Care Homes Owned by HC-One - The Kind Care Company in East Lothian

So relieved he getting such good care 10/10

We have been happy with Robs overall care few hiccups at start but all was fixed and nothing to say as completly happy

Since my family friend has arrived at Tranent Care Home she has been tried with dignity and compassion. Staff have been very attendive. Myself and other relatives have been made to feel welcome. Her care needs have been met to a very high standard. She has been really enjoying all her meals since moving into the care home.

I would also say as someone who has worked as a manager in day care facility for the elderly & has on occasion visited most of care homes in East Lothian I find this one excellent.

Although Dad's room is satisfactory, it would benefit from improvements to keep it modern and more appealing.

More than pleased and happy with how my wife is being looked after. Staff are friendly and obliging. My wife gets on well with them and I am kept well-informed about her condition. I was reluctant to take this step but now glad I did.

We cannot fault the above care home. All staff went above and beyond with care. The staff are all truly amazing and make all our family so welcome. Music in the background plus so much entertainment for all. A lovely, friendly care home, which we cannot fault in any way.

Drummohr Care Home is very welcoming and friendly. My mother is treated with dignity and respect. I've visited at different times of the day, have always felt comfortable, and Mum seems happy, which is the main thing.

I am happy with my relative care , a welcoming atmosphere in the home , staff is very kind and friendly to the residents .My auntie enjoys most activities within the home , especially bus trips . I would recommend it to anyone looking for a care home .

Excellent person centred care to residents and families no agency used in last year. the staff are caring and lusten to needs and concerns. Management and staff are welcoming and approachable. Home feels homely and welcoming.

My grandmother was in the care home for 2 years and had the best time. She always commented in how nice the staff were, how good the food was and her room was always nice and clean. She loved her trips out on the minibusI would recommend this care home to anyone

My brother was reluctant to move from hospital anywhere but his home however the staff at Drummohr are welcoming and friendly. What's more they are consistent. No agency workers and this makes a big difference. The room he has is small but all he'd really need is room for a second chair as visitors have to sit on his bed. He likes to stay in his room at the moment. The food has tempted him to eat more and is varied. The activities he is yet to take part in, but thankfully shows an interest. I looked at so many places and it is a huge relief to have him settled and thriving in a warm, safe, friendly place.

I have rated activities as don't know . I haven't myself seen much going on in the home , but feel alot more stimulation for the clients could be improved upon. ie singsongs, story telling reminiscing, games for fun but would also help phyisically

Warm welcoming staff who treat residents and family members as if they are one of their own. Facilities are very good and always clean albeit some updating of fixtures and fittings would really make it stand out.

Meals are second to none and I know Dad looks forward to these each day especially as we look on enviously!

Location of home, and ample parking for visitors is perfect, and makes Dad still feel part of the local community.

The care shown to my mother in the nearly 2 years she stayed there was amazing. During that time she had a major illness and arrived back from hospital unable to sit or stand by herself or feed herself. With the support of the staff she is now able to do all these things again. Staff are friendly and approachable, went out of their way to help and support me managing things from 200 miles away and cared for and spoke to mum with affection.

The care is very good. The staff are very kind and patient and treat the residents with dignity and understanding.

All the staff are very good and caring for the residents they look after them all very well.

Insufficient food and drink due to sleeping at meal times. Few activities for totally deaf. Carers using mobile phones at work. No hairdresser for months.

Entertainment extremely good, plenty of activities for residents. Involvement with the community good, residents enjoyed joining in the gala day coffee morning, well organised.

Overall we are very pleased with the care shown to our loved one. The activities are great and we love that everyone gets involved. Great team!