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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in East Lothian for HC-One are showing below.

View the details of all 279 locations (with 27162 reviews) owned by HC-One

HC-One Locations in East Lothian (2)

 - Browse 2 Care Homes owned by HC-One in East Lothian
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Drummohr Care Home
47a Drummohr Gardens, Wallyford, Musselburgh EH21 8BH 
9.5 76 reviews
Drummohr Care Home, Musselburgh, East Lothian
"More than pleased and happy with how my wife is being looked after. Staff are friendly and obliging. My wife gets on well with them and I…"   Read all 76 reviews
  • from £1,404 / week
  • 60 Rooms
Location Type Care Home

At Drummohr Care Home, situated in the town of Wallyford, a team of kind and professional care providers offer personalised nursing and nursing dementia care in a relaxed and calming ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Tranent Care Home
1 Coal Neuk Court, Coal Neuk, Tranent EH33 1DR 
8.6 53 reviews
Tranent Care Home, Tranent, East Lothian
"My husband Peter has been in home since July & the care he has been given is fantastic. Peter has Parkinson's & depends on staff for all…"   Read all 53 reviews
  • from £1,568 / week
  • 60 Rooms
Location Type Care Home

At Tranent Care Home, located in the town of Tranent, on the outskirts of Edinburgh, the team supports older people to lead their best lives with personalised nursing and nursing dementia care. ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care

HC-One Reviews in East Lothian (129)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Tranent Care Home

from Ann A (Wife of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband Peter has been in home since July & the care he has been given is fantastic. Peter has Parkinson's & depends on staff for all personal care. All his needs are treated with professional care & kindness. Peter has great respect for the way he is treated.
As his wife I find the staff also treat
myself & family as part of the caring team. This makes the whole atmosphere an extension of our family life. The Home is kept spotless & rooms deep cleaned regularly. The laundry service for clients clothes terrific all items tagged so returned to room. The food is excellent & always very varied. If the client not happy with what on menu that day. The chef can usually help to do something else. I would find it hard to understand how any family or client could find fault with this Home.
I would also say as someone who has worked as a manager in day care facility for the elderly & has on occasion visited most of care homes in East Lothian I find this one excellent.
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Review of

Drummohr Care Home

from Jane M (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased overall with nursing care and attention provided to our Dad.
It is pleasing to visit regularly to find Dad dressed smartly with good attention to his personal requirements.
Very grateful to the activities team for their variety of events and visitors to the home.
Although Dad's room
is satisfactory, it would benefit from improvements to keep it modern and more appealing.
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Review of

Drummohr Care Home

from I M (Husband of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
More than pleased and happy with how my wife is being looked after. Staff are friendly and obliging. My wife gets on well with them and I am kept well-informed about her condition. I was reluctant to take this step but now glad I did.
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Review of

Drummohr Care Home

from Colin W (Son of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot fault the above care home. All staff went above and beyond with care. The staff are all truly amazing and make all our family so welcome. Music in the background plus so much entertainment for all. A lovely, friendly care home, which we cannot fault in any way.
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Review of

Drummohr Care Home

from L R (Daughter of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Drummohr Care Home is very welcoming and friendly. My mother is treated with dignity and respect. I've visited at different times of the day, have always felt comfortable, and Mum seems happy, which is the main thing.
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Review of

Tranent Care Home

from S A (Nephew of Resident) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy with my relative care , a welcoming atmosphere in the home , staff is very kind and friendly to the residents .My auntie enjoys most activities within the home , especially bus trips . I would recommend it to anyone looking for a care home .
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Review of

Drummohr Care Home

from m g (Friend of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent person centred care to residents and families no agency used in last year. the staff are caring and lusten to needs and concerns. Management and staff are welcoming and approachable. Home feels homely and welcoming.
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Review of

Tranent Care Home

from N F (Granddaughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was in the care home for 2 years and had the best time. She always commented in how nice the staff were, how good the food was and her room was always nice and clean. She loved her trips out on the minibusI would recommend this care home to anyone
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Review of

Drummohr Care Home

from S D (Sister of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was reluctant to move from hospital anywhere but his home however the staff at Drummohr are welcoming and friendly. What's more they are consistent. No agency workers and this makes a big difference. The room he has is small but all he'd really need is room for a second chair as visitors
have to sit on his bed. He likes to stay in his room at the moment. The food has tempted him to eat more and is varied. The activities he is yet to take part in, but thankfully shows an interest. I looked at so many places and it is a huge relief to have him settled and thriving in a warm, safe, friendly place.
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Review of

Tranent Care Home

from L M (Daughter-in-law of Resident) published on 19 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff are very welcoming & approachable. If our family have an issue it is resolved fairly quickly. The food is excellent from what I see & what my father in law tells me. Down side I feel the bedrooms & bathrooms need updated. Much brighter paint on walls & new bathroom facilities, they are looking
very old & tired. Also safety guards for the sides of the toilet that can lift up or down if needed for safety of client & to feel secure when sitting on the toilet.
I have rated activities as don't know . I haven't myself seen much going on in the home , but feel alot more stimulation for the clients could be improved upon. ie singsongs, story telling reminiscing, games for fun but would also help phyisically
Reply from Julie Caygill, Hospital Liaison Team Administrator at Tranent Care HomeThank you for highlighting areas you feel we can improve on in Tranent Care Home. We acknowledge your concerns regarding the bedrooms and bathrooms and will update residents and their families as upgrades are planned. Any repairs needing to be undertaken in the meantime are addressed as they are identified by our colleagues. If visitors to the home identify areas of concern, we are very appreciative if these are highlighted so we can take action to address them. We want our residents to feel comfortable and at home while they are staying with us and are happy to decorate their bedrooms to their wishes. It is important to us that residents feel at home and have input into the environment they are living in. Residents’ needs are assessed on an ongoing basis, and any equipment identified as being needed for safety and comfort are purchased. Once again, we would encourage relatives and friends to speak with colleagues if they have any concerns. Resident safety and comfort are our priority. Activities are on offer 7 days a week in the home. Each resident is given an activity planner at the start of each month so they know what is happening in the home each day. There is also a copy on the noticeboard in each community. Our colleagues will be more than happy to provide a copy of the planner to friends and relatives if requested. All residents have a care plan in place detailing the types of activities they enjoy participating in and are encouraged to do so regularly. We are always open to suggestions and ideas for new activities that our residents may enjoy.
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Review of

Tranent Care Home

from Douglas M (Son of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warm welcoming staff who treat residents and family members as if they are one of their own. Facilities are very good and always clean albeit some updating of fixtures and fittings would really make it stand out.


Meals are second to none and I know Dad looks forward to these each day especially as

we look on enviously!


Location of home, and ample parking for visitors is perfect, and makes Dad still feel part of the local community.

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Review of

Drummohr Care Home

from A B (Daughter of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care shown to my mother in the nearly 2 years she stayed there was amazing. During that time she had a major illness and arrived back from hospital unable to sit or stand by herself or feed herself. With the support of the staff she is now able to do all these things again. Staff are friendly and
approachable, went out of their way to help and support me managing things from 200 miles away and cared for and spoke to mum with affection.
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Review of

Drummohr Care Home

from P M (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is very good. The staff are very kind and patient and treat the residents with dignity and understanding.
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Review of

Drummohr Care Home

from Archie T (Husband of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very good and caring for the residents they look after them all very well.
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Review of

Drummohr Care Home

from Elizabeth B (Wife of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Insufficient food and drink due to sleeping at meal times. Few activities for totally deaf. Carers using mobile phones at work. No hairdresser for months.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Drummohr Care HomeThank you for sharing your concerns. We take all feedback seriously and have taken steps to support improvement, including meeting with staff to reinforce expectations and reviewing our activity programme to better meet individual needs, including those with sensory impairments. We are also ensuring residents who miss mealtimes are still offered appropriate food and drink, and regular hairdressing services are being reinstated.
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Review of

Drummohr Care Home

from T B (Daughter of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Entertainment extremely good, plenty of activities for residents. Involvement with the community good, residents enjoyed joining in the gala day coffee morning, well organised.
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Review of

Drummohr Care Home

from Valerie H (Sister of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall we are very pleased with the care shown to our loved one. The activities are great and we love that everyone gets involved. Great team!
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Review of

Drummohr Care Home

from Kim M (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved in to Drummohr care home at the beginning of April. The kindness, care and support shown to my dad (and to our whole family), from the outset has been incredible, and far beyond my expectations. The staff supported me with the transition of settling my dad in to Drummohr, and now every
time I come in to see my dad, I am greeted with open arms and smiles, and I feel as if I belong to a special caring community. It has been an absolute joy to meet so many caring and kind individuals (staff members). I know my dad is in safe hands. My dad loves the staff, and it is lovely to see him smiling and talking to staff as if he has known them all his life. Whether I call to speak to a member of staff, or I am talking to someone face to face, nothing is too much trouble. They always follow up on what they say they will do. My dad is safe; he is being cared for; and he is happy. I am grateful to everyone at Drummohr for looking after my dad as if he was a part of their own family.
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Review of

Tranent Care Home

from E M (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good in how the care home is run and how my mother is treated. Staff show a good level of training and dealing with residents. Staff are very approachable and nothing seems to be too much of a problem for them.
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Review of

Drummohr Care Home

from Susan B (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Truly Exceptional Place. I can't speak highly enough of the care and compassion shown by the team at Drummohr Nursing Home. From the moment we first walked through the doors, it was clear this wasn't just a care facility-it was a warm, welcoming home.


The staff go above and beyond in every way,

treating residents with dignity, patience, and genuine kindness. It gave our family such peace of mind to know our loved one was not just being looked after, but truly cared for.


The communication from the team has been excellent, and they always take the time to keep us updated and involved. The home itself is clean, bright, and thoughtfully run, with a real sense of community and respect.


We're incredibly grateful for the dedication and professionalism of everyone at Drummohr. Thank you for making such a positive difference in all of our life.

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Awards / Recognitions (7)

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