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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Bedfordshire for HC-One are showing below.

View the details of all 279 locations (with 26871 reviews) owned by HC-One

HC-One Locations in Bedfordshire (5)

 - Browse 5 Care Homes owned by HC-One in Bedfordshire
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Blakelands Lodge
Gee View, Marston Moretaine, Bedford MK43 2AH 
10 47 reviews
Blakelands Lodge, Bedford, Bedfordshire
"Our mother moved into Blakelands Lodge Care Home at the end of February. The brochure and staff describe it as a lifestyle home our mother…"   Read all 47 reviews
  • from £1,385 / week
  • 66 Rooms
Location Type Care Home

Blakelands Lodge is an All-inclusive lifestyle care home in Bedfordshire and offers 24 hour residential and dementia care. Their staff are caring and compassionate and they pride themselves in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Thorn Springs
Collie Place, Houghton Regis, Dunstable LU5 6TW 
9.8 65 reviews
Thorn Springs, Dunstable, Bedfordshire
"My mum is well looked after by all at thorn springs, any questions I have/had, management sort quickly and efficiently. The ground floor is…"   Read all 65 reviews
  • from £1,668 / week
  • 66 Rooms
Location Type Care Home

Thorn Springs offers 24-hour, all-inclusive residential and dementia care in surroundings which create a great place to live. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Capwell Grange Care Home
Addington Way, Oakley Road, Luton LU4 9GR 
9.7 173 reviews
Capwell Grange Care Home, Luton, Bedfordshire
"My husband was in Bonnetti House for 1 month on respite from the hospital. All the staff were very friendly and helpful. Would recommend to…"   Read all 173 reviews
  • from £1,211 / week
  • 146 Rooms
Location Type Care Home

Situated in a pleasant residential area of Luton, Capwell Grange has been purpose-built and designed to provide personalised residential, nursing and dementia care. Recently refurbished, the home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Milliner House Care Home
23/29 Marsh Road, Luton LU3 2QF 
9.5 79 reviews
Milliner House Care Home, Luton, Bedfordshire
"We cannot thank the team at this wonderful care home enough. From the moment we arrived to visit our sister, we were welcomed like royalty…"   Read all 79 reviews
  • from £1,065 / week
  • 40 Rooms
Location Type Care Home

Located within an attractive residential area on the outskirts of Luton, Milliner House Care Home delivers person-centred residential and residential dementia care to older people. This ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Ridgeway Lodge Care Home
Brandreth Avenue, Dunstable LU5 4RE 
9.1 54 reviews
Ridgeway Lodge Care Home, Dunstable, Bedfordshire
"I'm very pleased with the overall care provided to my wife. The staff are exceptional, always friendly, approachable and willing to engage…"   Read all 54 reviews
  • from £1,600 / week
  • 61 Rooms
Location Type Care Home

Ridgeway Lodge Care Home offers personalised residential and residential dementia care to older people in a bright and spacious setting. The home is ideally situated in a residential area in the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

HC-One Reviews in Bedfordshire (418)

9.5

HC-One has a Group Review Score of 9.5 (9.530) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Blakelands Lodge

from James E (Son of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother moved into Blakelands Lodge Care Home at the end of February. The brochure and staff describe it as a lifestyle home our mother calls it home. Visiting her over the weekend she remarked the staff are so kind and if I need anything I just push the bell.
The home is simply elegant and gorgeous,
the staff team are wonderful, I have witnessed displays of compassion and kindness also humour and laughter. The management lead by example and are often assisting residents not hidden away. Mums enjoyed a range of activities and shows.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Blakelands LodgeDear James,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Blakelands Lodge

from Jeff G (Son of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be more grateful for the support, level of service and care we have received from Blakelands. We first got in touch in about May 2025 when it became apparent that Mum might need to transition to a care home. We were instantly impressed and reassured that Blakelands would be the perfect environment
for Mum and 'partner' for us to ensure she was cared for in a modern, well-equipped, safe, clean, friendly and professional environment. Mum moved in in July 2025 and Blakelands have exceeded our high expectations. My brother and I immediately benefited from clear, available and reliable two way communications regarding Mum's health and transition to her new environment. We have benefited from the team's friendly support to us as well as Mum. We are extremely happy in the knowledge that Mum is very well supported by a well trained and kind caring team. There is a comprehensive range of activities and services on hand. I have no reservation in highly recommending the whole team.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Blakelands LodgeDear Jeff,
Wed like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Blakelands Lodge

from Sheena E (Daughter of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went to Blakelands Lodge initially for one months' respite in October. She is enjoying her stay so much that she has extended from the initial month to 5 months now. There's always plenty to do and lovely staff, mum is really happy at Blakelands Lodge.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Blakelands LodgeDear Sheena,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review of

Blakelands Lodge

from Richard G (Son of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident at Blakelands since it became clear it was no longer safe for her to stay at home on her own. All the staff at Blakelands have been wonderful - caring, helpful and endlessly patient. Hayley and Emilia were particularly helpful during the admissions process and for the first few
stressful months as we were all getting used to Mum moving from being self sufficient to being cared for.
Blakelands is a lovely home; modern, bright and very well maintained. The caring staff are so supportive and imaginative with their care. Mum has different activities to keep her ammused and entertained every day and even, when the weather permits, the chance to visit the local park and shops under safe supervision.
Blakelands was recommended to us by a friend with detailed knowledge of care homes in the area and I would have no hesitation whatsoever in recommending it to others. It has to be a personal choice in the end, but Blakelands is absolutely well worth consideration.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Blakelands LodgeDear Richard,
Wed like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Blakelands Lodge

from K R (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited many carehomes on behalf of my Dad, who has dementia, as he was no longer safe alone at his house. As he was initially reluctant to go into care, I really needed to make the right decision for him. As soon as I entered Blakelands Lodge I was made to feel very welcome and knew that my Dad would
love the bright, airy and spacious rooms and the lovely friendly and genuinely caring staff. He initially stayed for 4 weeks respite care, after which he decided to stay permanently. I'm so pleased that he made this decision as he now feels at home here, no longer lonely at home alone and being looked after with such kindness, care and attention. Nothing is too much trouble for any of the staff and they really welcome family and friends when visiting. In my opinion, Blakelands Lodge stands out from all the others I visited due to the staff being genuinely happy and caring in their roles, which reflects in the happy residents! A huge Thank You to everyone.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Blakelands LodgeDear Karen,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Capwell Grange Care Home

from Karen G (Wife of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Bonnetti House for 1 month on respite from the hospital. All the staff were very friendly and helpful. Would recommend to others. He was very well looked after.
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Review of

Thorn Springs

from Nicky R (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is well looked after by all at thorn springs, any questions I have/had, management sort quickly and efficiently. The ground floor is excellent for my mum, she is treated with kindness and respect
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn SpringsDear Nicky,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review of

Thorn Springs

from C M (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 91 year old mum has been living at Thorn Springs Care Home for the past two years. The staff treat mum with genuine warmth, kindness, patience, dignity, and respect. It is clear the staff see mum as an individual with her own personality and needs.
Communication with us as a family has always been
open and approachable. We are kept informed, involved in decisions and never feel hesitant to ask questions.
The home itself is modern, well maintained and thoughtfully designed. The facilities are bright and up to date, creating a positive atmosphere that supports mum's wellbeing.
The overall atmosphere at Thorn Springs is calm, friendly, and re-assuring. Mum appears settled, respected and at ease. There is a genuine sense of warmth throughout the home.
After two years, we as a family feel grateful for the care and kindness shown to Mum. Thorn Springs has made a meaningful difference to mum's quality of life.
Reply from HC-One Limited, Administrator at Thorn SpringsThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your mum receives at Thorn Springs care home and we will ensure your kind words are shared with the team.
Again, thank you for your positive comments.
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Review of

Capwell Grange Care Home

from Mary M (Respite Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, food was excellent. Entertainment good. The staff very good. No complaints. Thank you very much.
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Review of

Thorn Springs

from Sonya B (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Thorn Springs on Christmas Eve after my dad was rushed into hospital from the moment we arrived we were greeted with care, respect and a feeling that Thorn Springs would be a good choice for mum. The staff are amazing and nothing is too much. They support me just as much as mum. Mum loves
the food which has a wife variety of choice - she loves the desserts! Mum is moving from respite care to a permanent resident. I cannot recommend Thorn Springs enough. Mum is happy and safe.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn SpringsDear Sonya,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Capwell Grange Care Home

from Mohammed Q (Friend of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relationship with my friend is going back since 1978 up to 2026. She is kind of my famiy that how my good relationship is with her. I am very pleased with Capwell Grange. The management and staff are very good. Excellent.
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Review of

Thorn Springs

from John D (Son of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
After her recent hip replacement operation, Mum spent 3 weeks at Thorn Springs. She enjoyed the care she received and still raves about it today. She felt the staff were all friendly, helpful and very caring and absolutely loved the food during her stay.
The atmosphere was always friendly anytime any
of us visited, which was most days, and mum enjoyed the sense of fun that always prevailed. The management of Thorn Springs was excellent.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn SpringsDear John,
Wed like to extend our thanks for your kind words following your Mums short care break with us at Thorn Springs care home.
Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team.
Please do let us know if we can offer any further support to you and your family.
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Review of

Capwell Grange Care Home

from Pamela G (Respite Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good help & kind carers. Excellent food. Thank you.
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Review of

Capwell Grange Care Home

from Philippa J (Sister of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Review for the care and physio staff at Bonetti House. My brother was in their care for four weeks. Both teams were very patient, thoughtful and have made a real difference in his recovery. after a nasty fall. A very friendly place with a positive vibe. We are very grateful for all that you have done
and paving the way for him to get home and on his feet again.
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Review of

Capwell Grange Care Home

from Denise E (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was cared for by the team in the fedora unit receiving palliative care. Our experience was nothing but excellent for the 5 weeks she was there. Every single member of the team provided mum with compassionate care, kindness and dignity. Always making sure she was clean and comfortable.
For us
as a family it was a very tough time and the team helped make things a little easier with their warmth and kindness to us too. The offer of a cup of tea, something to eat or just to chat when we were at a low.
Her room was kept clean and tidy every day and the food was cooked fresh and was excellent. Chef cooks a lovely pudding.
It gave us comfort to know mum was looked after by such lovely people.
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Review of

Thorn Springs

from Paul H (Son of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been using Thorn Springs for several months for respite care. She is 94 and needs extra support, and time to relax and be looked after on occasion. Having visited several care homes and using one other, we have found Thorn Springs to be most suitable. Great rooms, excellent staff who always
offer support. A well publicised activities schedule each need from excercizes and Elvis paying a visit. Would recommend for short or long term care.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn SpringsDear Paul,
We would like to express our sincere gratitude for your lovely review and kind words. Your positive feedback means so much to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
Thank you once again for taking the time to share your thoughts
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Review of

Blakelands Lodge

from Vicki K (Wife of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband stayed in Blakelands Lodge for 2 weeks respite care. During that time he was well cared for. By all the staff. He is booked in for another stay early next year. I would not hesitate to recommend this care home.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Blakelands LodgeDear Vicki,
Wed like to extend our thanks for your kind words following your husbands short care break with us at Blakelands Lodge care home.
Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team.
Please do let us know if we can offer any further support to you and your family.
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Review of

Thorn Springs

from S R (Wife of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the short time that my husband has been at Thorn Springs I have been pleasantly surprised at how well he has settled in + how quickly the staff got to know him. There is a relaxed but professional atmosphere + as a family were made to feel comfortable in making a cup of tea + using the various social
rooms. It was lovely to use the sky bar when family and friends got together + we often go to the garden room for a quiet chat together.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Thorn SpringsThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your husband e receives at Thorn Springs care home and we will ensure your kind words are shared with the team.
Again, thank you for your positive comments.
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Review of

Capwell Grange Care Home

from Andrew H (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here in the care home for about 18 months now. I fly over from Belfast regularly to spend precious time with her. Every time I visit my mother is very happy and content, which means so much to me as her son. She has settled in very, very well, and for that I am very grateful. The
staff and management are exceptional and always greet with warmth. I can't fault this care home, and thanks to all the staff and management who look after my mum so well.
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Review of

Capwell Grange Care Home

from Paula P (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother hs been here for more than a year and I have to say that she has come to an excellent place. The staff here are so caring and try to do all their best for everyone here. You never see them without a smile while they are with the residents. The decorations put up in the common room are amazing,
always with the idea of cheering the residents up.
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Awards / Recognitions (7)

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