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Care Homes Owned by HC-One - The Kind Care Company

9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by HC-One - The Kind Care Company

Only the locations & reviews in Cumbria for HC-One are showing below.

View the details of all 279 locations (with 25482 reviews) owned by HC-One

HC-One Locations in Cumbria (3)

 
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3 Care Homes owned by HC-One in Cumbria
Winters Park Care Home

Pategill, Penrith CA11 8RG 

9.7 63 reviews
"I visited mum twice this week, and each time I come through the front door, I am greeted with friendliness and warmth. Mum is usually…"   Read all 63 reviews
Location Type Care Home

Winters Park Care Home, located in the historic market town of Penrith in the Lake District, provides personalised residential and residential dementia care to older people. The friendly and comfortable home offers a place for residents to relax,… Read more about Winters Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 41 Rooms from £1,673 / week
Cold Springs Park Care Home

Coldsprings Park, Scaws Drive, Penrith CA11 8EY 

9.6 85 reviews
"Have been visiting my friend ever since she went to live there. The staff are very friendly and caring. My friend is very happy there and…"   Read all 85 reviews
Location Type Care Home

Set in the heart of a residential community just on the outskirts of Penrith, Cold Springs Park Care Home offers personalised residential and residential dementia care to older people. At Cold Springs Park, there are a range of lovely dining areas… Read more about Cold Springs Park Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 60 Rooms from £1,715 / week
Summerhill Care Home

East View, Kendal LA9 4JY 

9.6 58 reviews
"I think it is fair to say that were it not for the care, support and love which I have received during my eight month stay at Summerhill is…"   Read all 58 reviews
Location Type Care Home

Summerhill Care Home, situated in the charming Cumbrian town of Kendal, supports older people to lead their best lives with personalised residential, nursing and dementia care. The friendly and comfortable home offers a place for every person to… Read more about Summerhill Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 71 Rooms from £1,673 / week

HC-One Reviews in Cumbria (206)

9.6
HC-One has a Group Review Score of 9.6 (9.621) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to HC-One must have a Review Score.

Overall Experience

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Review of

Cold Springs Park Care Home

from M P (Brother of Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our observations are based on 2 and a half hour visits per week. We find the staff we meet kind and caring. We have no connection regarding fees.

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Review of

Winters Park Care Home

from J H (Daughter of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited mum twice this week, and each time I come through the front door, I am greeted with friendliness and warmth. Mum is usually sitting in the lounge watching TV or dozing in her chair. She is comfortable and warm, and there is usually plenty going on to keep her engaged with her surroundings.
The carer has just handed us a cup of tea and pink wafer biscuits - lovely! All the staff are kind and interested in the mum's life and family. She is settling down, even though it's taken a little while with our sad circumstances, I am happy that Mum is safe and well cared for. Thank you.

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Review of

Cold Springs Park Care Home

from Audrey W (Friend of Resident) published on 6 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been visiting my friend ever since she went to live there. The staff are very friendly and caring. My friend is very happy there and looks much better due to the staff and regular meal times which she enjoys. If the time comes when I can't look after myself I would be happy to live at Cold Springs
in Penrith providing there was a vacancy.

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Review of

Summerhill Care Home

from I M (Resident) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it is fair to say that were it not for the care, support and love which I have received during my eight month stay at Summerhill is is unlikely that I would be alive today to write this. I am lost for superlatives to describe everything at Summerhill but the words superb and brilliant come readily
to mind. I arrived at Summerhill very ill and leave with fond memories of my time there and with many new friends. I shall keep in touch and visit often.

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Review of

Cold Springs Park Care Home

from P C (Friend of Resident) published on 29 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a family friend who is a resident in Cold Springs Park for about 2 years, and I have consistently found his care there to be exceptionally good. He is happy there and feels safe and comfortable. The carers are always happy to do their very best to meet his needs. The staff in charge
of care are always accessible and happy to discuss how things are going when we visit. The manager and administrative personnel are also visible and helpful, and so easy to approach.

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Review of

Winters Park Care Home

from H I (Daughter of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Winters Park in October 2024, she has dementia, we lost dad and the house that they lived in and we took on their dogs so there was a lot of change within a few weeks. Her moving to the home was absolutely the best thing for her (and us) it took a few difficult weeks but she is now
very settled and more engaged than we have seen for a long time and joins in with all the activities her mind may be deteriorating but she is physically quite fit.

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Review of

Winters Park Care Home

from A M (Daughter of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous care for both my late father and now my mum. Staff show care, compassion and provide a safe, dignified environment. The staff are inclusive and communicate well with family members. Excellent care.

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Review of

Cold Springs Park Care Home

from Sandra T (Daughter of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely well looked after. I used to be my mother's carer before she went to live at Cold Springs Park and I know how difficult it can be. I appreciate all that is done for her now.

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Review of

Winters Park Care Home

from Margaret T (Niece of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit each week and have always been made welcome by the staff, etc. As far as I'm concerned, the place is lovely.

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Review of

Winters Park Care Home

from H D (Wife of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the management and staff at Winters Park extremely helpful and friendly. I am full of admiration for the way they build up relationships and interact with the residents. At all times, I have felt my husband is being given the best possible care in a safe and caring environment.

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Review of

Summerhill Care Home

from J P (Daughter of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one my Mother was treated with respect and Kindness by all the staff at Summerhill. As a regular visitor to the home I was always greeted with a friendly smile and felt that I could approach staff it I had a problem. Mum was able to spend her last days being cared for by people that she knew,
in a calm and comforting environment. My family are so grateful for the level of care that my Mum received as a resident at Summerhill and I would not hesitate to recommend the home to anybody wanting the best for their loved ones.

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Review of

Cold Springs Park Care Home

from J C (Son-in-law of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has been a resident at Cold Springs Park for the past 8 years. My experience of the service provided has been excellent. We are kept up to date on all aspects of her care. Any very minor issues are dealt with immediately. The care given from all staff is delivered in a very caring and
respectful manner. The food provided is of a very good standard in both quantity and quality. The accommodation is kept very clean. She is always very clean and has clean clothes on. Very pleased all round.

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Review of

Winters Park Care Home

from B D (Husband of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Winter's Park is a very caring and friendly place. The rooms are kept clean, linen and clothes laundered and looked after. The food is good quality and varied. The programme for the week shows enterprise in its activities. Whereas the management is unobtrusive, the staff are most obliging, helpful and
friendly and make you feel welcome. Si the residents are treated with the dignity they deserve, you know they are safe, secure and loved. The overall experience is good value for money.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Winters Park Care Home

Thank you for taking the time to leave a wonderful review of our home, we value all feedback it helps us to improve our services, please speak with the Home Manager on your next visit to the home we be very happy to discuss any observations you may have in further detail.

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Review of

Cold Springs Park Care Home

from D S (Friend of Resident) published on 21 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is a resident here. I come to visit fortnightly. They are well cared for. The food always looks good with plenty of choice. He has a nice room which is always clean and tidy. Activities seem to have a good balance.

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Review of

Cold Springs Park Care Home

from R J (Friend of Resident) published on 20 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made very welcome. Impressed and various activities. Premises spacious, light and airy.

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Review of

Cold Springs Park Care Home

from A N (Daughter of Resident) published on 19 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It gives my sister and myself such assurance that our mother is in a safe caring environment.
My mother has been a resident for 2 years now and it has become a home for Mum, the carers and Mum have really got to know one another.

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Review of

Cold Springs Park Care Home

from H W (Daughter of Resident) published on 13 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home in December 2024, staff are kind and knowledgeable. Seniors all know what is going on and are always there to speak to. All staff we see are helpful.
Hairdresser is lovely and my mum enjoys her visits.

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Review of

Cold Springs Park Care Home

from R B (Daughter of Resident) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been at Cold Springs for most of this year - they are settled, well cared for and safe. After years of juggling carers at home I can say that life is much better for them and for me. I know I will get a call if there is a problem and that we will resolve it together. In the meantime,
my parents are cared for by dedicated, kind and skilled staff in a place close to their home. I am grateful to everyone at Cold Springs who helps to make life comfortable for those who need extra help. Thank you.

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Review of

Summerhill Care Home

from I B (Son of Resident) published on 15 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my latest visit to see my dear mother yesterday I felt compelled to post a second review. Sadly Mum's dementia continues to progress but, despite this she always seems very well cared for and devours her meals. Kind and considerate staff go above and beyond the call of duty. Very grateful to all!

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Review of

Summerhill Care Home

from Deborah D (Daughter of Resident) published on 25 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad has been a resident for over a year now when he moved to Summerhill after a period of poor health. He soon improved with the support of the care team and has been in a steady state healthwise since then. Mentally he is much happier and less anxious as he knows the care team is there to help
him when he needs it. We have been impressed by the whole team at Summerhill, from the receptionists to the managers we have met. Everyone seems genuinely engaged with the residents' well-being and willing to take time to talk to them and keep their spirits up.

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Awards / Recognitions (6)

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HC-One in Bedfordshire HC-One in Buckinghamshire HC-One in Cheshire HC-One in Cleveland & Teesside HC-One in Cumbria HC-One in Derbyshire HC-One in Devon HC-One in Dorset HC-One in Durham HC-One in East Riding of Yorkshire HC-One in East Sussex HC-One in Essex HC-One in Gloucestershire HC-One in Greater Manchester HC-One in Hampshire HC-One in Hertfordshire HC-One in Lancashire HC-One in Leicestershire HC-One in Lincolnshire HC-One in London HC-One in Merseyside HC-One in North East Lincolnshire HC-One in North Yorkshire HC-One in Northamptonshire HC-One in Northumberland HC-One in Nottinghamshire HC-One in Oxfordshire HC-One in Shropshire HC-One in South Yorkshire HC-One in Staffordshire HC-One in Surrey HC-One in Tyne & Wear HC-One in Warwickshire HC-One in West Midlands HC-One in West Sussex HC-One in West Yorkshire HC-One in Wiltshire HC-One in Worcestershire HC-One in Aberdeenshire HC-One in Angus HC-One in Ayrshire HC-One in City of Edinburgh HC-One in Clackmannanshire HC-One in Dunbartonshire HC-One in East Lothian HC-One in Falkirk HC-One in Fife HC-One in Glasgow City HC-One in Inverclyde HC-One in Lanarkshire HC-One in Midlothian HC-One in Perth & Kinross HC-One in Renfrewshire HC-One in Stirling HC-One in West Lothian HC-One in Bridgend HC-One in Caerphilly HC-One in Cardiff HC-One in Carmarthenshire HC-One in Merthyr Tydfil HC-One in Neath - Port Talbot HC-One in Rhondda, Cynon, Taff HC-One in Swansea

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