HC-One in Oxfordshire | 2 Care Homes

Review of
Launton Grange
from Janet J (Daughter of Resident) published on 27 August 2025

Submitted via Website • Report

Overall Experience

It has been two months since Mum moved into Launton Grange. As for all new residents, this involved a significant change of lifestyle, but we feel the move was handled carefully and sensitively by the Staff. Mum was warmly welcomed from the outset by Staff and residents alike, which has helped her settle

in, make new friends and adapt to her new daily routines. We are particularly impressed by the range of daily activities and special events that are now enriching Mum's life, and photos of her celebrating the recent Women's football win with other residents were a real pleasure to see.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Brize Meadow Lodge
from M G (Son of Resident) published on 20 August 2025

Submitted via Website • Report

Overall Experience

Nobody really wants their close relative to go in to a care home. It certainly wasn't something that I embraced. But this place feels like a hotel when you walk in. The decor is really nice. Most importantly the management and staff are all lovely. They are very caring and they are simply focused on

the residents and their needs.
There's too many makes to mention to thank but The manger could not be any better, she cares enormously and then there's one member of staff, in particular, who just brightens everybody's day. and then there's another member of staff that has the kindest soul out there. Every single member of the team 'cares' and i know it's what they're paid to do but they do it with all of their soul and passion.
Thank you from the bottom of my heart for everything that you do every second of the day. Without you all we would be so lost. Mum is very lucky to have you all.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Brize Meadow Lodge

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Launton Grange
from Simon F (Son of Resident) published on 30 July 2025

Submitted via Website • Report

Overall Experience

Everything at Launton Grange is designed to make the residents as comfortable and as happy as possible. Realistically nobody wants to be a Care Home resident but the team at Launton Grange make tremendous efforts to take this feeling away. They are always cheerful, patient and caring. The environment

is delightful and the quality of the catering is praised by all. Well done Launton Grange!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Wed like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Launton Grange
from Mary A (Daughter of Resident) published on 24 July 2025

Submitted via Website • Report

Overall Experience

My dear mum has been a resident of Launton Grange for a year now and this care home comes highly recommended by me and my mum
The team of staff there are outstanding (and multi-talented) and many of them have been there a long while which is testament to what a great place it is to work. Each and

every one of them is patient, caring and kind and they understand every little thing that is important to a resident
They take a great deal of care with every aspect of life at Launton Grange and the regular extra events and celebrations are amazing. The mothers day tea was fabulous, as was the garden party (scones, pimms, ice cream, musical entertainment - what's not to like!) and all these things take a huge amount of organising
I recommend this LG to anyone who is looking for a genuinely excellent care home

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Launton Grange
from Moira B (Daughter of Resident) published on 23 July 2025

Submitted via Website • Report

Overall Experience

My mother has been a resident for the last 15 months. The staff are very caring and meet all her needs. It has been a difficult time with my mother having mobility issues and dementia. As her health declines, Launton Granges meet the challenges to give her quality of life. Thank you from all her family.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

We'd like to extend our appreciation to you for taking the time to leave us such a lovely review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues

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Review of
Brize Meadow Lodge
from Catherine R (Daughter of Resident) published on 7 July 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been very well looked after. The staff are warm and kind and the care home is clean bright and has a happy atmosphere, visitors are treated with respect. When we ask any questions, the staff always ensure a fill and thorough answer. Mum is very happy and has enjoyed her stay at the care home.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Brize Meadow Lodge

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Launton Grange
from Steve R (Son of Resident) published on 4 July 2025

Submitted via Website • Report

Overall Experience

My has settled in really well in her new surroundings which we can call her new home,the staff go the extra mile for every body.
Thank you it's piece of mind knowing mum is well looked after abd safe at Lauton Grange.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your Mum receives at Launton Grange care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Brize Meadow Lodge
from Neil T (Son of Resident) published on 23 June 2025

Submitted via Website • Report

Overall Experience

Whilst it is never nice having to place someone in a home especially someone you love. The team at Bronze Meadow Lodge have been very supportive and helpful. It is a pleasure to visit the home it feels more like a hotel than a home which is nice.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Brize Meadow Lodge

We would like to express our gratitude for your kind words and positive review. Your review means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.

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Review of
Brize Meadow Lodge
from Clare S (Daughter of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience

When my Dad passed away last year, my Mum was in hospital, and I visited several care homes to find a place where she would be looked after and have companionship - although physically frail, she is mentally active. When I visited Brize Meadow, I knew I had found the ideal home for her. The staff

are superb - kind, caring, and mindful of residents' individual needs. There are many activities (Mum loves films in the cinema room, and musical performances) and the food is wonderful - delicious meals and great cakes! The building is light and airy, with smart, comfortable furnishings, and the delightful garden is easily accessed. One huge plus for Mum is the policy on pets - there are birds there which she feeds, and families are able to bring animals to the home. Visiting dogs always bring joy to the residents! Mum tried respite care last year and decided she wanted to stay permanently. I am delighted that she is so content, settled and well cared for in her new surroundings.

Reply from HC-One Limited, Administrator at Brize Meadow Lodge

Thank you for sharing such positive feedback about our home. At Brize Meadow Lodge care home, kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of
Brize Meadow Lodge
from Mandy C (Friend of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience

Brize Meadow Lodge in my opinion is just fabulous. The staff are so attentive, nothing is any trouble. The care they give my very good friend is excellent. The facilities are fabulous. Cleanliness is just top notch.

Reply from HC-One Limited, Administrator at Brize Meadow Lodge

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your friend receives at Brize Meadow Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review of
Launton Grange
from Valerie K (Daughter of Resident) published on 14 May 2025

Submitted via Website • Report

Overall Experience

It's always good to see my mother looking relaxed and well when we visit. She is very well cared for by lovely cheerful staff. Usually during a phone call with her a member of staff will call in to see her with a drink or snack or to check things are OK. This is very reassuring for me.
In March, a

lovely mother's day celebration was laid on with beautifully laid tables with cake stands full of tasty cakes etc and bubbly plus very nice music in the background and decorations overhead. We all really enjoyed it.
There are plenty of varied activities for the residents to take part in e.g. quizzes, craft making, baking. Visiting entertainment groups include singers and hand bell ringers. Sometimes unusual visitors turn up e.g. a miniature pony!
I would definitely recommend Launton Grange to anyone who is looking for a genuinely caring care home.

Reply from HC-One Limited, Administrator at Launton Grange

Thank you for sharing such positive feedback about our home. At Launton Lodge, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review of
Brize Meadow Lodge
from Amanda R (Sister of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

I would like to thank all the wonderful staff for looking after my sister who has bn with you for nine months. Your caring approach and attention to detail is wonderful. I could not wish for a better place for her to be as difficult it is to see her bn so poorly.. all the staff that I have met when

visiting her have bn so dedicated. We thank you all from the bottom of our heartsx

Reply from Julie Caygill, Hospital Liaison Team Administrator at Brize Meadow Lodge

Dear Amanda,We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review of
Brize Meadow Lodge
from Debra C (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

From the first time I stepped into Brize, it felt good! It's bright, spacious & well designed. The room on the Ground Floor my Father was allocated was also a good size with all amenities, looking out onto a small garden. At 97, it wasn't easy for my father having been so independant - the staff, however

knew how to treat him - that was with considerable kindness & care.
He was only there 7 months until his passing but he was made comfortable right up to the end.

Reply from HC-One Limited, Administrator at Brize Meadow Lodge

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your father received at Brize Meadow care home and we will ensure your kind words are shared with the team. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.

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Review of
Launton Grange
from Emma F (Daughter of Resident) published on 4 March 2025

Submitted via Website • Report

Overall Experience

My mum was a resident at Launton Grange for 2 and a half years. During this time, she received some wonderful care but also care below standard with a high turnover of care staff and management. The facilities are good but some, such as the gardens, are poorly maintained. Activities varied. They have

a fantastic programme of musicians who come in, but otherwise, it was a bit hit or miss, again suffering from staff turnover. What really lets Launton Grange down, however, is its communication. Despite only being able to cope with low-dependency care needs, we were not kept informed of my mum's changing care needs and the need to seek greater nursing care elsewhere, even though the decline in her health was steady over a long period. Instead, she was left to languish in the hospital for weeks before being informed she could not return and we would have to find an alternative home at the 11th hour. Luckily for us, it led us to a truly wonderful care home, but the situation was needlessly upsetting and distressing.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Launton Grange

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry your experience was not always as expected. Since, this time, the team has worked hard to make improvements around communication to ensure our families are kept up to date. Additionally, we have also introduced new activities to our programme and for our residents' enjoyment, the home has carried out extra work on the gardens. The home's manager operates on an open-door policy and would be happy to meet to discuss the improvements made.

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Review of
Brize Meadow Lodge
from B S (Respite Resident) published on 3 March 2025

Submitted via Postal Card • Report

Overall Experience

I have had a good time staying here. Was only for 2 weeks of respite care, but I am going before I can't manage on my own. The staff are very friendly and helpful, it is like a hotel. Could do with different activities some weeks. Needs a few different fillings in sandwiches.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Brize Meadow Lodge

Thank you for your review, we value all feedback as this helps us to improve our service where required. Your input is helping us shape and develop our home. We look forward to discussing the activity schedule and sandwich options at our next monthly residents meeting where our residents can share with us what they would like to see more of, any changes they would like implemented and also speak directly with the kitchen manager and lifestyle teams.

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Review of
Brize Meadow Lodge
from Brenda M (Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

A nice break from the hospital to home. Very enjoyable. The stay has helped me back to my feet.

Reply from HC-One Limited, Administrator at Brize Meadow Lodge

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive ratings and comments like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review of
Brize Meadow Lodge
from Arthur D (Partner of Resident) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Accommodation clean and comfortable, like a luxury hotel. Staff all seem professional, caring and helpful. Food seems attractive and looks nutritious and varied. All in all, I am impressed with all aspects and consider it fortunate to have a care home so close to home (approx. 5 miles).

Reply from HC-One Limited, Administrator at Brize Meadow Lodge

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.

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Review of
Brize Meadow Lodge
from Tom E (Son of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

I have used Brize Meadow for respite several times over the last couple of years for my parents who are in their nineties. Due to an infection and their increasing needs they moved in permanently in November 2024, where the staff helped with the transfer of my mum from hospital directly to the home.

I have been very grateful for the enormous care that my mum and dad have received throughout this process. They are now settled and content and looked after excellently. I cannot speak highly enough of the staff and their commitment to ensuring that their stay is comfortable. As has been mentioned elsewhere, the home is bright and feels like a high class hotel. The atmosphere is calm, comfortable and welcoming and the staff display a genuine affection and care for the residents. Would give 7 stars if I could!

Reply from HC-One, Administrator at Brize Meadow Lodge

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your parents receive at Brize Meadow Lodge care home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and we will ensure your kind words are shared with the team.

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Review of
Launton Grange
from G M (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

I am really impressed by all of the staff who helped Dad to settle in at Launton Grange. They listened to his requests and needs and very patiently dealt with them. The staff constantly encourages residents to take part or maybe just listen to the entertainment they provide on a regular basis.

Reply from Clare Sheehan, Careline Advisor at Launton Grange

Thank you for sharing such positive feedback about our home. At Launton Grange care home, kindness is at the heart of everything we do, and we are so pleased to hear your Dad is happy and settled here. Kind words like these are a testament to the hard work of our colleagues, so we really appreciate you taking the time to share your experience.

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Review of
Launton Grange
from D T (Resident) published on 5 February 2025

Submitted via Postal Card • Report

Overall Experience

I have been here for over two years - I enjoy being here - safe and well cared for. Wish we were kept up to date with day to day goings on!

Reply from Clare Sheehan, Careline Advisor at Launton Grange

Thank you for taking the time complete a review. We are delighted you are enjoying your stay with us and that you feel safe and well cared for. We always appreciate feedback as this helps us to improve our service where required. Alongside our current resident of the day review, monthly residents' meetings and newsletters, we have also introduced a relatives information board. Our home manager is happy to meet with you if you would like to discuss this matter further.

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HC-One Locations in Oxfordshire (2)

HC-One Reviews in Oxfordshire (112)

Launton Grange

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