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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Staffordshire for HC-One are showing below.

View the details of all 279 locations (with 26872 reviews) owned by HC-One

HC-One Locations in Staffordshire (7)

 - Browse 7 Care Homes owned by HC-One in Staffordshire
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Coopers Croft
Robert Knox Way, Stoke-on-Trent ST4 6FD 
9.9 43 reviews
Coopers Croft, Stoke-on-Trent, Staffordshire
"Coopers Croft is most welcoming to both residents and visitors. The staff from management, carers, hospitality and laundry and cleaners…"   Read all 43 reviews
  • from £1,422 / week
  • 66 Rooms
Location Type Care Home

Coopers Croft offers high-quality, residential and dementia care in a warm, welcoming environment designed to feel like home. Staff are caring and compassionate and do their utmost to make a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Sedgley Court
Brick Kiln Way, Gospel End, Dudley DY3 4BA 
9.9 65 reviews
Sedgley Court, Dudley, Staffordshire
"I am so grateful for all the help and support they have all given to my dad, from the moment he came into your care you have took great…"   Read all 65 reviews
  • from £1,478 / week
  • 66 Rooms
Location Type Care Home

Sedgley Court offers 24-hour residential and dementia care in a warm, welcoming environment that truly feels like home. Staff are proud to make a meaningful difference to residents' lives - not ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Chaseview Care Home
Water Street, Chase Terrace, Burntwood WS7 1AW 
9.7 103 reviews
Chaseview Care Home, Burntwood, Staffordshire
"Very simply, I believe every member of staff deserve a medal for the wonderful job they do. I have been visiting my brother for 3 years.…"   Read all 103 reviews
  • from £1,261 / week
  • 60 Rooms
Location Type Care Home

Chaseview Care Home, situated just outside the town of Burntwood, four miles west of Lichfield in Staffordshire, supports older people to lead their best lives with personalised nursing and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Littleton Lodge
Bishop Street, Hednesford, Cannock WS12 4RY 
9.7 80 reviews
Littleton Lodge, Cannock, Staffordshire
"Dad moved into Littleton Lodge in late October 2025. This has been a big transition for dad (and for our family) but this has been…"   Read all 80 reviews
  • from £1,331 / week
  • 66 Rooms
Location Type Care Home

Littleton Lodge provides 24-hour residential and dementia care in a warm and welcoming environment in Cannock in Staffordshire. The team takes pride in making a real difference to residents’ ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Himley Mill Care Home
School Road, Himley, Dudley DY3 4LG 
9.5 103 reviews
Himley Mill Care Home, Dudley, Staffordshire
"Since my father moved in Oct 25 he has received the best care we could ask for as a family. He has settled well, staff and residents are…"   Read all 103 reviews
  • from £986 / week
  • 86 Rooms
Location Type Care Home

Himley Mill Care Home offers a home-from-home in a purposefully designed and welcoming setting. Situated in the village of Himley, just outside Wolverhampton, residents can benefit from the close ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Branston Court Care Home
Branston Road, Burton-on-Trent DE14 3DB 
9.3 84 reviews
Branston Court Care Home, Burton-on-Trent, Staffordshire
"My mother was in Branston Court for a month on release from hospital. We thought the care she received was so empathetic and caring,…"   Read all 84 reviews
  • from £1,065 / week
  • 45 Rooms
Location Type Care Home

Branston Court Care Home, situated in a peaceful residential community in Burton on Trent, Staffordshire, supports older people to lead their best lives with personalised nursing and residential ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Brindley Court Care Home
Station Street, Longport, Stoke-on-Trent ST6 4ND 
9.0 86 reviews
Brindley Court Care Home, Stoke-on-Trent, Staffordshire
"When we arrive you allways get a friendly greeting. All the staff are pleasant towards us. My dad has been in the home for about 18 months…"   Read all 86 reviews
  • from £852 / week
  • 52 Rooms
Location Type Care Home

Brindley Court Care Home, situated in the quiet residential area of Longport, Stoke-on-Trent, supports older people to lead their best lives with personalised nursing care. With four sitting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

HC-One Reviews in Staffordshire (564)

9.5

HC-One has a Group Review Score of 9.5 (9.531) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Littleton Lodge

from R C (Respite Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I dreaded experiencing a care home - even only for 2 weeks respite. I can honestly say I have been pleasantly surprised by the care and help I've received during my 2 weeks stay. There are no "smells" of urine when you enter the building, and rooms are cleaned regularly staff are pleasant and helpful
- and he food is delicious and plentiful. A good all round experience well done.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton LodgeDear Rita,
Wed like to extend our thanks for your kind words following your short care break with us at Littleton Lodge care home.
Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team.
Please do let us know if we can offer any further support to you
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Review of

Branston Court Care Home

from Christine W (Daughter of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in Branston Court for a month on release from hospital. We thought the care she received was so empathetic and caring, everything was done for her comfort and all anxiety was eased for her in her final days. All thanks to Ruth and Claire and all the staff with a special mention for Kayci.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Branston Court Care HomeDear Christine,

Thank you so much for sharing this. It truly means a lot to hear how comforted and supported your mum felt during her time with us. Your kind words will be passed on to our team theyll be touched to know the difference they made for your family.

Please do let us know if we can offer any further support to you and your family.
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Review of

Branston Court Care Home

from Pauline W (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was only in Branston Court for four weeks but she was looked after wonderfully by the staff there. Unfortunately she ended up on end of life care for the last week, and they went above and beyond to care for her. So happy with how she spent the last days of her life
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Review of

Himley Mill Care Home

from J C (Daughter of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father moved in Oct 25 he has received the best care we could ask for as a family. He has settled well, staff and residents are all lovely, and I cannot make any faults/negative comments. Heals, activities were good, and staff always engaging. Clean and tidy, overall fantastic care home.
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Review of

Sedgley Court

from Janet W (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful for all the help and support they have all given to my dad, from the moment he came into your care you have took great care looking after him and he's really happy and improving since he's been here, he's eating and sleeping really well all thanks to the staff. They are all really friendly
and have all made sure my dad is ok, the bedrooms are all beautiful and homely and my dad is really happy here.
Reply from HC-One Limited, Administrator at Sedgley CourtWe'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.
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Review of

Himley Mill Care Home

from K S (Daughter of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Himley Mill Care Home is such a welcoming place. My mum is very well looked after. Thank you to all the staff for all your hard work.
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Review of

Coopers Croft

from David P (Husband of Resident) published on 6 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant, all round. Valerie has asked if she can come back.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers CroftDear David,
Wed like to take a moment to thank you for leaving such a lovely review of our home. Your kind words mean so much to our colleagues, who work tirelessly throughout the year to provide the kindest possible care to our residents.
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Review of

Coopers Croft

from G R (Friend of Resident) published on 5 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We can't believe the difference in Lesley since she has been in Coopers Croft.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers CroftWe would like to express our gratitude for your positive review & kind words. Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again
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Review of

Himley Mill Care Home

from B H (Daughter of Resident) published on 2 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is looked after with kindness and care. During Christmas, and the hardship of carers getting into work during the snow. Mom didn't lack any personal care or support. The food as always is lovely (I've tried it). The activities going on in the unit are entertaining and geared towards the nursing
needs of the residents. Mom takes part when able. My thanks to all the care team. x
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Review of

Chaseview Care Home

from Christine H (Sister of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my sister has been a resident at Chaseview, I have been treated with the most respect at all times, no matter what time of day I have visited, the staff and management have always had time to answer any queries or questions I may have. My sister is treated always with patience and understanding
and utmost care, it's a joy to visit her. I know she is in safe hands, which gives me peace of mind, so I would like to give a big thank you to all staff and management at Chaseview.
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Review of

Chaseview Care Home

from Paul R (Brother of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very simply, I believe every member of staff deserve a medal for the wonderful job they do. I have been visiting my brother for 3 years. First class home.
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Review of

Chaseview Care Home

from Ann H (Friend of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear friend of 50 years was admitted to Chaseview Care Home, towards the end of last year, for palliative care. Her room was cheerful and bright and spotlessly clean. The food was always very appetising and 'homely' - all the staff I encountered were consistently kind, friendly, caring, helpful,
cheerful, sympathetic and empathetic. They were amazing. Nothing was too much trouble and they all, from carers to nurses, went that extra mile to help. They made my friend feel very loved and cared for, with genuine kindness and affection. I am so thankful and grateful to all the staff. I can't recommend it enough!! Thank you.
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Review of

Littleton Lodge

from D P (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
Serious concerns regarding the care my mother received while she was a resident at Littleton Lodge Nursing Home. My mother sustained a fall in the bathroom while in the care of a carer. Following this fall, inappropriate care was provided. She suffered a broken hip and a broken shoulder. Although an
ambulance was called, my mother was dressed by two carers and moved to the dining room before she received any professional medical examination or appropriate first aid. This was completely unacceptable and contrary to recognised procedures and guidelines relating to falls and injury management. A formal complaint was made over a month ago and, while it has been acknowledged, I am still awaiting any examination or outcome, which is extremely concerning. This experience has left me deeply concerned about resident safety, and I would not choose or recommend this nursing home for the care of any loved one.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton LodgeThank you for your review, we value all feedback as this helps us to make improvements where required. We are sorry to hear about your experience and the distress caused to you and your family. Please accept our sincere apologies for the concerns surrounding your mothers care. We are currently undertaking a full review, of the circumstances surrounding the fall and subsequent care provided. We regret any delay in providing an outcome and understand how upsetting this must be. If you wish to discuss anything further, please do not hesitate to contact the home directly.
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Review of

Chaseview Care Home

from Sarah P (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad loves it at Chaseview. He enjoys the activities, especially the animals and Salvation Army choir. The staff take excellent care of him and keep me informed at all times. They have gone out of their way to make Christmas extra special and love to have a chat with him. He feels loved and safe.
A big thank you to management and staff including cleaning team and kitchen staff that keep him well fed.
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Review of

Branston Court Care Home

from S B (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum and the family have been made to feel very welcome by friendly staff. Mum is particularly enjoying her meals from a varied menu, all cooked very well. The home has a cosy atmosphere which has helped her settle. Our family feel reassured that Mum is being well cared for.
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Review of

Coopers Croft

from G A (Friend of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coopers Croft is most welcoming to both residents and visitors. The staff from management, carers, hospitality and laundry and cleaners have all been very supportive and pleasant to deal with and great with the residents. The premises are superb as are the rooms and we especially like the garden rooms
which offer privacy and on occasion visitors have dined with residents upon providing 24hr notice. The food is extremely good and varied. We have had no reservations in choosing Coopers Croft for our elderly friend above all the other local care homes we inspected over the last few months.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers CroftWe'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.
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Review of

Coopers Croft

from Mark H (Son of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My fathers stay was made pleasant by the kinness and comitment to his well being by wonderful staff.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers CroftThank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your father received at Coopers Croft care home and we will ensure your kind words are shared with the team.
Again, thank you for your positive comments.
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Review of

Littleton Lodge

from Alan L (Son of Resident) published on 4 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Littleton Lodge in late October 2025. This has been a big transition for dad (and for our family) but this has been significantly eased by the attentiveness, care and consideration on the care team. All care and support staff take an interest in dad, in both formal and informal interactions.
The care and service delivery which we have directly observed has provided us with confidence that dad is well cared for and in the right place. The home is very well maintained and there are many facilities in the home for residents and families to use and we all feel most welcome to have a coffee with dad or book a lunch with him. Our family also enjoyed an afternoon tea, where we were allowed to book the upstairs tea room and order catering for a very modest cost. Dad loved having so many of his family around him. From the moment we are greeted by the Front of House Manager, the Home Manager or one of the care and support team, there is a positive vibe that permeates the home.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton LodgeDear Alan,
Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your father receives at Littleton Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.
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Review of

Branston Court Care Home

from Simon M (Partner of Resident) published on 3 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole team here are doing an outstanding job.
Nobody wants to be in a care home but the staff do everything they can to make this a happy place for the residents and to support their relatives. Can't fault them
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Review of

Chaseview Care Home

from Jillian D (Wife of Resident) published on 26 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If there was an award to be given it should go to Chaseview Burntwood for the care that was given to my husband from July 2023 to Sept 7th 2025 when my husband passed away in there and I cannot thank them enough for the care, kindness, love, dignity that they gave my husband while he was with them from
the management down to the cleaners. All of them where so kind to myself and family. I shall always be thankful to them all and remember them all. Thank you all again.
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Awards / Recognitions (7)

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