HC-One in Dunbartonshire | 3 Care Homes

Review of
Mavisbank Care Home
from Fiona M (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been in Mavisbank for almost 3 years. I have been very happy with the care Mum has received.
Staff are lovely, caring and know all of the residents well.
Communication is good, and any issues are promptly addressed.
The home is clean, well managed and would have no hesitation in recommending

it.

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Review of
Mavisbank Care Home
from F M (Wife of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

Nursing home is very homely. Staff are helpful to me. Management is excellent could not ask for better care for my husband would highly recommend this nursing home.

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Review of
Mugdock House Care Home
from Abigail H (Daughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

The front of house staff are welcoming and knowledgeable. The care staff are exceptional with my mum, responding and understanding her particular/personal needs. The activities coordinators bring joy and laughter to residents daily. The staff who clean, cook and maintain Mugdock House have the same

'can-do' attitude to any request. The nursing staff are A*1 - kind, knowledgeable and proactive in their care of mum. Very happy daughter. Thank you staff.

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Review of
Mavisbank Care Home
from Allan S (Son-in-law of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

We are very happy with the care and attention provided to my mother in law. Staff are excellent and approachable. Special mention to the Management Team who are very hands on always available.

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Review of
Mugdock House Care Home
from Janice B (Daughter of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

I looked at numerous care homes before selecting Mugdock House Care Home. I could not be more pleased with my selection. Mugdock gave mum a new lease on life. She loved the staff, the activities and even the food and mum was a very fussy eater. Her room was lovely and very comfortable but her favourite

place to be was in the lounge with lots of company. Mum was riding a rickshaw in the Botanic Gardens laughing and eating ice cream just weeks before she died. What a perfect life she had at Mugdock.

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Review of
Mavisbank Care Home
from S M (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Mavisbank is run by staff who are caring, helpful and friendly. They attend to the residents needs promptly and with compassion. Staff are always approachable.
I see my mother is well cared for, clean and content. I highly recommend this care home, having had experience in another home which was extremely

disappointing.
As a relative, I am very happy with Mavisbrook and I believe Mum is too. Thanks to all the staff.

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Review of
Mavisbank Care Home
from Aileen H (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

Our dad was in Mavisbank Care Home from August 2024 til he sadly passed away in March 2025. At our initial meeting with the management team it was emphasised the importance of treating Mavisbak as the residents' home and throughout our Dad's time there that is exactly as we found it. The managers and

their team treat the residents with care and compassion and do everything they can to make the environment friendly and fun for them. During our Dad's last days the staff team demonstrated genuine compassion, sensitivity and thoughtfulness and we will always be truly grateful for that.

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Review of
Mavisbank Care Home
from A A (Son of Resident) published on 1 July 2025 Submitted via Postal Card • Report

Overall Experience

Every day I visit my mother as soon as I enter I am always greeted with a hello how are you from the management team right down to the cleaners and kitchen staff all the staff are happy, smiling, cheerful, talkative its as if they like their work and want to be there. I am very happy with the care my

mother receives. After each visit I know I picked the right care home for my mother (Thank yous)

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Review of
Mavisbank Care Home
from Sophie B (Great-Niece of Resident) published on 26 June 2025 Submitted via Website • Report

Overall Experience

I always feel relaxed and welcome when i go to visit my aunt in this care home. The staff are always communicating and catering for the residents individual needs and seem to know the families well and always welcome you with a smile and say hello. They are always having activities etc to get not only

the residents involved but their families too. Any suggestions etc are always welcomed and appreciated. Thank you to the manager and wonderful staff for their hard work and dedication!

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Review of
Mavisbank Care Home
from Craig B (Nephew of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

Lovely, calm, clean and relaxing care home. My aunt is always spoken to/cared for in a respectful and dignified manner by the staff. The manager and Staff ate always very friendly and appear to know everyone including family members well.

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Review of
Mavisbank Care Home
from Jodi B (Niece of Resident) published on 19 June 2025 Submitted via Postal Card • Report

Overall Experience

I visit the care home weekly to visit my auntie. The staff are always busy but take the time to say hello. They are always so caring and attentive to the residents. I think the manager and her staff team do a fantastic job!! Keep up the good work!!

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Review of
Castle View Care Home
from K C (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report

Overall Experience

My mum has not long in Castle View long, since Jan. I cannot praise staff enough for her care, also the cleanliness of the nursing home, always clean and tidy.

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Review of
Mavisbank Care Home
from Jodi G (Niece of Resident) published on 12 June 2025 Submitted via Website • Report

Overall Experience

I think this is brilliant care home. It is warm, and there is a friendly, welcoming and caring atmosphere throughout. The manger is always very welcoming when you first go in and takes the time to speak to everyone. Her staff team are always on the go but their also attentive, kind and caring towards

all the residents. The care home is always trying to get families etc involved and always open to suggestions and ideas. You can really tell this is more than just a job to the staff and the genuinely care about the residents which I think is the most important thing. Thank you to the manager and your wonderful staff team for the amazing job you all do!!!!

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Review of
Castle View Care Home
from Colina D (Wife of Resident) published on 10 June 2025 Submitted via Postal Card • Report

Overall Experience

What can I say about Castle View. From the lady in admin who goes out of her way to help and explain anything to m that I don't understand. To the staff, nurses, care workers, cleaners, male and female... they are great.
I can approach them if I have a problem, and they keep me well informed in what

is happening with my husband's care. He has a lovely room which is always kept clean with bed linen changed daily.
Castle View is a warm and friendly place.

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Review of
Castle View Care Home
from Charles W (Son of Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

I have had a very good experience from Castle View Care Home. Mum is very happy and nothing is a problem for the staff, only problem is two pairs of slippers have gone missing these items have been labeled I inderstand this is a big task. The laundry with all the residents and a small problem for us

as long as Mum is happy. Castle View Care Home is fab.

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Review of
Mavisbank Care Home
from A M (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report

Overall Experience

After looking at other care homes Mavisbank was the one that my sister and I decided this one that we wanted dad to be in. From the moment we were introduced to the Manager then the Deputy Manager gave us a tour of the home. Staff and residents are friendly and dad has settled in well and its peace

of mind for the family that he is well looked after and at 96 years young he is keeping the staff on their toes. Dad enjoyed his day out, a credit to all the staff.

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Review of
Mavisbank Care Home
from Lorraine B (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report

Overall Experience

What a great time my dad had today in Mavisbank. Local singer in today for residents. Dad loves to dance and hardly sat down today apart from drinking his tea. Thanks to all the team for organising this. Hopefully there will be more of this to come

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Review of
Castle View Care Home
from M G (Sister of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

My brother has been a resident in Castle View since 2020. He has received wonderful care and support throughout. the staff have gone out of their way to get to know him and his likes/dislikes. Contact with family to report any concerns they may have about his health is always prompt and detailed. He

has established great relationships with all the carers that have contact with him. Other staff i.e. admin, housekeeping and maintenance, are also attentive and caring.

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Review of
Mavisbank Care Home
from A B (Daughter-in-law of Resident) published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been settled and was made very welcomed. And cant fault the care staff, are so lovely and manager door is always open for support and would recommend encourage to visit and to make their home.

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Review of
Mavisbank Care Home
from A B (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

Excellent service and care continue for my mum. From all the staff. The staff are responsive to all my mums needs and keep me up to date at all times.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Dunbartonshire (3)

HC-One Reviews in Dunbartonshire (231)

Mavisbank Care Home

Mavisbank Care Home

Mugdock House Care Home

Mavisbank Care Home

Mugdock House Care Home

Mavisbank Care Home

Mavisbank Care Home

Mavisbank Care Home

Mavisbank Care Home

Mavisbank Care Home

Mavisbank Care Home

Castle View Care Home

Mavisbank Care Home

Castle View Care Home

Castle View Care Home

Mavisbank Care Home

Mavisbank Care Home

Castle View Care Home

Mavisbank Care Home

Mavisbank Care Home

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