Care Homes Owned by HC-One - The Kind Care Company in Bedfordshire

Now I'm leaving I feel a great sorrow as I will miss everyone and that is testament to the high quality of care.

The home is managed by a team who really care about the residents. They work hard to make it a happy and enjoyable place to live. They are always ready to listen and take time to speak to residents.

Michelle the manager has been helpful supportive and kind and protective. Food lovely and the people are great. Karen activity has treated me with dignity and respect

The staff at this care home are so helpful and friendly. I have an extremely difficult relationship with my mum who is a resident here but the staff were able to answer all my questions. I've only visited twice as my mother tried to attack me but staff handled the situation professionally. There's always activities of some kind going on so seems there's plenty to do. Would highly recommend this home for your loved ones and don't worry my mum never leaves her room so you can socialise with normal human beings and not a monster. My deepest sympathy to any staff member that is in charge of my mum

All staff at Capwell Grange and Hatley House made my father welcome from day 1. Hatley House has a homely atmosphere, all staff there have been exceptional in getting to know my father, his condition & needs resulting in person centred care, their communication with him and myself has been clear and transparent. All staff in Hatley House treat my father with kindness, respect and dignity. I can't thank everyone enough, for the care and attention my father receives on a daily basis. I can rest assured knowing my father is in the best place for his needs.

I would highly recommend, leaps and bounds above most other homes that i have visited, more like a country hotel rather than a care establishment.

As a family, we are deeply grateful for the care, compassion and dedication shown throughout her time there. The team were so approachable and guided us on aspects of mums care. Knowing she was surrounded by people who truly cared brought us great comfort. Mum has fond memories of the quizzes, games and socials, and values so much the friendships that developed there. She was going home but sad to say goodbye to the staff, who became friends.

Mum thoroughly enjoyed her respite stay at Blakelands and found the amenities and activities to be very enjoyable whilst making some new friends with full time residents. She was also impressed with the friendly and professional staff at Blakelands. My wife and I were able to relax and enjoy our holiday safe in the knowledge that Mum was in safe hands and being looked after.

The manager has a caring attitude and is very understanding and always is available should you need to speak to them. Also the under manager also. And all the staff are helpful and willing to help you if needed. This home from home is excellent. I am so pleased to have my husband Richard here, after a not very pleasant experience previously, it was hard having to be apart after 65 years of marriage. But I am at peace now knowing he is in a lovely home being cared for with care and dignity. Many thanks to you all.

My mother was in Milliner House for 4 1/2 years. Throughout, she was treated with kindness, compassion and respect. I have nothing but praise for all the staff involved in her care.

I arrived at Capwell Grange Care Home unable to walk. The physio help has been amazing and I can walk with just a stick. The staff here are compassionate and have been extraordinary in their care of me. I have benefited greatly by my stay here.

All the staff are very helpful & nice place to stay. The experience that I've had here is very good.

My stay at Capwell Grange was very good at all times I was treated with respect all the staff were excellent nothing was to much trouble, I was very lucky to be here, thank you to everyone.

Thank you Thorn Springs for all you do and we highly recommend you!

My partner is currently a resident on a 28 day delirium pathway. He will be returning home. I cannot praise enough the support, care, compassion and complete friendliness of the team in Milliner unit. The staff are amazing, work tirelessly to ensure the residents needs are met. It really feels like a family. Rooms are clean and comfortable, the lounge is always full of people relaxing and socialising. We as a family have been welcomed and completely informed and looked after when visiting. Thank you all for everything

I would recommend Thorn Springs in a second as it has help improve everyone's life balance making life a lot easier and happier for everyone.

All members of staff were very caring and cheerful. A pleasure to be unwell here.

I am a regular visitor, and I have seen that over the time she has been at the home, my wife has become settled and content. This is entirely down to the support the carers have given

The team of staff involved in running the home are always friendly when I pop in and are familiar with how my mother has been. More importantly, my mother says the staff are lovely and very kind which our family very much appreciate.

There is also a wide variety of activities on offer, although these are by no means compulsory. Thank you for all you do