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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in North Yorkshire for HC-One are showing below.

View the details of all 279 locations (with 27162 reviews) owned by HC-One

HC-One Locations in North Yorkshire (4)

 - Browse 4 Care Homes owned by HC-One in North Yorkshire
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Ebor Court
Great North Way, Nether Poppleton, York YO26 6RB 
9.9 135 reviews
Ebor Court, York, North Yorkshire
"My mum has settled very well. The staff are all very kind and have got to know mum and her interests. It always feels very welcoming when…"   Read all 135 reviews
  • from £1,784 / week
  • 64 Rooms
Location Type Care Home

Ebor Court care home in York is a friendly, supportive home. Highly qualified, caring and compassionate staff are committed to delivering excellent care. There are lots of interesting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hambleton Grange
Station Road, Thirsk YO7 1QH 
9.6 72 reviews
Hambleton Grange, Thirsk, North Yorkshire
"My mother is being cared for very well with much love and humour. As her needs have increased, so has the level of support. There is a good…"   Read all 72 reviews
  • from £1,438 / week
  • 50 Rooms
Location Type Care Home

Hambleton Grange in Thirsk offers high-quality residential and dementia care. Staff are warm and compassionate and provide care that is tailored to the needs of the individual. The rooms are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Handley House
Green Lane, York YO30 6RG 
9.4 74 reviews
Handley House, York, North Yorkshire
"Since moving into Handley House in mid-December my father's health and wellbeing has improved considerably. He arrived with little…"   Read all 74 reviews
  • from £1,784 / week
  • 66 Rooms
Location Type Care Home

Handley House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mossdale Residence
Mossdale Avenue, off Bad Bargain Lane, York YO31 0AF 
9.2 54 reviews
Mossdale Residence, York, North Yorkshire
"It is the nicest home I have ever been in.The staff are all amazing Tuesdays Coffee and Cake morning is a lovely experince where you get to…"   Read all 54 reviews
  • from £1,525 / week
  • 80 Rooms
Location Type Care Home

Beautifully designed around an attractive central courtyard garden, Mossdale Residence offers luxury accommodation in three communities with additional hotel-style services and facilities on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

HC-One Reviews in North Yorkshire (335)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Mossdale Residence

from Angela D (Friend of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is the nicest home I have ever been in.The staff are all amazing Tuesdays Coffee and Cake morning is a lovely experince where you get to meet lovely people who live there.
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Review of

Hambleton Grange

from G S (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The longer my mum is in Hambleton Grange, the more grateful I am for the care she is receiving. The home is warm, clean, tidy and generally a happy place to be. The majority of the carers are professional and knowledgeable. Understandably, I have encountered a couple I am less enamoured with, but that
doesn't mean they don't carry out their work with care. just not as friendly as others.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeDear Gill,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review of

Mossdale Residence

from Patricia O (Wife of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at Mossdale almost a year and has settled in so well. All the staff are wonderful, and this gives me peace of mind to know he is cared for in safety by such caring people.
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Review of

Handley House

from Jayne B (Daughter of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving into Handley House in mid-December my father's health and wellbeing has improved considerably.
He arrived with little mobility and barely able to articulate. He had lost all confidence.
He now walks the full corridor at least 3 times each day for meals etc, can hold a conversation, his
recall has hugely improved and he feels confident enough to join in activities.
This is all due to the great social environment and help offered by the staff at Handley House who are always so welcoming and positive and do everything with a smile.
Reply from HC-One Limited, Careline Advisor at Handley HouseThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your father receives at Handley House care home and we will ensure your kind words are shared with the team.
Again, thank you for your positive comments.
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Review of

Ebor Court

from G T (Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here now 6 months and am settled. I love the food and find the staff to be very kind and helpful. I do wish that they would get me up earlier on a morning, 10 am is a bit late.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for taking the time to leave a review. We are delighted to hear that you are happy and settling in well at Ebor Court. It was lovely to have the opportunity to chat with you regarding the morning wake up call, and we're pleased to confirm that your concerns have now been resolved.
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Review of

Ebor Court

from E A (Resident) assisted by family/friend published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am well cared for and looked after by all the caring and kind staff.
My room is lovely and I have been welcome by everyone ever since I have been here. I enjoy the activities on offer that I can take part in.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for your lovely comments. Were so pleased to hear that you feel well cared for and welcomed by the team. Its wonderful to know you enjoy your room and the range of activities available. Your kind feedback means a lot to us and will be shared with the staff.
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Review of

Ebor Court

from J T (Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love living in Ebor Court - it gets better and better. (I've lived here 7 years). I find all members of staff so kind and helpful.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for sharing such lovely feedback. Were so pleased to hear how much you enjoy living at Ebor Court and that your experience continues to get better over time. Your kind words about the staff mean a great deal to the team.
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Review of

Ebor Court

from P B (Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home. Very clean and always tidy. Great help from staff when needed.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you for your kind feedback. Were delighted to hear that you found the home clean, tidy, and well supported by our staff. Your comments are very much appreciated and will be shared with the team.
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Review of

Ebor Court

from Helen W (Daughter of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled very well. The staff are all very kind and have got to know mum and her interests. It always feels very welcoming when we visit. It could not have worked better. I would recommend.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Helen,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review of

Ebor Court

from Louise B (Granddaughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ebor Court care home is a lovely, welcoming and friendly place which has changed my perception on care homes in general, for the better.


Thank you to the staff there for caring for my Granny in her final days. Sadly she didn't get to have much time at Ebor, but for the short time she was there she

was kept comfortable and clean and received excellent levels of care. As a family we couldn't have hoped for a better place for granny to spend her last few days.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Louise,
Wed like to take a moment to thank you for leaving such a lovely review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to our residents. It was a pleasure and an honour to care for your Granny please do let us know if we can offer any further support to you and your family.
Thank you, once again, for your kind words.
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Review of

Ebor Court

from A J (Daughter of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were impressed by Ebor Court from our first visit. The atmosphere was friendly, the residents seemed very contented and the whole place was clean and bright.
Once mum moved in everyone knew our names and who we had come to see. She was treated with wonderful kindness and respect. She absolutely
loved the food. Every member of staff is above and beyond and so very caring.
Nothing was ever too much trouble. I'm so pleased we chose Ebor Court for our mum. It came as a recommendation from someone who was already there. And I wouldn't hesitate to recommend to other people. Actually I'm already doing that!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Hambleton Grange

from Fiona L (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being cared for very well with much love and humour. As her needs have increased, so has the level of support. There is a good team who support Mum as well as me.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeDear Fiona,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review of

Ebor Court

from B W (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely first class service from start to finish. All the staff were friendly and the residents seemed very happy. Nothing was too much trouble.
I felt like mum was really important and genuinely cared about. The place was clean and bright with a really good atmosphere.
I can't speak highly enough
of the whole set up. Everyone knew who you were and who you were visiting. I was so pleased we chose Ebor court for our mum, we had had it recommended to us by several people, no one had a bad word to say .
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWed like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Handley House

from David S (Nephew of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family arranged a small gathering to celebrate my Aunt's 90th Birthday. I would personally like to thank the staff for all their help on the day. They, provided the table and chairs (6 place settings) set the table complete with table cloth and provided tea, coffee and a jug of water. This certainly
provided a lovely environment to celebrate a milestone birthday. Lunch consisted of fish and chips from the local chippie with birthday cake in the afternoon. Our Aunt really enjoyed it and was smiling all day, we created some lovely memories. Thank you.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Handley HouseDear David,
Thank you so much for your lovely feedback. Were really glad the gathering for your aunts 90th birthday went smoothly and that the day felt special for her and the family. It was our pleasure to help set things up, and its wonderful to hear she spent the day smiling and creating happy memories.
Thank you again for taking the time to share this.
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Review of

Handley House

from B B (Brother-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my first visit, so my view will not be comprehensive. The place is warm with friendly, helpful staff, and there's plenty happening to occupy residents. It's also very well maintained.
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Review of

Handley House

from Lindsay G (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the home and the staff!!
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Review of

Ebor Court

from Ian N (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Ebor Court following the traumatic loss of her husband. She was low and withdrawn; her motivation and mobility were particularly affected. Since arriving, she has improved no end, being more positive and willing to participate in activities and exploring new areas of interest. Her mobility
has improved too, and this has meant greater independence to her. This is down to the quality of staff, who have taken the time to listen, to get to know mum and understand what would help her lead a more fulfilled life. They are proactive in doing this, and their approachable, sincere, professional and genuinely caring attitude is a credit to the caring profession. My perception of care homes has been transformed as much as my mum's life in Ebor Court. The organisation, facilities and most importantly, staff are all working to a high standard to achieve this.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Ian,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Mossdale Residence

from Robert B (Son-in-law of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival at Mossdale care home they entry was secure entrance was immediate. The reception is always spotlessly clean, smiling staff greet you in a warm area. Visiting my mother-in-law in her spacious room is like walking into her old house with everything she requires. The meals are plentiful, helpful
staff are available, plenty of activities and an overall feeling of warmth, security and patient care.
We could of not found a better home for her.
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Review of

Hambleton Grange

from Phoebe N (Friend of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited people in a good many care homes but think Hambleton Grange is one where I would be happy to live myself. Though it must be hard to lose one's independence, it still seems possible to lead a full life here. Hambleton Grange offers a wide range of activities and events including some that
friends and relatives can also take part in. There are talks, films, craft sessions and entertainments. Although there is a television, it isn't obtrusive, as in some times where the residents get very little choice of viewing.
The person who has power of attorney for our friend has a long way to travel, but the staff keep in touch by phone and always remember who she is. In spite of having restricted mobility, our friend is able to go out in the new minibus and enjoys these excursions.
Everyone seems to get a special cake on their birthday and the one we shared was delicious.
Inevitably, there must be daily routines which the public don't always see, but my impression is that the residents are treated as individuals and with kindness and respect.
I haven't ticked some categories, because I simply don't know enough about them.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeDear Phoebe,,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Mossdale Residence

from A W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good. Very clean and modern with excellent staff. Sometimes seem a little short staffed on a weekend.
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Awards / Recognitions (7)

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