Care Homes Owned by HC-One - The Kind Care Company
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Northumberland for HC-One are showing below.
View the details of all 279 locations (with 26666 reviews) owned by HC-One
HC-One Locations in Northumberland (4)
Hartford Court Care Home
9.9
113 reviews
Cumbrian Road, Cramlington NE23 1DA
"My Mam has been in Hartford since late November 2025. Before she was very much alone other than family visiting. The dementia was causing…" Read all 113 reviews
Location Type Care Home
Hartford Court Care Home, located in the heart of Cramlington, provides personalised residential and residential dementia care to older people. A carefully designed and homely setting, Hartford Court offers a lovely and welcoming environment for… Read more about Hartford Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Visual / Hearing Impairment
- 75 Rooms
- from £1,287 / week
Acomb Court Care Home
9.6
105 reviews
Maidens Walk, Hexham NE46 1EN
"I moved my mother from a good care home in Leeds to be nearer to me. The care and attention of the staff in Acomb Court is superior to that…" Read all 105 reviews
Location Type Care Home
An attractive and welcoming home, Acomb Court Care Home, situated in the centre of the historic town in Hexham, offers a choice of sitting rooms, dining areas and quiet spaces. Residents may also enjoy spending time in the beauty salon, while the large,… Read more about Acomb Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 76 Rooms
- from £1,287 / week
Ashington Grange Care Home
9.6
91 reviews
Moorhouse Lane, Ashington NE63 9LJ
"Mum came to Ashlington Grange Care Home in March following a continued health care review release from a stroke unit. Mum had amazing care…" Read all 91 reviews
Location Type Care Home
Boasting a homely and welcoming environment, Ashington Grange Care Home, located in the peaceful town of Ashington, provides personalised residential, nursing and dementia care to older people. Inside, residents benefit from the choice of four sitting… Read more about Ashington Grange Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 59 Rooms
- from £1,076 / week
Foxton Court Care Home
9.4
83 reviews
Loansdean, Morpeth NE61 2BT
"My father has been looked after very well. He spends most of his days in bed, but he is comfortable, well fed and kept clean. All his needs…" Read all 83 reviews
Location Type Care Home
At Foxton Court Care Home, located in the in the historic town of Morpeth, a team of experienced care professionals provide person-centred residential and residential dementia care to older people. The welcoming home offers landscaped gardens, beautiful… Read more about Foxton Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Visual / Hearing Impairment
- 77 Rooms
- from £1,287 / week
HC-One Reviews in Northumberland (392)
9.5
HC-One has a Group Review Score of 9.5 (9.532) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.
Review of
Acomb Court Care Home
from D R (Husband of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Moved here at the end of November 2025. We were very happy with the pre-assessment and welcome. She has settled into life on the top floor. There are always adjustments to make, and there were some areas of life that regressed. But overall, a calm and successful way of living has been achieved. We have
been impressed and grateful for the dedication and flexibility, and most of all, their kindness in caring. We are still at the stage of wishing there was more day to day continuity.
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Review of
Acomb Court Care Home
from Jon W (Son of Resident) published on 18 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I moved my mother from a good care home in Leeds to be nearer to me. The care and attention of the staff in Acomb Court is superior to that she was used to and she always has the highest praise for their manner and attention.
I have been impressed with the way everyone has worked hard to help my mother
I have been impressed with the way everyone has worked hard to help my mother
integrate into the community, and have ensured she has been involved in most activities. This includes a number of external trips which have helped to keep her interest in life.
I struggle to find anything of significance to suggest as improvements as Acomb Court is proving an excellent place for my mother to live.
I struggle to find anything of significance to suggest as improvements as Acomb Court is proving an excellent place for my mother to live.
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Review of
Hartford Court Care Home
from W H (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mam has been in Hartford since late November 2025.
Before she was very much alone other than family visiting. The dementia was causing her to become a recluse due to confusion and getting lost if ventured out. She is a very independent lady.
Since being in Hartford court she has been much happier,
Before she was very much alone other than family visiting. The dementia was causing her to become a recluse due to confusion and getting lost if ventured out. She is a very independent lady.
Since being in Hartford court she has been much happier,
making friends, and doing loads activities, for example it's the care and entertainment employees go above and beyond.
Getting the best out of my Mam. the first time in years I have seen her smiling and joining in the Christmas singing activities. And fun and games that have been carefully organised so that all the residents can join in.
Getting the best out of my Mam. the first time in years I have seen her smiling and joining in the Christmas singing activities. And fun and games that have been carefully organised so that all the residents can join in.
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Review of
Ashington Grange Care Home
from Robert H (Son of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are the Grange's biggest assets, their positive, pleasant and supportive demeanour helped my mother, who was initially very unsettled, to settle well into her new surroundings.
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Review of
Acomb Court Care Home
from G W (Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care and attention I received from all staff involved was, in all respects, exemplary and very deeply impressive. All concerned since my arrival clearly are naturally caring people who have been carefully recruited and appointed. Giving confidence in security and comfort, confidence and security
in future stay.
Also, all food so far received to me have been most tasty, sufficiently high in quantity and quality of service than was anticipated. I am impressed.
Also, all food so far received to me have been most tasty, sufficiently high in quantity and quality of service than was anticipated. I am impressed.
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Review of
Acomb Court Care Home
from Deborah P (Sister of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We had to bring my sister back to the UK urgently after she had lived abroad for many years and needed care. Acomb Court has been outstanding in supporting us through this initial stage of what could have been a traumatic time for someone with cognitive decline.
Every staff member has treated my
Every staff member has treated my
sister with kindness and dignity at all times. The care shown and attention to detail has demonstrated a very well run organisation with the emphasis on caring for the individual. The food provided is of a very high standard and communal areas are very pleasant. The rooms are always clean and tidy, as is my sister, who is thoroughly enjoying being cared for at Acomb Court. I would not hesitate to recommend. Thank you.
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Review of
Ashington Grange Care Home
from Cherry L (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Although mam was admitted to Ashington Grange at quite short notice, as the hospital needed her bed, everyone went out of their way to make her feel welcome.
Staff have done their best to integrate her with the other residents and encouraged her to join in with various activities on offer. The overwhelming
Staff have done their best to integrate her with the other residents and encouraged her to join in with various activities on offer. The overwhelming
atmosphere is one of support and friendliness from all staff.
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Review of
Acomb Court Care Home
from J E (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Whenever I come to visit my mother, Acomb Court staff give a warm and friendly welcome. It feels like mams home.
Mam is always clean, tidy and sings the praises of how well looked after she is.
I have no worries at all about the care she receives here.
Mam is always clean, tidy and sings the praises of how well looked after she is.
I have no worries at all about the care she receives here.
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Review of
Foxton Court Care Home
from M J (Respite Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Comfortable, well looked after and caring, nice staff in a lovely home. No petty rules, furnishings lovely. Everybody knocked on room door; your room was kept private. Regular checks throughout night by staff, felt well looked after during my 3 weeks respte stay.
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Review of
Acomb Court Care Home
from Julie G (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Acomb Court has been an excellent place of care for our Mam. The staff are caring, considerate and hard working. and mam is very happy to be here. We feel that she is cared for to a high standard, and the staff genuinely care for the residents. Thank you.
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Review of
Acomb Court Care Home
from M A (Wife of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely home, staff have been so helpful. Alison and all the management have been wonderful with myself.
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Review of
Hartford Court Care Home
from Simon R (Husband of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My review is 'very good' because the attention to detail, quality, food, cleanliness and staff commitment allow me to relax in the knowledge that my wife is truly cared for. Well done!
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Review of
Acomb Court Care Home
from Amanda K (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The standard of care is very good, the staff are kind and committed to their duty of care - always patient with the residents. We are grateful to them.
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Review of
Hartford Court Care Home
from Lynne F (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So happy with my mom's care. Not to forget the admissions manager who made it all happen. Staff are all very friendly. From admission, everything has been marvellous.
I have no worries about Mom as I know she is in the best care. It is home from home. Also, since she has been here, she has put on
I have no worries about Mom as I know she is in the best care. It is home from home. Also, since she has been here, she has put on
a stone in weight.
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Review of
Foxton Court Care Home
from Marilyn T (Respite Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came to Foxton Court after hospital discharge from a hip replacement. I originally booked or a 2 week stay but extended it to 19 days as I enjoyed it so much. The standard of care, although I did not need much help, was good, but what was most outstanding was the friendliness of all the staff, and
the warm welcome they gave me. I felt part of a very loving and caring community.
Meals were good and well balanced, with a good choice. In between, coffee, tea, biscuits and fruit were regularly offered.
I had my 80th birthday in here and the staff baked a celebratory cake. All my visitors were made most welcome. My experience here has taken away the fear of having to 'go into care' if I need to be in the future. Cannot recommend highly enough.
Meals were good and well balanced, with a good choice. In between, coffee, tea, biscuits and fruit were regularly offered.
I had my 80th birthday in here and the staff baked a celebratory cake. All my visitors were made most welcome. My experience here has taken away the fear of having to 'go into care' if I need to be in the future. Cannot recommend highly enough.
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Review of
Foxton Court Care Home
from Lynn J (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
On the whole, my experience has been very positive. Staff are always pleasant and very helpful. My mother is very happy here and very well cared for. She says she has no complaints.
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Review of
Foxton Court Care Home
from C S (Son of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been looked after very well. He spends most of his days in bed, but he is comfortable, well fed and kept clean. All his needs are catered for. He is very settled in the home.
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Review of
Foxton Court Care Home
from I O (Resident) assisted by family/friend published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Overall, very happy with the quality of care, activities available, also enjoying going out in the garden during the nice weather.
Care staff are always very warm and friendly.
Really appreciated - my grandaughter & family been able to come and visit me on her wedding day. The home provided a lovely
Care staff are always very warm and friendly.
Really appreciated - my grandaughter & family been able to come and visit me on her wedding day. The home provided a lovely
presecco to. It was nice for me to be a part of her special day. Such a lovely gathering.
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Review of
Foxton Court Care Home
from P T (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visit my mum most days at Foxton Court Care Home. The staff / Carers are all so kind and helpful, my mum is well looked after and most importantly they interact with her and she appreciates that. I must mention the housekeeping girls too, they are brilliant! They are super friendly and chat with
the residents with such a lovely attitude. All in all I feel mum couldn't be a better environment.
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Review of
Acomb Court Care Home
from A A (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum arrived very thin and run-down. She is now looking and feeling a lot stronger and more able to engage with us all. She had a wonderful birthday party arranged by Acomb Court, where all her family and friends were able to see what a great improvement her stay here has made to her recovery from her
hip and arm fracture. I am so grateful for the kindness and patience you have all shown to her and to me.
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Awards / Recognitions (6)
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