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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Durham for HC-One are showing below.

View the details of all 279 locations (with 27162 reviews) owned by HC-One

HC-One Locations in Durham (11)

 - Browse 11 Care Homes owned by HC-One in Durham
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Eden House Care Home
Cockton Hill Road, Bishop Auckland DL14 6EN 
Top 20 carehome award certificate
10 100 reviews
Eden House Care Home, Bishop Auckland, Durham
Top 20 carehome award certificate
"Mam has been in Eden House for 2 months. The staff and management have made what could have been a difficult transition from independent…"   Read all 100 reviews
  • from £1,407 / week
  • 53 Rooms
Location Type Care Home

Eden House Care Home, located in the peaceful town of Bishop Auckland, provides personalised residential and residential dementia care to older people. The warm and friendly home offers residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Jack Dormand Care Home
Fourth Street, Horden, Peterlee SR8 4LD 
9.9 101 reviews
Jack Dormand Care Home, Peterlee, Durham
"This has to be one of the best care homes around. Constant high standard of care and inclusion. The interaction of staff with my mother is…"   Read all 101 reviews
  • from £1,137 / week
  • 43 Rooms
Location Type Care Home

Jack Dormand Care Home, situated just off the coast in the town of Peterlee, supports older people to lead their best lives with personalised residential, nursing and nursing dementia care. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Greenways Court Care Home
Delves Lane, Consett DH8 7EE 
9.9 159 reviews
Greenways Court Care Home, Consett, Durham
"My brother has settled well into the home. The staff have got to know him well in a very short time. I go every day to see him and from…"   Read all 159 reviews
  • from £1,287 / week
  • 51 Rooms
Location Type Care Home

In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people. The welcoming home offers many comfortable areas ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Grampian Court Care Home
Grampian Drive, Peterlee SR8 2LR 
9.9 227 reviews
Grampian Court Care Home, Peterlee, Durham
"My aunt is 98yrs old, with vascular dementia and we had to move her from another care home where she wasn't happy. The carers are…"   Read all 227 reviews
  • from £1,311 / week
  • 57 Rooms
Location Type Care Home

Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care. This warm, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Defoe Court Care Home
Defoe Crescent, Newton Aycliffe DL5 4JP 
9.9 227 reviews
Defoe Court Care Home, Newton Aycliffe, Durham
"The whole team at Defoe Court go over and above to make sure our dad is well looked after. Although he is poorly he really appreciates how…"   Read all 227 reviews
  • from £1,276 / week
  • 41 Rooms
Location Type Care Home

Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people. The lovely home offers an ever-popular hairdressing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Stoneleigh Care Home
Durham Road, Annfield Plain, Stanley DH9 7XH 
9.9 192 reviews
Stoneleigh Care Home, Stanley, Durham
"Excellent staff and admin. The most caring home from the minute you walk in the building. Most impressed by the way everyone treats…"   Read all 192 reviews
  • from £1,203 / week
  • 36 Rooms
Location Type Care Home

Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people. The lovely home offers many ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Lothian House Care Home
Clyde Terrace, Spennymoor DL16 7SG 
9.8 214 reviews
Lothian House Care Home, Spennymoor, Durham
"I can't complain about my father's care the carers are outstanding and very understanding he is upstairs in lothium house and he is happy…"   Read all 214 reviews
  • from £1,286 / week
  • 48 Rooms
Location Type Care Home

Located in the heart of Spennymoor, Lothian House care home offers personalised residential and residential dementia care to older people. The lovely home offers many facilities for residents to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Clare's Court Care Home
Central Avenue, Newton Aycliffe DL5 5QH 
9.6 117 reviews
St Clare's Court Care Home, Newton Aycliffe, Durham
"Since the day my mother arrived at St Clares we have been over the moon with the service provided by everyone. Vicky saw to all our needs,…"   Read all 117 reviews
  • from £1,304 / week
  • 58 Rooms
Location Type Care Home

Ideally situated near the vibrant town centre of Newton Aycliffe in County Durham, St Clare’s Court is a friendly, purpose-built care home offering residential and residential dementia care. A ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
St Margaret's Care Home
St Margarets Garth, Crossgate, Durham DH1 4DS 
9.6 101 reviews
St Margaret's Care Home, Durham, Durham
"We were really satisfied with Dad's care in St Margaret's nursing home. His room was lovely and comfortable and the carers were very…"   Read all 101 reviews
  • from £1,287 / week
  • 60 Rooms
Location Type Care Home

Overlooking Durham Cathedral and Castle, St Margaret’s Care Home offers personalised residential, nursing and residential dementia care to older people. From the lovely en-suite bedrooms and hair ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Beaconsfield Court Care Home
Galgate, Barnard Castle DL12 8ES 
9.5 117 reviews
Beaconsfield Court Care Home, Barnard Castle, Durham
"Mum has settled here very quickly. I believe this has been helped by the fantastic staff who she gets along with very well. They have…"   Read all 117 reviews
  • from £1,340 / week
  • 32 Rooms
Location Type Care Home

Located in the attractive town of Barnard Castle in County Durham, Beaconsfield Court is a purpose built care home offering residential and residential dementia care. The extensively trained team ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Melbury Court Care Home
Old Dryburn Way, Durham DH1 5SE 
9.4 136 reviews
Melbury Court Care Home, Durham, Durham
"Care home is welcoming, clean and homely. Staff are lovely, caring and empathetic. Residents are treated with respect and patience and are…"   Read all 136 reviews
  • from £1,360 / week
  • 88 Rooms
Location Type Care Home

Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care. The lovely home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

HC-One Reviews in Durham (1691)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Stoneleigh Care Home

from Malcolm W (Son of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and admin. The most caring home from the minute you walk in the building.
Most impressed by the way everyone treats residents so caring and lovely here.
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Review of

St Clare's Court Care Home

from Derek M (Son of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the day my mother arrived at St Clares we have been over the moon with the service provided by everyone. Vicky saw to all our needs, the staff are excellent always getting my mother involved with activities they lay on. Can't praise the staff enough thank you.
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Review of

Eden House Care Home

from Steve O (Son of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been in Eden House for 2 months. The staff and management have made what could have been a difficult transition from independent living so much easier. I rarely tick excellent to any survey but in the care of Eden House it is well deserved.
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Review of

Grampian Court Care Home

from Lynne J (Daughter-in-law of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been in the home since September 2025. Firstly she was in two different areas and we felt she needed more stimulation. The staff fully supported our 3 moves and couldn't thank them enough for their support and advice when trying to settle mam and have her love where she lives. Only today
she bought an ornament that mentions home for her room which is great. The staff are so friendly and helpful and when I've had any worries I have no problem approaching who I need to.
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Review of

Grampian Court Care Home

from S L (Niece of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is 98yrs old, with vascular dementia and we had to move her from another care home where she wasn't happy.
The carers are amazing, understanding and patient!
The care home is absolutely gorgeous, and the grounds and surroundings are so peaceful and picturesque
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Review of

Grampian Court Care Home

from Lynn Y (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most important aspect of Grampian Court ar the staff. From the cleaners, catering staff, carers, activity coordinators, admin and management. Everyone knows all the residents. My mother is treated not only with respect (at all times) but with genuine care and friendship. The place feels like home
- not a care home - a home. And also mum feels safe and feels 'at home'. Thank you.
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Review of

St Margaret's Care Home

from Joanne K (Daughter of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were really satisfied with Dad's care in St Margaret's nursing home. His room was lovely and comfortable and the carers were very patient and kind. We would recommend it to anyone. Thanks to all for treating Dad with dignity and respect.
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Review of

Jack Dormand Care Home

from S C (Wife of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was shown kindness and respect by all staff. She enjoyed the food and the conversations. Couldn't have been treated any better. Thank you all.
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Review of

Jack Dormand Care Home

from K B (Friend of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a very pleasant visit to home. Staff very friendly and approachable. Happy to answer questions and very helpful, especially Keith.
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Review of

Jack Dormand Care Home

from B H (Daughter of Resident) assisted by family/friend published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely satisfied and happy in respect of the care my mother in law receives at Jack Dormand care home on a constant high standard. All the staff interact well with her with very high interaction and involvement levels. The communication from the staff to all our family visitors is to be commended.
Entertainment and activities are very good. Keep up the good work.
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Review of

Jack Dormand Care Home

from K H (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has to be one of the best care homes around. Constant high standard of care and inclusion. The interaction of staff with my mother is a pleasure to see any experience. The entertainment and activities are first class with a very pleasant and caring activity team. The staff on my mams unit are excellent
and such lovely people. Communication is first class. So happy mam is so obviously cared for and loved.
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Review of

St Margaret's Care Home

from J G (Wife of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husbands room was clean and tidy and staff were very friendly and respectful and a great help food was very good my husband was comfortable and I would recommend it.
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Review of

Beaconsfield Court Care Home

from Julie S (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled here very quickly. I believe this has been helped by the fantastic staff who she gets along with very well. They have picked up on her foibles, such as no gracy on her food and have developed a friendship with her. She loves her weekly trip to the hairdresser. Tea could be a little more
varied but other than that no complaints.
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Review of

Stoneleigh Care Home

from Heather H (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with all aspects of Stoneleigh caring staff, lovely meals. Mum well cared for.
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Review of

Beaconsfield Court Care Home

from D M (Daughter of Resident) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Beaconsfield in December '25, a very difficult decision for us all.
The staff are very respectful and caring which has made the transition easier, knowing she's safe 24hrs a day with people who genuinely care.
Her room is spacious allowing us to make it more homely with own furniture
& belongings.
Great hairdresser on site which mum likes to attend weekly.
There is a number of activities arranged weekly but mum chooses not to participate, she enjoys knitting & crosswords in her room.
The staff/management are approachable making it easy raise concerns.
Only negative would be the food, mum was an excellent cook/baker so home cooked food is greatly missed.
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Review of

St Clare's Court Care Home

from Anna B (Granddaughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Clare's Court is truly outstanding - all of the staff go above and beyond to ensure that the residents receive high quality care. Words that spring to mind include - kind, caring, nurturing, respectful, trustworthy, honest and supportive.


My Gran has been a resident for just over 18 months and

her care has been faultless from the day that she moved in. Everyone took time to get to know her, engaged her in many activities where she found herself a new lease and renewed love for life and supported her, and us as a family, through hard times of illness.


When visiting, we are always made to feel welcome and part of the St Clare's family. It is always a pleasure.


Thank you all for being caring superstars - it is very true that not all heroes wear capes but you all deserve one!

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Review of

St Clare's Court Care Home

from C B (Daughter of Resident) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was unwell on 12 March. Care shown by all staff was amazing. All staff from housekeeping to senior management are fully invested in wellbeing of all the residents. They go above and beyond to reassure both resident and family members. I cannot speak highly enough of this care home. Absolutely amazing!!
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Review of

St Clare's Court Care Home

from Emma B (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has lived here for two years and has dementia. A few nights ago she had a fall and the staff were wonderful. Erin, the senior on duty, phoned me straight away to explain what had happened and that 111 had been contacted and paramedics were on their way. I drove to the home at about 10pm and although
it was a busy time with residents settling for the night, the staff were calm, organised and very kind.


They explained everything clearly, asked if Mum or I would like a cup of tea, and one of the team brought me a chair so I could sit beside her while we waited. Watching how they treated every resident with patience, dignity and care was lovely to see.


My mum has very poor eyesight, so the staff wearing their uniforms even on night shift really helps her recognise who is caring for her. Seeing their professionalism and kindness day and night gives our family great comfort. We are very grateful to them all.

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Review of

Melbury Court Care Home

from J F (Granddaughter of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care home is welcoming, clean and homely. Staff are lovely, caring and empathetic. Residents are treated with respect and patience and are kept safe and looked after.
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Review of

St Clare's Court Care Home

from S W (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From her initial visit our mam felt welcome, relaxed and safe at st Clares. Over the following months her care has been exceptional and all the staff have been genuinely caring, thoughtful and professional. The variety of activities and opportunities mam has enjoyed and have helped her rediscover her
fun side and enthusiasm for life. Her room is comfortable and she looks forward to meal times and the wide selection of menu. Our family feel reassured that our precious mam is in the right place and receiving the best standard of care.
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Awards / Recognitions (7)

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