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Care Homes Owned by HC-One - The Kind Care Company

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Lanarkshire for HC-One are showing below.

View the details of all 279 locations (with 25809 reviews) owned by HC-One

HC-One Locations in Lanarkshire (5)

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5 Care Homes owned by HC-One in Lanarkshire
Highgate Care Home

610 Old Edinburgh Road, Uddingston, Glasgow G71 6HQ 

10 101 reviews
"Would like to express my gratitude to all the staff within High Gate Care home , my husband Frank has been a resident in the care home for…"   Read all 101 reviews
Location Type Care Home

Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care. Highgate recently underwent an extensive refurbishment programme which… Read more about Highgate Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms
  • from £1,334 / week
Douglas View Care Home

William Street, Hamilton ML3 9AX 

9.9 213 reviews
"We were quite hesitant regarding our relative having to get cared for outside of the family but since day one coming into the premises and…"   Read all 213 reviews
Location Type Care Home

Douglas View Care Home is located in the heart of Hamilton and offers residents nursing and nursing dementia care in a warm and welcoming environment. From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of… Read more about Douglas View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • 101 Rooms
  • from £1,389 / week
Kirknowe Care Home

240 Stewarton Street, Wishaw ML2 8AL 

9.8 60 reviews
"I wish to thank the staff of Hazlebank who cared for my mum up to her passing away on the 4th August 2025. For the short time she spent…"   Read all 60 reviews
Location Type Care Home

Kirknowe Care Home, situated in the peaceful community of Wishaw, supports older people to lead their best lives with personalised nursing and nursing dementia care. Kirknowe has recently undergone a refurbishment which has enhanced communal areas… Read more about Kirknowe Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • 90 Rooms
  • from £1,355 / week
The Village Care Home

1a The Auld Road, Cumbernauld, Glasgow G67 2RF 

9.4 61 reviews
"My mother entered the care home in January 2024. She was very unwell with medical problems as well as vascular dementia. My mother passed…"   Read all 61 reviews
Location Type Care Home

The Village Care Home, situated in the attractive village of Old Cumbernauld, just outside Glasgow, supports older people to lead their best lives with personalised nursing and nursing dementia care. The friendly and comfortable home offers a place… Read more about The Village Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 48 Rooms
  • from £1,300 / week
Hatton Lea Care Home

2 Reema Road, Bellshill ML4 1RR 

9.4 85 reviews
"Our family experience of Hatton Lea was excellent. My mother was cared for with dignity , respect and compassion. All of the staff - admin…"   Read all 85 reviews
Location Type Care Home

At Hatton Lea care home, situated in the small town of Bellshill, a few miles from Glasgow, a dedicated and committed team go above and beyond to support older people to lead their best lives with personalised nursing and nursing dementia care. Residents… Read more about Hatton Lea Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 150 Rooms
  • from £1,362 / week

HC-One Reviews in Lanarkshire (520)

9.6

HC-One has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Highgate Care Home

from Patricia D (Wife of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would like to express my gratitude to all the staff within High Gate Care home , my husband Frank has been a resident in the care home for over 3 years.
And has always received excellent care and attention 24 hours a day .
Each member of care staff go out of their way to ensure Frank is comfortable
and takes part in all the activities he is able to do .
The Care home do a wonderful job in keeping him safe and taking Frank out on some day trips , which is important for his well being .
I feel so comfortable he us in good hands .
I would also like to say thanks for his Birthday celebrations and setting up the room recently to allow me and my sisters to Celebrate our recent Golden Wedding Anniversary. Again so appreciated for the flowers and beautiful cards
I visit Frank 3 to 4 times a week.and am always greeted by all the staff and made very welcome , nothing Is a problem even for Frank' s cousins and my family who visit regularly.
Thank you .
Patricia
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Review of

Hatton Lea Care Home

from James C (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family experience of Hatton Lea was excellent. My mother was cared for with dignity , respect and compassion. All of the staff - admin , domestic , nursing staff and all others involved in mums care were welcoming and even when doing such a difficult job , were always smiling and pleasant. The
standard of care was exceptional by staff who really do care. Staff provided help and guidance where needed. The unit my mums was resident in was well equipped and very nicely decorated which added to the feeling that this was a home from home for the residents there. There were also activities regularly and although mum was unable to participate it was certainly a good idea for the residents able to do so. As a family we were very happy with the care mum had at Hatton Lea and would be happy to recommend.
Sincere thanks to all the staff for making mums final time comfortable.
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Review of

Hatton Lea Care Home

from William C (Son of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm welcome from staff on arrival. Every staff member came and said hello. My mother was offered a cuppa, and off she went and didn't look back. The ward sister checked her needs, and we then went on hols. We phoned 2-3 times and got an immediate rapport on my mam from whoever answered the phone.
Food looked good, also cakes!! Rooms and hallways were spotless. Staff were also checking residents.
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Review of

The Village Care Home

from D R (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally the home is good, and the new management team have made clear progress with further improvements planned. However, I feel the use of agency staff should be reduced so residents can build stronger relationships with consistent carers. Communication is another area needing attention: updates
often come late or only when we visit, and we've received different explanations for the same issue (e.g. a large bruise). Phone calls can also be difficult due to language barriers, though I understand this is being addressed. I would also like to see more outings arranged, as my mum has Alzheimer's but can still enjoy trips to cafés, parks, and community spaces. While many staff are kind, at times care staff appear disengaged, which can affect the atmosphere. Overall, progress is being made, but consistency, clearer communication, and more activities outside the home would really enhance the quality of life for residents.
Reply from Julie Caygill, Hospital Liaison Team Administrator at The Village Care Home

Thank you for your review. I am delighted that you can see improvements being made since our new Leadership Team have been in post. The Home Manager has tried to contact you to discuss your concerns around communication, so we can continue to make improvements. I would be very grateful if you could reach out at your earliest opportunity so we can discuss further. We have employed two new Wellbeing Co-oridnators who are working on our Autumn/Winter schedule for community outings and this will be on display in the home soon. We will continue with our improvements and look forward to meeting with you soon.

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Review of

Douglas View Care Home

from E F (Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful.
Food is very good.
Happy with my room and happy living in Douglas View.
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Review of

The Village Care Home

from Ian H (Husband of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has be in The Village Care Home for over a year, previously in another home for 2 years. The care has been excellent especially with the recent additions to staff. Manager and one member of staff in particular have been superb, with a staff member in admin so helpful.
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Review of

Douglas View Care Home

from I F (Sister of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were quite hesitant regarding our relative having to get cared for outside of the family but since day one coming into the premises and meeting the staff and some of the residents we were overjoyed by the atmosphere, the attention the staff gave each person and the cleanliness of the whole place.
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Review of

Douglas View Care Home

from Elizabeth M (Wife of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Can't praise the staff enough they go above and beyond for my husband. Nothing is too much bother.
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Review of

Douglas View Care Home

from Marie I (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am reasonably happy with my dad's care. He seems content even at this stage in his life 'end of life' care. Dad says he enjoys the food and never complains.
Thank you for all the love and support you give my dad - he is very precious.
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Review of

The Village Care Home

from Gail N (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came into The Village Care Home on Christmas Eve 2024. She settled in very well in Ballock Unit. Recently something has happened to her in the unit that had her scared. The management and staff have been great and she got moved to Carbrain Unit recently. The staff always keep me up to date with
any changes or concerns they have about mum. We have been delighted with the care that mum has received.
Reply from HC-One Limited, Administrator at The Village Care Home

Thank you so much for taking the time to leave such a lovely review of our home. We are happy to hear you are pleased with your mums quality of care and, the support and communication you receive regarding mum. If you would like to discuss any concerns our home manager will be happy to meet with you on your next visit to our home.

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Review of

Douglas View Care Home

from L B (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has settled well in Douglas View. He eats well, sleeps well, and enjoys the events the home puts on.
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Review of

The Village Care Home

from S M (Nephew of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Staff excellent + friendly. Aunt + Uncle in very good hands.
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Review of

Kirknowe Care Home

from L B (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wish to thank the staff of Hazlebank who cared for my mum up to her passing away on the 4th August 2025. For the short time she spent there it was evident she was cared for in a kind and compassionate manner. It is so comforting to know. I would thoroughly recommend this care home to family and friends
making the decision to place their family in care.
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Review of

The Village Care Home

from J R (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I'm happy with the care my mum is receiving and the staff are nice. But at times I don't know who they are as this changes a lot.
The management communicate well with myself and my brother relevant to my mums care.
Reply from HC-One Limited, Administrator at The Village Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. We are currently recruiting to continue to deliver this quality of care, and all colleagues will be provided with name badges. If you have any further concerns our home manager will be happy to meet with you on your next visit to our home.

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Review of

Kirknowe Care Home

from Lorraine B (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent her last 18 months in Kirknowe Care Home and the care she received was first class.
As a family we cannot thank Hazelbank House enough for everything. I also received a memory book and the activities were a surprise to us as we now understand why she was so tired.
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Review of

Highgate Care Home

from Janet G (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum stayed here whilst I went on holiday. We were dubious how this would be but the staff are wonderful. She said the food was great and she met some other residents, one of whom she became quite friendly with. Mums room was always clean and tidy as was she. The rest of the home is also very well
kept. The weather was good so Mum was able to spend time in the garden. Overall our experience was very good and I would recommend this home.
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Review of

Highgate Care Home

from Pamela A (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my mum's care at Highgate, she has improved both physically and wellbeing. Staff are very helpful and pleasant, and the environment is lovely and clean.
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Review of

Highgate Care Home

from Dawn S (Friend of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I brought my mum along to visit her neighbour who is now resident in your care home. Security is spot on making it safe that residents cannot wander out with the home putting themselves in danger. We were greeted by friendly staff who located Mum's friend, she was attending a sing along party afternoon,
we could see the staff interacting with the residents and dancing with those who were able to do so , it was lovely to see. We sat in a residents sitting area and coffee and tea was served and we were very glad to be included! We were very impressed with the home which has a lovely garden area to the rear and also the frontage of the building is very welcoming. The staff are top notch making the residents feel at home and treated with care and dignity which was so lovely to see.
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Review of

Highgate Care Home

from Anne C (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been welcomed by staff who feel like friends, and I can't speak highly enough about the wonderful programme of outings and entertainment/activities. Overall, very satisfied with my mums care and compassion.
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Review of

Highgate Care Home

from D M (Son of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A particular staff member took us to the art galleries on Tuesday, we all had a great time and a great day out my mum said.
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Awards / Recognitions (6)

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