HC-One in North Yorkshire | 4 Care Homes

Review of
Mossdale Residence
from A W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

Overall very good. Very clean and modern with excellent staff. Sometimes seem a little short staffed on a weekend.

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Review of
Mossdale Residence
from A W (Son of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

A good "Half-Way House" for dad after 2 visits to hospital took care of his care needs, and helped build his confidence during the respite care. Good all round staff and nice community feel. Good range of activities for residents.

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Review of
Hambleton Grange
from J B (Relative of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

What a wonderful place. All the staff are exceptional - caring, kind, patient and good humoured. The food is delicious with lots of variety, and there is a busy, wide-ranging programme of activities. The building is maintained to a high standard, and there is good communication with residents, relatives

and, where appropriate, the GP. I have no hesitation in recommending Hambleton Grange to anyone, for themselves or a relative.

Reply from HC-One Limited, Administrator at Hambleton Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Hambleton Grange care home,…read more

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Review of
Ebor Court
from D R (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report

Overall Experience

Mum moved into Ebor court after 3 years in another care home which I was dissatisfied with. I have been delighted with the care & support mum has received since her move & am delighted with her overall care. It saddens me to say that members of staff staff are leaving for better pay options at other

care homes. The staff & management at Ebor Court are outstanding & should be cherished.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Ebor Court care home and we…read more

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Review of
Mossdale Residence
from L B (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

So many lovely activities every week. Everyone is so kind, caring and helpful.

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Review of
Ebor Court
from Paula L (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Lovely friendly reception from staff on arrival. Clean, bright, fresh smelling. Lots of activities on display. Can tell staff are happy and residents are well cared for. Love areas for eating, hairdresser and record player. Would love a place near me for parents if needed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Paula,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work…read more

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Review of
Hambleton Grange
from Clifford B (Respite Resident) assisted by family/friend published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

I was very happy here; everyone was kind and helpful. Food very good, my diet well catered for. I would stay again.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton Grange

Clifford, Wed like to extend our thanks for your kind words following your short care break with us at Hambleton Grange care home.Positive feedback such as this is always so gratefully appreciated and…read more

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Review of
Hambleton Grange
from Sally T (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Hambleton Grange showed my mother kindness and loving care throughout her journey with Alzheimer's. They did the same for all her family, and we will always be forever grateful to them all. It has been such a difficult time, but from Sandra (the manager), Lindsey on reception and all the

caring team, my mother could not have been better looked after. Thank you all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton Grange

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver…read more

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Review of
Hambleton Grange
from P F (Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

First day I arrived was so strange, but soon I met the other clients and it changed. Soon we were playing simple games of cards, dominoes, etc, and from then on it was very sociable. The quizzes were great, and the craft sessions, and I soon settled in and met loads of the residents, which was wonderful.

The staff were very heloful and didn't take over what we were doing. I settled very well after that.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased you are settled and happy hear at Hambleton Grange care home and we will ensure…read more

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Review of
Hambleton Grange
from G D (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

Our mum was in another home previously to this. Hambleton Grange is hands down, head and shoulders, 100% better than any other home we looked at. Staff know all of the residents. Their genuine kindness and care is humbling to see. Sandra is amazing, kind, caring, approachable, practical and a sincerely

nice person. She leads by example. HG is a shining example to other homes. Only 1 regret - We didn't find HG 18 months ago. Heartfelt thanks to you all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Hambleton Grange care home and we…read more

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Review of
Ebor Court
from Gareth R (Son of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent staff great care!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

We would like to express our gratitude for your positive review and kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality…read more

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Review of
Ebor Court
from Elaine C (Niece of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Ebor Court really looks after it's residents. All the staff are wonderful, very caring. They all work really hard, providing lots of entertainment for the residents.
Keep up the good work!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver…read more

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Review of
Ebor Court
from P C (Cousin of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent friendly staff.
Very clean + tidy.
Food good from what I've seen
Residents treated with respect.
Rooms rather small.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Hello,We would like to express our gratitude for your lovely review of our home Ebor Court. Your positive review and kind words means a lot to our team of dedicated colleagues, who continuously strive…read more

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Review of
Mossdale Residence
from Sally B (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been living in Mossdale for some time now and I genuinely couldn't ask for a better place for her. The staff are simply wonderful - warm, caring and always go the extra mile to make her feel safe, valued and loved. The atmosphere is cheerful and welcoming and there's a real sense of community.

It gives me so much peace of mind knowing she's surrounded by such kind hearted people everyday. Truly a home full of heart!

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Review of
Handley House
from Giles C (Son of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

A nice facility. However, the staff are really excellent. My mother is well cared for, and staff interact with her all the time. There is lots to keep her busy. She feels afe here, and I am happy she is well cared for.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Handley House

Thank you so much for taking the time to leave a review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Handley House care home and we will ensure…read more

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Review of
Hambleton Grange
from J N (Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

I was welcomed y all the staff & residents and made it feel 'at home'. The routine of the day suits my needs and provides activities for all to take part in if they wish to. The food is excellent & well prepared and cooked. Maybe a salad occasionally would be nice! Thank you to you all.

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Review of
Ebor Court
from Vivienne M (Sister-in-law of Resident) published on 6 August 2025 Submitted via Postal Card • Report

Overall Experience

When I first enquired about respite care for my brother-in-law so my sister could have a break, staff were so kind, compassionate, understanding, informative and helpful. Whilst my brother-in-law was a resident he was well-cared for. Every member of staff knew him and his name and were very respectful

and made sure he was well cared for. He was always well presented and staff were aware when he wasn't eating much and made sure he had something he fancied. The maintenance man helped with his tv and the gardener did a good job of keeping the grounds beautiful.

Reply from HC-One Limited, Administrator at Ebor Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the…read more

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Review of
Ebor Court
from W W (Relative of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

My first experience of residential care and I can say in all honesty I am not disappointed. The staff are wonderful and fully invested in the residents. The residents are always happy and the atmosphere is joyful. There have been some great entertainment and trips recently which can be attended by family,

indeed it is welcomed. My relative loves the entertainment/activities coordinator - who has made a real difference.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear W, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to…read more

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Review of
Mossdale Residence
from B B (Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

I have found the staff and management, and carers kind, helpful and supportive. The facilities are adequate and cover most people's needs.

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Review of
Ebor Court
from Heather K (Relative of Resident) published on 23 July 2025 Submitted via Postal Card • Report

Overall Experience

The atmosphere in the care home is always upbeat and positive. Activities are a huge part of the residents day to day conversation. It is marvellous to hear our relative say how much they enjoy being here, it's a great testament. Long may it continue.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

Dear Heather,We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly…read more

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in North Yorkshire (4)

HC-One Reviews in North Yorkshire (319)

Mossdale Residence

Mossdale Residence

Hambleton Grange

Ebor Court

Mossdale Residence

Ebor Court

Hambleton Grange

Hambleton Grange

Hambleton Grange

Hambleton Grange

Ebor Court

Ebor Court

Ebor Court

Mossdale Residence

Handley House

Hambleton Grange

Ebor Court

Ebor Court

Mossdale Residence

Ebor Court

Awards / Recognitions (6)

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