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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Durham for HC-One are showing below.

View the details of all 279 locations (with 26872 reviews) owned by HC-One

HC-One Locations in Durham (11)

 - Browse 11 Care Homes owned by HC-One in Durham
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Eden House Care Home
Cockton Hill Road, Bishop Auckland DL14 6EN 
Top 20 carehome award certificate
10 99 reviews
Eden House Care Home, Bishop Auckland, Durham
Top 20 carehome award certificate
"My mum had dementia and in her final days, stage 4 cancer. My mum was cared for with remarkable compassion by the staff here. Their…"   Read all 99 reviews
  • from £1,407 / week
  • 53 Rooms
Location Type Care Home

Eden House Care Home, located in the peaceful town of Bishop Auckland, provides personalised residential and residential dementia care to older people. The warm and friendly home offers residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Jack Dormand Care Home
Fourth Street, Horden, Peterlee SR8 4LD 
9.9 99 reviews
Jack Dormand Care Home, Peterlee, Durham
"Jack Dormand Care Home in Peterlee provides outstanding care in a warm and supportive environment. My brother is a resident there, and I am…"   Read all 99 reviews
  • from £1,137 / week
  • 43 Rooms
Location Type Care Home

Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Greenways Court Care Home
Delves Lane, Consett DH8 7EE 
9.9 159 reviews
Greenways Court Care Home, Consett, Durham
"My brother has settled well into the home. The staff have got to know him well in a very short time. I go every day to see him and from…"   Read all 159 reviews
  • from £1,287 / week
  • 51 Rooms
Location Type Care Home

In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people. The welcoming home offers many comfortable areas ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Defoe Court Care Home
Defoe Crescent, Newton Aycliffe DL5 4JP 
9.9 227 reviews
Defoe Court Care Home, Newton Aycliffe, Durham
"The whole team at Defoe Court go over and above to make sure our dad is well looked after. Although he is poorly he really appreciates how…"   Read all 227 reviews
  • from £1,276 / week
  • 41 Rooms
Location Type Care Home

Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people. The lovely home offers an ever-popular hairdressing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Grampian Court Care Home
Grampian Drive, Peterlee SR8 2LR 
9.9 224 reviews
Grampian Court Care Home, Peterlee, Durham
"So pleased to have our mam living in Grampian Court where we know she is being well looked after and safe. The staff are kind, caring and…"   Read all 224 reviews
  • from £1,311 / week
  • 57 Rooms
Location Type Care Home

Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care. This warm, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Stoneleigh Care Home
Durham Road, Annfield Plain, Stanley DH9 7XH 
9.8 190 reviews
Stoneleigh Care Home, Stanley, Durham
"I would highly recommend Stoneleigh to friends and family. It is a very warm and welcoming home. All staff are friendly and happy to help…"   Read all 190 reviews
  • from £1,203 / week
  • 36 Rooms
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Lothian House Care Home
Clyde Terrace, Spennymoor DL16 7SG 
9.8 214 reviews
Lothian House Care Home, Spennymoor, Durham
"I can't complain about my father's care the carers are outstanding and very understanding he is upstairs in lothium house and he is happy…"   Read all 214 reviews
  • from £1,286 / week
  • 48 Rooms
Location Type Care Home

Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beaconsfield Court Care Home
Galgate, Barnard Castle DL12 8ES 
9.5 115 reviews
Beaconsfield Court Care Home, Barnard Castle, Durham
"I regularly visit my friend who is a long term resident at Beaconsfield care home. I am always impressed by the front of house decor and…"   Read all 115 reviews
  • from £1,340 / week
  • 32 Rooms
Location Type Care Home

Located in the attractive town of Barnard Castle in County Durham, Beaconsfield Court is a purpose built care home offering residential and residential dementia care. The extensively trained team ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Margaret's Care Home
St Margarets Garth, Crossgate, Durham DH1 4DS 
9.4 99 reviews
St Margaret's Care Home, Durham, Durham
"The team at St Margaret's have been nothing short of amazing! They have helped us to move our mother seamlessly into care setting. The…"   Read all 99 reviews
  • from £1,287 / week
  • 60 Rooms
Location Type Care Home

Overlooking Durham Cathedral and Castle, St Margaret’s Care Home offers personalised residential, nursing and residential dementia care to older people. From the lovely en-suite bedrooms and hair ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Melbury Court Care Home
Old Dryburn Way, Durham DH1 5SE 
9.4 136 reviews
Melbury Court Care Home, Durham, Durham
"Care home is welcoming, clean and homely. Staff are lovely, caring and empathetic. Residents are treated with respect and patience and are…"   Read all 136 reviews
  • from £1,360 / week
  • 88 Rooms
Location Type Care Home

Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care. The lovely home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
St Clare's Court Care Home
Central Avenue, Newton Aycliffe DL5 5QH 
9.1 114 reviews
St Clare's Court Care Home, Newton Aycliffe, Durham
"From her initial visit our mam felt welcome, relaxed and safe at st Clares. Over the following months her care has been exceptional and all…"   Read all 114 reviews
  • from £1,304 / week
  • 58 Rooms
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

HC-One Reviews in Durham (1676)

9.5

HC-One has a Group Review Score of 9.5 (9.531) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

St Clare's Court Care Home

from Emma B (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived here for two years and has dementia. A few nights ago she had a fall and the staff were wonderful. Erin, the senior on duty, phoned me straight away to explain what had happened and that 111 had been contacted and paramedics were on their way. I drove to the home at about 10pm and although
it was a busy time with residents settling for the night, the staff were calm, organised and very kind.


They explained everything clearly, asked if Mum or I would like a cup of tea, and one of the team brought me a chair so I could sit beside her while we waited. Watching how they treated every resident with patience, dignity and care was lovely to see.


My mum has very poor eyesight, so the staff wearing their uniforms even on night shift really helps her recognise who is caring for her. Seeing their professionalism and kindness day and night gives our family great comfort. We are very grateful to them all.

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Review of

Melbury Court Care Home

from J F (Granddaughter of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home is welcoming, clean and homely. Staff are lovely, caring and empathetic. Residents are treated with respect and patience and are kept safe and looked after.
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Review of

St Clare's Court Care Home

from S W (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From her initial visit our mam felt welcome, relaxed and safe at st Clares. Over the following months her care has been exceptional and all the staff have been genuinely caring, thoughtful and professional. The variety of activities and opportunities mam has enjoyed and have helped her rediscover her
fun side and enthusiasm for life. Her room is comfortable and she looks forward to meal times and the wide selection of menu. Our family feel reassured that our precious mam is in the right place and receiving the best standard of care.
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Review of

Jack Dormand Care Home

from M G (Daughter of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Daughter of Clare. I feel mom is very well cared for and well respected. and treated with dignity.
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Review of

Jack Dormand Care Home

from J S (Friend of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care given to my friend. She enjoys the entertainment and the food. The staff are always friendly and look after my friend with dignity and respect and she is well cared for. Top marks deserved by everyone at Jack Dormand.
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Review of

Stoneleigh Care Home

from B P (Wife of Resident) published on 19 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good from what I see. Atmosphere good pleasant staff are approachable and polite, clean dressed nicely, warm and comfortable.
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Review of

Greenways Court Care Home

from Arthur E (Resident) assisted by family/friend published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Greenways for 5 years. there is only one world to describe my overall experience and that is excellent.
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Review of

Beaconsfield Court Care Home

from Ali I (Friend of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I regularly visit my friend who is a long term resident at Beaconsfield care home.
I am always impressed by the front of house decor and coffee shop style area to relax and meet my friend in.
My visit at Xmas was for a Christmas fair with stalls and entertainment for everyone to enjoy.
It was a delight
to see how tasteful the Xmas deco around the home and how busy and fun the fair was.
Sooo Christmasy!
Both the residents and staff were all interacting and engaged in the festivities.
The best I've seen in this home!
Well done to all who organised and participated making it a great day .
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Review of

Lothian House Care Home

from Liane B (Relative of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't complain about my father's care the carers are outstanding and very understanding he is upstairs in lothium house and he is happy there he is always clean and very well fed anything you ask the carers are straight there to assist if they are busy they still make sure to assist you to help
when they can my father loves to go in the lounge and sit with all residents and staff they either have chats or watch movies which he loves.
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Review of

Lothian House Care Home

from Samantha C (Daughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is always well cared for, if any of us have any concerns we only have to ask and they will sort it out. He has lived here for 7 years and the staff have become family to him. We as a family are very happy with Lothian house
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Review of

Grampian Court Care Home

from A W (Daughter of Resident) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam seems really happy. It's taken a lot of pressure off me to know that she is being looked after. All the staff are lovely and friendly. The valentines date my mam had was lovely. I am happy with everything, the food could be a bit better and warmer
Reply from Julie Caygill, Hospital Liaison Team Administrator at Grampian Court Care HomeThank you for your review. Were pleased to hear that you are happy with the quality of care your mum receives at Grampian Court care home. Regarding the food, we will share your comments with the team, as we value all feedback and use it to make improvements where needed.
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Review of

Grampian Court Care Home

from L H (Daughter of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic staff - very helpful treat residence as family. There is always something to do with the residence and they always celebrate key dates throughout the year.
Best decision we made to move to this home - it's bright, clean and welcoming
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Review of

Grampian Court Care Home

from Denise W (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
So pleased to have our mam living in Grampian Court where we know she is being well looked after and safe. The staff are kind, caring and approachable. Mam has been a resident for 20 months and continues to be happy there. The standards are very high and feels more like a hotel than a care home. There
are lots of activities and food is very good. Any queries are always dealt with efficiently. I would highly recommend Grampian. Excellent care home!
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Review of

Grampian Court Care Home

from A C (Son of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lindsay is a shining star in the care team. Her dedication is wonderful and her singing always brings a smile to everyone's faces. Her care for the residents is first class and she always goes the extra mile ensuring the residents receive a top class service.
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Review of

Jack Dormand Care Home

from N T (Brother of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jack Dormand Care Home in Peterlee provides outstanding care in a warm and supportive environment. My brother is a resident there, and I am continually reassured by the kindness, professionalism and compassion shown by all staff.
The team take the time to truly understand residents as individuals,
treating them with dignity and respect at all times. The home is clean, welcoming and well managed, with excellent communication and a real sense of community. I would highly recommend Jack Dormand Care Home to anyone seeking high-quality care for a loved one.
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Review of

St Clare's Court Care Home

from M R (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
5 star home what else can I say!
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Review of

Stoneleigh Care Home

from Joane F (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Stoneleigh to friends and family. It is a very warm and welcoming home. All staff are friendly and happy to help with anything they can. Mam has always been kept well and well presented. The home is always clean and the rooms always clean and tidy. Our mam has been happy through
out her stay.
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Review of

Stoneleigh Care Home

from Andrea W (Daughter of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Stoneleigh Care Home. Throughout my mams stay she has been happy clean and well seen to. The home is always clean and tidy, rooms are kept to a high standard.
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Review of

Grampian Court Care Home

from David M (Son of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One word - 'excellent'
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Review of

Grampian Court Care Home

from Margaret C (Daughter of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and welcoming, well run, and they have plenty activities for everyone to do
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Awards / Recognitions (7)

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