Care Homes Owned by HC-One - The Kind Care Company

the kindness of the whole team.

at Meadow Bank.

staff were warm and welcoming, her room was lovely, the care staff delivered a high standard of care, the activities team, the maintenance team, the laundry staff, the catering staff were all there every day right to my mum passing away. Thank you.

is a good feeling to have.

in their work and in the home.

willow who have gone above and beyond over the last few weeks for all the care ,respect ,dignity for mum .
They have been like my extended family always there to support not just mum but myself...they are an absolute amazing team

she is at Meadowbank. In her younger years she spent many happy holidays in the Lakes. When I visit she is always nicely dressed and her room is clean, as is the communal area. The staff are friendly, welcoming and engaged with the residents.

on Valentine's day dinner. The tables were laid out. Great, the service and the food were excellent.
Congratulations to all the staff and chefs on a good day out.

Well done & thank you.

I believe the food is directed from Head Office. The only other problem is the heat, it seems odd having to open windows so that it cools the room down, perhaps lowering the heat by 1 or 2 degrees it would save you money as well.

longer the right place for her. The staff in Willow House were so welcoming and friendly so the transition was seamless. Mum has several health conditions and concerns but the staff are always very prompt in making sure she has her medication or if needed, has further medical attention. Willow House is a lovely homely place with fresh and modern decor. The rooms and communal areas are always tidy and clean. They have a full programme of activities and events and the atmosphere is always very positive and pleasant. The staff always look happy to be there and have a genuine rapport with the residents. Mum is very well cared for and I couldn't be happier that she is there.