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Care Homes Owned by HC-One - The Kind Care Company

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Lancashire for HC-One are showing below.

View the details of all 279 locations (with 25809 reviews) owned by HC-One

HC-One Locations in Lancashire (2)

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2 Care Homes owned by HC-One in Lancashire
Dove Court Care Home

Shuttleworth Street, Colne, Burnley BB10 1EN 

9.6 97 reviews
"nightingale unit all the staff were great, patient, polite and very professional. Thank you for looking after my aunty in her final…"   Read all 97 reviews
Location Type Care Home

At Dove Court Care Home, located in the peaceful residential area just outside Burnley, the team provide personalised residential, nursing and dementia care to older people, with a focus on person-centred and dignified support. The modern and friendly… Read more about Dove Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,179 / week
Meadow Bank Care Home

Meadow Lane, Bamber Bridge, Preston PR5 8LN 

9.6 103 reviews
"My wife has been in Willow Community since December 2024. She settled really well. They have made her feel like one of the family. When I…"   Read all 103 reviews
Location Type Care Home

Nestled within the residential community in Preston, in Lancashire, Meadow Bank Care Home offers personalised residential, nursing and dementia care care to older people. At Meadow Bank, there is a range of lovely dining areas where residents can… Read more about Meadow Bank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 120 Rooms
  • from £1,200 / week

HC-One Reviews in Lancashire (200)

9.6

HC-One has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to HC-One
  • 12
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Review of

Dove Court Care Home

from Michelle P (Niece of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
nightingale unit
all the staff were great, patient, polite and very professional.
Thank you for looking after my aunty in her final weeks. Your kindness will always be remembered.
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Review of

Dove Court Care Home

from Deborah F (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank all the staff enough for what they did for my mum, and the support there was for all the family. It just shows a little extra care goes a very long way. Thank you again.
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Review of

Meadow Bank Care Home

from Barrie H (Husband of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Willow Community since December 2024. She settled really well. They have made her feel like one of the family. When I visit her every day they have made me more than welcome. I'm sure my wife feels like this is where she belongs. I would have no qualms in recommending Willow Community
at Meadow Bank.
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Review of

Meadow Bank Care Home

from Wendy Q (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities, staff very caring, patient. My dad struggling with many issue, never rushed time spent with him to ensure his best needs. Safty is great, and myself always made welcome.
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Review of

Dove Court Care Home

from Susan A (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank all the staff at Dove Court Burnley Nightingale enough for the kindness, care and love they showed my mother. They helped her settle at Dove Court, her health and wellbeing improved. Everyone bent over backwards for her and also in the support for the family. The reception administration
staff were warm and welcoming, her room was lovely, the care staff delivered a high standard of care, the activities team, the maintenance team, the laundry staff, the catering staff were all there every day right to my mum passing away. Thank you.
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Review of

Meadow Bank Care Home

from B P (Wife of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my first experience of care at Meadow Bank. Very impressed with everything so far. I am fully involved with my husbands day to day care having looked after him at home on my own for some time. The staff are all aware of all my husbands needs they involve me and I feel we can work together, this
is a good feeling to have.
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Review of

Dove Court Care Home

from Anthony W (Son-in-law of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, mum settled here very quickly.Food lovely, very clean. All the staff are very pleasant and kind. Everyday activities are taking place and its always lovely to see people sat outside in the sun. The gardens are lovely and well kept. Can see that everyone at the home takes a lot of pride
in their work and in the home.
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Review of

Meadow Bank Care Home

from Andrea L (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in to meadow Bank 4 weeks ago he lives in Ribble Court. I was so nervous but dad has settled in really well. The staff are so friendly and caring towards the residents. The unit manager, nurses and care staff are always welcoming, dad always looks clean and well groomed.
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Review of

Meadow Bank Care Home

from Pauline Q (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the willow unit in July and settled in in no time due to the amazing staff and activities coordinators who always have something up there sleeve .
Unfortunately mums health has deteriorated and has now been moved to another unit at Meadowbank..
I will never forget the whole team at
willow who have gone above and beyond over the last few weeks for all the care ,respect ,dignity for mum .
They have been like my extended family always there to support not just mum but myself...they are an absolute amazing team
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Review of

Meadow Bank Care Home

from C G (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Willow House at the end of September 2024. Since moving there she has been much happier and more relaxed than when she lived at home. Sometimes she is a little confused about where she is and thinks she's on holiday in The Lake District. I think this is a good illustration of how content
she is at Meadowbank. In her younger years she spent many happy holidays in the Lakes. When I visit she is always nicely dressed and her room is clean, as is the communal area. The staff are friendly, welcoming and engaged with the residents.
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Review of

Meadow Bank Care Home

from A G (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband + I really enjoyed the valentines afternoon tea + party.
Everyone was clapping, dancing + singing along with the singer, who was very good. We all enjoyed the lovely buffett tea and the room looked great, decorated in a valentines day theme.
Thank you to the organisers, it was a great afternoon.
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Review of

Dove Court Care Home

from J W (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Upon each visit to the home I have experienced care, friendliness to residents, and overall excellent communication towards families from staff and management. The staff are pleasant and informative and do their utmost to serve and care for their residents. Thank you for caring for my mum.
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Review of

Dove Court Care Home

from D B (Husband of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident on the Kingfisher unit since June 2024 and the change in her behaviour has been fantastic compared to when she first moved in.
All the staff are brilliant, compassionate, friendly and have the patience of saints. But talking about this month, I would just like to comment
on Valentine's day dinner. The tables were laid out. Great, the service and the food were excellent.
Congratulations to all the staff and chefs on a good day out.
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Review of

Meadow Bank Care Home

from Carol E (Wife of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing celebration for Valentine Day. The staff certainly pulled out all the stops to make it special for all the residents and their loved ones. It was first class - the decorations the buffet - the entertainment. I cannot find enough praise for everyone who made it possible and so enjoyable.
Well done & thank you.
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Review of

Dove Court Care Home

from K A (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy in the home. The staff are kind and caring. The only problem she has is the food - mum is used to eating a varied diet and finds chips with everything unusual! We realise that its difficult to care for everyone but I do think the Dietician needs to review the food they are serving.
I believe the food is directed from Head Office. The only other problem is the heat, it seems odd having to open windows so that it cools the room down, perhaps lowering the heat by 1 or 2 degrees it would save you money as well.
Reply from Clare Sheehan, Careline Advisor at Dove Court Care Home

Thank you for your review and kind words about our staff. We value all feedback as this helps us to improve our service where required. Our menus are devised by HC-One nutritional experts to ensure they are varied; we would be happy to go through these with you. The people we care for choose daily what they want to eat, and chips are on offer as part of our alternative menu for those who do not want the two main choices on offer as well as sandwiches, salads, omelettes, baked potatoes and various pies. We apologise you feel the heating is too high; this is thermostatically controlled and depends on the ambient temperature of the home. Our maintenance team does regular checks on our heating and boiler, which are also serviced regularly by our contractors. We will request our maintenance team check the radiator in your mother's bedroom to ensure the valve is operating correctly.

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Review of

Dove Court Care Home

from M M (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care my dad receives. It is a busy home and we are made welcome. The staff work hard.
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Review of

Meadow Bank Care Home

from C W (Daughter of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was only with you a short time but was happy whilst there. The staff were lovely and caring with a nice atmosphere.
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Review of

Meadow Bank Care Home

from J W (Daughter of Resident) published on 6 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous experience. The home is a credit to the caring profession from top to bottom. Such a comfort to know Dad will be looked after with lots of love.
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Review of

Meadow Bank Care Home

from Jacqueline T (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident in Willow House at Meadowbank for about 18 months now and in that time she has been treated with the utmost respect and kindness. She settled in very quickly which I was concerned about as she was already settled in a lovely care home, but as her needs increased it was no
longer the right place for her. The staff in Willow House were so welcoming and friendly so the transition was seamless. Mum has several health conditions and concerns but the staff are always very prompt in making sure she has her medication or if needed, has further medical attention. Willow House is a lovely homely place with fresh and modern decor. The rooms and communal areas are always tidy and clean. They have a full programme of activities and events and the atmosphere is always very positive and pleasant. The staff always look happy to be there and have a genuine rapport with the residents. Mum is very well cared for and I couldn't be happier that she is there.
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Review of

Meadow Bank Care Home

from G S (Son of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff doing a great job, so so happy with the excellent care my mum is receiving.
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Awards / Recognitions (6)

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