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Care Homes Owned by HC-One - The Kind Care Company

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Ayrshire for HC-One are showing below.

View the details of all 279 locations (with 25809 reviews) owned by HC-One

HC-One Locations in Ayrshire (2)

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2 Care Homes owned by HC-One in Ayrshire
Fullarton Care Home

Ayr Road, Irvine KA12 8DF 

9.3 59 reviews
"Very attentive, caring. Food is plenty and a good choice. Kept clean. Nothing is too much trouble. Music and singing is good.…"   Read all 59 reviews
Location Type Care Home

Fullarton Care Home, situated in the lovely town centre of Irvine, supports older people to lead their best lives with personalised nursing and nursing dementia care. Fullarton offers many comfortable areas for residents to relax, unwind and socialise.… Read more about Fullarton Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 90 Rooms
  • from £1,306 / week
Claremont Care Home

7 High Thorneyflat Wynd, Ayr KA8 0LS 

9.1 102 reviews
"Our family are delighted with the care my mother receives. The home is modern, spacious and well appointed. The staff are attentive,…"   Read all 102 reviews
Location Type Care Home

Situated in Whitletts in the seaside town of Ayr, Claremont Care Home offers personalised nursing and nursing dementia care to older people. Recently benefiting from an extensive refurbishment programme, residents at Claremont are sure to feel at… Read more about Claremont Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • 80 Rooms
  • from £1,370 / week

HC-One Reviews in Ayrshire (161)

9.6

HC-One has a Group Review Score of 9.6 (9.624) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Claremont Care Home

from Stewart K (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family are delighted with the care my mother receives. The home is modern, spacious and well appointed. The staff are attentive, supportive and take great care of mum. Overall we could not be happier!
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Review of

Fullarton Care Home

from Matthew T (Husband of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I write this on behalf of my wife, who has stayed here for the past 6 weeks. Overall, I have found the staff and facilities excellent, always understanding patients' needs. I appreciate that they, at times, don't have an easy job. Everything is run very professionally. Cleanliness - spotless
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Review of

Fullarton Care Home

from C R (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very attentive, caring. Food is plenty and a good choice. Kept clean. Nothing is too much trouble. Music and singing is good.
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Review of

Fullarton Care Home

from I A (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff from the minute you press the door bell are kind and very friendly. What I have witnessed my mum care needs are met. The bedrooms are always clean and tidy my mother is quite content living here and she enjoys the company of the workers when they are working with her. I personally do not have
any problem with the care within the home.
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Review of

Claremont Care Home

from Sarah M (Wife of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Claremont lovely and the staff very pleasant and caring.
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Review of

Claremont Care Home

from L M (Granddaughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My gran moved into the Claremont in the spring of 2020 during covid times. Generally the staff are pleasant, her room is clean and relatively comfortable. The majority of the nursing staff appear caring and friendly. However there are areas which need improvement. The food quality could be better as
meals often lack variety and flavour. There aint many activities for the residents which can make their days feel long and dull. Another issues is communication. A member of the family stays overseas and at times finds it difficult to get through on the telephone. If these issues were addressed it would make a difference to the overall experience for you residents and their family alike.
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Review of

Claremont Care Home

from M A (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home is lovely, staff are very nice treat everyone with respect and dignity, nothing is too much for them. The home is spotless clean. My mum has settled in very well.
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Review of

Fullarton Care Home

from A E (Son of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's care has been exemplary in all aspects at the Fullarton Care home. After a steep decline in her health, a care home became the only viable option. Not only has Fullarton dealt with her needs, but it's also great to see a marked recovery in her overall health and well-being. The home is a
positive environment; the staff are caring and helpful, and it's great to see my mum becoming part of the community there.
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Review of

Claremont Care Home

from Alex L (Husband of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in Cugean Unit 2 and a half years and I visit every day 11am - 12.30 and all staff could not be more helpful and are always very welcoming every day. Hope you can keep up this excellent standard.
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Review of

Claremont Care Home

from E D (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Claremont C/H have made an excellent choice in the staff they employed, all are so helpful and caring to all the residents. Mum said the food is lovely and lots of it, to eat. She has put weight on. I would recommend Claremont C/H to anyone who is looking for somewhere for a family member as I am so
impressed with the care they give and I am glad my mum is one, of them. Thank you.
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Review of

Claremont Care Home

from C R (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been living at Claremont for over a year now and we are so grateful for the care and support he receives. The staff show genuine kindness and compassion to him and bring humour into his support which is so important to him. We are always made to feel welcome when we visit and the management
team.
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Review of

Fullarton Care Home

from Catherine D (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was impressed with the quality of care and attention provided to my mum. The staff are warm and approachable. The facilities were clean and maintained. The communal space is lovely and offers the opportunity to have a cup of tea with your loved ones.
Overall, the nursing home provides an excellent
balance of professional care and homely atmosphere. I would highly recommend it to anyone looking for a safe, caring environment for their loved ones.
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Review of

Claremont Care Home

from Patrick M (Son of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for this care home. The overall experience is first class. With special mention to one staff member in particular, she is absolutely a gem whatever you pay her it is not enough, she treats my old man with respect and dignity.
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Review of

Fullarton Care Home

from S B (Son of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home staff are genuine in their care for father in a very difficult stage of life. Can never be excellent in a lot of categories as you need more staff. Could do with painting to to keep property fresh. Although father refuses to eat food it looks excellent. The staff cooperate well together and seem
well managed.
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Review of

Fullarton Care Home

from David F (Power of Attorney of Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fullarton Care Home is a very happy welcoming environment. The staff are very caring and approachable. The trained nurses are giving first-rate care to the residents. The care staff are attentive and always available to help. The office staff are always happy to help with advice. The housekeeping is
excellent and cleanliness is very high. I would highly recommend this excellent care home.
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Review of

Fullarton Care Home

from Sandra J (Niece of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
With what is a sad, difficult time, I would say it has been made easier by the staff. Overall, I am pleased with all staff who I find approachable and helpful. Cleanliness is great.
Activities good.
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Review of

Fullarton Care Home

from N B (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has memory problems. Staff and management are always available to keep us informed, whether it be health issues, activities or day-to-day happenings.
Staff are always very friendly and very caring when looking after residents.
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Review of

Fullarton Care Home

from K D (Daughter of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive, happy with all aspects of care.
The staff are very caring and approachable.
Communication is excellent.
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Review of

Fullarton Care Home

from J A (Friend of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visit my dear, close friend of forty years. Over the years I have visited several nursing homes and have found my weekly visits to Fullarton Care Home to be more than satisfactory. My friend appears to be happy and well cared for.
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Review of

Claremont Care Home

from E B (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far our experience with Claremont has been excellent. The only feedback for improvement would be the nurse and staff alarms are very loud in communal areas and the laundry does get a little mixed up despite name tags. Other than this, the staff have been amazing, very caring and genuine. We have
peace of mind our mother is safe and surrounded by people who care about her.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Claremont Care Home

Thank you for taking the time to submit a review and for your open and honest feedback, We are sorry that the nurse call system is loud however, this is an important system that alerts staff when residents require assistance or in an emergency. Unfortunately, the design of the system does not allow for it to be turned down in certain areas. Staff try their best to answer these promptly and both the Home Manager and Deputy Manager monitor this during walk rounds. We are sorry to hear that you have had issues with our laundry service, we do have a system in place which is supported by our keyworker process. We currently have a focus on the keyworker process and are hopeful that the outcome of this will contribute to a better laundry service. Once again, thank you for taking the time to give us feedback to help us improve.

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Awards / Recognitions (6)

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