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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in East Lothian for HC-One are showing below.

View the details of all 279 locations (with 25636 reviews) owned by HC-One

HC-One Locations in East Lothian (2)

 
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2 Care Homes owned by HC-One in East Lothian
Drummohr Care Home

47a Drummohr Gardens, Wallyford, Musselburgh EH21 8BH 

9.3 68 reviews
"Overall we are very pleased with the care shown to our loved one. The activities are great and we love that everyone gets involved. Great…"   Read all 68 reviews
Location Type Care Home

At Drummohr Care Home, situated in the town of Wallyford, a team of kind and professional care providers offer personalised nursing and nursing dementia care in a relaxed and calming setting. Drummohr offers many comfortable areas for residents to… Read more about Drummohr Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 60 Rooms from £1,150 / week
Tranent Care Home

1 Coal Neuk Court, Coal Neuk, Tranent EH33 1DR 

8.2 48 reviews
"I think the home is wonderful. My mum is very happy there and the staff are all lovely. They are very approachable and the home has a…"   Read all 48 reviews
Location Type Care Home

At Tranent Care Home, located in the town of Tranent, on the outskirts of Edinburgh, the team supports older people to lead their best lives with personalised nursing and nursing dementia care. Tranent is a friendly home which offers many areas for… Read more about Tranent Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 60 Rooms from £1,150 / week

HC-One Reviews in East Lothian (116)

9.6
HC-One has a Group Review Score of 9.6 (9.618) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Drummohr Care Home

from Elizabeth B (Wife of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Insufficient food and drink due to sleeping at meal times. Few activities for totally deaf. Carers using mobile phones at work. No hairdresser for months.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Drummohr Care Home

Thank you for sharing your concerns. We take all feedback seriously and have taken steps to support improvement, including meeting with staff to reinforce expectations and reviewing our activity programme to better meet individual needs, including those with sensory impairments. We are also ensuring residents who miss mealtimes are still offered appropriate food and drink, and regular hairdressing services are being reinstated.

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Review of

Drummohr Care Home

from T B (Daughter of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Entertainment extremely good, plenty of activities for residents. Involvement with the community good, residents enjoyed joining in the gala day coffee morning, well organised.

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Review of

Drummohr Care Home

from Valerie H (Sister of Resident) published on 4 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall we are very pleased with the care shown to our loved one. The activities are great and we love that everyone gets involved. Great team!

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Review of

Drummohr Care Home

from Kim M (Daughter of Resident) published on 25 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved in to Drummohr care home at the beginning of April. The kindness, care and support shown to my dad (and to our whole family), from the outset has been incredible, and far beyond my expectations. The staff supported me with the transition of settling my dad in to Drummohr, and now every
time I come in to see my dad, I am greeted with open arms and smiles, and I feel as if I belong to a special caring community. It has been an absolute joy to meet so many caring and kind individuals (staff members). I know my dad is in safe hands. My dad loves the staff, and it is lovely to see him smiling and talking to staff as if he has known them all his life. Whether I call to speak to a member of staff, or I am talking to someone face to face, nothing is too much trouble. They always follow up on what they say they will do. My dad is safe; he is being cared for; and he is happy. I am grateful to everyone at Drummohr for looking after my dad as if he was a part of their own family.

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Review of

Drummohr Care Home

from J M (Daughter of Resident) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the short time that my dad has been a resident, we as a family are pleased with everything overall. Despite dad taking time to settle, staff are patient and understanding of his needs.

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Review of

Tranent Care Home

from E M (Daughter of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good in how the care home is run and how my mother is treated. Staff show a good level of training and dealing with residents. Staff are very approachable and nothing seems to be too much of a problem for them.

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Review of

Drummohr Care Home

from Susan B (Daughter of Resident) published on 25 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A Truly Exceptional Place. I can't speak highly enough of the care and compassion shown by the team at Drummohr Nursing Home. From the moment we first walked through the doors, it was clear this wasn't just a care facility-it was a warm, welcoming home.


The staff go above and beyond in every way,

treating residents with dignity, patience, and genuine kindness. It gave our family such peace of mind to know our loved one was not just being looked after, but truly cared for.


The communication from the team has been excellent, and they always take the time to keep us updated and involved. The home itself is clean, bright, and thoughtfully run, with a real sense of community and respect.


We're incredibly grateful for the dedication and professionalism of everyone at Drummohr. Thank you for making such a positive difference in all of our life.

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Review of

Drummohr Care Home

from George R (Husband of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been looked after very well could not be any better. Thank you all.

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Review of

Drummohr Care Home

from L H (Daughter of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were nervous about mum moving to the care home, the staff have been so welcoming + considerate. Mum has settled in well, shame she can't remember all the daily activities but great reminder seeing what shes doing via pics on facebook. Everyone is professional and caring, we thank you all for your
support + ongoing care.
p.s Little request, can you do more sing alongs to Vera Lynn + Glenn Miller big band music

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Review of

Drummohr Care Home

from G R (Wife of Resident) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is very good if anything happens I am told about it. He is well fed and watered.

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Review of

Drummohr Care Home

from Yvonne M (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum always seems happy enough. It is good that we can use the quiet room when visiting as we often take our grandchildren to visit their Great Granny so gives us more space. I have no problems with the care home apart from feeling that they don't go on enough trips even though there is a Care Home
Bus. I also feel that mum doesn't get outside enough although smokers do! I also feel that the people on the ground floor seem to be shown more on social media so it looks like they have more activities.

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Review of

Drummohr Care Home

from Caroline A (Daughter of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole I am satisfied with mums care at Drummohr. There were a few instances mid year when I had to approach the staff regarding mum's cleanliness this was quickly rectified and was due to staff changes. The new staff did not know mum needed assistance washing and dressing. Find some staff members
are more compassionate than others. Mum can be difficult to deal with at times so understand its not easy for them.

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Review of

Drummohr Care Home

from Joan H (Daughter of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered the home in September and my overall experience so far is excellent. I had concerns about him settling into his new environment but these were quickly eliminated thanks to the staff. I have found all members of staff to be helpful and reassuring when I have asked questions or raised
concerns. After less than a fortnight, I could not have anticipated the settling-in period any better.

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Review of

Drummohr Care Home

from S L (Aunt of Resident) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't speak highly enough of the care these special people give to my niece. I so appreciate the commitment and care, with which they carry out a very important occupation. My thanks to them.

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Review of

Tranent Care Home

from C A (Niece of Resident) published on 7 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and my relative appears well looked after in the care home

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Review of

Drummohr Care Home

from M S (Wife of Resident) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with the care and attention that my husband has received since moving into Drummohr Care Home. He is well looked after by all the staff and they are very friendly and caring towards him. Like some other reviews I have read, keeping track of residents clothes, slippers etc seems
to be a problem.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Drummohr Care Home

Thank you for your review of Drummohr Care Home, we appreciate all the positive feedback. We are sorry to hear you are having issues with items going missing. Please contact the home manager to discuss who will be happy to help resolve the issues.

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Review of

Drummohr Care Home

from Shona S (Daughter of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my dad receives from all the staff at Drummohr. They have taken the time to get to know him and are able to support his needs. Dad is able to tell us that he likes living at Drummohr and the food is good - as long as he is happy, then I am happy. When there has been
any issues with Dad, the staff are excellent at keeping me updated.

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Review of

Tranent Care Home

from Luz R (Daughter of Resident) published on 25 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is wonderful. My mum is very happy there and the staff are all lovely. They are very approachable and the home has a lovely atmosphere. She loves the food and there's always lots going on. My mum couldn't be happier.

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Review of

Tranent Care Home

from Elena I (Niece of Resident) published on 10 January 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today, 18th December, I visited my aunt. The experience was quite good. The staff are very good and they take care of all residents in particular, they are all extremely well taken care of. The rooms are well-maintained and look good.

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Review of

Drummohr Care Home

from Alexander M (Brother of Resident) published on 11 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Quite happy with everything apart from his stuff going missing and he needs to use his legs more, rather than putting him in a wheelchair.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Drummohr Care Home

Thank you for your review of Drummohr Care Home, we appreciate all feedback. We are sorry to hear you are having issues with laundry/items going missing. Please contact the Home Manager to discuss who will be happy to help resolve the issues.

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Awards / Recognitions (6)

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