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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Gloucestershire for HC-One are showing below.

View the details of all 282 locations (with 24997 reviews) owned by HC-One

HC-One Locations in Gloucestershire (1)

 
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1 Care Home owned by HC-One in Gloucestershire
Crofton Springs

Gloucester Road, Cheltenham GL51 8NR 

8.9 5 reviews
"We had looked at several homes for my Mum but Crofton Springs stood out amongst all of them. The property, particularly the room designs…"   Read all 5 reviews
Location Type Care Home

Crofton Springs is an All-Inclusive care home conveniently, located a mile away from Cheltenham town centre. The Cheltenham care home serves surrounding areas including Bishops Cleeve, Churchdown, Charlton Kings, Brockworth, Prestbury, Leckhampton… Read more about Crofton Springs

  • Care Provided
  • Residential
  • Older Person Care
  • Dementia / Alzheimer's
  • Short Term/Respite
  • Physical Disability
  • Visual / Hearing Impairment
  • 66 Rooms

HC-One Reviews in Gloucestershire (5)

9.6
HC-One has a Group Review Score of 9.6 (9.615) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Crofton Springs

from Gill M (Daughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had looked at several homes for my Mum but Crofton Springs stood out amongst all of them. The property, particularly the room designs have been so well thought through - the fitted units with shelving for all those little knick knacks make the room feel like home, which was so important. The staff
are wonderful - particular shout out to the carers and their teams. Our whole experience has been very positive and I would certainly recommend a visit.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Crofton Springs

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.


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Review of

Crofton Springs

from L R (Daughter of Resident) published on 20 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Crofton Springs is bright, clean, spacious and calm. The rooms are well appointed. The staff have always welcomed us with warmth. They are responsive and their care of our father is professional, kind and considerate.

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Review of

Crofton Springs

from Marianne K (Daughter of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a very positive experience meeting the manager and staff of Crofton Springs and settling my father in for respite care with a view to a longer stay. Crofton Springs is bright and light and beautifully appointed with lots of space and very friendly and experienced staff to care for my father
and ensure he is safe and comfortable. We are always warmly welcomed when we visit too.

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Review of

Crofton Springs

from M R (Son-in-law of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing many and trying a few local care homes, my father in law moved into Crofton Springs in November together with his wife. This care home is on a different level to any of the others. The building is brand new and is beautiful. Bedrooms are the best we have seen and are fully kitted out with
everything you could ask for. The staff are brilliant and I am 100% confident that my in-laws are well cared for. The food is top quality. The staff take time to get to know the residents and engage with them in activities. Highly recommended.

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Review of

Crofton Springs

from Karen A (Friend of Resident) published on 30 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend joined the Crofton Springs family last month and I have never seen her happier. It can be a big decision, staff made the transition as calm and smooth as possible. All of the staff are amazing, nothing is too much trouble. The care is second to none, the food is wonderful, fresh and flavoursome.
The activities are relevant and engaging. I haven't seen my friend smile this much in a long time, she just can't stop smiling.

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Awards / Recognitions (6)

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