HC-One in North Yorkshire | 4 Care Homes

Review of
Handley House
from B B (Brother-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

This is my first visit, so my view will not be comprehensive. The place is warm with friendly, helpful staff, and there's plenty happening to occupy residents. It's also very well maintained.

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Review of
Handley House
from Lindsay G (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Very impressed with the home and the staff!!

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Review of
Ebor Court
from Ian N (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum moved into Ebor Court following the traumatic loss of her husband. She was low and withdrawn; her motivation and mobility were particularly affected. Since arriving, she has improved no end, being more positive and willing to participate in activities and exploring new areas of interest. Her mobility

has improved too, and this has meant greater independence to her. This is down to the quality of staff, who have taken the time to listen, to get to know mum and understand what would help her lead a more fulfilled life. They are proactive in doing this, and their approachable, sincere, professional and genuinely caring attitude is a credit to the caring profession. My perception of care homes has been transformed as much as my mum's life in Ebor Court. The organisation, facilities and most importantly, staff are all working to a high standard to achieve this.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Ian,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.

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Review of
Mossdale Residence
from Robert B (Son-in-law of Resident) published on 5 January 2026 Submitted via Postal Card • Report

Overall Experience

On arrival at Mossdale care home they entry was secure entrance was immediate. The reception is always spotlessly clean, smiling staff greet you in a warm area. Visiting my mother-in-law in her spacious room is like walking into her old house with everything she requires. The meals are plentiful, helpful

staff are available, plenty of activities and an overall feeling of warmth, security and patient care.
We could of not found a better home for her.

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Review of
Hambleton Grange
from Phoebe N (Friend of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

I have visited people in a good many care homes but think Hambleton Grange is one where I would be happy to live myself. Though it must be hard to lose one's independence, it still seems possible to lead a full life here. Hambleton Grange offers a wide range of activities and events including some that

friends and relatives can also take part in. There are talks, films, craft sessions and entertainments. Although there is a television, it isn't obtrusive, as in some times where the residents get very little choice of viewing.
The person who has power of attorney for our friend has a long way to travel, but the staff keep in touch by phone and always remember who she is. In spite of having restricted mobility, our friend is able to go out in the new minibus and enjoys these excursions.
Everyone seems to get a special cake on their birthday and the one we shared was delicious.
Inevitably, there must be daily routines which the public don't always see, but my impression is that the residents are treated as individuals and with kindness and respect.
I haven't ticked some categories, because I simply don't know enough about them.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeDear Phoebe,,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.

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Review of
Mossdale Residence
from A W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

Overall very good. Very clean and modern with excellent staff. Sometimes seem a little short staffed on a weekend.

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Review of
Mossdale Residence
from A W (Son of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

A good "Half-Way House" for dad after 2 visits to hospital took care of his care needs, and helped build his confidence during the respite care. Good all round staff and nice community feel. Good range of activities for residents.

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Review of
Hambleton Grange
from J B (Relative of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

What a wonderful place. All the staff are exceptional - caring, kind, patient and good humoured. The food is delicious with lots of variety, and there is a busy, wide-ranging programme of activities. The building is maintained to a high standard, and there is good communication with residents, relatives

and, where appropriate, the GP. I have no hesitation in recommending Hambleton Grange to anyone, for themselves or a relative.

Reply from HC-One Limited, Administrator at Hambleton GrangeThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Hambleton Grange care home, and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Ebor Court
from D R (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report

Overall Experience

Mum moved into Ebor court after 3 years in another care home which I was dissatisfied with. I have been delighted with the care & support mum has received since her move & am delighted with her overall care. It saddens me to say that members of staff staff are leaving for better pay options at other

care homes. The staff & management at Ebor Court are outstanding & should be cherished.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Ebor Court care home and we will ensure your kind words are shared with the team.
Again, thank you for your positive comments.

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Review of
Mossdale Residence
from L B (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

So many lovely activities every week. Everyone is so kind, caring and helpful.

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Review of
Ebor Court
from Paula L (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Lovely friendly reception from staff on arrival. Clean, bright, fresh smelling. Lots of activities on display. Can tell staff are happy and residents are well cared for. Love areas for eating, hairdresser and record player. Would love a place near me for parents if needed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Paula,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Hambleton Grange
from Clifford B (Respite Resident) assisted by family/friend published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

I was very happy here; everyone was kind and helpful. Food very good, my diet well catered for. I would stay again.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeClifford, Wed like to extend our thanks for your kind words following your short care break with us at Hambleton Grange care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you.

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Review of
Hambleton Grange
from Sally T (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Hambleton Grange showed my mother kindness and loving care throughout her journey with Alzheimer's. They did the same for all her family, and we will always be forever grateful to them all. It has been such a difficult time, but from Sandra (the manager), Lindsey on reception and all the

caring team, my mother could not have been better looked after. Thank you all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton Grange We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Hambleton Grange
from P F (Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

First day I arrived was so strange, but soon I met the other clients and it changed. Soon we were playing simple games of cards, dominoes, etc, and from then on it was very sociable. The quizzes were great, and the craft sessions, and I soon settled in and met loads of the residents, which was wonderful.

The staff were very heloful and didn't take over what we were doing. I settled very well after that.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased you are settled and happy hear at Hambleton Grange care home and we will ensure your kind words are shared with the team.

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Review of
Hambleton Grange
from G D (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

Our mum was in another home previously to this. Hambleton Grange is hands down, head and shoulders, 100% better than any other home we looked at. Staff know all of the residents. Their genuine kindness and care is humbling to see. Sandra is amazing, kind, caring, approachable, practical and a sincerely

nice person. She leads by example. HG is a shining example to other homes. Only 1 regret - We didn't find HG 18 months ago. Heartfelt thanks to you all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Hambleton Grange care home and we will ensure your kind words are shared with the team.

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Review of
Ebor Court
from Gareth R (Son of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent staff great care!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe would like to express our gratitude for your positive review and kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review of
Ebor Court
from Elaine C (Niece of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Ebor Court really looks after it's residents. All the staff are wonderful, very caring. They all work really hard, providing lots of entertainment for the residents.
Keep up the good work!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Ebor Court
from P C (Cousin of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

Excellent friendly staff.
Very clean + tidy.
Food good from what I've seen
Residents treated with respect.
Rooms rather small.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtHello,We would like to express our gratitude for your lovely review of our home Ebor Court. Your positive review and kind words means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again

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Review of
Mossdale Residence
from Sally B (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been living in Mossdale for some time now and I genuinely couldn't ask for a better place for her. The staff are simply wonderful - warm, caring and always go the extra mile to make her feel safe, valued and loved. The atmosphere is cheerful and welcoming and there's a real sense of community.

It gives me so much peace of mind knowing she's surrounded by such kind hearted people everyday. Truly a home full of heart!

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Review of
Handley House
from Giles C (Son of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

A nice facility. However, the staff are really excellent. My mother is well cared for, and staff interact with her all the time. There is lots to keep her busy. She feels afe here, and I am happy she is well cared for.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Handley HouseThank you so much for taking the time to leave a review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Handley House care home and we will ensure your kind words are shared with the team.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in North Yorkshire (4)

HC-One Reviews in North Yorkshire (323)

Handley House

Handley House

Ebor Court

Mossdale Residence

Hambleton Grange

Mossdale Residence

Mossdale Residence

Hambleton Grange

Ebor Court

Mossdale Residence

Ebor Court

Hambleton Grange

Hambleton Grange

Hambleton Grange

Hambleton Grange

Ebor Court

Ebor Court

Ebor Court

Mossdale Residence

Handley House

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