Care Homes Owned by HC-One - The Kind Care Company in Cheshire

After suffering a stroke Mum came to Summerville in Oct 2023 & was treated like Royalty which she truly believed she was. From day one until her passing in July 2026 every care was given to her ongoing needs. A much family thanks from all.

Sadly but not unexpectedly, my mum passed yesterday. She spent the last three years of her life at Summerville and was so well looked after. Thank you so much to all the staff who did everything possible to make the last years of her life comfortable and bearable. You are all truly amazing people! Thanks is not enough.

From the minute i walked in to have a look around i just knew it would be perfect for my Mum, it just felt cosy with a lovely atmosphere. All the staff are amazing and so kind and caring to everyone , whether it is family visiting and of course to all the residents that live there , nothing is ever too much trouble for any of them .My Mum has really settled in and she says its her forever home now ... That in itself speaks volumes and puts my mind at rest knowing she is happy .

A wonderful kind team, my mum has been here for a year, she is supported by the team, with high levels of empathy and understanding, it feels like a big strong extended family, i must also mention Kelly + Marta in the office are a God send!

We would like to say a huge thank you to everyone at Summerville, from our very first contact, the whole admission process was handled quickly, professionally, and with genuine care. We were amazed that mum was assessed at home and offered a room on the very same day. The carers, staff and everyone involved have made us feel so welcome from the start, and most importantly, mum is very happy and settled in. A special Thank you to the Deputy Manager who has gone above and beyond to support our mum and family

I really like it here, the staff are very good at their jobs. Everything you want is there, all you have to do is ask. The food is absolutely brilliant. It's a good place. I have been very happy here and met some nice friends.

It is a comfort to our Family to know that Mum is cared for so well by Rachael and her wonderful team.

Staff are very pleasant and attentive and have been very good dealing with my mother's on going care.The care home itself is very light and appealing with plenty of activities to get involved with, but also provides quieter spaces if needed

I have nothing but good to say about this marvellous care home. I feel I am so lucky that they have been able to accommodate my mother. Inside it is always very clean and bright, the nice garden is a nice place to relax in. Menus and choices for food every day. The best thing about the home is the staff. Everyone is so very helpful and kind. They are a credit to themselves and this stems from the Manager Rachael. The care and support is excellent, not just to the residents but also their families. Big thank you to you all

I can't thank all of the staff enough for the excellent care they provide for my mother from management, through to housekeeping and activities.

The staff are exceptional. The existing manager is amazing. She knows every single resident and is always checking on them. The staff are all lovely. The admin lady is so helpful and kind. The head nurse is amazing with my mum. She is well cared for and loved.

My mother was very happy here. Nothing was ever too much trouble. Always find staff approachable.

My mum came to Lauren Court end of February after a long stay in hospital and we were immediately struck by the warmth shown to us by Racheal, the manager. She is very committed to providing the best care for every resident and that is immediately obvious when you walk around. The staff are genuine in their kindness and support. Nothing is too much trouble and when ever I've visited ( I live in Suffolk ) I'm always made to feel welcome and part of the family. I say family as that's exactly what it feels like there. Mum is very happy and I'm so grateful to know that she is being looked after and getting the best care she could have.

My father was admitted to Lauren Court for approx 6 weeks respite while my husband had major surgery.

My father's social worker had recommended the home as it was local to us but I wanted to ensure my father would be well looked after.

There was no issue with either popping down unannounced or making a formal appointment. I was so impressed with Racheal, the manager, as she was so passionate about what she does and how she runs the home. I was shown around every aspect of the home and we discussed my father's needs. She was happy for me to bring my father in too, in order for him to be part of the decision making process.

Racheal was so welcoming and generous with her time and introduced my father to all the key people and also some of the residents. The whole Team go the extra mile and put the resident at the heart of everything they do. They are so friendly, helpful and caring. The chef even met with my father to discuss any requirements.

I had total peace of mind.

My social worker recommended Lauren Court for my respite of approx 6 weeks while my son-in-law had major surgery.

I was nervous about going in but after meeting Racheal the manager on a viewing, I was happy to move in. Racheal and her Team go out of their way to be friendly and inclusive and very caring. I was treated like one of the family.

The chef met with me to check what I like and the food was nutritious and varied. The people who look after the laundry, cleaning, tea trolley, etc were all so helpful.

My room was always clean and warm and cosy and Racheal does her best to keep the rooms modern and comfortable on a budget. I was able to personalise the room with pictures, etc. I was invited to join in activities but in truth, as I have no dementia, it wasn't necessary.

Visiting is easy for relatives and friends and there are two very nice lounges.

I have no complaints and would recommend Lauren Court, I would be happy to go back should I need extra care in the future.

Would recommend to anyone.

Massive well done, and keep up the good work.

My parents moved into Elworth Grange on 6th October 2025. Since their arrival, I have been very happy and impressed with the level of care, professionalism and management support for the whole family. I have felt heard and listened to in the event of any difficulty in settling my parents in, and any concerns has been addressed quickly, sensitively and appropriately. The care and activities are excellent. My mother has dementia, and I have noticed a significant improvement in her mind and cognition in the mere two months she has been a resident. Massive appreciation and congratulations. Elworth Grange.

Lauren Court has a homely feel to it the minute you arrive there. The staff are lovely and genuinely care for the residents. They take time to get to know each individuals likes and dislikes and make them feel they matter. The home is clean, provides excellent meals and entertainment. We as a family are very happy our relative is being cared for in such a wonderful environment.

The new manager has made some exceptional improvements and I'm so happy my grandma enjoys her days in there too. Best decision we as a family have made.