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Care Homes Owned by HC-One - The Kind Care Company in West Sussex

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Only the locations & reviews in West Sussex for HC-One are being shown.

HC-One Locations in West Sussex (1)

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1 Care Home owned by HC-One in West Sussex

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Oakhill House Care Home
Eady Close, Highlands Road, Horsham RH13 5NA
"As a family, we cannot thank the Oakhill House family/staff enough for the care given to our father Michael. The last 4 months of his stay..."Read all 84 reviews

from £1,596 / week49 rooms

Location Type: Care Home

Nestled close to the centre of Horsham in Sussex, Oakhill House Care Home offers personalised nursing and dementia care to older people. As well as cosy living areas and a beautiful garden, residents... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

HC-One Reviews in West Sussex (84)

9.5

HC-One has a Group Review Score of 9.5 (9.514) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Showing 84 reviews matching selected criteria
Review of Oakhill House Care Home from Sharon C (Daughter of Resident) published on 30 June 2026 Submitted via Website
Overall Experience

As a family, we cannot thank the Oakhill House family/staff enough for the care given to our father Michael. The last 4 months of his stay was provided with exceptional care, attention and most of all, much genuine love. He felt looked after, safe and always referred to all his care colleagues as the "Oakhill Family". That gave us comfort and piece of mind that he was in the right place. Brighton, Care Manager and all of his wonderful staff are second to none. I will miss them! If you are looking for a place for your loved ones, please go and visit them. It's the care and love that counts, you will sense this on your visit. Sadly our father passed recently and we are forever grateful he was able to pass from this beautiful place that he called home. Thank you to every single member of staff there, you made a difference to him. Much love, Sharon and Sean xxxx

Reply from Brighton Nyagomo, Home Manager at Oakhill House Care Home
Thank you for taking the time to share such a heartfelt review. On behalf of everyone at Oakhill House, I would like to express our sincere gratitude for your kind words.

It was a privilege to care for Michael over the last four months. Knowing that he felt safe, cared for and considered Oakhill...  

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Review of Oakhill House Care Home from Corrine W (Daughter of Resident) published on 23 March 2026 Submitted via Website
Overall Experience

I cannot thank the staff enough for the wonderful care given to my mum at Oakhill House. The manager, the nurses, carers and catering and housekeepers could not have done more. Professional, courteous kind and skilled. My mum had the best care and I am so very grateful to them all. Thank you so much

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Review of Oakhill House Care Home from Alan S (Son of Resident) published on 13 November 2025 Submitted via Website
Overall Experience

My Mum is very happy and well cared for, and the staff are always helpful and have a smile for everybody. This is an excellent care home, the staff are very good at keeping us up to date with Mum's care and are always easy to get in contact with.

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Review of Oakhill House Care Home from J F (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card
Overall Experience

My mother chose this care home and we are both extremely pleased with the decision. She has been so well looked after and cared for that her mental and physical health has improved greatly. She has made friends and got back to her 'social' self. She talks about how safe she feels, how caring the staff are, how many friends she has made and the wonderful activities.

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Review of Oakhill House Care Home from A B (Brother of Resident) published on 5 December 2024 Submitted via Postal Card
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I am very happy with everything at the home.

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Review of Oakhill House Care Home from L H (Daughter of Resident) published on 18 November 2024 Submitted via Postal Card
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My mum has received excellent care since moving to Oakhill House in July 2024.
Staff are kind and caring, and always have time for Mum.
Quality of food is excellent.

Rooms and amenities are very good.

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Review of Oakhill House Care Home from S C (Friend of Resident) published on 7 November 2024 Submitted via Postal Card
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The home smelt fresh and clean. The staff are very attentive to the care they provide. Always happy. My friend is always supported to take part in activities.

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Review of Oakhill House Care Home from Pauline K (Wife of Resident) published on 26 September 2024 Submitted via Postal Card
Overall Experience

Oakhill House is a very welcoming, friendly home. There are always staff cleaning and about. All the staff say "Hello, how are you?" etc. The food looks good and smells delicious, they even made a cake for my husband's birthday. The level of care is excellent. The activities in the lounge for residents are suitable for this kind of care and are always varied. I am kept well informed about my husband's care.

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Review of Oakhill House Care Home from S P (Son of Resident) published on 26 September 2024 Submitted via Postal Card
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The staff and management are all very friendly, kind, sympathetic, very clean and tidy. Overall a very good place.

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Review of Oakhill House Care Home from Gerry P (Resident / Service User) published on 13 September 2024 Submitted via Postal Card
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I am very fond of the staff and what they do for me. The management team is amazing. They all know how to respect my needs and make me feel special.

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Review of Oakhill House Care Home from T R (Resident / Service User) published on 13 August 2024 Submitted via Postal Card
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I am happy and I love all the good staff.

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Review of Oakhill House Care Home from V C (Friend of Resident) published on 26 July 2024 Submitted via Postal Card
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Fantastic team. My friend is happy here. I am always welcomed with a smile. Everyone goes the extra mile to keep everyone safe and happy.

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Review of Oakhill House Care Home from D W (Friend of Resident) published on 24 July 2024 Submitted via Postal Card
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The home is always clean and smells nice when I visit. The staff are very friendly and show empathy. The nursing team and management are always happy to help.

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Review of Oakhill House Care Home from J H (Niece of Resident) published on 10 June 2024 Submitted via Postal Card
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Oakhill House is an excellent care home. All the staff are so caring and kind. My aunt has been here for nearly a year now and has settled in so well. Her needs are very well met and the staff are gentle and so thoughtful.

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Review of Oakhill House Care Home from V A (Sister of Resident) published on 10 June 2024 Submitted via Postal Card
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My sister has been here for 12 years. We are very happy with my sister's care here at Oakhill.

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Review of Oakhill House Care Home from M C (Friend of Resident) published on 22 May 2024 Submitted via Postal Card
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The home has excellent staff. They are always welcoming and caring. They know my friend very well and respond to her needs.

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Review of Oakhill House Care Home from C D (Daughter of Resident) published on 26 April 2024 Submitted via Postal Card
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All the staff, from cleaners, carers and nurses all very friendly and always happy to help.

Mum's needs are listened to and she is always well cared for and happy.

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Review of Oakhill House Care Home from G D (Son of Resident) published on 18 April 2024 Submitted via Postal Card
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The staff at Oakhill have done a fantastic job looking after my mum at Oakhill House. My mum is happy and looks very well and content. She has changed so much for the better.

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Review of Oakhill House Care Home from E W (Relative of Resident) published on 29 January 2024 Submitted via Postal Card
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The home and the staff are excellent, kind, caring and friendly. I'm very happy with the care my mother is receiving.

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Review of Oakhill House Care Home from V R (Wife of Resident) published on 29 January 2024 Submitted via Postal Card
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In the short time my husband was here, the staff were truly amazing.

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Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

News (16) & Events (0)

News
  • 22 Oct 2025

    Excellence in care: Three HC-One colleagues and two homes shortlisted for National Care Awards 2025 HC-One is proud to celebrate the achievements of three colleagues and two care homes who...

  • 23 Sep 2025

    HC-One is proud to celebrate a significant milestone in the career of Suzanne Stirling, better known as Suzy Stirling, HC-One Scotland’s Group Development Chef. Suzy has been recognised for her...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

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