Care Homes Owned by HC-One - The Kind Care Company
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Leicestershire for HC-One are showing below.
View the details of all 279 locations (with 26203 reviews) owned by HC-One
HC-One Locations in Leicestershire (9)
Bradley Hall
9.9
155 reviews
120 Beamont Leys Lane, Leicester LE4 2BD
"We attended a social event for residents and families. The room was beautifully decorated and the food was really good. A lot of effort is…" Read all 155 reviews
Location Type Care Home
Bradley Hall care home in Leicester is located near to city centre. Residents can enjoy stylish en-suite room with a flat screen TV, mini fridge, Wi-Fi access and telephone point. Trained compassionate staff give people dignified care. Residents… Read more about Bradley Hall
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Visual / Hearing Impairment
- 60 Rooms
- from £1,258 / week
Hinckley Park Care Home
9.8
182 reviews
67 London Road, Hinckley LE10 1HH
"I can't sing the praises 'high enough' for Hinckley Park Care Home. They looked after not only my mother, but also my father in the last…" Read all 182 reviews
Location Type Care Home
Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people. The carefully designed and purpose-built care home offers residents a calm yet engaging living space,… Read more about Hinckley Park Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 40 Rooms
- from £1,237 / week
Magna Care Home
9.8
100 reviews
27/29 Long Street, Wigston LE18 2BP
"This home couldn't be better. I am so happy my husband is able to be here. Great management and staff. Thank you.…" Read all 100 reviews
Location Type Care Home
Magna Care Home is a recently-refurbished home conveniently located in the centre of Wigston in Leicestershire. Providing quality dementia care to older people, the home has been carefully designed with ultimate comfort in mind. The two sitting rooms… Read more about Magna Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 36 Rooms
- from £1,095 / week
Harley Grange Care Home
9.8
96 reviews
25 Elms Road, Leicester LE2 3JD
"Harley Grange Care Home provided excellent care and comfort for my wife during her 6 months stay here. The staff were always reliable,…" Read all 96 reviews
Location Type Care Home
Harley Grange Care Home is a purpose-built care home offering comfortable living for people looking for residential, nursing and dementia care. Offering the best of both worlds, Harley grange is ideally located in a quiet, residential area in the… Read more about Harley Grange Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 34 Rooms
- from £1,079 / week
Mountview Care Home
9.7
117 reviews
1093 Loughborough Road, Rothley, Leicester LE7 7NL
"My Mum has now been living at Mountview for over four years. I could not think of a better or more caring environment for her to be in. The…" Read all 117 reviews
Location Type Care Home
Mountview care home in Leicester is a welcoming home for people needing care and support. The care home has in-house clubs and entertainment as well as regular trips to places of interest outside of the home. There are events within the home… Read more about Mountview Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Visual / Hearing Impairment
- 66 Rooms
- from £1,389 / week
The Willows Care Home
9.6
77 reviews
89 London Road, Hinckley LE10 1HH
"My dear friend has been staying at The Willows for around 18 months and is very happy to be there. The staff are so warm and caring,…" Read all 77 reviews
Location Type Care Home
The Willows Care Home, situated in a residential area in the market town of Hinckley, in Leicestershire, provides personalised residential and residential dementia care to older people. Designing personalised care plans, the team focus on providing… Read more about The Willows Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 40 Rooms
- from £1,249 / week
The Rowans Care Home
9.6
67 reviews
Owen Street, Coalville LE67 3DA
"During her lengthy stay in the care home, my mother was always treated with respect. The staff showed a great deal of patience with her at…" Read all 67 reviews
Location Type Care Home
Set in the centre of Coalville, on the outskirts of Charnwood Forest in Leicestershire, The Rowans Care Home provides personalised residential and residential dementia care to older people. With kindness at the centre of their ethos, the team at… Read more about The Rowans Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Acquired Brain Injury
- 54 Rooms
- from £1,128 / week
Woodthorpe Lodge
9.3
71 reviews
54 John Boden Way, Woodthorpe, Loughborough LE11 2ER
"My brother is a resident of woodthorpe Lodge care home & the care provided is second to none, he is very well cared for & all the…" Read all 71 reviews
Location Type Care Home
Woodthorpe Lodge in Loughborough offers dignified care to residents in a welcoming home. With trained staff and a variety of social activities within the home as well as day trips out, residents can be entertained in different ways. Nutritious,… Read more about Woodthorpe Lodge
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Visual / Hearing Impairment
- 66 Rooms
- from £1,460 / week
Cedar Court Care Home
8.5
61 reviews
22-27 Long Street, Wigston LE18 2BP
"Fantastic care for my mum, she smiles and laughs every day. When I ask for anything extra the staff help out as soon as possible. My mum…" Read all 61 reviews
Location Type Care Home
A homely and welcoming setting, Cedar Court Care Home is situated in a quiet, residential area of Wigston, near Leicester. Offering high quality residential and nursing care that supports people to live a positive quality of life, the team are professional… Read more about Cedar Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- 52 Rooms
- from £1,227 / week
HC-One Reviews in Leicestershire (926)
9.6
HC-One has a Group Review Score of 9.6 (9.616) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.
Review of
Woodthorpe Lodge
from M H (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Sadly standards
Seem to be slipping again especially at the weekends.
Often when you visit it seems very understaffed, staff may be off doing jobs but that leaves residents unattended in communal areas for lengths at a time. Staff do their best and are lovely. mum has also had some falls in her room
Seem to be slipping again especially at the weekends.
Often when you visit it seems very understaffed, staff may be off doing jobs but that leaves residents unattended in communal areas for lengths at a time. Staff do their best and are lovely. mum has also had some falls in her room
meaning she isn't found until carers do their rounds , it was discussed over 6 months ago that emergency help buttons would be purchased to be worn on wrists or around the neck these still have yet to materialise
And yet again issues with laundry ,too many times now family has
visited and no underwear was in her drawers , where is it all going ? also we find many items of clothing that do not belong to her , and I see other residents wearing her clothes. Many items have also gone missing lots of brand new pairs of shoes and slippers ,or just 1 of a pair missing ! Water jugs and glasses are often not in the room again also im concerned about yet another new owner
And yet again issues with laundry ,too many times now family has
visited and no underwear was in her drawers , where is it all going ? also we find many items of clothing that do not belong to her , and I see other residents wearing her clothes. Many items have also gone missing lots of brand new pairs of shoes and slippers ,or just 1 of a pair missing ! Water jugs and glasses are often not in the room again also im concerned about yet another new owner
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
Hinckley Park Care Home
from Nigel L (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't sing the praises 'high enough' for Hinckley Park Care Home. They looked after not only my mother, but also my father in the last weeks and days of life. The staff are amazing and caring people who also supported our family during this difficult time.
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Review of
Woodthorpe Lodge
from Joyce G (Sister of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff work hard sometimes under trying circumstances. Some of the residents can be very difficult & abusive to staff but they treat everyone with care & compassion never raising their voices.
Some of my sisters' clothes go missing, whilst I realise staff cannot patrol the bedrooms it is
Some of my sisters' clothes go missing, whilst I realise staff cannot patrol the bedrooms it is
annoying particularly when items are tagged & some never turn up again.
The facilities are very good, everything looks clean & tidy apart from the internal garden area which is looking very untidy with dead summer bedding still there & furniture strewn about.
Sometimes there is a lack of communication between staff & requests are sometimes left unresolved.
My sister's next of kin was not informed of a letter from the hospital for a hospital appointment dated Oct 20th but scheduled for Nov 25th this had to be cancelled on the day of the appointment as we had other activities planned that day.
The staff try hard to keep residents active & engaged in numerous activities.
The facilities are very good, everything looks clean & tidy apart from the internal garden area which is looking very untidy with dead summer bedding still there & furniture strewn about.
Sometimes there is a lack of communication between staff & requests are sometimes left unresolved.
My sister's next of kin was not informed of a letter from the hospital for a hospital appointment dated Oct 20th but scheduled for Nov 25th this had to be cancelled on the day of the appointment as we had other activities planned that day.
The staff try hard to keep residents active & engaged in numerous activities.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
The Willows Care Home
from S T (Friend of Resident) published on 8 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dear friend has been staying at The Willows for around 18 months and is very happy to be there. The staff are so warm and caring, nothing is too much trouble. The care home is very clean and well managed. The staff and the Manager are happy to listen to and address any concerns that I have. Thank
you to all the staff who do an amazing job.
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Review of
Harley Grange Care Home
from Martin W (Husband of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Harley Grange Care Home provided excellent care and comfort for my wife during her 6 months stay here. The staff were always reliable, encouraging and friendly. My wife was treated with courtesy and affection throughout the period of her residence and was always carefully monitored during her treatment
for severe dementia. When she passed away, I was comforted by a nurse who sat with me through the ordeal. I would certainly recommend Harley Grange Care Home to anybody considering residence in a care home. The building is security-conscious, light, and comfortable with a pleasant lounge, dining room and garden. My wife was allocated a chair in the lounge by the garden window, which gave her some comfort.
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Review of
The Willows Care Home
from William H (Cousin of Resident) published on 1 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Cousin was resident at the Willows from July 2024 until her death on 16.11.25. Throughout this time the care she received was exceptional. The home is extremely well run and provided first class personal and medical care. My cousin was able to have regular hair care , manicure and chiropodist. The
Chef is very imaginative and provides wholesome and interesting menus including homebaked cakes.For me the best thing was the excellent communication between the home and I.
Many thanks to all, especially Princess for making my Cousin's end peaceful and comfortable.
Many thanks to all, especially Princess for making my Cousin's end peaceful and comfortable.
Reply from HC-One Limited, Administrator at The Willows Care Home
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Review of
Woodthorpe Lodge
from P K (Son of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Mum's experience started off very well, in lovely surroundings with a pleasant room, good food and excellent activities. However, as time has moved on and she is becoming increasingly frail, it begins to feel that she is not receiving appropriate care. Many, if not most of her clothing and personal
belongings have gone missing, despite labelling - laundry has been particularly problematic. Recently Mum has had falls, leading to a paramedic being called out who diagnosed that she was dehydrated - hence dizziness and falls. On the morning after, my brother went to visit to try and give her some fluid, which was not easy, as she was lying in bed so he had to support her sitting up. When a carer came into the room, my brother asked her if Mum had had breakfast. The carer did not know and went to check, returning with a bowl of cereal with milk, which my brother managed to help Mum to eat. Considering Mum's condition, it seems neglectful not to check that she was actually getting fluids.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
Woodthorpe Lodge
from S G (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall everyone has been amazing and very accommodating. Treated my mother with great respect and kindness when it was needed.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
Woodthorpe Lodge
from Debbie S (Sister of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother is a resident of woodthorpe Lodge care home & the care provided is second to none, he is very well cared for & all the staff are so friendly, the meals are excellent & they have regular activities which my brother enjoys very much.
I couldn't wish for a better care home for him.
I couldn't wish for a better care home for him.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
Bradley Hall
from Rina G (Regular Volunteer) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Attended the Halloween Come Dine with me. Food was wonderful staff very attentive the decorations were excellent. Entertainment was wonderful.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
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Review of
Woodthorpe Lodge
from M G (Son of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Woodthorpe Lodge has been excellent for my both mum and dad staying here. Comforting to know they are being looked after in safe and friendly environment.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
Woodthorpe Lodge
from Sue P (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We as a family have been very pleased with the care of my mum in your care home. The staff are very caring friendly and approachable. We have been kept well informed of any needs. Mum has been very happy here. She has been reluctant to join in with some of the many activities but when she has participated
it has been lovely to see her smiling and enjoying herself despite her dementia.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
Bradley Hall
from B A (Sister of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother Brian came here for Respite didn't want to leave but wanted to stay but unfortunately he passed away.
Many Thanks for your care & attention to him. x
Many Thanks for your care & attention to him. x
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
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Review of
Bradley Hall
from L A (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We attended a social event for residents and families. The room was beautifully decorated and the food was really good. A lot of effort is made to provide residents with activities they will enjoy and to encourage families to participate.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
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Review of
Bradley Hall
from T S (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Had a lovely time for halloween nice to see how caring and supportive.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
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Review of
Bradley Hall
from Abbie J (Great-Niece of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Absolutely amazing. Love how much they have offer to the residence and their Family too.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Bradley Hall
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Review of
Mountview Care Home
from Jan D (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum has now been living at Mountview for over four years. I could not think of a better or more caring environment for her to be in. The staff are friendly and kind in every way and I have absolutely no worries about entrusting Mum to their care. The food and activities are excellent and each bedroom
is a special home from home for the resident. The inclusive hairdressing is a special treat, as are the lovely birthday cakes, nail salon and bar/darts nights. Mum never has any complaints and I am sure that her health is being well- monitored when I am not around.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Mountview Care Home
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Review of
Woodthorpe Lodge
from M R (Son of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Management and Front of House staff are very polite and friendly, and any queries which we raised through emails to the managers are swiftly dealt with. Mum appreciates the pampering opportunities, hair care, nail treatments etc. We do feel that mum does not engage in too many activities which we feel
would enhance her lifestyle, perhaps the staff could push, use inclusion a little more, albeit difficult, I know.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Woodthorpe Lodge
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Review of
Magna Care Home
from Dylis S (Wife of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This home couldn't be better. I am so happy my husband is able to be here. Great management and staff. Thank you.
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Review of
The Willows Care Home
from Dianne T (Cousin of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff and management went the 'extra mile' to ensure our Aunty had pain medicine on time. She was in a lot of pain and they monitored her well. The home was very clean. All staff were friendly and my Aunt never wants to leave!! We were very impressed with the flexible routines (Aunt wanted to eat
in her room, as she was ill). A very homely environment where you could relax and be happy to visit, and you could visit very flexibility.
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Awards / Recognitions (6)
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