"I could not think of a better place for my dad to be looked after. The staff are exceptional with his care. He has settled in really well...."Read all 103 reviews
from £1,275 / week42 rooms
Location Type: Care Home
At Aberford Hall care home, every member of the team goes above and beyond to make the home a happy place to live. With a home manager who has a wealth of experience in the care sector, each resident... Read more
"I was told how good Hepworth House was by my son who came to see it before i came. He gave it an excellent report & here I am. He was..."Read all 71 reviews
from £1,726 / week66 rooms
Location Type: Care Home
Hepworth House in Wakefield has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens.
All... Read more
"My mum is currently on an end of life program and I cannot praise the staff enough for the care she is receiving, they go above and beyond..."Read all 73 reviews
from £1,236 / week90 rooms
Location Type: Care Home
Belonging to a quiet, residential area in Armley, Leeds, Rievaulx House Care Home offers personalised residential and residential dementia care to older people.
This friendly home offers many areas... Read more
"Staff always pleasent and happy to help, clean and friendly place and all round great Place to be/visit..."Read all 106 reviews
from £1,470 / week64 rooms
Location Type: Care Home
Newfield Lodge offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.
Staff at Newfield Lodge are proud to be making a real difference to the lives... Read more
"My father moved to Windsor Court in February 2026. Up until then he had lived independently in his own home with the help of carers..."Read all 86 reviews
from £1,540 / week66 rooms
Location Type: Care Home
At Windsor Court, caring staff offer 24 hour residential and dementia care in surroundings which create a great place to live.
Conveniently located in the beautiful market town of Wetherby, the care... Read more
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Showing 1 to 5 of 5
HC-One Reviews in West Yorkshire (439)
9.5
HC-One has a Group Review Score of 9.5 (9.514) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.
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Showing 439 reviews matching selected criteria
Review of Windsor Court from Alison K (Daughter of Resident) published on 30 July 2026 Submitted via Postal Card•
Overall Experience
My father moved to Windsor Court in February 2026. Up until then he had lived independently in his own home with the help of carers visiting twice a day. He was very socialise and loved company so he really enjoyed his time at Windsor Court. Sadly in July Dad passed away. He was treated with great dignity and kindness by everyone, as were we his family. We cannot thank you all enough.
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Review of Newfield Lodge from Elaine J (Daughter of Resident) published on 23 July 2026 Submitted via Postal Card•
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Staff are wonderful, caring, kind & considerate in my opinion they are grossly underpaid. Rose unit needs a refurb, everything is looking tired, outside is a mess, full of weeds, long grass, dead plants, needs an overhall and deffo a hosepipe. Garden furniture needs replacing. The mattress in Dads room is cheap and uncomfortable and for fees of almost £6000 pm I expect better. Since the activities co-ordinator left there is nothing happening to keep minds active/entertained. The whole place needs air con
Its going downhill. The powers that be need to spend some funds
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Review of Windsor Court from Peter D (Respite Resident) published on 23 July 2026 Submitted via Postal Card•
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I cannot praise the home highly enough. The staff are wonderful.
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Review of Rievaulx House Care Centre from Christine J (Daughter of Resident) published on 14 July 2026 Submitted via Website•
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My mum is currently on an end of life program and I cannot praise the staff enough for the care she is receiving, they go above and beyond when she needs intimate care, treating her with compassion, respect and understanding, this is a job that not everyone could do and we as relatives, friends etc of people in this care home for one reason or another that cannot look after our loved ones ourselves rely on the staff to be kind and to treat the people residing there as if she were their own relatives. I can go to work knowing she is looked after and knowing I will get a call if anything goes wrong. I cannot praise the staff enough for what they do, like I say it's not a job anyone could do.
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Review of Hepworth House from Jeffrey G (Respite Resident) published on 8 July 2026 Submitted via Postal Card•
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I was told how good Hepworth House was by my son who came to see it before i came. He gave it an excellent report & here I am. He was right!! This place is fantastic. Everything is 110%!!! Could not wish for better. All the staff are terrific!!!
↩Reply from Debbie Manley, Home Manager at Hepworth House
Thank you so much for your wonderful review.
We are delighted to hear that your son spoke so highly of Hepworth House before your arrival, and even more pleased that we have lived up to his expectations. It is truly heart warming to know that you have settled in so well and feel that the home,...
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Review of Newfield Lodge from E T (Granddaughter of Resident) published on 7 July 2026 Submitted via Postal Card•
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Staff always pleasent and happy to help, clean and friendly place and all round great Place to be/visit
↩Reply from Jessica Callum, Home Manager at Newfield Lodge
Thank you for your kind review, this will be shared with the team.
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Review of Newfield Lodge from D C (Respite Resident) published on 7 July 2026 Submitted via Postal Card•
Overall Experience
Kirsty & Genna.
Both are proffesianal and caring. Alway have a smile on the faces, very approachable.
↩Reply from Jessica Callum, Home Manager at Newfield Lodge
Thank you for your kind review. This will be shared with the team.
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Review of Aberford Hall Care Home from Patricia C (Wife of Resident) published on 30 June 2026 Submitted via Postal Card•
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All of the carers are kind and considerate and go above and beyond to ensure that my husband is clean shaven and his hair cut on a regular basis. The care home is always clean and well maintained.
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Review of Hepworth House from Helen B (Friend of Resident) published on 26 June 2026 Submitted via Website•
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I visit here, and I cannot speak highly enough of this care home. From the moment you walk in, you're met with such a warm, friendly welcome and a lovely atmosphere that feels just like home. The whole team is absolutely wonderful - every member of staff is kind, patient, attentive, and clearly dedicated to giving the very best care. Both the Managers and the Front of House Manager lead by example; they are approachable, professional, and always go above and beyond to make sure everything runs smoothly and every resident feels safe, happy, and valued. Nothing is ever too much trouble, and you can see how much they genuinely care. The home itself is spotlessly clean, comfortable, and beautifully maintained, with such a positive, calm vibe throughout. The person I visit is always well looked after, content, and has nothing but praise for the support they receive here.
I do and will continue to recommend this care home to anyone looking for outstanding care.
↩Reply from Hayley Hirst, FOHM at Hepworth House
Dear Helen,
Thank you so much for taking the time to leave such positive feedback about your experience with Hepworth House. We are delighted to hear that you are pleased with the care, support and environment at the home. Our team work hard to ensure every resident is treated with dignity....
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Review of Aberford Hall Care Home from P C (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card•
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Our mum moved into Aberford Hall after spending over 20 weeks in hospital.
She has received amazing care from carers, caterers , admin staff and everyone at Aberford. She has settled in far better than we expected and is now thriving rather than just surviving as she was before. Thank you and well done everyone.
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Review of Aberford Hall Care Home from T B (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card•
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My mum has only been here about a month and has settled very well. The staff are all lovely and provide great care for my mum. She loves the food and everything about the home. Fabulous.
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Review of Aberford Hall Care Home from M B (Sister-in-law of Resident) published on 23 June 2026 Submitted via Postal Card•
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I am the sister in law of John, and since John has been here, he's been very happy enjoying the activities and joins in whenever he can. The meals are lovely, and John enjoys them. He's even put weight on. Nothing is too much, there is always someone on hand to help. I would recommend this home to anybody.
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Review of Aberford Hall Care Home from Graham B (Son of Resident) published on 23 June 2026 Submitted via Postal Card•
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I could not think of a better place for my dad to be looked after. The staff are exceptional with his care. He has settled in really well. The smile on his face when he sees a member of staff says it all.
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Review of Newfield Lodge from Gerald L (Friend of Resident) published on 22 June 2026 Submitted via Website•
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My wife and I visited a couple of married friends both in residential care at Newfield Lodge. Having worked for the Council Social Services as a visiting officer prior to retirement I visited numerous care homes in the Wakefield district and can say without a shadow of doubt this is one of the nicest homes and possibly the best I've had the pleasure to visit. All the staff we encountered were professional and very friendly. As we were leaving we spoke to who appeared to be the manager and complimented her on the staff and quality of the home. She took time out to show us another area of the home which has recently been refurbished.
↩Reply from Jessica Callum, Home Manager at Newfield Lodge
Thank you for your kind review. This will be shared with all the team.
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Review of Hepworth House from Tommy S (Grandson of Resident) published on 18 June 2026 Submitted via Website•
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Great home, friendly staff and clean. Brilliant chose of food and the outings are excellent. They have singers on and there always seems to be something going on such as coffee mornings, events and in house activities
↩Reply from Hayley Hirst, FOHM at Hepworth House
Thank you so much for your positive review. It is wonderful to hear that your loved one is enjoying being at Hepworth House and enjoying all the fantastic events on offer. We appreciate your support and kind words, it means the world to our staff who work hard to make living at Hepworth House the best experience possible.
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Review of Rievaulx House Care Centre from Alan A (Husband of Resident) published on 15 June 2026 Submitted via Website•
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It's difficult to put into words to describe the care and attention all the staff have given to my wife over the last four years. It's a difficult and demanding role they have taken on, but they always have time to say hello or a chat, and let me know how she is getting on. Thank you.
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Review of Rievaulx House Care Centre from J B (Daughter of Resident) published on 12 June 2026 Submitted via Website•
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Mum seems very settled in her home , referring to all as her friends , she now enjoys activities with other residents. The staff are very good at making sure she gets to all her appointments and keep me up to date . When I visit the staff are always very welcoming and I feel at ease that mum is being looked after .
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Review of Hepworth House from A J (Daughter-in-law of Resident) published on 12 June 2026 Submitted via Website•
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My Mother- in -Law has just recently moved into Hepworth House due to Dementia. After visiting a few different care homes we chose Hepworth House as the staff are really amazing- very professional, caring & efficient & respectful of the patients needs & wishes .The whole facility is immaculately clean, modern & fitted out to a very high standard. A range of various activities are provided for the patients of all abilities.
As a family we chose Hepworth house for Mum as we feel safe in the knowledge that she is being properly cared for and treated with respect & dignity she deserves
↩Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House
Dear Amanda, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of Aberford Hall Care Home from G D (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card•
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I have been incredibly impressed with the care and consideration given to my mum by all of the staff, especially Michelle, Carl and Lynne. She has improved remarkably, eating well and joining other residents in the dining room.
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Review of Aberford Hall Care Home from Maureen H (Friend of Resident) published on 19 May 2026 Submitted via Postal Card•
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Everyone was very welcoming to me and my friends. We had a lovely afternoon with my friend, we sat out in the garden as it's been a lovely sunny afternoon. Carl was very helpful and pleasant.
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