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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in North Yorkshire for HC-One are showing below.

View the details of all 279 locations (with 26872 reviews) owned by HC-One

HC-One Locations in North Yorkshire (4)

 - Browse 4 Care Homes owned by HC-One in North Yorkshire
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Ebor Court
Great North Way, Nether Poppleton, York YO26 6RB 
9.9 128 reviews
Ebor Court, York, North Yorkshire
"Absolutely first class service from start to finish. All the staff were friendly and the residents seemed very happy. Nothing was too much…"   Read all 128 reviews
  • from £1,784 / week
  • 64 Rooms
Location Type Care Home

Ebor Court care home in York is a friendly, supportive home. Highly qualified, caring and compassionate staff are committed to delivering excellent care. There are lots of interesting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hambleton Grange
Station Road, Thirsk YO7 1QH 
9.6 72 reviews
Hambleton Grange, Thirsk, North Yorkshire
"My mother is being cared for very well with much love and humour. As her needs have increased, so has the level of support. There is a good…"   Read all 72 reviews
  • from £1,438 / week
  • 50 Rooms
Location Type Care Home

Hambleton Grange in Thirsk offers high-quality residential and dementia care. Staff are warm and compassionate and provide care that is tailored to the needs of the individual. The rooms are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Handley House
Green Lane, York YO30 6RG 
9.4 73 reviews
Handley House, York, North Yorkshire
"The family arranged a small gathering to celebrate my Aunt's 90th Birthday. I would personally like to thank the staff for all their help…"   Read all 73 reviews
  • from £1,784 / week
  • 66 Rooms
Location Type Care Home

Handley House offers 24 hour residential and dementia care in luxury surroundings which create a great place to live. Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mossdale Residence
Mossdale Avenue, off Bad Bargain Lane, York YO31 0AF 
9.3 52 reviews
Mossdale Residence, York, North Yorkshire
"On arrival at Mossdale care home they entry was secure entrance was immediate. The reception is always spotlessly clean, smiling staff…"   Read all 52 reviews
  • from £1,525 / week
  • 80 Rooms
Location Type Care Home

Beautifully designed around an attractive central courtyard garden, Mossdale Residence offers luxury accommodation in three communities with additional hotel-style services and facilities on the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

HC-One Reviews in North Yorkshire (325)

9.5

HC-One has a Group Review Score of 9.5 (9.531) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Hambleton Grange

from Fiona L (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is being cared for very well with much love and humour. As her needs have increased, so has the level of support. There is a good team who support Mum as well as me.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeDear Fiona,
Thank you so much for your lovely review of our home. Your kind words mean a great deal to our team of dedicated colleagues, who continuously strive to provide the highest quality care for our residents.
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Review of

Ebor Court

from B W (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely first class service from start to finish. All the staff were friendly and the residents seemed very happy. Nothing was too much trouble.
I felt like mum was really important and genuinely cared about. The place was clean and bright with a really good atmosphere.
I can't speak highly enough
of the whole set up. Everyone knew who you were and who you were visiting. I was so pleased we chose Ebor court for our mum, we had had it recommended to us by several people, no one had a bad word to say .
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWed like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Handley House

from David S (Nephew of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The family arranged a small gathering to celebrate my Aunt's 90th Birthday. I would personally like to thank the staff for all their help on the day. They, provided the table and chairs (6 place settings) set the table complete with table cloth and provided tea, coffee and a jug of water. This certainly
provided a lovely environment to celebrate a milestone birthday. Lunch consisted of fish and chips from the local chippie with birthday cake in the afternoon. Our Aunt really enjoyed it and was smiling all day, we created some lovely memories. Thank you.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Handley HouseDear David,
Thank you so much for your lovely feedback. Were really glad the gathering for your aunts 90th birthday went smoothly and that the day felt special for her and the family. It was our pleasure to help set things up, and its wonderful to hear she spent the day smiling and creating happy memories.
Thank you again for taking the time to share this.
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Review of

Handley House

from B B (Brother-in-law of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my first visit, so my view will not be comprehensive. The place is warm with friendly, helpful staff, and there's plenty happening to occupy residents. It's also very well maintained.
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Review of

Handley House

from Lindsay G (Friend of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the home and the staff!!
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Review of

Ebor Court

from Ian N (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Ebor Court following the traumatic loss of her husband. She was low and withdrawn; her motivation and mobility were particularly affected. Since arriving, she has improved no end, being more positive and willing to participate in activities and exploring new areas of interest. Her mobility
has improved too, and this has meant greater independence to her. This is down to the quality of staff, who have taken the time to listen, to get to know mum and understand what would help her lead a more fulfilled life. They are proactive in doing this, and their approachable, sincere, professional and genuinely caring attitude is a credit to the caring profession. My perception of care homes has been transformed as much as my mum's life in Ebor Court. The organisation, facilities and most importantly, staff are all working to a high standard to achieve this.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Ian,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Mossdale Residence

from Robert B (Son-in-law of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival at Mossdale care home they entry was secure entrance was immediate. The reception is always spotlessly clean, smiling staff greet you in a warm area. Visiting my mother-in-law in her spacious room is like walking into her old house with everything she requires. The meals are plentiful, helpful
staff are available, plenty of activities and an overall feeling of warmth, security and patient care.
We could of not found a better home for her.
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Review of

Hambleton Grange

from Phoebe N (Friend of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited people in a good many care homes but think Hambleton Grange is one where I would be happy to live myself. Though it must be hard to lose one's independence, it still seems possible to lead a full life here. Hambleton Grange offers a wide range of activities and events including some that
friends and relatives can also take part in. There are talks, films, craft sessions and entertainments. Although there is a television, it isn't obtrusive, as in some times where the residents get very little choice of viewing.
The person who has power of attorney for our friend has a long way to travel, but the staff keep in touch by phone and always remember who she is. In spite of having restricted mobility, our friend is able to go out in the new minibus and enjoys these excursions.
Everyone seems to get a special cake on their birthday and the one we shared was delicious.
Inevitably, there must be daily routines which the public don't always see, but my impression is that the residents are treated as individuals and with kindness and respect.
I haven't ticked some categories, because I simply don't know enough about them.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeDear Phoebe,,
We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!
Thank you, once again, for your kind words.
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Review of

Mossdale Residence

from A W (Son of Resident) published on 27 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good. Very clean and modern with excellent staff. Sometimes seem a little short staffed on a weekend.
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Review of

Mossdale Residence

from A W (Son of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good "Half-Way House" for dad after 2 visits to hospital took care of his care needs, and helped build his confidence during the respite care. Good all round staff and nice community feel. Good range of activities for residents.
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Review of

Hambleton Grange

from J B (Relative of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful place. All the staff are exceptional - caring, kind, patient and good humoured. The food is delicious with lots of variety, and there is a busy, wide-ranging programme of activities. The building is maintained to a high standard, and there is good communication with residents, relatives
and, where appropriate, the GP. I have no hesitation in recommending Hambleton Grange to anyone, for themselves or a relative.
Reply from HC-One Limited, Administrator at Hambleton GrangeThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Hambleton Grange care home, and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review of

Ebor Court

from D R (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Ebor court after 3 years in another care home which I was dissatisfied with. I have been delighted with the care & support mum has received since her move & am delighted with her overall care. It saddens me to say that members of staff staff are leaving for better pay options at other
care homes. The staff & management at Ebor Court are outstanding & should be cherished.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your mother receives at Ebor Court care home and we will ensure your kind words are shared with the team.
Again, thank you for your positive comments.
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Review of

Mossdale Residence

from L B (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So many lovely activities every week. Everyone is so kind, caring and helpful.
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Review of

Ebor Court

from Paula L (Friend of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly reception from staff on arrival. Clean, bright, fresh smelling. Lots of activities on display. Can tell staff are happy and residents are well cared for. Love areas for eating, hairdresser and record player. Would love a place near me for parents if needed.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtDear Paula,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Hambleton Grange

from Clifford B (Respite Resident) assisted by family/friend published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very happy here; everyone was kind and helpful. Food very good, my diet well catered for. I would stay again.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeClifford, Wed like to extend our thanks for your kind words following your short care break with us at Hambleton Grange care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you.
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Review of

Hambleton Grange

from Sally T (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Hambleton Grange showed my mother kindness and loving care throughout her journey with Alzheimer's. They did the same for all her family, and we will always be forever grateful to them all. It has been such a difficult time, but from Sandra (the manager), Lindsey on reception and all the
caring team, my mother could not have been better looked after. Thank you all.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton Grange We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Hambleton Grange

from P F (Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First day I arrived was so strange, but soon I met the other clients and it changed. Soon we were playing simple games of cards, dominoes, etc, and from then on it was very sociable. The quizzes were great, and the craft sessions, and I soon settled in and met loads of the residents, which was wonderful.
The staff were very heloful and didn't take over what we were doing. I settled very well after that.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased you are settled and happy hear at Hambleton Grange care home and we will ensure your kind words are shared with the team.
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Review of

Hambleton Grange

from G D (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum was in another home previously to this. Hambleton Grange is hands down, head and shoulders, 100% better than any other home we looked at. Staff know all of the residents. Their genuine kindness and care is humbling to see. Sandra is amazing, kind, caring, approachable, practical and a sincerely
nice person. She leads by example. HG is a shining example to other homes. Only 1 regret - We didn't find HG 18 months ago. Heartfelt thanks to you all.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hambleton GrangeThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Hambleton Grange care home and we will ensure your kind words are shared with the team.
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Review of

Ebor Court

from Gareth R (Son of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff great care!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe would like to express our gratitude for your positive review and kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review of

Ebor Court

from Elaine C (Niece of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ebor Court really looks after it's residents. All the staff are wonderful, very caring. They all work really hard, providing lots of entertainment for the residents.
Keep up the good work!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor CourtWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Awards / Recognitions (7)

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