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Care Homes Owned by HC-One - The Kind Care Company

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Bedfordshire for HC-One are showing below.

View the details of all 279 locations (with 25772 reviews) owned by HC-One

HC-One Locations in Bedfordshire (5)

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5 Care Homes owned by HC-One in Bedfordshire
Blakelands Lodge

Gee View, Marston Moretaine, Bedford MK43 2AH 

9.9 39 reviews
"My elderly aunt lived in a flat in a retirement complex until May this year. However she needed more help with her daily needs, and…"   Read all 39 reviews
Location Type Care Home

Blakelands Lodge is an All-inclusive lifestyle care home in Bedfordshire and offers 24 hour residential and dementia care. Their staff are caring and compassionate and they pride themselves in ensuring they make a real difference to the lives of their… Read more about Blakelands Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Visual / Hearing Impairment
  • 66 Rooms from £1,300 / week
Thorn Springs

Collie Place, Houghton Regis, Dunstable LU5 6TW 

9.9 53 reviews
"We were shown all facilities when we arrived which were excellent. Very friendly and kind staff and felt quite happy leaving my husband in…"   Read all 53 reviews
Location Type Care Home

Thorn Springs offers 24-hour, all-inclusive residential and dementia care in surroundings which create a great place to live.… Read more about Thorn Springs

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health
  • Visual / Hearing Impairment
  • 66 Rooms from £1,566 / week
Milliner House Care Home

23/29 Marsh Road, Luton LU3 2QF 

9.7 78 reviews
"Mum is cared for to a very high standard by all the staff, everyone is polite and welcoming. The home is always kept clean and as a family…"   Read all 78 reviews
Location Type Care Home

Located within an attractive residential area on the outskirts of Luton, Milliner House Care Home delivers person-centred residential and residential dementia care to older people. This purpose-built, recently refurbished home has been designed to… Read more about Milliner House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 40 Rooms from £1,000 / week
Capwell Grange Care Home

Addington Way, Oakley Road, Luton LU4 9GR 

9.6 162 reviews
"My experience here was nothing by pleasant and peaceful. Everybody here made me feel safe and helped me with my recovery. All the staff are…"   Read all 162 reviews
Location Type Care Home

Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care. Recently refurbished, the home offers a range of spaces for residents to relax, pursue… Read more about Capwell Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 146 Rooms from £1,137 / week
Ridgeway Lodge Care Home

Brandreth Avenue, Dunstable LU5 4RE 

9.5 54 reviews
"I'm very pleased with the overall care provided to my wife. The staff are exceptional, always friendly, approachable and willing to engage…"   Read all 54 reviews
Location Type Care Home

Ridgeway Lodge Care Home offers personalised residential and residential dementia care to older people in a bright and spacious setting. The home is ideally situated in a residential area in the heart of Dunstable, providing residents with plenty… Read more about Ridgeway Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 61 Rooms from £1,502 / week

HC-One Reviews in Bedfordshire (386)

9.6

HC-One has a Group Review Score of 9.6 (9.623) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Blakelands Lodge

from Kathleen C (Niece of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident of Blakelands Lodge for several months now. I am very impressed by the standard of care shown by the staff at this care home. My aunt is naturally a rather shy withdrawn person, and has Alzheimer's. She previously lived in a flat in a retirement building and had limited contact
with other people, but at Blakelands Lodge she is encouraged to take part in many activities, has been on trips out and has made new friends. The high level of care she receives now has enriched her life.
Staff at this care home are always willing to do that little bit extra to make the residents' lives better. They keep us as relatives well informed, through phone calls, emails and regular reviews.
I honestly believe that my aunt's move to Blakelands has been thoroughly beneficial to her and has enriched her life, and also has benefitted me, as a person also getting on in years, and given me and my family peace of mind, knowing my aunt is safe, well cared for, and happy.
Reply from HC-One Limited, Administrator at Blakelands Lodge

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your love one receives at Blakelands Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of

Blakelands Lodge

from Simon C (Nephew of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly aunt lived in a flat in a retirement complex until May this year. However she needed more help with her daily needs, and Blakelands Lodge was recommended. After visiting Blakelands with my aunt, it was clear from then, that this was the place for her. The management and staff couldn't have
been more helpful and welcoming, and from the moment my aunt stayed for a 4 week trial, she agreed, this was her next home.
There are twice daily activities for all residents, and the staff at Blakelands go out of their way to include and encourage residents to take part in these activities. They include outside visits to forest centres, garden centres, etc. The staff are excellent in everything they do, and I feel reassured that my aunt is in a safe environment. The staff also give support to all us relatives in the same caring way.
I've been for meals with my aunt, and the food is excellent. The care home is bright and cheerful with so much going on all the time.
Thanks Blakelands.
Reply from HC-One Limited, Administrator at Blakelands Lodge

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of

Ridgeway Lodge Care Home

from Annalyn A (Wife of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with the overall care provided to my wife. The staff are exceptional, always friendly, approachable and willing to engage in conversation or assist with any concerns we may have.
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Review of

Thorn Springs

from Janet B (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were shown all facilities when we arrived which were excellent. Very friendly and kind staff and felt quite happy leaving my husband in their care for two weeks.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn Springs

Wed like to extend our thanks for your kind words following your husbands short care break with us at Thorn Springs care home.Positive feedback & kind words such as this are always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.

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Review of

Capwell Grange Care Home

from R L (Respite Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here was nothing by pleasant and peaceful. Everybody here made me feel safe and helped me with my recovery. All the staff are amazing, always smiling and helpful. I couldn't have asked for more. Thank you.
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Review of

Thorn Springs

from Kevin B (Son of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed at Thorn Springs for 2 weeks in March/April . The staff were fantastic with her and all the other residents. Plenty of activities for her to do .


When she needs the help again I won't hesitate to bring her back here .

Reply from HC-One Limited, Administrator at Thorn Springs

We'd like to extend our thanks for your kind words following your mum's short care break with us at Thorn Springs care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. We look forward to hearing from you if we can offer any further support to you and your family in the future.

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Review of

Ridgeway Lodge Care Home

from Louise G (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for an excellent stay, my mum has enjoyed her time greatly. Everything has been great. Thank you.
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Review of

Milliner House Care Home

from T W (Son of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is cared for to a very high standard by all the staff, everyone is polite and welcoming. The home is always kept clean and as a family we feel very lucky to have mum in such a good care home.
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Review of

Ridgeway Lodge Care Home

from B C (Son of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Approachable manager. Kind staff. Clean building. People treated with dignity respect.
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Review of

Milliner House Care Home

from G J (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is treated with utmost kindness, I'm happy that he is safe and cared for. The staff are without exception wonderful. I enjoy seeing them, they have their residents best interest at heart.
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Review of

Milliner House Care Home

from Amelia G (Granddaughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly and caring. My grandmother 'they understand when I don't'
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Review of

Milliner House Care Home

from Andy T (Son of Resident) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her team are all genuinely caring and kind.
They took great care of Mum while she was in their care.
As a resident you are very well looked after, mum was assigned a designated person, who took time to get to know mums own specific care needs, but all the staff were lovely.
Milliner
house organised trips out for Christmas shopping, had entertaining events, like the Elvis impersonator in the summer.
All the facilities are clan and modern and the management are very receptive if you need to discuss anything.
Less a care home, more a very caring home.
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Review of

Ridgeway Lodge Care Home

from George M (Grandson of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first time I visited my grandad I felt the atmosphere to be very calm and all residence appeared to be settled, including my grandad. The staff interacted with residents, treating them with care and respect which made me feel very comfortable for my grandad. The home was spotless and smelt very
fresh. I am happy with my grandad living at Ridgeway.
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Review of

Ridgeway Lodge Care Home

from Deborah C (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled in really well. Staff/management encourage Dad to be involved in activities that he would never of done whilst living with me. Staff interact with Dad and they have friendly banter which Dad loves. The care home is always spotlessly clean and smells fresh. Dad is always treated with
dignity and respect and not forced to do anything he doesn't wish to do. Staff and management are friendly and approachable, lovely atmosphere. I am very pleased all round with the care and support provided. Thank you.
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Review of

Blakelands Lodge

from Paul C (Son of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After reviewing numerous Care Homes for my mother who has dementia, I settled with Blakelands because it was so fresh, bright and the residents look content. The staff smiled and were chatty during our visits.
Eight months on and it was the best decision as Mum is happy, content & no longer lonely
sitting at home.
The first few weeks Mum found it difficult to settle but the staff we fantastic with her and so caring that she soon settled & found a routine that suited her. Mum loves the company of other residents & also the activities that happen each morning & afternoon, together with the summer walks & visits to the local garden centre.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Blakelands Lodge

Dear Paul, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues

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Review of

Blakelands Lodge

from Robert P (Son of Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for the excellent care provided by all of the staff at Blakelands Lodge. My father was always looked after with such kindness and really enjoyed the home cooked food. Also thank you for the way that you look after the relatives as well as the residents. I was always made to feel welcome and
given tea and cakes when I visited and it became like my second home.
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Review of

Capwell Grange Care Home

from A S (Friend of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff I met were really friendly and very professional.
The rooms are well equipped and clean.
My friend says the food is good, so everything is good to help the patients feel comfortable and aid in their recovery.
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Review of

Thorn Springs

from T L (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our Dad has moved in December he has enjoyed every minute being here the staff are excellent the go above and beyond, it feels home from home. The staff care 100%. Thorn Springs Care Home is definitely the top of the care homes as they are so friendly, they care about the residents 100% and they
take pride in their jobs. Love you guys on your excellent work Tina
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn Springs

Dear Tina, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of

Capwell Grange Care Home

from Jean S (Wife of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say that my experience at Capwell Grange Care Home was very satisfactory. All staff were polite & helpful and made you feel at home.
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Review of

Capwell Grange Care Home

from H P (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was discharged from hospital to Capwell Grange. This was the best failed discharge ever. Mum was treated with dignity and respect right from the word go. The team treated her with such care and attention, and they kept me informed all the time. Even though Mum's time at Capwell Grange was short
we were so pleased her final days were peaceful, calm and very well looked after. We cannot thank you enough.
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Awards / Recognitions (6)

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