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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Durham for HC-One are showing below.

View the details of all 279 locations (with 25495 reviews) owned by HC-One

HC-One Locations in Durham (11)

 
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11 Care Homes owned by HC-One in Durham
Eden House Care Home

Cockton Hill Road, Bishop Auckland DL14 6EN 

9.9 86 reviews
"I've been really pleased with the overall care from all the staff at Eden House. I feel reassured that my dad is well looked after and…"   Read all 86 reviews
Location Type Care Home

Eden House Care Home, located in the peaceful town of Bishop Auckland, provides personalised residential and residential dementia care to older people. The warm and friendly home offers residents the choice of many comfortable communal areas to relax,… Read more about Eden House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 53 Rooms from £1,208 / week
St Clare's Court Care Home

Central Avenue, Newton Aycliffe DL5 5QH 

9.9 110 reviews
"My mother continues to receive excellent care at St. Clare's Court Care Home. She recently required a referral to a district nurse and…"   Read all 110 reviews
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A luxurious home with a warm and welcoming atmosphere, St… Read more about St Clare's Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 58 Rooms from £1,224 / week
Jack Dormand Care Home

Fourth Street, Horden, Peterlee SR8 4LD 

9.9 112 reviews
"I am always happy here. I like to join in with activities and staff are really nice. They deserve a pay rise.…"   Read all 112 reviews
Location Type Care Home

Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care. The home offers a comfortable environment for all residents… Read more about Jack Dormand Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 43 Rooms from £1,068 / week
Lothian House Care Home

Clyde Terrace, Spennymoor DL16 7SG 

9.9 207 reviews
"When looking for a care home, this was the first place we visited. I didn't feel the need to look any further. The care home is spotless,…"   Read all 207 reviews
Location Type Care Home

Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens… Read more about Lothian House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 48 Rooms from £1,207 / week
Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR 

9.9 215 reviews
"My aunt has resided at Grampian Court Care Home for approx 2 years. I could not praise the staff (ALL STAFF) highly enough. They very…"   Read all 215 reviews
Location Type Care Home

Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care. This warm, welcoming home offers a choice of several comfortable sitting… Read more about Grampian Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Visual / Hearing Impairment
  • Eating Disorders
  • 57 Rooms from £1,231 / week
Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH 

9.9 168 reviews
"Mother has been resident for several months we found everything & everyone totally to our satisfaction & that has continued throughout.…"   Read all 168 reviews
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to enjoy such as on-site hair salon,… Read more about Stoneleigh Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • 36 Rooms from £1,029 / week
Greenways Court Care Home

Delves Lane, Consett DH8 7EE 

9.8 152 reviews
"My father has recently moved into this facility, he is very happy there, I am very pleased with the staff and the carers they have made him…"   Read all 152 reviews
Location Type Care Home

In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people. The welcoming home offers many comfortable areas for residents to relax and socialise. The landscaped… Read more about Greenways Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 51 Rooms from £1,208 / week
Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP 

9.8 223 reviews
"Home and staff are amazing, clean, staff are very friendly, smart and very good with my cousin. The chef comes and asks my cousin what she…"   Read all 223 reviews
Location Type Care Home

Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people. The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for… Read more about Defoe Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 41 Rooms from £1,198 / week
Beaconsfield Court Care Home

Galgate, Barnard Castle DL12 8ES 

9.7 114 reviews
"I feel very comfortable and everyone very friendly. On a smooth/puree type food preparation and is varied in choice.…"   Read all 114 reviews
Location Type Care Home

Located in the attractive town of Barnard Castle in County Durham, Beaconsfield Court is a purpose built care home offering residential and residential dementia care. The extensively trained team will deliver all the specialist care and support services… Read more about Beaconsfield Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 32 Rooms from £1,258 / week
Melbury Court Care Home

Old Dryburn Way, Durham DH1 5SE 

9.4 131 reviews
"My Dad recently passed away, whilst in the care of the staff at Melbury court. I can honestly say that the care and support my Dad received…"   Read all 131 reviews
Location Type Care Home

Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care. The lovely home offers many facilities for residents to enjoy such as on-site… Read more about Melbury Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 88 Rooms from £1,276 / week
St Margaret's Care Home

St Margarets Garth, Crossgate, Durham DH1 4DS 

9.4 96 reviews
"Moving my dad to a care home was a difficult decision to make but the staff at St Margaret's have been wonderful. The atmosphere is calm…"   Read all 96 reviews
Location Type Care Home

Overlooking Durham Cathedral and Castle, St Margaret’s Care Home offers personalised residential, nursing and residential dementia care to older people. From the lovely en-suite bedrooms and hair salon to the large patio area and wellbeing programme,… Read more about St Margaret's Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms from £1,208 / week

HC-One Reviews in Durham (1614)

9.6
HC-One has a Group Review Score of 9.6 (9.621) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Date Published

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1278
Review of

Jack Dormand Care Home

from R H (Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well looked after by the staff, they always get me what I need. I enjoy chatting to them.

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Review of

Jack Dormand Care Home

from R M (Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel so happy here and safe. The staff are always nice and asking if I need anything. I enjoy placing bowls and bingo.

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Review of

Jack Dormand Care Home

from A B (Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always happy here. I like to join in with activities and staff are really nice. They deserve a pay rise.

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Review of

Eden House Care Home

from George L (Son of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mother came to Eden House til she passed, she was treated with warmth, care and love.
In the last of her days, the staff went far beyond than I expected.

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Review of

Eden House Care Home

from D W (Son of Resident) published on 1 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been really pleased with the overall care from all the staff at Eden House. I feel reassured that my dad is well looked after and safe. He looks like a new man again. Thank you to all the staff and management for all you do.

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Review of

Greenways Court Care Home

from Susan T (Daughter of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently moved into this facility, he is very happy there, I am very pleased with the staff and the carers they have made him very welcome.

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Review of

Greenways Court Care Home

from J P (Wife of Resident) assisted by family/friend published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy being here and the staff are like my family. Very helpful and have a smile every time I see them. Don't have any complaints.

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Review of

Eden House Care Home

from Janet S (Daughter of Resident) published on 24 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam had been at The Eden for over 4 years. During this time the staff had become part of our family. Both Mom and I have received care and help from the staff. I have been kept up to date with any issues relating to Mam and when Mam died in June they were so caring. Clearing her room was going to be
quite stressful but they told me to take my time and not feel I had to rush. I will miss them.

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Review of

Lothian House Care Home

from Lesley C (Daughter of Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When looking for a care home, this was the first place we visited. I didn't feel the need to look any further. The care home is spotless, well decorated and comfortable and good sized rooms. The staff are very helpful, friendly and always have a smile on their faces treating my mum and residents with
the greatest respect. I'm confident mum is well looked after and cared for in every respect.

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Review of

Grampian Court Care Home

from Kay H (Niece of Resident) published on 22 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has resided at Grampian Court Care Home for approx 2 years. I could not praise the staff (ALL STAFF) highly enough. They very quickly got to know my aunt and established excellent rapport with her. I know all people are different but they seem to very quickly grasp the way to help her without
her losing her dignity (very important for a proud 95 year old) Would consider staff to be 'friends' now.

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Review of

Eden House Care Home

from Martyn W (Nephew of Resident) published on 18 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt and Uncle both went into Eden House within days of each other and, unfortunately, both their stays were relatively short and they died within 3 weeks of each other. However, during their relatively short stay they were treated with dignity and with great care and compassion. My wife and I have
had quite a lot of experience of Care Homes and can honestly say that Eden House was the pick of the bunch.


The nursing staff were outstanding as were the catering staff who went out of there to make my Aunt's puréed food, due to her health, as attractive as possible - as well as being tasty.


My wife and I have no hesitation in recommending Eden House as an excellent place for your relatives to stay.

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Review of

Eden House Care Home

from G H (Son of Resident) published on 18 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stroke it was decided care would be needed to help recovery. Thankfully we chose Eden house for this. From the moment I took mam through the doors it was like visiting family. So welcoming. They introduced her to her room and showed her the facilities, explained the procedure to both of
us and within the hour she was settled and enjoying a nice meal of corned beef hash and sponge pudding. The room was basic as expected but clean and functional. Bed and chair were comfortable and adjustable with a lovely view of the garden through her French window. We added photos to her room and some of her plants to the area outside which made her feel more comfortable. During her stay the staff were great and she never went without. Although reluctant to mix she did spend some time with other resident's especially with one of the jigsaws in process. Now back home we are so grateful for the care, help and support the gave to mother and the family. If needed we would use again.

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Review of

Grampian Court Care Home

from S S (Daughter of Resident) published on 18 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had absolutely no complaints since Mum has been here. The carers and other staff are wonderful, caring, supportive & thoughtful and go out of their way to help Mum. The only thing I would change is Mum's carpet, it has stains from a previous client. There is always something going on for the
residents. The Summer festival was wonderful. We are only just starting our journey of self funding and it has been a shock to us the cost of self funding care.
The home and office have been excellent in supporting us.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Grampian Court Care Home

Thank you for your lovely review, we value all feedback as it helps us to make improvements where required and we will share your kind words with the team. Regarding Mum"s carpet a change has been requested and should be fitted very soon. Thank you, once again, for your kind words.

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Review of

Grampian Court Care Home

from Christine R (Sister of Resident) published on 17 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with care given to my sister. Staff are always kind & considerate wth a great understanding of her condition - Dementia. Staff are very respectful. Having worked as a district nurse and also a nurse in charge of a local home Grampian Court rates 5 stars to me. Food served is of a very
high standard. Laundry always freshly washed & ironed & rooms always clean. Excellent in my opinion. Activities for residents organised very well, always a fun day.

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Review of

Eden House Care Home

from Joyce A (Respite Resident) published on 14 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I was reluctant to go into a care home, I was left with no choice as I found myself in a situation where I needed care for a time. I needed a period of recuperation after suffering a stroke. I needed to choose a care home and because of the high standard which I understand the care home had
I chose Lady Eden. I have no regrets because of my earlier reluctance I found that it was very welcoming. The manager introduced me to a lot of the residents for which I was very pleased. I received excellent care from a very attentive staff.

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Review of

Melbury Court Care Home

from Nicola F (Daughter of Resident) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother required a palliative care bed. Visited the home and was immediately put at ease by the professional approach, advice and information given. Assessment of care needs made promptly, and a smooth transfer to home. The carer has been very good, all staff are friendly and approachable, respectful
and kind. From all staff, ancillary staff, handyman, laundry, carers, nurses and senior management, we cannot thank them enough for their support for us all at an emotional time. This is a well-maintained home, the rooms are good, and very clean. Hardworking staff and polite care teams. My mother was treated with kindness and care, dignity was maintained, and her voice was heard. Thank you.

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Review of

St Clare's Court Care Home

from S W (Daughter of Resident) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant care home as soon as you come through the door you get a warm welcome. The residents are always doing something organised by the activities coordinator. My dad is a resident and has been for over a year, he is happy, well fed and content. They have a mini bus and go out once a fortnight
on trips, which my dad enjoys.

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Review of

St Margaret's Care Home

from Wendy M (Daughter of Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving my dad to a care home was a difficult decision to make but the staff at St Margaret's have been wonderful. The atmosphere is calm and friendly and my dad has made friends and settled in quickly. Thank you.

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Review of

Stoneleigh Care Home

from M S (Son of Resident) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been resident for several months we found everything & everyone totally to our satisfaction & that has continued throughout. Whilst mam has good & bad days due to dementia the staff have been great & always keep us well involved & informed very happy with everything.

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Review of

Eden House Care Home

from Edna R (Relative of Resident) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff and manager very kind and very helpful towards all the patients. The home was very clean (no nasty smells). The rooms were always neat and tidy. When it was meal time I liked how they displayed the food on a tray to show what the patients were going to be eating.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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