HC-One in Staffordshire | 7 Care Homes

Review of
Coopers Croft
from G A (Friend of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Coopers Croft is most welcoming to both residents and visitors. The staff from management, carers, hospitality and laundry and cleaners have all been very supportive and pleasant to deal with and great with the residents. The premises are superb as are the rooms and we especially like the garden rooms

which offer privacy and on occasion visitors have dined with residents upon providing 24hr notice. The food is extremely good and varied. We have had no reservations in choosing Coopers Croft for our elderly friend above all the other local care homes we inspected over the last few months.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver…read more

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Review of
Coopers Croft
from Mark H (Son of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

My fathers stay was made pleasant by the kinness and comitment to his well being by wonderful staff.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your father received at Coopers Croft care home and we…read more

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Review of
Littleton Lodge
from Alan L (Son of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

Dad moved into Littleton Lodge in late October 2025. This has been a big transition for dad (and for our family) but this has been significantly eased by the attentiveness, care and consideration on the care team. All care and support staff take an interest in dad, in both formal and informal interactions.

The care and service delivery which we have directly observed has provided us with confidence that dad is well cared for and in the right place. The home is very well maintained and there are many facilities in the home for residents and families to use and we all feel most welcome to have a coffee with dad or book a lunch with him. Our family also enjoyed an afternoon tea, where we were allowed to book the upstairs tea room and order catering for a very modest cost. Dad loved having so many of his family around him. From the moment we are greeted by the Front of House Manager, the Home Manager or one of the care and support team, there is a positive vibe that permeates the home.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton Lodge

Dear Alan,
Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your father receives at Littleton Lodge…read more

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Review of
Branston Court Care Home
from Simon M (Partner of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

The whole team here are doing an outstanding job.
Nobody wants to be in a care home but the staff do everything they can to make this a happy place for the residents and to support their relatives. Can't fault them

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Review of
Chaseview Care Home
from Jillian D (Wife of Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

If there was an award to be given it should go to Chaseview Burntwood for the care that was given to my husband from July 2023 to Sept 7th 2025 when my husband passed away in there and I cannot thank them enough for the care, kindness, love, dignity that they gave my husband while he was with them from

the management down to the cleaners. All of them where so kind to myself and family. I shall always be thankful to them all and remember them all. Thank you all again.

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Review of
Himley Mill Care Home
from Rebecca W (Daughter of Resident) published on 21 November 2025 Submitted via Postal Card • Report

Overall Experience

My father has been a resident at Himley Hill for 2.5 years in Willow the dementia unit. In which time, he has settled in so well when he's out he asks to go home.
I can't thank the management (Amy) enough, and staff they are amazing. On 15th October I got married and two members of staff escorted my

dad, Lowie, and Alex, which meant the world to me and Chris. Thank you.

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Review of
Sedgley Court
from Eileen W (Resident) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

Cannot praise this establishment enough. Staff are friendly and excellent at caring for me. Place is spotless and food is excellent with a varied menu. Overall a super place to be.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

Dear Eileen,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.
Positive reviews like this provide a real boost to our colleagues who work…read more

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Review of
Sedgley Court
from David F (Son of Resident) published on 8 October 2025 Submitted via Website • Report

Overall Experience

I cannot speak highly enough of this truly fantastic care home,
the dedication of all of the staff is truly amazing to see, nothing is too much trouble for them as they go about there daily duties,

Well done to you all xx

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

Dear David, We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly…read more

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Review of
Chaseview Care Home
from Sharron O (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

When I first came to visit Chaseview, I knew it was the right place for Mum. Since she has been here, she treats it like home & the staff arw all like family. Lately mum has been moved off residential onto nursing due to her health deteriorating rapidly. All the staff here are very welcoming, friendly

& empathetic, nothing is too much trouble & they all go over and above with the care & support for mum and myself. They are like a 2nd family.

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Review of
Sedgley Court
from Alexandra H (Friend of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

When entering all the staff were very welcoming and friendly. Great atmosphere good selection of food and drinks. Lovely to see entertainment and everyone participating.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Sedgley Court

Dear Alexandra We would like to express our gratitude for your positive review. Your positive review and kinds words means a lot to our team of dedicated colleagues, who continuously strive to…read more

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Review of
Brindley Court Care Home
from Robert E (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report

Overall Experience

When we arrive you allways get a friendly greeting. All the staff are pleasant towards us. My dad has been in the home for about 18 months and is very happy there. We are also very happy with his care. The bedroom is always clean & tidy, so we have no complaints.

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Review of
Coopers Croft
from D M (Friend of Resident) published on 15 September 2025 Submitted via Website • Report

Overall Experience

This is a excellent care home very clean warm and the kindness of the staff is amazing, especially the lady at the front desk, who always smiles and cannot do enough for you ,very kind polite and professional a credit to the care home !
Thank you Coopers Croft you need more staff like her!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We would like to express our gratitude for your positive review and kind words Your positive review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality…read more

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Review of
Coopers Croft
from T S (Friend of Resident) published on 1 September 2025 Submitted via Postal Card • Report

Overall Experience

I often visit my friend at Coopers Croft and the building is lovely. All staff are very welcoming & friendly. I feel my friend is looked after extremely well. The food is lovely I have often stayed for lunch. Very modern decor, very attentive to my friends needs.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Coopers Croft
from S M (Friend of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

I have been visiting my friend for a few months at Coopers Croft. I can honestly say I'm deeply impressed with the kindness and care shown by the staff. You are always greeted with a smile and a real sense of warmth. The home is clean, welcoming and full of life, it's a comfort knowing my friend is

in such good hands.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Himley Mill Care Home
from E S (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report

Overall Experience

My mom was at Himley Mill for almost 2 years. The staff there are fantastic. I cannot fault anyone who looked after my mom. They all operate with care, respect, love & kindness. I knew that Mom was in the best hands and was very well looked after & safe. The staff would keep in touch with me & were

always very helpful. I couldn't have wished for a better home & better care for my mom - who had vascular dementia. Huge thanks to you all. xx

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Review of
Himley Mill Care Home
from Louise G (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been in this care home for nine months and is extremely happy to be there. The staff are very attentive and are always willing to help with anything my mom needs. Recently they took the residents to a village hall, where they were entertained by singers and had food, etc, etc. Mom was

ecstatic about the whole experience and couldn't wait to tell us all about it when we visited. I wouldn't hesitate to recommend Himley Mill to anyone 100%.

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Review of
Coopers Croft
from Debbie M (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card • Report

Overall Experience

Mum has settled very quickly into this beautiful care home. She has been stimulated and encouraged with daily activities. Her room is lovely. Everything is catered for. Having done everything for mum over the last few years. It is such a relief to see her so happy and socialising here.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Coopers Croft care home and we…read more

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Review of
Littleton Lodge
from D P (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report

Overall Experience

Mum has been a resident at Littleton Lodge for just over a year, so it would now seem fitting to share my thoughts on the care that she receives.
After a particularly stressful time living at home, Mum is now in an environment where she is cared for with love, compassion, and dignity.
I cannot speak

highly enough of the fantastic team that support her in her day to day life and that have the ability to take away her anxieties by the holding of her hand, a reassuring word, or just making her favourite drink - the small things really do make a difference and knowing those things leads to exceptional care !
The Leadership Team at Littleton Lodge have always been approachable, available and responsive, but most importantly they genuinely care about their residents.
I am now confident that Mum is living her best life in a place that she calls home.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Littleton Lodge

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Littleton Lodge care home and we…read more

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Review of
Himley Mill Care Home
from Jennifer P (Sister-in-law of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

On the whole our experience has been very positive. We have few little niggles, missing clothes, we appreciate it's a nightmare managing returning laundry, to three separate buildings. I chose to do the laundry myself.
My sister in law is generally happy and well cared for. Our main desire.
Her room

is nicely decorated and very pleasant. A comfortable environment.
The staff are lovely my sister in law loves them.
The food is generally of a good standard, my sister in law often makes some unusual choices. We appreciate it's her prerogative. It often causes hilarity. Every little helps.
Generally it's a thumbs up from us. Well done Chestnut Himley Mill.

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Review of
Coopers Croft
from A F (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Dad has only been here for a few weeks. It was a hard decision to move him into a home, but I feel happy leaving him here. He seems very calm & happy. The staff are friendly & seem happy in their work.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Coopers Croft

Thank you so much for taking the time to leave review of our home. We are pleased to hear you are pleased with the quality of care you're your Farther receives at Coopers Croft care home and we will…read more

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Staffordshire (7)

HC-One Reviews in Staffordshire (552)

Coopers Croft

Coopers Croft

Littleton Lodge

Branston Court Care Home

Chaseview Care Home

Himley Mill Care Home

Sedgley Court

Sedgley Court

Chaseview Care Home

Sedgley Court

Brindley Court Care Home

Coopers Croft

Coopers Croft

Coopers Croft

Himley Mill Care Home

Himley Mill Care Home

Coopers Croft

Littleton Lodge

Himley Mill Care Home

Coopers Croft

Awards / Recognitions (6)

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