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Care Homes Owned by HC-One - The Kind Care Company in Carmarthenshire

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Only the locations & reviews in Carmarthenshire for HC-One are being shown.

HC-One Locations in Carmarthenshire (1)

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1 Care Home owned by HC-One in Carmarthenshire

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Llys Newydd Care Home
Heol Lotwen, Capel Hendre, Ammanford SA18 3RP
"My dad has been here 6/7 weeks. I've called almost daily as I live nearby. I'm very happy he's here, as he's well looked after, and well..."Read all 57 reviews

from £1,092 / week35 rooms

Location Type: Care Home

Llys Newydd care home, situated within the peaceful village of Capel Hendre in Ammanford, Carmarthenshire, supports older people to lead their best lives with personalised, dual-language (Welsh/English)... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care

HC-One Reviews in Carmarthenshire (57)

9.5

HC-One has a Group Review Score of 9.5 (9.514) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Showing 57 reviews matching selected criteria
Review of Llys Newydd Care Home from Neal E (Son of Resident) published on 12 June 2026 Submitted via Postal Card
Overall Experience

My dad has been here 6/7 weeks. I've called almost daily as I live nearby. I'm very happy he's here, as he's well looked after, and well fed and I know he's safe from harm.

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Review of Llys Newydd Care Home from C G (Daughter of Resident) published on 13 April 2026 Submitted via Postal Card
Overall Experience

My mam, Maureen spent a week in Llys Newydd, for respite care. On arrival we found all staff lovely, friendly and helpful. Nothing was too much to help. A lovely, clean home environment and the staff explained everything, and I was more than happy to leave mam in safe and capable hands for all her care needs. Hopefully there will be vacancies for a future respite care for mam. Thank you.

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Review of Llys Newydd Care Home from Celia H (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card
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From experience, Mum is very well cared for in a lovely environment. The staff are lovely and extremely caring, and very kind. My sister and I are kept very well informed with regard to mum's care.

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Review of Llys Newydd Care Home from Grant M (Son of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience
Since my father became a resident at Llys Newydd we found the management and staff to be welcoming, professional and friendly in every circumstance regarding my father as a resident and myself and siblings as his family.
He seems content when left to himself and generally happy with the carers.

I am always confident that my father is safe and well cared for by all at Llys Newydd.

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Review of Llys Newydd Care Home from Sharon W (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card
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I cannot fault the care my mother has and is receiving. The staff are always pleasant and professional. I am always informed of any problems. Medical help is always sought after when the need arises. Staff are diligent, hand working and often go over and above the call of duty. My mother has been a resident for a few years and I find the home to be very welcoming and pleasant. There are lots of activities which I have been able to participate.

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Review of Llys Newydd Care Home from Eira J (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

The care my father recives is fantastic, the food is excelant, my father is very well looked after never hungry. Best care for my father is Llys Newydd would not change anything.

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Review of Llys Newydd Care Home from M D (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card
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Overall the home covers everything for my mother, she would like to do more activities but since having macro digeneration. She is finding hard to see.

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Review of Llys Newydd Care Home from Nigel T (Son of Resident) published on 28 January 2026 Submitted via Postal Card
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The staff are very welcoming and friendly, they look after my mother well and we are very happy with the home.

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Review of Llys Newydd Care Home from Robert C (Son of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience
My mother took up residence in June 2023 following my fathers death. The care she received was wonderful. The staff were excellent and could not do enough for her. She was clean, had her hair and nails done regularly and fed well.
As she had dementia, was almost blind and deaf she could not participate in all activities but the staff made time to attend to her on a one to one basis.

I cannot speak too highly of this care home and staff.

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Review of Llys Newydd Care Home from T L (Niece of Resident) published on 19 November 2024 Submitted via Website
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The care my aunt received during the last few months of her 104 years was second to none. Staff are wonderful and treated her with kindness, respect and dignity. The decision for my aunt to go into a care home was not easy, but we 100% made the right choice in making Llys Newydd her home and she was very happy there.

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Review of Llys Newydd Care Home from Janet G (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card
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Mum was a resident at Llys Newydd from October 2016 to May 2024.

During this time she was always treated with dignity and respect. The care provided to her was exceptional by all members of staff. We have had many laughs over the years with Mum and the staff and were always made to feel welcome and party of the Llys Newydd family.

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Review of Llys Newydd Care Home from Alan J (Friend of Resident) published on 13 June 2024 Submitted via Postal Card
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I have no complaints with the care home or staff. I would rate 10/10.

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Review of Llys Newydd Care Home from Philip J (Son of Resident) published on 24 January 2024 Submitted via Postal Card
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Very nice home which has wonderful care towards my mother and always can't do enough for her.

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Review of Llys Newydd Care Home from Ruth D (Daughter of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience
A very friendly and warm care home. The staff work extremely hard. Lovely atmosphere, and all the residents seem happy and relaxed.
All residents are treated with dignity and respect.
There is a good variety of food - plenty of choice and is given to residents at different times of day.

It is always clean.

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Review of Llys Newydd Care Home from Barbara N (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card
Overall Experience
A wonderful afternoon tea was put on for my dad's 90th birthday. A really nice spread, delicious food and a cake, and made my dad (who is blind and has had two recent hip replacements) feel very special.

Overall, the staff are so caring and so very kind. Thank you all.

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Review of Llys Newydd Care Home from Alan A (Son of Resident) published on 15 January 2024 Submitted via Postal Card
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The care provided by the staff at Llys Newydd is second to none. Caring and supportive at all times. They provide a wonderful and homely atmosphere. The staff work so hard and yet always have time for a word or two and a smile; they provide an outstanding environment.

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Review of Llys Newydd Care Home from S G (Wife of Resident) published on 28 November 2023 Submitted via Postal Card
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My husband is very happy in Llys Newydd Care Home. He enjoys the meals and eats well. He enjoys the odd day in his room and the staff are always checking on him. If asked, he says: " he loves it here". The staff are very patient with him at all times. He is kept clean and tidy always. They are also very kind and patient with me, as I do fuss over him, for me it's like a home from home.

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Review of Llys Newydd Care Home from G A (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card
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Every time I visit my mother, she is always clean and well presented. She has settled in really well which reassures me.

There are always plenty of activities. It is a nice peace of mind knowing my mother is having excellent 24-hour care for her needs.

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Review of Llys Newydd Care Home from M H (Daughter of Resident) published on 24 October 2023 Submitted via Postal Card
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I am grateful for the care and kindness my mum receives at Llys Newydd. The staff are patient no matter what they have to deal with and do all they can to make Mum happy and keep her safe.

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Review of Llys Newydd Care Home from B W (Respite Resident) published on 21 September 2022 Submitted via Website
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The team at Llys Newydd recently supported me with respite care for my husband who has early onset dementia. My husband's first words when he was welcomed in were its very nice here, we got that feeling of homeliness straight away. Everyone who was involved with his care and emotional support for myself were exceptionally compassionate and caring, helping him settle and taking time to speak with me so that they were able to personalise his care. I was encouraged to keep in touch at any time for reassurance as this was a new experience for us both. My husband was made to feel at home and extremely well looked after. The room was well equipped, cosy and clean. The communal areas are bright and inviting with lovely outside space.

I can't thank the team at Llys Newydd enough for their guidance with this, my first experience of respite care, and for treating my husband and I with such great respect and kindness.

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Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

News (16) & Events (0)

News
  • 22 Oct 2025

    Excellence in care: Three HC-One colleagues and two homes shortlisted for National Care Awards 2025 HC-One is proud to celebrate the achievements of three colleagues and two care homes who...

  • 23 Sep 2025

    HC-One is proud to celebrate a significant milestone in the career of Suzanne Stirling, better known as Suzy Stirling, HC-One Scotland’s Group Development Chef. Suzy has been recognised for her...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

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