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Care Homes Owned by HC-One - The Kind Care Company

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Cumbria for HC-One are showing below.

View the details of all 279 locations (with 26666 reviews) owned by HC-One

HC-One Locations in Cumbria (3)

3 Care Homes owned by HC-One in Cumbria
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Cold Springs Park Care Home

Coldsprings Park, Scaws Drive, Penrith CA11 8EY 

9.6 88 reviews
"The staff in the dementia care are absolutely amazing. My father's cognition has declined as the dementia gets worse and I am so grateful…"   Read all 88 reviews
Location Type Care Home

Set in the heart of a residential community just on the outskirts of Penrith, Cold Springs Park Care Home offers personalised residential and residential dementia care to older people. At Cold Springs Park, there are a range of lovely dining areas… Read more about Cold Springs Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,825 / week
Winters Park Care Home

Pategill, Penrith CA11 8RG 

9.5 65 reviews
"Mam came into Winters Park on the 16th July 2025 and since then she has been very happy. The staff are absolutely brilliant with her and go…"   Read all 65 reviews
Location Type Care Home

Winters Park Care Home, located in the historic market town of Penrith in the Lake District, provides personalised residential and residential dementia care to older people. The friendly and comfortable home offers a place for residents to relax,… Read more about Winters Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 41 Rooms
  • from £1,782 / week
Summerhill Care Home

East View, Kendal LA9 4JY 

9.5 60 reviews
"I felt nervous about my mum going to live at a care home but when we found Summerhill and looked around, we knew it was the right place.…"   Read all 60 reviews
Location Type Care Home

Summerhill Care Home, situated in the charming Cumbrian town of Kendal, supports older people to lead their best lives with personalised residential, nursing and dementia care. The friendly and comfortable home offers a place for every person to… Read more about Summerhill Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 71 Rooms
  • from £1,782 / week

HC-One Reviews in Cumbria (213)

9.5

HC-One has a Group Review Score of 9.5 (9.532) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

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Review of

Summerhill Care Home

from R H (Daughter of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt nervous about my mum going to live at a care home but when we found Summerhill and looked around, we knew it was the right place. She is on Buttermere and all the staff have all been wonderful, treating my mum with the utmost care and maintaining her dignity. The food is excellent and the wellbeing
team organise lots of meaningful activities. The two ladies on reception are really friendly and helpful and provide a welcome environment from the minute you enter.
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Review of

Cold Springs Park Care Home

from R F (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in the dementia care are absolutely amazing. My father's cognition has declined as the dementia gets worse and I am so grateful that the team are so caring and mindful of all his needs. The seniors work so hard to ensure the residents are treated with patience, kindness and time. The whole
team of staff (carers, catering, activities, housekeeping, maintenance and management) care about every individual (however cranky and troubled they can be) and know every resident by name. I can relax and enjoy my time with dad, knowing that he is in very safe hands
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Review of

Cold Springs Park Care Home

from L R (Granddaughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elsie needed to come in for respite. We were struggling, but wow what a great home and staff. Elsie has just turned 100 years and the home went above and beyond. Doing a cake, food etc for the family (so Nana could enjoy). The staff are so very kind and work very hard. Always there to help with a smile.
One lady has been so amazing, we went with this home because she was so nice and knowledgable on Nanas needs.
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Review of

Summerhill Care Home

from P W (Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here for 14 years and am very satisfied with the care I receive. The staff are very kind and helpful.
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Review of

Cold Springs Park Care Home

from Mark N (Son of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father moved into Cold Springs about 4 months now, but we had no concerns about him going in as my mother had a previous resident and we were well aware that it is safe and welcoming place for him to be. Yje staff are extremely friendly and professional and he has settled in very quickly.
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Review of

Cold Springs Park Care Home

from P T (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Absolutely lovely - from the management to the handy man. Nothing is too much trouble. Dad was welcomed with open arms & within days he has settled in. Thank you so much.
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Review of

Winters Park Care Home

from Rita S (Cousin of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. Staff lovely 10/10
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Review of

Winters Park Care Home

from Jennifer S (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam came into Winters Park on the 16th July 2025 and since then she has been very happy. The staff are absolutely brilliant with her and go above and beyond for her. After I have visited her I can go home and not worry about her. Mam is a completely different person to when she was in hospital and its
all thanks to Winter Park. Thank you all so much.
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Review of

Cold Springs Park Care Home

from M P (Brother of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our observations are based on 2 and a half hour visits per week. We find the staff we meet kind and caring. We have no connection regarding fees.
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Review of

Winters Park Care Home

from J H (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited mum twice this week, and each time I come through the front door, I am greeted with friendliness and warmth. Mum is usually sitting in the lounge watching TV or dozing in her chair. She is comfortable and warm, and there is usually plenty going on to keep her engaged with her surroundings.
The carer has just handed us a cup of tea and pink wafer biscuits - lovely! All the staff are kind and interested in the mum's life and family. She is settling down, even though it's taken a little while with our sad circumstances, I am happy that Mum is safe and well cared for. Thank you.
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Review of

Cold Springs Park Care Home

from Audrey W (Friend of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been visiting my friend ever since she went to live there. The staff are very friendly and caring. My friend is very happy there and looks much better due to the staff and regular meal times which she enjoys. If the time comes when I can't look after myself I would be happy to live at Cold Springs
in Penrith providing there was a vacancy.
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Review of

Summerhill Care Home

from I M (Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it is fair to say that were it not for the care, support and love which I have received during my eight month stay at Summerhill is is unlikely that I would be alive today to write this. I am lost for superlatives to describe everything at Summerhill but the words superb and brilliant come readily
to mind. I arrived at Summerhill very ill and leave with fond memories of my time there and with many new friends. I shall keep in touch and visit often.
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Review of

Cold Springs Park Care Home

from P C (Friend of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting a family friend who is a resident in Cold Springs Park for about 2 years, and I have consistently found his care there to be exceptionally good. He is happy there and feels safe and comfortable. The carers are always happy to do their very best to meet his needs. The staff in charge
of care are always accessible and happy to discuss how things are going when we visit. The manager and administrative personnel are also visible and helpful, and so easy to approach.
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Review of

Winters Park Care Home

from H I (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum moved into Winters Park in October 2024, she has dementia, we lost dad and the house that they lived in and we took on their dogs so there was a lot of change within a few weeks. Her moving to the home was absolutely the best thing for her (and us) it took a few difficult weeks but she is now
very settled and more engaged than we have seen for a long time and joins in with all the activities her mind may be deteriorating but she is physically quite fit.
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Review of

Winters Park Care Home

from A M (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous care for both my late father and now my mum. Staff show care, compassion and provide a safe, dignified environment. The staff are inclusive and communicate well with family members. Excellent care.
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Review of

Cold Springs Park Care Home

from Sandra T (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is extremely well looked after. I used to be my mother's carer before she went to live at Cold Springs Park and I know how difficult it can be. I appreciate all that is done for her now.
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Review of

Winters Park Care Home

from Margaret T (Niece of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit each week and have always been made welcome by the staff, etc. As far as I'm concerned, the place is lovely.
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Review of

Winters Park Care Home

from H D (Wife of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the management and staff at Winters Park extremely helpful and friendly. I am full of admiration for the way they build up relationships and interact with the residents. At all times, I have felt my husband is being given the best possible care in a safe and caring environment.
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Review of

Summerhill Care Home

from J P (Daughter of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one my Mother was treated with respect and Kindness by all the staff at Summerhill. As a regular visitor to the home I was always greeted with a friendly smile and felt that I could approach staff it I had a problem. Mum was able to spend her last days being cared for by people that she knew,
in a calm and comforting environment. My family are so grateful for the level of care that my Mum received as a resident at Summerhill and I would not hesitate to recommend the home to anybody wanting the best for their loved ones.
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Review of

Cold Springs Park Care Home

from J C (Son-in-law of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident at Cold Springs Park for the past 8 years. My experience of the service provided has been excellent. We are kept up to date on all aspects of her care. Any very minor issues are dealt with immediately. The care given from all staff is delivered in a very caring and
respectful manner. The food provided is of a very good standard in both quantity and quality. The accommodation is kept very clean. She is always very clean and has clean clothes on. Very pleased all round.
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Awards / Recognitions (6)

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