Care Homes Owned by HC-One - The Kind Care Company in Hertfordshire

Thank you to all the staff at River Court Nursing Home. My father was admitted in an emergency situation, and they cared for him, had excellent communication skills and were respectful of our family's needs. His key worker Sue, Charl, Jais and Ellie were fantastic throughout. I could relax in the knowledge they gave him dignity and exemplary care. A great team! Thank you from all his family.

The service my husband Mick received was 100%. I could not have wished for more. They treated Mick like a family member, and I think that your staff were 100%

The staff are professional, allowing values and needs met. Medication is given at the right times. The food caters for all types, with choices met. The cleanliness of the rooms, home is 100%. I have no problems, all my needs are met.

James is the resident.

Excellent food options, all efforts made to engage residents in their food choice.

Everyone has been so kind in respect of my Dad. I can't thank you all enough. Thanks so much.

Our experience of our dad's stay at River Court in Watford has been very positive. Any initial problems were promptly addressed. The service and care to attention was excellent. I have found all the staff to be both very polite and friendly. The management team of Owai & Cynthia have been first class. Always very responsive to any requests. Very prompt & professional.

Every caregiver I have met has treated my sister with kindness, patience and genuine respect. Making her feel comfortable and at home. I was amazed at the change of my sister. The home and staff are fantastic.

Very happy with care home. Dennis is well looked after and treated with respect and kindness. His needs are attended to a very keep me informed of every change. I have complete confidence in the staff who are caring and gentle.

Very nice, attentive, kind staff, they provide really nice food for the residents. This care home gives homely feeling for the residents.

Mum is really happy. Care staff are lovely, but in particular Mazz, helps mum a lot and takes interest. Mum likes the food.

The staff at River Court Care Home are lovely. They treated my mother in law who died 2 weeks ago. My mother in law loved all of the staff and especially had a soft spot for Prabhu and Jair. I wish I could remember the other staff's name. Thank you all for looked after my mother in law so well in her last few months.

We have 2 residents with you in Colne House both my wife and myself are very appreciative of the care that is shown, and the respect given to both. There is always something going on and they make all the activities inclusive for each individual. Everyone of the staff are always polite, helpful and positive.

River Court Care Home, Chess House is absolutely fantastic! The staff are so friendly, helpful, empathetic and attentive. I cannot find even one fault with this care home! Thank you.

The staff are so friendly and caring. We visit everyday, my husband and I, and feel that the staff are our friends. Also they take good care of our friend. Thank you.

Thanks.

I would recommend Chess House wholeheartedly to anyone looking for a place where their loved one will be looked after with dignity and respect.

They look after my uncle very well.

The food is tasty and well presented. My mum is happy at River Court.

A friendly, well organised home where staff are helpful and friendly and always willing to help with any concerns.