Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in North Yorkshire for HC-One are showing below.

View the details of all 279 locations (with 25482 reviews) owned by HC-One

HC-One Locations in North Yorkshire (4)

 
4 Care Homes owned by HC-One in North Yorkshire
Ebor Court

Great North Way, Nether Poppleton, York YO26 6RB 

9.9 123 reviews
"When I first enquired about respite care for my brother-in-law so my sister could have a break, staff were so kind, compassionate,…"   Read all 123 reviews
Location Type Care Home

Ebor Court care home in York is a friendly, supportive home. Highly qualified, caring and compassionate staff are committed to delivering excellent care. There are lots of interesting activities such as regular trips to places of interest, and… Read more about Ebor Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 64 Rooms from £1,675 / week
Handley House

Green Lane, York YO30 6RG 

9.7 69 reviews
"I was treated with extreme care and kindness. Very well looked after. The only thing missing was a clock in my room.…"   Read all 69 reviews
Location Type Care Home

Handley House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.… Read more about Handley House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 66 Rooms from £1,741 / week
Hambleton Grange

Station Road, Thirsk YO7 1QH 

9.5 66 reviews
"I was welcomed y all the staff & residents and made it feel 'at home'. The routine of the day suits my needs and provides activities for…"   Read all 66 reviews
Location Type Care Home

Hambleton Grange in Thirsk offers high-quality residential and dementia care. Staff are warm and compassionate and provide care that is tailored to the needs of the individual. The rooms are attractively decorated and include a flat screen smart TV,… Read more about Hambleton Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 50 Rooms from £1,350 / week
Mossdale Residence

Mossdale Avenue, off Bad Bargain Lane, York YO31 0AF 

9.4 50 reviews
"Always a warm, friednly atmosphere as soon as you walk through the door. Mum is so happy and settled here. Mum feels safe and all the…"   Read all 50 reviews
Location Type Care Home

Beautifully designed around an attractive central courtyard garden, Mossdale Residence offers luxury accommodation in three communities with additional hotel-style services and facilities on the ground floor. The home delivers personalised care packages… Read more about Mossdale Residence

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms from £1,432 / week

HC-One Reviews in North Yorkshire (308)

9.6
HC-One has a Group Review Score of 9.6 (9.621) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Hambleton Grange

from J N (Resident) published on 12 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I was welcomed y all the staff & residents and made it feel 'at home'. The routine of the day suits my needs and provides activities for all to take part in if they wish to. The food is excellent & well prepared and cooked. Maybe a salad occasionally would be nice! Thank you to you all.

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Review of

Ebor Court

from Vivienne M (Sister-in-law of Resident) published on 6 August 2025
Overall Experience  Overall Experience 5.0 out of 5

When I first enquired about respite care for my brother-in-law so my sister could have a break, staff were so kind, compassionate, understanding, informative and helpful. Whilst my brother-in-law was a resident he was well-cared for. Every member of staff knew him and his name and were very respectful
and made sure he was well cared for. He was always well presented and staff were aware when he wasn't eating much and made sure he had something he fancied. The maintenance man helped with his tv and the gardener did a good job of keeping the grounds beautiful.

Reply from HC-One Limited, Administrator at Ebor Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents. Thank you, once again, for your kind words

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Review of

Ebor Court

from W W (Relative of Resident) published on 29 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My first experience of residential care and I can say in all honesty I am not disappointed. The staff are wonderful and fully invested in the residents. The residents are always happy and the atmosphere is joyful. There have been some great entertainment and trips recently which can be attended by family,
indeed it is welcomed. My relative loves the entertainment/activities coordinator - who has made a real difference.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear W, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of

Mossdale Residence

from B B (Resident) published on 24 July 2025
Overall Experience  Overall Experience 4.0 out of 5

I have found the staff and management, and carers kind, helpful and supportive. The facilities are adequate and cover most people's needs.

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Review of

Ebor Court

from Heather K (Relative of Resident) published on 23 July 2025
Overall Experience  Overall Experience 5.0 out of 5

The atmosphere in the care home is always upbeat and positive. Activities are a huge part of the residents day to day conversation. It is marvellous to hear our relative say how much they enjoy being here, it's a great testament. Long may it continue.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Heather,We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues

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Review of

Ebor Court

from William H (Respite Resident) assisted by family/friend published on 14 July 2025
Overall Experience  Overall Experience 5.0 out of 5

My respite stay at Ebor Court was delightful. The staff and management were extremely helpful and caring. I was made to feel welcome and at home from the moment I stepped in. My wife and pet dog were always greeted warmly when they came to visit. The whole experience was excellent.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear William, We'd like to extend our thanks for your kind words following your short care break with us at Ebor Court care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.

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Review of

Ebor Court

from Claire B (Daughter of Resident) published on 7 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Such a friendly care home. The carers make such a huge difference and the entertainment is fantastic. It's lovely to know Dad is making quality memories.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Hi Claire,Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Father receives at Ebor Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of

Ebor Court

from Julie C (Daughter of Resident) published on 7 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Cannot thank all the staff at Ebor enough for all they do for Dad and us. We were unsure we were doing the right thing but we were made so welcome from our first visit. Thank you will never be enough for everything you all do. Dad is happy and we are very happy with everything Ebor offers and the staff
are true heroes. Always go above and beyond.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Julie, We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of

Ebor Court

from Peter C (Friend of Resident) published on 26 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Really friendly staff, nothing is too much trouble, it's like being on a cruise ship.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Peter, We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of

Ebor Court

from H G (Daughter of Resident) published on 26 June 2025
Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff and manager at Ebor Court enough. They are so kind and helpful. My mum is treated with dignity and kindness. Everyone is so friendly. As well as helping the resident, they also help the family with settling in a relative. The activities offered are amazing. Could not have chosen
a better care home for Mum.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Hi H. Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your mum receives at Ebor Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of

Ebor Court

from Elaine C (Niece of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Ebor Court has a very homely feel. The areas are all well-decorated and maintained. What really makes Ebor different is the staff. They all really go out of their way to make each resident feel at home, with personal care tailored to each individual's needs. There is always something going on for he
residents: days out, events, parties, games, baking, arts + crafts. The food is also fantastic, plenty of choice and all made fresh.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Elaine, We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of

Ebor Court

from Madeleine B (Daughter of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

From the first show round our experience has been excellent. My dad was extremely distressed when he first came in. The staff dealt with him with care and respect and supported us as a family. Since then he has settled, and we are so happy with his care. A very difficult time has been made easier with
the support and compassion of the home.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Madeleine, We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of

Ebor Court

from Judith P (Sister-in-law of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Excellent care, well looked after. Facilities very good.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Judith, We would like to express our gratitude for your positive review and kinds words, this means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review of

Ebor Court

from Mike F (Son of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident for a year now. We lost my father last year. Mum has had so many distressing times over the year. She's lost everything. Every single member of staff has been there for her. They have become her extended family. They have held her hand, listened, comforted, laughed and cried with
her. I could not have wished for a more compassionate and caring group of people. Thank you for for putting an arm around us and being there.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Mike,We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of

Ebor Court

from L T (Daughter of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Since my mom arrived, she has never asked to come home. She settled really well, staff are caring and helpful. Nothing is too much trouble. All in all we are very happy with the care she is receiving!!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear L, Thank you for sharing such positive feedback about our home. At Ebor Court , kindness is at the heart of everything we do and are so pleased to hear your Mum is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of

Ebor Court

from Nigel M (Son of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Ebor Court a couple of weeks ago and settled in really well. Can't fault the care home!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Nigel,Thank you for sharing such positive feedback about our home. At Ebor Court, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of

Ebor Court

from J H (Daughter of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for almost 3 years. This was the 2nd home we viewed and thought it was wonderful. It still is! The staff are very competent and friendly and so very caring. My mum is very happy and content. There is a great selection of entertainment on offer every day so life is never boring.
There's a well-stocked bar - Mum loves a G+T! All in all I couldn't recommend it highly enough. Well done all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Hi J,Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Ebor Court care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of

Mossdale Residence

from Robert T (Son of Resident) published on 5 June 2025
Overall Experience  Overall Experience 5.0 out of 5

Very impressed staff lovely.

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Review of

Ebor Court

from H C (Friend of Resident) published on 3 June 2025
Overall Experience  Overall Experience 5.0 out of 5

A very good experience when visiting regularly.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

We would like to express our gratitude for sharing your positive experience when visiting Ebor Court Care Home. Your positive review and kind words means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Review of

Hambleton Grange

from A C (Brother of Resident) published on 27 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Visit my brother, who has been there for about 18 months. He is happy. His health has improved markedly with the care from this home. I am delighted with my decision to put him there. He was in another home before that was not suitable.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Brother receives at Hambleton Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Awards / Recognitions (6)

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