HC-One in South Yorkshire | 4 Care Homes

Review of
Swallownest Care Home
from B S (Grandson of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

Swallownest Care Home go above and beyond to care and look after my grandma. It's not just a home of care its a "home". During December there has been the most amazing activities for the festive season and the residents have had a brilliant time. Thank you to all the staff but a big shout out to Tracey

and Dawn- activities and wellbeing for giving the residents a lovely Christmas time.

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Review of
Swallownest Care Home
from Mark E (Son-in-law of Resident) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff attempt to do their upmost to help in every area. The choice of food is good and variable. Activities great and everyone is welcome to attend. Facilities are constantly looked at and upgraded, this includes a new bathroom with bath and chair lift which will make a massive improvement to new

residents, some who have not been able to have a bath for years. Management are excellent in all aspects. Great [lace to be a resident.

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Review of
Silverwood (Rotherham)
from Julie D (Daughter of Resident) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

I cannot thank the carers at Silverwood Care Home, Rotherham enough for the excellent care they gave to my mum during her stay. They treated her with respect and made her feel safe very quickly in a strange environment. They were all lovely people who couldn't do enough for my mum. Thank you all so

much for the care given to my mum in her final days.

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Review of
Swallownest Care Home
from N B (Friend of Resident) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

I came to visit a friend and all the staff are lovely. The lounge facilities are decorated festive. My friend is very happy and its the best she looked for a long time with hair done and nails. The care home is very welcoming and I would be happy to stay here if ever needed.

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Review of
Silverwood (Rotherham)
from Tracey H (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report

Overall Experience

As a family we are so glad we chose Silverwood Care Home for our mums care. Suffering from dementia she required expert care and understanding. While she was there, she formed bonds with staff and residents and enjoyed days out and activities. The food was excellent and she put on quite a bit of weight

while she was there. The care was exemplary and the staff understanding and empathetic. They cared for mum with such dignity towards the end of her life and we are so grateful to them.

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Review of
Holmwood Care Home
from Sharon C (Daughter of Resident) published on 28 November 2025 Submitted via Website • Report

Overall Experience

Dad was only in Holmwood for 8 weeks before he passed. The staff , especially the nurses were exceptional with my Dad.
It's a lovely place and everyone was friendly, kind and smiling on our visits.
Dad said they would do anything for him.
The Food all home cooked & he especially loved full breakfast.
Cleaners

on site every day & also chatted with Dad.
Always plenty of staff.

Reply from HC-One Limited, Administrator at Holmwood Care HomeWe'd like to take a moment to thank you for leaving such a lovely review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to our residents. It was a pleasure and an honour to care for your dad in the short time he was with us, please do let us know if we can offer any further support to you and your family.
Thank you, once again, for your kind words.

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Review of
Swallownest Care Home
from Amanda F (Friend of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

Swallownest Care Home is one of the nicest places, during my time visiting my lovely friend, they made me so very welcome and made me part of the team. They supported me through some tough times and were there to enjoy the good times too. The care my friend got was incredible and not just from carers

from everyone. The team there are brilliant. Dawn and Tracy are absolutely brilliant at their job as activity co-ordinators and i am very pleased to be able to call them friends, the same goes for many other staff, too many to list. Since the loss of my friend I am still welcome to pop in for a cuppa and participate in social events. Anyone thinking of using Swallownest Care Home for their loved one should do so without question !

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Review of
Silverwood (Rotherham)
from Matthew A (Son of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

Brilliant care home. Looked after my parents. Was always updated with their progress.

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Review of
Silverwood (Rotherham)
from Joanna H (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum has Alzheimer's and had been considering moving into a care home. I was due to go on holiday when mum deteriorated quickly, and we needed respite. The whole team at Silverwood have been amazing. The room was available. She was moved in quickly. On moving day, all the staff were amazing, making a

very stressful day much better. Mum is well looked after by everyone, the care and compassion has been amazing. Silverwood is clean, and what I like most is the laughter I hear from the staff and residents. Thank you.

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Review of
Holmwood Care Home
from Peter R (Son of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Excellent friendly run nursing home, with a homely feel. Staff are very attentive to residents needs, and can't do enough to help them feel at home always going the extra mile to help. Meal times are well enjoyed by all residents with multiple food options available all prepared and cooked on site by

the homes chef. So pleased to have found a forever home for Mum after her illness, this makes it so much easier for me leaving her, knowing she is getting the best care.

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Review of
Swallownest Care Home
from Michelle C (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report

Overall Experience

The moment I stepped in here, I knew it was different to the others. The decor is lovely and very homely.
All staff always have a smile and a giggle with my dad.
I can't actually find any fault with this place. May seem a quick review after a short while, but after being in a few others, I just knew.
Admin

lady has been epic at helping me fill all the forms in.
After visiting for only a week, I feel like part of the furniture and my mental health has improved knowing and feeling he is safe and looked after.
My dad is a joker and he has met his match with the staff haha. They are ace xx

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Review of
Swallownest Care Home
from K E (Daughter of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum was welcomed by warm friendly staff upon her arrival. She settled in very quickly and well little teething problems were dealt with straight away. Mum made friends and took up knitting again! She had some fabulous afternoons with the wellbeing ladies. Food! Plenty of it and all good! Plenty of choices

and drinks. It was so helpful to myself as I know someone was around day and through the night to see to her needs. Weekly doctor visit a fantastic help. We both had a well deserved rest. Thank you.

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Review of
Swallownest Care Home
from L E (Grandson of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

Great place for grandma, taken great care of her and really helped me and mum out. Thanks again!

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Review of
Ascot Lodge Care Home
from L W (Wife of Resident) published on 9 September 2025 Submitted via Postal Card • Report

Overall Experience

Home from home, all staff are very attentive and alert to all residents' needs. Activity very good, days out, singing, fun and games for all. Good record keeping on residents, showers, toilets, meds, don't leave residents on their own in the day room, excellent. Very clean. Clean clothes every day,

it's nice to know my husband is safe and well looked after. Excellent food and drinks, plenty. Thank you to all staff, can't improve, perfect.

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Review of
Ascot Lodge Care Home
from Fay L (Friend of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

I have recently visited my friend at this nursing home. On arrival for the first time was greeted by a member of staff in a lovely manner. I also stayed whilst the residents had their lunch, their behaviour and helpfulness was so nice and nothing is too much trouble for them. It is comforting to know

my friend is in such a good place.

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Review of
Swallownest Care Home
from Karen G (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report

Overall Experience

Was so pleased when Mum went into Swallownest Care Home. The staff, atmosphere and room and facilities are great. The only negative is waiting for mum to be assessed for a chair so can join in the activities in the lounge and be around people. I know this is not the home's fault but OT comin out to

her, she's now been stuck in bed 4 weeks and her physical and mental health has gone down hill. The period of time needs addressing but I have no fault with the home itself.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Swallownest Care HomeDear Karen, Thank you for the positive feedback about Swallownest care home. I appreciate your concerns around the chair; however a chair has now been ordered, but we have no control on how long it takes for a chair to be delivered. I hope you are happy with the temporary measure we have put in place to ensure your mum can come out into the communal areas to spend time with other residents.

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Review of
Swallownest Care Home
from Sue H (Regular Volunteer) published on 28 July 2025 Submitted via Website • Report

Overall Experience

I am a regular volunteer at the home and although I have connections to the home through both my father in law and my mum being resident here. Although my father in law was only in the home for a few weeks, some time ago, I got the feeling that the home was somewhere special and so when it was time

for me to consider somewhere for my mum, I had no doubt where I wanted her to go. Since mum passed away a few years go I have continued to go to the home to volunteer and still see the difference that the dedicated staff make to the lives of the residents. I hope that my small part in making the home seem like "home" to the residents helps. I love to help the residents if we are crafting, or singing if there is a concert or sometimes just sitting down having a chat with them one to one. The management team at the home also do a great job as do the kitchen, laundry and cleaning staff. Great place.

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Review of
Swallownest Care Home
from Marie B (Wife of Resident) published on 27 June 2025 Submitted via Postal Card • Report

Overall Experience

This home's attentive manner is outstanding. Each & every one of the management/staff go out of their way to treat you as one of their own. My husband said that everyone was so kind & lovely, that they went out of their way to make you feel welcome. Nothing's too much trouble. The food is so good &

plentiful. I don't think he wanted to come home from the respite! Thanks again to all.

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Review of
Silverwood (Rotherham)
from Anya L (Granddaughter of Resident) published on 12 May 2025 Submitted via Website • Report

Overall Experience

If I could have rated this care home 0 stars then I would have. My nan was a resident here for less than 2 weeks for respite. My nan was able to abscond from the care home at 5:30am through a fire door, and staff said they presumed this was another resident. Staff, maintenance, and the home manager

were all aware of the fences around the back being less than secure but still had not fixed these, allowing my nanan to exit through the fence, resulting in her being covered in bruises. The home said they noticed her missing at 5:30 but did not ring the police to report her missing until 06:41, and also failed contact myself or any of my nanans family who could've gone out to help look for her, and did not do so until 7. She was also given a key to her bedroom which somehow found her opening the cleaning cupboard. Very quick to send an invoice for " care " she received but not ring the police. Would not recommend. If it is any consolation some of the staff were amazing.

Reply from HC-One Limited, Administrator at Silverwood (Rotherham)Thank you for your review, we appreciate all feedback as this helps us to improve our service where required. We have recently formally responded to concerns raised about this incident and offer our apology for the upset caused. Please be assured the health, safety and wellbeing of all those in our care is of upmost importance to us and we have reinforced with the staff team about ensuring communication with families is to the expected standard.

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Review of
Ascot Lodge Care Home
from S H (Son of Resident) published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

Very happy with Ascot Lodge, all the staff and the lady on reception very helpful, seems a happy place.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in South Yorkshire (4)

HC-One Reviews in South Yorkshire (411)

Swallownest Care Home

Swallownest Care Home

Silverwood (Rotherham)

Swallownest Care Home

Silverwood (Rotherham)

Holmwood Care Home

Swallownest Care Home

Silverwood (Rotherham)

Silverwood (Rotherham)

Holmwood Care Home

Swallownest Care Home

Swallownest Care Home

Swallownest Care Home

Ascot Lodge Care Home

Ascot Lodge Care Home

Swallownest Care Home

Swallownest Care Home

Swallownest Care Home

Silverwood (Rotherham)

Ascot Lodge Care Home

Awards / Recognitions (6)

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