Care Homes Owned by HC-One - The Kind Care Company
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Swansea for HC-One are showing below.
View the details of all 279 locations (with 26203 reviews) owned by HC-One
HC-One Locations in Swansea (2)
Peniel Green Care Home
9.8
72 reviews
216 Peniel Green Road, Llansamlet, Swansea SA7 9BD
"Always a warm welcome for visitors at Peniel Green. Kath (Deputy) has been very helpful explaining to me about my mother's medical needs…" Read all 72 reviews
Location Type Care Home
Peniel Green care home, situated in the peaceful village of Llansamlet, near Swansea, supports older people to lead their best lives with personalised residential and nursing care. A friendly, purpose-built care home, Peniel Green has a range of tastefully… Read more about Peniel Green Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 34 Rooms
- from £1,008 / week
St Martin's Court Care Home
9.5
61 reviews
69 Martin Street, Morriston, Swansea SA6 7BJ
"We as a family find the home of St Martin's Court an absolute warm welcoming, friendly atmosphere but for residents and family members…" Read all 61 reviews
Location Type Care Home
Nestled within the peaceful, residential area of Morriston, on the outskirts of Swansea, St Martin's Court Care Home is a warm and welcoming home offering a plethora of amenities for residents to enjoy. Delivering residential and nursing care to older… Read more about St Martin's Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 67 Rooms
- from £1,008 / week
HC-One Reviews in Swansea (133)
9.6
HC-One has a Group Review Score of 9.6 (9.616) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.
Review of
Peniel Green Care Home
from Elizabeth L (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always a warm welcome for visitors at Peniel Green. Kath (Deputy) has been very helpful explaining to me about my mother's medical needs and very supportive. My little granddaughter is always spoilt by the staff fussing over her! So glad I found this home for my dear mum.
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Review of
Peniel Green Care Home
from A J (Daughter of Resident) published on 24 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff and management are very professional, all our questions are answered promptly and satisfactorily, which eliminated any concerns we may have had at the beginning of our mam's admittance. Mam quickly adapted to the change and this is due to the commitment and professionalism of the staff who care
wholeheartedly to Mam's care.
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Review of
St Martin's Court Care Home
from R L (Brother of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
My sister has been resident in your home since 12/07/25. "She is bed ridden". I was able to visit her on the 10th August 2025. I discovered that even though she had a television in her room it was not in working order. I asked 2 members of staff about the TV and they attempted to switch it on. I would
have expected a member of staff to check that the TV was in working order However, it was blatently obvious to me that it had no cable/aerial connection. I,m totally disappointed/angered that she spent approx 3 weeks in the home in isolation without any source of entertainment. Even worse I believe it borders on cruelty to have a "Non Working TV in your room". The TV has now been replaced with a smaller TV. My sister has limited vision and is only able to see with one eye, but better a small working TV than nothing.
Reply from Julie Caygill, Hospital Liaison Team Administrator at St Martin's Court Care Home
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Review of
Peniel Green Care Home
from M B (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very helpful, lovely atmosphere. The staff are very nice, can't fault the place they look after my mother very well. She has settled in well.
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Review of
St Martin's Court Care Home
from M I (Daughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We as a family find the home of St Martin's Court an absolute warm welcoming, friendly atmosphere but for residents and family members always happy to help with any regarding needs to help personally as a family we give St Martin's Court 10/10 for everything.
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Review of
Peniel Green Care Home
from P G (Cousin of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, my cousin has been here for over a year. Nothing but the best for her. Staff are kind and considerate at all times.
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Review of
Peniel Green Care Home
from Lynda J (Daughter of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care my Mum receives at Peniel Green is second to none. The residents are treated with the utmost respect and every carer is incredible. The home provides a huge range of activities which provide something for everyone. Family members are able to join in and visit any tie they wish. I honestly cannot
fault any aspect of care here, everything is very happy. I am so happy that my Mum is a resident at Peniel Green, it has given me back my relationship with her.
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Review of
Peniel Green Care Home
from Darnell G (Niece of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I feel that Peniel Green is an excellent care home for my Aunt as she seems happy and settled here and is provided the all the care that she needs!
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Review of
Peniel Green Care Home
from Paul G (Son of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are always friendly and helpful and they are very caring towards my Mother so I know that she is well looked after and safe which is a comfort.
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Review of
St Martin's Court Care Home
from P E (Son of Resident) published on 18 September 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is so good to see my mother enjoying the company of the other residents. The care and facilities are very good. All the family think that this home is what was needed for our mother, as she was mostly on her own in her home.
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Review of
Peniel Green Care Home
from Ethan H (Grandson of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are always friendly, they're very caring and tend to any needs my grandmother may have.
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Review of
St Martin's Court Care Home
from G H (Daughter of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would like to say a big thank you to everyone at St Martin's Court for making my mother and myself so welcome. I feel a part of one big family. Nothing is too much trouble. Thank you.
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Review of
St Martin's Court Care Home
from J L (Daughter of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Generally very good, however, there was one male carer whose attitude was not so good. This was reported a few times but the carer still remained with my father.
Reply from Clare Sheehan, Careline Advisor at St Martin's Court Care Home
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Review of
St Martin's Court Care Home
from L E (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am extremely happy with the care my mother is receiving. The home is always spotless and no sign of urine smelled. Always fresh and this is something I have observed in other homes not to be. So 10/10 from me. The staff are hard working, very kind and patient. Cannot do enough for the residents. The
sounds of laughter as they engage with residents. In a perfect world, there could be more staff but with the staffing levels they have, they are doing an incredible job.
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Review of
St Martin's Court Care Home
from G T (Son of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Pleasant environment, friendly staff. Premises clean and well maintained. My father definitely more settled here than he has been in the other respite location.
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Review of
St Martin's Court Care Home
from S J (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum passed away on 5-6-24 in St Martins Court after 9.5 years and in that she was looked after to a very high standard. The staff were so polite to mum and family and we couldn't have asked for anything better. Would recommend the home to anybody you should be very proud of the management and staff.
Thanking you.
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Review of
St Martin's Court Care Home
from T D (Daughter-in-law of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law has been here since September 2023. In that time we have found all staff to be very professional in their approach. If we have had any issues the manager has always been very approachable and helpful to help us get these resolved. The home puts activities/shows on for the residents
which is great. The menu choices and food presentation is excellent. Staff always call for a monthly review which gives us peace of mind too.
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Review of
St Martin's Court Care Home
from C W (Daughter of Resident) published on 3 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father arrived at St Martin's Court from the hospital that he had spent some weeks in. On arriving, the staff knew his needs and addressed them so attentively. The home is extremely clean and very secure, which was so important to me. Each and every member of staff was always friendly and welcoming.
In the very short time that my father was there before he passed away, a care worker there always listened to my questions and gave the answers and the care and respect my father needed. I cannot explain how grateful I am to that staff member for her care, attention and dedication to my father and her job. She is a credit at the home. Thank you so very much.
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Review of
Peniel Green Care Home
from John R (Next of Kin) published on 16 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy indeed with the care, attitude and knowledge of the staff. Whether talking on the phone, or face-to-face, the staff in their various roles provided us with their honest assessments. Observing how individual members of staff dealt with different individuals, not just our relative, was very
striking..... it was always the resident and their issue-in-the-moment who came first, and not us as visitors-watching-on; there was no show put on for us, in other words...... residents were always being re-assured, challenged where appropriate, and dealt with positivity, a sense of proportion and humour. How they all have the spirit and energy to do this amazes me. Since being in Peniel Green, my relative has improved in both physical and mental health.... the staff show a gentle yet determined approach to keep his personality welfare developing on an improving path.
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Review of
Peniel Green Care Home
from Catherine W (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum and our family have been made so welcome. The staff and facilities are fantastic. It's a real home from home. We cannot fault the level of care my mum has received. The staff go above what is expected. My mum is so happy and relaxed, and that's what it's about. Her needs, physically and mentally,
are being met. It's a pleasure to visit her.
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Awards / Recognitions (6)
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