HC-One in Staffordshire | 7 Care Homes

Review of
Coopers Croft
from Debbie M (Daughter of Resident) published on 25 July 2025

Submitted via Postal Card • Report

Overall Experience

Mum has settled very quickly into this beautiful care home. She has been stimulated and encouraged with daily activities. Her room is lovely. Everything is catered for. Having done everything for mum over the last few years. It is such a relief to see her so happy and socialising here.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Littleton Lodge
from D P (Daughter of Resident) published on 22 July 2025

Submitted via Website • Report

Overall Experience

Mum has been a resident at Littleton Lodge for just over a year, so it would now seem fitting to share my thoughts on the care that she receives.
After a particularly stressful time living at home, Mum is now in an environment where she is cared for with love, compassion, and dignity.
I cannot speak

highly enough of the fantastic team that support her in her day to day life and that have the ability to take away her anxieties by the holding of her hand, a reassuring word, or just making her favourite drink - the small things really do make a difference and knowing those things leads to exceptional care !
The Leadership Team at Littleton Lodge have always been approachable, available and responsive, but most importantly they genuinely care about their residents.
I am now confident that Mum is living her best life in a place that she calls home.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton Lodge

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Littleton Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from Jennifer P (Sister-in-law of Resident) published on 21 July 2025

Submitted via Website • Report

Overall Experience

On the whole our experience has been very positive. We have few little niggles, missing clothes, we appreciate it's a nightmare managing returning laundry, to three separate buildings. I chose to do the laundry myself.
My sister in law is generally happy and well cared for. Our main desire.
Her room

is nicely decorated and very pleasant. A comfortable environment.
The staff are lovely my sister in law loves them.
The food is generally of a good standard, my sister in law often makes some unusual choices. We appreciate it's her prerogative. It often causes hilarity. Every little helps.
Generally it's a thumbs up from us. Well done Chestnut Himley Mill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Coopers Croft
from A F (Daughter of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

Dad has only been here for a few weeks. It was a hard decision to move him into a home, but I feel happy leaving him here. He seems very calm & happy. The staff are friendly & seem happy in their work.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Thank you so much for taking the time to leave review of our home. We are pleased to hear you are pleased with the quality of care you're your Farther receives at Coopers Croft care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from Karen C (Daughter of Resident) published on 24 June 2025

Submitted via Postal Card • Report

Overall Experience

My mom has just been collected from Himley Mill, after staying for 1 week's respite. She is a strong-headed woman and didn't want to go. She has had a lovely time in there. She has been very well looked after & really liked all the staff. She said they were all so very kind to her. We will definitely

ask for another respite for my mom.
Thank you so much Himley Mill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Chaseview Care Home
from M C (Daughter of Resident) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

From the very start, and it is nearly a year here, this home has been very welcoming, giving off a lovely atmosphere. My overall experience is that I leave Mom here with complete confidence in her being looked after by excellent staff in lovely, stimulating surroundings. The comms are excellent from

them, the food and provision of the home is well maintained, spotless and run very efficiently. I could not have chosen better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from Alison W (Daughter-in-law of Resident) published on 11 June 2025

Submitted via Website • Report

Overall Experience

My mother in law was on willow with dementia for the last months of her life the staff were always caring and friendly with family and my mother in law. Could be more activities for dementia residents that was the only fault we had .and sometimes it seemed short staffed on some days. I would recommend

willow and himley mill for anyone looking for a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from Rebecca V (Daughter of Resident) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

My dad has been a resident at Himley Mill for just over 2 years, he's settled so well, which is a huge thing when he has dementia. The staff go above and beyond to help in any way. He went to RAF Casford, which he enjoyed so much. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Coopers Croft
from Valerie B (Wife of Resident) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

I would highly recommend Coopers Croft to anyone. My husband has dementia and renal sarcoidosis, so has multiple needs. These are being met on all fronts with efficiency, kindness, humour and knowledge of every resident's specific needs. Food is to a resident's taste. Another excellent thing is that

they encourage residents to become as independent as possible. They keep me informed immediately of any problems or need for in-depth information.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Chaseview Care Home
from D D (Wife of Resident) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience

If there were an award to be given, it should go to the manager and all of their staff. Myself and family would like to thank them for their love and care they give my husband, he was been there for almost 2 years now, this entitled me to go on holiday with my 2 sons and their family, which I have not

done for many years, because I know he is looked after. He has a specialist chair for the home, he is comfortable, this has made his life a lot better, so thank you all from the bottom of my heart.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from C H (Wife of Resident) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

Staff usually kind & thoughtful.
Sometimes shortage of staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from I M (Sister of Resident) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

Everyone is so good and kind to visitors and all residents. I feel happy that my sister is in your care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from B H (Wife of Resident) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

I find the staff very kind and helpful. It is very clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Himley Mill Care Home
from L S (Daughter-in-law of Resident) published on 28 May 2025

Submitted via Postal Card • Report

Overall Experience

My mother-in-law absolutely loves being in her new home. All members of staff are caring and polite and treat all residents with respect and kindness. Couldn't think of a better place for my mother-in-law to be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Littleton Lodge
from Debbie A (Daughter of Resident) published on 23 May 2025

Submitted via Website • Report

Overall Experience

I have spent quite a few hours with mum at Littleton recently. Every person involved in her care is, in my opinion, amazing. From the manager through all levels, mum is treated with patience, kindness and compassion. She is quite deaf and I have noticed everyone takes the time to ensure she knows what

is going on and to communicate with her in a way she can comprehend. Living overseas it is a great comfort knowing she is in such very good hands. Hats off and huge thanks to everyone single one of you working in this, fairly challenging at times, environment. What a great team.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton Lodge

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Chaseview Care Home
from J W (Daughter of Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

I am pleased with the care received, staff are friendly and they try to resolve any issues promptly. Staff are very good with Mom, maintaining her safety and treating her with dignity. There are plenty of activities and entertainment which Mom is encouraged to join in, to make her life enjoyable and

fulfilled.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Branston Court Care Home
from Gary S (Husband of Resident) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

Overall, I am very satisfied with my wife's care. She appears to be happy and settled. The staff are pleasant, friendly and very helpful. The few questions I have had have all been dealt with very efficiently, all were regarding minor matters.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Littleton Lodge
from Debbie L (Daughter of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience

Having unsuccessfully tried to find a care home for a month for respite for mum, we were delighted when Littleton Lodge said they could take her. We were apprehensive but Mum had the best time with you. She enjoyed joining in the activities. The food was excellent, and the staff were all so lovely.

Everyone took the time to speak to us and Mum.
We had total peace of mind that mum was well cared for 24/7 whilst we were away. Thank you so much to everyone who looked after her, you are all amazing.

Reply from HC-One Limited, Administrator at Littleton Lodge

We'd like to extend our thanks for your kind words following your mum's short care break with us at Littleton Lodge care home.Positive feedback such as this is always so gratefully appreciated and will mean a lot to our kind care team. Please do let us know if we can offer any further support to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Sedgley Court
from Emily T (Granddaughter of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

I cannot praise the care team enough at Sedgley Court. It honestly felt like my Nan had gained an extension of her family when she lived there over two and a half years. A special mention for three members of staff who really went that extra mile while my Nan was poorly but all round have been there

throughout the years. I felt like my Nan was in the safest of hands. But honestly the list of lovely care team names could really go on. You've been our rock. Thank you.

I have not given the 5 out of 5 purely as I feel communication from management in the office is lacking slightly.
But I honestly cannot fault the care team. They really make Sedgley court special. Not only am I missing my Nan but I'll be missing seeing the Sedgley court care team. Thanks again for making the last years of my nan's life special and loved.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Branston Court Care Home
from Lynda G (Daughter-in-law of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

Branston court is such a caring place all staff treat residents like their own family . I know my father in law is safe and looked after. From all levels staff appear happy and that reflects on the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Staffordshire (7)

HC-One Reviews in Staffordshire (538)

Coopers Croft

Littleton Lodge

Himley Mill Care Home

Coopers Croft

Himley Mill Care Home

Chaseview Care Home

Himley Mill Care Home

Himley Mill Care Home

Coopers Croft

Chaseview Care Home

Himley Mill Care Home

Himley Mill Care Home

Himley Mill Care Home

Himley Mill Care Home

Littleton Lodge

Chaseview Care Home

Branston Court Care Home

Littleton Lodge

Sedgley Court

Branston Court Care Home

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers