Care Homes Owned by HC-One - The Kind Care Company in Dunbartonshire

My mum has settled in well , she takes part in many activities, has been out on a number of trips already. She is more settled and lost the anxiety she previously suffered from and put on weight.

Staff go out their way to ensure everyone including family members are well taken care of .

This care home has been very good for my friend very helpful with all her needs and the care that she gets for her living is great the staff are so help ful to my friend and also to all who visit the home I would recommend this care fir any family or friends I know

Staff are very caring and friendly. That makes a good atmosphere. If anything is required for personal needs it is actioned quickly. Very good with activities; always something for the residents.

My husband was admitted to Mavisbank in June 2026 and I am very pleased with the care he is receiving. Kate and the staff are excellent - very caring and friendly and family orientated. No one wants to put their loved one into care but I know that my husband is safe and welll looked after and I will be contacted if there is a problem.

Any time I visited my aunt in the care home I was always greeted with a friendly face and welcoming conversation. I have found the atmosphere to be very relaxing. The staff are very attentive towards my aunt and seemed to take the time to have a conversation with her, nothing was ever an issue and they appeared to really care and know my aunt which made me feel at ease.

The home and her own room were always clean and tidy and importantly for me it didn't have that care home smell. The aroma of cooking was also something that was enticing.

As my sister had turned 65 she had to move from the YPD unit where she had been since moving to Castle View in 2022. We were concerned about how she would react to being moved from a familiar room to a new space. However the staff were amazing. Knowing my sister as they do they worked out a plan, took my input into account and put my sister first, ahead of any inconvenience to themselves. The move went better then I could ever have hoped and my sister continues to be very happy at Castle View.

I would like to thank all the amazing staff at Mugdock House Care Home for the kindness and loving care my Mother recieved over the past two years. She enjoyed her friendly chats with the Admin staff, cleaning ladies and caretakers. The Activity Coordinators were marvelous, ensuring interesting activities and social events were always available. The kindness and compassionate care my mum recieved from the wonderful Care Assistants and Nurses gave me the absolute confidence that my mother was very well looked after as her dementia progressed.

As the person am writing about is in a good place, well looked after and safe , the only downfall I have is the rooms could be doing with a makeover , ie could have there own shower , to make this easier for family to attend to there relatives.

I have been coming to Castle View for just under 3 years and I am happy to say the management and staff have been very good in the support and care of my mother. I feel confident that she is treated with respect and I am kept informed of any issues and that my opinions are listened to and that I can express any concerns without worrying that I am interfering.

She moved in 7 months ago and all our family thinks it's been a great move. She can now go outside easily in the good weather. As a family member I always feel welcome and I can relax knowing my mum is getting care of a very high standard.

My husband has been in Castle View for almost 6 months in that time my sons and myself are very happy with the care he is getting. He's clean, dry, well fed and cared for by the staff. If we have any problems or concerns we feel we can approach staff and its not a bother to them and the issue is dealt with. Because of this my sons & myself can relax and not worry about him.

I did not like the idea of my mum going into a care home. Mum worked in one and always asked me to promise I would not put her in one. I am very happy the way everybody has welcomed not only my mum but all of our family. Mum is thriving and now putting on some weight. All of the staff are very nice. Castle View is a really lovely & warm care home.

My mum was in Mavisbank for the last two and a half years of her life. She lived to just over 100, a remarkable age! She would not have reached that age without the great care and attention of all the staff there. It's never easy finding somewhere for someone you love who needs a lot of extra care and help, but I'm glad we picked Mavisbank.

I cannot praise them high enough. Each of the team went above and beyond and cared for her beautifully at end of life.

The care my mum gets at Mavis Bank is excellent. Staff are very helpful and keep me updated on my mother's care at home.

Mavisbank staff always treat my mother with dignity, compassion and professionalism. I am kept informed by the medical department of any changes or ongoing conditions of my mother, on a regular basis. My mother is settled and happy here - she regularly interacts with staff, who always make her feel welcome and valued.

Our mum has been a resident in Mavisbank for approx 3 years. She is happy here and is well cared for. All of the staff treat her with dignity and respect. They are kind to her and we are overall happy with her care. The manager Kate is a complete star and completes our happiness about Mum's care overall.

I visit Mavisbank on a daily basis to visit my mum. I've got to know most of the staff on a daily basis. They are very kind, happy and understanding and willing to help whenever there is a problem I am so relieved my mum is very settled and I have no worries you can tell as soon as you go in the home is run by a very well organised management team P.S keep up the good work.

I am very happy with Mavisbank. My mum has been there for over a year now; she is always well cared for. The staff are always very friendly and happy to help should I need anything.