1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by HC-One
  4. Locations Owned by HC-One in Bridgend

Care Homes Owned by HC-One - The Kind Care Company

Jobs
9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Bridgend for HC-One are showing below.

View the details of all 279 locations (with 26203 reviews) owned by HC-One

HC-One Locations in Bridgend (1)

Map View
Sort By
1 Care Home owned by HC-One in Bridgend
Glanffrwd Care Home

Coychurch Road, Pencoed, Bridgend CF35 5LP 

9.6 111 reviews
"Very happy with everything the staff do in this care home. Very welcoming and friendly. Every person does an amazing job. My partner's Mum…"   Read all 111 reviews
Location Type Care Home

Nestled within the peaceful surroundings of Pencoed, near Bridgend, Glanffrwd care home offers personalised residential and nursing care to older people. The purpose-built home has a beautiful tea room, hair salon and minibus for trips out. There… Read more about Glanffrwd Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 45 Rooms
  • from £1,068 / week

HC-One Reviews in Bridgend (111)

9.6

HC-One has a Group Review Score of 9.6 (9.616) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience
  • 79
  • 27
  • 4
  • 1
  • 0
Date Published
  • 111
  • 0
  • 2
  • 8
  • 103
Reviewer Connection to HC-One
  • 42
  • 24
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Glanffrwd Care Home

from Lloyd W (Son of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful and caring. Always a delight to visit and have lovely chats.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Norma J (Wife of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think everyone goes above and beyond. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Stuart C (Son of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been here she has settled lovely. The staff are excellent and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Catherine B (Relative of Resident) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with everything the staff do in this care home. Very welcoming and friendly. Every person does an amazing job. My partner's Mum seems very happy and well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Gerald C (Husband of Resident) published on 11 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no fault with the home. The care is absolutely marvellous. I know my wife is in safe hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from S T (Son of Resident) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is in the home and I can see she has the best care from the home. I think extra credit should go to four members of staff in particular as they work so hard looking after my mother and I can see that they go over and above not only for my mother but for myself and my father. They always make
us feel welcome, informed and offer anything they can to help. They’re a credit to the home. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Emrys E (Husband of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been a breath of fresh air for my wife and myself when she was transferred to Glanffrwd from another care home.
She is much better cared for here which is much closer to my home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from S B (Daughter of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my mother was resident for only a short period of time, we were immediately struck by how welcoming, caring and understanding the staff are in this beautiful care home. They could not do enough to help us through an immensely difficult time, ensuring my mother was treated with complete dignity
and respect. The home itself has a lovely, warm and homely atmosphere and is spotlessly clean. I would highly recommend Glanffrwd Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Brian W (Son-in-law of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law sadly passed away at Glanffrwd recently. She had resided for five years and ten months. All staff were excellent. The caring staff were exceptional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Carol W (Daughter of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother passed away recently, she was at the home for five years and ten months. The care at the home was exceptional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Joanne V (Niece of Resident) published on 19 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a beautiful place, lovely and very clean. Very friendly staff, plenty of entertainment going on for the residents and the food looks very nice. Overall, it's a lovely home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Elaine M (Daughter of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Much more staff are needed. More activities needed.
The staff are great with my mum, so kind and caring.
Even with all her falls.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Glanffrwd Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your lovely comments about how kind and caring the staff at Glanffrwd are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Merryl R (Daughter of Resident) published on 28 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a friendly atmosphere. My mother was always clean and well dressed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from C D (Daughter of Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care shown to my mother by all staff and management. We as a family were informed of every aspect of my mother's care. Full support shown to the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Jennifer B (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Mum gets is excellent, the staff are caring and compassionate with attention to every little detail. We are always informed of Mum's changing health conditions and the government guidelines. A little more care is needed with the laundry - folding and hanging (I understand this may be staff
shortages).
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Glanffrwd Care Home
I am sorry you have experienced concerns in relation to our laundry service. I would like to reassure you that we have suitably skilled and safe levels of staff on duty to support the laundry service…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from S W (Daughter of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to covid restrictions, my mother hasn't adapted to her new situation. The staff have been excellent and tried their best but at 100 years old my mother struggled.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from John H (Son of Resident) published on 10 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having visited her over the last three months I have found the staff extremely helpful and have no complaints. It is difficult to make an appointment to visit sometimes but on the whole satisfactory. My mother seems to be quite happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Pam O (Daughter of Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother reached her 98th birthday this month, she is being looked after extremely well. The excellent nursing care she has received has meant we have lots of time with her. She has been a resident at the care home for almost 4 years. As a family, we wanted to celebrate outside so that her grandchildren
and great-grandchildren could be with her. The staff reinstalled the gazebo outside and to our surprise baked a beautiful cake for us to celebrate with. Mum arrived looking so smart with make-up on and her pearls which made her feel so good and she was more responsive as a result.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Keith M (Husband of Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find the home very clean. The staff I have met are very good to talk to and are good to my wife. I have no complaints about the home or staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Glanffrwd Care Home

from Sian J (Sister-in-law of Resident) published on 9 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the staff, they are very friendly and helpful when we come to visit my sister-in-law.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (6)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact HC-One to verify any information. View our terms and conditions. HC-One has a Platinum Service – more info.