Care Homes Owned by HC-One - The Kind Care Company in Shropshire

The level of care and kindness shown to my mum during her short stay at Bluebell last week was exceptional. Unfortunately she was too poorly to appreciate the services and food on offer but the comfort they gave her and extended to all her family was amazing. Im sorry she didn't get in there sooner and stay for longer. Sadly she passed away only days after arriving, as her illness was too far progressed by time she got admitted.

During her recent illness and death the close relationships between the home and district nurses was evident. Both Mum and we, her children were supported through these last difficult weeks with genuine fondness and care.

We chose Priorslee House in a rush, with just the one visit, but we knew from day 1 that we had made a good choice. We would recommend the home without hesitation.

Looking forward to a return visit!

All of the staff both day and night have been brilliant, food has been excellent and plentiful. The room is clean + I have wanted for nothing and enjoyable experience.

Mum came for 2 weeks respite, this is her 4th stay and she was greated by a very friendly welcome from both staff and other residents. Mum always comments on how good the food is, her room is very tastful and she likes the decor that much she has had her lounge redecorated using the same colour. There are lots of activities that she can join in with. We would highly recommend a stay here

Dennis has settled in very well after a difficult start. The support staff (both carers & admin) went above & beyond to help us all as a family to adjust to Dennis moving into full-time care. We feel Dennis is extremely well looked after with all his needs being met. Staff are always very friendly and happy to help with any queries we may have. We wouldn't want Dennis to be anywhere else.

Fabulous home from home, staff are lovely and very caring. Food is excellent. They took great care of my Father. I would not hesitate to recommend Priorslee House to anyone looking for a residential care home. Five stars

I was only at Lime Trees for 2 weeks respite care but it was everything I had hoped for. A well designed and decorated building, clean and well kept. Nice food (and more than enough) and activities but where Lime Trees shines is in the quality of its staff they are so kind, thoughtful and helpful. It was a pleasure to be there.

My mother moved to Priorslee House in July 2025, initially for a short period of respite care. In September 2025 she was diagnosed with a pre-existing condition that was not known at the time of her move and she has subsequently been very poorly. Throughout her stay at Priorslee House she has received excellent care and consideration from the staff who have looked after her. All of the staff have also been very kind and supportive to my wife and I during this difficult period. Access to NHS care, including Stirchley Medical Practice and district nurses, has been first class.

I was here in May 2025 so a repeat visit 5 months later should tell you how satisfied I have been and how I have enjoyed my stay. If I needed to be here on a permanent basis I wouldn't mind at all.

Perfect.

Residential from September 2024 - moved to nursing from October 25. 5 star accommodation lovely, clean. Food good. Rooms very good. All personal care needs fulfilled. Activities excellent. Staff lovely

I could not have been better looked after whilst I was there.

Very caring and professional but also homely - residence seem very happy

The staff work really hard and the residents are safe and secure. Beautiful bedrooms and communal areas too.

During a really difficult few weeks the staff there have made it so much easier with their advice, care and support. Special mention to Hayley, Sarah, Gemma, Maria and Demi who have all been wonderful. I would definitely recommend!

Having chosen Bluebell View Care Home for respite care felt a little trepidition on entering but the staff were very welcoming and throughout the stay were only too willing to do all they could to help. The food was good and plentiful although the gap between meals could hae been longer but this was probably due to the need for staff to carry out their care duties to the satisfaction of patients. Tea/coffee and biscuits were available day and night. The rooms were spacious and comfortable and all in all very acceptable. Would go again if care needed, Bluebell View would be my first choice.

From the moment we went to look at care homes for my auntie, it was a relief to find this place, we had been round quite a few homes. On the day my auntie came to home we felt like she was one of the family, residents are very friendly, coming and chatting to her in her room. I have to say the staff are amazing, nothing is too much trouble, and all are so kind and friendly. I would and have recommended this home to a couple of people looking.

I have no hesitation in recommending this care home to anyone seeking a placement.

Since March 2025 my husband has been resident at Lime Trees. The overall experience, although difficult time for my husband has been excellent. He is treated with dignity, kindness and care by all staff whatever their roll. The manager has an open door policy and is readily available. The facilities are outstanding in every way.