HC-One in Worcestershire | 4 Care Homes

Review of
Foley Grange
from G W (Daughter of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

My mum has been part of the Foley Grange family for nearly 2 years. Today we were able to use the facilities to organise a 95th party for her. The staff were exceptionally willing and helpful. Chef provided sandwiches and a cake and everything we asked for was granted. We would like to thank all the

staff for the love and care they show to all the residents. Growing old can be challenging and it is a relief to our family to know mum is being looked after so well.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Foley Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Foley Grange
from Philip N (Son of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Foley Grange are exceptional. Very professional but caring at the same time. The home is beautiful and full of different rooms, thoughtfully appointed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Foley Grange
from J S (Daughter-in-law of Resident) published on 3 July 2025

Submitted via Website • Report

Overall Experience

Foley Grange at Silverwoods Kidderminster is a beautifully decorated home, very clean and light and airy, always spotlessly clean. The staff are always friendly and helpful. The bedroom is always clean and tidy laundry service is very good. My mother-in-law has told me she is very happy to be there

and that the staff look after her very well, they are very kind to her. The staff also help with outside appointments ie hearing tests and new hearing aids. My mother-in-law has not been at Foley Grange for very long, but she has settled really well and it has given me peace of mind knowing that she is happy in herself and here environment.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Foley Grange care home, and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Brompton House Care Home
from M A (Cousin of Resident) published on 27 June 2025

Submitted via Postal Card • Report

Overall Experience

My cousin enjoyed his time at Brompton Home. He was well looked after.

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Review of
Woodland View
from Denise G (Respite Resident) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

100% for your care home. I would be very pleased to recommend it always. I came for a weeks respite, but I am missing my home and feel that I am not ready for a care home just yet. All managed by the efficient manager.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodland View

Wed like to extend our thanks for your kind words following your short care break with us at Woodland View care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you in the future.

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Review of
Foley Grange
from John G (Husband of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience

My wife has been at Foley Range care home for four weeks prior to having her knee replacement and would like to thank all the staff there for making her so welcome and looking after all her needs All the staff where so pleasant and put themselves out in every way I would recommend anyone who wants peace

of mind to have their loved ones stop there. Many thanks to all at Kidderminster Foley Grange.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Foley Grange
from Gloria W (Daughter-in-law of Resident) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience

Beautiful, clean communal areas (decorated very tastefully for Easter). Lovely room, clean, with a feeling of home. Helpful, kind staff. Good security. It is the type of place I'd want to live in if I weren't independent. The best facilities I've ever seen. All staff should be proud.

Reply from HC-One Limited, Administrator at Foley Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake for them! Thank you, once again, for your kind words

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Review of
Foley Grange
from Ian E (Resident) assisted by family/friend published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

The initial viewing to Foley Grange Care Home with my daughter started with a wonderful reception from all the staff. This followed by my respite experience of staying there for 2 weeks, it was very very good. Staff and residents were very friendly and made me feel welcome at the home. The food was

excellent and no shortage of it at anytime of the day if needed. The layout of the home is easy to navigate around and the decor was modern and clean. After all said the security and safety for residents was of the highest standard. Thank you.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Woodland View
from J J (Daughter of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Thank you all so much for making a very stressful situation easier. Such a big decision to have to uproot my elderly parents, whom have lived in their home together for over 60 years, was traumatic and upsetting for everyone.
However, myself, family and friends now have the privilege of visiting my

parents knowing they are safe, happy, comfortable and being involved in amazing tips and activities with fantastic staff. Recommend to anyone looking for excellent care for their loved ones, without doubt. Thank you.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodland View

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Millcroft
from C B (Niece of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Staff are very friendly and so happy to help, my uncle feels at home and comfortable in his lovely room and the staff are always helpful and caring. The building is clean and tidy and fresh. Food is great. I thoroughly recommend Millcroft and thank all the staff for making it a safe, happy and inviting

place for my uncle.

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Review of
Woodland View
from M W (Daughter of Resident) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

When I first visited Woodland View staff were happy and helpful. A particular staff member was very informative showing us the care home and another staff member again friendly and helpful when assessing Mum. I get good vibes from the carers who do seem to really care. Well done, keep up the good work.

Reply from HC-One Limited, Administrator at Woodland View

We would like to express our gratitude for your positive feedback. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Review of
Foley Grange
from M P (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

An amazing facility staffed and managed by lovely people. The care she receives is outstanding and cannot be faulted. My mum couldn't be in a better place. Many thanks to them all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

We want to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake to them! Thank you once again for your kind words.

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Review of
Foley Grange
from R P (Son of Resident) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

After a first viewing visit. I found that the home is immaculate and all the staff extremely polite with nothing too much trouble. My mother has settled in so well and we know that she is safe, secure and well looked after. She gets involved in most of the activities and always have a smile on her face.

Can not thank the management team and carers for all their help, advise, and welcome. Cannot recommend enough.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Foley Grange

We want to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake for them! Thank you once again for your kind words.

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Review of
Millcroft
from J K (Niece of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

From the minute my uncle arrived, all of the staff have made not only him welcome but all of his family and friends.
I have been in many care homes, at Millcroft, and the decor, care, staff and facilities are second to none.
Millcroft is home from home with love and care.

Reply from HC-One Limited, Administrator at Millcroft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, Thank you, once again, for your kind words.

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Review of
Woodland View
from Paula E (Daughter-in-law of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Beautiful place. Clean. Cosy. Staff professional and friendly.

Reply from Clare Sheehan, Careline Advisor at Woodland View

We would like to express our gratitude for your positive feedback. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Review of
Millcroft
from J M (Daughter-in-law of Resident) published on 25 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law received excellent care the entire time she was at Millcroft. The staff were very caring and nothing was too much trouble. She became very fond of the staff. Right up to the end, she was treated with absolute dignity.
The staff were also very caring towards the relatives and kept us

fully informed of any changes in his treatment.

Reply from HC-One Limited, Administrator at Millcroft

Thank you for sharing such positive feedback about our home. At Millcroft care home, kindness is at the heart of everything we do and are so pleased to hear your mother-in-law is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of
Millcroft
from G H (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

All staff at Millcroft from top to bottom are amazing. I could not single anyone out because they are all outstanding, approachable and supportive. During the two years Mum has been there, they have adapted to suit her needs (this was particularly evident following a recent stay in hospital). They are

on top of her medication, which was a relief to hand over. They do lots of extras to make her feel more at home, like changing her TV channel and finding time to chat if she is in a low mood. They're always ready to listen and happy to give updates. I feel we work together as a team to give care, love and support to my mum.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Millcroft

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Millcroft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Woodland View
from J L (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience

What a lovely, caring place for a relative to stay in. The staff are friendly and go above and beyond to fulfil each individual's needs - they really make the place what it is. They couldn't be more welcoming, helpful or compassionate. The residents stay in smart comfortable hotel-like rooms, with en

suite facilities that are easy to use and accessible. There are a good number of different areas that they can access, providing variety and company (or privacy) depending on the resident's requirements. A timetable of daily activities is provided which residents can attend if they so wish. The lounge areas are cosy and comfortable and rarely crowded. The Home's situation is a quiet suburban one, surrounded by garden grounds, tucked away from major roads with ample parking. I would highly recommend Woodland View.

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Review of
Woodland View
from Tracey M (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I can finally relax in the knowledge my father is being well looked after while on respite with the hope of becoming a permanent resident. All staff go above and beyond in making sure my father feels safe and supported as his health deteriorates. He is treated not only with respect and dignity at all

times but I can honestly say the staff are so caring, it comes from the heart, making my father feel valued and listened to in matters of his care. Thank you so much.

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Review of
Woodland View
from S M (Daughter of Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Woodland View can't do enough for you, all my mother's needs are fulfilled in every way. Lots of care involved as in tactile/emotion which my mum loves and highest respect for all the clients observed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodland View

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Woodland View care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Worcestershire (4)

HC-One Reviews in Worcestershire (220)

Foley Grange

Foley Grange

Foley Grange

Brompton House Care Home

Woodland View

Foley Grange

Foley Grange

Foley Grange

Woodland View

Millcroft

Woodland View

Foley Grange

Foley Grange

Millcroft

Woodland View

Millcroft

Millcroft

Woodland View

Woodland View

Woodland View

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