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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Staffordshire for HC-One are showing below.

View the details of all 279 locations (with 27162 reviews) owned by HC-One

HC-One Locations in Staffordshire (7)

 - Browse 7 Care Homes owned by HC-One in Staffordshire
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Coopers Croft
Robert Knox Way, Stoke-on-Trent ST4 6FD 
9.9 44 reviews
Coopers Croft, Stoke-on-Trent, Staffordshire
"From the moment we came through the door the warmest welcome awaites us. My mum instantly wanted to stay for 4 week on the spot. All of the…"   Read all 44 reviews
  • from £1,422 / week
  • 66 Rooms
Location Type Care Home

Coopers Croft offers high-quality, residential and dementia care in a warm, welcoming environment designed to feel like home. Staff are caring and compassionate and do their utmost to make a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sedgley Court
Brick Kiln Way, Gospel End, Dudley DY3 4BA 
9.9 66 reviews
Sedgley Court, Dudley, Staffordshire
"Mom recently had a spell in hospital after a fall at home, as a family we decided on respite for mom and chose Sedgley Court. In a few…"   Read all 66 reviews
  • from £1,478 / week
  • 66 Rooms
Location Type Care Home

Sedgley Court offers 24-hour residential and dementia care in a warm, welcoming environment that truly feels like home. Staff are proud to make a meaningful difference to residents' lives - not ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Chaseview Care Home
Water Street, Chase Terrace, Burntwood WS7 1AW 
9.8 107 reviews
Chaseview Care Home, Burntwood, Staffordshire
"Everyone at Chaseview Care Home went above and beyond for both me and my dad. All of the staff were so helpful and friendly! I really…"   Read all 107 reviews
  • from £1,261 / week
  • 60 Rooms
Location Type Care Home

Chaseview Care Home, situated just outside the town of Burntwood, four miles west of Lichfield in Staffordshire, supports older people to lead their best lives with personalised nursing and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Littleton Lodge
Bishop Street, Hednesford, Cannock WS12 4RY 
9.6 80 reviews
Littleton Lodge, Cannock, Staffordshire
"Dad moved into Littleton Lodge in late October 2025. This has been a big transition for dad (and for our family) but this has been…"   Read all 80 reviews
  • from £1,331 / week
  • 66 Rooms
Location Type Care Home

Littleton Lodge provides 24-hour residential and dementia care in a warm and welcoming environment in Cannock in Staffordshire. The team takes pride in making a real difference to residents’ ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Himley Mill Care Home
School Road, Himley, Dudley DY3 4LG 
9.5 105 reviews
Himley Mill Care Home, Dudley, Staffordshire
"It's the 3rd home he has been for dementia over the last few years and to say Himley Mill has changed his life is an understatement. When…"   Read all 105 reviews
  • from £986 / week
  • 86 Rooms
Location Type Care Home

Himley Mill Care Home offers a home-from-home in a purposefully designed and welcoming setting. Situated in the village of Himley, just outside Wolverhampton, residents can benefit from the close ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Branston Court Care Home
Branston Road, Burton-on-Trent DE14 3DB 
9.1 85 reviews
Branston Court Care Home, Burton-on-Trent, Staffordshire
"My mother was in Branston Court for a month on release from hospital. We thought the care she received was so empathetic and caring,…"   Read all 85 reviews
  • from £1,065 / week
  • 45 Rooms
Location Type Care Home

Branston Court Care Home, situated in a peaceful residential community in Burton on Trent, Staffordshire, supports older people to lead their best lives with personalised nursing and residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Brindley Court Care Home
Station Street, Longport, Stoke-on-Trent ST6 4ND 
9.0 86 reviews
Brindley Court Care Home, Stoke-on-Trent, Staffordshire
"When we arrive you allways get a friendly greeting. All the staff are pleasant towards us. My dad has been in the home for about 18 months…"   Read all 86 reviews
  • from £852 / week
  • 52 Rooms
Location Type Care Home

Brindley Court Care Home, situated in the quiet residential area of Longport, Stoke-on-Trent, supports older people to lead their best lives with personalised nursing care. With four sitting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

HC-One Reviews in Staffordshire (573)

9.5

HC-One has a Group Review Score of 9.5 (9.516) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Chaseview Care Home

from Sara C (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Chaseview Care Home went above and beyond for both me and my dad. All of the staff were so helpful and friendly! I really appreciate the staff for the support they gave me. My dad received exceptional care. Thank you to all the staff for making such a difficult time easier.
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Review of

Coopers Croft

from Lesley M (Daughter of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we came through the door the warmest welcome awaites us. My mum instantly wanted to stay for 4 week on the spot. All of the staff at Coopers Croft are amazing I have met pretty much everyone here.The care is exceptional, and everyone is always smiling and happy. There is great interaction
with all of the residents and staff and the standard of care and attention to detail is fantastic. I have told my friends and colleagues about Coopers and I would not hesitate to bring a relative here, its that good I could book in myself. When mum makes for assisted living we want to keep in touch and volunteer where we can because one day mum might need to come back. We wish she could stay here.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers CroftDear Lesley,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Chaseview Care Home

from James H (Son of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed at Chaseview for the final two months of his life. The nursing staff (Claire, Ellen & Bernie) and care team (Jess aka Bess and Tess, Carla) to name but a few of the entire team were all very good, but most importantly caring and considerate of my dad who at times was finding things
difficult. I have had family experience of another care home locally and this far exceeded the care there. I hope this standard of care and most importantly thoughtfulness continues with the new owners.
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Review of

Branston Court Care Home

from A M (Wife of Resident) published on 23 April 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
very poor wen it cums to medication not doing them on time n not all meds at the rite time poor communication n care will try n get a different care home where they treat residents the way they should it's very poor at branston court n they need better staff n communication n more care on the residents
as its very poor for caring for residents n the food for diabetics is very poor to
Reply from Julie Caygill, Hospital Liaison Team Administrator at Branston Court Care HomeThank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry to hear of your concerns involving medication management, communication and the choice of food provided to residents with diabetes at Branston Court Care Home. We at HC-One, strive to deliver safe, effective, high-quality care at all times and would appreciate the opportunity to explore this matter in greater detail with you. Should you wish to discuss your concerns further, please do not hesitate to contact the home direct
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Review of

Himley Mill Care Home

from Tna W (Wife of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's the 3rd home he has been for dementia over the last few years and to say Himley Mill has changed his life is an understatement. When he arrived in their care he was unresponsive bed bound and on deaths door . In months he was up walking around and back to feeding himself .well done to them
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Review of

Sedgley Court

from Jo S (Daughter of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom recently had a spell in hospital after a fall at home, as a family we decided on respite for mom and chose Sedgley Court.
In a few weeks she looks better and seems a lot stronger, the home is lovely, staff are amazing, so friendly, supportive and have made mom real feel at home..
wouldn't have
no hesitation in recommending Sedgley Court.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley CourtDear Jo,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Chaseview Care Home

from Clive S (Son of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words can't fully convey our appreciation to all of the nursing, care and ancillary staff that cared for my mother during the final 10 days of her life, making sure that she was comfortable. We would like to thank the nursing staff who ensured we could be at mom's bedside at the end.
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Review of

Himley Mill Care Home

from J M (Daughter-in-law of Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the house is often understaffed. Some staff are more approachable than others, there the ones you see rushing about. Would like to see more interaction with residents. Some spend more time with visitors talking. Meals don't always look the best, meat tough, veg undercooked, or too hard for residents
to chew. Some places in the home could do with a good clean, toilets, skirting boards, and radiators. See very few activities taking place.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Himley Mill Care HomeThank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry to hear of your concerns regarding the lack of activities and interaction from staff , please be assured that we take all feedback seriously and we will investigate your concerns regarding the food provided and the cleanliness of the home. We strive to deliver the highest quality provision across the board and our aim is to meet the nutritional needs of our residents whilst also enhancing enjoyment during mealtimes. Should you wish to discuss this further, please do not hesitate to contact the home directly.
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Review of

Chaseview Care Home

from A M (Daughter of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and consideration for my father, the residents, and for us, the relatives. I cannot fault the care, the staff, the friendliness and the cleanliness of Chaseview. All round excellent.
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Review of

Littleton Lodge

from R C (Respite Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I dreaded experiencing a care home - even only for 2 weeks respite. I can honestly say I have been pleasantly surprised by the care and help I've received during my 2 weeks stay. There are no "smells" of urine when you enter the building, and rooms are cleaned regularly staff are pleasant and helpful
- and he food is delicious and plentiful. A good all round experience well done.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton LodgeDear Rita,
Wed like to extend our thanks for your kind words following your short care break with us at Littleton Lodge care home.
Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team.
Please do let us know if we can offer any further support to you
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Review of

Branston Court Care Home

from Christine W (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Branston Court for a month on release from hospital. We thought the care she received was so empathetic and caring, everything was done for her comfort and all anxiety was eased for her in her final days. All thanks to Ruth and Claire and all the staff with a special mention for Kayci.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Branston Court Care HomeDear Christine,

Thank you so much for sharing this. It truly means a lot to hear how comforted and supported your mum felt during her time with us. Your kind words will be passed on to our team theyll be touched to know the difference they made for your family.

Please do let us know if we can offer any further support to you and your family.
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Review of

Branston Court Care Home

from Pauline W (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only in Branston Court for four weeks but she was looked after wonderfully by the staff there. Unfortunately she ended up on end of life care for the last week, and they went above and beyond to care for her. So happy with how she spent the last days of her life
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Review of

Himley Mill Care Home

from J C (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father moved in Oct 25 he has received the best care we could ask for as a family. He has settled well, staff and residents are all lovely, and I cannot make any faults/negative comments. Heals, activities were good, and staff always engaging. Clean and tidy, overall fantastic care home.
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Review of

Sedgley Court

from Janet W (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful for all the help and support they have all given to my dad, from the moment he came into your care you have took great care looking after him and he's really happy and improving since he's been here, he's eating and sleeping really well all thanks to the staff. They are all really friendly
and have all made sure my dad is ok, the bedrooms are all beautiful and homely and my dad is really happy here.
Reply from HC-One Limited, Administrator at Sedgley CourtWe'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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Review of

Himley Mill Care Home

from K S (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Himley Mill Care Home is such a welcoming place. My mum is very well looked after. Thank you to all the staff for all your hard work.
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Review of

Coopers Croft

from David P (Husband of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant, all round. Valerie has asked if she can come back.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers CroftDear David,
Wed like to take a moment to thank you for leaving such a lovely review of our home. Your kind words mean so much to our colleagues, who work tirelessly throughout the year to provide the kindest possible care to our residents.
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Review of

Coopers Croft

from G R (Friend of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We can't believe the difference in Lesley since she has been in Coopers Croft.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers CroftWe would like to express our gratitude for your positive review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review of

Himley Mill Care Home

from B H (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is looked after with kindness and care. During Christmas, and the hardship of carers getting into work during the snow. Mom didn't lack any personal care or support. The food as always is lovely (I've tried it). The activities going on in the unit are entertaining and geared towards the nursing
needs of the residents. Mom takes part when able. My thanks to all the care team. x
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Review of

Chaseview Care Home

from Christine H (Sister of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my sister has been a resident at Chaseview, I have been treated with the most respect at all times, no matter what time of day I have visited, the staff and management have always had time to answer any queries or questions I may have. My sister is treated always with patience and understanding
and utmost care, it's a joy to visit her. I know she is in safe hands, which gives me peace of mind, so I would like to give a big thank you to all staff and management at Chaseview.
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Review of

Chaseview Care Home

from Paul R (Brother of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very simply, I believe every member of staff deserve a medal for the wonderful job they do. I have been visiting my brother for 3 years. First class home.
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Awards / Recognitions (7)

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