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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Essex for HC-One are showing below.

View the details of all 279 locations (with 26872 reviews) owned by HC-One

HC-One Locations in Essex (4)

 - Browse 4 Care Homes owned by HC-One in Essex
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Larchwood Care Home
108 Broad Road, Braintree CM7 9RX 
9.7 107 reviews
Larchwood Care Home, Braintree, Essex
"My mother and father became residents in 2018. My father passed away 5yr ago in 2020 after a battle with dementia. My mother has recently…"   Read all 107 reviews
  • from £1,489 / week
  • 64 Rooms
Location Type Care Home

Larchwood Care Home, tucked away in a quiet, rural location just outside Braintree in Essex, provides personalised residential dementia care to older people. Offering a welcoming setting, the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Admirals Reach Care Home
Ridgewell Avenue, Chelmsford CM1 2GA 
9.7 369 reviews
Admirals Reach Care Home, Chelmsford, Essex
"I am delighted with the care my father receives at Benbow House, Admirals Reach. All the staff are very caring and attentive, the home is…"   Read all 369 reviews
  • from £1,383 / week
  • 158 Rooms
Location Type Care Home

Nestled within the quiet surroundings of Chelmsford, Admirals Reach care home offers personalised residential, nursing, residential dementia and nursing dementia care to older people. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Godden Lodge Care Home
57 Hart Road, Thundersley, Benfleet SS7 3GL 
9.4 124 reviews
Godden Lodge Care Home, Benfleet, Essex
"my mum has been a resident for almost 4 years, to start it was horrendous watching her scream and shout etc but the staff were so…"   Read all 124 reviews
  • from £1,225 / week
  • 133 Rooms
Location Type Care Home

Godden Lodge Care Home, idyllically situated close to the coast in Thundersley, Benfleet, provides high quality residential, nursing and dementia care. Emphasising person-centred care, the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Oaklands Care Home
Forest Glade, Dunton Hills, Laindon, Basildon SS16 6SX 
9.4 110 reviews
Oaklands Care Home, Basildon, Essex
"I look forward to seeing the wife in a nice care home with helpful staff and management. It's a pleasure to come 6 days a week.…"   Read all 110 reviews
  • from £1,283 / week
  • 55 Rooms
Location Type Care Home

Set in a leafy, residential area in Laindon, just outside of Basildon, Oaklands Care Home is a well presented and modern setting which prides itself on delivering high quality and person-centred ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

HC-One Reviews in Essex (710)

9.5

HC-One has a Group Review Score of 9.5 (9.531) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Admirals Reach Care Home

from S P (Wife of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very kind and caring and above all they care.
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Review of

Admirals Reach Care Home

from Susie W (Daughter of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care my father receives at Benbow House, Admirals Reach. All the staff are very caring and attentive, the home is clean and the food is well prepared and delicious for the residents.
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Review of

Admirals Reach Care Home

from Martin R (Husband of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The professionalism given by the staff, together with the care and understanding of the resident's needs is something I appreciate. I try to visit her daily and always find her clean and well dressed, the hygiene in the home is exceptional and as always the way staff deal with other residents reassures
me that my wife is receiving the best care possible taking into account the nature of the issues she has.
As always I have to thank all the staff for making me welcome, the chats when I am feeling low and of course the coffee.
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Review of

Admirals Reach Care Home

from Gillian S (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always friendly, supportive, and anything that happens to dad, they always get in touch with us. Rooms cleaned and spotless. Residents are respected and supported at all times.
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Review of

Admirals Reach Care Home

from Emma F (Daughter of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing and attentive staff, happy to help when I requested my mum's food changed due to her not being able to chew.
Basically happy to help anytime I wanted something for my mum.
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Review of

Admirals Reach Care Home

from I G (Son of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Take good care of my mother. The staff are always friendly and extremely caring to the residents.
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Review of

Admirals Reach Care Home

from J H (Friend of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have visited friends in both the Mountbatten and Jellicoe communities and found both environments to be very clean with caring staff and good food.
I have witnessed staff communications and interacting with residents in a kind, patient manner.
Rooms and facilities are well furnished, clean and
well maintained. Lovely ground to sit outside when the weather allows.
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Review of

Admirals Reach Care Home

from John H (Friend of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with the care and attention that Admirals Reach are giving to him. Jim has problems but the staff in Jerricoe House are fantastic and cater for all his needs.
Thank you for looking after my friend Jim.
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Review of

Admirals Reach Care Home

from Margaret F (Wife of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing. So kind and caring. I thank them so much for all that they do.
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Review of

Godden Lodge Care Home

from Sandra B (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my mum has been a resident for almost 4 years, to start it was horrendous watching her scream and shout etc but the staff were so understand, caring and patient not only with my mum but also supporting myself and have continued to do so, everytime i visit regardless what time of day, the house is always
spotless and even the cleaning staff know the residents names and ive seen how they interact with them which is lovely, all the staff are happy, they keep me informed and upto date with any issues, if ive had a particular bad visit i get a call later letting me know she has settled and js ok, and i cant put into words how comforting that is, when i leave i always thank the staff, anyway i cant thank you all enough for what you do.
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Review of

Oaklands Care Home

from Roy D (Husband of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I look forward to seeing the wife in a nice care home with helpful staff and management. It's a pleasure to come 6 days a week.
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Review of

Larchwood Care Home

from Robin H (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father became residents in 2018. My father passed away 5yr ago in 2020 after a battle with dementia. My mother has recently passed away 1.1.26. I cannot thank the staff of Larchwood highly enough. They have been 1st class in all the aspects of care and understanding. Please pass on the
family's thanks for all they have done for them both from all of the Hirst family. They were both in the end suffering dementia. A very cruel condition!
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Review of

Admirals Reach Care Home

from Carla B (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience is no more than exceptional! There isn't one area of the home that we can fault! From the kitchen staff, the laundry team and then every single member in Benbow, they all blow us away with their professionalism, care and empathy. We thank you from the bottom of our hearts.
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Review of

Admirals Reach Care Home

from Sue R (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always friendly and helpful. Dad is well looked after, staff are observant of medical needs. Food is always excellent.
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Review of

Admirals Reach Care Home

from Michelle J (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care and support given to my mum, Jenny, and family.
Staff go above and beyond and are all so friendly, helpful and polite.
As a family, we are all well supported and communication with staff is brilliant. They keep us updated with her health.
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Review of

Admirals Reach Care Home

from Anne T (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Admirals Reach. The services provided here are excellent. The staffs level of care for all residents outstanding. . They're so welcoming and the great news is they welcome dogs which makes such a difference to mum and others. I wouldn't hesitate in recommending this home.,
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Review of

Admirals Reach Care Home

from M L (Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a lovely month, lots of games, activities, and it really feels like Christmas. All staff are really making an effort to make it feel like a really good Christmas, which means a lot to those of us who don't have visitors.
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Review of

Admirals Reach Care Home

from Susan S (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such an amazing care home which I would recommend without hesitation .
The staff provide an exemplary service . They are fun, friendly , supportive and very professional.
They give advice to family and residents .
The home is clean and the food is really good .
Parking is never a problem
I give it 5*
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Review of

Oaklands Care Home

from K W (Friend of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had our mum/friend have a three weeks respite care. She was looked after wonderfully by all staff there. They helped her use her walker, which she woudn't use at home. You can have lunch with them there, which I enjoyed on 2 occasions. It was lovely that the staff helped and were there to say goodbye
and waved her off.
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Review of

Oaklands Care Home

from Julie B (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our Mum had been a resident here for three and a half years. Unfortunately she passed way last weekend in the home. The team of carers on duty at the weekend were amazing, they showed care, compassion and authentic empathy. We couldn't have asked for more from them, it was very emotional & the care
& dignity they showed was greatly appreciated.
Following this the only contact we have received has been a call from the home admin Sue who was lovely and expressed her condolences.
What has really upset us is the lack of contact from the Care Home Management, no call, no acknowledgment even when my sister visited this week, she couldn't even get up from her desk, we have found this rude and like our Mum never existed in her eyes. We had a lovely relationship with the assistant manager who has vanished from the home?
We asked for our Mums clothes to be donated to charity or given to other residents, but these were apparently thrown away despite many of them being new.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Oaklands Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. The whole Oaklands team extends their condolences on the passing of your mother. We are deeply sorry for your loss and understand this is a difficult time for you and your family. We appreciate your kind comments about the care, compassion and dignity shown by our care team; this has been shared with the staff involved; we know it means a great deal to them. We are sorry you are disappointed with the communication following the loss of your mother. The home manager did try to contact you by telephone which went straight to voicemail; she regrets she was unable to speak with you at the time and how this has added to your distress. The home manager was not aware of your sister’s visit to the home and therefore the opportunity to speak with her was missed, and we apologise for the unintended upset caused. In line with our policy, we are not permitted to keep residents’ personal clothing in the home. This should have been explained at the time, and we regret this caused further distress. We value the relationship shared with your mother and family and are saddened this experience has caused upset. We will use your feedback to reflect on how we communicate with families at such sensitive times. Once again, please accept our heartfelt condolences.
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Awards / Recognitions (7)

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