HC-One in Hertfordshire | 2 Care Homes

Review of
River Court Care Home
from J R (Daughter of Resident) published on 8 September 2025

Submitted via Postal Card • Report

Overall Experience

Amazing day, staff, one in particular, very attentive, gets to know her clients. Could not fault her at all.

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Review of
River Court Care Home
from M C (Daughter of Resident) published on 2 September 2025

Submitted via Postal Card • Report

Overall Experience

River Court is a beautiful home with loving and caring staff. My mum gets taken on lots of day trips and gets to socialise within the community.
The food is tasty and well presented. My mum is happy at River Court.

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Review of
Woodlands View Care Home
from Christine N (Wife of Resident) published on 1 September 2025

Submitted via Postal Card • Report

Overall Experience

A friendly, well organised home where staff are helpful and friendly and always willing to help with any concerns.

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Review of
River Court Care Home
from T M (Daughter of Resident) published on 1 September 2025

Submitted via Postal Card • Report

Overall Experience

Excellent.

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Review of
Woodlands View Care Home
from Madeline T (Wife of Resident) published on 28 August 2025

Submitted via Postal Card • Report

Overall Experience

I usually attend at mealtimes which are good. The staff make sure everyone is fed even if they can't feed themselves.

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Review of
Woodlands View Care Home
from L C (Daughter of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

Mum went into Woodlands for a respite stay, which we extended because she clearly benefitted from the input we were unable to provide at home. The consistent rota of carers was warm and welcoming to Mum and the whole family from the outset. Nothing was too much bother - the cheery, good- humoured way

things are done there made a difficult set of circumstances seem easier. They took a keen interest in her wellbeing and were very perceptive about her needs. She, initially, had reservations about not having an en suite, which is the only downside, but that was increasingly irrelevant as her stay progressed. When mum had a medical incident requiring an ambulance, it was reassuring to have such a compassionate and efficient carer stay with her all the way through. Our experience has been entirely positive and I wish I could name the individuals who made it so.

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Review of
River Court Care Home
from Gillian G (Resident) published on 9 July 2025

Submitted via Postal Card • Report

Overall Experience

I have been here 5 years. Came during covid lockdown due to complications with covid left me unable to put pressure on foot for 6 months, after which I could not walk. I find the care received here exemplary, nothing is too much trouble from nurses, care staff, activities staff, laundry and cleaning

and kitchen staff. They are all kind and helpful, my personal care is well looked after. If something I won't eat on the menu, chef will make alternative. I would highly recommend River Court for short or long term care.

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Review of
Woodlands View Care Home
from E M (Daughter of Resident) published on 2 July 2025

Submitted via Website • Report

Overall Experience

Although mum was only at the home for a very short time the staff showed empathy, compassion and kindness and were wonderful with her. Within days they had her up, washed and dressed and sitting in a chair - something hospital staff had said would never happen. Mum was looking forward to having her

hair done, nails painted and seeing the chiropodist and after many months was feeling more positive about life which is completely down to the staff. Sadly she passed suddenly and didn't get to experience the leisure activities at the home which were also excellent. A special thank you also to the Managers who went above and beyond helping in the battle to get mum discharged from an out of county hospital and the support that they offered us as a family.

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Review of
Woodlands View Care Home
from Lyn R (Wife of Resident) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

Very happy with the care my husband gets. Always plenty of staff on hand and always polite. Good food and activities for the residents. I know he will always be cared for and any problems they contact me.

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Review of
Woodlands View Care Home
from I B (Wife of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

My husband is well looked after. Management listen to concerns and try to implement suggestions. Activities run centrally are good.

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Review of
River Court Care Home
from J F (Daughter of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

The staff and carers in Hampermill go above and beyond. The care they give to the residents is second to none.
My dad was always clean, happy, well fed and entertained by the carers and staff.
They were all very friendly to us as a family and I felt confident that when we weren't there, he was being

very well looked after. Thank you to all the Hampermill staff.

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Review of
Woodlands View Care Home
from T H (Daughter of Resident) published on 2 June 2025

Submitted via Website • Report

Overall Experience

Mum has been staying in residential respite care at Woodlands for three weeks now. We had hit a bit of a crisis point and had no choice about where a bed would be available . We landed so luckily here! The care is beyond brilliant. Every member of staff is kind and respectful. The team work well together

and clearly all get on well which makes for a happy atmosphere. It feels like kindness and love wrap around you as you enter. Mum gets to choose to have a cooked breakfast, or whatever she wants, and it is made fresh for her. The menu choices and quality of food are good.
Mum did have a stay in a different rehabilitation/respite home last year and the care was nothing like as good as the care at Woodlands. I had been worried about her going into respite because of that previous experience. The wonderful team at Woodlands have restored my faith in care homes!
If I were to need to live in a care home myself, I would choose Lucas House at Woodlands and I know that I would be happy.

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Review of
Woodlands View Care Home
from D W (Son of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

I cannot express enough gratitude for the care, compassion and dignity shown to my mum during such a tender and difficult time. From the moment she arrived at Woodlands View, it was clear she was in the most loving hands. The manager is nothing short of amazing, kind, professional and deeply devoted

to ensuring every resident is treated with warmth and respect. Her entire team is wonderful, every carer, nurse and staff member has treated Mum with gentle attention and me with kindness and support.

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Review of
Woodlands View Care Home
from M M (Mother-in-law of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Fantastic service provided for my mother-in-law.
I am able to go home and relax to know she is GREAT hands
The staff are very accommodating and attend to every need
I have never had a problem and if there is ..it odes get seen to/dealt with ASAP
The food is of good standard
The toom is always

very clean as well as the washin facilities...

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Review of
Woodlands View Care Home
from Kevern M (Nephew of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Great staff excellent care and patience carried out. My mind was at ease when I left. Highly recommend to anyone having doubts. Proper care home! Communication is also very easy. The facilities are well kept

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Review of
Woodlands View Care Home
from T E (Grandson of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

On my 1st visit to see grandad I was happy to see how comfortable and relax he was.
It is a very nice place with lovely kind caring staff. my grandad loves it Would definitely recommend others needing a similar care service.

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Review of
Woodlands View Care Home
from M M (Granddaughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Woodlands View have gone above and beyond for my Granddad. The staff are amazing. They have created a wonderful relationship with my granddad and my granddad is genuinely happy. Thank you to all the staff at Woodlands View

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Review of
Woodlands View Care Home
from S K (Daughter of Resident) published on 18 March 2025

Submitted via Postal Card • Report

Overall Experience

Lucas House where mum is happy and stable. Would be good if one carer could speak the same language, especially as here and a couple of staff in the other houses, would give me piece of mind knowing mum could talk and convey her concerns. We visit daily, however, it must still get lonely for her. 3

staff members in particular are fabulous and we are so happy with the care they give her.

Reply from HC-One Limited, Administrator at Woodlands View Care Home

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mother receives. At Woodlands View we are very fortunate to have a dedicated and diverse staff team so, following your mention of communication we will discuss this request with the community that your mother lives on to see if we can achieve this for you.

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Review of
Woodlands View Care Home
from Rita C (Wife of Resident) published on 14 March 2025

Submitted via Website • Report

Overall Experience

My husband was recently in the Care Home and myself and family couldn't have been more pleased with them. The staff were wonderful and very caring and we were very appreciative of the standard of care my husband received.

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Review of
Woodlands View Care Home
from Glennis M (Wife of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

The staff are all very helpful and pleasant, they relate well to the residents, and genuinely seem to care. I like the idea of having different houses for different levels of care, and the fact residents are taken to different houses to meet residents for coffee morning.

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Care Homes Owned by HC-One - The Kind Care Company

HC-One Locations in Hertfordshire (2)

HC-One Reviews in Hertfordshire (280)

River Court Care Home

River Court Care Home

Woodlands View Care Home

River Court Care Home

Woodlands View Care Home

Woodlands View Care Home

River Court Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

River Court Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

Woodlands View Care Home

Awards / Recognitions (6)

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