a family. Lovely personable manner when attending to Mum's hygiene/moving her, was always clear and direct in any communication and always spoke directly to Mum on entering her room, which
I really appreciated. Just a wonderful place - a massive thank you.
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Review of

Gittisham Hill House Care Home

from D H (Son of Resident) published on 30 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Gittisham Hill House for more than six years. I cannot truly express in words how wonderful her care has been in all that time. The manager and staff have all gone above and beyond to ensure my mother who has dementia has been safe, so happy and cared for. My wife and
I live in South Africa so it is more important than ever that we have peace of mind knowing she is so well cared for. I have no brothers or sisters so her well-being is my responsibility and I could not have asked for more from the wonderful home. My mother is now 100 years old and nearing the end of her life but I know she is comfortable and still being cared for.
Now and throughout the last six years, the management and staff have always kept us informed of my mother's condition and any problems that have arisen.
For this, I say a very very big thank you.
If anyone is looking for a wonderful caring home in the Honiton area you need to look no further.
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Review of

Gittisham Hill House Care Home

from C M (Daughter of Resident) published on 21 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum has been at Gittisham Hill House, there has been a vast improvement in her all-round. The care she receives is of a high standard. I visit daily, so I see how the staff work. I couldn't recommend this home more highly. Very professional as well as being very friendly, clean and great meals.
Staff are very attentive.
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Awards / Recognitions (7)

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