Care Homes Owned by HC-One - The Kind Care Company in City of Edinburgh

I visit my friend once a week and find the staff very friendly, my friend is very happy with the staff, food and the activities, however as there is no ramps at the doors heading to the garden She can't go outside on her own She needs to wait for a member off staff as my friend is in a wheelchair, she has been advised a ramp is on the to do list, this has been going on for over one year

I am very pleased with the excellent care provided to my dear old Mum in Fettes Wing at Murrayfield House Care Home. The staff are truly wonderful and I am grateful to each and every one of them for the wonderful, happy and caring environment they sustain every day. Mum told me yesterday that she is so happy living here. I can ask no more. Thank you all for the marvellous care.

Arrangements for her 100th birthday party were smooth & professional. All her guests & my aunt had a great afternoon.

Staff are excellent and very pleasant

My mum was recently accepted to Murrayfield House as a new resident, and the care and attention she has received has been amazing.The friendliness and helpfulness of all the staff involved in mum's care, has greatly helped the transition from her own home, to Murryfield House a lot smoother. We as a family, are very happy with our choice of Murrayfield House.

Outstanding excellent service at all times. The staff miss nothing, go the second mile and meet all needs impeccably. The atmosphere/ethos is excellent, and the activities are paced to meet the residents' needs and wants. The sense of community is amazing. Facilities, food, opportunities to celebrate anything taken with both hands. Care is fantastic and completely amazing. It has meant that my friend is happy and able to live in a secure, supportive environment. A huge difference to living a scared and lonely life.

My mum has been here for just 2 weeks, but no matter whom we've come into contact with we can't speak highly enough of all staff. All the carers, cleaners and nurses have shown nothing but patience and kindness. We know my mum is well cared for and safe. We love it here!

My Mum lived at Murrayfield House, in the Blinkbonny Unit there, for over 4 years until she died in January 2026. She had progressive Parkinson's, so she needed a lot of care. Her care here was superb. She settled in quickly, with no real issues around the transition, and she remained content and settled for the whole of her time here. We felt that she was really well looked after. The staff were lovely, from the nurses in charge to the carers, the tea lady and the domestic staff. There was really good continuity of staffing, with several of the same nursing and care staff there throughout Mum's time there. Her room was lovely. Family members were always well looked after, too, during visits. Mum's final few weeks before her passing were really well managed by the staff. They ensured that she was peaceful and comfortable to the end and that we were kept aware of the situation, with the result that we could all be there with her at the end.

Highly recommended.

My father entered Murrayfield House on 20/08/2025 as his previous care home was under threat of closure. He was made to feel welcome at the home by friendly caring staff immediately. I fully expected this to be a difficult transition but it wasn't at all. The care my dad receives is wonderful, he has dementia and sometimes puts dirty/stained clothing on but this is always rectified immediately. He is always encouraged to participate in activities which he really enjoys. There are always lots of trips and activities to keep them busy much better than his previous home. Very happy with my decision to move him.

My mum required respite care urgently. Murrayfield House were excellent at responding quickly and getting my mum assessed and into respite care within a matter of days. Since she has been here, she has been treated with dignity and with a very high standard of care. The staff are warm and friendly, and despite the difficult circumstances, she seems happy and content.

The sad reality that Mum now requires 24-hour care has been difficult to accept as it signifies the progression of her Alzheimer's disease. Choosing a care home for Mum was a huge decision - we naturally wanted the very best for her. My sister and I were immediately impressed when we came to view the home. Brian was very helpful and understanding when he met with us. Compared to other homes we had considered, Murrayfield House was clearly far superior to them. We have been reassured that Mum is in the best environment for her needs. Staff are friendly and genuinely appear to care.

Would thoroughly recommend. My mum has been a resident here for 2 years. All staff go above and beyond their duty. There are activities there daily, if not more. There is also a cafe in the old building and my mum visits this on a daily basis.

Can't fault the professional service and care that Murrayfield House provide for my wife when she visits for a respite stay. The staff are really friendly and seem to care for those under their supervision.

Very happy with care and facilities.

Before becoming a resident the management team provided an excellent service showing me around Murrayfield House - the bedrooms, communal lounges and dining rooms and other facilities. Since becoming resident all the staff have been very friendly and the nursing and personal has been first class.

Mum came in for respite care and we were impressed so she is now a resident. She is settled and clearly well looked after. All staff are kind and helpful and any requests have been met. Her family can relax knowing she is well cared for. Would recommend to others and most importantly Mum is happy!

Beautiful gardens and home.

I think it is very good. Staff welcoming and friendly. Activity staff are helpful and caring. Happy with activities. Everything nice and clean. I am happy with carers.

Activities are very good and keeps the residents active.

We have been very impressed with the standard of care provided. From the very first visit, all of the staff were warm, welcoming and genuinely attentive. They took the time to really get to know my mum as an individual which made such a difference to her confidence. Overall, the residence has provided us with peace of mind, during the transition and we are grateful for the compassion shown. I would not hesitate to recommend this home to others who are looking for high quality, person centred care. My mum is happy and settled.