Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Ayrshire for HC-One are showing below.

View the details of all 279 locations (with 25494 reviews) owned by HC-One

HC-One Locations in Ayrshire (2)

 
2 Care Homes owned by HC-One in Ayrshire
Fullarton Care Home

Ayr Road, Irvine KA12 8DF 

9.3 58 reviews
"Very attentive, caring. Food is plenty and a good choice. Kept clean. Nothing is too much trouble. Music and singing is good.…"   Read all 58 reviews
Location Type Care Home

Fullarton Care Home, situated in the lovely town centre of Irvine, supports older people to lead their best lives with personalised nursing and nursing dementia care. Fullarton offers many comfortable areas for residents to relax, unwind and socialise.… Read more about Fullarton Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 90 Rooms from £1,306 / week
Claremont Care Home

7 High Thorneyflat Wynd, Ayr KA8 0LS 

8.9 101 reviews
"The nursing home is lovely, staff are very nice treat everyone with respect and dignity, nothing is too much for them. The home is spotless…"   Read all 101 reviews
Location Type Care Home

Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people. Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at… Read more about Claremont Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms from £1,370 / week

HC-One Reviews in Ayrshire (159)

9.6
HC-One has a Group Review Score of 9.6 (9.621) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

  • 15
  • 4
  • 1
  • 0
  • 0

Date Published

159
9
13
20
139
Review of

Fullarton Care Home

from C R (Wife of Resident) published on 1 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Very attentive, caring. Food is plenty and a good choice. Kept clean. Nothing is too much trouble. Music and singing is good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from I A (Daughter of Resident) published on 25 June 2025
Overall Experience  Overall Experience 5.0 out of 5

The staff from the minute you press the door bell are kind and very friendly. What I have witnessed my mum care needs are met. The bedrooms are always clean and tidy my mother is quite content living here and she enjoys the company of the workers when they are working with her. I personally do not have
any problem with the care within the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from Sarah M (Wife of Resident) published on 7 May 2025
Overall Experience  Overall Experience 4.0 out of 5

I find Claremont lovely and the staff very pleasant and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from L M (Granddaughter of Resident) published on 6 May 2025
Overall Experience  Overall Experience 3.0 out of 5

My gran moved into the Claremont in the spring of 2020 during covid times. Generally the staff are pleasant, her room is clean and relatively comfortable. The majority of the nursing staff appear caring and friendly. However there are areas which need improvement. The food quality could be better as
meals often lack variety and flavour. There aint many activities for the residents which can make their days feel long and dull. Another issues is communication. A member of the family stays overseas and at times finds it difficult to get through on the telephone. If these issues were addressed it would make a difference to the overall experience for you residents and their family alike.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from M A (Daughter of Resident) published on 15 April 2025
Overall Experience  Overall Experience 5.0 out of 5

The nursing home is lovely, staff are very nice treat everyone with respect and dignity, nothing is too much for them. The home is spotless clean. My mum has settled in very well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from A E (Son of Resident) published on 8 April 2025
Overall Experience  Overall Experience 5.0 out of 5

My mother's care has been exemplary in all aspects at the Fullarton Care home. After a steep decline in her health, a care home became the only viable option. Not only has Fullarton dealt with her needs, but it's also great to see a marked recovery in her overall health and well-being. The home is a
positive environment; the staff are caring and helpful, and it's great to see my mum becoming part of the community there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from Alex L (Husband of Resident) published on 26 March 2025
Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Cugean Unit 2 and a half years and I visit every day 11am - 12.30 and all staff could not be more helpful and are always very welcoming every day. Hope you can keep up this excellent standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from E D (Daughter of Resident) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Claremont C/H have made an excellent choice in the staff they employed, all are so helpful and caring to all the residents. Mum said the food is lovely and lots of it, to eat. She has put weight on. I would recommend Claremont C/H to anyone who is looking for somewhere for a family member as I am so
impressed with the care they give and I am glad my mum is one, of them. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from C R (Daughter of Resident) published on 20 February 2025
Overall Experience  Overall Experience 5.0 out of 5

My dad has been living at Claremont for over a year now and we are so grateful for the care and support he receives. The staff show genuine kindness and compassion to him and bring humour into his support which is so important to him. We are always made to feel welcome when we visit and the management
team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from Catherine D (Daughter of Resident) published on 6 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I was impressed with the quality of care and attention provided to my mum. The staff are warm and approachable. The facilities were clean and maintained. The communal space is lovely and offers the opportunity to have a cup of tea with your loved ones.
Overall, the nursing home provides an excellent
balance of professional care and homely atmosphere. I would highly recommend it to anyone looking for a safe, caring environment for their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from Patrick M (Son of Resident) published on 6 January 2025
Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this care home. The overall experience is first class. With special mention to one staff member in particular, she is absolutely a gem whatever you pay her it is not enough, she treats my old man with respect and dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from S B (Son of Resident) published on 25 November 2024
Overall Experience  Overall Experience 4.0 out of 5

Home staff are genuine in their care for father in a very difficult stage of life. Can never be excellent in a lot of categories as you need more staff. Could do with painting to to keep property fresh. Although father refuses to eat food it looks excellent. The staff cooperate well together and seem
well managed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from David F (Power of Attorney of Resident) published on 22 November 2024
Overall Experience  Overall Experience 5.0 out of 5

Fullarton Care Home is a very happy welcoming environment. The staff are very caring and approachable. The trained nurses are giving first-rate care to the residents. The care staff are attentive and always available to help. The office staff are always happy to help with advice. The housekeeping is
excellent and cleanliness is very high. I would highly recommend this excellent care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from Sandra J (Niece of Resident) published on 9 May 2024
Overall Experience  Overall Experience 4.0 out of 5

With what is a sad, difficult time, I would say it has been made easier by the staff. Overall, I am pleased with all staff who I find approachable and helpful. Cleanliness is great.
Activities good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from N B (Daughter of Resident) published on 8 May 2024
Overall Experience  Overall Experience 5.0 out of 5

Our mum has memory problems. Staff and management are always available to keep us informed, whether it be health issues, activities or day-to-day happenings.
Staff are always very friendly and very caring when looking after residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from K D (Daughter of Resident) published on 5 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Very positive, happy with all aspects of care.
The staff are very caring and approachable.
Communication is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Fullarton Care Home

from J A (Friend of Resident) published on 4 January 2024
Overall Experience  Overall Experience 5.0 out of 5

Visit my dear, close friend of forty years. Over the years I have visited several nursing homes and have found my weekly visits to Fullarton Care Home to be more than satisfactory. My friend appears to be happy and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from E B (Daughter of Resident) published on 18 December 2023
Overall Experience  Overall Experience 5.0 out of 5

So far our experience with Claremont has been excellent. The only feedback for improvement would be the nurse and staff alarms are very loud in communal areas and the laundry does get a little mixed up despite name tags. Other than this, the staff have been amazing, very caring and genuine. We have
peace of mind our mother is safe and surrounded by people who care about her.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Claremont Care Home

Thank you for taking the time to submit a review and for your open and honest feedback, We are sorry that the nurse call system is loud however, this is an important system that alerts staff when residents require assistance or in an emergency. Unfortunately, the design of the system does not allow for it to be turned down in certain areas. Staff try their best to answer these promptly and both the Home Manager and Deputy Manager monitor this during walk rounds. We are sorry to hear that you have had issues with our laundry service, we do have a system in place which is supported by our keyworker process. We currently have a focus on the keyworker process and are hopeful that the outcome of this will contribute to a better laundry service. Once again, thank you for taking the time to give us feedback to help us improve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from J F (Friend of Resident) published on 15 December 2023
Overall Experience  Overall Experience 5.0 out of 5

The room is clean and tidy. The staff are friendly. The staff have always been kind, friendly and caring. It's good to have individual rooms and still meet others. Nice View.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Claremont Care Home

from Dawn C (Daughter of Resident) published on 20 November 2023
Overall Experience  Overall Experience 5.0 out of 5

Mum is given the most attentive care. The staff always make her smile. We are kept informed about any changes. We are happy that mum is well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Loading...

Awards / Recognitions (6)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact HC-One to verify any information. View our terms and conditions. HC-One has a Platinum Service – more info.