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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Dunbartonshire for HC-One are showing below.

View the details of all 279 locations (with 25636 reviews) owned by HC-One

HC-One Locations in Dunbartonshire (3)

 
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3 Care Homes owned by HC-One in Dunbartonshire
Mugdock House Care Home

Stockiemuir Road, Bearsden, Glasgow G61 3SF 

10 68 reviews
"My mum moved into Mugdock House in August 2024 and was very warmly welcomed by management and staff at all levels. She had a lovely garden…"   Read all 68 reviews
Location Type Care Home

Mugdock House Care Home, situated in the residential area of Bearsden, supports older people to lead their best lives with personalised nursing and nursing dementia care. This luxury home offers many areas for residents to relax and socialise with… Read more about Mugdock House Care Home

  • Care Provided
  • Long Term/Permanent
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • 64 Rooms from £1,518 / week
Mavisbank Care Home

Lennox Crescent, Bishopbriggs, Glasgow G64 1XF 

9.8 77 reviews
"Every day I visit my mother as soon as I enter I am always greeted with a hello how are you from the management team right down to the…"   Read all 77 reviews
Location Type Care Home

Mavisbank Care Home, situated in the popular town of Bishopbriggs, supports older people to lead their best lives with personalised nursing and nursing dementia care. This lovely home offers many fantastic facilities for residents to enjoy, including… Read more about Mavisbank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms from £1,334 / week
Castle View Care Home

200 Castlegreen Street, Glasgow Road, Dumbarton G82 1JU 

9.6 81 reviews
"My mum has not long in Castle View long, since Jan. I cannot praise staff enough for her care, also the cleanliness of the nursing home,…"   Read all 81 reviews
Location Type Care Home

Located in a peaceful residential area in Dumbarton, Castle View Care Home offers personalised nursing and nursing dementia care to older people. The home is a lovely place for residents to enjoy beautiful views of the country side, feel comfortable… Read more about Castle View Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 60 Rooms from £1,198 / week

HC-One Reviews in Dunbartonshire (226)

9.6
HC-One has a Group Review Score of 9.6 (9.618) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Mavisbank Care Home

from A A (Son of Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every day I visit my mother as soon as I enter I am always greeted with a hello how are you from the management team right down to the cleaners and kitchen staff all the staff are happy, smiling, cheerful, talkative its as if they like their work and want to be there. I am very happy with the care my
mother receives. After each visit I know I picked the right care home for my mother (Thank yous)

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Review of

Mavisbank Care Home

from Sophie B (Great-Niece of Resident) published on 26 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel relaxed and welcome when i go to visit my aunt in this care home. The staff are always communicating and catering for the residents individual needs and seem to know the families well and always welcome you with a smile and say hello. They are always having activities etc to get not only
the residents involved but their families too. Any suggestions etc are always welcomed and appreciated. Thank you to the manager and wonderful staff for their hard work and dedication!

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Review of

Mavisbank Care Home

from Craig B (Nephew of Resident) published on 25 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, calm, clean and relaxing care home. My aunt is always spoken to/cared for in a respectful and dignified manner by the staff. The manager and Staff ate always very friendly and appear to know everyone including family members well.

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Review of

Mavisbank Care Home

from Jodi B (Niece of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the care home weekly to visit my auntie. The staff are always busy but take the time to say hello. They are always so caring and attentive to the residents. I think the manager and her staff team do a fantastic job!! Keep up the good work!!

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Review of

Castle View Care Home

from K C (Daughter of Resident) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has not long in Castle View long, since Jan. I cannot praise staff enough for her care, also the cleanliness of the nursing home, always clean and tidy.

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Review of

Mavisbank Care Home

from Jodi G (Niece of Resident) published on 12 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this is brilliant care home. It is warm, and there is a friendly, welcoming and caring atmosphere throughout. The manger is always very welcoming when you first go in and takes the time to speak to everyone. Her staff team are always on the go but their also attentive, kind and caring towards
all the residents. The care home is always trying to get families etc involved and always open to suggestions and ideas. You can really tell this is more than just a job to the staff and the genuinely care about the residents which I think is the most important thing. Thank you to the manager and your wonderful staff team for the amazing job you all do!!!!

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Review of

Castle View Care Home

from Colina D (Wife of Resident) published on 10 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about Castle View. From the lady in admin who goes out of her way to help and explain anything to m that I don't understand. To the staff, nurses, care workers, cleaners, male and female... they are great.
I can approach them if I have a problem, and they keep me well informed in what
is happening with my husband's care. He has a lovely room which is always kept clean with bed linen changed daily.
Castle View is a warm and friendly place.

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Review of

Castle View Care Home

from Charles W (Son of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a very good experience from Castle View Care Home. Mum is very happy and nothing is a problem for the staff, only problem is two pairs of slippers have gone missing these items have been labeled I inderstand this is a big task. The laundry with all the residents and a small problem for us
as long as Mum is happy. Castle View Care Home is fab.

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Review of

Mavisbank Care Home

from A M (Son of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at other care homes Mavisbank was the one that my sister and I decided this one that we wanted dad to be in. From the moment we were introduced to the Manager then the Deputy Manager gave us a tour of the home. Staff and residents are friendly and dad has settled in well and its peace
of mind for the family that he is well looked after and at 96 years young he is keeping the staff on their toes. Dad enjoyed his day out, a credit to all the staff.

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Review of

Mavisbank Care Home

from Lorraine B (Daughter of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

What a great time my dad had today in Mavisbank. Local singer in today for residents. Dad loves to dance and hardly sat down today apart from drinking his tea. Thanks to all the team for organising this. Hopefully there will be more of this to come

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Review of

Castle View Care Home

from M G (Sister of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident in Castle View since 2020. He has received wonderful care and support throughout. the staff have gone out of their way to get to know him and his likes/dislikes. Contact with family to report any concerns they may have about his health is always prompt and detailed. He
has established great relationships with all the carers that have contact with him. Other staff i.e. admin, housekeeping and maintenance, are also attentive and caring.

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Review of

Mavisbank Care Home

from S M (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On looking at MB as an option for my mother, I was very impressed with the enthusiasm & genuine interest shown in the residents' care. This clearly filters down to the nurses, carers & auxiliary staff. They know everyone's name & always stop & talk to them; there's lots of laughter & a very homely atmosphere.
As a relative, I feel welcomed, & comfortable when I have questions or concerns.
I moved mum to MB after 2 years in a different care home. I now know she is well taken care of has settled well despite her dementia. Faced with a sad & difficult situation my parents and I definitely feel my burden has been eased by the caring and compassionate staff here.

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Review of

Mavisbank Care Home

from A B (Daughter-in-law of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been settled and was made very welcomed. And cant fault the care staff, are so lovely and manager door is always open for support and would recommend encourage to visit and to make their home.

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Review of

Mavisbank Care Home

from A B (Son of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care continue for my mum. From all the staff. The staff are responsive to all my mums needs and keep me up to date at all times.

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Review of

Mugdock House Care Home

from Alison K (Daughter of Resident) published on 7 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Mugdock House in August 2024 and was very warmly welcomed by management and staff at all levels. She had a lovely garden room which was very well maintained and spotlessly clean, as were all areas of the home. Staff made time to get to know her and she regularly commented on how nice
everyone was, taking time for chats and a laugh. She was encouraged to participate in all activities by the wellbeing team and especially enjoyed her 100th birthday party in October! I was a regular visitor and was always made to feel welcome. Staff had a very good understanding of working with elderly people with dementia and there was always a friendly, caring ethos throughout the home.
Sadly my mum passed away in January, the end of life care she received was excellent and I greatly appreciated the kind support from staff. I was concerned I would always regret having to move my mum into a care home, however I needn't have worried, Mugdock House proved to be a perfect choice.

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Review of

Mavisbank Care Home

from A H (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have an ongoing issue with laundry. Wrong clothes put in room - clothes not put away properly.
The condition of the window frames in the lounge and bedrooms is shocking. Window frames need to be replaced urgently.
Also, residents' en-suite bathrooms are freezing - heating needs addressing.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Mavisbank Care Home

Thank you for taking the time to give feedback and meet with our deputy home manager about your experience at home. Firstly, let me offer our apologies for any anxiety and distress your concerns may have caused. We operate an open-door policy within the home and will continue to liaise with you directly regarding any ongoing issues or concerns. Whilst we appreciate this is frustrating, we want to offer reassurance that we have put in place additional measures to action your concerns. Please do not hesitate to contact us directly should you have any further concerns. I also want to thank you for your kind review of the care and support that is received in the home, this will be passed onto the team.

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Review of

Mugdock House Care Home

from Elizabeth A (Daughter-in-law of Resident) published on 1 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident of Mugdock House for almost four years and her care has always been outstanding. Recently there has been even more opportunities for outings and this has been appreciated. She is always looking her best when we visit and the staff generally catch me before I get
to her room to update me about her current wellbeing and mood.
The leaders, care givers and all staff should be proud of the difference that they make on a daily basis. Very personable, approachable and kind. Always well informed about my mother-in-law when we call as well. Many thanks.

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Review of

Mugdock House Care Home

from I M (Granddaughter of Resident) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Gran was well looked after at Mugdock House. I felt welcomed by the staff the moment I walked through the door.

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Review of

Mugdock House Care Home

from Ian M (Nephew of Resident) published on 15 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have recently completed a review of the care for my Aunt. And I continue to be amazed by the level of personal and attention that each and every team member takes to ensure all the residents are well looked after. I have no words that can express how thank full that we found Mugdock House.

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Review of

Mavisbank Care Home

from M S (Daughter of Resident) published on 10 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleased with the care my mum receives. Management and staff are approachable. Any issues I have raised have been dealt with. Nice atmosphere for residents.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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